Collections specialist jobs in Columbus, OH

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $13.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 10 lbs. Have reliable transportation to and from work location Have 1-2 years of merchandising experience Have experience leading and training people Can use your smartphone or tablet to record work after each shift Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Salary Description $22-$28/hr

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

Job Description About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care. We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package. Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do. Why Join Us? Comprehensive Benefits: Medical, dental, vision, and life insurance. Work-Life Balance: Flexible scheduling and paid time off. Recognition & Rewards: Employee reward and recognition programs. Growth Opportunities: On-the-job training and upward mobility. Position Details We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment. Key Responsibilities Log payments from insurance companies and patients, maintaining accurate records. Update billing addresses and contact details as needed. Follow up on delinquent payments, resolve denial instances, and file appeals. Submit claims and process billing data for insurance providers. Verify insurance benefits for new and existing clients. Administrative Support: Assist with faxing, answering calls, emails, and text messages. Requirements Minimum 1 year of medical billing experience in a healthcare setting. Associate's Degree in Medical Billing, Coding, or a related field. Proficiency with: Google Suite Microsoft Excel and Word CMS 1500 Availity platform Compensation Competitive and based on experience. Let's talk! Powered by JazzHR Y2tGqxgA9F

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $10.45 - $12 per hour Salary Range: 10.45 - 12 We are an equal opportunity employer and participate in E-Verify in states where required.

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Collections Specialist for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. Responsibilities Responsible for the maintenance of customer accounts through proactive collection activity and account research. Responsible for Tier I Inbound Calls into the Credit & Collections Department Contact Center through any of multiple channels, including voice, text, social media, the Customer or the Sales Rep portals, and iMessage's. Responsible for following up with Customers and Sales Representatives within 12 hours of phone or email request. Support company growth objectives through effective job performance and communication skills. Qualifications High School diploma/GED required. B2B collections experience is preferred Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form. Must be willing to work in an environment that requires 100% phone-based customer interaction. A minimum of one year of customer interaction or customer support experience is strongly preferred, either by phone or face-to-face. Proficiency with essential computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, is strongly preferred. A working knowledge of Microsoft Excel. Significant computer literacy-specifically Microsoft Office. Ability to problem solve and work independently effectively. Handling confidential information and using discretion while performing job tasks. Requires an individual who is dependable (i.e., reports to work daily, barring any unforeseen circumstances). Additional Information This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify.

About the Role To be considered a qualified candidate, must have minimum of two years of related medical experience. Urology experience a plus. What You'll Be Doing Will keep lines of communication open with the Supervisor. Submitting accurate and timely medical claims to insurance companies. Following up on unpaid or underpaid claims to ensure timely collection of outstanding balances. Identifying and resolving claim denials and rejections, including researching issues and resubmitting claims. Maintains all patient information according to the established patient confidentiality policy. Maintains compliance with all governmental and regulatory requirements. Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements. Responsible for working Accounts Receivable (AR) for assigned providers. Performs all other duties as assigned. What We Expect from You High School Graduate or equivalent Minimum of two (2) years related medical billing experience is required. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is expected when needed (ex: mandatory onsite training) What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

About Us: Perez Morris is a women-owned business defense law firm headquartered in Columbus, Ohio, with offices in Cleveland, Ohio, New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. Our attorneys are licensed to practice across the country. We pride ourselves on being good people, doing great legal work, exceptionally well. We serve clients in industries ranging from retail to healthcare to manufacturing to transportation and logistics. We look for self-motivated, intelligent, business-minded, diverse personnel who want to work at a firm passionate about investing in its people and in the communities where we live and work. Job Summary: We are seeking a motivated and reliable Third Party Debt Collector to join our collections team. In this role, you will be responsible for managing accounts with debtors with past-due accounts, negotiating payment plans, and maintaining accurate records. This is an excellent opportunity for someone looking to start a career in collections. Key Responsibilities: Communicate with debtors to negotiate payment solutions. Provide accurate information regarding balances, payment options, and possible consequences of non-payment. Maintain professionalism and empathy when handling sensitive financial situations. Counsel debtors on resolution for their payment obligations. Manage payment weekly/monthly arrangements. Analyze accounts to identify possible issues for a quicker resolution. Record all customer interactions and update account status in the database. Follow all company policies and federal/state regulations. Escalate complex issues to senior team members when necessary. Meet monthly collection goals. Qualifications: High school diploma or equivalent . One year of collections of experience with accounts, customer service, or a related field preferred (training provided). Previous experience with government debt collection a plus but not . Excellent communication and negotiation skills. Ability to handle difficult conversations with patience and professionalism. Basic computer skills and familiarity with Microsoft computer skills Dependable, organized, and detail-oriented. This position is for our Columbus, Ohio office. Hours are generally 8:30 a.m. to 5:30 p.m. (Monday through Friday). The firm offers full benefits, including paid holidays and vacation, health care insurance, 401k, potential monthly performance bonus' based on desk performance, and an excellent work environment. Submit your resume to Leah Mako, Director of People Operations at ********************** Perez Morris is an equal opportunity employer, and we encourage and intentionally seek diverse perspective and work experience.

CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm What We Offer * Hourly pay rate; weekly pay; paid training; 40 hours/week * Promote from within culture * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities * Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. * Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. * Determine proper payment allocation as required or requested by A/R processing personnel. * Resolve short payment discrepancies that customers claim when making payment. * Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. * Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. * Resolve and clear credit balance invoices before such invoices age 60 days. * Prepare monthly collection reports to be submitted to Management. Qualifications * 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. * Commercial collections experience is ideal. * High school diploma or equivalent. * Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. * Basic math and analytical skills * Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. * Ability to multi-task and prioritize while speaking with customer. * Demonstrates good active listening skills, telephone skills and professional email communication skills. * Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. * Must possess average keyboarding speed with a high level of accuracy. About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions * Comply with Company policy and procedure * Comply with federal and state regulations * Develop use of Signature, collection system, and Nautilus * Develop use of phone software systems * Identify and resolve Branch office collection issues * Prepare loan modification and repayment plans * Recommend accounts to repossession * Recommend accounts for charge-off * Prepare and analyze departmental reports * Meet departmental service standards * Coordinate collection efforts with offices * Review documentation for data integrity * Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages * Analyze delinquent account records * Update records of past due accounts * Attempt to obtain quality right party contact with borrower and co-borrower * Attempt to obtain voluntary payment of debt * Confirm location of vehicle and condition * Advise on related laws, regulations, policies, and procedures * Negotiate appropriate payment agreements * Monitor payment progress effectively * Maximize methods of skip tracing * Identify and refer accounts requiring legal action * Ensure timely collections efforts * Assist borrowers with forced place insurance * Mitigate losses to the Company * Coordinate efforts with commercial collections (Loss Mitigation Department) * Coordinate with acquisition coordinator to repossess titled asset * Coordinate with recovery department for judgments as needed * Coordinate with impound, law enforcement, and insurance companies as needed * Coordinate with Bankruptcy Specialist * Coordinate collections with Branch Offices * Make appropriate credit judgment decisions * Pacify non-cooperative customers * Recommend improvements to procedures * Recommend fee-generating alternatives * Recommend service / delivery enhancements * Analyze / investigate to resolve questionable payments or charges * Attempt to out-perform delinquency expectations * Minimize departmental non-payroll costs * Manage personal workload/workflow * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience preferred * High school diploma or equivalent * 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Accounts Receivable Specialist - Industrial Construction 🕒 Job Type: Full-time 🏗️ Industry: Industrial Automation & Construction JSET Automated Technologies builds smarter systems for industrial and data center projects. We specialize in building management, electrical power monitoring, and low-voltage controls. Our team supports projects from installation through commissioning with a focus on quality, safety, and reliability. As we continue to grow, we are seeking a detail-oriented Accounts Receivable Specialist to strengthen our financial operations and support our project-driven environment. What You'll Do Generate and process customer invoices based on project milestones and contract terms Post payments, reconcile customer accounts, and manage AR aging reports Proactively follow up on outstanding balances and resolve billing discrepancies Collaborate with project managers to ensure accurate billing and documentation Maintain organized records in Sales Force and Excel Prepare AR reports and assist with month-end and year-end closing Support lien and bond filing processes when applicable Handle collections and dispute resolution professionally What We're Looking For 2+ years of experience in accounts receivable or general accounting Experience managing AR for project-based billing or industrial/construction clients Proficiency in Microsoft Excel Familiarity with lien waivers, bond filings, and construction billing practices Strong attention to detail and ability to meet deadlines Clear and professional communication skills Ability to work independently and cross-functionally with project teams Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time. JSET Automated Technologies is an equal opportunity employer.

