Collections specialist jobs in Jacksonville, FL - 99 jobs
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Collector
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Resolution Specialist
Invoice Resolution Specialist I (33837)
Kls Martin LP 4.1
Collections specialist job in Jacksonville, FL
Who We Are
At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.
The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.
KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.
KLS Martin Guiding Principles
Established, Privately Held Business Group - Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
Patient Focus - We design products with the patient in mind - CMF, Thoracic & Hand
Product to Table - Integrated planning, design, manufacturing and distribution process
Educational Partner - Our primary focus for support is on education
Inventory Alliance - Inventory management is critical to patient treatment/outcome
Surgical Innovation is Our Passion - More than just a tagline
What We Offer
We provide full-time employees with a competitive benefits package, including paid parental leave
In-house training and professional development opportunities
A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation
Job Summary
At KLS Martin, we are offering an opportunity to contribute to the success of a dynamic and thriving company. We are seeking a skilled and driven Invoice Resolution Specialist for commercial accounts receivable. Responsible for managing outstanding receivables and resolving invoice discrepancies. This role builds foundational knowledge of collections processes, systems, and compliance. Your experience in customer service, attention to detail and problem-solving skills will contribute to our overall success.
Essential Functions, Duties, and Responsibilities
Invoice Resolution:
Manage invoice to cash cycle of assigned accounts: ensure timely delivery of invoices & statements, effectively communicate with customers to address account questions & past due balances.
Research and resolve discrepancies in a timely manner (purchase orders, sales tax, freight charges, payment terms) by collaborating with external and internal departments.
Recognize when account issues should be escalated and take appropriate action to resolve.
Assist with cash application by identifying and reporting discrepancies.
Internal Controls:
Maintain organized collections records in compliance with internal controls.
Develop knowledge of department and company policies, procedures, and compliance requirements.
Process Improvement:
Contribute to process improvement discussions by identifying inefficiencies and suggesting solutions.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
Educational and Experience Requirements
High School Diploma or Equivalent.
Prior experience in customer service, invoice reconciliation or equivalent combination of education and experience preferred.
1-3 years of experience in related position preferred.
Intermediate level knowledge of Microsoft Office software applications.
Previous use of SAP and Salesforce a plus.
Knowledge, Skills, and Abilities
Attention to Detail: Accurately manages documentation, and attention to invoice reconciliation at the foundational level.
Problem Solving: Accurately identifies issues and applies established procedures to resolve them.
Teamwork & Collaboration: Works collaboratively with others and contributes to a positive team environment.
Communication: Clearly & professionally exchanges information with customers and colleagues.
Accountability: Take ownership of assigned work, meet deadlines and reliably follow through.
Professionalism: Demonstrate integrity, respect, and adherence to KLS Martin's quality and safety policies and procedures.
Skill Requirements
Typing/computer keyboard
Utilize computer software (specified above)
Retrieve and compile information
Maintain records/logs
Verify data and information
Organize and prioritize information/tasks
Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
Verbal communication
Written communication
Public speaking/group presentations
Research, analyze and interpret information
Investigate, evaluate, recommend action
Basic mathematical concepts (e.g. add, subtract)
Physical Requirements
Sitting for extended periods
Extended periods viewing computer screen
Reading
Speaking
Hear/Listen
Maintain regular, punctual attendance
Bending/Stooping
Reaching/Grasping
Writing
Hazards
Normal office environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
KLS Martin is a drug-free employer
$29k-44k yearly est. 2d ago
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3rd Party Collections Specialists (JAX, FL)
Us Sequium Asset Solutions
Collections specialist job in Jacksonville, FL
Full-time Description Sequium Asset Solutions is looking for 3rd Party Experienced Collectors in the Jacksonville Area In this position you will contact consumers and negotiate repayment of outstanding debt obligations. Our training program offers education on the most technologically advance collections system, our client requirements, negotiation skills and system/account codes. Sequium offers an encouraging environment with growth opportunities.
