Collections specialist jobs near me - 536 jobs

Q: Can a collections specialist make 100k?

No, you cannot make $100,000 per year as a collections specialist. It is highly unlikely to earn over $100k because the average annual salary for a collections specialist is $34,496. Even collections specialists in higher-paid positions do not typically earn more than $43,000 per year.

Q: How much do collections specialists make?

The average salary for a collections specialist is around $34,000 in a year. This can range from $30,000 to over $40,000 in a year. The salary of a collections specialist can vary depending on several factors. These factors include education and experience and industry, company, and location. The unique combinations of these five factors significantly influence what any individual collection specialist will make.

Lead Zuora Billing and Revenue Consultant Remote - US
Twilio 4.5
Remote collections specialist job
Lead Application Engineer, Zuora Billing and Revenue Remote - US Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Lead Application Engineer, Zuora Billing & Revenue About the job This position is needed to join our Enterprise Application Development and Operations team. This role will focus on leading, designing, architecting, configuration, development, and testing of Zuora Billing and Revenue-specifically within the Invoice-to-Cash (I2C) and Revenue areas-to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting. The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and should be able to lead and conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. The candidate will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio's I2C landscape. Responsibilities In this role, you'll: Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes. Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc Create system prototypes and demos to validate solutions with stakeholders before development begins. Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes. Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc Support QAR, Audit and SOX compliance. Mentor and lead junior consultants in the team to enable them to make project deliverables. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora Demonstrated ability to lead the end-to-end implementation lifecycle-from requirements gathering through to testing and deployment. Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment Experience working closely with finance and accounting stakeholders in global organizations. Excellent interpersonal, verbal, and written communication skills. Strong time management and organizational skills; able to manage multiple initiatives in parallel. Should have a good knowledge of change management, Agile methodologies. Certifications in Zuora Billing and Revenue implementations Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Voluntary Self-Identification of Race & Ethnicity and Protected Veterans Status For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Twilio's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ***************** . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Disability Status * Select... Voluntary Self-Identification of Gender * Select... Voluntary Self-Identification of Race/Ethnicity * Select... Select... Voluntary Self-Identification of Sexual Orientation * Select... By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above. * #J-18808-Ljbffr
$76k-102k yearly est. 4d ago

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Self-Pay Collections Specialist II #Full Time #Remote
61St. Street Service Corp
Remote collections specialist job
Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut). Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications. Job Responsibilities: Collect full payment from patient or guarantor. Apply payments collected over the phone to each date of service. Establish payment arrangements and document terms in billing system. Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate. Clearly document in system summary of work. Evaluate the patient s ability to pay for services. Create payment arrangements via cash, check, credit card or payment plan as appropriate. Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays. Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly. Determine coverage for planned clinical services and calculate patient expected out of pocket expenses. Answer and return phone calls and other general office tasks. Perform other job duties as required. Job Qualifications: High school graduate or GED certificate is required. A minimum of 1 years experience in a physician billing or third-party payer environment. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. Candidate must demonstrate the ability to understand and navigate the payer adjudication process. Must demonstrate effective communication skills both verbally and written. Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.) Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred. Knowledge of medical terminology is preferred. Previous call center experience and/or claims experience is preferred. Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $23.69 - $32.00 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
$23.7-32 hourly 45d ago
Collection Specialist
Soleo Health 3.9
Remote collections specialist job
