Collections specialist demographics and statistics in the US
Collections specialist demographics research summary. Zippia estimates collections specialist demographics and statistics in the United States by using a database of 30 million profiles. Our collections specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about collections specialists after extensive research and analysis:
- There are over 91,544 collections specialists currently employed in the United States.
- 69.5% of all collections specialists are women, while 30.5% are men.
- The average collections specialist age is 45 years old.
- The most common ethnicity of collections specialists is White (61.0%), followed by Hispanic or Latino (18.5%), Black or African American (12.2%) and Unknown (4.1%).
- Collections specialists are most in-demand in Phoenix, AZ.
- Boston, MA pays an annual average wage of $45,241, the highest in the US.
- In 2022, women collections specialists earned 96% of what men earned.
- District of Columbia is the best state for collections specialists to live.
- Collections specialists are 63% more likely to work at private companies in comparison to public companies.
On this page
Collections specialist demographics by:
Collections specialist gender statistics
69.5% of collections specialists are women and 30.5% of collections specialists are men.
- Female, 69.5%
- Male, 30.5%
Collections specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 69.5% |
| Male | 30.5% |
Collections specialist gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$36,411
Female income
$35,108
Collections specialist gender ratio over time
This data breaks down the percentage of men and women in collections specialist positions over time. Currently, 69.5% of collections specialists are female.
Collections specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.02% | 65.98% |
| 2011 | 32.35% | 67.65% |
| 2012 | 31.98% | 68.02% |
| 2013 | 30.08% | 69.92% |
| 2014 | 29.92% | 70.08% |
| 2015 | 30.97% | 69.03% |
| 2016 | 31.12% | 68.88% |
| 2017 | 29.80% | 70.20% |
| 2018 | 31.98% | 68.02% |
| 2019 | 26.67% | 73.33% |
| 2020 | 25.45% | 74.55% |
| 2021 | 30.52% | 69.48% |
Collections specialist related jobs gender ratio
We compared collections specialists with similar job titles to see how gender ratios vary. As you can see, time recorder and recovery agent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Insurance Billing Clerk | 5% | 95% |
| Receptionist/Accounts Receivable | 5% | 95% |
| Directory Clerk | 7% | 93% |
| Collections Specialist | 31% | 69% |
| Recovery Agent | 69% | 31% |
| Time Recorder | 71% | 29% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Collections specialist demographics by race
The most common ethnicity among collections specialists is White, which makes up 61.0% of all collections specialists. Comparatively, 18.5% of collections specialists are Hispanic or Latino and 12.2% of collections specialists are Black or African American.
- White, 61.0%
- Hispanic or Latino, 18.5%
- Black or African American, 12.2%
- Unknown, 4.1%
- Asian, 3.7%
- American Indian and Alaska Native, 0.5%
Collections specialist race
| Collections specialist race | Percentages |
|---|---|
| White | 61.0% |
| Hispanic or Latino | 18.5% |
| Black or African American | 12.2% |
| Unknown | 4.1% |
| Asian | 3.7% |
| American Indian and Alaska Native | 0.5% |
Collections specialist race and ethnicity over time
See how collections specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Collections specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.60% | 14.55% | 3.58% | 16.43% |
| 2011 | 60.82% | 15.60% | 3.45% | 16.83% |
| 2012 | 63.06% | 15.91% | 3.43% | 14.33% |
| 2013 | 61.34% | 16.46% | 4.05% | 15.27% |
| 2014 | 62.30% | 14.72% | 3.52% | 16.67% |
| 2015 | 60.93% | 14.74% | 3.32% | 17.48% |
| 2016 | 63.92% | 13.25% | 2.41% | 17.20% |
| 2017 | 61.08% | 16.61% | 3.49% | 15.56% |
| 2018 | 63.36% | 11.71% | 3.87% | 18.02% |
| 2019 | 59.98% | 13.56% | 3.32% | 20.23% |
| 2020 | 58.71% | 14.15% | 3.47% | 18.03% |
| 2021 | 61.05% | 12.24% | 3.65% | 18.50% |
Collections specialist wage gap by race
According to our data, asian collections specialists have the highest average salary compared to other ethnicities. Unknown collections specialists have the lowest average salary at $35,561.
| Ethnicity | Salary |
|---|---|
| Unknown | $35,561 |
| White | $36,569 |
| Black or African American | $36,591 |
| Asian | $36,683 |
| Hispanic or Latino | $36,663 |
Average collections specialist age
See how the average age of collections specialists varies based on ethnicity and gender.
Male
Female
Collections specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 48.5 |
| White | 43 | 47 |
| Black or African American | 45.5 | 49 |
| Asian | 53 | |
| Hispanic or Latino | 39 | 40 |
Collections specialist age breakdown
The average age of collections specialists is 40+ years years old, representing 66% of the collections specialist population.
Collections specialist age breakdown
| Collections Specialist Years | Percentages |
|---|---|
| 40+ years | 66% |
| 30-40 years | 23% |
| 20-30 years | 11% |
Collections specialist educational attainment
The most common degree for collections specialists is bachelor's degree, with 34% of collections specialists earning that degree. The second and third most common degree levels are associate degree degree at 25% and associate degree degree at 24%.
- Bachelor's, 34%
- Associate, 25%
- High School Diploma, 24%
- Diploma, 7%
- Other Degrees, 10%
Collections specialists by degree level
| Collections specialist degree | Percentages |
|---|---|
| Bachelor's | 34% |
| Associate | 25% |
| High School Diploma | 24% |
| Diploma | 7% |
| Other Degrees | 10% |
Collections specialist jobs you might like
Collections specialist wage gap by degree level
According to the data, collections specialists with a Bachelor's degree earn more than those without, at $37,756 annually. With a Associate degree, collections specialists earn a median annual income of $35,587 compared to $35,572 for collections specialists with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $35,572 |
| Bachelor's Degree | $37,756 |
| Some College/ Associate Degree | $35,587 |
Collections specialist employment statistics
Most collections specialists work for a private in the finance industry.
Company size where collections specialists work
Below, you can see the size of companies where collections specialists work.
Collections specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 28% |
Collections specialist jobs by company type
Employees with the collections specialist job title have their preferences when it comes to working for a company. For instance, most collections specialists prefer to work at private companies over public companies.
Collections specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 33% |
| Private | 63% |
| Government | 2% |
Collections specialist jobs by industry
The most common industries for collections specialists are finance, professional and health care.
Collections specialist industry statistics
| Industry | Percentages |
|---|---|
| Finance | 29% |
| Fortune 500 | 14% |
| Professional | 12% |
| Health Care | 11% |
| Technology | 6% |
| Retail | 4% |
| Manufacturing | 3% |
| Media | 2% |
| Internet | 2% |
| Transportation | 2% |
| Government | 2% |
| Telecommunication | 2% |
| Start-up | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Hospitality | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Insurance | 1% |
Collections specialist turnover and employment statistics
Collections specialist unemployment rate over time
The unemployment rate for collections specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Collections specialist unemployment rate by year
| Year | Collections specialist unemployment rate |
|---|---|
| 2010 | 12.02% |
| 2011 | 12.36% |
| 2012 | 10.85% |
| 2013 | 10.37% |
| 2014 | 8.36% |
| 2015 | 7.21% |
| 2016 | 5.43% |
| 2017 | 4.15% |
| 2018 | 4.83% |
| 2019 | 4.01% |
| 2020 | 4.42% |
| 2021 | 5.16% |
Average collections specialist tenure
The average collections specialist stays at their job for 1-2 years, based on the 31,639 collections specialists resumes in Zippia's database.
Collections specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 26% |
| 1-2 years | 38% |
| 3-4 years | 14% |
| 5-7 years | 13% |
| 8-10 years | 4% |
| 11+ years | 4% |
Collections specialist LGBT ratio compared to similar jobs
Review the percent of collections specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Procurement Administrator | 6.59% | 56,668 |
| Discount Clerk | 6.92% | 66,449 |
| Securities Teller | 7.10% | 11,913 |
| Accounts Adjustable Clerk | 7.32% | 75,810 |
| Collections Specialist | 7.90% | - |
| Payroll Manager | 9.54% | 6,972 |
| Cage Cashier | 10.47% | 68,085 |
Similar collections specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Procurement Administrator | 6.59% | 56,668 |
| Discount Clerk | 6.92% | 66,449 |
| Securities Teller | 7.10% | 11,913 |
| Accounts Adjustable Clerk | 7.32% | 75,810 |
| Payroll Manager | 9.54% | 6,972 |
| Cage Cashier | 10.47% | 68,085 |
Foreign languages spoken by collections specialists
The most common foreign language among collections specialists is Spanish at 79.8%. The second-most popular foreign language spoken is French at 6.4% and Portuguese is the third-most popular at 2.9%.
- Spanish, 79.8%
- French, 6.4%
- Portuguese, 2.9%
- German, 1.8%
- Arabic, 1.1%
- Other, 8.0%
Collections specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 79.8% |
| French | 6.4% |
| Portuguese | 2.9% |
| German | 1.8% |
| Arabic | 1.1% |
| Other | 8.0% |