$17 - $20/hour (Based on Experience + monthly bonus opportunity) * Paid training * Full Benefits * Paid Time Off * 401K * Referral Program * Tuition Reimbursement
Qualified candidates must have a minimum of 2 years prior 3rd party collections experience handling targeted outbound and inbound calls and negotiating the repayment of past due accounts. Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!
Bilingual Spanish Openings Also Available
EOE M/F/V/D b/g check, drug screening required
Sequium, Paying for Performance
$17-20 hourly 60d+ ago
Legal Collections Agent
Radius Holdings LLC
Collections specialist job in Jacksonville, FL
Job Description
Radius Global Solutions LLCis currently hiring 1st Party Litigation Collectors to join our team. Our client is a large multinational bank and the First Party Litigation Collectors will initiate the appropriate action to collect past due balances while partnering with our Legal Administrative team and attorneys to initiate legal action where necessary. Responsibilities include, but are not limited to, inbound and outbound telephone calls to consumers regarding delinquent accounts and managing accounts according to Company and Client work standards by:
Correctly setting up new collection accounts as assigned
Utilizing and employing necessary collection tools in accordance with company procedures (i.e. systems, letters, skip tracing, etc.)
Gaining an understanding of the consumer's reason for delinquency and sources of payment
Negotiating payment arrangements.
Accurately and thoroughly updating accounts in the collection system
Quickly making knowledge-based decisions to resolve the issues related to unpaid accounts.
Reviewing accounts to be recommended by legal referral.
* Qualifications*
High School diploma or equivalent required, post-secondary education a plus.
Previous collections, litigation, customer service, sales, or telemarketing experience required.
Previous legal collections experience preferred.
Motivated, self-starter, with the ability to thrive in an incentive and goal oriented environment.
Proficient PC skills including navigation within the collection system and other interfaces and excellent typing skills.
Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills. Ability to listen, communicate (written and verbal).
Demonstrated ability to communicate professionally with customer, clients and coworkers.
Ability to adhere to attendance policies and schedules
**Background checks and drug-screens are performed.
EEO Disabled/Veteran
$23k-39k yearly est. 15d ago
Collections Specialist
Selene Finance 4.6
Collections specialist job in Jacksonville, FL
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
$30k-39k yearly est. Auto-Apply 13d ago
Delivery Collection Specialist
Impact RTO Holdings
Collections specialist job in Jacksonville, FL
Delivery/CollectionSpecialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/CollectionSpecialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
$15-17.5 hourly 5d ago
Collections Officer
Radifi Credit Union
Collections specialist job in Jacksonville, FL
RadiFi Credit Union is seeking a Collections Officer to be responsible for protecting the assets of the credit union by reducing delinquency and minimizing losses through the effective collection of past-due accounts. This position requires professional, empathetic, and solution-focused communication with members to bring accounts current, while upholding the credit union's service standards and values.
Essential Functions & Responsibilities:
Contact members by phone, email, text, and mail, to resolve delinquent accounts in accordance with credit union policies, procedures, and regulatory requirements.
Review accounts daily, analyze repayment ability, and negotiate appropriate repayment arrangements.
Educate members on payment options, account status, and financial solutions to help resolve delinquency.
Maintain accurate documentation of all collection activities in the member's account record.
Recommend accounts for repossession, legal action, charge-off, or outside collection agency placement when necessary.
Work collaboratively with internal departments to ensure accurate account handling and to provide a positive member experience.
Stay current with collection laws, regulations (e.g., Fair Debt Collection Practices Act), and credit union policies.
Participate in collection campaigns, special projects, and department initiatives to meet delinquency and recovery goals.
Performs other job-related duties as assigned.
Qualifications
Knowledge and Skills
Experience
One year to three years of collections, call center, or financial services experience is required. Prior collections experience is preferred.
Education/Certifications/Licenses
A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
Strong communication and negotiation skills with the ability to remain professional, empathetic and firm.
Ability to work independently and as part of a team to achieve department goals.
Ability to analyze financial situations and recommend workable solutions. Proficient with Microsoft Office.
Strong organizational skills with attention to detail and accuracy.
ADA Requirements
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to stay calm when being challenged by customers in a stressful manner.
Working Conditions
The noise level in the work environment is usually moderate.
Acknowledgment
Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a contract and should not be constructed as a guarantee of employment for any period of time.
We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
$28k-42k yearly est. 10d ago
Collector I/II
Triad Financial Services 4.0
Collections specialist job in Jacksonville, FL
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Collector to join our growing team. Essential Functions: * Generate high volume of outbound calls to early stage delinquent borrowers
* Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment.
* Determine the reason for non-payment
* Document mortgage collection systems with all activities and communications
* Send Notice of Defaults (NODs) to customers when required
* Send letters to customers with pending post-dated payments
* Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA)
* Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, Anywho.com etc.
* Process mortgage payments in accordance with established guidelines
* Follow all company and departmental policies and procedures
* Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices
* Consistently meet or exceed monthly goals
* Be flexible with their time and schedule in order to meet the needs of the business
* Perform other duties that may be assigned by supervisor
Minimum Qualifications:
* High School diploma or equivalent
* Solid PC skills
* Analytical and problem-solving skills and attention to detail
* Communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences
* Ability to negotiate with others and demonstrate assertiveness and empathy when necessary to obtain favorable resolutions
* Knowledge of Billing and Collections procedures
* Must be goal oriented
* At least 1 year of telephone customer contact experience
* Ability to present a professional image to customers, coworkers and external contacts
* Excellent verbal and written skills to communicate and negotiate with parties
* Ability to prioritize multiple tasks and work well under deadlines
* Knowledge of federal regulations and the Fair Debt Collection Practices Act
* Patience and ability to manage stress
* MSP experience is a plus
* High school diploma or GED
Physical Demand:
* Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
* Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
* Must be able to talk, listen and speak clearly on telephone
$31k-41k yearly est. 27d ago
Financial Services Collections Analyst
Paysafe Ltd.
Collections specialist job in Jacksonville, FL
About Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at ****************
The CollectionsSpecialist is responsible for collections of outstanding accounts receivable dollars from the existing merchant base and all other aspects of collections, resolving merchant billing problems and/or merchant DDA issues and reducing accounts receivable delinquency. This position will report to the Senior Financial Services Manager.
This role is based in Jacksonville, FL and offers a hybrid working model of working remotely while also being able to work an average of three days per week from our office in Jacksonville.
Responsibilities
* Reviewing outstanding reject balances for collection efforts.
* Making outbound collection calls in a professional manner while keeping and improving customer relations.
* Resolves merchant-billing and/or merchant DDA issues and rescues accounts receivable delinquency, applying good customer service in a timely manner.
* Open and monitor Salesforce tickets for merchant issues to route questions/concerns to appropriate departments.
* Collect merchant payments via check, credit card, or Divert Process.
* Manage the undiverting and releasing of merchant funds where appropriate.
* Identify issues attributing to account delinquency and discuss with management.
* Review and monitor assigned accounts and all applicable collection reports.
* Log and provide timely follow-up on payment arrangements.
* Mail/Email correspondence to customers to encourage payment of delinquent accounts.
Experience and Skills
* The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
* Strong communication, problem solving and analytical skills required
* Ability to work independently and to adapt to a fast-changing environment.
* Proficiency in Microsoft Office including Excel as well as various platforms to gather required information.
* Experience in a payment processing environment is preferred but not required.
* The ability to pay attention to detail with an eye for accuracy.
* Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Life at Paysafe:
One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you'll be one of over 3300 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.
Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
$30k-47k yearly est. 60d+ ago
Financial Services Collections Analyst
Paysafe
Collections specialist job in Jacksonville, FL
Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at ****************
The CollectionsSpecialist is responsible for collections of outstanding accounts receivable dollars from the existing merchant base and all other aspects of collections, resolving merchant billing problems and/or merchant DDA issues and reducing accounts receivable delinquency. This position will report to the Senior Financial Services Manager.
This role is based in Jacksonville, FL and offers a hybrid working model of working remotely while also being able to work an average of three days per week from our office in Jacksonville.