Full-time Description Soleo Health is seeking a Collection Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Home infusion therapy experience required. Soleo Health Perks: Competitive Wages Flexible schedules 401(k) with a match Referral Bonus Annual Merit Based Increases No Weekends or Holidays! Affordable Medical, Dental, and Vision Insurance Plans Company Paid Disability and Basic Life Insurance HSA and FSA (including dependent care) options Paid Time Off! Education Assistant Program The Position: The Collection Specialist is responsible for a broad range of collection processes related to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment. Responsibilities include: Researches all balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner Researches assigned correspondence; takes necessary action to resolve requests Routinely reviews and works correspondence folder requests in a timely manner Makes routine collection calls on outstanding claims Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified Researches refund requests received by payers and statuses refund according to findings Documents detailed notes in a clear and concise fashion in Company software system Identifies issues/trends and escalates to Manager when assistance is needed Provides exceptional Customer Service to internal and external customers Ensures compliance with federal, state, and local governments, third party contracts, and company policies Must be able to communicate well with branch, management, patients and insurance carriers Ability to perform account analysis when needed Answering phones/taking patient calls regarding balance questions Using portals and other electronic tools Ensure claims are on file after initial submission Identifies, escalates, and prepares potential payor projects to management and company Liaisons Write detailed appeals with supporting documentation Keep abreast of payor follow up/appeal deadlines Submits secondary claims Schedule: M-F 830am-5pm Requirements Previous Home Infusion and Specialty Pharmacy experience required 1-3 years or more of strong collections experience High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred Knowledge of HCPC coding and medical terminology CPR+ systems experience preferred Excellent math and writing skills Excellent interpersonal, communication and organizational skills Ability to prioritize, problem solve and multitask Word, Excel and Outlook experience About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keyword: accounts receivable, collection, specialty pharmacy, now hiring, hiring immediately Salary Description $21-$24 Per Hour
$21-24 hourly 34d ago
Collection Specialist / Remote
Brightspring Health Services
Remote collections specialist job
Our Company Amerita Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. As a core member of the Collection team, you will be responsible for a broad range of collection processes related to medical account receivable in support of a single or multiple site locations. The Collection Specialist will report to the Collection Manager and work remotely within the USA. Monday-Friday 8:00am-4:30pm • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance • 401(k) Retirement Plan • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability • Employee Discounts • Tuition Reimbursement • Paid Time Off & Holidays Responsibilities As a Collection Specialist, you will... Ensure daily accomplishments work towards company goals for cash collections and Account Receivable over 90 days. Understand and adhere to state and federal regulations and company policies regarding compliance, integrity, patient privacy and ethical billing and collection practices. Research outstanding balances and take necessary collection action to resolve in a timely manner; recommend necessary demographic changes to patient accounts to ensure future collections. Research assigned correspondence; take necessary action to resolve requested information in a timely manner; establish appropriate follow up. Resubmit accurate and timely claims in formats including, but not limited to, CMS-1500 and electronic 837. Utilize the mose efficient resources to secure timely payment of open claims or invoices, giving priority to electronic solutions. Negotiate payment plans with patients in accordance with company collection policies. Identify patterns of short-payment or non-payment and bring them to the attention of appropriate supervisory personnel. Review insurance remittance advices for accuracy. Identify billing errors, short-payments, overpayments and unpaid claims and resolve accordingly, communicating any needed system changes. Review residual account balances after payments are applied and generate necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing. Interact with third party collection agencies. Communicate consistently and professionally with other Amerita employees. Work within specified deadlines and stressful situations. Work overtime when necessary to meet department goals and objectives. Qualifications High School Diploma/GED or equivalent required; some college a plus A minimum of one (1) year of experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus Working knowledge of automated billing systems; experience with CPR+ preferred Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding Solid Microsoft Office skills required, including Word, Excel and Outlook Ability to type 40 wpm and proficiency with 10-key calculator Ability to independently obtain and interpret information Strong verbal and written communication skills About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit ****************** Follow us on Facebook, LinkedIn, and X. Salary Range USD $21.00 - $22.00 / Hour
