TurboTax (WFH) Customer Service (Flexible Hours)
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Collector II- Remote
Remote job
Summary of Primary Functions
Serves as a financial advocate for our members during times of hardship. Under established guidelines, this role is responsible for the compassionate and timely resolution of delinquent accounts. The primary goal is to balance the Credit Union's financial health with a "member-first" service approach, utilizing active listening and problem-solving to help members regain their financial footing. By providing expert guidance and tailored repayment solutions, this role ensures delinquency ratios remain within Board-established parameters while maintaining the highest levels of member service.
Skills and Abilities
High school graduate or equivalent, college education a plus. At least 4-6 years collection experience in a credit union or bank environment. Must be familiar with current bankruptcy laws. Advanced analytical and organizational skills. Exceptional member service and communication skills. Ability to manage multiple projects with minimal supervision. Advanced with Microsoft Windows and the Credit Union Core System, with an emphasis on spreadsheet analysis. Advanced knowledge of Fair Debt Collection, Bankruptcy, FCRA, SCRA, Real Estate Processes, Repossession and other applicable laws and regulations, and credit union policies and procedures.
Duties and Responsibilities
Consultative Member Support: Act as a primary point of contact for members experiencing financial difficulty. Conduct non-routine inbound and outbound outreach to understand the "why" behind a delinquency and offer empathetic, constructive solutions.
Member-Centric Negotiations: Negotiate repayment plans that respect the member's current financial reality while meeting Credit Union goals. Handle the most complex inquiries by providing clear, transparent information and resolving discrepancies with a service-oriented mindset.
Financial Wellness Advocacy: Evaluate member accounts to recommend the most helpful path forward, such as loan modifications, deferments, or extensions, ensuring the member feels supported rather than pressured.
Advanced Skip Tracing & Recovery: Execute expert-level skip tracing techniques to locate members and collateral using specialized databases (e.g., LexisNexis and Google searches), social media research, and credit report analysis.
Complex Negotiations: Manage non-routine inbound and outbound calls; negotiate creative repayment plans for high-balance or severely delinquent accounts, handling the most sensitive and complex member inquiries with professionalism and empathy.
End-to-End Repossession Management: Evaluate auto loan accounts and impound notices to authorize repossession action. Direct and coordinate with third-party recovery agents, providing updated skip-trace data to facilitate collateral recovery.
Auction & Disposition Oversight: Fully process repossessed vehicles for liquidation. This includes preparing legally mandated 'Notice of Intent' letters, coordinating vehicle transport, ensuring prep for sale, and managing the vehicle through the auction lifecycle.
Real Estate & Regulatory Compliance: Manage delinquent Real Estate loans in strict accordance with HUD notification procedures, state regulations, and specific time limitations to mitigate Credit Union risk.
Account Restructuring: Independently evaluate and prepare loan modifications, SKIPs.
Reporting & Analytics: Maintain and analyze repossession tracking reports; assist management in compiling recovery statistics and trends to improve department efficiency.
Strategic Recommendations: Evaluate account status to recommend the most effective recovery path (active collection vs. charge-off) for Managerial review.
Other Duties: Perform additional recovery-related projects and duties as assigned by management.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
Collector II- $25.53/hr to $35.74/hr
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.
Auto-ApplySelf-Pay Collections Specialist II #Full Time #Remote
Remote job
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut).
Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs.
Opportunity to grow as part of a Revenue Cycle Career Ladder!
Job Summary:
The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications.
Job Responsibilities:
Collect full payment from patient or guarantor.
Apply payments collected over the phone to each date of service.
Establish payment arrangements and document terms in billing system.
Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed
Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate.
Clearly document in system summary of work.
Evaluate the patient s ability to pay for services.
Create payment arrangements via cash, check, credit card or payment plan as appropriate.
Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays.
Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly.
Determine coverage for planned clinical services and calculate patient expected out of pocket expenses.
Answer and return phone calls and other general office tasks.
Perform other job duties as required.
Job Qualifications:
High school graduate or GED certificate is required.
A minimum of 1 years experience in a physician billing or third-party payer environment.
Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner.
Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
Must demonstrate effective communication skills both verbally and written.
Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.)
Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred.
Knowledge of medical terminology is preferred.
Previous call center experience and/or claims experience is preferred.
Previous experience in an academic healthcare setting is preferred.
