Collections specialist jobs in El Monte, CA

Maintains responsibility for past due outstanding tuition balances. Manages the past due balance portfolio. Responsible for the assignment of accounts to the third party agencies. Responsibilities also include the active Perkins Loan program. Candidate must have strong customer service skills, along with the ability to multitask and work independently. Minimum Qualifications Bachelor's Degree form an accredited institution 1 year of experience working in a Student Accounts or Financial Aid Office 2 years of experience working in higher education Strong verbal, written communication and presentation skills. Excellent customer service skills Proficient in in Microsoft Office Experience with managing projects, tracking deliverables and following up on completion Ability to interact in a professional manner during stressful situations Ability to work effectively as a team player Ability to analyze, interpret data and make independent decisions Preferred Qualifications Strong working knowledge of computer systems and software applications. Experience with Banner, Cashnet and Cognos is desired Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.

A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements. Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Required: 2+ years of previous experience in legal billing environment Fully vaccination from Covid 19 Preferred: Bachelor's degree Excellent benefits available!! Apply today!!

Job Description HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 2 days in office)! Requirements for Billing Coordinator: Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred. A minimum of three years of billing experience in a law firm required. Experience with Aderant legal billing software is required. Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures. Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook). Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************

Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment. If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit. About the Role As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency. Key Responsibilities Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing. Review billing data for compliance with client billing guidelines and firm policies. Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently. Maintain and update billing records, reconcile adjustments, and ensure data integrity. Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements. Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry. Submit appeals or adjustments on short-paid invoices through client portals. Assist in preparing financial reports and monthly billing summaries for leadership review. Collaborate with the Finance team to support reconciliation and reporting efforts. Qualifications & Skills 2+ years of experience in e-billing, accounts receivable, or similar financial roles. Associate or Bachelor's degree in Accounting, Finance, or related field preferred. Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures. Familiarity with LEDES formats and UTBMS coding standards. Experience handling multiple e-billing platforms and insurance carrier billing portals. Knowledge of compliance regulations and SIR tracking preferred. Strong Excel skills and proficiency in accounting or billing software. Excellent communication, analytical, and problem-solving skills. Meticulous attention to detail with the ability to manage multiple priorities. Core Competencies Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes. Communication: Clear and concise in both written and verbal correspondence. Accuracy: Commitment to precision in billing, coding, and reporting. Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations. Compensation & Benefits Salary Range: $70,000 - $80,000 annually (commensurate with experience). Hybrid Work Schedule: Up to four remote workdays per month. Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off. Professional Environment: Collaborative, high-performing team within a respected national law firm. About Direct Counsel Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration. If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you! Apply today by sending your resume to ***********************

Resillion is a strategic partner for quality assurance. We offer worldwide services on the field of quality technology, testing, conformity, interoperability and assurance, from initiation to launch - for the software system, cybersecurity, the device, digital products and media content. With a passion for quality, Resillion provides end-to-end solutions to support customers in their strategic digital initiatives and offers a holistic approach for both software and hardware. Via our office in Europe, the United Kingdom, the USA, India and China, we bring together more than 500 experts who are committed to success. We combine the best human and artificial intelligence (AI) on advanced solutions for quality technology in the liver. Resillion offers deep sector knowledge and works together with the world's leading companies in telecom, media, energy & utilities, health care, finance and consumer electronics. ***************** Job Description As a Billing Coordinator, your focus will be supporting the finance team with the following: Scanning & emailing AP invoices to corporate offices Maintaining AP aged report/worksheet Assisting with cash application AR aged reporting & collections Invoicing customers Requesting client and supplier forms and verifying forms are completed Data entry and maintaining completed contractor jobs worksheet Various other projects as assigned Qualifications Strong computer skills, specifically QuickBooks; SAP or other procurement software; Excel and other Microsoft office products; Adobe Acrobat; FileMaker a plus Excellent verbal and written communication skills Good problem solving and research skills Excellent organizational skills and attention to detail Additional Information Employment Type: Full-Time, On-Site Schedule: Monday - Friday (Day Shift) Salary Range: $24 - $30 USD Per Hour

