Customer Service
Collections specialist job in Boise, ID
Nestled at the base of Montana's Bitterroot Mountains, awarding winning Montana Idaho Log & Timber has been building handcrafted custom log and timber structures for over 22 years. Each log or timber package is first preassembled at our construction facility by our experienced craftsmen. Then, each log or timber is coded according to a set of plans, disassembled and shipped to your site.
We use only sustainably harvested logs usually from fire or beetle killed areas of the Northwest forests.
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information,
research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Qualifications
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Billing Representative
Collections specialist job in Boise, ID
Job Details 6828 West Melrose Street - Boise, ID Full Time $23.00 - $27.00 Hourly Negligible Day Customer ServiceDescription
The Service Billing Representative is responsible for the prompt and accurate creation and distribution of invoices upon completion of any work order. This position is the main contact person interacting with customers after the completing of the on-site work.
Essential Duties and Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
The Service Billing Representative is responsible for the prompt and accurate creation and distribution of invoices upon completion of any work order.
Reviews service work orders in Acumatica for completeness and accuracy to produce invoices in accordance with customer contracts and requirements.
Submit invoices to customers and vendor portals
Identifies and researches discrepancies and communicates with managers and technicians to acquire proper documentation to complete billing process.
Enters cost/billing adjustments when data is missing, incorrect, or changes are requested by approving Service Manager.
Provides continuous improvement feedback to Service Manager on any process or work order gaps/challenges that occur.
Provides support for Customer Service team and other Service Billing areas as needed.
Follows standard practices and procedures.
Ensures quality of work and data into Acumatica.
Reviews daily job logs for work orders that need to be billed.
Qualifications
Required Education and Experience
Education and/or experience equivalent to a high school diploma and 2-3 years of relevant experience in billing/invoicing for time and materials projects/work.
Experience in Construction, Automotive, Field Services, HVAC or Home Security environments preferred.
Additional Qualifications
Communications: Able to read, write and communicate effectively and professionally including active listening skills and the ability to demonstrate empathy. Able to present information and respond to questions from peers, managers, clients, customers, and the general public in a courteous and helpful manner. A customer focus with an emphasis on the quality of the customer experience and a “can do” attitude. Ability to interact effectively at all levels and across diverse cultures.
Math: Able to perform simple addition, subtraction, multiplication and division using standard units of measure and weight.
Reasoning: Able to apply common sense understanding to carry out simple instructions furnished in written, oral, or diagram form. Able to follow instructions and deal with problems involving several concrete variables in standardized situation with only general supervision.
Teamwork/Reliability: Solutions-oriented and able to track and prioritize tasks in a fast-paced environment with several simultaneous projects. Able to follow instructions thoroughly and completely. Able to work with minimal supervision.
Technology: Proficient with word processing/data entry, spreadsheets, use of the internet and email. Able to use Microsoft Office at an advanced level.
Sr. Specialist, Account Management
Collections specialist job in Boise, ID
**_What Account Management contributes to Cardinal Health_** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and or Lab Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 2-4 years professional experience; direct customer facing experience preferred
+ Customer service, pricing and/or collections experience a plus
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
+ Highly motivated, creative, able to operate effectively within a team
+ Strong communication skills
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-81,600
**Bonus eligible** : No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 12/17/2025 *if interested in opportunity, please submit application as soon as possible
_The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-LH3
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Account Representative - State Farm Agent Team Member
Collections specialist job in Post Falls, ID
Responsive recruiter Replies within 24 hours Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $55,000.00 - $65,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyStaff Accountant - A/R
Collections specialist job in Post Falls, ID
Full-time Description
STAFF ACCOUNTANT - A/R
Full Time (40 hours/week) / Exempt
WHO WE ARE:
MGT + Ednetics is a leading provider of technology and advisory solutions serving state, local and education government agencies (SLED) across the United States. Through client partnerships, MGT + Ednetics' almost 1,000 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. We partner with thousands of agencies as trusted advisors delivering solutions that improve technology, operational and economic performance to help communities thrive.
MGT, originally founded in 1975, initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 10 acquisitions, driving over 60% compound annual inorganic growth. In 2025, Ednetics, originally founded in 1997, combined with MGT to further advance our community driven solutions.
MGT + Ednetics' combined celebrate 50+ years in the industry because they attract exceptional talent and empower our team to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT + Ednetics' culture in the words of our ********************
Requirements
WHAT YOU'LL DO:
MGT + Ednetics is currently looking to fill a full-time Staff Accountant position in our Post Falls, Idaho location.
The Staff Accountant - A/R is responsible for the timely processing of all daily accounts receivable activity, review and oversight of customer account activity, collection of customer accounts, maintenance and accuracy of customer retention balances, processing and management of all e-rate activity, and coordination with other customer facing departments in the Company to assist with management of all revenue, invoicing and collection activities in the Company. This person generates all necessary reporting related to customer billing and collection activity including all aging related reports and other reporting as necessary for the Company financials. This position works directly with and reports to the Controller.
In this role, your essential duties and responsibilities are:
Contributes to the organizations goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, and making a personal effort to make customers feel they are a valuable partner and are important to Ednetics success.
Processes all daily accounts receivable transactions in NetSuite.
Ensures that credit memos are being tracked and applied or refunded in a timely manner in conjunction with corporate policies and customer requests.
Receives and posts customer payments via cash, check and credit card transactions.
Provides oversight and management of all customer account balances. Verify and resolve any account discrepancies by obtaining and investigating information from sales, discounts, and line of business sources. When necessary, act as a mediator between purchasing and the customer while ensuring the highest level of customer service.
Identifies and proposes all necessary journal entry adjustments required to reconcile customer balances to the general ledger and present requests to the Controller.
Manages and monitors customer payment activity by examining customer payment patterns and payment history. Manages all collection activities and produces monthly collection reports documenting collection efforts on standard A/R and progress of retainage A/R.
Processes all e-rate and USAC invoicing activity including all invoices for the e-rate related revenues. Tracks progress of USAC balances and corresponding review requests, confirming that documentation is requested and sent within required deadlines. Monitors delayed payments and requests payment updates from USAC.
Coordinates with Purchasing, Managed Services, Project Services, and Sales team(s) to ensure all customer invoicing activity is being properly coordinated and completed in a timely manner.
Reconciles processed work by verifying entries and comparing reports to balances. Demonstrates a proficiency in assisting with reviews and audits with an ability to recognize and correct errors as they're identified.
Backs-up the other Staff Accountant positions within the accounting team as part of the company's cross-training initiatives.
Assists the Controller and Chief Financial Officer on various projects on an as needed basis.
Other duties as assigned.
ADA Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WHAT YOU'LL BRING:
Performance Standards
Contributes to the organizations goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, and making a personal effort to make vendors feel they are a valuable partner and are important to Ednetics success.
Excellent people and communication skills, both written and verbal.
Resourceful and flexible to job needs.
Troubleshooting expertise and proven technical ability.
Strong analytical, critical thinking and problem-solving skills.
Desired Skills and Abilities
Basic knowledge of NetSuite with the ability to manage projects, track time, and work cases.
Understanding of supporting software and processes.
A strong working proficiency in the Microsoft Office suite including Outlook, Word, and Excel.
Education and Experience
Bachelor's degree in accounting or related field preferred.
Language Skills
Has the ability to read, comprehend and interpret moderate to complex instructions, short correspondence and e-mail style memos. Is able to write business correspondence and effectively present information in one-on-one and group situations.
Travel
No travel is expected except for possible team building and continuing education opportunities.
WHAT WE OFFER:
Competitive Salary
Incentive Program
Company Paid Medical, Dental and Vision Insurance for Employee. Company subsidized for dependents.
Company Paid Life and Disability Insurance
Voluntary Life, Critical Care and Accident Insurance
Paid Time Off
Paid Company Holidays
Employee Assistance Program
Gym Membership Reimbursement
Easy Parking and Excellent Facilities
Team Building Activities
LAN Parties and Raid Nights
MGT Impact Solutions, LLC + Ednetics Incorporated is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.
ADVERTISED SALARY RANGE:
Salary Description $52,000 - $77,000 Annually
Data collector / Driver
Collections specialist job in Boise, ID
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Data collector / Driver
Collections specialist job in Boise, ID
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyAR Concessions Stand
Collections specialist job in Idaho
Experts in the art of hospitality, Idaho Central Arena and Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Concessions Stand team member at IC Arena, you will deliver fast, friendly, and accurate service while helping to create a fun and energetic atmosphere for guests during events.