Hourly Rate Ranges: $23.69 - $32.00
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
Collection Specialist
Remote job
Full-time Description
Soleo Health is seeking a Collection Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care!
Home infusion therapy experience required.
Soleo Health Perks:
Competitive Wages
Flexible schedules
401(k) with a match
Referral Bonus
Annual Merit Based Increases
No Weekends or Holidays!
Affordable Medical, Dental, and Vision Insurance Plans
Company Paid Disability and Basic Life Insurance
HSA and FSA (including dependent care) options
Paid Time Off!
Education Assistant Program
The Position:
The Collection Specialist is responsible for a broad range of collection processes related to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment. Responsibilities include:
Researches all balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner
Researches assigned correspondence; takes necessary action to resolve requests
Routinely reviews and works correspondence folder requests in a timely manner
Makes routine collection calls on outstanding claims
Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly
Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified
Researches refund requests received by payers and statuses refund according to findings
Documents detailed notes in a clear and concise fashion in Company software system
Identifies issues/trends and escalates to Manager when assistance is needed
Provides exceptional Customer Service to internal and external customers
Ensures compliance with federal, state, and local governments, third party contracts, and company policies
Must be able to communicate well with branch, management, patients and insurance carriers
Ability to perform account analysis when needed
Answering phones/taking patient calls regarding balance questions
Using portals and other electronic tools
Ensure claims are on file after initial submission
Identifies, escalates, and prepares potential payor projects to management and company Liaisons
Write detailed appeals with supporting documentation
Keep abreast of payor follow up/appeal deadlines
Submits secondary claims
Schedule:
M-F 830am-5pm
Requirements
Previous Home Infusion and Specialty Pharmacy experience required
1-3 years or more of strong collections experience
High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred
Knowledge of HCPC coding and medical terminology
CPR+ systems experience preferred
Excellent math and writing skills
Excellent interpersonal, communication and organizational skills
Ability to prioritize, problem solve and multitask
Word, Excel and Outlook experience
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keyword: accounts receivable, collection, specialty pharmacy, now hiring, hiring immediately
Salary Description $19-$23 Per Hour
Collection Specialist / Remote
Remote job
Job Description
Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. As a core member of the Collection team, you will be responsible for a broad range of collection processes related to medical account receivable in support of a single or multiple site locations.
The Collection Specialist will report to the Collection Manager and work remotely within the USA.
Monday-Friday 8:00am-4:30pm
• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan with Employer Match
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays
Responsibilities
As a Collection Specialist, you will...
Ensure daily accomplishments work towards company goals for cash collections and Account Receivable over 90 days.
Understand and adhere to state and federal regulations and company policies regarding compliance, integrity, patient privacy and ethical billing and collection practices.
Research outstanding balances and take necessary collection action to resolve in a timely manner; recommend necessary demographic changes to patient accounts to ensure future collections.
Research assigned correspondence; take necessary action to resolve requested information in a timely manner; establish appropriate follow up.
Resubmit accurate and timely claims in formats including, but not limited to, CMS-1500 and electronic 837.
Utilize the mose efficient resources to secure timely payment of open claims or invoices, giving priority to electronic solutions.
Negotiate payment plans with patients in accordance with company collection policies.
Identify patterns of short-payment or non-payment and bring them to the attention of appropriate supervisory personnel.
Review insurance remittance advices for accuracy. Identify billing errors, short-payments, overpayments and unpaid claims and resolve accordingly, communicating any needed system changes.
Review residual account balances after payments are applied and generate necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing.
Interact with third party collection agencies.
Communicate consistently and professionally with other Amerita employees.
Work within specified deadlines and stressful situations.
Work overtime when necessary to meet department goals and objectives.
Qualifications
High School Diploma/GED or equivalent required; some college a plus
A minimum of one (1) year of experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus
Working knowledge of automated billing systems; experience with CPR+ preferred
Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding
Solid Microsoft Office skills required, including Word, Excel and Outlook
Ability to type 40 wpm and proficiency with 10-key calculator
Ability to independently obtain and interpret information
Strong verbal and written communication skills
Collection Specialist
Remote job
Collections Specialist
Goals This is the for the Collections Specialist position for Specialty Healthcare Billing and Consulting (SHB&C) and additionally provides criteria for the evaluation of the position. The Collections Specialist position plays a critical part in the medical billing process. Under the supervision of the Facility Collections Director, the Collections Specialist is responsible for the timely collection of unpaid claims including appeal denials, collections of underpayments, and documenting all collection activities in the billing system. The Collections Specialist will meet or exceed the daily and monthly productivity and performance goals set forth by the Collections Director. Additionally, the Collections specialist will have excellent customer service skills and have the ability to communicate effectively both written and verbally.
