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Collections specialist jobs in Cleveland, OH - 145 jobs

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Collections Specialist
Accounts Receivable Specialist
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Supervisor-Patient Accounts
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Collections Associate
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Billing Representative
  • Supervisor Patient Care

    Akron Children's Hospital 4.8company rating

    Collections specialist job in Akron, OH

    Full Time 36 hours/week 7pm-7am onsite The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander Responsibilities: 1.Understands the business, financials industry trends, patient needs, and organizational strategy. 2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards. 3. Assist in monitoring the department budget and helps maintain expenditure controls. 4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts. 5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers. 6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital. 7. Assist in decision-making processes and notifies the Administrator on call when necessary. 8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively. 9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures. 10. Other duties as assigned. Other information: Technical Expertise 1. Experience in clinical pediatrics is required. 2. Experience working with all levels within an organization is required. 3. Experience in healthcare is preferred. 4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience 1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required. 2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required. 3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred. 4. Years of relevant experience: Minimum 3 years of nursing experience required. 5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred. Full Time FTE: 0.900000 Status: Onsite
    $52k-69k yearly est. 12d ago
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  • Account Specialist

    Applied Industrial Technologies, Inc. 4.6company rating

    Collections specialist job in Cleveland, OH

    Applied Industrial Technologies is currently seeking an Account Specialist to join our team. In this role, you'll get to flex your muscles by planning, implementing, and executing target industry marketing programs. You'll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative selling approach to learn about your customers' applications and needs. Along the way, you'll receive some of the industry's best benefits, unrivaled career development opportunities, and be a part of the best team in the industry. If you think you have what it takes we'd love to hear from you - apply today! Responsibilities: * Perform a day to day review and processing of requisitions as assigned. * Perform data order entry into AIT's and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business. * Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function. Work with customer personnel to obtain approval of changes prior to material receipt. Notify customer of items that are obsolete or discontinued. * Continually identify duplicate stock codes or product. * Maintain lead times for those items on the look ahead. * Work with service centers to collect information on weekly backlog and past due reports. * Work with service centers and customers to expedite orders. * Provide product sourcing assistance and continually pursue products within our scope of supply. * Address specific problems as they relate to notifications. * Work directly with warehouse personnel and service centers to resolve receiving issues * Resolve, monitor, and track all product warranty issues with the service center. * Track cost savings achieved by Applied and documented value add to our customers. POSITION REQUIREMENTS The ideal candidate will possess the following experience, traits, and skills as they join our team and help move us to the next level. * Equivalent to bachelor's degree in business, sales or marketing related fields * 3 to 5 years' industry related work experience. * Proven experience in developing new business, building repeat business, and managing a sales territory * Relationship-building skills at all levels with customers and prospect organizations * Hands-on product demonstrations for customers and prospects; mechanical aptitude * Valid driver's license and satisfactory driving record are essential Preferred: * Experience in a related field of Applied product - bearings, power transmission components, fluid power, general industrial supplies, etc. Desired characteristics: * Self-starter, self-motivated, and willing to take on tasks of all types to get the job done #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $31k-39k yearly est. 1d ago
  • Patient Supervisor

    Aramark Corp 4.3company rating

    Collections specialist job in Akron, OH

    The Culinary Supervisor will coordinate, plan, participate, and supervise the production, preparation, and presentation of food for a designated unit. COMPENSATION: The Hourly rate for this position is $21.00 to $21.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced. Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times. Ensure cleanliness and high sanitation standards are maintained at all times Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Two to three years' experience in a related culinary position Candidate will possess two to three years of post-high school education, preferably a culinary degree Advanced knowledge of the principles and practices within the food profession Experiential knowledge required for management of people and/or problems Excellent oral, reading, and written communication skills Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Akron Nearest Secondary Market: Cleveland
    $21-21 hourly 2d ago
  • Brooklyn Senior Biller