$21-22 hourly Auto-Apply 2d ago
Collections Specialist - Eurofins Environment Testing - Barberton, OH
Eurofins Horti
Remote collections specialist job
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 7am - 3:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: Monitor and maintain accounts within assigned portfolio (large accounts). Contact clients via verbal and written communication for payment of past due invoices. Provide information and/or documentation to both internal and external clients. Interact with Collections Manager and Operation Designees to resolve client issues. Maintain current and accurate account notes in collections software Provide updates on accounts to Collections Manager, Operations and Sales as needed. Work daily follow up queue in collections software. Notify the Collections Manager of negative payment patterns. Facilitate and/or attend conference calls specific to collections activity on client accounts. Resolve cash discrepancies on client accounts by research in Oracle of payment application. Process credit card payments. Complete side projects/ task as assigned by Collections Manager Additional duties as assigned Qualifications Basic Minimum Qualifications: High School Diploma or equivalent At least 1 year of Collections/ Accounts Receivable experience or customer service experience Computer skills Authorization to work in the United States without restriction or sponsorship Ideal Candidates will have: Previous Collections experience Previous Accounts Receivable experience Knowledge of the Accounting process Customer service experience - internal and external AS/AA in Accounting or related field is a plus General business concepts General accounting knowledge Computers and accounting software knowledge Basic mathematical principles Knowledge of collections policies, procedures and best practices Strong written and verbal communication skills Active listening skills Negotiation skills Problem solving skills Organizational skills Strong customer service skills Detail oriented Ability to employ tact and discretion in business-related conversations Additional Information Requirements: Authorization to work in the United States indefinitely without restriction or sponsorship Professional working proficiency in English is a requirement, including the ability to read, write and speak in English Position is full-time Monday - Friday 7:00 am - 3:30 pm. Candidates currently living within a commutable distance of Barberton, OH are encouraged to apply. Pay rate: $20/hr Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. we offer excellent benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. *The benefits package offered will vary based on the employee's full-time or part-time regular status. To learn more about Eurofins, please explore our website ****************** . We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ***************************** Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
$20 hourly 1d ago
Collection Specialist
O'Mally Management Group
Remote collections specialist job
Collections Specialist Goals This is the for the Collections Specialist position for Specialty Healthcare Billing and Consulting (SHB&C) and additionally provides criteria for the evaluation of the position. The Collections Specialist position plays a critical part in the medical billing process. Under the supervision of the Facility Collections Director, the Collections Specialist is responsible for the timely collection of unpaid claims including appeal denials, collections of underpayments, and documenting all collection activities in the billing system. The Collections Specialist will meet or exceed the daily and monthly productivity and performance goals set forth by the Collections Director. Additionally, the Collections specialist will have excellent customer service skills and have the ability to communicate effectively both written and verbally. Position Responsibilities Under the direction of the Facility Collections Director, the Collections Specialist for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to: 1. Initiating collection follow‐ups of all unpaid or denied claims with the appropriate Payer 2. Researching, appealing, and resolving claim rejections, underpayments, and denials with appropriate Payer 3. Responding to written Payer communications as indicated with appropriate action in a timely manner 4. Processing claims and appeals by gathering information for appeals 5. Requesting insurance changes through the billing system as required during the collections process 6. Communicating payment or denial patterns that impact revenue to management in a timely manner 7. Maintaining communication and documenting daily in the billing system all follow up and communication on a patient account in a consistent and concise format 8. Developing and maintaining positive working relationships with team members and Payer representatives 9. Maintaining the strictest patient confidentiality Position Requirements The requirements for employment as the Collections Specialist for Specialty Healthcare Billing & Consulting are: 1. Excellent communication skillset; both written and verbal 2. Must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD‐9/ ICD‐10, and CPT/HCPCS codes 3. Must be able to type 60 wpm and be able to use 10‐key by touch 4. Must have an in‐depth understanding of the Explanation of Benefits (EOBs) with at least one year of prior medical collections experience in a Medical office, Central Business Office, or a Hospital Business Office etting 5. Detailed working knowledge and a demonstrated proficiency in at least one insurance company's billing and/or collection process 6. Experience with Patient Accounting systems (s) as well as having the ability to research medical coding 7. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority Education/Experience High School Diploma or GED - required 2 years of experience in a high‐paced, collections environment - minimum Strong math skills - required Physical Demands 1. Requires some bending, stooping, stretching 2. Requires eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment 3. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports 4. Requires lifting papers or boxes up to 50 pounds occasionally 5. Requires dexterity to type 60 wpm or more 6. Work is performed in a home-office environment 7. Work may be stressful at times; high‐pressured, fast‐paced environment with significant telephone and personal disruption 8. Must be willing to work overtime as needed to meet business objectives Compensation and Benefits SHB&C offers competitive hourly pay 401k with Match for all employees Medical, Dental, and Vision for Full-Time Employees Paid Time Off for Full-Time Employees Remote - Work from home Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Company is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Job Type: Full-time
$29k-39k yearly est. Auto-Apply 60d+ ago
Corporate Collection Specialist
Formerra
Remote collections specialist job
Who We Are ***************** Formerra leads in the market with the following key capabilities: Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands Integrated, long-standing relationships with leading, global suppliers Unparalleled and highly specialized technical, processing, and design support Regulatory-compliant material support and expertise Position Overview: The Collector is responsible for managing and collecting outstanding accounts receivable from customers. This role ensures timely payments, resolves billing issues, and maintains positive customer relationships while adhering to company policies and compliance standards. Essential Duties and Responsibilities: Contact customers via phone and email to collect past-due balances. Negotiate payment arrangements and monitor adherence to agreed terms. Research and resolve discrepancies related to invoices, credits, and payments. Maintain accurate records of collection activities in the company's system. Escalate unresolved accounts to management as needed. Collaborate with internal teams (Sales, Customer Service, Accounting, etc.) to resolve disputes. Prepare and analyze aging reports and provide status updates to management. Ensure compliance with all applicable laws and regulations, including Fair Debt Collection Practices Act (FDCPA). Qualifications: Education Requirements: High school diploma or equivalent; associate degree preferred. 1-3 years of experience in collections, credit, or accounts receivable. Experience Requirements: Strong communication and negotiation skills. Proficiency in Microsoft Office and SAP Ability to work independently and manage multiple priorities. Work Environment: Physical & Social Setting: Hybrid: A mix of office and remote work. Work Conditions: Requires remaining in a stationary position for prolonged periods of time, and frequent communication. You must be able to move and operate computers and other office equipment. Typical work is in an office environment where the noise level is low to moderate. Disclaimers: Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information-such as your Social Security number, birth date, or banking details-via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at ********************.
$28k-38k yearly est. Auto-Apply 9d ago
Collections Specialist - German speaking and (Italian or Spanish)
Ninjaone
Remote collections specialist job
Description About the RoleWe're hiring a Collections Specialist to ensure timely payments from our customers. In this role, you'll be both a customer advocate and a financial steward - engaging with customers to renew their contracts, addressing billing issues, and securing on-time payments. You'll collaborate across Sales, Customer Success, and Finance to keep our customers happy, contracts up-to-date, and cash flowing.Location - Berlin, Germany (in office 3+ times per week) What You'll be Doing Monitor accounts receivable (aging reports) and follow up with customers on outstanding invoices or payment issues. Facilitate quick resolutions Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service. Be proactive in resolving customer cases Continuously look for ways to improve our collections playbook - from tweaking email templates to suggesting policy changes that enhance customer experience or reduce DSO Work closely with Account Executives and Customer Success Managers on