SourcePro Search has a fantastic opportunity for an experienced Billing Coordinator for our top rated law firm client in their Los Angeles office. The ideal candidate will perform, provide training for and support standard billing and client accounting processes including processing proformas and client invoices, support related inquiries and reporting as needed. What You'll Do: • Receive and process billing for attorneys in multiple practice groups including editing time narratives. • Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance. • Assist attorneys and assistants in understanding billing processes, policies and procedures. • Assist Accounts Receivable and Collections staff to resolve or prevent billing errors. • Work closely with the billing team to report on daily activities to resolve issues before they impact billing results. • Other duties as assigned. What You'll Bring: • 5+ years Law Firm billing experience. • Significant Elite or Aderant experience. • Ability to analyze, assess possible problems, prioritize concerns and make decisions. • Ability to perform well under pressure. • Must be able to adapt schedule to changing environment. • Strong work ethic, flexible, dependable, and positive attitude. • Must be able to maintain high level of confidentiality. • Ability to communicate effectively, orally and in writing. • Must be a good planner who is very detail-oriented and has the ability to organize and prioritize. • Proficient in Microsoft Word and Outlook.

Full Time California MSK MSO Entry Level Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients. Position Summary: The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing. Minimum Education: • Employee will have a minimum of a high school diploma Skills and Qualifications: • 1+ years experience billing, A/R, collections preferred. • Knowledge of medical terminology, physician dictation, and operative reports • General knowledge of CPT, ICD-9/10 • Accurate knowledge of insurance billing and stay current with industry changes • Accuracy in data entry/input • Experience/knowledge of insurers • Good time management • Excellent communications: verbal, non-verbal, written • Good interpersonal skills • Ability to multi-task and attention to detail • Ability to problem solve for good outcomes • Strong computer skills including: o Microsoft Office o EMR/HER/PACS o Practice management/Appointment schedules o Scanning o Printing • Familiarity with medical legal needs within a medical office • Good understanding of anatomical terms and orthopedic injuries • Belief that their efforts are an important piece to the patient experience. Reports to: • Directly to the Revenue Cycle Manager • Partners and Medical Professionals have indirect oversight as well Job Responsibilities: Duties will consist of, but not be limited to: • Show to work on time with a clean and presentable appearance. • Load demographics and patient registration information in system. • Verify insurance benefits and eligibility • Generate claims based on progress notes and op reports and submit to payers. • Work on clearinghouse and insurance rejection claims. • Assist with insurance A/R collections, when needed. • Work with other staff members in a collaborative manner • Assist with the answering of phones, taking messages, when needed. • Maintaining a clean environment including shared cleaning duties. • Maintain HIPPA Compliance • Attending and participating in meetings as requested • Other duties as assigned Work Environment: • Work area is temperate • Well lit • Moderate noise level including voices, printers, and ringing phones • Use of headset • Walking surfaces are low nap carpet, tile, and manufactured flooring Physical Requirements: • Primarily working in a sitting position • Up to 90% on the computer • Lifting requirement is normally less than 20 lbs • Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively • Moderate phone use. Headsets made available. I have had the opportunity to review and agree to the Job Description above.

Job Description A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at **********************************************

We are looking for a skilled Billing Specialist to join our legal team in Los Angeles, California. This role is essential in managing the firm's billing operations, ensuring the accurate preparation and submission of invoices while maintaining compliance with client-specific requirements. The ideal candidate will collaborate with attorneys, legal secretaries, and finance professionals to streamline billing processes and address any related issues. Responsibilities: - Generate, review, and finalize monthly pre-bills and invoices for submission to clients using various billing methods. - Partner with attorneys, staff, and clients to ensure accurate and timely billing and collection activities. - Monitor unbilled fees and aging accounts for assigned partners and clients, addressing any discrepancies. - Resolve billing-related issues by coordinating with internal teams and external parties. - Prepare detailed billing reports, reconciliations, schedules, and analyses to support financial operations. - Apply client retainer funds and process write-offs in compliance with firm policies. - Design new billing formats and manage special projects, including complex billing arrangements and client-specific requests. - Collaborate with the finance team to address questions and improve the firm's billing processes. - Ensure expertise in electronic billing functions, including split and intricate billing arrangements. Requirements - At least three years of billing experience in a law firm environment. - Proficiency in legal billing software, with preference for experience using Aderant and e-billing portals. - Ability to interpret engagement letters and government contracts to implement client-specific rate structures. - Exceptional attention to detail and organizational skills to manage high volumes of billing accurately. - Strong interpersonal skills to effectively work both independently and within a team setting. - Experience in collaborating directly with attorneys or licensed professionals in a detail-oriented services environment. - Advanced proficiency in Microsoft Office Suite, particularly Excel for creating formulas and managing data. - Proven ability to adapt to evolving technologies and deliver results under tight deadlines. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Description Elegant Textiles Inc in Los Angeles, CA is looking for one customer service to join team. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to reading your application.

