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Collections specialist jobs in Connecticut - 126 jobs

  • Account Management Specialist

    4Allpromos

    Collections specialist job in Old Saybrook, CT

    Description: About Us At 4AllPromos, we empower individuals and organizations to share their message with the world through customized promotional products. We believe great products are only part of the equation delivering an exceptional, thoughtful customer experience is just as important. As we continue to grow, were looking for motivated candidates who are excited to help us bring that experience to life. As an Account Management Specialist, you will play a key role in ensuring orders move forward smoothly, accurately, and with minimal friction for the customer. By combining strong communication, organization, and problem-solving skills, you will help create positive, confidence-building experiences for our customers and support long-term satisfaction. This role is ideal for someone who enjoys helping customers, works well independently, and takes pride in being a dependable point of contact throughout the order lifecycle. Requirements: Key Responsibilities Engage with customers (via email and phone) to understand their needs, offering tailored solutions and product recommendations to meet or exceed expectations Ensure customers have an easy, confidence-building experience throughout the order process Follow up diligently on pending customer responses, approvals, artwork, or confirmations Exercise sound judgment to determine next steps independently, escalating issues only when appropriate Set clear expectations around next steps, requirements, and timelines Accurately document customer communications and order updates in internal systems Follow established workflows while applying flexibility and judgment when customer situations require nuance Who You Are: Someone who genuinely enjoys making customers happy and takes pride in delivering great service A problem-solver who is motivated to find solutions and create positive outcomes A strong communicator who can connect with customers, build trust, and explain information clearly An active listener who seeks to understand customer needs before proposing solutions Highly organized and detail-oriented, ensuring each order is handled accurately and efficiently Energetic, adaptable, and eager to learn and grow in a fast-paced environment Collaborative professional who champions a 'One Team' approach, intentionally leveraging the expertise of cross-functional partners to drive the best results for our customers. To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve. What You Bring Experience in customer service, order management, or customer operations Strong written and verbal communication skills Excellent interpersonal skills and sound decision-making ability A proactive, positive attitude with a focus on solutions and customer satisfaction High attention to detail and strong follow-through Ability to manage multiple orders and priorities simultaneously Strong judgment and the ability to work autonomously Customer-first mindset with pride in delivering a smooth, professional experience Familiarity with eCommerce, custom products, or order-driven workflows Comfort with technology; experience with Google Workspace and CRM systems is a plus 4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees. PI72f1c78c6393-31181-39469433
    $41k-66k yearly est. 8d ago
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  • Credit & Collection Specialist

    Loos 4.2company rating

    Collections specialist job in Connecticut

    Department: Finance Reports to: Vice President & Controller As part of Central Wire Industries, Loos & Co., Inc. produces stainless steel wire, mechanical cable, extruded products, and cable assemblies for a variety of industries along with government entities. General Purpose of the Position Establish and maintain accurate credit limits and proper payment terms on a diverse customer base. Work with customers to ensure timely payments and help eliminate any potential conflicts or questions that might need to be answered to avoid payment issues. This position may help with collections across multiple companies. Essential Duties and Responsibilities Establish initial credit limits and monitor/adjust as needed Credit management module oversight Sending out gentle reminders of upcoming payment due dates Calling customers when accounts are past due Recording notes for follow ups when needed Working with Sales & Quality if RMA/credits are needed Cash application may be required. Position Requirements High school diploma required, associate in finance/accounting helpful Computer Literate - Excel skills and the ability to use Outlook and Word. Math skills, problem solving, reconciling, and ability trace back potential errors Good communication skills, both verbal and written.
    $54k-75k yearly est. 13d ago
  • Collections Specialist - Full Time

    Blake Thermal

    Collections specialist job in East Windsor, CT

    Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. For more information about our company, please visit our website via the following link: ***************************** The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT Ideal Candidates will be in alignment with Blake Thermal's Core Values: Customer Focused Opportunity is Earned Solutions Provider Trustworthy Driven to Succeed Confident but Humble Key Responsibilities: Establish and maintain customer accounts in ERP system including credit terms and credit limits. Contact assigned customers with overdue amounts owed and follow-up on payment commitments. Facilitate payment resolution with customer and Blake Thermal team. Maintain accurate records and reporting on collections activity. Provide back-up to cash applications. Requirements: 2 years of Collections Specialist or similar role preferred. Developed computer skills are required. Experience with MS Office applications and various ERP Systems. Experience with Oracle NetSuite, a plus. Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met. Successful candidate must maintain professionalism while managing multiple concurrent tasks. Experience in commercial/industrial organizations is preferred. Legal authorization to work in the United States and able to pass a background check. Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
    $37k-57k yearly est. 7d ago
  • Licensed Insurance Customer Service

    Brian Booth-State Farm Agency

    Collections specialist job in Vernon, CT

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Vernon, CT. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly Pay Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-38k yearly est. 14d ago
  • Collections Specialist

    Porter & Chester Institute 4.3company rating

    Collections specialist job in Rocky Hill, CT

    Job Description The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Shift Hours: Mon-Fri 8:30am - 5pm
    $38k-50k yearly est. 28d ago
  • LABORATORY COLLECTION SPECIALIST - MALE

    Navis Clinical Laboratories Inc.

    Collections specialist job in Hartford, CT

    Job Description We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Part-time Salary: $16-18 per hour Benefits: Location: Hartford Connecticut 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person Job Type: Part-time Pay: $16.00-$18.00 per hour Work Location: In person
    $16-18 hourly 3d ago
  • Accounts Receivable

    Burt Process Equipment, Inc. 3.5company rating

    Collections specialist job in Hamden, CT

    For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/Accounts_Receivable_-_GENERALIZED. pdf
    $42k-50k yearly est. 21d ago
  • Credit & Collections Analyst

    PTA Plastics 4.0company rating

    Collections specialist job in Oxford, CT

    Credit & Collections Analyst Reports to: VP, Finance Shift: 1st Shift Department: Finance Compensation: $26.00 to $35.00/hr. PTA Plastics, an employee-owned and innovative leader in the plastic injection molding, contract manufacturing and tool-building industry, is looking for a Credit & Collections Analyst to join our dynamic team. At PTA Plastics, we're more than just a manufacturer; we partner with Fortune 500 OEMs in the medical device, defense, homeland security, and technology sectors, constantly pushing the boundaries of product development and manufacturing excellence. As an employee-owned company, every team member has a stake in our success, creating a collaborative and entrepreneurial environment where innovation thrives. Job Summary: The Credit & Collections Analyst is responsible for managing customer credit risk and ensuring timely collection of accounts receivable in a B2B manufacturing environment. This role supports cash flow, margin protection, and risk management objectives through credit evaluation, collections, and cross-functional collaboration. Essential Duties/Responsibilities: Accounts Receivable Apply and post customer pay statements accurately and timely. Generate customer statements, aging reports, and reconciliations. Reconcile AR to the general ledger and resolve discrepancies. Research short payments, pricing issues, and unapplied cash. Collections Review aging reports and manage collection activities. Communicate with customers via phone and email. Coordinate with Sales and Program Management on disputes. Negotiate payment plans and enforce credit holds. Credit Management Analyze credit applications and financial statements Establish and monitor credit limits and payment terms Maintain credit files and reassess risk exposure Reporting & Analytics Prepare cash receipt forecasts and collection reports. Track customer deposits and credit holds. Support month-end close and ad hoc analysis. Supervisory Duties: N/A Qualifications & Requirements: Education & Experience Bachelor's degree in accounting, Finance, Business or equivalent experience. 2-4 years of AR, Credit, or Collection's experience (manufacturing preferred). Technical & Analytical Skills ERP systems and advanced excel proficiency. Strong understanding of AR, credit risk, and collections. Soft Skills & Attributes Strong attention to detail and accuracy in financial transactions. Excellent organizational and time management skills to handle multiple tasks and deadlines. Effective communication and interpersonal skills to collaborate with vendors, customers, and internal teams. Problem-solving abilities to resolve discrepancies and improve processes. Physical Requirements: Ability to sit for extended periods of time while working at a computer. Ability to use a computer, keyboard, mouse, and phone for prolonged periods. Ability to read and interpret information on screens and printed documents, including financial reports and customer account details. Ability to communicate clearly in person, by phone, and via virtual platforms. Ability to move within an office and/or manufacturing facility as needed to support business needs. Ability to occasionally lift and carry office materials (files, boxes, supplies) up to 15-25 pounds. Ability to visit plant areas, when necessary, which may require walking, standing, and navigating stairs or industrial walkways. Ability to work in a manufacturing environment occasionally, which may include exposure to noise, moving equipment, temperature changes, or other typical plant conditions (PPE may be required). Equal Employment Opportunity & ADA Compliance Statement: PTA Plastics is committed to the full inclusion of all qualified individuals. As part of this commitment, PTA Plastics will ensure that persons with disabilities are provided reasonable accommodations in the hiring process and in the workplace. If you require a reasonable accommodation to participate in the application or interview process or to perform essential job functions, please contact ****************** Pursuant to the Colorado Anti-Discrimination Act (CADA) and the Americans with Disabilities Act (ADA), PTA Plastics does not discriminate against individuals with disabilities in any aspect of employment, including hiring, job assignments, promotions, compensation, benefits, training, discipline, and termination. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform other duties as assigned
    $26-35 hourly 4d ago
  • Collector

    Keystone Equipment Finance

    Collections specialist job in West Hartford, CT

    Keystone Equipment Finance Corp. (Keystone) is a privately held independent, commercial equipment finance company in North America. We finance equipment in the transportation, construction, arbor and waste industries, as well as some heavy equipment. Our sales force is located throughout North America and sources new business through end-users, equipment vendors and manufacturers. Keystone is headquartered in West Hartford, CT. Keystone s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding. KEF has a Collector position available in the West Hartford office. This position has visibility and interaction with senior management and offers career advancement. Essential Job Duties: Review daily reports to determine accounts in delinquent status. Contact customers with delinquent accounts to obtain payments. Process customer payments. Obtain and analyze information from debtors to determine if alternative payment schedules are feasible. Issue repossession orders to secure and recover pledged collateral. Communicate collection issues to senior management. Assist in-house legal counsel with efforts to accelerate the collection process. Perform various administrative functions for assigned accounts, such as obtaining address changes and proof of adequate insurance coverage. Other assigned duties that may arise at management s discretion. Job Requirements: High school graduate. Minimum of two years current experience in collections. Familiarity with Microsoft Office Suite. Bi-lingual in English and Spanish a plus. Strong communication and analytical skills. Occasional Saturdays may be required. Ability to multitask. We offer a competitive base salary, commission, and bonus, as well as medical, dental and vision insurance, 401(k), paid holidays and paid time off. For immediate consideration, please visit our website and submit your resume: ***************************
    $34k-47k yearly est. 60d+ ago
  • Dental AR Billing Specialist

    CPa Medical Billing

    Collections specialist job in East Haven, CT

    Job DescriptionDescription: The Dental AR Billing Specialist is responsible for ensuring accurate and timely management of dental accounts receivable. This role focuses on processing claims, resolving billing discrepancies, and securing timely payments to support the financial performance of the practice. Key Responsibilities Generate, scrub, and submit accurate dental insurance claims (electronic and paper). Review and correct errors, rejections, and edits preventing claims from processing. Follow up on unpaid, underpaid, or denied claims to ensure prompt reimbursement. Review undistributed insurance and patient payments for possible overpayments or incorrect postings. Verify dental insurance benefits and pre-authorizations when needed. Work aging reports/work queues and follow up with insurance companies on overdue accounts. Communicate with patients regarding outstanding balances and arrange payment plans when necessary. Identify billing discrepancies and submit appeals for denied claims. Maintain detailed documentation of all billing and collection activities. Collaborate with front office and clinical teams to ensure billing accuracy. Stay current with CDT coding, insurance changes, and HIPAA compliance requirements. Requirements:Required Skills & Experience High school diploma or equivalent (associate or bachelor's degree preferred). 2+ years of experience in dental billing or dental AR collections. Strong understanding of dental insurance plans (PPO, HMO, Medicaid, Fee-for-Service). Proficiency with dental billing or practice management systems (experience with ECW, EPIC, or Dentrix is a plus). Knowledge of CDT (Current Dental Terminology) codes and ability to read EOB/ERA reports. Experience with electronic claims submission, clearinghouse edits, and denials. Strong communication, problem-solving, and time management skills. Ability to work independently and manage multiple priorities.
    $43k-59k yearly est. 5d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Hartford, CT

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 36d ago
  • Accounts Receivable Coordinator I

    Infoshred 3.7company rating

    Collections specialist job in East Windsor, CT

    Department: Finance Schedule: Monday-Friday, 8:00 AM - 4:30 PM Job Type: Fulltime Infoshred, LLC is Southern New England's premier provider of secure document destruction and records storage services. As a family-run, woman-owned, and proudly local business with 48 employees, we are committed to delivering exceptional customer service and the highest level of security in our industry. We are looking for a detail driven, proactive, and customer focused individual to join our Finance team as an Accounts Receivable Coordinator I. This role is ideal for someone who thrives in a supportive team environment while also being confident working independently. Position Summary The Accounts Receivable Coordinator I plays a key role in the day-to-day operations of the Finance department. You will handle payments, collections, customer support, and related business office activities. This position offers the opportunity to grow within a stable, dynamic company that values accuracy, collaboration, and continuous improvement. What You'll Do Process and apply daily credit card payments Prepare and process daily bank deposits Manage daily and monthly billing correspondence: email/mail invoices, workorders, statements, and open ledger reports Communicate with customers by phone and email regarding billing questions, payments, and account updates Conduct collections outreach on past due invoices and missing payments Maintain and update client portals; assist with vendor onboarding Prepare and provide W9s and Certificates of Insurance when needed Support Finance team members with various accounting tasks as needed What You Bring 2-3 years of Accounts Receivable, Billing, or Collections experience High school diploma required; Associate's degree preferred Strong proficiency in Excel, Word, Outlook, and general ledger systems Experience with Sage is a plus, but not required Solid understanding of basic accounting concepts and financial reporting Strong organizational skills and exceptional attention to detail Excellent customer service and communication skills Ability to manage multiple priorities and remain accurate in a fast-paced environment Why You'll Love Working Here Infoshred offers a supportive, team-oriented environment where your contributions are valued. As part of our Finance team, you will work closely with experienced professionals while having room to grow your skills and career. Benefits Include: 401(k) with company match Medical, dental, and vision insurance Life and disability insurance Holidays and Paid time off Employee Assistance Program Additional Requirements Must be a U.S. Citizen Must be able to pass a pre-employment drug test and background check Local candidates only; we cannot sponsor work visas No agencies or phone calls, please If you're looking for a stable role in a growing company where teamwork, accuracy, and customer service truly matter, we'd love to hear from you!
    $43k-56k yearly est. 6d ago
  • Accounts Payable/Receivable

    R.B. Birge Company

    Collections specialist job in Bridgeport, CT

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance Job Summary We are looking for a talented Payables & Receivable person to join our team! You will be responsible for processing accounts payable, receivable & billing functions in a small but fast paced industrial supply company. You are detail-oriented and take pride in being highly organized. With a knack for building processes and communicating effectively, you play a key role in helping our team stay efficient so we can serve our customers. Benefits/Perks: Flexible Scheduling Growth and Career Advancement Opportunities Small Locally Owned Company Friendly Working Environment Responsibilities: Perform accounts payable process, generating checks & ACH payments from our ERP system Respond to customer/supplier inquiries timely and professionally Handle invoicing and collections process within our ERP system Respond to customer/supplier inquiries timely and professionally General office duties & maintaining office supplies Qualifications: 2+ years of office and/or customer service experience Experience with accounting or payables preferred Strong attention to detail, solid organization, and time management capabilities Good written and verbal communication skills Self-motivated with the ability to manage multiple priorities Strong computer proficiency, including Microsoft Office 365 Experience with Epicor or Prophet 21 ERP system a plus
    $43k-59k yearly est. 17d ago
  • Accounts Receivable Coordinator

    Pursuit Aerospace

    Collections specialist job in Manchester, CT

    About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: The Accounts Receivable Coordinator is responsible for managing Accounts Receivable and preparing Accounts Receivable reports for multiple manufacturing locations. This position works with various customer contacts and multiple internal department personnel, including but not limited to, Site-level Finance, Shipping, Program Management, and Business Development. Location : Manchester, CT Responsibilities: Plan and organize customer communications to resolve and minimize AR past due Coordinate the appropriate action items and drive processes to reach resolution of issues. Monitor and track progress of accounts receivable issues using established tools Research and determine root cause of discrepancies between company shipments and customers' product receipts Partner with multiple departments within company to help identify and resolve issues (e.g. pricing error, quantity error, PO amendments, etc.) Apply customer payments and resolve payment discrepancies Analyze customer purchase orders, invoices, shipping documents, and related documents as needed to validate internal billing information Prepare and/or support monthly and ad hoc AR reporting to management Adheres to all Core Values (Health and Safety, Quality, Customer Service, Development of People, Integrity, Corporate Citizenship, Continuous Improvement, Respect). Adheres to all Core Competencies (Communication, Teamwork, Achieving Results, Commitment to Continuous Improvement, Judgement). Required Qualifications: High school diploma or equivalent At least 3 years of experience in accounts receivables Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Must be able to perform work subject to ITAR/EAR regulations. Preferred Qualifications: Associate's degree preferred Experience with a variety of ERP (Enterprise Resource Planning) systems Proficiency in Excel skills, specifically v-lookup, pivot tables, sorting, filtering, and formatting Excellent attention to detail and accuracy Strong math skills Exceptional organization skills Able to read, write, and speak in standard English Working Conditions Must be able to have prolonged periods sitting at a desk and working on a computer. Must be able to frequently sit, stand and walk. Must be able to lift and carry up to 15 pounds. Personal protective equipment (e.g., safety glasses and safety shoes) is required on the shop floor Occasional weekend and evening work may be required to accommodate priorities, deadlines, and schedules. Acknowledgements: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $43k-59k yearly est. Auto-Apply 40d ago
  • Retail Keyholder- Sono Collection

    Lovisa

    Collections specialist job in Norwalk, CT

    Job Description Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you! Must be 18yrs and older to apply! Our Brand: Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members. Lovisa Benefits: - Ongoing training, mentoring and support for personal and career growth. - Generous product discount. - Incentives galore. - Ear piercing training. - A culture that is committed to continuous improvement! - Opportunity to join one of Australia's fastest and most successful global retail brand! What we are looking for! - Do you have a strong desire to deliver an exceptional experience to your customer? - You possess strong time management and organizational skills - You thrive off challenge and reward - Have you got prior experience working in Retail/Hospitality? - Can you create a positive team environment? - Will you aim to ensure the store always looks presentable and inviting to our customers? To be successful in this role you will have: - Prior experience for a retailer or hospitality - Ability to perform in a fast-paced, high-volume environment - Exceptional communication skills - A Passion for retail and fashion! We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
    $33k-47k yearly est. 5d ago
  • Accounts Receivable

    Hamilton Connections 3.7company rating

    Collections specialist job in Beacon Falls, CT

    Accounts Receivable Specialist We are seeking a detail-oriented Billing Specialist to join our finance team. The ideal candidate will manage and process billing information, ensure accurate invoicing, and handle customer billing inquiries. This role requires strong organizational skills, attention to detail, and a solid understanding of billing and financial processes.Job Responsibilities Prepare and issue accurate invoices to customers based on services rendered. Review and verify billing data, ensuring consistency and accuracy. Manage accounts receivable and track payments. Collaborate with other departments to ensure accurate billing information. Maintain and update customer billing records in the system. Assist with month-end closing processes related to billing Qualifications Bachelors or associate degree in accounting or finance preferred. 2+ years of experience in billing, accounting, or a related field. Strong understanding of billing and invoicing processes. Proficiency in accounting software (Great Plains preferred) Excellent attention to detail and accuracy. Skills Strong numerical and analytical skills. Effective communication skills, both written and verbal. Ability to manage multiple tasks and meet deadlines. Proficient in Microsoft Office Suite, particularly Excel. Strong problem-solving skills and ability to resolve billing issues. High level of integrity and confidentiality.
    $36k-45k yearly est. 35d ago
  • A/R & Insurance Follow-Up Specialist

    Healthcare Support Staffing

    Collections specialist job in Farmington, CT

    Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Generating invoices for insurance companies and patients Handling cash, charge and other entries into accounting software Cross-referencing allowable insurance codes and limits Ensuring compliance with medical billing guidelines Qualifications CPhT Insurance denials research experience Experience in medical billing office involving Cash, A/R, Charging, Insurance Follow-up ICD-9 and ICD-10 certification Experience in Posting of Medical Charges in IDX system Microsoft Excel (moderate proficiency) Good typing skills (30+ WPM) Basic medical terminology and form knowledge Additional Information Hours for this Position: M-F, 8-hour days with start time between 7am and 9am, 30-minute lunch They are flexible with the schedule, but once set it is permanent No OT/Weekends anticipated Workflow volume increases at month-end Advantages of this Opportunity: Competitive salary $14.00 - $16.00 per hr. Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO Growth potential Fun and positive work environment
    $14-16 hourly 2d ago
  • Collections

    Talent Navigators

    Collections specialist job in Danbury, CT

    Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs. Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts. Negotiates payment plans with customers; follows guidelines for follow-up on payment plans. Reviews deadlines for collection action events, initiates collection activities. Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers. Performs severance activities after approvals; stop service, cancellation & container removal. Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems. Performs write-offs, processes payments and recoveries. Handles telephone inquiries from customers. Prepares Collection Reports for Supervision as requested. Other duties as assigned. Qualifications Education and Experience Education: High School Diploma or GED (accredited) Experience: 2+ years previous collections or customer service experience Other Knowledge, Skills Or Abilities Required Basic financial skills including knowledge of commonly used collections practices and procedures. Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word. Ability to interact and communicate effectively, orally and in writing. Possesses a positive attitude. Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service. Job Type: Full-time Temp to hire
    $33k-47k yearly est. 60d+ ago
  • Collections Specialist - Full Time

    Blake Thermal

    Collections specialist job in Broad Brook, CT

    Job Description Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. For more information about our company, please visit our website via the following link: ***************************** The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT Ideal Candidates will be in alignment with Blake Thermal's Core Values: Customer Focused Opportunity is Earned Solutions Provider Trustworthy Driven to Succeed Confident but Humble Key Responsibilities: Establish and maintain customer accounts in ERP system including credit terms and credit limits. Contact assigned customers with overdue amounts owed and follow-up on payment commitments. Facilitate payment resolution with customer and Blake Thermal team. Maintain accurate records and reporting on collections activity. Provide back-up to cash applications. Requirements: 2 years of Collections Specialist or similar role preferred. Developed computer skills are required. Experience with MS Office applications and various ERP Systems. Experience with Oracle NetSuite, a plus. Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met. Successful candidate must maintain professionalism while managing multiple concurrent tasks. Experience in commercial/industrial organizations is preferred. Legal authorization to work in the United States and able to pass a background check. Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
    $37k-57k yearly est. 9d ago
  • Collections Specialist

    Porter & Chester Instit 4.3company rating

    Collections specialist job in Rocky Hill, CT

    The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Shift Hours: Mon-Fri 8:30am - 5pm
    $38k-50k yearly est. Auto-Apply 60d+ ago

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Blake Thermal

Navis Clinical Laboratories Inc.

Top 4 Collections Specialist companies in CT

  1. Porter and Chester Institute

  2. Blake Thermal

  3. Stanley Black & Decker

  4. Navis Clinical Laboratories Inc.

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