    Donald Martens & Sons Ambulance Services

    Collections specialist job in Cleveland, OH

    Full-time Description The Senior Billing Representative has at least three years' experience and a demonstrated record of high-quality and high-volume billing. This incumbent is responsible for accurate coding and follow-up on insurance claims and resolve unpaid accounts in a timely and efficient manner while maintaining the minimum production standards set by the Billing Manager. Requirements Billing Job Duties: · Process claims within an appropriate timeframe (e.g. claim status check, appeals of denied claims). · Recode insurance claims into the Accounts Receivable Billing System as necessary. · Update appropriate modifiers based on origin and destination of the trip and change insurance claims as necessary. · Create narrative in the Accounts Receivable Billing System to document status of trip for use in claim appeals. · Ensure charges are billable to a particular insurance based on the payer's criteria (e.g. prior authorization) as needed. · Resolve payment issues with carrier (e.g. denials partial payments, etc.). · Refile and appeal claims as necessary. · Process incoming correspondence, including signatures letters, denials, and additional information necessary to release the claim. · Review clearinghouse transmission listings and carrier acknowledgment reports to make appropriate corrections as required. · Determine the appropriate level of service to be billed based on supporting documentation on the PCR and or in the CAD notes, including but not limited to, designating Advanced Life Support (ALS), Basic Life Support (BLS), Wheelchair, Specialty Care Transport (SCT), or Critical Care Transport (CCT). · Assign appropriate condition code/ICD-10 codes into the Accounts Receivable Billing System. · Accept incoming calls from carriers, providers, and patients. · Ensure all Medicare billing requirements are met. (Certificates of Medical Necessity, Signatures etc.). · Identify patterns of concern in medical documentation that may affect payment of claim. (Medical Necessity calls to providers, Clinical Documentation Improvement forms for crew members). · Complete Ambulance Certification for all Medicare claims. · Verify eligibility of benefits via internet and or telephone. · Escalate the appeal process as needed. · Proactively update skills and knowledge on billing regulations and practices · Responsible for assisting with training peers to ensure understanding of the current processes and billing practices. · Demonstrate billing subject matter knowledge at an expert level to encourage and assist in development of peers. · Accept and complete interim assignments in a timely manner. · Manage own time and work assignments effectively. · Seek advice/feedback in terms of priorities or issues when necessary. · Perform other duties as assigned and required. Interpersonal: · Strong professional communication skills. · Work in a spirit of teamwork and cooperation. · Convey a sense of competence and commitment. · Use initiative to learn new skills, enhance personal knowledge and improve communications · Demonstrate the ability to work well with team members. · Communicate a willingness to help others succeed. · Share workspace and resources as necessary. Knowledge: · Medical transportation processes. · Understanding of the terminology of a PCR, Hospital Face Sheet, and or a CAD sheet. · Understanding of the distinctions between the different level of service (e.g. ALS, BLS, Wheelchair, SCT, and CCT). · Understanding of the distinctions between the different level of service (e.g. ALS, BLS, Wheelchair, SCT, and CCT). · Understanding of insurance carrier coverage guidelines, filing limits, and necessary prior authorizations. · HIPAA requirements. Abilities: · Flexible with shifting daily priorities. · Meet deadlines working within tight time constraints. · Handle large volume of work and or telephone calls. · Recognize improper fee schedules. · Identify non-payment issues by carrier, claim, and to escalate to Management as necessary. · Recognize overpayments and request refunds as necessary. · Prioritize workflow. · Process clean claims. · Exceed minimum quality performance standards consecutively for a minim of six months, and maintain those standards for a minimum of four out of every six-month rolling time-period. · Ability to meet, exceeds, or sustains established standards for productivity. · Ability to communicate effectively, both orally and in writing, in English. Minimum Requirements: · High Scholl Diploma or GED required; Associates Degree or Technical Certification in Coding and Billing preferred. · A minimum of three (3) years billing experience with Medicare and other insurances in the healthcare industry (preferably in medical transportation). Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with healthcare professionals, facility representatives, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied individuals. Working Environment: · Mandatory and or voluntary overtime. · Office environment (cubicles). Equipment Used: · General collating equipment. · Copy machine, scanners, fax machine. · Personal computer, telephone. This document in no way constitutes a contract of employment. This description is not intended to be an exhaustive listing of all skills, duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different tasks be performed, should circumstances change (e.g. changes in personnel, workload, or technological developments).
    $46k-72k yearly est. 14d ago
  • Credit & Collections Associate (MENTOR, OH, US, 44060)

