Collections specialist jobs in East Rancho Dominguez, CA - 461 jobs
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Collections Specialist
Group Billing Coordinator
Collector
Collections, Customer Service
Account Representative
Senior Billing Analyst
Patient Account Representative
Elevait Solutions
Collections specialist job in Laguna Hills, CA
Job Title: Patient Account Representative
Duration: 3 months with possible extension
Duties/Skills:
Top 3 Keywords:
1- Radiation Oncology/Radiology Therapeutic Billing & Scheduling
2- Insurance Authorization & Pre-Certification
3- EPIC Electronic Medical Record (EMR)
Top Required Skills:
Patient Registration, Scheduling & Billing Insurance
Verification & Authorizations
EPIC EMR & Medical Records Management
Must-Have Skills:
Experience in patient registration, scheduling, billing, and authorizations
\Knowledge of insurance eligibility, pre-certification, and reimbursement processes
Proficiency with EPIC or electronic medical record systems
Strong understanding of medical terminology, preferably Radiation Oncology
Strong data entry and computer skills (Windows-based systems)
Ability to prioritize, multitask, and problem-solve non-routine issues
Strong customer service and patient interaction skills
Nice-to-Have Skills:
Experience in Radiology Therapeutic or Radiation Oncology departments
Experience training or on-boarding new staff
Experience developing or updating procedural manuals
Familiarity with regulatory documentation standards
Key Responsibilities and Duties:
Perform end-to-end patient account processing including registration, scheduling, billing, authorizations, and treatment planning
Verify insurance eligibility, benefits, and obtain required authorizations to secure patient accounts
Maintain accurate and timely patient records in EPIC and other medical record systems
Provide administrative support including file management, report distribution, and system utilization
Interact with patients to ensure understanding and deliver a positive service experience
Monitor work queues, prioritize tasks, and resolve non-routine billing or scheduling issues
Requirements:
Minimum 1 year of experience in Radiology Therapeutic or Radiation Oncology with scheduling, registration, authorization, and billing
High School Diploma or GED Knowledge of insurance authorization and pre-certification processes
Proficiency in medical terminology and computer-based systems
Ability to work on time, follow policies, and interact positively with patients and staff
$41k-62k yearly est. 5d ago
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Patient Account Representative
Insight Global
Collections specialist job in Los Angeles, CA
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
REQUIRED SKILLS AND EXPERIENCE
HS Diploma
2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)
Proficient with scheduling appointments through an EHR software
2+ years experience scheduling patient appointments for multiple physicians in one practice
40+ WPM typing speed
Experience handling multiple phone lines
NICE TO HAVE SKILLS AND EXPERIENCE
Proficient in EPIC
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology
Benefits and Compensation
$24/hour
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$24 hourly 5d ago
Billing Coordinator
JBA International 4.1
Collections specialist job in Los Angeles, CA
A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements.
Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful
Strong skills in electronic billing across a wide variety of client e-billing systems.
Extensive knowledge of Aderant Expert legal billing solutions.
Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.).
Required:
2+ years of previous experience in legal billing environment
Fully vaccination from Covid 19
Preferred:
Bachelor's degree
Excellent benefits available!! Apply today!!
$42k-62k yearly est. 60d+ ago
Billing Coordinator
HERS Advisors
Collections specialist job in Los Angeles, CA
Job Description
HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 2 days in office)!
Requirements for Billing Coordinator:
Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred.
A minimum of three years of billing experience in a law firm required.
Experience with Aderant legal billing software is required.
Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures.
Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook).
Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************
$80k-100k yearly Easy Apply 19d ago
E-Billing Coordinator
Direct Counsel
Collections specialist job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $30 - $32/ hr. (DOE)
Qualifications
Bilingual is highly preferred (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
$30-32 hourly 1d ago
Billing Coordinator
California Msk Mso
Collections specialist job in Glendale, CA
Full Time
California MSK MSO
Entry Level
Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients.
Position Summary:
The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing.
Minimum Education:
• Employee will have a minimum of a high school diploma
Skills and Qualifications:
• 1+ years experience billing, A/R, collections preferred.
• Knowledge of medical terminology, physician dictation, and operative reports
• General knowledge of CPT, ICD-9/10
• Accurate knowledge of insurance billing and stay current with industry changes
• Accuracy in data entry/input
• Experience/knowledge of insurers
• Good time management
• Excellent communications: verbal, non-verbal, written
• Good interpersonal skills
• Ability to multi-task and attention to detail
• Ability to problem solve for good outcomes
• Strong computer skills including:
o Microsoft Office
o EMR/HER/PACS
o Practice management/Appointment schedules
o Scanning
o Printing
• Familiarity with medical legal needs within a medical office
• Good understanding of anatomical terms and orthopedic injuries
• Belief that their efforts are an important piece to the patient experience.
Reports to:
• Directly to the Revenue Cycle Manager
• Partners and Medical Professionals have indirect oversight as well
Job Responsibilities: Duties will consist of, but not be limited to:
• Show to work on time with a clean and presentable appearance.
• Load demographics and patient registration information in system.
• Verify insurance benefits and eligibility
• Generate claims based on progress notes and op reports and submit to payers.
• Work on clearinghouse and insurance rejection claims.
• Assist with insurance A/R collections, when needed.
• Work with other staff members in a collaborative manner
• Assist with the answering of phones, taking messages, when needed.
• Maintaining a clean environment including shared cleaning duties.
• Maintain HIPPA Compliance
• Attending and participating in meetings as requested
• Other duties as assigned
Work Environment:
• Work area is temperate
• Well lit
• Moderate noise level including voices, printers, and ringing phones
• Use of headset
• Walking surfaces are low nap carpet, tile, and manufactured flooring
Physical Requirements:
• Primarily working in a sitting position
• Up to 90% on the computer
• Lifting requirement is normally less than 20 lbs
• Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively
• Moderate phone use. Headsets made available.
I have had the opportunity to review and agree to the Job Description above.
$41k-59k yearly est. Auto-Apply 60d+ ago
Billing Coordinator (Law Firm Experience)
Sourcepro Search
Collections specialist job in Los Angeles, CA
SourcePro Search has a fantastic opportunity for an experienced Billing Coordinator for our top rated law firm client in their Los Angeles office. The ideal candidate will perform, provide training for and support standard billing and client accounting processes including processing proformas and client invoices, support related inquiries and reporting as needed.
What You'll Do:
• Receive and process billing for attorneys in multiple practice groups including editing time narratives.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Assist attorneys and assistants in understanding billing processes, policies and procedures.
• Assist Accounts Receivable and Collections staff to resolve or prevent billing errors.
• Work closely with the billing team to report on daily activities to resolve issues before they impact billing results.
• Other duties as assigned.
What You'll Bring:
• 5+ years Law Firm billing experience.
• Significant Elite or Aderant experience.
• Ability to analyze, assess possible problems, prioritize concerns and make decisions.
• Ability to perform well under pressure.
• Must be able to adapt schedule to changing environment.
• Strong work ethic, flexible, dependable, and positive attitude.
• Must be able to maintain high level of confidentiality.
• Ability to communicate effectively, orally and in writing.
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize.
• Proficient in Microsoft Word and Outlook.
$41k-59k yearly est. 60d+ ago
Billing Coordinator
Consultative Search Group
Collections specialist job in Los Angeles, CA
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
$41k-59k yearly est. 39d ago
Collections/Shared Services
Environmental Remedies LLC
Collections specialist job in Santa Fe Springs, CA
Job DescriptionDescription:
Environmental Remedies is a growing asbestos abatement firm servicing San Diego County, Riverside County, and the San Francisco Bay areas. The firm is looking to fill a full-time Office Administrator/CollectionsSpecialist position. This position requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
Duties & Responsibilities:
Contact individuals and businesses to collect outstanding debts
Generate and send monthly statements for contractor accounts
Communicates with project managers and logistics personnel to expedite invoicing and collection efforts
Process and issue invoices and completion letters
Negotiate payment arrangements and settlements with debtors
Maintain accurate and up-to-date records of all collection activities; prepare collection status reports twice a month for management
Follow company policies and procedures regarding debt collection
Provide excellent customer service while handling sensitive financial matters
Understand financial concepts such as debits, credits, and accounts payable
Monitor and collect accounts receivable payments
Ensures operation of office equipment by calling for repairs and maintaining needed equipment inventories
Assists clients, vendors, and visitors with general questions such as whom to contact, office hours, office locations and directions, and any other routine information requested.