Responsibilities
Reviewing outstanding reject balances for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves merchant-billing and/or merchant DDA issues and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Open and monitor Salesforce tickets for merchant issues to route questions/concerns to appropriate departments.
Collect merchant payments via check, credit card, or Divert Process.
Manage the undiverting and releasing of merchant funds where appropriate.
Identify issues attributing to account delinquency and discuss with management.
Review and monitor assigned accounts and all applicable collection reports.
Log and provide timely follow-up on payment arrangements.
Mail/Email correspondence to customers to encourage payment of delinquent accounts.
Experience and Skills
The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
Strong communication, problem solving and analytical skills required
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel as well as various platforms to gather required information.
Experience in a payment processing environment is preferred but not required.
The ability to pay attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Life at Paysafe:
One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you'll be one of over 3300 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.
Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
$30k-47k yearly est. 60d+ ago
Collections Representative
Ncb Management Services Inc. 3.8
Collections specialist job in Jacksonville, FL
The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations.
Essential Job Functions
Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment.
Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery.
Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database.
Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action.
Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance.
Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA).
Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer.
Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers.
Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action.
Physical Abilities
Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer.
Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications.
Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information.
Hearing Ability: Good hearing to understand customer responses during phone conversations.
Visual Ability: Ability to read and review documents, screens, and reports accurately.
Communication Skills
Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations.
Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport.
Written Communication: Professional and clear writing for emails, messages, and accurate documentation.
Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information.
Qualifications
High school diploma or equivalent.
Previous experience in collections, customer service, or related field.
Strong negotiation and communication skills.
Proficiency in using computer software and databases.
Knowledge of relevant laws and regulations, such as the FDCPA.
This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
$27k-36k yearly est. Auto-Apply 60d+ ago
Debt Specialist I (US)
TD Bank 4.5
Collections specialist job in Jacksonville, FL
Hours:
40
Pay Details:
$22.00 - $27.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Debt Specialist I reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts.
Depth & Scope
Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks
Understands how the assigned duties relate to others in the team and how the team integrates with others
Handles own workload, coordinates tasks and services with others
Recognizes and solves routine problems that can occur in their own work area without supervisory approval
Evaluates and selects solutions from established options
Follows standardized procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified
Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay
Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly
Develops familiarity with debt management counseling and information to provide to customers as necessary
Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.)
Education & Experience:
High School Diploma or GED required
Ability to develop strong phone skills to effectively work with customers
Developing negotiation skills to arrive at best overall solutions within established guidelines
Sales ability to make regular phone calls, present Company in positive way to customers and tactfully but firmly collect payments
Ability to learn and explain wide variety of consumer loan product details
Writing ability to clearly document calls
PC skills sufficiency
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$22-27.8 hourly Auto-Apply 6d ago
Collector
Beck Automotive Group
Collections specialist job in Palatka, FL
Job DescriptionSalary: $20.00 - $24.00/hr
Fairway Financial
Collector - Subprime Auto Finance
Full-Time or Part-Time Position Available
About Us:
We're not your average finance company, and this isn't your average collections job. Fairway Financial is a high-growth subprime auto lender looking for a hungry, results-oriented Collector who knows how to get deals done. If you thrive in an environment where performance matters, then we want you on our team.
Job Responsibilities:
Drive daily outbound calls to reach customers with delinquent accounts
Lock in payment arrangements, commitments, and follow-through
Identify skips and use available tools to locate hard-to-find customers
Push accounts forward - escalate to repo or legal when necessary
Document all account activity and customer communication accurately and in real time
Crush daily, weekly, and monthly collection goals
Work closely with recovery and repo agents to manage risk
Follow company standards and comply with all relevant laws (FDCPA, FCRA, etc.)
Qualifications:
Proven experience in collections, call center environment, or subprime lending
Previous automotive lending experience is highly preferred
A no nonsense attitude and the ability to confidently ask customers for payment
Proven negotiation and problem-solving skills
Able to stay calm and professional under pressure
Ability to use multiple computer programs efficiently to log calls and update account data throughout the day
Self-motivated and goal-oriented with a strong work ethic
Ability to maintain confidentiality while handling sensitive borrower information
Company Benefits:
Competitive Pay Plan: Recognizing and rewarding your contributions.
Low-Cost Health Insurance: Starting as low as $74.89 per pay period, including No-Cost Primary Care, Free Teladoc, & Nurse Concierge.
Dental & Vision Insurance: Comprehensive coverage for your well-being.
Scholarship Program: 100% paid college tuition for you, your spouse, or children.
Company-Paid Life Insurance: $25,000 benefit for your peace of mind.
Daycare Assistance: 50% of daycare premium costs.
Work-Life Balance: Closed every Sunday.
Retirement 401(k) Plan: Plan for your future with company support.
Professional Development: Company-provided training to enhance your skills.
Paid Time Off: Paid vacation and six paid holidays.
Employee Discounts: Special pricing on vehicles, parts, and services.
Drug-Free Workplace: Prioritizing safety and well-being.
Terms
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$20-24 hourly 13d ago
A/R & Authorization Specialist - Not a Remote Position
Cancer Specialists LLC 4.3
Collections specialist job in Jacksonville, FL
Cancer Specialists of North Florida is recruiting for an experienced A/R & Authorization Specialist for our busy Radiation Department. This is not a remote position. The A/R & Authorization specialist holds a dual role and is responsible for obtaining and recording all authorizations needed for radiation treatment and services in addition to following up on Accounts Receivable for the Radiation department.
On the A/R side, this position is responsible for contacting insurance companies for non-payment of claims, submitting medical records as requested by the carrier, and overseeing and handling collections on patient accounts, as well as other related and assigned tasks.
Essential duties and responsibilities include the following:
Run schedules to see if there are any radiation add-ons that require authorization
Call insurance companies for authorization obtainment and information
Coordinate with the physicist in updating any necessary changes to authorization requests
Retrieve written authorizations from insurance websites and portals
Enter authorizations and approvals in Mosaiq, and notate in Reg Overlay and in QCLs
Coordinate with physicians for peer-to-peer reviews, as required
Verify medical guidelines with insurance policies
Notate patient accounts with any pertinent information relating to authorizations
Perform review of patient accounts to ensure accuracy and timely payment per protocol
Demonstrate the ability to deal with patients and insurance companies in a professional manner regarding sensitive financial matters and recapture unpaid balances
Receive and resolve patient billing complaints and questions; initiates adjustments as necessary; follow up on all zero payment explanations of benefits and extend all options to obtain claim payments
Respond to all insurance company requests and provide information in a prompt and professional manner
Review EOBs (remittances) to ensure proper reimbursement of claims and report any problems, issues, or payer trends to supervisor
Interpret fee schedules and have ability to utilize to ensure proper payment receipt
Prepare adjustment requests with appropriate documentation and submit to supervisor
Work multiple A/R reports as provided by supervisor within specified timeframe
Request necessary information from site(s) and pertinent staff. Ability to follow up to assure receipt of information
Submit patient and insurance refunds for processing
Work credit balance reports for insurance and patient accounts
Work insurance and patient aging reports
Work correspondent letters from insurance companies requesting medical records
Maintain confidentiality regarding patient account status and the financial affairs of clinic and company
Attend seminars/meetings as needed
All other duties as assigned
Full-time position
Location Address: 7751 Belfort Parkway, Jacksonville, FL 32256
Education and Experience:
High School Diploma or Equivalent
Minimum of two years of authorization and/or accounts receivable follow-up preferably in a medical and/or oncology setting
Compensation and Benefits:
Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
$34k-41k yearly est. Auto-Apply 9d ago
Accounts Receivable Accountant
Jinko Solar U.S. Industries Inc.
Collections specialist job in Jacksonville, FL
Department
$31k-40k yearly est. Auto-Apply 7d ago
Accounts Receivable Specialist Jacksonville, FL
Esrhealthcare
Collections specialist job in Jacksonville, FL
Job Summary/Company:
several prominent and successful companies in the Jacksonville, FL area to identify Accounts Receivable Specialists for contract, contract-to-hire and direct hire opportunities.
Responsibilities:
Responsible for full-cycle accounts receivable duties including research and reconciliation of accounts Process and enter daily cash receipts to credit/debit customer accounts accordingly
Ensure all payments are applied correctly
Prepare batches for posting to the general ledger
Complete account reconciliation on a monthly basis
Assist collections team regarding payments, charge-backs and balances
Other duties as assigned
Qualifications/Background Profile:
Minimum of High School Diploma; Associate's degree or higher in Accounting, Finance or relevant field is preferred
2+ years of accounts receivable experience in a high-volume setting
Basic knowledge of accounting
Experience with lockbox processing and scanning checks
Knowledge of Microsoft Office products
Experience with large ERP systems, i.e. PeopleSoft, SAP, Dynamics GP, Costpoint
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
$31k-40k yearly est. 7d ago
Accounts Receivable Specialist
Amphenol CIT
Collections specialist job in Saint Augustine, FL
Performs posting of payments to Accounts Receivable and collection of invoices. Focus is to research and resolve payment discrepancies, improve DSO, reduce past due receivables and minimize bad debt. ESSENTIAL JOB FUNCTIONS Investigates issues related to non-payment of outstanding invoices and payment discrepancies and initiates the required action for resolution.
Posts cash receipts to SAP Accounts Receivable subledger and general ledger and reconciles accounts at month-end.
Provides information as required for management reporting.
Maintains positive working relationships with internal and external customers.
Advises collectors and/or management of payment issues and recommends corrective action.
Prioritizes and handles multiple tasks simultaneously.
Periodically assists the Accounts Receivable team with collecting invoice payments.
Special projects as assigned by Manager.
Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; talk and/or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
* Other duties may be assigned*
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates degree preferred.
Minimum three (3) years commercial collections experience on a business-to-business basis along with strong verbal and written communication skills.
Minimum of three (3) years Accounts Receivable experience in a business-to-business environment, utilizing advanced ERP systems, preferably SAP.
LANGUAGE SKILLS
Ability to read, write, speak and understand English.
MATHEMATICAL SKILLS
Basic knowledge of accounting principles and experience posting to general ledger.
JOB SKILLS
Demonstrated proficiency in utilizing computer applications such as Excel, Word, etc.
Experience in researching issues with customer accounts and ability to follow through to resolution.
Ability to communicate effectively and professionally to all levels of management and to communicate with customers on sensitive issues in a professional customer service manner.
Must be able to work as part of a team while working toward individual goals.
Must be detail oriented and flexible.
Ability to work in a self-motivated, independent environment with a good work ethic and dedication to quality with minimum supervision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate.
ENVIRONMENTAL POLICY
Carlisle Interconnect Technologies is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all of our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Carlisle Interconnect Technologies.
TRAVEL
Less than 10% travel may be required.
Delivery/CollectionSpecialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/CollectionSpecialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
$15-17.5 hourly 5d ago
Collector I/II
Triad Financial Services Inc. 4.0
Collections specialist job in Jacksonville, FL
Job Description
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Collector to join our growing team.
Essential Functions:
Generate high volume of outbound calls to early stage delinquent borrowers
Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment.
Determine the reason for non-payment
Document mortgage collection systems with all activities and communications
Send Notice of Defaults (NODs) to customers when required
Send letters to customers with pending post-dated payments
Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA)
Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, Anywho.com etc.
Process mortgage payments in accordance with established guidelines
Follow all company and departmental policies and procedures
Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices
Consistently meet or exceed monthly goals
Be flexible with their time and schedule in order to meet the needs of the business
Perform other duties that may be assigned by supervisor
Minimum Qualifications:
High School diploma or equivalent
Solid PC skills
Analytical and problem-solving skills and attention to detail
Communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences
Ability to negotiate with others and demonstrate assertiveness and empathy when necessary to obtain favorable resolutions
Knowledge of Billing and Collections procedures
Must be goal oriented
At least 1 year of telephone customer contact experience
Ability to present a professional image to customers, coworkers and external contacts
Excellent verbal and written skills to communicate and negotiate with parties
Ability to prioritize multiple tasks and work well under deadlines
Knowledge of federal regulations and the Fair Debt Collection Practices Act
Patience and ability to manage stress
MSP experience is a plus
High school diploma or GED
Physical Demand:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to talk, listen and speak clearly on telephone
$31k-41k yearly est. 28d ago
Debt Specialist I (US)
TD Bank 4.5
Collections specialist job in Jacksonville, FL
Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Debt Specialist I reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts.
**Depth & Scope**
+ Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks
+ Understands how the assigned duties relate to others in the team and how the team integrates with others
+ Handles own workload, coordinates tasks and services with others
+ Recognizes and solves routine problems that can occur in their own work area without supervisory approval
+ Evaluates and selects solutions from established options
+ Follows standardized procedures and practices and recommends opportunities to improve processes in their own work area
+ Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified
+ Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay
+ Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly
+ Develops familiarity with debt management counseling and information to provide to customers as necessary
+ Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
+ Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.)
**Education & Experience:**
+ High School Diploma or GED required
+ Ability to develop strong phone skills to effectively work with customers
+ Developing negotiation skills to arrive at best overall solutions within established guidelines
+ Sales ability to make regular phone calls, present Company in positive way to customers and tactfully but firmly collect payments
+ Ability to learn and explain wide variety of consumer loan product details
+ Writing ability to clearly document calls
+ PC skills sufficiency
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$22-27.8 hourly 5d ago
Collector
Beck Automotive Group
Collections specialist job in Palatka, FL
Fairway Financial
Collector - Subprime Auto Finance
Full-Time or Part-Time Position Available
About Us:
We're not your average finance company, and this isn't your average collections job. Fairway Financial is a high-growth subprime auto lender looking for a hungry, results-oriented Collector who knows how to get deals done. If you thrive in an environment where performance matters, then we want you on our team.
Job Responsibilities:
Drive daily outbound calls to reach customers with delinquent accounts
Lock in payment arrangements, commitments, and follow-through
Identify skips and use available tools to locate hard-to-find customers
Push accounts forward - escalate to repo or legal when necessary
Document all account activity and customer communication accurately and in real time
Crush daily, weekly, and monthly collection goals
Work closely with recovery and repo agents to manage risk
Follow company standards and comply with all relevant laws (FDCPA, FCRA, etc.)
Qualifications:
Proven experience in collections, call center environment, or subprime lending
Previous automotive lending experience is highly preferred
A no nonsense attitude and the ability to confidently ask customers for payment
Proven negotiation and problem-solving skills
Able to stay calm and professional under pressure
Ability to use multiple computer programs efficiently to log calls and update account data throughout the day
Self-motivated and goal-oriented with a strong work ethic
Ability to maintain confidentiality while handling sensitive borrower information
Company Benefits:
Competitive Pay Plan: Recognizing and rewarding your contributions.
Low-Cost Health Insurance: Starting as low as $74.89 per pay period, including No-Cost Primary Care, Free Teladoc, & Nurse Concierge.
Dental & Vision Insurance: Comprehensive coverage for your well-being.
Scholarship Program: 100% paid college tuition for you, your spouse, or children.
Company-Paid Life Insurance: $25,000 benefit for your peace of mind.
Daycare Assistance: 50% of daycare premium costs.
Work-Life Balance: Closed every Sunday.
Retirement 401(k) Plan: Plan for your future with company support.
Professional Development: Company-provided training to enhance your skills.
Paid Time Off: Paid vacation and six paid holidays.
Employee Discounts: Special pricing on vehicles, parts, and services.
Drug-Free Workplace: Prioritizing safety and well-being.
Terms
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a collections specialist earn in Jacksonville, FL?
The average collections specialist in Jacksonville, FL earns between $25,000 and $44,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Jacksonville, FL
$33,000
What are the biggest employers of Collections Specialists in Jacksonville, FL?
The biggest employers of Collections Specialists in Jacksonville, FL are: