Collections specialist jobs in Costa Mesa, CA - 454 jobs

About Us Chats Cloud Cover is a forward-thinking communications and advertising solutions firm based in Los Angeles. We help brands elevate their presence through strategic messaging, innovative advertising concepts, and seamless execution. Our team is committed to delivering clarity, creativity, and measurable impact. We value professionalism, collaboration, and a mindset focused on growth and excellence. Job Description We are seeking a dedicated Junior Account Representative to join our team in Los Angeles. This role is ideal for individuals who excel in client interaction, problem-solving, and delivering high-quality support. You will assist in managing client accounts, ensuring smooth communication, and maintaining strong business relationships. This position offers an excellent path for professional growth within the company. Responsibilities Support daily management of client accounts and maintain consistent communication. Assist in identifying client needs and offering suitable solutions. Prepare account updates, reports, and documentation as needed. Collaborate with internal teams to ensure seamless service delivery. Contribute to improving account performance and client satisfaction. Monitor project timelines, follow up on updates, and maintain accurate records. Provide reliable administrative and operational support to account managers. Qualifications Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with professionalism and attention to detail. Solid organizational and problem-solving capabilities. Proactive mindset with a willingness to learn and adapt. Comfortable working in a fast-paced, client-focused environment. Basic understanding of customer service principles and business communication. Additional Information Benefits Competitive salary ranging from $56,000 to $61,000 per year. Professional development and internal growth opportunities. Supportive and collaborative team environment. Comprehensive training and skill-building programs. Full-time position with long-term career stability.

Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.

Tri-City Medical Center is a full-service acute-care hospital located in Oceanside, California, serving the communities of Oceanside, Vista, Carlsbad, and San Marcos. Known for its Gold Seal of Approval, the hospital features two advanced clinical institutes and a team of physicians specializing in over 60 medical fields. As a leader in robotics and minimally invasive technologies, Tri-City Medical Center has been delivering high-quality healthcare services to the local community for over 50 years. The hospital's facilities include the main campus, outpatient services, and the Tri-City Wellness Center in Carlsbad. The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Reviews patient bills for accuracy and completeness; obtains missing information Knowledge of insurance company or proper party (patient) to be billed; identify and bill secondary or tertiary insurances Utilize a combination of electronic health record (EHR) to perform billing duties; maintain an accurate, legally compliant medical record Process claims as they are paid and credit accounts accordingly Review insurance payments for accuracy and compliance with contract discounts Review denials or partially paid claims and work with the involved parties to resolve the discrepancy Manage assigned accounts, ensuring outstanding/pending claims are paid in a timely manner and contact appropriate parties to collect payment Communicate with health care providers, patients, insurance claim representatives and other parties to clarify billing issues and facilitate timely payment Consult supervisor, team members and appropriate resources to solve billing and collection questions and issues Maintain work operations and quality by following standards, policies and procedures; escalate compliance issues to Business Office Manager. Prepare reports and forms as directed and in accordance with established policies Perform a variety of administrative duties including, but not limited to: answering phones, faxing and filing of confidential documents; and basic Internet and email utilization Provide excellent and professional customer service to internal and external customers Function as a contributing team member while meeting deadlines and productivity standards Qualifications: Minimum of 1 year of experience posting in a health care setting. Strong background in customer service. Competencies in the areas of leadership, teamwork and cooperation. Strong ethics and a high level of personal and professional integrity. Ability to understand medical/surgical terminology. Educated on and compliant with HIPAA regulations; maintains strict confidentiality of patient and client information. Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites Preferred experience with billing systems such as GE Centricity & SRS Caretracker Strong written, oral and interpersonal communication skills; Ability to present ideas in a business-friendly and user-friendly language; Highly self-motivated, self-directed and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high pressure environment Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations Education: High school diploma or equivalent, required. Associate's Degree in Business Administration, preferred. Certifications: Certified Medical Reimbursement Specialist (CMRS) certification, preferred. Please follow following link Medical Biller/Collector - OSNC in Oceanside, California | Careers at Tri-City Medical Center

Multi-Million Dollar manufacturing company is looking for an AR Specialist in the upper Orange County area to join their team temporarily. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $20 to $30 per hour. Ideal Candidate: Worked in a fast-paced high-volume environment. Was able to keep the ground moving with minimal training. Has minimum 3 years of AR Experience. Has experience working in a large corporation. Quick thinker! REF47929 #LI-POST #ZR

