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The differences between collections specialists and credit and collections analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections specialist and a credit and collections analyst. Additionally, a credit and collections analyst has an average salary of $49,262, which is higher than the $35,164 average annual salary of a collections specialist.
The top three skills for a collections specialist include customer service, patients and customer accounts. The most important skills for a credit and collections analyst are customer service, credit limits, and past due accounts.
| Collections Specialist | Credit And Collections Analyst | |
| Yearly salary | $35,164 | $49,262 |
| Hourly rate | $16.91 | $23.68 |
| Growth rate | -8% | -8% |
| Number of jobs | 40,277 | 18,105 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 52% |
| Average age | 46 | 46 |
| Years of experience | 12 | 12 |
As their name entails, collections specialists collect payments for the outstanding accounts receivables. Collections specialists list the names of those who were unable to pay their overdue bills based on their delinquency severity. They locate the customers through loan documents, background checks, credit bureau information, and other databases or paperwork. These specialists are expected to be excellent in their negotiation and communication skills. They should also be trustworthy, reliable, and act professionally to be considered as good specialists.
A credit and collections analyst is responsible for evaluating clients' account statements and financial transactions, analyzing their credit scores, and creating payment plans for outstanding debts. Credit and collections analysts assist in handling account discrepancies and financial disputes, reaching out to financial institutions and clients to collect documents and necessary data for resolution processes. They also update the clients' information on the database, analyze the terms of service of contracts, and respond to the customers' inquiries and concerns regarding their account status.
Collections specialists and credit and collections analysts have different pay scales, as shown below.
| Collections Specialist | Credit And Collections Analyst | |
| Average salary | $35,164 | $49,262 |
| Salary range | Between $27,000 And $45,000 | Between $35,000 And $69,000 |
| Highest paying City | Boston, MA | Bridgewater, NJ |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | Kent Daniels & Associates | Vishay |
| Best paying industry | Finance | Finance |
There are a few differences between a collections specialist and a credit and collections analyst in terms of educational background:
| Collections Specialist | Credit And Collections Analyst | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between collections specialists' and credit and collections analysts' demographics:
| Collections Specialist | Credit And Collections Analyst | |
| Average age | 46 | 46 |
| Gender ratio | Male, 30.5% Female, 69.5% | Male, 30.0% Female, 70.0% |
| Race ratio | Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 3.7% White, 61.0% American Indian and Alaska Native, 0.5% | Black or African American, 12.0% Unknown, 4.0% Hispanic or Latino, 20.5% Asian, 3.6% White, 59.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |