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Collections specialist jobs in Iowa - 122 jobs

  • Credit & Collections Analyst

    Collabera 4.5company rating

    Collections specialist job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Job Description • Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships • Review payment history and account information • Update/confirm debtor information • Negotiate payment plan modifications according to established policies and procedures • Administer collection efforts within federal and state regulations and company policy • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors • We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. Qualifications • A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service • Ability to remain seated for long periods of time to perform telephone work in a call center environment • Capacity to quickly change focus on work activities • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques • Familiarity with the client's financial policies and procedures regarding collections. Additional Information To know more on this position or to schedule an interview please contact: Monaliza Santiago ************
    $56k-77k yearly est. 60d+ ago
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  • Senior Specialty Account Specialist - Respiratory - Iowa City

    GSK

    Collections specialist job in Iowa City, IA

    Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources (i.e., financial). Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers. Biologic/Rare Disease/Respiratory Sales experience. Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $52k-77k yearly est. Auto-Apply 8d ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Collections specialist job in West Des Moines, IA

    Job Description Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 2d ago
  • Collections Specialist

    Greatamerica 4.3company rating

    Collections specialist job in Cedar Rapids, IA

    GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to Our Collections Team! The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service. The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues. As a Portfolio Manager, you will: Contact and collect accounts 10-60 days past due to arrange for timely payments Process phone calls, internal inquiries, meetings, and other requests simultaneously Process research and correspondence in relation to customer disputes and collection problem inquiries Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history Determine why customers are delinquent- and overcome obstacles to ensure payment Expectation to work 36 accounts per day Lives the GFSC principles and is involved in cross functional team efforts/training as required To be successful in this role you will need: Education High school graduate or equivalent Experience Desire collection experience in financial services-leasing or equivalent- but not necessary Other Requirements Demonstrated ability to perform in a high intensity, customer focused environment Proven track record of excellent written and verbal communication skills and negotiation skills Ability to research, analyze and resolve problems General math and computation skills-oral People Skills Ability to follow processes and procedures Ability to effectively process high volume incoming/outgoing phone calls Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at ***************************** Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Davenport Collection Specialist 1, Fixed Collections

    Impact Life

    Collections specialist job in Davenport, IA

    As part of the Donor Services Phlebotomy team, our Collection Specialists conduct donor registrations, screenings, physicals, and phlebotomy as well as provide donor care during the donation process. This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends. What does it take to change the world with us? Customer service experience Enjoy working with the public Have a good, stable work history Understand the importance of following standard operating procedures Be able to work a varied schedule including days, evenings, and weekends May train away from home for up to two weeks at a time Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier Pre-employment background check, drug screen, and motor vehicle report are required. What does this change mean for you? Industry leading pay rates including shift premiums and weekend pay Paid training Advancement opportunities On Demand Pay An opportunity to make a difference in your community An excellent benefit package: Generous paid time off that begins to accrue on your first day of employment. Medical, Dental, and Vision insurance plans Free Life Insurance 401K with employer match Health Savings Account Flexible Spending Account Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity Doctor on Demand Employee Referral Bonus Program Tobacco Cessation Reimbursement Health Club Reimbursements Employee Savings Programs for discounts on various goods and services For more information on our benefits click this link or copy and paste it into your web browser: **************************************************** If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference. Some jobs change your life. Others change the world. At ImpactLife, we do both.
    $26k-34k yearly est. 9d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Des Moines, IA

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 36d ago
  • Accounts Receivable Specialist

    CFI-Pet Friendly Company Drivers

    Collections specialist job in North Liberty, IA

    Heartland Express is growing and hiring; seeking professional individuals to join our team! Currently, we are seeking an Account Receivable Specialist for our North Liberty, IA headquarters. This is a full-time, immediate opening. Primary Function The A/R Specialist role is a dynamic and exciting position spanning multiple areas of responsibility. The ideal candidate will meet the qualifications below, or must be willing to do on the job training to gain fluency in these areas. Description The role is comprised of three main functions: Dedicated and Statement Billing; Accessorial Billing; and Paperwork Collections. The individual performing each of these will require well established office skills to be successful, including Excel experience, great organization skills, attention to detail, the ability to manage your time, and the ability to work in an ever-changing, team-oriented environment. A positive attitude and dependable work ethic are required for this role. The following are examples of daily tasks which must be completed timely and accurately: * Ability to read and understand invoices and contracts * Manage a large volume of email and phone traffic * Request and retrieve missing paperwork * Work with various internal technical programs and processes to generate bills and navigate through daily workflows * Communicate with other co-workers and drivers from all areas of the company professionally
    $29k-37k yearly est. 60d+ ago
  • Accounts Receivable Specialist

    Heartlandexternalcareers

    Collections specialist job in North Liberty, IA

    Heartland Express is growing and hiring; seeking professional individuals to join our team! Currently, we are seeking an Account Receivable Specialist for our North Liberty, IA headquarters. This is a full-time, immediate opening. Primary Function The A/R Specialist role is a dynamic and exciting position spanning multiple areas of responsibility. The ideal candidate will meet the qualifications below, or must be willing to do on the job training to gain fluency in these areas. Description The role is comprised of three main functions: Dedicated and Statement Billing; Accessorial Billing; and Paperwork Collections. The individual performing each of these will require well established office skills to be successful, including Excel experience, great organization skills, attention to detail, the ability to manage your time, and the ability to work in an ever-changing, team-oriented environment. A positive attitude and dependable work ethic are required for this role.
    $29k-37k yearly est. 11h ago
  • Debt Collector

    Blitt and Gaines PC 3.6company rating

    Collections specialist job in Des Moines, IA

    Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25
    $29k-35k yearly est. 60d+ ago
  • On-Site Collector - Des Moines, Iowa

    Transworld Systems Inc. 4.3company rating

    Collections specialist job in Des Moines, IA

    , with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts. * Provide thorough, efficient, and accurate account updates on computer files for each call made or received. * Demonstrate effective skip-tracing techniques by locating consumer contact information. * Counsel delinquent consumers to assist in finding funds to meet their payment obligations. * Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with company policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. Qualifications * High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience. * Previous collections experience preferred. * Basic computer skills. * Ability to maintain the highest level of confidentiality. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment: * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $17 hourly 8d ago
  • Accounts Receivable Specialist

    Precision of New Hampton

    Collections specialist job in New Hampton, IA

    Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsible for the day to day accounting working, but also assisting in processing of customer orders and other daily tasks. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. ACCOUNTS PAYABLE/RECEIVABLE RESPONSIBILITIES. Updating and maintaining records of expenditures Sending out payments for company credit cards Responding to vendor invoices Ensuring that all payments are made in accordance with company policy Ensuring that all payments are sent on time Resolving payment discrepancies and disputes on behalf of the company Preparing and mailing invoices to customers Posting payments to customer accounts Organizing and filing deposit receipts as invoices are paid Preparing reports on delinquent accounts and customer payment profiles Reconciling cash receipts and deposits Analyzing financial records for accuracy CUSTOMER SERVICE RESPONSIBILITIES: · Answer phone · Enter Sales orders · Entering credit card transactions · Processing credits · Bank Deposits · Confirming order shipments · Solve problems · Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: · Experience using AccPac/Sage is a plus, but not required · Must have the ability to work with patience and courtesy in customer relations · Must have the ability to communicate effectively, both verbally and in writing · Ability to think quickly and logically to ensure expedient response to customer inquiries · Must have strong organization and multi-tasking skills · Enter information into multiple screens while listening to information from customers · Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off
    $29k-37k yearly est. 60d+ ago
  • Customer Service - AR/AP

    Advance Services 4.3company rating

    Collections specialist job in Elk Horn, IA

    Accounts Payable / Accounts Receivable Customer Service Elk Horn, IA | $15.00/hr | Full-Time Schedule: Monday-Friday, 8:00 AM - 5:00 PM Work Type: Hybrid (3 days onsite / 2 remote after training) Seeking a detail-oriented AP/AR Customer Service Representative to support a high-volume accounting department processing over 10,000 invoices monthly. Ideal for candidates who thrive in a fast-paced environment and enjoy variety in their day. Responsibilities Communicate with vendors, field staff, and corporate leadership Enter, process, and review invoices for accuracy Reconcile vendor accounts, petty cash, and credit cards Process invoices through PO systems and expense coding Meet deadlines while multitasking in a busy office Provide backup support across the department Qualifications Proficient in Microsoft Outlook & Excel ?Strong attention to detail and time-management skills ?Basic accounting knowledge ?Past Customer Service experience a plus Professional communication skills Preferred (Not Required): Kofax, Lawson, Perceptive (ImageNow), Workday Why Apply Weekly pay Health benefits & PTO Casual, supportive work environment No application fees Apply now or visit Advance Services, Inc. 308 Chestnut Street, Atlantic, IA 50022 ************** (Select Atlantic branch) Advance Services is an Equal Opportunity Employer.
    $15 hourly 6d ago
  • Billing & Accounts Receivable Specialist

    Hawkeye Care Centers of Iowa

    Collections specialist job in Urbandale, IA

    As a member of the Finance team, this position is responsible for the timely filing of claims to support skilled nursing and assisted living facilities. This position is responsible for the accurate submission, tracking, and posting of claims. The individual will work with our EHR to input, monitor and follow up on claim status. The individual in this role will work directly with multiple locations providing prompt service and timely follow-up. This is a great opportunity for individuals that are organized, process driven, and detail oriented. Essential Functions and Responsibilities: * The Billing Specialist is responsible for the full-cycle billing processes. * These duties include, processing monthly skilled nursing facility claims for Medicare, Medicaid, Private payers and third-party insurances, posting insurance payments, working denials, and ensuring current A/R for assigned facilities is accurate. * Maintains or oversees maintenance of accounts receivable systems, resident billing and accounts according to accepted accounting principles, regulations, and company policy/procedures and timelines. * Maintains and oversees the billing and control of Medicaid, Medicare, Medicare Advantage, private insurance and co-insurance for patient claims. * Guarantees that all claims are filed accurately and on a timely basis. * Ensures that the co-insurance is billed to the responsible party or insurance company timely. * Communicates and works cooperatively with fiscal intermediaries, company accounting staff, auditors, state agencies and facility staff. * Research delinquent accounts and works the claim denial management process. * Complete general bank deposits and posting of electronic payments, making adjustments as needed. * Submit electronic and manual billing claims to carriers' intermediaries, and other payer sources through clearinghouse. Follow-up on Return to Provider (RTP) claims or rejected claims by the clearinghouse. * Reviews and updates census in EHR as necessary to ensure accurate billing * Reviews A/R monthly for accuracy. * Maintains professional and technical knowledge by attending educational workshops. * Follows instructions and completes daily assignments as assigned and is proactive to change. Qualifications: Education and Experience * 1-2 years of experience in medical billing. * * Skilled nursing facility billing experience preferred (but not required) * Strong verbal and written communication skills * ICD-10 knowledge LTC Accounting Services offers a competitive benefits package including medical, dental, vision, life insurance, and a 401K retirement plan.
    $29k-36k yearly est. 60d+ ago
  • Billing & Accounts Receivable Specialist

    Hawkeye Care Center

    Collections specialist job in Urbandale, IA

    As a member of the Finance team, this position is responsible for the timely filing of claims to support skilled nursing and assisted living facilities. This position is responsible for the accurate submission, tracking, and posting of claims. The individual will work with our EHR to input, monitor and follow up on claim status. The individual in this role will work directly with multiple locations providing prompt service and timely follow-up. This is a great opportunity for individuals that are organized, process driven, and detail oriented. Essential Functions and Responsibilities: The Billing Specialist is responsible for the full-cycle billing processes. These duties include, processing monthly skilled nursing facility claims for Medicare, Medicaid, Private payers and third-party insurances, posting insurance payments, working denials, and ensuring current A/R for assigned facilities is accurate. Maintains or oversees maintenance of accounts receivable systems, resident billing and accounts according to accepted accounting principles, regulations, and company policy/procedures and timelines. Maintains and oversees the billing and control of Medicaid, Medicare, Medicare Advantage, private insurance and co-insurance for patient claims. Guarantees that all claims are filed accurately and on a timely basis. Ensures that the co-insurance is billed to the responsible party or insurance company timely. Communicates and works cooperatively with fiscal intermediaries, company accounting staff, auditors, state agencies and facility staff. Research delinquent accounts and works the claim denial management process. Complete general bank deposits and posting of electronic payments, making adjustments as needed. Submit electronic and manual billing claims to carriers' intermediaries, and other payer sources through clearinghouse. Follow-up on Return to Provider (RTP) claims or rejected claims by the clearinghouse. Reviews and updates census in EHR as necessary to ensure accurate billing Reviews A/R monthly for accuracy. Maintains professional and technical knowledge by attending educational workshops. Follows instructions and completes daily assignments as assigned and is proactive to change. Qualifications: Education and Experience 1-2 years of experience in medical billing. Skilled nursing facility billing experience preferred (but not required) Strong verbal and written communication skills ICD-10 knowledge LTC Accounting Services offers a competitive benefits package including medical, dental, vision, life insurance, and a 401K retirement plan.
    $29k-36k yearly est. 60d+ ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Collections specialist job in West Des Moines, IA

    Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 2d ago
  • Davenport Collection Specialist 1, Driver, Mobile Collections

    Impact Life

    Collections specialist job in Davenport, IA

    As part of the Donor Services Phlebotomy team, our Collection Specialist Drivers conduct donor registrations, screenings, physicals, and phlebotomy as well as providing donor care during the donation process. The Collection Specialist Driver is responsible for driving large blood center vehicles to transport blood drive supplies and Donor Services team members, the set-up and tear down of the collection operation, and restocking of supplies. This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends. What does it take to change the world with us? Customer service experience Enjoy working with the public Have a good, stable work history Understand the importance of following standard operating procedures Be able to work a varied schedule including days, evenings, and weekends Be able to train away from home for up to two weeks at a time Be comfortable driving larger vehicles (i.e. box-trucks, truck and trailer combos) Be comfortable driving in various weather conditions Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier Hold or be able to obtain a DOT Medical Certification Physical card Pre-employment background check, drug screen, and motor vehicle report are required. What does this change mean for you? Industry leading pay rates including shift premiums and weekend pay Paid training Advancement opportunities On Demand Pay An opportunity to make a difference in your community An excellent benefit package: Generous paid time off that begins to accrue on your first day of employment. Medical, Dental, and Vision insurance plans Free Life Insurance 401K with employer match Health Savings Account Flexible Spending Account Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity Doctor on Demand Employee Referral Bonus Program Tobacco Cessation Reimbursement Health Club Reimbursements Employee Savings Programs for discounts on various goods and services For more information on our benefits click this link or copy and paste it into your web browser: **************************************************** If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference. Some jobs change your life. Others change the world. At ImpactLife, we do both.
    $26k-34k yearly est. 2d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Des Moines, IA

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 7d ago
  • Accounts Receivable Specialist

    Precision of New Hampton

    Collections specialist job in New Hampton, IA

    Job Description Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsible for the day to day accounting working, but also assisting in processing of customer orders and other daily tasks. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. ACCOUNTS PAYABLE/RECEIVABLE RESPONSIBILITIES. Updating and maintaining records of expenditures Sending out payments for company credit cards Responding to vendor invoices Ensuring that all payments are made in accordance with company policy Ensuring that all payments are sent on time Resolving payment discrepancies and disputes on behalf of the company Preparing and mailing invoices to customers Posting payments to customer accounts Organizing and filing deposit receipts as invoices are paid Preparing reports on delinquent accounts and customer payment profiles Reconciling cash receipts and deposits Analyzing financial records for accuracy CUSTOMER SERVICE RESPONSIBILITIES: · Answer phone · Enter Sales orders · Entering credit card transactions · Processing credits · Bank Deposits · Confirming order shipments · Solve problems · Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: · Experience using AccPac/Sage is a plus, but not required · Must have the ability to work with patience and courtesy in customer relations · Must have the ability to communicate effectively, both verbally and in writing · Ability to think quickly and logically to ensure expedient response to customer inquiries · Must have strong organization and multi-tasking skills · Enter information into multiple screens while listening to information from customers · Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off #hc132309
    $29k-37k yearly est. 9d ago
  • Debt Collector

    34259-Blitt and Gaines PC

    Collections specialist job in Urbandale, IA

    Job DescriptionDescription: Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Requirements:
    $26k-36k yearly est. 29d ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Collections specialist job in West Des Moines, IA

    Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. Auto-Apply 60d+ ago

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Top 4 Collections Specialist companies in IA

  1. Globe Acceptance

  2. Impact Life

  3. CBE Companies

  4. GreatAmerica Financial Services Corporation

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