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Collections specialist jobs in District of Columbia - 68 jobs

  • Senior Billing Specialist

    Akin Gump 4.9company rating

    Collections specialist job in Washington, DC

    Schedule: 9:00 AM to 5:30 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Senior Billing Specialist in the Finance department, reporting to the Billing Manager and Billing Supervisor. The role will reside in the Washington, DC office with hybrid work capabilities and will be responsible for preparing monthly pre-bills, maintaining billing filing system, monitoring the e-billing process, and ensuring that special billing arrangements are carried out. The Senior Billing Specialist is expected to perform all responsibilities with a commitment to providing superior service to the firm's clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement. Key responsibilities of this position include: Prepare monthly prebills for distribution to attorneys, including for more complex/difficult client bills. Communicate with attorneys and secretaries to address any billing questions or report requests. Edit, prepare and finalize monthly prebills. Monitor the e-billing process for those clients that are electronically billed to ensure that invoices are successfully submitted. Verify daily new business memo and ensure correct input of information and special billing arrangements for assigned clients. Maintain billing filing system on a monthly basis. Qualifications (Experience, Knowledge, Skills & Abilities): Minimum of two-year degree preferred, with specialization in accounting or finance preferred 3+ years law firm billing experience required Strong proficiency in Microsoft Office applications, including Word and Outlook Proficiency in Microsoft Excel Excellent oral and written communication skills Ability to read, comprehend and follow instructions Ability to work independently and with a team Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners Ability to use critique of work to improve performance Identify issues and problems with assignments Ability to manage multiple priorities and adjust to changing priorities in a professional manner Strong organizational skills Ability to prioritize multiple projects with specific deadlines; strong attention to detail Ability to deal with stress around deadlines Commitment to professional growth and development The anticipated base salary range for this position in Washington, DC is $85,000 to $100,000. The actual salary offered will be based on several factors, including, but not limited to, relevant education, qualifications, years of relevant experience, certifications or other professional licenses held, job-related knowledge and skills, business needs, and the location from which the work will be performed. Additionally, salary or hourly wages may be only part of the total compensation package, which may also include a full range of health and other insurance benefits, financial and/or other benefits (including 401(k) eligibility), a discretionary bonus, and various paid time off benefits. Additional information about benefits and rewards can be found here . Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility #LI-DNI
    $85k-100k yearly 1d ago
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  • Billing Coordinator

    Crowell & Moring 4.9company rating

    Collections specialist job in Washington, DC

    Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Our billing team is growing and we're seeking to add several members to our billing coordinator level positions. Job Summary: The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis. Job Responsibilities Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts. Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges. Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates. Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts. Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested. Participates in special projects as required. Qualifications Requirements: Knowledge, Skills and Abilities: Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use. Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues. Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements. Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment. Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets. Demonstrated ability to prepare analysis of complex issues and information. Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner. Demonstrated ability to communicate clearly and effectively, both orally and in writing Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion. Education The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.
    $71k-107k yearly 12d ago
  • Billing Coordinator

    Ropes & Gray LLP 4.9company rating

    Collections specialist job in Washington, DC

    About Ropes & Gray Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer. Overview The Billing Coordinator is responsible for all aspects of billing for an assigned group of lawyers and clients. The Billing Coordinator is expected to be able to serve as a resource for Billing Responsible Attorneys and their secretaries on all aspects of inventory management. Responsibilities Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while ensuring: Invoices are issued timely and accurately, inclusive of client terms and discounts Best practices are used to create, present and distribute pro formas and client invoices Compliance with firm and outside counsel guidelines is maintained E-invoices are submitted on a timely basis with all necessary supporting documentation Revisions to invoices are addressed and resolved on a timely basis. Manage the unbilled inventory for an assigned group of lawyers: Ensure consistent and regular communication with lawyers regarding aged balances Leverage secretaries and firm management to escalate problem accounts Make recommendations for write-offs of aged or disputed balances where appropriate Respond to information requests from lawyers, clients and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables and unapplied cash Communicate firm policies and guidelines to lawyers and clients as appropriate Support client and partner requests for accrual information Produce and distribute standard unbilled proformas which recap client/matter time and disbursements Analyze short paid invoices and determine the correct course of action to resolve Utilize firm standard reporting tools to respond to requests for information, particularly Excel and BRL dashboards Assist with the application of unidentified cash receipts, ensuring prompt resolution; Assist timekeepers and secretaries with diary entry issues and transfers between matters. Ensure that requests for alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition; Maintain documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection; Provide audit letter assistance to lawyers and secretaries by quickly responding to requests for period-ending balances. Qualifications Bachelor's degree preferred Strong analytical and critical thinking skills A minimum of two years experience in a professional services environment using time and billing software such as 3E, Elite or Aderant Must be a team player with strong interpersonal skills Possess a high degree of confidence and professional maturity and demonstrate excellent oral and written communication skills Superior customer service and a demonstrated ability to work in challenging and dynamic environment Self-directed with a strong work ethic; capable of working independently with limited supervision Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines is required Compensation and Total Rewards Package Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity. Boston: $69,500 - $100,800 Chicago: $69,500 - $100,800 Los Angeles: $69,500 - $100,800 New York: $75,800 - $109,950 San Francisco: $79,100 - $114,700 Washington, DC: $69,500 - $100,800 Working Conditions This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.
    $79.1k-114.7k yearly Auto-Apply 35d ago
  • Senior E-Billing Coordinator

    Latham & Watkins LLP 4.9company rating

    Collections specialist job in Washington, DC

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., Houston, New York, or San Diego office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix) Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas Display the ability to work with LEDES formats And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field A minimum of two (2) years of experience with the 3E Billing system A minimum of two (2) years of experience with E-billing vendors A minimum of five (5) years of experience involving general accounting practices A minimum of four (4) years of experience involving billing processes and practices Knowledge of 3E's E-Invoicing module, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to review your rights under U.S. employment laws. #LI #MidSenior #LI-Hybrid Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
    $85k-100k yearly Auto-Apply 60d+ ago
  • Sr. Billing Specialist - 1778412

    AMS Staffing, Inc. 4.3company rating

    Collections specialist job in Washington, DC

    ***LEGAL BILLING (Aderant/Elite-3E EXPERIENCE REQUIRED*** #LI-PN1 will allow for a hybrid work schedule with approximately 15 / 16 days WFH. Our client is looking for five (5) Senior Client Billing Specialist roles based out of Washington, DC 20001. This is a full-time role with a salary range of $90K - $103K with AWESOME benefits. Job Title: Sr. Billing Specialist Position(s): 5 Location: Washington, DC 20006 Salary: $90K - $103K with AWESOME benefits Term: Full-time 3rd Party C2C/Transfer: No Referral Fee: $500 - refer qualified colleagues, friends, or family. Please reply with an updated resume in Microsoft Word format JOB DESCRIPTION The Senior Billing Specialist will prepare bills in accordance with client guidelines and partner instructions. They will review time and disbursement records and address compliance issues, collaborate with attorneys, clients and colleagues, and address requests and special projects. Responsibilities: Monitor unbilled inventory for assigned clients and ensure invoices are prepared and finalized promptly. Generate billing reports and analysis. Review client guidelines and rate arrangements and ensure invoices are compliant. Prepare monthly and transactional bills and reports for billing attorney review, incorporate edits and revisions, prepare final invoices, obtain approving signature, post bills and maintain billing files. Process transfers, write-offs and adjustments. Work closely with partners, legal and support staff to resolve any issues in a timely manner and ensure bills are accurate and complete. Work with E-Billing Specialists to ensure successful transmission of invoices. Accurately, timely and comprehensively report to management on status of assigned objectives and responsibilities. Assist with special projects as needed. Requirements: Bachelor's Degree or 7 + years at a large law firm with relevant billing experience. Minimum of 5 years of legal billing experience; Aderant experience preferred. Proficiency in Excel. Organized and attentive to details. Ability to work effectively both independently and within a team environment. Ability to adapt to changing priorities and work demands. Willing to work overtime as needed to meet deadlines and manage workload. Proficient in communicating effectively with attorneys, administrative assistants and clients. Maintain strict confidentiality of all clients, matters and timekeeper information. Must have a desire and dedication to work Schedule: Hybrid Schedule: Approximately 6 days per month in office. #legal #theamsway #LI-PN1
    $90k-103k yearly 25d ago
  • Billing Coordinator

    Vinson and Elkins 4.9company rating

    Collections specialist job in Washington, DC

    Education\: High School diploma required; college degree preferred, including courses in Accounting and/or Finance. Experience\: Two year's billing experience, preferably in a law firm or other large professional services organization. Special Knowledge\: Aderant experience, or comparable accounting software; MS Office, including Word and Excel; 10-key calculator. Technical Skills\: Competent on the keyboard. Proficient in using Microsoft Office Outlook and Word, with working knowledge of Excel Attributes\: Resolve problems in a timely manner; Gather and analyze information skillfully. Provide excellent customer service and able to plan and prioritize work effectively. Detail-oriented with strong organizational skills, and the ability to adapt well to change. Other Qualifications\: Able to maintain confidential information. Overview Responsible for coordinating all aspects of billing for assigned attorneys and clients; including interfacing with attorneys; reviewing, editing and processing prebills; monitoring pricing and rates; preparing final invoices; maintaining records on client requests; providing reports; and assisting with collection of accounts. Duties and Responsibilities • Primary o Reviews, edits, and processes prebills; prepares final invoices for transmittal to clients. o Reviews and monitors rates and pricing. o Reviews and updates daily, monthly, and quarterly reports; performs reconciliations and adjustments. o Processes reminder statements and assists with collections; responds to client inquiries. o Maintains bill profiles on client billing requirements, maintains filing systems according to firm policies and procedures. o Maintains and disseminates information on special client time reporting and billing requirements; assists assigned attorneys with miscellaneous billing and collection matters. • Secondary o Performs other duties as assigned. Working Conditions • Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others. • Occasional overtime may be required. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The firm reserves the right to revise or modify this job description at any time.
    $58k-66k yearly est. Auto-Apply 60d+ ago
  • Patient Flow Supervisor CPT

    Medstar Research Institute

    Collections specialist job in Washington, DC

    About the Job Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures. Primary Duties and Responsibilities * Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives. * Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff. * Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment. * Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary. * Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity. * Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director. * Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage. * Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed. * Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives. * Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement. * Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys. * Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff. * Performs other duties as assigned. Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job-related experience required Knowledge Skills and Abilities * Some proficiency in basic computer applications including Word Excel and Powerpoint This position has a hiring range of USD $49,192.00 - USD $87,422.00 /Yr. General Summary of Position Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures. Primary Duties and Responsibilities * Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives. * Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff. * Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment. * Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary. * Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity. * Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director. * Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage. * Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed. * Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives. * Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement. * Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys. * Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff. * Performs other duties as assigned. Minimal Qualifications Education * High School Diploma or GED required Experience * Less than 1 year of progressively more responsible job-related experience required Knowledge Skills and Abilities * Some proficiency in basic computer applications including Word Excel and Powerpoint
    $49.2k-87.4k yearly 51d ago
  • Billing Analyst

    Consultative Search Group

    Collections specialist job in Washington, DC

    Job Description A large global law firm seeks a Legal Billing Compliance Analyst to join their team. This position is responsible for the review of Outside Counsel Guidelines to ensure that billing is compliant with the expectations of their clients. This will include invoice review, timekeeping training for attorneys and staff, assist in preparation of budgets, and overall analysis of client economics. Excellent communication skills are required to effectively manage all billing matters with partners, clients, and staff as this position will provide recommendations and advice. The Legal Billing Analyst should have knowledge of legal terms and processes in order to effectively manage the client billing. Responsibilities: Reviews Outside Counsel Guidelines and prepares a summary that is distributed to all timekeepers working for the client. Trains timekeepers to adhere to the guidelines, which includes a review of proper narrative etiquette, expense allowances, and proper task and activity code usage. Customizes and coordinates best practice procedures to ensure a smooth billing process for the partners and clients. Prepares reports and analyses as requested. Reviews inventory regularly to abide by billing deadlines to minimize the billing and collections cycle. Acts as liaison between clients, partners and assistants when issues arise that require follow-up to address client's needs and provide resolution. Coordinates the efforts of internal staff, vendor staff and client's designated personnel. Performs other duties and responsibilities as assigned. Qualifications: Bachelor's degree is preferred. Accounting or Business major highly desirable. Must have 3 -5 years of law firm e-billing experience. Proficient with various e-billing protocols, vendors and the e-Billing Hub. Prior experience with third party e-billing software is preferred. Must be familiar with best practices for billing/collection in the legal industry. Must have the ability to effectively communicate with all levels of personnel, have excellent attention to detail and the ability to work well under pressure. Outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize. Many of our job openings can be viewed at **********************************************
    $64k-101k yearly est. 19d ago
  • Open Source Collection Specialist

    Helios Defense Solutions LLC

    Collections specialist job in Washington, DC

    Job DescriptionDescription: HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C. The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners. Key Responsibilities include but are not limited to: Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas. PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest. Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence. Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards. Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations. Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics. Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence. Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness. Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data. This is position is contingent on contract award. Veterans receive hiring preference. Requirements: The following are the minimum requirements for this position: Possess a current, active TOP SECRET Clearance Must be a U.S. Citizen Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership Experience with Intelligence Community (IC) is desired Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations. Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process. Experience working with Microsoft Office suite and IC data systems.
    $38k-54k yearly est. 21d ago
  • Discovery & Collection Specialist - Junior Job#485

    Allen Integrated Solutions

    Collections specialist job in Washington, DC

    Job Description Discovery & Collection Specialist - Junior (1-3 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus
    $38k-54k yearly est. 3d ago
  • Open Source Collection Specialist

    Assertive Professionals

    Collections specialist job in Washington, DC

    Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC. This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25. This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance! Responsibilities Include: The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed. The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes. Required Experience and Qualifications: Active TS/SCI Degree from an accredited institution With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience Desired Experience and Qualifications: Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration. Six (6) years of prior experience performing Open Source Collection for tactical/operational support. Intelligence Community (IC) experience National Security Customer-specific intelligence analysis experience Experience working with the National Security Customer's data sources Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise Knowledge of the overall organization's intelligence research, analysis, and production process. Knowledge of multiple open source areas, including surface, deep, and dark web. Knowledge of multiple collection techniques or approaches. Knowledge of developing a collection plan and dissemination practices. Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems. *Click here to read more about how we protect your information
    $38k-54k yearly est. 60d+ ago
  • Open-Source Collection Specialist

    Walsingham Group, Inc. 3.8company rating

    Collections specialist job in Washington, DC

    Who we are: Walsingham partners with the government to provide the highest-quality, most responsive support possible for our warfighters in peaceful and hostile environments across the globe. We provide comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support. With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities. : Open-Source Collection Specialist (This position is contingent upon contract award.) Job Type: Full time and On-site Position Summary: WGI is seeking an Open-Source Collection Specialists (OSINT Analysts) to support the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A), specifically the Open-Source Intelligence Division (OSID) and Intelligence Watch and Coordination Center (IWCC). The OSINT Specialist provides 24/7/365 open-source collection, analysis, and dissemination of publicly available information (PAI) in support of national homeland security missions. This role identifies, collects, and aggregates information from the surface, deep, and dark web to address DHS information requirements and emergent threats. Roles and Responsibilities include but are not limited to : Conduct open-source collection to support tactical and operational intelligence requirements. Identify, collect, and analyze OSINT, social media, gray literature, and other publicly available information using Government-approved tools. Produce daily, weekly, and monthly intelligence summaries and reports as directed or in response to RFIs. Develop and maintain analytical procedures to meet evolving mission requirements and ensure operational effectiveness. Support DHS I&A Watch operations by providing real-time collection on emergent threats, breaking events, and crisis situations. Maintain situational awareness and conduct information exchanges with DHS I&A, the Intelligence Community (IC), and Federal, State, Local, Tribal, Territorial, and Private (FSLTTP) partners. Identify new sources of publicly available information across the surface, deep, and dark web. Support the development of OSINT targeting and exploitation techniques, tools, and tradecraft. Assist with developing OSINT collection plans and disseminating information products. Support DHS exercises by providing analytical input and participating in scenario development and execution. Provide foreign language translation support using approved online resources as needed. Follow DHS-approved procedures for transmitting, sharing, and safeguarding sensitive or classified information. Minimum Qualifications: Active TS/SCI and DHS Suitability determination. Bachelor's degree or higher in International Studies, Intelligence, Homeland Security, Criminal Justice, or a related field from an accredited institution. Minimum of six (6) years of experience performing Open-Source Collection in support of tactical and operational intelligence missions. Understanding of DHS I&A authorities, component missions, and intelligence processes. Knowledge of open-source domains, including surface, deep, and dark web. Knowledge of multiple collection techniques, planning, and dissemination practices Desired Qualifications: Experience supporting DHS I&A or Intelligence Community watch and warning operations. Familiarity with Homeland Security Priority Framework (HIPF) alignment. Experience developing OSINT methodologies, policy, and tradecraft. Demonstrated ability to brief senior leadership and write for executive audiences. Experience mentoring or leading small analytic teams. Additional Information: This job description is intended to outline the primary duties and responsibilities of the Open-Source Collection Specialist's role. It is not designed to be a comprehensive listing of all tasks or responsibilities that may be required. Duties, responsibilities, and activities may change at any time with or without notice. EEO statement: Walsingham Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $38k-51k yearly est. Auto-Apply 44d ago
  • AR Billing Specialist

    R & R Mechanical 4.3company rating

    Collections specialist job in Washington, DC

    About Us We are a full-service mechanical contractor specializing in mechanical, HVAC, and plumbing construction for commercial clients. We focus on design-build/design-assist projects as well as tenant fit-outs, and also have experience on base and new building construction, school construction, and specialty piping projects. Job Summary Established in 1987, R&R Mechanical is full service mechanical contractor that specializes in HVAC and plumbing construction, self-performing the piping work with journeymen from Steamfitter's Local 602 and Plumber's Local 5 unions. R&R Mechanical has also selectively performed base and new building construction, School Construction, and specialty piping projects. R&R Mechanical, a leading mechanical contractor in the DC area, is seeking a detail-oriented and organized AR Billing Specialist to join our team. This role is critical in ensuring accurate and timely billing processes, maintaining financial records, and supporting the overall efficiency of our accounting operations. Essential Duties & Responsibilities Take ownership of assigned accounts to ensure timely receipt of payments, resolve disputes, and collaborate with internal teams for quick resolutions. Conduct productive collection calls with actionable outcomes, prioritize accounts to reduce aging balances, and maintain detailed notes in the ERP system. Set up new projects per contract billing instructions, verify billing details with internal teams, and ensure compliance with contracts and company policies. Prepare and issue accurate invoices based on project contracts, reconcile billing discrepancies, and promptly address client inquiries. Monitor accounts receivable aging reports, proactively contact customers to prevent significant aging, and escalate issues to management as needed. Assist with month-end closing processes, including generating AR reports, reconciling accounts, and supporting financial reporting and audits. Process payments (ACH, checks, credit cards), apply credits, and manage delinquent accounts while maintaining professional communication with customers. Resolve discrepancies by collaborating with internal and external teams, investigating historical data, and correcting issues like misapplied payments or incorrect billings. Support management with settlement offers, payment plans, and escalations, while providing insights to improve cash flow and financial performance. Deliver exceptional customer service, track follow-up commitments, and provide feedback to optimize and streamline collection processes. Contribute to special projects, assist with administrative tasks, and align AR operations with project timelines and organizational goals. If you are a motivated professional with a passion for accuracy and efficiency in billing, we encourage you to apply and become a valued member of the R&R Mechanical team. Qualifications High school diploma or equivalent . 2+ years of experience in AR billing, preferably in the construction or mechanical contracting industry. Proficiency in Microsoft Office Suite . Experience with COINS ERP+, Procore, and Textura a plus, Strong attention to detail and accuracy in data entry and financial reporting. Building positive working relationships with multiple levels of employees and management is . Excellent communication and interpersonal skills for client and team interactions. Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment. #LI-Onsite #LI-RR Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Compensation Range: $50,000 - $60,000 per year Other Compensation: Annual bonus eligible Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.
    $50k-60k yearly Auto-Apply 23d ago
  • Collections Analyst

    Meltwater 4.3company rating

    Collections specialist job in Washington, DC

    Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner. What You'll Do: Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise Ensure efficient cash reconciliations and reporting Meet and exceed collections goals with both individual and team targets Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience. What You'll Bring Excellent communication skills, verbal and written Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone Proficient with Excel Analytical Skills Ability to work with a large and diverse team What We Offer: Enjoy flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $52k-67.1k yearly Auto-Apply 60d+ ago
  • AR (Accounts Receivable) Revenue Specialist

    Washington International School 4.3company rating

    Collections specialist job in Washington, DC

    Administration/AR Revenue Specialist Job Summary Reporting to the Controller, the AR Revenue Specialist will be responsible for processing account tuition billing and the associated application of receipts across multiple collection platforms. Responsibilities include invoicing, revenue recognition, ensuring accurate and timing billing and application, maintaining documentation, reconciling data and performing collection outreach on delinquent accounts. This team member must be highly detailed, ensuring adherence to WIS' client commitments, responsibilities and to safeguard revenue, with the ability to adapt to changing priorities and timelines, and collaborate and communicate clearly and effectively across various WIS departments, families, and other third-party stakeholders with courtesy and with a sense of urgency. Salary Range = $65,000 - $80,000 Attachment(s): AR Revenue Specialist JD
    $65k-80k yearly 60d+ ago
  • Senior Collections Representative

    Cnhs 3.9company rating

    Collections specialist job in Washington, DC

    Senior Collections Representative - (250003C5) Description The person in this position will be responsible to monitor and research cases that are in-house and on the discharged not final billed report to mitigate any potential denials and ensure that claims are clean before billing. Individual will work closely with Clinical Resource Management (CRM) to ensure cases reflect the correct clinical level of care and ensure clinical information is received by the insurance carrier for timely level of care authorizationsby the payers. Monitor and report payer authorization delays and stall tactics as they occur . Follow-up with all insurance carriers to facilitate timely and correct reimbursement for high balance cases. Investigate and report reasons for non-payment and delays. Perform root cause analysis of the various trends identified. Write appeals to recover denied and underpaid claims. Support payer escalation process by being able to ensure high balance casesare prepared for outsourcing to attorney . Gather documentation and summarize issues for attorney . Qualifications Minimum EducationHigh School Diploma or GED (Required) Minimum Work Experience5 years Related patient accounting experience required especially related to denial mitigation, root cause analysis and LOC reconciliation. (Required) Functional AccountabilitiesPre-Billing Review inpatient cases before billing to ensure that leveling, authorization, eligibility and any other function to ensure a clean claim is released for billing. Continuously monitor the pending report with CRM to ensure issues are resolved in a timely manner. Maintain OP DNFB to include updating DX codes from PPM. Analyze and Report Conduct root cause analysis of issues reducing reimbursement & slowing payment cycle; identify key issues and assist in tracking, trending and reporting; identify and clearly communicate deficiencies and resolutions of issues impacting reimbursement; respond in a timely fashion to any deviation from established and required processes and standards. Conduct analysis on a wide variety of issues related to billing, collections and denial processes; make process improvement recommendations based on findings; interact at all levels of CNMC to include senior management. Assist in development of solutions, training & education to resolve issues and share data with staff and management. Continuously work to improve the design and performance of the established reporting and tracking systems. Appeal Ensure all high dollar denials & underpayments are appealed & followed up timely; ensure maximum recovery of reduced reimbursement. Manage large volumes of denials, denial amounts and various appeal deadlines to prioritize workload and maximize reimbursement. Process individual denials and ensure written appeals are clear, concise and within timely appeal limits. Collection Support Check for payment posting and receive list of unpaid claims from system; proactively follow-up on submitted claims to determine payment status through telephone or web contact in a timely manner; collect information from carriers about what specific documentation is needed to pay claim. Contact internal departments (Health Information Management, Clinic Operations) for information and documentation to carrier to facilitate claim payment; provide documentation via fax, phone or mail to payer, e. g. , operative reports. Track appeals of denied claims to determine status and work with carrier for payment; resubmit claim if payer does not have record of claim. Prioritize work to facilitate payment of higher account balances. May follow-up with parent, if insurance has paid parent to receive reimbursement. May recommend adjustments and write-offs to bill within identified parameters; refer to manager as appropriate. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/CommunicationDemonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial ResponsibilityUse resources efficiently Search for less costly ways of doing things SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: Remote Work Location 111 Michigan Avenue NW Washington 20010Job: Accounting & FinanceOrganization: FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 40 hours per week Job Posting: Jan 13, 2026, 4:12:38 PMFull-Time Salary Range: 39832 - 66393. 6
    $51k-59k yearly est. Auto-Apply 6h ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Washington, DC

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 36d ago
  • Accounts Receivable Specialist

    Colonial Parking 4.2company rating

    Collections specialist job in Washington, DC

    Accounts Receivable Specialist will perform a variety of Accounts Receivable functions to ensure timely and accurate posting and collection of financial revenue transactions. Duties include processing and reconciling cash receipts, identifying opportunities for process improvement, assisting with collections, and interfacing with internal and external customers to resolve customers' accounts/billings inquiries and or /issues. Essential Duties and Responsibilities Research, analyze, and proactively resolve customer account issues in coordination with Customer Care Department. Ability to identify, analyze, and resolve account issues and concerns related to past due balances, billing corrections, and other account discrepancies. Monitor accounts receivables, maintain proper A/R controls, and document all collection efforts. Prepare and actively communicate A/R performance reports, account analysis, and collection related activities. Provide invoices and other documentation to customers upon request. Responds to customer/account requests in a timely manner. Assist with related special projects, as required. Performs other related duties as assigned. Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties. Non-Essential Duties and Responsibilities Other special projects as assigned by Manager. Minimum Job Qualifications High school diploma required; Associate's degree or equivalent from two-year college or technical school preferred. 1-3 years accounts receivable and general accounting experience. Prior Accounts Receivable/Collections skills required in order to create, maintain and enhance revenue cycle is a plus. Strong knowledge of Excel, Word and general accounting principals. Qualifications Desired Self-motivated, with the ability to prioritize work and manage time. Excellent telephone and communications skills. Exceptional written, verbal and presentation skills. Ability to work cross-departmentally. Ability to identify and resolves problems. Ability to lead a project using own initiative and working as part of a team. Performance Standards This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company stated expectations and agreed upon job related performance goals for the upcoming year. Physical Demands and Working Conditions The physical demands of this position and the work environment characteristics described below are representative of those that must be met, with or without reasonable accommodations, by an employee to perform the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential job functions. Physical Demands: As part of performing the duties associated with this position, the employee will be required for a period of time to stand, walk, sit, handle tools or controls, reach with hands or arms, talk and hear. Internal Contacts Primary internal contact is with the Accounting team and Customer Service team. External Contacts External contact is with the customers, clients, and governmental agencies. Additional contacts as deemed necessary.
    $44k-56k yearly est. Auto-Apply 48d ago
  • E-Billing Coordinator

    Latham & Watkins LLP 4.9company rating

    Collections specialist job in Washington, DC

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats Possess knowledge of basic accounting principles And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field Knowledge of 3E's E-Invoicing module, preferably A minimum of one (1) year of experience with the 3E Billing system A minimum of one (1) year of related experience involving billing processes and practices, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Please click here to review your rights under U.S. employment laws. #LI #Associate #LI-Hybrid Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
    $75k-90k yearly Auto-Apply 60d+ ago
  • Discovery & Collection Specialist - Mid Level Job#651

    Allen Integrated Solutions

    Collections specialist job in Washington, DC

    Job Description Discovery & Collection Specialist - Mid Level (At Least 3 Years experience) TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one Required Qualifications: Russian language skills At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.) Course work or 2 years work experience with web browsing tools and advanced searching techniques 3 years' experience with Microsoft Office tools Experience directly engaging with partners and customers Experience conducting safe searches (OPSEC) 2/2 DLPT in desired language or equivalent (ILR or ALTA) TS/SCI Clearance with an existing CI Polygraph or ability to pass one Preferred: Experience balancing multiple priorities with differing due dates Experience with coding or building web scraping/crawlers/media veracity tools Knowledge of geospatial technologies Knowledge of DoD/IC databases and services Knowledge of Common Open Source databases and services Familiarity with social media Familiarity with production tracking software
    $38k-54k yearly est. 8d ago

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