Duties/Responsibilities:
Greet and assist guests with a positive and professional attitude.
Operate point-of-sale systems to take orders and process payments accurately.
Prepare and serve food and beverages according to safety and sanitation standards.
Restock products, supplies, and condiments as needed.
Maintain cleanliness of the work area, equipment, and serving areas throughout the shift.
Communicate effectively with guests, coworkers, and supervisors.
Promote venue offerings and contribute to a welcoming guest experience.
Follow proper food handling procedures and adhere to all health department regulations.
Work in a fast-paced environment with varying noise levels and crowd sizes.
Provide prompt and courteous service while addressing guest concerns when they arise.
Assist with setup and closing duties before and after events.
Perform other job-related duties as assigned.
Requirements
Prior food service or customer service experience preferred.
Knowledge of general sanitary and food safety practices.
Strong verbal communication and multitasking skills.
Ability to remain calm and focused in a fast-paced environment.
Availability to work primarily Wednesday, Friday, and Saturday evenings.
Friendly and team-oriented approach
Physical Requirements:
Must be able to stand and walk for long periods of time (4+ hours)
Must be able to lift and carry up to 25 lbs.
Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.
Wireless Account Representative
Collections specialist job in Post Falls, ID
Join Our Fast-Paced, Fun, and Incredibly Rewarding Wireless Account Representative Team!
Are you a people person with a passion for technology and sales? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we want you to join our company's team as a Wireless Account Representative. This role offers a unique blend of technology, sales, and client relationship management!
Composed of some of the hardest-working and talented individuals in the industry, our company's talent is driven by the needs of our clients, holding their growth and satisfaction as the benchmark of our success. We provide face-to-face marketing & sales in various demographics with a white-glove service to foster long-lasting partnerships. We pride ourselves on adapting to changes in the business world, and we do this by evolving to meet whatever challenges face us. Our innovative techniques and unwavering focus on professional development have proven to drive and deliver quality sales results and ensure client satisfaction.
Our mission is to continuously bring value to our clients through the development of individual leaders. As a firm, we focus our time daily on investing in the proper training methods to ensure the development of our Wireless Account Representative team members on a professional and personal level. As a Wireless Account Representative, you will be pivotal in building long-lasting client relationships, serving as trusted advisors, driving sales revenue, and creating tailored solutions to meet unique consumer and business needs. We are committed to your growth and success.
Key Responsibilities of our Wireless Account Representative:
Develop and maintain strong relationships with new and current customers, serving as their primary point of contact for all inquiries, requests, and support needs throughout the sales process
Proactively engage with customers to understand their telecommunications needs, preferences, and inquiries
Recommend and promote client's products, services, and solutions that align with customer's needs and objectives
Collaborate with internal teams, including sales, technical support, and compliance, to ensure seamless delivery of services and resolution of customer issues
Stay informed about the latest products, services, and promotions to educate and inform customers, as necessary, effectively
conduct market research to identify trends and opportunities for the brand
What We're Looking For in a Wireless Account Representative:
A high school diploma or equivalent is required
1-2 years of previous sales, marketing, customer service, or hospitality experience is a plus but not required-we provide full training
Outgoing and motivated individuals who love interacting with people
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing trends
A team player with a positive attitude and a drive to succeed
What's In It for You as a Wireless Account Representative?
Competitive base pay + commission (your earning potential is in your hands!)
Fun and supportive team culture with growth opportunities.
Hands-on training and development to set you up for success.
Employee discounts on the latest wireless products and services
#LI-Onsite
Auto-ApplyDivision Account Specialist - Food & Beverage
Collections specialist job in Boise, ID
The Division Account Specialist strategically and tactically leads sales in a specific industry or industries for Motion.
70% of the time
Active selling including direct sales calls, joint sales calls in collaboration with Motion branch and/or Motion Corporate representatives, and joint sales calls with other Mi Conveyance Solutions representatives to drive new business development and strengthen existing customer relationships.
Development, coordination, and presentation of industry segment focused sales & product training.
Serve as liaison between Mi Conveyance Solutions, the Motion branch network, and Motion corporate contracts team relative to your specific industry segment program.
30% of the time
Identify and coordinate the development of effective marketing collateral and sales tools to support business development efforts and promote industry specific products and programs.
Identify, plan, and participate in key trade shows and industry association events to promote brand visibility and market presence.
Assess and recommend required product inventory to align with market demand and ensure availability.
Manage and cultivate strategic vendor relationships to secure access to competitive pricing and high-quality products.
Design and execute pricing strategies and sales programs that drive revenue growth while maintaining proper channel management.
Develop and coordinate customer service processes to ensure a best-in-class response time and service level for both internal and external stakeholders.
Evaluate enterprise-wide manufacturing capabilities to ensure resources are deployed effectively to meet market needs.
Determine and monitor optimal product stocking levels and distribution locations to maximize efficiency and responsiveness.
Continuously track industry segment market trends and dynamics to identify target customers and growth opportunities.
Identify and track performance KPI's and monitor internal processes to identify opportunities for continuous improvement.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or the equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
• Excellent written and verbal communication skills.
• Exceptional level of drive and passion for results.
• Able to handle multiple priorities simultaneously in a fast paced, deadline driven environment.
• Ability to coach and provide feedback to direct reports.
• Ability to use Microsoft Office.
• Good driving record required
LICENSES & CERTIFICATIONS: Industry specific certifications preferred
SUPERVISORY RESPONSIBILITY: 5-10 Direct Reports
BUDGET RESPONSIBILITY: Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyAR RESOLUTION SPECIALIST (ON-SITE) - BILLING
Collections specialist job in Post Falls, ID
Northwest Specialty Hospital is seeking a detail-oriented AR Resolution Specialist to join our Billing Team! We need someone with a professional demeanor, who can work well under stress/stress situations, will provide great customer service, and can multitask!
The AR Resolution Specialist will resolve aging accounts receivable in accordance with payer regulations and department policies and procedures. This position will ensure timely follow up and resolution of billed accounts using follow up worklists. The position will require contact with the patient and or payers for information and or clarification as needed to resolve account balances. This position will need advanced knowledge of payer contracts, policies and guidelines to write and submit timely appeals. The position will require timely account notation of action taken to resolve their assigned accounts. The position will work with multiple AR systems daily.
Qualifications and Preferred Experience:
* High school diploma or equivalent required
* Proficient with hospital & clinic accounts receivable and denial resolution for various payers
* Knowledge of CPT, HCPC and ICD-10 coding
* Claims appeal and resolution experience
* Proficient with billing UB04s and HCFAs
* Meditech and Greenway experience
* Excellent communication skills; required for both written and verbal
* Analytical; ability to research, analyze and train on data and reports
* Minimum of 2 years' physician & facility billing experience
About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
* Company-sponsored events such as sporting events, BBQs, and holiday parties
* Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
* Tuition reimbursement
* Growth opportunities, ongoing education, training, leadership courses
* A generous 401K retirement plan
* A variety of discounts throughout the hospital and community are available to employees
* Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
* Culture that promotes and supports work/life balance
Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Account Representative - State Farm Agent Team Member
Collections specialist job in Boise, ID
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Looking for more than just a job? Join a team that truly makes a difference.
At Shauna Mickens State Farm, were more than an insurance officewere a trusted resource for families and businesses across Idaho, Oregon, Washington, and Utah. Based in Boise, our team takes pride in serving our community with integrity, care, and a personal touch.
Were looking for someone who shares our passion for helping others and building real connections. Whether its guiding a family through their first policy or helping someone protect their summer toys like boats, RVs, and ATVs, we show up with heart and professionalism every day.
If you're ready to grow your career in a supportive, people-first environment where your voice matters and your work has real impactwed love to hear from you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Shauna Mickens - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Account Representative - State Farm Agent Team Member
Collections specialist job in Boise, ID
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Brayden Nielson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Account Representative - State Farm Agent Team Member
Collections specialist job in Boise, ID
Job DescriptionBenefits:
Disability insurance
Life insurance
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Collin Leino - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Bi-lingual Early Stage Collector (Spanish) - $500 Sign-on Bonus
Collections specialist job in Boise, ID
WE ARE HIRING!
We are seeking a customer-focused individual to join our team as a Bi-lingual Early Stage Loan Counselor (Spanish)! You will play a crucial role in providing exceptional customer service and assistance to borrowers who are past due on their home loan payments, helping them achieve financial capacity and continued homeownership.