account strategies, and with Finance on invoicing and payment processing Manage a portfolio of customer renewals - send timely renewal notices, negotiate contract terms/pricing, and secure renewals before expiration Proactively reach out 90+ days before subscription renewal to discuss options, upsell multi-year agreements, and prevent churn Other duties as needed About You Exceptional interpersonal skills and ability to build relationships Outstanding written and verbal communication skills; You confidently negotiate pricing or handle tough billing conversations with a friendly, solutions-oriented approach Superb time management and organizational abilities - you can manage a high volume of accounts Fluent in English and German and one other major European languages (Spanish or Italian preferred) About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.What You'll Love Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job Grow personally and professionally with one of the fastest growing companies Enjoy your lunch covered by NinjaOne 3 times/week at the office Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) Additional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-SB1#LI-Hybrid#BI-Hybrid
$30k-40k yearly est. Auto-Apply 60d+ ago
Healthcare Collections Specialist
Firstsource 4.0
Remote collections specialist job
Job Title: Healthcare Collections Specialist Schedule: M-F 8am to 9pm EST Role Description: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables Roles & Responsibilities * Efficiently navigate multiple software systems while documenting current and confidential account information * Maintain a confidential and organized remote work environment * Assist in acquiring and updating debtors' contact information within client systems. * Handle inbound calls from patients seeking assistance with payment on their outstanding medical/healthcare accounts, offering suggestions for resource acquisition or negotiating payment arrangements compliant with the healthcare provider's guidelines * Initiate outbound calls to patients who have yet to establish payment or payment arrangements for resolving outstanding medical/healthcare bills, providing assistance and guidance on payment options * Collaborate effectively in a virtual team environment to meet daily and monthly productivity goals, focusing on call volume and collection targets * Operate within a virtual work setting, participating in weekly contests and incentives to maintain high motivation and engagement with patients to collect outstanding amounts Commit to staying up-to-date with collection laws and company compliance requirements, ensuring adherence to the Fair Debt Collection Practices Act (FDCPA) while assisting patients * Comply with federal laws governing collection practices * Adhere to the company's established policies and procedures, as detailed in the Employee Handbook and the Employee Code of Conduct * Demonstrate an understanding of and active participation in the Corporate Compliance Program * Assist with additional projects as directed by management Preferred Educational Qualifications * High school diploma or equivalent is required Preferred Work Experience * Collection's experience is preferred * 6 months customer service experience Competencies & Skills * Proficiency in engaging and communicating with patients, colleagues, and management, whether in physical or remote virtual chat settings * Consistent demonstration of a courteous and professional demeanor * Self-discipline to remain focused on tasks, even with minimal supervision * Proactive and innovative approach to fulfilling job responsibilities * Skillful prioritization of multiple tasks through effective time management and organizational abilities * Strong PC proficiency, with a typing speed ranging from 30-40 words per minute About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies
$28k-35k yearly est. 3d ago
Collections Specialist
The Resource 4.3
Remote collections specialist job
Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
$30k-37k yearly est. 46d ago
Collections Specialist
Goodleap 4.6
Remote collections specialist job
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
$34k-41k yearly est. Auto-Apply 15d ago
Billing Coordinator
Joseph, Hollander & Craft LLC
Remote collections specialist job
Job DescriptionDescription: Joseph, Hollander & Craft LLC has an immediate opening for an experienced Billing Coordinator to join our team. The ideal candidate will be highly organized and able to provide excellent internal and external customer service in addition to providing billing & collections assistance to our attorneys utilizing current billing techniques, software and equipment. Accuracy and attention to detail is required. Excellent communication, organizational skills, ability to manage multiple projects simultaneously, participation in on-going learning and development, and demonstration of initiative are essential in this role. Must have a working knowledge of Microsoft Word, Excel and Outlook. Job Duties: Completes all data entry and client file management tasks including: conflict checking, setting up and maintain client files; scanning, uploading and coding client related materials for incorporation into electronic client file using document management system (DMS). Generates client prebills using legal billing & collections software