Position Responsibilities
Under the direction of the Facility Collections Director, the Collections Specialist for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to:
1. Initiating collection follow‐ups of all unpaid or denied claims with the appropriate Payer
2. Researching, appealing, and resolving claim rejections, underpayments, and denials with appropriate Payer
3. Responding to written Payer communications as indicated with appropriate action in a timely manner
4. Processing claims and appeals by gathering information for appeals
5. Requesting insurance changes through the billing system as required during the collections process
6. Communicating payment or denial patterns that impact revenue to management in a timely manner
7. Maintaining communication and documenting daily in the billing system all follow up and communication on a patient account in a consistent and concise format
8. Developing and maintaining positive working relationships with team members and Payer representatives
9. Maintaining the strictest patient confidentiality
Position Requirements
The requirements for employment as the Collections Specialist for Specialty Healthcare Billing & Consulting are:
1. Excellent communication skillset; both written and verbal
2. Must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD‐9/ ICD‐10, and CPT/HCPCS codes
3. Must be able to type 60 wpm and be able to use 10‐key by touch
4. Must have an in‐depth understanding of the Explanation of Benefits (EOBs) with at least one year of prior medical collections experience in a Medical office, Central Business Office, or a Hospital Business Office etting
5. Detailed working knowledge and a demonstrated proficiency in at least one insurance company's billing and/or collection process
6. Experience with Patient Accounting systems (s) as well as having the ability to research medical coding
7. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority
Education/Experience
High School Diploma or GED - required
2 years of experience in a high‐paced, collections environment - minimum
Strong math skills - required
Physical Demands
1. Requires some bending, stooping, stretching
2. Requires eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
3. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
4. Requires lifting papers or boxes up to 50 pounds occasionally
5. Requires dexterity to type 60 wpm or more
6. Work is performed in a home-office environment
7. Work may be stressful at times; high‐pressured, fast‐paced environment with significant telephone and personal disruption
8. Must be willing to work overtime as needed to meet business objectives
Compensation and Benefits
SHB&C offers competitive hourly pay
401k with Match
for all employees
Medical, Dental, and Vision for Full-Time Employees
Paid Time Off for Full-Time Employees
Remote - Work from home
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Company is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
Job Type: Full-time
Corporate Collection Specialist
Remote job
Job Description
Who We Are
Formerra is a preeminent distributor of engineered materials, connecting the world's leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways - driving improved performance, productivity, reliability, and sustainability. To learn more, visit *****************
Formerra leads in the market with the following key capabilities:
Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
Integrated, long-standing relationships with leading, global suppliers
Unparalleled and highly specialized technical, processing, and design support
Regulatory-compliant material support and expertise
Position Overview:
The Collector is responsible for managing and collecting outstanding accounts receivable from customers. This role ensures timely payments, resolves billing issues, and maintains positive customer relationships while adhering to company policies and compliance standards.
Essential Duties and Responsibilities:
Contact customers via phone and email to collect past-due balances.
Negotiate payment arrangements and monitor adherence to agreed terms.
Research and resolve discrepancies related to invoices, credits, and payments.
Maintain accurate records of collection activities in the company's system.
Escalate unresolved accounts to management as needed.
Collaborate with internal teams (Sales, Customer Service, Accounting, etc.) to resolve disputes.
Prepare and analyze aging reports and provide status updates to management.
Ensure compliance with all applicable laws and regulations, including Fair Debt Collection Practices Act (FDCPA).
Qualifications:
Education Requirements:
High school diploma or equivalent; associate degree preferred.
1-3 years of experience in collections, credit, or accounts receivable.
Experience Requirements:
Strong communication and negotiation skills.
Proficiency in Microsoft Office and SAP
Ability to work independently and manage multiple priorities.
Work Environment:
Physical & Social Setting:
Hybrid: A mix of office and remote work.
Work Conditions:
Requires remaining in a stationary position for prolonged periods of time, and frequent communication.
You must be able to move and operate computers and other office equipment.
Typical work is in an office environment where the noise level is low to moderate.
Disclaimers:
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information-such as your Social Security number, birth date, or banking details-via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at ********************.
Easy ApplyCollections Specialist - German speaking and (Italian or Spanish)
Remote job
Description About the RoleWe're hiring a Collections Specialist to ensure timely payments from our customers. In this role, you'll be both a customer advocate and a financial steward - engaging with customers to renew their contracts, addressing billing issues, and securing on-time payments. You'll collaborate across Sales, Customer Success, and Finance to keep our customers happy, contracts up-to-date, and cash flowing.Location - Berlin, Germany (in office 3+ times per week) What You'll be Doing
Monitor accounts receivable (aging reports) and follow up with customers on outstanding invoices or payment issues. Facilitate quick resolutions
Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service. Be proactive in resolving customer cases
Continuously look for ways to improve our collections playbook - from tweaking email templates to suggesting policy changes that enhance customer experience or reduce DSO
Work closely with Account Executives and Customer Success Managers on account strategies, and with Finance on invoicing and payment processing
Manage a portfolio of customer renewals - send timely renewal notices, negotiate contract terms/pricing, and secure renewals before expiration
Proactively reach out 90+ days before subscription renewal to discuss options, upsell multi-year agreements, and prevent churn
Other duties as needed
About You
Exceptional interpersonal skills and ability to build relationships
Outstanding written and verbal communication skills; You confidently negotiate pricing or handle tough billing conversations with a friendly, solutions-oriented approach
Superb time management and organizational abilities - you can manage a high volume of accounts
Fluent in English and German and one other major European languages (Spanish or Italian preferred)
About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.What You'll Love
Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
Additional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-SB1#LI-Hybrid#BI-Hybrid
Auto-ApplyRemote Self Pay Collections Specialist
Remote job
Eyecare Services Partners is searching for a skilled, full time Remote Self Pay Collections Specialist Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.
Candidates must bring at least one year of medical collections experience, preferably in an ophthalmology or optometry practice to be considered for this position
EyeCare Services Partners (ESP) is creating the nation's leading eye care services company in both quality and scale by consolidating opthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.
All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn't speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our web-page at espmgmt.com.
The Self Pay Collections Specialist is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self-pay patient responsibility encounters. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self-pay balances.
Responsibilities
Identify and prioritize outstanding balances based on aging buckets assigned for collections
Research and resolve open invoices and credits by utilizing company software and tools
Recognize and communicate trends to management in problematic accounts related to payers or specific patient accounts to management
Work all monthly-predetermined balances through adjudication and resolution for the patient portion
Document all efforts to resolve balances utilizing designated software and reports
Build and maintain effective relationships with team members and representatives of commercial and state payers relevant to your open balances
Review patient statement count, utilize collection letters, and or additional efforts as needed related to software, and documentation to patient account for collection
Promptly reply to inquiries made by employees regarding your assignments
Handle incoming inquires by phone, email, or task from patients and/or practice staff regarding patient balances due
Research accounts as needed to ensure balances are correct
Obtain, enter, and bill insurance payers as needed with information supplied during interactions with patients and/or practice staff
Research accounts with credit balances; initiate refund requests for accurate credit balances per company guidelines
Review statement reports for accuracy of balances and identify accounts needing escalated collection action
Qualifications
High school diploma is required
Medical collections experience highly preferred
Customer service experience highly preferred
Experience in Ophthalmology and NextGen (NG) is preferred
In Turn We Will Offer:
Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
Company paid life insurance
Paid holidays and generous paid time off
Paid parking where applicable
Team oriented working environment where you are heard and respected
Clear career ladder opportunities
#ESP2
Auto-ApplyRemote Self Pay Collections Specialist
Remote job
Eyecare Services Partners is searching for a skilled, full time Remote Self Pay Collections Specialist Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.
Candidates must bring at least one year of medical collections experience, preferably in an ophthalmology or optometry practice to be considered for this position
EyeCare Services Partners (ESP) is creating the nation's leading eye care services company in both quality and scale by consolidating opthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.
All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn't speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our web-page at espmgmt.com.
The Self Pay Collections Specialist is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self-pay patient responsibility encounters. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self-pay balances.
Responsibilities
Identify and prioritize outstanding balances based on aging buckets assigned for collections
Research and resolve open invoices and credits by utilizing company software and tools
Recognize and communicate trends to management in problematic accounts related to payers or specific patient accounts to management
Work all monthly-predetermined balances through adjudication and resolution for the patient portion
Document all efforts to resolve balances utilizing designated software and reports
Build and maintain effective relationships with team members and representatives of commercial and state payers relevant to your open balances
Review patient statement count, utilize collection letters, and or additional efforts as needed related to software, and documentation to patient account for collection
Promptly reply to inquiries made by employees regarding your assignments
Handle incoming inquires by phone, email, or task from patients and/or practice staff regarding patient balances due
Research accounts as needed to ensure balances are correct
Obtain, enter, and bill insurance payers as needed with information supplied during interactions with patients and/or practice staff
Research accounts with credit balances; initiate refund requests for accurate credit balances per company guidelines
Review statement reports for accuracy of balances and identify accounts needing escalated collection action
Qualifications
High school diploma is required
Medical collections experience highly preferred
Customer service experience highly preferred
Experience in Ophthalmology and NextGen (NG) is preferred
In Turn We Will Offer:
Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
Company paid life insurance
Paid holidays and generous paid time off
Paid parking where applicable
Team oriented working environment where you are heard and respected
Clear career ladder opportunities
#ESP2
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Auto-ApplyExperienced Legal Billing Coordinator - Remote
Remote job
Job Description
The Company
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.
The Position
Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires.
This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required.
Responsibilities
Request and receive approval from clients to bill excess fees
Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives
Thoroughly review case management system to ensure accurate billing of work completed
Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals
Communicate with attorneys and paralegals to ensure timely and accurate billing
Assist in resolving billing inquiries and issues
Maintain detailed, accurate and up to date billing records
Review and prioritize unbilled fees and costs based on case activity and client deadlines
Work independently on assigned workload but also be able to collaborate with team members
Assist managers with other billing, A/R and A/P tasks as needed
Requirements
2+ years of default services legal billing experience
Comfortable working with numbers
Proficient with Microsoft Excel and other Office applications
Superior organizational, resourcefulness, multi-tasking and time management skills
Excellent written and verbal communication skills
Ability to determine areas of weakness and find creative solutions to improve efficiency
Experience in legal billing or foreclosure default processing a plus
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations.
Location
This position can be remote.
Job Posted by ApplicantPro
Collections Specialist
Remote job
Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry.
Job Requirements:
Minimum 1 year of experience in collections, banking, or financial services
Fully Bilingual - English / Spanish
Demonstrated tenure of at least 1 year in each prior position
Strong communication and negotiation skills
Professionalism and adherence to State and Federal collection laws
Key Responsibilities:
Make outbound collection calls to recover delinquent consumer debt
Review account status and determine appropriate next steps
Negotiate payment plans or collect in full when possible
Maintain accurate records in the Finvi/Artiva account management system
Why Join Us?
Temp-to-hire position with opportunity for long-term career growth
Commission and bonus potential based on performance
Supportive training environment with clearly defined success metrics
Opportunities for advancement within the Collections Department
Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth.
Click Apply Online to submit your resume or application. For further information, call or text us at ************.
Bilingual Collections Specialist
Remote job
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities:
Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
Identify accounts with overdue payments and find solutions to help bring their loan to a current status
Maintain daily, weekly and monthly collection and metric goals
Outbound/Inbound calls with clients to resolve debts owed
All in compliance with Goodleap's collections policies and procedures
Required Skills, Knowledge & Abilities:
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
Excellent verbal and written communication skills
Prior telemarketing experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Bilingual English/Spanish required
Compensation: $18.00 / hr. +bonus
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
Auto-ApplyE-Billing Coordinator
Remote job
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E.
This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location.
Key Responsibilities
Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines.
Track and monitor invoice submissions using eBillingHub.
Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others.
Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices.
Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E.
Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary.
Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items.
Other duties as assigned by the E-Billing Supervisor.
Skills and Requirements
Associates Degree with emphasis in business or accounting, or equivalent work experience, required.
Prior experience with legal billing or other accounting functions.
2 or more years of experience in a law firm or other professional service environment.
Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink.
Flexibility to work overtime and weekends, if needed.
Demonstrated proficiency with Microsoft Office, especially Excel and Word.
Ability to organize and prioritize workload.
Excellent communication skills, both written and verbal.
Why should you work at Buchanan?
Buchanan offers an outstanding benefits package that includes:
Competitive Salaries
Generous Paid Time Off, Including a Floating Holiday
Paid Holidays
WorkWell Wellness Program
Paid Parental Leave
Caregiving Assistance Through BrightHorizons (child, elder and pet care!)
Access to Firm-wide Emergency Assistance Fund
Insurance - Medical, Dental, and Vision
401K and Retirement Savings Program
We are an Equal Opportunity Employer.
Collections Specialist
Remote job
Job Description
Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people.
If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way.
Position Description
Job Title: Collections Specialist
Reports To: Credits and Collections Supervisor
FLSA Status: Exempt
Location: Shared Services Office, Irving, TX
Summary:
The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.
Essential Duties and Responsibilities:
Collections & Account Management:
• Monitor assigned customer accounts for open balances and aging status.
• Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.
• Escalate accounts approaching exceeded aging to senior staff and local leadership.
• Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval.
Lien & Legal Process:
• Initiate and track the lien filing process via lien software to protect the company's rights.
• Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.
• Maintain proper records of waivers, releases, and lien filings for audit readiness.
Communication & Collaboration:
• Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution.
• Coordinate with billing and service departments to resolve disputed invoices or misapplied payments.
• Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts.
• Liaise with the legal team on enforcement and escalation of collections cases.
Compliance & Reporting:
• Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM.
• Provide daily status updates and share exceptions with the working capital team.
• Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date.
• Maintain local records in alignment with SOX requirements.
Other Duties
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct
Competencies
Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practice
Education/Experience:
• Associates degree and/or 3+ years of experience in collections
• Strong experience with ERP systems, particularly Financial & Operations, is a plus.
• Demonstrated ability to work autonomously and manage a high volume of work.
• Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis.
• Familiarity with ticketing/case management systems is required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.
• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 - 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Air Ambulance Collections Specialist
Remote job
Survival Flight is seeking an experienced Collections Specialist to provide high-level support to the PFS Specialist. The Air Ambulance Collections Specialist will work primarily with the Patient Financial Services department and be responsible for the collections for assigned patient accounts. This role involves data entry, insurance follow-up, patient account management, and ensuring timely reimbursement from various payers. The Collections Specialist will verify payment sources, resolve outstanding accounts, and maintain accurate records in a deadline-driven and detail-oriented environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned.
Responsible for entering and completing data fields necessary to process collections from the correct pay sources.
Follow up on unpaid or denied claims with insurance providers and patients, including submitting appeals.
Coordinate with the billing team to ensure accurate claim submissions and compliance with Medicare, Medicaid, and private insurance regulations.
Negotiate payment plans with patients while maintaining professionalism and empathy.
Verify patient insurance coverage and eligibility for air ambulance services.
Maintain detailed records of collection activities and update account statuses in billing software.
Process returned mail and perform skip tracing as needed.
Prepare reports on collections performance and outstanding accounts for management.
Will be required to submit out-of-network claims through the No Surprise Act/IDR process.
Must keep liens updated, which requires renewing them through the Circuit Clerk's office.
Coordinate with attorneys to negotiate payments from auto settlements.
MINIMUM QUALIFICATIONS:
High School Diploma; some college preferred.
Two years of experience in medical billing, collections, or accounts receivable, preferably within ambulance or air medical services.
Working knowledge of medical billing processes, including the Medicare Part B Ambulance Fee Schedule and various insurance policies.
Familiarity with medical coding (ICD-10, CPT) and the revenue cycle is preferred.
Excellent computer skills with proficiency in Microsoft Word, Excel, and billing software (e.g., Zoll Billing, Waystar).
Self-starter with the ability to work under general supervision and prioritize multiple tasks in a fast-paced environment.
Strong communication and negotiation skills for handling sensitive financial discussions.
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Paid time off
Vision insurance
REPORTS TO: Collections Supervisor
CLASSIFICATION: Full-time / Non-Exempt / Non-Safety role
* THIS IS NOT A REMOTE POSITION
Survival Flight is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Survival Flight is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Survival Flight are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, sexual orientation, past or present military service, genetic information, or any other status protected by the laws or regulations in the states in which we operate. Survival Flight will not tolerate discrimination or harassment of any kind.
Billing Coordinator
Remote job
Provide billing support to our project accountants and regional operations and finance teams. Ensure accurate and prompt submission of billing requests to reduce uncollectible receivables. Maintain professional and timely communication with both internal and external customers regarding the status of projects throughout the invoicing process.
Essential Duties and Responsibilities
Collaborate with project accountants to receive and manage financial workflow tasks.
Identify, validate, and submit accurate billing requests in accordance with contract terms.
Collect and verify all necessary documentation to ensure the timely release of payment.
Review billing requirements for each job, ensuring compliance with contract specifications.
Monitor unbilled reports to minimize unbilled revenue, ensuring all entries are accurate and up-to-date.
Coordinate between project accountants and revenue operations on billing and related financials to ensure timely invoicing with the objective of increasing incoming cash flow.
Assist with account reconciliations as needed.
Perform other duties as assigned.
Skills and Abilities
Ability to balance multiple tasks with changing priorities.
Ability to work and think independently and to meet deadlines.
Strong organizational skills and excellent attention to detail.
Must have clear and professional communication skills (written and oral) both internally and externally.
Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
Ability to handle sensitive and confidential information.
Education and/or Experience
A minimum of a High School Diploma or equivalent is required. Bachelors in Accounting/ Finance/Business or related field is preferred.
Accounting experience preferably in a construction or government contracting environment.
Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications.
Experience in the AV industry is a plus.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, headsets etc.
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Pay Type
Min Base
Max Base
Hourly
$20.19/hr
$26.44/hr
This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location.
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Auto-ApplyBilling Coordinator II (Remote)
Remote job
Job DescriptionDescription:
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.
HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities.
*** This role is Remote, with Central Time work hours. ***
Responsibilities
Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team.
Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries.
Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame.
Escalate orders to leadership as necessary to ensure timely invoicing.
Attend team meetings and provide insights on trends, resolution steps, and exceptions.
Prepare, update, and maintain Excel spreadsheets as needed.
Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible.
Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines.
Apply knowledge of sales orders, including cost, sell commission margins, and adjustments.
Review freight charges and accurately apply or remove them as needed.
Independently manage order holds and release workflows.
Adapt to specific workflows that may vary depending on the team assignment.
Requirements:
2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable.
Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams
Experience in working in NetSuite and SharePoint is highly preferred
Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM).
Strong verbal and written communication skills.
Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines.
Ability to multi-task and perform well under pressure.
Positive and professional demeanor with a strong customer service orientation.
Proven problem-solving and critical thinking capabilities.
Flexibility to work both independently and in a team environment.
Willingness to work overtime when required.
Ability to independently manage the invoicing process with minimal supervision.
Preferred Skills
Previous experience working directly with customers or sales teams in a billing or finance-related environment.
Knowledge of sales order processes, commission structures, and margin adjustments.
Experience identifying billing trends and proposing process improvements.
Experience in Freight billing.
Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More About HALO:
At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.
Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives.
Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
Remote Collections - Must Reside in Illinois
Remote job
Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position.
Compensation: $17/hour plus bonus
Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.
Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Work from home
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored!
* Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!
Qualifications
* High School diploma or equivalent
* Access to high-speed internet required.
* FDCPA knowledge preferred.
* Professional phone etiquette and solid negotiating skills.
* Positive attitude and strong customer service aptitude.
* Ability to problem solve and multitask.
* Willingness to maintain confidentiality.
* Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
* Ability to exchange accurate information effectively over the phone.
Physical Requirements:
* Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
* Frequently required to sit, stand, walk, talk, hear, bend and reach
* Ability to reach with hands and arms
* Occasionally lift and/or move up to 20lbs with or without accommodation
* Ability to stand for long periods of time with or without accommodation
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
* Broadband internet connection (No DSL, or Dial Up)
* Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
* Speed Test Results: 25 mbps download, 20 mbps upload
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
Sr. Credit & Collections Analyst
Remote job
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts.
Major Tasks, Responsibilities and Key Accountabilities
•Performs a wide variety of credit and collection functions for larger or more complex accounts.
•Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
•Compiles and maintains basic credit information about financial status of customer and status of collection efforts.
•Maintains records on credit risks, delinquent accounts and incomplete files.
•Ensures compliance with established guidelines.
•Performs other duties as assigned.
Nature and Scope
May modify processes to resolve situations.
Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.
Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel less than 10% of the time.
Education and Experience
Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.
Preferred Qualifications
5-7 years B2B Credit and Collections - REQUIRED
Construction industry with lien and bond rights knowledge - Preferred
Accounts Receivable
Credit Analysis and Reconciliations
Customer Service/Relationship Building
Intermediate Excel skills
Tech savvy
This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
Auto-Apply