Our client is seeking a highly organized and detail-oriented Shipping and Receiving Administrator to support their commercialization and retail operations team. This role will be instrumental in managing cross-functional workflows, maintaining inventory accuracy, and coordinating packaging and shipping logistics for retail line reviews and launches. The ideal candidate thrives in a fast-paced environment, has strong project management instincts, and is comfortable owning processes from planning through execution. Duration: 12-month contract Start Date: ASAP Schedule: Monday-Friday | Onsite Tuesday, Wednesday & Thursday | 8 hours per day (approx. 40 hours/week) Location: Onsite in Marina Del Rey, CA 90292 Type: Freelance / Temporary Key Responsibilities Support program management within Monday.com, driving cross-functional execution and tracking key initiatives Maintain accurate inventory management for retail line review SKUs Coordinate shipping and logistics of product samples for retail meetings and reviews Manage packaging needs, materials, and product details in collaboration with internal teams Ensure accuracy of package contents and all supporting documentation Communicate regularly with stakeholders on progress, timelines, and any supply or logistics issues Proactively identify and solve problems in the packaging, fulfillment, and shipping process Prepare and distribute a Monthly Launch Report, highlighting key retail wins and milestones Desired Qualifications & Skills Experience in project management preferred; experience with tools such as Monday.com, Asana, Jira, Smartsheet or similar is a plus Strong working knowledge of Microsoft Office and Google Drive Prior inventory management experience strongly preferred Exceptionally detail-oriented, organized, and process-driven Strong communication and follow-up skills Ability to manage multiple priorities in a fast-moving environment

Atlanta, GA, USChicago, IL, USLos Angeles, CA, USWashington DC, DC, USHouston, TX, USDenver, CO, USShort Hills, NJ, USSt. Louis, MO, USKansas City, MO, USDallas, TX, USSan Diego, CA, USPhoenix, AZ, US Jan 23, 2026 Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred + Experience with Elite Enterprise or 3E and ME-Billing applications + Excellent verbal and written communication skills + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills + Ability to work in a fast-paced environment + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience and local market. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Falcon Rappaport & Berkman (FRB) is a rapidly growing law firm focused on an interdisciplinary approach to the practice of law. Our team is composed of thought leaders across a variety of practice areas, including some of the nation's leading voices on web3, taxation and a variety of other fields. We bring together experts across all of our practice areas to achieve extraordinary results which would not be achievable at a more narrowly focused firm. Respect, appreciation and quality of life come first and foremost. We care deeply about the people we bring into our firm and offer a unique emphasis on professional development. We work collaboratively to drive client success. FRB currently seeks to add a secondary Billing Specialist and Analyst to assist in rapid growth of the billing department at our California office. Responsibilities include: Following up with attorneys for prospective client activity reports Attorney bill reviews and updating bills High volume monthly bill runs Calculating attorney commissions and payouts Assistance with Key Performance Indicator (KPI) reports Professional client communication and interaction Requirements: BS degree in accounting in mandatory- higher degree level is preferred Minimum of 2 years of advanced Excel use Minimum 2 years QuickBooks experience Experience with legal billing preferred 2+ years law firm experience Strong organizational and time management skills Excellent written and verbal communication skills Proficiency with Microsoft Office Suite - Mandatory Paralegal certification a plus Perks: Flexible work hours including option for hybrid work. Transparent communication across the department and the firm at large. Encouragement of continuing education (both presenting and attending), networking, and suggestions to improve firm operations. Salary range: 60-80k

A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements. Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Required: 2+ years of previous experience in legal billing environment Fully vaccination from Covid 19 Preferred: Bachelor's degree Excellent benefits available!! Apply today!!

Job Description HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 2 days in office)! Requirements for Billing Coordinator: Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred. A minimum of three years of billing experience in a law firm required. Experience with Aderant legal billing software is required. Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures. Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook). Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************

Job Description Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021-2025), the firm has also earned multiple Best Places to Work awards. Job Purpose: Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results. Duties and Responsibilities: Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals Provide regular reporting to management on outstanding A/R by client, carrier, and/or adjuster Work closely with management to identify, escalate, and resolve collections issues Special projects as directed by management, which will need advanced Excel experience Skills/Qualifications: Minimum 3 years of "legal billing and collections" experience in a law firm required Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc. Strong computer skills, including Microsoft programs Advanced skills in Excel required; Excel skills must include the use of advanced formulas, pivot tables, v-lookups, and other reporting tools Must have experience managing high-volume collection accounts and reporting outstanding AR Ability to interact effectively and clearly with the public, clients, and employees at all levels College degree in Business, Finance, or Accounting preferred The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results. Job Type: Full-time Compensation: $26 - 35/hour Location: Remote from a location in California only Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage. Notice of E-Verify Participation Notice of Right to Work

Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment. If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit. About the Role As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency. Key Responsibilities Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing. Review billing data for compliance with client billing guidelines and firm policies. Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently. Maintain and update billing records, reconcile adjustments, and ensure data integrity. Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements. Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry. Submit appeals or adjustments on short-paid invoices through client portals. Assist in preparing financial reports and monthly billing summaries for leadership review. Collaborate with the Finance team to support reconciliation and reporting efforts. Qualifications & Skills 2+ years of experience in e-billing, accounts receivable, or similar financial roles. Associate or Bachelor's degree in Accounting, Finance, or related field preferred. Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures. Familiarity with LEDES formats and UTBMS coding standards. Experience handling multiple e-billing platforms and insurance carrier billing portals. Knowledge of compliance regulations and SIR tracking preferred. Strong Excel skills and proficiency in accounting or billing software. Excellent communication, analytical, and problem-solving skills. Meticulous attention to detail with the ability to manage multiple priorities. Core Competencies Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes. Communication: Clear and concise in both written and verbal correspondence. Accuracy: Commitment to precision in billing, coding, and reporting. Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations. Compensation & Benefits Salary Range: $70,000 - $80,000 annually (commensurate with experience). Hybrid Work Schedule: Up to four remote workdays per month. Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off. Professional Environment: Collaborative, high-performing team within a respected national law firm. About Direct Counsel Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration. If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you! Apply today by sending your resume to ***********************

Job Title: Collections Specialist Experience Level: 2-5 years in law experience, 5+ years in professional services experience Salary Range: $90,000 - $105,000 Job Description: SourceProSearch is currently seeking a Collections Specialist for our West Coast locations, including Los Angeles, Santa Monica, Silicon Valley, and San Francisco. While San Francisco and Silicon Valley are high priority locations, we are open to candidates from any of the four locations. Requirements: Law experience is preferred but professional services experience is acceptable. For candidates with law experience, 2-5 years of experience is required. For candidates with professional services experience, 5+ years of experience is preferred. Experience in credit collections is most important. Experience with Accounts Receivable (A/R) is acceptable, but credit collections experience is a priority. No cash applications or Accounts Payable (AP) experience required. Systems Experience: Aderant or ARCS experience is preferred but not required. Mid-range Excel experience is ideal. If you meet these qualifications and are interested in joining our team, please apply with your updated resume. ****************************

A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at ********************************************** IND-1

Full Time California MSK MSO Entry Level Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients. Position Summary: The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing. Minimum Education: • Employee will have a minimum of a high school diploma Skills and Qualifications: • 1+ years experience billing, A/R, collections preferred. • Knowledge of medical terminology, physician dictation, and operative reports • General knowledge of CPT, ICD-9/10 • Accurate knowledge of insurance billing and stay current with industry changes • Accuracy in data entry/input • Experience/knowledge of insurers • Good time management • Excellent communications: verbal, non-verbal, written • Good interpersonal skills • Ability to multi-task and attention to detail • Ability to problem solve for good outcomes • Strong computer skills including: o Microsoft Office o EMR/HER/PACS o Practice management/Appointment schedules o Scanning o Printing • Familiarity with medical legal needs within a medical office • Good understanding of anatomical terms and orthopedic injuries • Belief that their efforts are an important piece to the patient experience. Reports to: • Directly to the Revenue Cycle Manager • Partners and Medical Professionals have indirect oversight as well Job Responsibilities: Duties will consist of, but not be limited to: • Show to work on time with a clean and presentable appearance. • Load demographics and patient registration information in system. • Verify insurance benefits and eligibility • Generate claims based on progress notes and op reports and submit to payers. • Work on clearinghouse and insurance rejection claims. • Assist with insurance A/R collections, when needed. • Work with other staff members in a collaborative manner • Assist with the answering of phones, taking messages, when needed. • Maintaining a clean environment including shared cleaning duties. • Maintain HIPPA Compliance • Attending and participating in meetings as requested • Other duties as assigned Work Environment: • Work area is temperate • Well lit • Moderate noise level including voices, printers, and ringing phones • Use of headset • Walking surfaces are low nap carpet, tile, and manufactured flooring Physical Requirements: • Primarily working in a sitting position • Up to 90% on the computer • Lifting requirement is normally less than 20 lbs • Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively • Moderate phone use. Headsets made available. I have had the opportunity to review and agree to the Job Description above.

The E-Billing Coordinator is responsible for managing the legal e-billing process to ensure the timely and accurate submission of invoices within the Firm. This role serves as a liaison between the legal team, clients, and third-party billing systems, ensuring billing compliance and addressing any issues or discrepancies. Performing full-cycle billing functions such as editing/revisions of pre-bills and preparing/finalizing invoices. The ideal candidate will possess strong analytical skills, attention to detail, and experience with e-billing software to support efficient financial operations and accurate invoicing. Qualifications Essential Functions Prepare, submit, and monitor electronic invoices for legal services rendered, ensuring timely and accurate billing cycles. Review and verify billing data for accuracy and adherence to client billing guidelines and company policies. Resolve billing discrepancies, disputes, or client inquiries with a proactive approach to ensure smooth financial operations. Maintain and update billing records, tracking adjustments and reconciling discrepancies within the billing system. Coordinate with attorneys, paralegals, and other team members to ensure compliance with client billing requirements and address specific billing needs. Assist in preparing financial reports and generating billing summaries for management and legal staff review. Manage e-billing platform maintenance, including data entry and upkeep of client-specific billing codes or rate structures. Submit appeals/adjustments as needed on short-paid invoices to portals. Collaborate with other members of the Finance department on billing-related reporting and reconciliation tasks. Successfully administer monthly billings and ad hoc requests from Billing attorneys. Qualifications Education: Associate or Bachelor's degree in Accounting, Finance, or related field preferred. Experience: Minimum of 2 years of experience in accounts receivable, collections, or a similar financial role. Technical Skills: Familiarity with law firm billing practices, client billing guidelines, and time entry procedures. Strong understanding of compliance regulations and guidelines related to legal billing. Knowledge of LEDES format standards and UTBMS coding. Advanced legal experience handling e-billing in different e-billing portals/platforms. Insurance SIR tracking experience. Core Competencies Negotiation Skills: Ability to professionally negotiate payment terms and resolve client disputes effectively. Communication: Strong verbal and written communication skills, with the ability to handle sensitive client interactions tactfully. Attention to Detail: High level of accuracy in processing and reconciling accounts to avoid discrepancies. Problem Solving: Proactive in identifying and addressing collection challenges to minimize receivables risk. Work Environment This position is hybrid offering four remote workdays per month. The remaining work days require in-office attendance in the Los Angeles office. The office environment is professional, collaborative, and focused on supporting high-stakes legal work in a law firm. Overtime may be required on an as-needed basis. Physical Demands Sitting or standing for extended periods. Frequent use of a computer keyboard, mouse, and other office equipment like telephones, scanners, and printers. Light lifting and carrying, typically weighing up to 15 pounds. Moving between offices, meeting rooms or file storage areas.

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.

LAFCU's Collector I , under general supervision, collects delinquent accounts as assigned in a timely and effective manner. Their duties include, but not limited to, documents all communications and transactions of a material nature with members while maintaining a loss mitigation mindset ranging from collection efforts to legal liability. Performs all functions/duties of Collector in a timely and professional manner, asks manager for assistance when needed, and cross trains in other areas of Special Services as requested. Works closely with Loan Servicing to ensure occasional member disputes and proactive updates are handled timely while also ensuring precise responsiveness to inquiries from Loan Servicing on title release and credit reporting. This position is a full-time, non-exempt position and reports to the Collections Manager in the Special Services/Risk Management Department . Essential Functions & Responsibilities: Collect delinquent accounts assigned by the Department Manager in a timely and effective manner in Temenos collection queues Document all communications and transactions of a material nature with members while maintaining a loss mitigation mindset ranging from collection efforts to legal liability. Perform all functions/duties of Collector in a timely and professional manner, ask a manager for assistance when needed, and cross-train in other areas, as requested. Be knowledgeable about all loan, share, auto purchase, insurance and other services offered by the Credit Union and its subsidiary, City of Los Angeles Insurance Services (C.O.L.A.), and to market these services effectively to the members. Reconcile assigned general ledger accounts on a monthly basis. Be knowledgeable about procedures of filing small claims cases with the court and be a liaison with legal counsel on accounts approved by management for legal action. Be knowledgeable about the procedures of recommending repossession of vehicles and when to initiate foreclosure proceedings on delinquent real estate loans. Be direct liason on accounts within your repossession queues and the repo agency. Skip tracing and vehicle recovery skills a must. Appear occasionally in court for legal cases and bankruptcy 341 hearings Ensure account maintenance is computed on BK-13 accounts after receiving the BK-13 plan from the court. Flag and process accounts in the system when receiving notification of Chapter 7 BK filing Work on and review all negative share and checking accounts in a timely manner. Review and follow up on loan extensions and workout loan negotiations. Review and obtain all paperwork on Workout Loans before it is submitted to the Consumer Loan Department Correct Payroll problems (i.e., payroll not set up properly, incorrect payroll amount coming in, etc.) Review and make any corrections on members' account, when needed, by working with Loan Servicing department. (Bullseye/Credit Correction) Make sure the automated transfer and payroll errors are corrected when researching reason for delinquency. Communicate with our attorney's office in regard to accounts and strategies to maximize recovery Redeem vehicles from impound, if needed. Approve accounts for ATM cards access and Visa access under special circumstances. Take requests for “Extensions”/” Skip-A-Payments” and process “Data Change,” when and if “Skip-A-Payment” is approved. Take requests for “Check by Phone,” process the checks and write up “Loan Payment Ticket.” Process modifications on Real Estate loans. Recommend charge offs towards month-end. Contributes to a positive work environment and LAFCU's image by maintaining. Process member request for “Pay by Phone. Courteous, respectful and effective interaction, teamwork and communication with employees and members to enhance positive behaviors and employees' satisfaction. Qualification & Opportunities High School diploma or equivalent is required. Ability to operate standard business machines such as computer, printer, fax, copier and telephone devices. Accurate and efficient use of 10 key adding machines and PC. Types 35 wpm. Good oral and written communication skills. Thorough knowledge of credit and collection laws. Ability to multitask and adapt to new technologies while maintaining an open mindset. 3 years collector experience in a financial institution; 1 year experience in real estate loan collection preferred. Friendly and professional. Excellent communication skills; sound judgment, attention to detail and ability to write. Excellent oral and written communication skills; good mathematical skills. Ability to work independently while utilizing analytical skills. Sitting 3-4 hours per day. Approximately 1-2 hours per day for the following activities: standing, walking, bending over, kneeling, crouching. Fine dexterity and utilization of computer keyboards for long periods of time. Use of computers, calculator, telephone, typewriter and credit union reports. Requires repetitive use of hands. The minimum and maximum base salary range for this position is $24.44 to $35.26 in California. Salary Collector I The minimum and maximum base salary range for this position is $24.44 to $35.26 in California. The target starting base hourly rate is between $24.44 to $27.14. This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future. The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise. LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce.

Collector, 11-30 days If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU! Our Promise to YOU: We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay Hours of operation for Collectors: Monday- Friday, 8am-5pm, 1 Saturday a month. Duties/Responsibilities: Contact customers to determine reason for payment delinquency and negotiate payment commitment. Handle accounts with speed and accuracy while maintaining professionalism. Complete phone calls to meet required performance standards and metrics. Confirm and/or negotiate payment arrangements, research any discrepancies. Must maintain strict confidentiality. Willing to work flexible schedules, weekends and holidays, and overtime as necessary to meet business needs. Uses computerized system for tracking, information gathering, and/or troubleshooting. Respond to customer inquiries via telephone and e-mails within established time frame. Responds with accurate information pertinent to the caller's questions using professionalism and integrity. Adhere to all state and federal laws in the handling of accounts Performs other related duties as required. Required Skills/Abilities: Bilingual speaking, reading, and writing proficiency in Spanish/English. Prior experience in financial services or similar industry preferred. Proficient in Microsoft Office Suite or related software. Excellent organizational skills with great attention to detail. Professional phone etiquette. Experience in managing follow ups. Persuasive negotiation skills. Excellent verbal and written communication skills. Ability to keep information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Entry level typing/data entry. Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss. Experienced with dialer phone systems. Education and Experience: At least 1 year of experience in credit and collection work highly preferred. Familiar with basic skip tracing techniques and compliance related to FDCPA requirements. Associate's degree or 2-5 years of customer service experience. Knowledgeable of best practices in the auto finance industry. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Benefits Overview: Full Time Employee Benefits upon completion of 90-day probationary period include: Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities. Flexible Spending Accounts (FSA). The company pays 80% of premiums for medical plans for employees only. Paid time off accrual opportunity & holiday pay. 401k retirement plan (4% employer matching). NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience. EEO Disclaimer Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.