Why Work with Us?
At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth. It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a professional and mission-driven organization that makes a meaningful impact on the lives of Idahoans.
In This Role, You Will:
Engage with borrowers through phone calls, providing personalized support and guidance to prevent mortgage delinquency
Negotiate payment arrangements and follow up on returned payments to keep borrowers on track
Educate and counsel borrowers on financial options and resources
Administer early stage account collections and ensure compliance with regulatory requirements
Stay up-to-date on industry regulations, including FDCPA, RESPA, and FCRA
Identify borrowers for home retention programs and schedule property inspections to assess condition
Resolve delinquency through collection efforts and borrower assistance programs
Work in a team environment to meet and exceed performance metrics
Other duties as assigned
Requirements
Must be fluent in Spanish
Strong verbal communication skills and the ability to build trust with borrowers over the phone
Excellent organizational and critical thinking skills to prioritize tasks and meet deadlines in a fast-paced call center environment
Self-motivated with a sense of urgency and a passion for helping others
Ability to handle multiple tasks with high attention to detail and analytical skills to maximize results
1 to 3 years of experience in mortgage collections, loan processing, loan closing, or loan servicing (or a combination of education and experience in related fields)
Comfortable working in a call center environment with both inbound and outbound calls
Knowledge of mortgage industry regulations and compliance
Salary Description $20.25
35M Human Intelligence Collector
Collections specialist job in Boise, ID
Intelligence is crucial to the security of our nation. By gathering information about an adversary's intentions, strengths, vulnerabilities, and capabilities, the military can plan, prepare, and defend against potential attacks. As a Human Intelligence Collector in the Army National Guard, you will earn a security clearance, then utilize your strategic, cognitive, and language skills to obtain Intel from both friendly and hostile sources.
Your duties may include conducting intelligence gathering missions involving human sources; interrogating and debriefing, as defined by regulation, as well as other tactical and strategic interrogation-related duties; developing intelligence gathering and collection missions as well as interrogation plans; advising military organizations based on intelligence gathering; and coordinating with federal agencies.
Job Duties
* Screen human intelligence sources and documents
* Debrief and interrogate human intelligence sources
* Participate in human intelligence operations
* Analyze and prepare intelligence reports
Some of the Skills You'll Learn
* Human Intelligence analysis
* Utilizing premier digital and analytical tools to gather information and create products for the Commander
* The ability to use sophisticated mapping tools, intelligence networks and systems to identify the evolving threat on the battlefield
Helpful Skills
* Ability to speak in foreign languages
* Gathering and analyzing information
* Ability to think, speak, and write clearly
* An outgoing personality
* Proficiency in reading maps and charts
Through your training, you will develop the skills and experience to enjoy a civilian career in research or business planning, or work for government agencies.
Earn While You Learn
More than any other branch of service, the Army National Guard offers a wide range of intelligence-related positions. Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for Human Intelligence Collection Technicians consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, 6 to 18 months of language training to learn a foreign language, and 15 weeks of Advanced Individual Training (AIT). During AIT, you'll learn in the classroom and also gain experience in the field. Completion of your initial entry training in the Army National Guard can also lead to additional college credit.
Patient Accounts Representative (Biller/Coder)
Collections specialist job in Mountain Home, ID
Desert Sage Health Centers JOB TITLE: Patient Accounts Representative DEPARTMENT: Patient Accounts FLSA STATUS: Non - Exempt REPORT TO: Patient Accounts Manager in the Revenue Cycle, manages the claims
process, including accurate and timely claim creation, follow-‐ up and correspondence with providers, insurance inquiries/correspondence. The Representative will assist in the clarification and development of process improvements and inquiries, assure payments related to patient services from all sources are recorded and reconciled timely in order to maximize revenues. Other important duties include enrollment processing, and reporting.
PRIMARY DUTIES AND RESPONSIBILITIES
Billing and Claims -
o Prepares and submits clean claims to third party payers either electronically or by paper.
o Maintains relationship with clearinghouse, including appropriate follow-up with support issues.
o Coordinate the process of patient eligibility through various third-party sources.
o Coordinate collection process, to include any projects from Medisoft accounts and tracking current collections in eClinicalWorks.
o Field patient inquiries the Patient Registration staff need to escalate.
o Coordinate and administer policy and procedure for sliding scale.
o Work with patient registration staff, ensure appropriate collection of co-‐pay and self pay fees.
o Handles patient inquiries and answers questions from clerical staff and insurance companies.
o Identifies and resolves patient billing problems.
o Denial and insurance follow-‐up management.
o Issues adjusted, corrected, and/or rebilled claims to third party payers.
o Posts adjustments transfer of responsibility and refunds, as necessary.
o Assure coding is compliant and up to date.
o Reviews accounts and makes recommendations to the Patient Accounts Manager regarding non collectible accounts.
o Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Reporting -
o Coordinate all non-‐ financial aspects of the UDS as requested. Assist Patient Accounts Manager with financial aspects and assemble data tables from the EHR.
o Provide accurate compliance reporting data, reporting through EOB queries as needed.
MINIMUM REQUIREMENTS:
Knowledge of medical and/or dental billing and collection practices required.
Strong keyboard skills.
Works well in environment with firm deadlines; results oriented.
Perform multiple tasks effectively.
Able to work both independently and as part of a team.
Strong analytical skills required.
Capable of making timely, independent decisions.
TECHNICAL SKILLS:
Previous medical billing experience including knowledge of billing related reporting; 3 -‐5 years' experience in health-care billing & collection practices, preferably with an FQHC,
Experience working with medical payers including Medicare, Medicaid, and commercial insurance,
Working knowledge of medical billing systems,
Experience with Medicare and Medicaid's State Eligibility System,
Working knowledge of CPT and ICD-‐10 coding systems; Coding certification preferred, but not required.
A minimum of a GED is required, an Associate Degree from an accredited school is preferred,
Excellent organizational skills, and
Proficiency in Microsoft Office Suite
Auto-ApplyAccount Representative - State Farm Agent Team Member
Collections specialist job in Star, ID
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Monte Folsom - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Cash Posting Specialist
Collections specialist job in Eagle, ID
Leading their Cluster's operations in providing world-class best practices for cash collections and reconciliation for the Cluster's Home Health & Hospice agencies.
Collaborating with the Revenue Cycle Portfolio Leaders in developing, monitoring, and maintaining those world-class best practices for their Cluster.
Partnering with other billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources within the Home Health & Hospice Segment in shared ownership to ensure a world-class AR function across the organization.
DUTIES & RESPONSIBILITIES
Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
Provides coverage for cash posters in the event of short-term or unexpected absences.
Partners with cluster Executive Directors and/or Revenue Cycle Portfolio Leaders to provide training to Cash Posters.
Establishes and maintains positive and collaborative working relationships with Portfolio Billers and Collectors.
Maintains a comprehensive working knowledge of payor contracts and ensures that payors are collecting according to contract provisions.
Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for agency personnel.
Partners with cluster Executive Directors and/or AR Market Leaders, as well as Billers/Billing Managers, on payor projects in a timely manner.
Attends Agency BAM meetings to identify and report on Collections received.
Review, research, and post various types of funds daily
Prepare cash reports and reconcile daily
Resolve discrepancies by coordinating with internal teams
Research and clear all unidentified cash accounts monthly
Manage automated payment files and handle exceptions
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
At least three years' experience in health care billing and collections management, preferably in home health and/or hospice operations.
Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
Demonstrated capability to manage detailed information accurately.
Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.
Demonstrates ingenuity, autonomy, assertiveness, flexibilit,y and cooperation in performing job responsibilities.
Additional Information We are committed to providing a competitive Total Rewards Package that meets our employees' needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
Location: Remote
Why Join Us
At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact.
What sets us apart:
Opportunity for stock ownership
Empowered, flat leadership model supported by centralized resources
A work-life balance that promotes personal well-being
Complete benefits package: medical, dental, vision, 401(k) with match
Generous PTO, holidays, and professional development
A culture built around our core values-CAPLICO:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
About Pennant
Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model enables local leaders to lead, while we provide centralized support for clinical, HR, IT, legal, and compliance needs, empowering them to succeed.
Learn more at: ********************
#Remote
Pennant Service Center
1675 E. Riverside Drive, Suite 150
Eagle, ID 83616
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
Auto-ApplyAccounts Receivable, Customer Service Operations
Collections specialist job in Boise, ID
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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