Job Description Supporting PAR Electrical Contractors Posted by Vector Talent Solutions Employment Type: Full-Time About the Opportunity Vector Talent Solutions is proud to partner with PAR Electrical Contractors, a nationally respected leader in power infrastructure construction and utility services. PAR supports complex electrical and energy projects across the country and is seeking a detail oriented Accounts Receivable Administrator / Billing Specialist to join their team. This role is essential to the accuracy and integrity of project billing. The ideal candidate has strong analytical skills, excellent communication, and the ability to maintain accuracy in a fast paced work environment. Position Overview The Accounts Receivable Administrator / Billing Specialist will support PAR's accounting and project management teams by preparing, auditing, and submitting invoices in accordance with contract terms. This position ensures accurate revenue reporting and helps maintain financial alignment across multiple projects. Key Responsibilities • Collect and organize information required to calculate billing based on contract terms. • Enter billing data accurately and on time, then route for internal review. • Audit invoices for correctness, compliance, and proper backup documentation. • Assist in monitoring outstanding project balances, receivables, and change order activity. • Communicate with project managers regarding costs, billing status, and required documentation. • Distribute invoices to customers according to each contract's specifications. • Maintain spreadsheets, files, and records related to billing, financial reporting, and documentation. • File invoices and supporting documents to maintain complete and auditable records. • Respond to customer and employee questions regarding bills, charges, or invoice status. • Provide reminders and follow ups related to payment processing. • Collaborate with field personnel and customers to resolve billing discrepancies. • Contribute to team objectives and support related administrative tasks as needed. • Perform other duties as assigned. Minimum Qualifications • Strong comfort level working with numbers, financial data, and contract driven billing. • Problem solving ability with the initiative to prioritize tasks and meet deadlines. • Excellent communication and interpersonal skills. • Experience with Microsoft Word, Excel, and Outlook. • Preferred: Degree in Finance, Accounting, Business Administration, or a related field. • Ability to manage stress and maintain accuracy in a fast paced work environment. • Ability to work independently and as part of a team. Client Provided Benefits (PAR Electrical Contractors) Employees selected for this role and hired directly by PAR Electrical Contractors will be eligible for PAR's benefits program. PAR offers a competitive and comprehensive benefits package that typically includes: • Medical, dental, and vision insurance. • Retirement savings plan with company sponsored options. • Paid time off and paid holidays. • Life and disability insurance offerings. • Employee assistance resources and wellness support. • Additional voluntary benefits based on employee choice. Specific benefit details will be provided directly by PAR during the hiring and onboarding process. Why Work Through Vector Talent Solutions • Opportunity to support a highly regarded contractor serving critical infrastructure needs nationwide. • Professional support and communication throughout the recruiting process. • Transparent guidance from an experienced recruiting team. • Direct placement into a company known for stability, safety, and long term career opportunities. How to Apply Interested applicants should submit their resume online to Vector Talent Solutions. Our team will review your background and contact you regarding next steps. We look forward to connecting with you.

Job Description Job Tasks include (but are not limited to): Enter customer payments into system (from lockbox, credit cards, ACH's, wires) for multiple companies Maintaining customer accounts (knowledge in business structure is a plus) Responding to customer inquiries via phone and email regarding questions on the account Ensuring copies of all deposits are maintained in the electronic filing system Supporting the Credit Supervisor as needed Responding to internal inquiries regarding outstanding invoices, past due invoices and customer's available credit limit Collection calls to customers with overdue balances on their account Protects organization's values by keeping information confidential Assists in the completion of special projects as warranted Completes other duties as needed and assigned Basic Qualifications High School Diploma or Equivalent Preference will be given to those with an associate's degree in accounting Minimum 7 years of accounting experience in an office setting Previous experience and a working knowledge of Microsoft Word, Excel and Outlook, Adobe are a must. Experience with DOS based systems is a plus Must have good communication skills, be professional, personable and mature Strong attention to detail and organizational skills are a must Able to read and comprehend activity on customer ledgers Able to take both written and verbal instructions Exhibit critical thinking and problem-solving skills Valid Driver License Able to pass a Drug Test Able to pass a Background check

Accounts Receivable Sky Climber LLC Delaware - Ohio Sky Climber and its group of companies deliver products and services across several work-at-height industries including renewable energy, rentals, industrial and commercial. We are seeking an Accounts Receivable specialist with excellent organizational skills and collections experience. Essential Duties and Responsibilities: Process credit applications to establish terms for new and existing customers. Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipts logs and posting of cash to the accounts receivable sub-ledger. Experience with daily cash monitoring and related banking activity. Prepare analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing. Possess the ability to maintain positive relationships with customers (internal and external). Work with the team to streamline, reduce process, cost, and errors. Perform weekly collection calls, review, and approve/deny orders. Regularly follow up on all overdue invoices, escalating issues as necessary. Assist with annual audits. Work on other ad hoc projects as needed. Qualified candidates must possess the following: Strong Mathematical Skills Understanding of basic principles of finance, accounting, and bookkeeping Superb time management and detail orientation Experience in accounts receivable / collections Experience in driving process improvements Capability to work in and synthesize data from multiple systems (QB, E2, Texada, NCS,etc) Education/Experience Bachelor's degree preferred. 3 years or more of Collection and Accounts Receivable experience is required. Intermediate/advanced knowledge of computer software including MS Excel, Word, and Outlook. Results oriented with a natural sense of urgency. This is an onsite (in office) position, M-F, 8am-5pm with 1 hour lunch

Requirements Skills: Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions. Strong active listening, negotiation and persuasion skills Ability to analyze problems and resolve in a timely manner. Ability to read and write clear and understandable instructions. Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems. Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly. Working knowledge of Word, Excel, Outlook and PowerPoint. Experience and Education: High School Diploma or Equivalent Collection or call center experience strongly preferred. Hospitality Industry experience a plus. Bilingual candidates a plus Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time. We Offer: Laidback, casual, and fun office environment Food truck on site most days Breakroom with free snacks Excellent commission potential Advancement opportunities IQ Ventures is an Equal Opportunity Employer.

The Reimbursement Coordinator provides critical support to the Revenue Recovery Department by coordinating mail, payment documentation, cash-related workflows, and key clerical tasks that ensure accurate and timely reconciliation of incoming revenue. This role maintains the flow of financial information across the department through organized processing of mail, deposits, EOBs, denials, and supporting documentation. The position requires strong attention to detail, the ability to research and resolve discrepancies, and foundational knowledge of medical billing and reimbursement practices. The Reimbursement Coordinator works collaboratively with reimbursement staff, posting teams, branches, customer service, and external partners to ensure payments, documentation, and related information are processed accurately and in compliance with policy, payer guidelines, and regulatory requirements. ESSENTIAL FUNCTIONS: Processes and coordinates all incoming and outgoing documentation for the department, including daily mail, deposits, remittances, EOBs/ERNs, and other payment-related records. Accurately compiles, logs, reconciles, and maintains cash receipts, deposits, and financial documentation in accordance with company policy and audit requirements. Supports payment posting and revenue recovery by preparing, organizing, and routing information needed for accurate and timely posting of payments, adjustments, and reconciliations. Reviews orders, claims, documentation, and account records to ensure completeness, accuracy, and compliance prior to billing or payment resolution. Assists with researching, resolving, or escalating discrepancies related to payments, deposits, claims, denials, and account variances. Communicates professionally with internal departments, physician offices, referral partners, payers, and customers when necessary to obtain documentation or clarify information needed for reimbursement. Supports the review and follow-up of claim denials, corrections, adjustments, and appeals as directed by department leadership. Works collaboratively with reimbursement staff, posting teams, branches, customer service, and other departments to facilitate timely payment resolution and accurate account management. Maintains accurate and organized paper and/or electronic documentation storage consistent with HIPAA, payer requirements, and company retention policies. Participates in departmental projects, process improvements, audits, and initiatives to support revenue cycle performance and production goals. Maintains compliance with all applicable laws, regulations, payer policies, and internal procedures. Performs other duties as assigned by the Assistant Reimbursement Manager, Reimbursement Manager, or Director of Revenue Recovery . Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: 1. High school diploma 2. Minimum of one year of experience in an accounts receivable, revenue cycle, medical billing, cash posting, or similar financial/administrative role. PREFERRED EDUCATION AND/OR EXPERIENCE: 1. Associate's degree in business management related field 2. Two years in a medical/insurance/healthcare accounts receivable leadership role. 3. One year DASCO experience ADDITIONAL QUALIFICATIONS: 1.Proficiency in Microsoft Office suite. COMPETENCIES: Detail Oriented Developing others Financial management Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position, and hours of work and days are Monday through Friday, typically 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. SUPERVISORY RESPONSIBILITY: This position manages all employees of the department, including hiring, development, performance management and discipline within company and department guidelines. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is generally required to sit; frequently stands, may climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 1O pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Minimal travel is required for this position but occasional out of town and overnight travel may be expected. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT: DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO's employees to perform their job duties may result in discipline up to and including discharge.

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Collections Specialist II for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. The Collections Specialist II is responsible for ensuring the financial health of customer accounts through proactive collection activities and detailed account research. This role upholds our commitment to superior customer service and embraces our 2-Customer Philosophy , serving both internal and external customers with excellence. Responsibilities Maintain customer accounts through collection activity and account research. Handle Tier I inbound calls into the Credit & Collections department via multiple channels (voice, text, social media, portals). Respond to customer and sales representative inquiries within 24 hours. Work assigned accounts receivable aging reports. Make outbound collections calls daily. Contact sales reps/customers within 2 hours for any orders placed on credit hold due to delinquency. Meet or exceed metrics. Reconcile complex payment issues on customer accounts. Maintain accurate documentation of all customer interactions. Perform skip tracing as needed. Complete termed rep reports accurately and on time each month. Demonstrate strong communication skills with internal and external customers. Perform other duties as assigned by management. Qualifications High School Diploma, GED, or equivalent Collections experience, B2B preferred Minimum of one year of collections or customer support experience is strongly preferred Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form. Must be willing to work in an environment that requires 100% phone-based customer interaction Intermediate computer literacy in Microsoft Office applications The ability to maintain confidentiality when handling sensitive information The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions The successful completion of a ninety (90) day orientation period Additional Information **This is a Monday-Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00.am-6:00pm. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. #LI-KM1