As a Customer Service/ Scheduler, you will have the opportunity to provide excellent customer service with first call resolution and product knowledge. This position requires the ability and desire to provide services by phone 100% of the time. Candidates should be comfortable problem-solving, with a very professional tone and caring demeanor, as well as ensuring top-notch customer satisfaction. Location: Chatsworth Office: 20235 Bahama St. Chatsworth, CA 91311 This role is in-person Compensation: $18-19/hr (Based on experience) Main Job Tasks and Responsibilities: Client Care: Professionally answer telephone incoming calls with a welcoming greeting and listen attentively to caller's needs Accurately document client's estimate/order number and the reason for calling in the CRM along with all relevant notes Ensure customer inquiries regarding product and logistics-related issues are handled in a timely and efficient manner Review installer reports and reconcile discrepancies daily as needed Accurately analyze and coordinate product-related solutions to meet customer's project needs by conferring with supervisor to ensure any associated costs are properly charged Troubleshoot issues and provide solutions related to product and/or processes Prioritize inquiries based on level of urgency, identifying matters that require an immediate response Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution Proactively collaborate with other team members to identify and implement process improvement strategies and tactics Work well within a team, always seeking to find understanding and work through challenges Participate in quality assurance processes/programs/initiatives as requested Demonstrate effective and very professional handling of tough calls/ upset or difficult customers Review and troubleshoot sales orders Analyze quotes and measurements provided by Sales and Technicians for accuracy Deliver complete, informative and accurate estimates as requested by the Commercial and Residential sales teams Communicate with internal departments to clarify project scope and job details to ensure proper delivery of quoted project Master product specifications and applications, quoting, order processing, installation process and related field issues Scheduling: Contact clients to efficiently schedule installation appointments Schedule appointments for field installers to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate Follow up and interact with customers and installation teams Proficiently navigate a Windows-based & Web-based system to optimize current & future schedules Qualifications: High school diploma 3-5 years of customer support experience or experience as Client Service Representative Strong phone contact handling skills and active listening Customer Orientation and ability to adapt/respond to different types of characters Excellent written, verbal, interpersonal and communication skills Strong computer skills including MS Office applications (Outlook, Word, Excel and PowerPoint) Ability to multi-task, prioritize, and manage time effectively Strong work ethic and capacity to handle high work volume in a teamwork environment Powered by JazzHR 7uObGTIBXe

Job Description Join a team that cares about our customers and you! Monica Salmon Farmers Insurance in Los Alamitos, California, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Appreciation lunches Weekly Team meetings Home/Work Life balance Monthly Commission opportunities Paid holidays Business casual attire Responsibilities Take premium payments from customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Answer incoming phone calls on the first ring. Maintain knowledge of new products and services. Be outstanding at relationship building. Develop and maintain client relationships. Requirements A Property & Casualty insurance license is preferred Must obtain within 60 days of hire. Licensing assistance available. Possess an upbeat, positive and enthusiastic attitude. Follow through and exceed current and prospective client expectations. Great Customer Service Skills. Problem-Solving Capabilities. Works well with others

Love dogs? Crazy about cats? We are looking for an energetic, hard-working Accounts Receivable/Inventory Coordinator candidate. Reporting to the Director or Accounting, the candidate will have strong communication, customer service and organizational skills. Proficiency with Microsoft Office applications is expected; familiarity with Quickbooks and additional software programs is valued. Key Responsibilities Accounts Receivable Invoicing, prepare monthly statements. Process payments in Quickbooks and deposit into bank. Vendor Relationships: vendor website and relationship maintenance with: Amazon, FedEx, Staples and On Trac General Accounting support to include: document scanning, invoice entry support, helping to maintain and keep accounting forms current (i.e. T&E, Credit Cards), miscellaneous other tasks Accounts Payable Review invoices for appropriate documentation and approval prior to payment Process 3 way PO, matching invoices, purchase orders and receivers Process check requests Match invoices to checks, obtain all signatures and distribute checks accordingly Respond to Vendor Inquiries Reconcile vendor statements, research and correct discrepancies Miscellaneous Sort and distribute incoming mail Assist in Month end Closing Maintain files and documentation thoroughly and accurately Assist with other projects as needed Qualifications Working experience as accounts receivable clerk, accounts payable clerk or accountant Good understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers Hands-on experience in operating spreadsheets and accounting software (Quickbooks software) - Proficiency in English and in MS Excel Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations nationwide and within Petco, with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************

Collector - (10029447) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary:To efficiently and collectively collect reimbursement for professional services rendered. The Collector is in charge of monitoring and processing accounts that are both straightforward or may need further research in order to bring resolution. The Collector will work with minimal supervision from management to ensure the integrity of the work performed. The Collector works in a team environment to fulfill the mission and goals of the Division. As a successful candidate, you will: Follow-up all assigned accounts from within billing and accounts receivable system in accordance with pre-established goals. Initiates proactive measures that result in account resolution, including written and verbal claims, follow-up actions and first and second level appeals. Ensures all conditions for payment receipt have been satisfied, which includes; but not limited to :Accurate charges Patient insurance eligibility Accurate financial class Patient benefit coverage Authorization/certification/TAR information Patient responsibilities Claims address CPT coding, as applicable ICD-9 coding, as applicable Responds timely and accurately to all incoming related correspondence and inquiries from payers, patients and other authorized parties. Reports any trends in incoming correspondence to managers for appropriate follow-up. Interacts with co-workers and other representatives to obtain required information on a timely basis. Initiates contact with patient's as necessary. Initiates recommendations and actions for resolving patient accounts. Evaluates accounts to determine any adjustments or charge corrections required. Qualifications Your qualifications should include:High school diploma or equivalent. Minimum three (3) to five (5) years experience performing medical functions. Minimum experience including corresponding with patients and insurance companies in resolving patient accounts. Extensive knowledge of insurance carrier procedures. Experience with reading Explanation of Benefits (EOB) statements. Proven ability to handle multiple conflicting tasks. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. Primary Location: United States-California-IrwindaleJob: Billing & CodingWork Force Type: HybridShift: DaysJob Posting: Sep 23, 2025Minimum Hourly Rate ($): 22. 067364Maximum Hourly Rate ($): 31. 114984

Job Description The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution. Work Hours: 8 am- 4:30 pm Qualifications: - One year of previous hospital business experience, or equivalent required or strong background in customer service. - Basic experience with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding. Pay Rate: $19-29/HR Submit resume to *************************************

Job Description WHO ARE WE: Wheels Financial Group, LLC d/b/a LoanMart has provided non-traditional lending solutions for over 20-years by helping people from all walks of life resolve their financial setbacks when other credit or financial options may not be available. We provide fast, professional assistance to financially stressed or credit-challenged segment of borrowers. ABOUT THE TEAM: The Collection Team provides exceptional, compliant customer service to customers whose accounts are delinquent. The team educates, negotiates, and removes perceived barriers that are otherwise preventing customers from making payments. POSITION RESPONSIBILTIIES: Apply exceptional negotiation and collections techniques to bring in payments. Identify prime collection opportunities. Provide effective education and service to our customer to minimize the need for vehicle repossession in later delinquency stages. Utilize negation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities. Ability to thrive in fast paced environment. PREFERRED SKILLS/EXPERIENCE: Exceptional customer service skills Exceptional listener Must be able to handle high inbound and outbound calls Comfortable with performance bonus incentive compensation structure Must be pc literate. POSITION PERKS AND STRUCTURE: Hybrid work schedule- usually three days at home (if you prefer) and two days in-office (Tuesdays and Wednesdays, with some variance for training, performance, and month-end). Offsite Saturday shifts may be required periodically. Casual dress code- we value individuality and personal preference- wear what fits your lifestyle. Well fed-employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday. Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available. 401(k), Employee Assistance Programs. Multiple paid time off programs. MORE ABOUT THE COMPANY: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you. To learn more about the loans we market and service, visit our websites at **************************** and **************************** Fair Chance Ordinance: Applicants with criminal convictions will be considered for employment in accordance with applicant city and state ordinances including but not limited to the Los Angeles City and County Fair Chance Ordinances, California Fair Chance Act, and any and all other laws and ordinances applicable to the background check process, applicant, and position. California Applicant Privacy Notice: The California Applicant Privacy Notice ("Applicant Privacy Notice") describes the types of personal information that we may collect about our California job applicants through Wheels Financial Group, LLC's online recruitment system and careers pages which link to this Applicant Privacy Notice (collectively, the "Recruitment System") and how it may be used. Click this link to review the entire policy. ******************************************************** . Job Posted by ApplicantPro