and collaborating with attorneys to ensure invoice accuracy prior to submission of final invoices and revising as directed. Communicates directly with clients via telephone, e-mail, and U.S. mail to address account related questions and collections efforts. Processes and posts client payments to the firm's accounting software consistent with IOLTA trust rules and guidelines. Monitors and reports the status of accounts receivable to individual attorneys and management, which includes monthly meetings and report generation, followed by preparation and submission of collections correspondence and/or collections calls. Other tasks as assigned Job Type: Full-time Pay: $23 - $30 per hour depending on years of experience Benefits: Dental Insurance Health Insurance Vision Insurance Pediatric Dental & Vision Insurance Life Insurance Employee Assistance Program (EAP) Long Term Disability Insurance Short Term Disability Insurance Flexible Benefit Spending Plan (Section 125) 401(k) with Firm Matching Free Parking Paid Holidays Paid Time Off Discounted Legal Services Pet-friendly Workplace Work Location: In person in our Overland Park office Work Remotely: Position is compatible with firm's limited Telecommuting / Remote Work Program; employees are eligible to participate after 90 days of full-time employment subject to program guidelines. Requirements: Requirements: One to two years of experience working in a fast-paced legal environment providing billing support and assistance to attorneys and billing/finance team utilizing billing & collections software required. Experience in e-billing is a plus. Experience preparing budgets and submitting invoices in Legal Electronic Data Exchange Standard (LEDES) format using third party electronic billing portals, such as Legal-X, Legal Tracker, TyMetrix, eVoucher, and Legal exchange is a plus. Experience using Tabs3 modules, including TABS and TaskBill, is also a plus. Maintains client confidence by keeping client/attorney information confidential. Represents the firm in a professional way by communicating and obtaining information from clients, colleagues, and case teams. Follows up on delegated assignments; knowing when to act and when to refer matters to attorney or supervisor. Demonstrates diligence and commitment to meeting all deadlines and maintaining composure in high-stress or hectic scenarios. Exhibits commitment to teamwork by establishing and maintaining good working relationships with clients, attorneys and office colleagues. Demonstrates proficiency in use of a personal computer, all relevant software, tools and applications and other common office and business equipment, including copy and fax machines, scanners, printers, etc.
$23-30 hourly 18d ago
Billing Coordinator
Media Works 3.8
Remote collections specialist job
Job DescriptionSalary: $23/hr Billing Coordinator Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country. We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities. Essential Duties/Responsibilities: Checking media invoices for accuracy and submitting for payment within strict monthly deadlines Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members Communicate openly with account teams status of invoice packets Administrative responsibilities including answering phones and sorting and delivering mail and packages Other duties as assigned Experience, Education and Skills: Ability to prioritize and handle multiple tasks in a fast paced work environment Experience with Microsoft Office Tools with proficiency in Microsoft Excel Excellent written and verbal communication skills Ability to work independently and on a team Strong attention to detail and simple math skills Associates degree preferred but not required Experience in automotive billing or title processing a plus. Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter. Job Type: Full-time Salary: $20-23/hr Expected hours: 37.5 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home
$20-23 hourly 15d ago
Collections Specialist
Meriton 3.5
Remote collections specialist job
Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way. Position Description Job Title: Collections Specialist Reports To: Credits and Collections Supervisor FLSA Status: Exempt Location: Shared Services Office, Irving, TX Summary: The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships. Essential Duties and Responsibilities: Collections & Account Management: • Monitor assigned customer accounts for open balances and aging status. • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up. • Escalate accounts approaching exceeded aging to senior staff and local leadership. • Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval. Lien & Legal Process: • Initiate and track the lien filing process via lien software to protect the company's rights. • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy. • Maintain proper records of waivers, releases, and lien filings for audit readiness. Communication & Collaboration: • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution. • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments. • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts. • Liaise with the legal team on enforcement and escalation of collections cases. Compliance & Reporting: • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM. • Provide daily status updates and share exceptions