    Steris Corporation 4.5company rating

    Collections specialist job in Mentor, OH

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Credit and Collections Associate you will ensure the timely collection of Customer accounts receivable and to credit qualifying Customers. In this role you are responsible for identifying and coordinating the resolution of any underlying issues delaying payment and to monitor/assess credit risk. You will work directly with the Customer and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ. What You'll do as a Credit and Collections Associate * Oversee the credit assessment, collection and ongoing maintenance of Customer accounts. * Assess the credit worthiness of Customers and establish/revise credit limits in accordance with corporate policies up to $10,000. Analyze financial statements, interpret credit agency reports/ratings, and develop credit limit recommendations. * Run a credit hold report multiple times per day and communicate to the appropriate internal parties the reasons orders remain on credit hold. * Contact Customers directly regarding payment on open accounts receivable. * Identify underlying issues delaying payment and coordinate the internal resources needed to resolve such issues. Work directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable to resolve such issues. * Reconcile the entered/invoiced order to the Customer's purchase order and payments received. * Prepare collection letters, spreadsheets and Customer account statements as needed. * Recommend to the Supervisor, Credit & Collections accounts to be charged off and/or placed with a third party for collection. * Produces summarized monthly accounts receivable aging reports, credit memo pending reports, and other reports as required. * Alert the Supervisor, Credit & Collections of any credit concerns. * Meet individual goals as established by management, e.g. reduction of dollars past due. * Approximate percentage of time spent: * Contact Customers - 50% * Prepare reports, assess credit limits, perform account reconciliations - 25% * Work with internal resources to resolve issues delaying payment - 25% The Experience, Skills and Abilities Needed Required: * High School Diploma or GED in Business. * Minimum one (1) year Credit/Collections or general business experience. Preferred: * Bachelor's Degree in finance, accounting or general business. * Experience using Oracle, High Radius- Collections or similar ERP system is preferred. Other: * Experience with Microsoft Office suite of products. * High degree of Customer focus. * Excellent verbal and written communication skills. * Ability to build relationships with other departments. * Detail oriented. * Excellent organizational, analytical and problem-solving skills. * High level of professionalism and integrity. * Ability to work effectively with all levels of the organization including senior management. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added Holidays * Excellent Healthcare, Dental, and Vision benefits * Long/Short Term Disability Coverage * 401(k) with a company match * Maternity and Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continued education programs * Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $44,412.50 - $50,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $44.4k-50k yearly 37d ago
  • Private Pay Collections Specialist

    Legacy Health Services 4.6company rating

    Collections specialist job in Parma, OH

    Legacy Health Services seeking a diligent and professional Collections Specialist to manage and resolve private pay account balances at the corporate level. This role is essential for maintaining the financial health of our organization and requires a blend of investigative skill, precise documentation, and tactful communication with residents and their families. If you possess a strong background in A/R and are ready to take ownership of complex accounts, we invite you to apply. 🎯 Core Focus Areas: What You'll Be Doing As the Private Pay Collections Specialist, you will manage the full cycle of corporate collections for private accounts, focusing on resolution and process integrity: Account Resolution & Research: Conduct detailed account reviews and comprehensive research (including skip tracing, property searches, and estate filings) to efficiently resolve complex outstanding balances. Professional Communication: Initiate and manage professional collection calls and correspondence with residents, families, and responsible parties to establish and monitor payment arrangements, promissory notes, or voluntary liens. Compliance & Strategy: Participate in A/R review meetings, audit facility collection activities for adherence to company policy, and provide updates on collection progress and risk accounts to management. System Integrity & Documentation: Ensure the timely and accurate documentation of all collection activities, payment processing, and meeting outcomes within company systems. Facility Support: Provide expert assistance and support to facility Business Office Managers regarding private pay collection best practices. ✅ Essential Qualifications Experience: 2+ years of demonstrated experience in collections, billing, or accounts receivable, preferably within the healthcare or long-term care industry. Skills: Proven organizational and time management abilities, coupled with excellent communication and professional negotiation skills. Technical Proficiency: Competence in the Microsoft Office Suite and experience using A/R or billing software. Education: High school diploma or equivalent is required. (Associate or Bachelor's degree in Business or Finance preferred.) Professionalism: High attention to detail and a commitment to handling sensitive We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability
    $31k-35k yearly est. 10d ago
  • Collection Specialist

    UB Greensfelder LLP

    Collections specialist job in Cleveland, OH

    Job Description UB Greensfelder has an opening for a full-time Collection Specialist for our Cleveland location. The Collection Specialist is responsible for the collection of an assigned portfolio of accounts receivable invoices. The Collection Specialist will work closely with partners, attorneys, and external clients to facilitate the collection of the receivables according to firm guidelines. With minimal oversight, the Collection Specialist will assume overall responsibility for management of the collectible A/R for clients assigned. This is a non-exempt position reporting to the Credit and Collections Manager. UB Greensfelder LLP is an AM Law 200, super-regional firm law firm focused on exceeding client expectations and delivering superior, customized legal solutions. Created in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., the firm's 275 lawyers advise regional, national, and global businesses on a wide range of legal matters across more than 25 specialized practice and industry groups. UB Greensfelder has nine primary office locations, including Chicago; Cincinnati; Cleveland; Columbus, Ohio; Florida; New York; Southern Illinois; St. Louis; and Washington, DC. Position Responsibilities Include: Manage the collection process for an assigned portfolio following firm and client guidelines ensuring client and attorney preferences are appropriately considered. Establish effective business relationships with internal and external clients. Work with attorneys to develop collection/payment plans on past due accounts. Work with attorneys to resolve disputed receivables. Directly contact clients regarding past due balances. Consistently resolve client payment issues informing Collections Manager of serious nonpayment issues. Provide feedback to management on possible areas of improvement and make recommendations to implement improved processes. Use and create business reports as tool to manage daily work and update department manager and the firm as needed. Respond to information requests from internal and external clients. Backup Credit and Collection Manager as required. Other duties as assigned. Qualified Applicants Will Have: Bachelor's degree or equivalent related experience in business, accounting, or finance with a minimum of two years collection experience in a professional services environment. Law firm experience and working within the Aderant system is highly preferred, but not necessary to apply. A commitment to providing superior service to the firm's attorneys, advisors, and staff while maintaining an atmosphere of teamwork and continuous improvement. Strong, professional communication verbally and through email. Ability to organize time, prioritize workload effectively, and work independently. High degree of initiative and problem-solving skills with confidence to make independent decisions within prescribed parameters. Ability to apply complex mathematical concepts to compute, reconcile balances, verify numerical data, and prepare various billing and collection reports. High proficiency with Microsoft Office applications (Excel, Word, Outlook). Experience in legal collections and use of third-party billing sites such as TyMetrix, Legal eXchange and Serengeti a plus. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Strong initiative to proactively increase value to the position; willingness and ability to assume new tasks and responsibilities. General accounting knowledge. UB Greensfelder provides top-quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long-term disability plans, life insurance, well-being initiatives, and paid parental leave programs. If you desire to work in a truly people-focused environment for a firm that values its employees, then UB Greensfelder is the firm for you. UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.
    $28k-38k yearly est. 14d ago
  • Billing and Accounts Receivable

    Achievement Centers for Children 3.7company rating

    Collections specialist job in Cleveland, OH

    Full-time, Great Pay and Benefits! Immediate Opening! We are moving in February 2026 to Westlake!! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: * Communicating and coordinating with funding sources to obtain client funding approval before provision of services * Discussing payment arrangements and subsidy options with families * Creating invoices, billing utilizing the County software system, and submitting invoices for payment * Completing attendance verification for all programs and compiling data summaries * Processing and posting payments received * Making collection calls and sending clients to collections when necessary The right candidate must have: * High school diploma is required, 2 years of college in a related field preferred. * Billing and collection experience required. * Must have strong customer service and interpersonal skills * Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). * Be highly organized, display initiative, and be detail-oriented. * Occasional travel to a local satellite office required. * Must have a valid drivers license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer
    $17-20 hourly 55d ago
  • Collector

    Auto Services Unlimited 4.4company rating

    Collections specialist job in Independence, OH

    Locate and monitor overdue accounts. Record information in our Collection Software about the financial status of customers and the status of collection efforts. Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract. Advise customers of necessary actions and strategies for debt repayment. Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information. Arrange for the timely repayment of payment due and past due accounts. Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management. Locate vehicles for repossession or to avoid repossession. Get customers to redeem whose vehicle has been repossessed. Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current. Requirements and Experience: High School diploma or GED. Excellent verbal and written communication skill is essential. Must be able to pass a comprehensive background check. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Collector: 1 year (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Independence, OH 44131: Relocate before starting work (Required) Work Location: In person
    $18-22 hourly 32d ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    Collections specialist job in North Canton, OH

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 6d ago
  • Collection Representative I

    McCarthy Burgess & Wolff

    Collections specialist job in Cleveland, OH

    Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE Monday - Friday NO WEEKENDS ONSITE NO EXPERIENCE NEEDED PROFESSIONAL TRAINING PROVIDED Objective Do you have a strong desire for reaching and achieving goals? Do you love working in a collaborating culture with strong purpose and core values? Are you money-motivated and striving for a challenge? If so, McCarthy, Burgess & Wolff, Inc could possibly be the company for you! This position is ideal if you have the following skills and attributes: • Outgoing and personable • Persuasive Speaking Skills • Effective Listening • Time - Management • Ability to solve problems independently • Experienced with using CRM or other customer service management programs. • Strong work ethic.
    $15 hourly 60d+ ago
  • Collector

    Javitch Block 3.7company rating

    Collections specialist job in Cleveland, OH

    Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
    $29k-34k yearly est. 1d ago
  • Medical Billing Representative

    CHC Addiction Services 4.2company rating

    Collections specialist job in Akron, OH

    CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974. We are currently looking for a full time Medical Billing Representative to work in our busy addiction treatment center, Monday through Friday. The Billing Representative's duties include: Intake admissions Work claim denials Process corrected claims Work with payers to resolve unpaid claims and ensure reimbursement of highest allowable revenue per contract Follow-through on claim status Problem solving Account reconciliation Minimum Requirements: High School Diploma or equivalent, at least 2 years in similar position. Must have strong computer skills with knowledge of modern office practices, procedures and equipment and be detail oriented. Must have experience in all facets of Medicare, Medicaid and insurance billing (electronic). Why you would love it here Medical, dental and vision benefits for employees working 30+ hours weekly! 32 paid days off per year! (holidays, vacation, personal and sick days!) Referral Bonuses! 403b, with company match after one year! Professional licensure fee reimbursement! Company Sponsored Training Opportunities - based on position Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)! CHC is an Equal Opportunity Employer and Provider of Services. We are a non-smoking facility.
    $29k-36k yearly est. 5d ago
  • Dental Billing Associate

    Lorain County Health & Dentistry 3.2company rating

    Collections specialist job in Lorain, OH

    Dental Billing Associate Hours: Monday-Friday PRIMARY PURPOSE The Billing Associate works closely with insurance carriers, providers and fellow staff to meet the billing and payment needs of our patients and the organization as a whole. EDUCATION AND CERTIFICATION REQUIREMENTS Must have a high school diploma or GED. SKILL AND EXPERIENCE REQUIREMENTS Required - at least 2 years of dental billing experience, preferably in a community health center environment. Required - must have knowledge of insurance processes and procedures. Required - strong computer skills with proficiencies and previous experience in Outlook, Word, Excel, and electronic claims filing. Required - knowledge of dental terminology in order to properly code. Ability to independently coordinate multiple tasks. Ability to maintain a calm and professional demeanor and communicate enthusiastically with patients. Ability to be responsive in working with a culturally-diverse patient population. Ability to work cooperatively with others. PHYSICAL DEMANDS Extensive use of computer and telephone. Some lifting of supplies and equipment up to 50 lbs. 20% walking or standing, 80% sitting at a desk. Category III re: exposure to blood, bodily fluids, and communicable diseases. ESSENTIAL FUNCTIONS Gather all pertinent information required to complete the billing process which includes but is not limited to the follow actions: enter charges, payments, and adjustments into the practice management system prepare and transmit electronic insurance claims print and mail paper insurance claims and patient statements review denied claims and resubmit as appropriate monitor reimbursements Investigate instances of low reimbursement and stay current with changes in reimbursement regulations. Must maintain accurate records. Obtain patient financial history and determine their ability to pay current charges based on federal poverty guidelines, when needed. Comply with HIPAA guidelines as all times BENEFITS Excellent Training and Orientation Program Paid Holidays Generous Paid Time Off (PTO) Health, Dental, and Vision Insurance Prescription Coverage Employer Paid Life Insurance Employer Paid Short- and Long-Term Disability 401(k) Retirement Plan Giving back, outreach, and true advocacy to the patient community we serve. Lorain County Health & Dentistry (LCH&D) is an Equal Opportunity Employer and is committed to adhering to employment practices in accordance with the EEOC. LCH&D will ensure that all persons with disabilities are provided reasonable accommodations for the hiring process. If an accommodation is needed please contact the LCH&D Human Resources Department at **********************************
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • AR Specialist (Collections)

    Michael Fuller Group

    Collections specialist job in Mentor, OH

    DirectHire The primary responsibility of the A/R Specialist is to apply cash receipts to customer accounts accurately and timely. The A/R Specialist will need to work in a fast-paced environment and must be familiar with a wide variety of the field's concepts, practices, and procedures. A wide degree of creativity and latitude and the ability to research and come to conclusions independently is expected. Primary Job Duties: Daily cash application of cash receipts to customer accounts Reconcile cash postings for accuracy Research and resolve customer discrepancies, unapplied credit memos, short pays, and misapplied payments Follow up with customers via calls and emails to collect payment on past due invoices Handle inbound calls and respond to emails Work collaboratively with internal departments to resolve issues and customer-related disputes Other duties and responsibilities as assigned to support A/R Department Skills/ Experience: 1-3 years of experience in accounts receivable **B2B preferred Advanced knowledge of cash application and general accounting principles Efficient, highly organized, and detail-oriented Able to prioritize and meet deadlines Excellent oral and written communication skills Exhibits customer focused behavior such as building positive relationships A sense of urgency and high desire to continuously improve processes Excellent analytical and creative problem-solving skills Able to make decisions independently based on investigation and judgment, as well as ability to discern when to escalate issues Able to function independently and as a member of a team in a fast-paced environment Physical Requirements and Work Environment: • Mobility and dexterity to move around office settings including accessing file cabinets or storage and navigating to different workstations. • Must be able to remain stationary for extended periods of time and engage in some repetitive motion. • Standing, walking and sitting for extended periods of time. Education Background: An associate degree in accounting or related field is preferred, however relevant career experience may be accepted in lieu of degree
    $32k-43k yearly est. 2d ago
  • Collection Resources Page (Library Inventory Processor)

    Medina County District Library 3.8company rating

    Collections specialist job in Medina, OH

    REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING: The Medina County District Library is seeking a friendly, energetic individual to join its Collection Resources department, located at our Medina branch. Tasks require manual dexterity, great attention to detail, and excellent handwriting. Duties include processing new material by applying appropriate labels, writing numbers on items, applying tape when necessary, and sorting and packing crates of materials. Other assignments include unpacking and checking in new materials, repairing items and making deliveries around the Medina building. QUALIFICATIONS: Must be 16 years of age or older. Ability to communicate effectively, interact and respond appropriately to patrons, staff, community and vendors; and be a team member. Ability to follow both written and oral instruction; along with aptitude for detailed work. Working conditions vary from standing, sitting, walking, lifting, carrying and moving materials by hand and on carts. Ability to lift up to 25 - 50 lbs. repetitively, with or without accommodation. Ability to use office equipment. WAGE: $11.00 per hour BENEFITS: Vacation, sick leave, personal days, holidays; Public Employees Retirement System HOURS : Part-time; 20 hours per week; Monday - Friday, daytime (Schedule subject to change based on needs of the library) DEADLINE FOR APPLICATION: Open Until Filled MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
    $11 hourly Auto-Apply 38d ago
  • Accounts Receivable Specialist

    Integra Testing Services

    Collections specialist job in Painesville, OH

    Job DescriptionSalary: The Accounts Receivable Specialist is responsible for overseeing the accounts receivable collections and cash applications processes to ensure timely payment from customers, maintain healthy aging balances, and support ongoing cash flow for the business with accurate and timely payment posting. This role partners closely with Project Managers, Regional Leadership, and the accounting team to resolve invoice issues, provide payment updates, and maintain strong, professional customer relationships. This is not a call-center or high-pressure collections role. It is a relationship-forward, solution-oriented role focused on accurate billing follow-up, process consistency, and clear communication. Key Responsibilities Monitor customer accounts and aging reports to identify overdue balances. Contact customers via email and phone to follow up on outstanding invoices in a professional and service-oriented manner. Research and resolve invoice discrepancies by collaborating with Project Managers, Operations, and Billing. Document all customer communication and follow-up activity in the accounting system. Work with customers to obtain payment commitments and/or documentation required for payment (POs, vendor setup forms, W-9s, lien releases, etc.). Escalate accounts when necessary and recommend next steps (late fees, payment plans, legal escalation, etc.). Ensure all incoming payments are accurately recorded and applied to the correct customer accounts and invoices in the accounting system. Compare bank statements, remittance advices, and financial reports to verify accurate application of incoming cash and identify discrepancies or unapplied payments. Investigate and resolve payment discrepancies, including short payments, unapplied cash, overpayments, and incorrect fund applications, ensuring accurate customer account balances. Prepare weekly A/R status updates for leadership, including risks, trends, and recommended actions. Assist with improving accounts receivable processes, documentation, and collections workflows. Support month-end and year-end closing activities related to receivables. Qualifications Required: 3+ years experience in Accounts Receivable, Billing, or Collections Strong communication and relationship-building skills Ability to organize, prioritize, and manage follow-up across many accounts Proficiency with Microsoft Excel and/or accounting systems Strong attention to detail and problem-solving skills Preferred: Experience in service, construction, manufacturing, or project-based billing environment Familiarity with lien releases, waivers, compliance documents, or job-related billing terms Experience with Foundation
    $32k-43k yearly est. 18d ago
  • Accounts Receivable Coordinator

    Hattie Larlham 3.6company rating

    Collections specialist job in Mantua, OH

    Job Description The Accounts Receivable Coordinator is responsible for the specialized administrative activities and coordinating operations related to all billing and funding issues for all Hattie Larlham Agencies. Must have or willing to develop a good understanding of the billing process for non-profit agencies, specializing in services for persons with disabilities. Opening: Accounts Receivable Coordinator Full-Time 1st Shift, Monday to Friday 8:00am - 4:30pm Location: Mantua, OH in northern Portage County, less than 10 minutes from the I-480 exit in Streetsboro. Job Duties: Monthly billing, review accounts receivable agings on a monthly basis, investigate discrepancies and rejected claims, monitors closely for uncollectable accounts, reconciles systems and accounts, assist with cost reports and billing issues, contribution and donation reporting, and other duties as required. Job Requirements: High School Diploma/GED required, secondary coursework preferred. Minimum of two years' experience in accounts receivable or bookkeeping, preferably with a background in insurance, Medicaid and waivers. Experience with Solana billing software is a plus. Must be proficient in Microsoft Windows Office 365, Excel, and Word. Rewards and Benefits: Competitive Rates - Commensurate with experience. Earned Wage Access - Access your earned wages prior to Pay Day! Bonuses - Earn up to $2000 for each friend or family member we hire after you tell them about the great job opportunity you've discovered working at Hattie Larlham. Paid Training - Learn your role with hands-on position specific training. Get Recognized - Your hard work will be rewarded with special event meals, gift card drawings, service recognition, awards, and numerous opportunities to win things like tickets, gift cards, and so much more! Paid Time Off - Work hard and relax. We all need a vacation every now and then and it's pretty cool when we're paid to relax! PTO is available at 24 hours/week and you get six (6) paid holidays when you're full-time. Wellness - Health Insurance Eligibility 1st of the Month After Hire - multiple Medical Plan Options, Dental, and Vision Plans, Free Life Insurance Policy, Employer Match Retirement Program, Employee Referral Bonus Program, and much more. Career or Stepping-Stone - With several employees with over 40 years of service, you too just might want to stay here awhile. If you are in college for a career in the medical field, Hattie Larlham is the perfect place to get hands-on experience for your chosen career. About: Hattie Larlham is a not-for-profit disability service organization providing care and support to over 1,600 children and adults throughout Ohio. Because we believe life is sacred, Hattie Larlham enhances the quality of life for people with intellectual and developmental disabilities and their families through our commitment to comfort, joy and achievement. Our compassionate and dedicated staff focuses on creating a nurturing environment in which individuals have opportunities to learn, have fun, feel safe, loved, and make choices about what happens in their lives. Powered by ExactHire:190559
    $30k-36k yearly est. 21d ago
  • Billing and Accounts Receivable

    Achievement Centers for Children 3.7company rating

    Collections specialist job in Cleveland, OH

    Job Description Billing and Accounts Receivable Full-time, Great Pay and Benefits! Immediate Opening! We are moving in February 2026 to Westlake!! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: Communicating and coordinating with funding sources to obtain client funding approval before provision of services Discussing payment arrangements and subsidy options with families Creating invoices, billing utilizing the County software system, and submitting invoices for payment Completing attendance verification for all programs and compiling data summaries Processing and posting payments received Making collection calls and sending clients to collections when necessary The right candidate must have: High school diploma is required, 2 years of college in a related field preferred. Billing and collection experience required. Must have strong customer service and interpersonal skills Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). Be highly organized, display initiative, and be detail-oriented. Occasional travel to a local satellite office required. Must have a valid driver's license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer
    $17-20 hourly 24d ago
  • Collection Representative I

    McCarthy Burgess & Wolff

    Collections specialist job in Middleburg Heights, OH

    Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE Monday - Friday NO WEEKENDS ONSITE One year collection experience preferred. PROFESSIONAL TRAINING PROVIDED Objective Do you have a strong desire for reaching and achieving goals? Do you love working in a collaborating culture with strong purpose and core values? Are you money-motivated and striving for a challenge? If so, McCarthy, Burgess & Wolff, Inc could possibly be the company for you! This position is ideal if you have the following skills and attributes: • Outgoing and personable • Persuasive Speaking Skills • Effective Listening • Time - Management • Ability to solve problems independently • Experienced with using CRM or other customer service management programs. • Strong work ethic.
    $15 hourly 60d+ ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Cleveland, OH?

The average collections specialist in Cleveland, OH earns between $24,000 and $45,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Cleveland, OH

$33,000

What are the biggest employers of Collections Specialists in Cleveland, OH?

The biggest employers of Collections Specialists in Cleveland, OH are:
  1. Bridgestone
  2. KeyBank
  3. Legacy Health
  4. Airliquidehr
  5. UB Greensfelder LLP
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