Job DescriptionDescription:What You'll Do Call on open invoices, collect past-due balances, and resolve payment issues Build trust with customers while holding firm on payment commitments Keep accurate records of your calls, notes, and follow-up strategies Collaborate with our internal teams to resolve billing questions or disputes Hit daily and weekly targets for outreach, promises to pay, and cash collected Stay organized, stay focused, and stay positive (even when it's not easy) Who You Are Assertive but empathetic-you know when to push and when to pivot A solid communicator who can speak clearly, listen actively, and stay composed Not afraid to pick up the phone and have uncomfortable conversations Good with systems and able to take notes while on the call Detail-oriented and coachable-you take feedback seriously and apply it fast Hungry to win, but professional enough to play the long game when needed What We Offer $18/hour starting pay with weekly bonus opportunities A supportive, team-focused environment with real growth potential On-site role at our Burbank office-our top performers love the energy here Paid training, performance coaching, and daily motivation from leadership Requirements: Must-Haves: Confidence and persistence-you're not afraid to ask for the money Clear communication skills (spoken and written) Ability to stay calm, polite, and firm under pressure Solid organizational skills-you'll be juggling multiple accounts and deadlines Tech-savvy enough to learn a CRM and navigate it quickly Coachable, open to feedback, and willing to improve every week Reliable and on time-we're counting on you

Collector, 11-30 days If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or missed payments, acquire facts about the reasonings of delinquencies and assist customers by negotiating payment arrangements. It starts with YOU! Our Promise to YOU: We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay Hours of operation for Collectors: Monday- Friday, 8am-5pm, 1 Saturday a month. Duties/Responsibilities: Contact customers to determine reason for payment delinquency and negotiate payment commitment. Handle accounts with speed and accuracy while maintaining professionalism. Complete phone calls to meet required performance standards and metrics. Confirm and/or negotiate payment arrangements, research any discrepancies. Must maintain strict confidentiality. Willing to work flexible schedules, weekends and holidays, and overtime as necessary to meet business needs. Uses computerized system for tracking, information gathering, and/or troubleshooting. Respond to customer inquiries via telephone and e-mails within established time frame. Responds with accurate information pertinent to the caller's questions using professionalism and integrity. Adhere to all state and federal laws in the handling of accounts Performs other related duties as required. Required Skills/Abilities: Bilingual speaking, reading, and writing proficiency in Spanish/English. Prior experience in financial services or similar industry preferred. Proficient in Microsoft Office Suite or related software. Excellent organizational skills with great attention to detail. Professional phone etiquette. Experience in managing follow ups. Persuasive negotiation skills. Excellent verbal and written communication skills. Ability to keep information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Entry level typing/data entry. Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss. Experienced with dialer phone systems. Education and Experience: At least 1 year of experience in credit and collection work highly preferred. Familiar with basic skip tracing techniques and compliance related to FDCPA requirements. Associate's degree or 2-5 years of customer service experience. Knowledgeable of best practices in the auto finance industry. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Benefits Overview: Full Time Employee Benefits upon completion of 90-day probationary period include: Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities. Flexible Spending Accounts (FSA). The company pays 80% of premiums for medical plans for employees only. Paid time off accrual opportunity & holiday pay. 401k retirement plan (4% employer matching). NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience. EEO Disclaimer Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: UHC: FPBO - Team B Job Summary: The Collector performs A/R collections and billing via assigned special projects, involving multiple insurance contracts & entities. Verifies that patient services are coded correctly and payment has been applied properly. Analyzes and audits accounts for correct balance, proper follow-up and complete reimbursement. Monitors collection issues and resolves with payor. Processes phone-online and paper inquiries and correspondence taking appropriate collection actions that may include: working rejections/denials, calling for status, tracer claims and rebilling. Identifies misapplied payments and requests payments, adjustments/transfers or refunds. Performs other duties as needed. Education and Experience: High School Diploma or GED required. College level courses in Business and/or Accounting preferred. Minimum three years previous experience in Commercial/Contract or Managed Medi-Cal billing, auditing and collecting preferred. Epic experience preferred. Knowledge and Skills: Knowledge of Government/CPT and ICD coding, medical terminology and the ability to read and interpret EOBs required. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None