with the working capital team. • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date. • Maintain local records in alignment with SOX requirements. Other Duties • Regular, consistent and necessary to meet the needs of the business • Performs other duties and responsibilities as assigned • Must conduct self in an ethical, legal, and responsible manner at all times • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions. • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company. • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists • Strong attention to detail • Ability to work in a fast-paced environment • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practice Education/Experience: • Associates degree and/or 3+ years of experience in collections • Strong experience with ERP systems, particularly Financial & Operations, is a plus. • Demonstrated ability to work autonomously and manage a high volume of work. • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis. • Familiarity with ticketing/case management systems is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday. • Must be able to lift 15 - 20 lbs. • Standing for long periods of time (4-5 hours) occasionally • Must be able travel via plane or car to events Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
$29k-37k yearly est. 7d ago
Senior Collections Specialist
Upstart 4.0
Collections specialist job in Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East/West coast time zones. Shift Requirements: M-F 11:30-8pm ET (with rotational weekends - either Saturday/Sunday) ; M-F 8-4:30pm ET; OR 10-6:30pm ET Tues-Sat (Sun/Mon off) Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-REMOTE #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
$27.5-38 hourly Auto-Apply 23d ago
Billing Coordinator
Total Care Therapy 4.5
Collections specialist job in Dublin, OH
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care. We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package. Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do. Why Join Us? Comprehensive Benefits: Medical, dental, vision, and life insurance. Work-Life Balance: Flexible scheduling and paid time off. Recognition & Rewards: Employee reward and recognition programs. Growth Opportunities: On-the-job training and upward mobility. Position Details We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment. Key Responsibilities Log payments from insurance companies and patients, maintaining accurate records. Update billing addresses and contact details as needed. Follow up on delinquent payments, resolve denial instances, and file appeals. Submit claims and process billing data for insurance providers. Verify insurance benefits for new and existing clients. Administrative Support: Assist with faxing, answering calls, emails, and text messages. Requirements Minimum 1 year of medical billing experience in a healthcare setting. Associate's Degree in Medical Billing, Coding, or a related field. Proficiency with: Google Suite Microsoft Excel and Word CMS 1500 Availity platform Compensation Competitive and based on experience. Let's talk!
$37k-53k yearly est. Auto-Apply 25d ago
Billing Coordinator
Avispl
Remote collections specialist job
Provide billing support to our project accountants and regional operations and finance teams. Ensure accurate and prompt submission of billing requests to reduce uncollectible receivables. Maintain professional and timely communication with both internal and external customers regarding the status of projects throughout the invoicing process. Essential Duties and Responsibilities Collaborate with project accountants to receive and manage financial workflow tasks. Identify, validate, and submit accurate billing requests in accordance with contract terms. Collect and verify all necessary documentation to ensure the timely release of payment. Review billing requirements for each job, ensuring compliance with contract specifications. Monitor unbilled reports to minimize unbilled revenue, ensuring all entries are accurate and up-to-date. Coordinate between project accountants and revenue operations on billing and related financials to ensure timely invoicing with the objective of increasing incoming cash flow. Assist with account reconciliations as needed. Perform other duties as assigned. Skills and Abilities Ability to balance multiple tasks with changing priorities. Ability to work and think independently and to meet deadlines. Strong organizational skills and excellent attention to detail. Must have clear and professional communication skills (written and oral) both internally and externally. Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Ability to handle sensitive and confidential information. Education and/or Experience A minimum of a High School Diploma or equivalent is required. Bachelors in Accounting/ Finance/Business or related field is preferred. Accounting experience preferably in a construction or government contracting environment. Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications. Experience in the AV industry is a plus. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, headsets etc. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $20.19/hr $26.44/hr This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location. We can recommend jobs specifically for you! Click here to get started.
$20.2-26.4 hourly Auto-Apply 60d+ ago
Billing Coordinator II (Remote)
Halo 4.6
Remote collections specialist job
Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
$16-20 hourly 22d ago
Collections Establishment Specialist
The Dawes Arboretum
Collections specialist job in Newark, OH
Job Description The Dawes Arboretum is actively recruiting a Collections Establishment Specialist to join our Science & Research team. Reporting to the Curator of Living Collections, the Collections Establishment Specialist cares for and maintains Arboretum plant collection areas. As such, this role supports communication and planning across departments to ensure coordination of early growth establishment and success, in addition to the aesthetic care and display of assigned plant collections. This is a full-time, non-exempt position. Some of the specific responsibilities of this position include but are not limited to: · Oversee the early care, record-keeping and maintenance of newly planted plant material (1-4 years) and assigned plant collection areas, while providing professional insight to and implementation of the Plant Collections Policy. · Support planting, watering, weeding and mulching of newly planted and mature plant collections. · Work closely and collaboratively with Science & Research team members. Coordinate with the Landscape & Conservation team to ensure the sharing of knowledge, plans, logistics, procedures and communication. · Perform landscape care of specific plant collections and collaborate cross-departmentally on plant maintenance tasks such as developmental and rejuvenation pruning. · Operate a variety of landscape equipment including but not limited to chainsaws, chippers, mowers, pruners, etc. · Perform Integrated Pest Management (IPM) including the application of herbicides. · As needed, assist with invasive plant removal and participate in land management activities such as prescribed burns. · Assist cross-departmentally in the preparation, set up, tear down and coordination of plant sales and/or other organization-wide activities/events. If the above speaks to you, please submit your cover letter and resume demonstrating the following: · Associate degree from an accredited university in Horticulture, Natural Sciences or related field; or an equivalent combination of education, training and experience · Three (3) years of demonstrated grounds management experience. · Excellent verbal, written and interpersonal communication. · Ability to read and interpret documents such as collection area maps and OGIA plans, safety rules, operating and maintenance instructions and procedure manuals. · Ability to obtain Pesticide Applicator License. · Ability to work evening and weekend hours. · Ability to work in all types of weather conditions. · Valid driver's license and evidence of insurability. · Ability to pass a pre-employment drug screen and background check. Organizational Culture: At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest and open communication. Our work environment is one of high energy, high activity and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience. The hourly rate of pay for this position is: $21.00 - $23.50. The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual's race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.
$21-23.5 hourly 6d ago
Billing Coordinator I (Healthcare Billing Specialist REMOTE)
Labcorp 4.5
Remote collections specialist job
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! **Billing Coordinator I** Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you! **Responsibilities:** + Billing Data Entry involved which requires 10 key skills + Compare data with source documents and enter billing information provided + Research missing or incorrect information + Verification of insurance information + Ensure daily/weekly billing activities are completed accurately and timely + Research and update billing demographic data to ensure prompt payment from insurance + Communication through phone calls with clients and patients to resolve billing defects + Meeting daily and weekly goals in a fast-paced/production environment + Ensure billing transactions are processed in a timely fashion **Requirements:** + High School Diploma or equivalent required + Minimum 1 year of previous working experience required + Specific work in medical billing, AR.AP, Claims/Insurance will be given priority + Previous RCM work experience preferred + Alpha-Numeric Data Entry proficiency (10 key skills) preferred **Remote Work:** + Must have high level Internet speed (50 MBPS) connectivity + Dedicated work from home workspace + Ability to manage time and tasks independently while maintaining productivity + Strong attention to detail which requires following Standard Operating Procedures + Ability to perform successfully in a team environment + Excellent organizational and communication skills; ability to listen and respond + Basic knowledge of Microsoft office + Extensive computer and phone work **Why should I become a Billing Coordinator at Labcorp?** + Generous Paid Time off! + Medical, Vision and Dental Insurance Options! + Flexible Spending Accounts! + 401k and Employee Stock Purchase Plans! + No Charge Lab Testing! + Fitness Reimbursement Program! + And many more incentives. **Application Window Closes: 1/16/2026** **Pay Range: $** **17.75 - $21.00 per hour** **Shift: Mon-Fri, 9:00am - 6pm Eastern Time** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** Rewards and Wellness | Labcorp **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$21 hourly 4d ago

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