Writes/prints manifests and assembles required project documentation in accordance with company procedures; assists Project Coordinators with creating and processing job files.
Researches and provides relevant project related information to project managers, customers, accounting team, and management, as needed
Orders and maintains necessary levels of office supplies
Answer general office calls and distribute to the appropriate personnel
Assist with all compliance upkeep and filing
Contributes to team effort by accomplishing related tasks as needed
Requirements:
Qualifications and Experience:The requirements listed below are representative of the knowledge, skill, and/or ability required:
2+ years experience as receptionist/administrative assistant in an office environment required
2+ years of collections experience
Availability to work 40-45 hours/week
Quickbooks experience preferred
Salesforce experience preferred
Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, team members, and other business contacts, required
Ability to operate standard office equipment such as fax machine, copiers, scanners, phones and computer
Demonstrated proficiency MS Office products required
Demonstrated ability to communicate in writing and have excellent grammar; spelling and proofreading skills, required
Ability to pay close attention to detail and be highly organized and accurate, and use good judgment, required
Demonstrated to maintain regular attendance and punctuality, and maintain a professional appearance, required
Must possess a friendly, polite and professional demeanor at all times
Bilingual in Spanish is a plus, but not required
Education:
High school graduate or GED equivalent required; advanced education preferred
$32k-40k yearly est. 7d ago
Insurance Customer Service
Monica Salmon Farmers Insurance
Collections specialist job in Los Alamitos, CA
Job Description
Join a team that cares about our customers and you! Monica Salmon Farmers Insurance in Los Alamitos, California, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Appreciation lunches
Weekly Team meetings
Home/Work Life balance
Monthly Commission opportunities
Paid holidays
Business casual attire
Responsibilities
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Answer incoming phone calls on the first ring.
Maintain knowledge of new products and services.
Be outstanding at relationship building.
Develop and maintain client relationships.
Requirements
A Property & Casualty insurance license is preferred Must obtain within 60 days of hire. Licensing assistance available.
Possess an upbeat, positive and enthusiastic attitude.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with others
$32k-40k yearly est. 30d ago
Customer Service at Elegant Textiles Inc
Michael Neman
Collections specialist job in Los Angeles, CA
Job Description
Elegant Textiles Inc in Los Angeles, CA is looking for one customer service to join team. Our ideal candidate is self-driven, motivated, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to reading your application.
$32k-40k yearly est. 8d ago
Early Stage Collections Specialist, II
Carrington Mortgage 4.5
Collections specialist job in Orange, CA
Come join our amazing team and work a hybrid schedule!
The Early Stage CollectionsSpecialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus.
What You'll Do:
Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers.
Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
Counsels borrowers on their options through education of alternative solutions.
Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls.
Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.
Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures.
May function as the single point of contact for a borrower.
May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments.
Assist with loan servicing website payments, denied access, password resets.
Respond to escrow, loss draft and closing document inquiries.
Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities.
Perform other duties as assigned.
What You'll Need:
Knowledgeable of investor hierarchies for loss mitigation options.
Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act.
Knowledge of relevant and industry-specific computer software packages.
Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy).
Ability to understand basic collection issues and to collaborate and explore alternative solutions.
Ability to apply state, federal and company requirements and make proper decisions.
Ability to organize thoughts and ideas into understandable terminology.
Negotiation skills that allow the Early Stage CollectionsSpecialist to control the call and come to a proper resolution for both the company and the borrower.
High school diploma or equivalent work experience.
One (1) year collections experience in a customer service/call center environment and /or loan servicing experience.
A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ***************************
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
*******************************
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
$22.5 hourly Auto-Apply 42d ago
Captain - Customer Service
Daveandbusters
Collections specialist job in Orange, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 6d ago
Collector
l a Federal Credit Union 4.0
Collections specialist job in Glendale, CA
LAFCU's Collector I , under general supervision, collects delinquent accounts as assigned in a timely and effective manner. Their duties include, but not limited to, documents all communications and transactions of a material nature with members while maintaining a loss mitigation mindset ranging from collection efforts to legal liability. Performs all functions/duties of Collector in a timely and professional manner, asks manager for assistance when needed, and cross trains in other areas of Special Services as requested. Works closely with Loan Servicing to ensure occasional member disputes and proactive updates are handled timely while also ensuring precise responsiveness to inquiries from Loan Servicing on title release and credit reporting. This position is a full-time, non-exempt position and reports to the Collections Manager in the Special Services/Risk Management Department .
Essential Functions & Responsibilities:
Collect delinquent accounts assigned by the Department Manager in a timely and effective manner in Temenos collection queues
Document all communications and transactions of a material nature with members while maintaining a loss mitigation mindset ranging from collection efforts to legal liability.
Perform all functions/duties of Collector in a timely and professional manner, ask a manager for assistance when needed, and cross-train in other areas, as requested.
Be knowledgeable about all loan, share, auto purchase, insurance and other services offered by the Credit Union and its subsidiary, City of Los Angeles Insurance Services (C.O.L.A.), and to market these services effectively to the members.
Reconcile assigned general ledger accounts on a monthly basis.
Be knowledgeable about procedures of filing small claims cases with the court and be a liaison with legal counsel on accounts approved by management for legal action.
Be knowledgeable about the procedures of recommending repossession of vehicles and when to initiate foreclosure proceedings on delinquent real estate loans. Be direct liason on accounts within your repossession queues and the repo agency. Skip tracing and vehicle recovery skills a must.
Appear occasionally in court for legal cases and bankruptcy 341 hearings
Ensure account maintenance is computed on BK-13 accounts after receiving the BK-13 plan from the court.
Flag and process accounts in the system when receiving notification of Chapter 7 BK filing
Work on and review all negative share and checking accounts in a timely manner.
Review and follow up on loan extensions and workout loan negotiations.
Review and obtain all paperwork on Workout Loans before it is submitted to the Consumer Loan Department
Correct Payroll problems (i.e., payroll not set up properly, incorrect payroll amount coming in, etc.)
Review and make any corrections on members' account, when needed, by working with Loan Servicing department. (Bullseye/Credit Correction)
Make sure the automated transfer and payroll errors are corrected when researching reason for delinquency.
Communicate with our attorney's office in regard to accounts and strategies to maximize recovery
Redeem vehicles from impound, if needed.
Approve accounts for ATM cards access and Visa access under special circumstances.
Take requests for “Extensions”/” Skip-A-Payments” and process “Data Change,” when and if “Skip-A-Payment” is approved.
Take requests for “Check by Phone,” process the checks and write up “Loan Payment Ticket.”
Process modifications on Real Estate loans.
Recommend charge offs towards month-end.
Contributes to a positive work environment and LAFCU's image by maintaining.
Process member request for “Pay by Phone.
Courteous, respectful and effective interaction, teamwork and communication with employees and members to enhance positive behaviors and employees' satisfaction.
Qualification & Opportunities
High School diploma or equivalent is required. Ability to operate standard business machines such as computer, printer, fax, copier and telephone devices. Accurate and efficient use of 10 key adding machines and PC. Types 35 wpm. Good oral and written communication skills. Thorough knowledge of credit and collection laws. Ability to multitask and adapt to new technologies while maintaining an open mindset.
3 years collector experience in a financial institution; 1 year experience in real estate loan collection preferred.
Friendly and professional. Excellent communication skills; sound judgment, attention to detail and ability to write. Excellent oral and written communication skills; good mathematical skills. Ability to work independently while utilizing analytical skills.
Sitting 3-4 hours per day. Approximately 1-2 hours per day for the following activities: standing, walking, bending over, kneeling, crouching. Fine dexterity and utilization of computer keyboards for long periods of time. Use of computers, calculator, telephone, typewriter and credit union reports. Requires repetitive use of hands.
The minimum and maximum base salary range for this position is $24.44 to $35.26 in California.
Salary
Collector I
The minimum and maximum base salary range for this position is $24.44 to $35.26 in California.
The target starting base hourly rate is between $24.44 to $27.14.
This compensation and benefits information is based on Los Angeles Federal Credit Union's good faith estimate as of the date of publication and may be modified in the future.
The starting base salary within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise.
LAFCU is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workforce.
$24.4-35.3 hourly Auto-Apply 5d ago
Collector
Huckeye Health Services LLC
Collections specialist job in Costa Mesa, CA
Job Description
The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution.
Work Hours: 8 am- 4:30 pm
Qualifications:
- One year of previous hospital business experience, or equivalent required or strong background in customer service.
- Basic experience with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding.
Pay Rate: $19-29/HR
Submit resume to *************************************
$19-29 hourly Easy Apply 9d ago
Collector
Loanmart
Collections specialist job in Los Angeles, CA
WHO ARE WE: Wheels Financial Group, LLC d/b/a LoanMart has provided non-traditional lending solutions for over 20-years by helping people from all walks of life resolve their financial setbacks when other credit or financial options may not be available. We provide fast, professional assistance to financially stressed or credit-challenged segment of borrowers.
ABOUT THE TEAM: The Collection Team provides exceptional, compliant customer service to customers whose accounts are delinquent. The team educates, negotiates, and removes perceived barriers that are otherwise preventing customers from making payments.
POSITION RESPONSIBILTIIES:
Apply exceptional negotiation and collections techniques to bring in payments.
Identify prime collection opportunities.
Provide effective education and service to our customer to minimize the need for vehicle repossession in later delinquency stages.
Utilize negation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities.
Ability to thrive in fast paced environment.
PREFERRED SKILLS/EXPERIENCE:
Exceptional customer service skills
Exceptional listener
Must be able to handle high inbound and outbound calls
Comfortable with performance bonus incentive compensation structure
Must be pc literate.
POSITION PERKS AND STRUCTURE:
Hybrid work schedule- usually three days at home (if you prefer) and two days in-office (Tuesdays and Wednesdays, with some variance for training, performance, and month-end). Offsite Saturday shifts may be required periodically.
Casual dress code- we value individuality and personal preference- wear what fits your lifestyle.
Well fed-employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday.
Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available.
401(k), Employee Assistance Programs.
Multiple paid time off programs.
MORE ABOUT THE COMPANY: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you.
To learn more about the loans we market and service, visit our websites at **************************** and ****************************
Fair Chance Ordinance: Applicants with criminal convictions will be considered for employment in accordance with applicant city and state ordinances including but not limited to the Los Angeles City and County Fair Chance Ordinances, California Fair Chance Act, and any and all other laws and ordinances applicable to the background check process, applicant, and position.
California Applicant Privacy Notice: The California Applicant Privacy Notice ("Applicant Privacy Notice") describes the types of personal information that we may collect about our California job applicants through Wheels Financial Group, LLC's online recruitment system and careers pages which link to this Applicant Privacy Notice (collectively, the "Recruitment System") and how it may be used. Click this link to review the entire policy. ******************************************************** .
$35k-46k yearly est. 60d+ ago
Collections Rockstar (B2B Accounts)
Ace Industrial Supply Inc.
Collections specialist job in Burbank, CA
Job DescriptionDescription:What You'll Do
Call on open invoices, collect past-due balances, and resolve payment issues
Build trust with customers while holding firm on payment commitments
Keep accurate records of your calls, notes, and follow-up strategies
Collaborate with our internal teams to resolve billing questions or disputes
Hit daily and weekly targets for outreach, promises to pay, and cash collected
Stay organized, stay focused, and stay positive (even when it's not easy)
Who You Are
Assertive but empathetic-you know when to push and when to pivot
A solid communicator who can speak clearly, listen actively, and stay composed
Not afraid to pick up the phone and have uncomfortable conversations
Good with systems and able to take notes while on the call
Detail-oriented and coachable-you take feedback seriously and apply it fast
Hungry to win, but professional enough to play the long game when needed
What We Offer
$18/hour starting pay with weekly bonus opportunities
A supportive, team-focused environment with real growth potential
On-site role at our Burbank office-our top performers love the energy here
Paid training, performance coaching, and daily motivation from leadership
Requirements:
Must-Haves:
Confidence and persistence-you're not afraid to ask for the money
Clear communication skills (spoken and written)
Ability to stay calm, polite, and firm under pressure
Solid organizational skills-you'll be juggling multiple accounts and deadlines
Tech-savvy enough to learn a CRM and navigate it quickly
Coachable, open to feedback, and willing to improve every week
Reliable and on time-we're counting on you
$18 hourly 11d ago
Collector
Aa067
Collections specialist job in Irwindale, CA
Collector - (10029447) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary:To efficiently and collectivelycollect reimbursement for professional services rendered.
The Collector is in charge of monitoring and processing accounts that are both straightforward or may need further research in order to bring resolution.
The Collector will work with minimal supervision from management to ensure the integrity of the work performed.
The Collector works in a team environment to fulfill the mission and goals of the Division.
As a successful candidate, you will: Follow-up all assigned accounts from within billing and accounts receivable system in accordance with pre-established goals.
Initiates proactive measures that result in account resolution, including written and verbal claims, follow-up actions and first and second level appeals.
Ensures all conditions for payment receipt have been satisfied, which includes; but not limited to :Accurate charges Patient insurance eligibility Accurate financial class Patient benefit coverage Authorization/certification/TAR information Patient responsibilities Claims address CPT coding, as applicable ICD-9 coding, as applicable Responds timely and accurately to all incoming related correspondence and inquiries from payers, patients and other authorized parties.
Reports any trends in incoming correspondence to managers for appropriate follow-up.
Interacts with co-workers and other representatives to obtain required information on a timely basis.
Initiates contact with patient's as necessary.
Initiates recommendations and actions for resolving patient accounts.
Evaluates accounts to determine any adjustments or charge corrections required.
Qualifications Your qualifications should include:High school diploma or equivalent.
Minimum three (3) to five (5) years experience performing medical functions.
Minimum experience including corresponding with patients and insurance companies in resolving patient accounts.
Extensive knowledge of insurance carrier procedures.
Experience with reading Explanation of Benefits (EOB) statements.
Proven ability to handle multiple conflicting tasks.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Primary Location: United States-California-IrwindaleJob: Billing & CodingWork Force Type: HybridShift: DaysJob Posting: Sep 23, 2025Minimum Hourly Rate ($): 22.
067364Maximum Hourly Rate ($): 31.
114984
$35k-46k yearly est. Auto-Apply 1d ago
Collector 11-30 days
Premier Auto Credit 4.1
Collections specialist job in Glendale, CA
Collector, 11-30 days
If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU!
As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU!
Our Promise to YOU:
We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay
Hours of operation for Collectors: Monday- Friday, 8am-5pm, 1 Saturday a month.
Duties/Responsibilities:
Contact customers to determine reason for payment delinquency and negotiate payment commitment.
Handle accounts with speed and accuracy while maintaining professionalism.
Complete phone calls to meet required performance standards and metrics.
Confirm and/or negotiate payment arrangements, research any discrepancies.
Must maintain strict confidentiality.
Willing to work flexible schedules, weekends and holidays, and overtime as necessary to meet business needs.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Respond to customer inquiries via telephone and e-mails within established time frame.
Responds with accurate information pertinent to the caller's questions using professionalism and integrity.
Adhere to all state and federal laws in the handling of accounts
Performs other related duties as required.
Required Skills/Abilities:
Bilingual speaking, reading, and writing proficiency in Spanish/English.
Prior experience in financial services or similar industry preferred.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills with great attention to detail.
Professional phone etiquette.
Experience in managing follow ups.
Persuasive negotiation skills.
Excellent verbal and written communication skills.
Ability to keep information confidential.
Ability to exercise integrity and discretion.
Ability to remain professional in tense situations.
Entry level typing/data entry.
Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss.
Experienced with dialer phone systems.
Education and Experience:
At least 1 year of experience in credit and collection work highly preferred.
Familiar with basic skip tracing techniques and compliance related to FDCPA requirements.
Associate's degree or 2-5 years of customer service experience.
Knowledgeable of best practices in the auto finance industry.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Benefits Overview:
Full Time Employee Benefits upon completion of 90-day probationary period include:
Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities.
Flexible Spending Accounts (FSA).
The company pays 80% of premiums for medical plans for employees only.
Paid time off accrual opportunity & holiday pay.
401k retirement plan (4% employer matching).
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience.
EEO Disclaimer
Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How much does a collections specialist earn in East Rancho Dominguez, CA?
The average collections specialist in East Rancho Dominguez, CA earns between $32,000 and $55,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in East Rancho Dominguez, CA
$42,000
What are the biggest employers of Collections Specialists in East Rancho Dominguez, CA?
The biggest employers of Collections Specialists in East Rancho Dominguez, CA are: