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Collections specialist jobs in Lakewood, OH

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Collections Specialist
Accounts Receivable Specialist
Collector
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Collections Representative
Accounts Receivable Analyst
Senior Collector
Group Billing Coordinator
Collection Supervisor
Collections Associate
  • Collector

    CSC Serviceworks

    Collections specialist job in Cleveland, OH

    The CSC ServiceWorks Story: CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation. Overview: Position Summary: Primarily responsible for supporting the processing, counting, and logging of coin and currency brought in by the collectors. Key Job Responsibilities: Support count room. Assist in the preparation of route keys/bags and verify return of route keys/bags. Shuttle coin and currency from satellite offices as needed. Perform duties and meet responsibilities of Counter as needed. Other duties as assigned. Benefits & Perks: Work Life Balance! 75% Employer Contribution to Medical, Dental, and Vision insurance Health Savings Account with Employer Contribution Year-round Work & Paid Training Company Paid Life, Short-term, and Long-term Disability Insurance 401k with generous Company Match Paid Time Off (PTO) & Holiday Pay Flexible Spending & Health Savings Account Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! Education Reimbursement Program Paid employee Referral program CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities. What we're looking for: Required Knowledge, Skills, Abilities: Ability to read, interpret, and understand documents such as operating instructions and procedures manuals. Ability to write correspondence memos and small group emails. Mathematical skills. Ability to carry out instructions furnished in written, oral, or diagram form. Good Microsoft Office Skills. Qualifications and Requirements: High School Diploma or equivalent; or at least 1 year related experience and/or training; or equivalent combination of education and experience. Valid Driver's License. Specific physical demands may vary based on assigned geography or equipment. Must be able to lift and carry up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related). Visit our Careers Website at ************* to learn more about our available opportunities and the benefits of working for CSC ServiceWorks. CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
    $27k-38k yearly est. 4d ago
  • Billing Coordinator

    Crossroads Hospice & Palliative Care 4.2company rating

    Collections specialist job in Green, OH

    At Crossroads Hospice & Palliative Care, our office teams play a crucial role that extends beyond administrative tasks and paperwork. Every team member is an essential part of the compassionate care we provide to our patients and their families. While our caregivers deliver vital medical support, we ensure that all aspects of our patients' needs are addressed. Our relationships, founded on trust, are the cornerstone of communication within our interdisciplinary teams. We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones, who will cherish these memories forever. Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment. Billing Coordinator Responsibilities: Obtain referrals and pre-authorizations as required for procedures Check eligibility and benefit verification Review patient bills for accuracy and completeness and obtain any missing information Prepare, review, and transmit claims using billing software, including electronic and paper claim processing Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid Follow up on unpaid claims within standard billing cycle timeframe Check each insurance payment for accuracy and compliance with contract discount Call insurance companies regarding any discrepancy in payments if necessary Identify and bill secondary or tertiary insurances All accounts are to be reviewed for insurance or patient follow-up Research and appeal denied claims Answer all patient or insurance telephone inquiries pertaining to assigned accounts Set up patient payment plans and work collection accounts Update billing software with rate changes Billing Coordinator Requirements: High school diploma Knowledge of business and accounting processes usually obtained from an associate's degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred Minimum of 1 to 3 years of experience in a medical office setting Knowledge of HMO/PPO, Medicare, Medicaid, and other payer requirements and systems Knowledge of accounting and bookkeeping procedures Knowledge of medical terminology likely to be encountered in medical claims Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds Problem-solving skills to research and resolve discrepancies, denials, appeals, collections Billing Coordinator Schedule & Benefits: Schedule: Monday to Friday, 8:30 AM - 5:00 PM Be part of a team willing to grow, listen, be heard, and be challenged. Health, Dental, Vision, 401k, PTO. Competitive industry pay.
    $40k-55k yearly est. Auto-Apply 46d ago
  • Technical Product Resolution Specialist

    Global 4.1company rating

    Collections specialist job in Beachwood, OH

    GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $46k-79k yearly est. Auto-Apply 58d ago
  • Technical Product Resolution Specialist

    Tremco Illbruck

    Collections specialist job in Beachwood, OH

    GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: * Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. * Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). * Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. * Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. * Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. * Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. * Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). * Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. * Act as back up support for the Technical Resource Center. * Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: * One to two years related experience and/or training * Basic/working knowledge of Tremco CPG products. * Customer service experience preferred. OTHER SKILLS AND ABILITIES: * Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. * Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. * Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. * Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. * Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Ability to manage one's own time and scheduling. * Monitoring/assessing performance of oneself to make improvements or take corrective action. * Reading comprehension - understanding written sentences and paragraphs in work related documents. * Proficient in MS Office Suite (Word, Outlook, Excel) * Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $34k-60k yearly est. Auto-Apply 57d ago
  • Technical Product Resolution Specialist

    Tremco Construction Products Group

    Collections specialist job in Beachwood, OH

    GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $34k-60k yearly est. Auto-Apply 58d ago
  • Accounts Receivable Analyst

    Avalon Document Services 3.9company rating

    Collections specialist job in Cleveland, OH

    Job Description Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner Set up new clients and maintain billing records in NetSuite Apply and post payments (check, ACH, EFT, credit card) in NetSuite Reconcile customer transactions, daily EFTs, and credit card deposits Collections & Client Relationship Management Monitor aging reports and proactively follow up on outstanding balances Make direct collection calls and email follow-ups to reduce DSO and bad debt Resolve client disputes related to sales tax, invoice errors, and service documentation Escalate high-risk accounts to Sales or executive leadership with recommended actions Maintain clear and professional communication with attorneys, finance teams, and client procurement departments Internal Collaboration & Reporting Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements Track and report on COD job payments and other non-standard payment terms Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities Support month-end close activities, general ledger reconciliations, and prepaid allocations Review American Express and Verisma postage accounts for reconciliation Review and process employee expense reports as needed Qualifications Skills and Competencies: Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams Results-driven and persistent in follow-up, with a focus on reducing aging receivables Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing) Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: Bachelor's degree in Accounting, Finance, or Business required 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment Experience with legal services, eDiscovery, or professional services clients preferred Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs. Prolonged periods sitting at a desk and working on a computer Frequent communication via phone, email, and virtual meetings
    $37k-49k yearly est. 20d ago
  • Collections Specialist

    Airliquidehr

    Collections specialist job in Independence, OH

    R10069038 Collections Specialist (Evergreen) (Open) At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. Schedule: Hybrid (Upon training completion) Pay - 22 an hour Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Natasha Walker/ ************************* / ************ Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency. Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues. Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management. Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate. ________________________Are you a MATCH? Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations. Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team. Customer-focused behavior, including building positive relationships and understanding customer needs. Ability to handle challenging situations diplomatically and professionally. Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary. Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. High School Diploma/GED required. Associate's/Bachelor's degree preferred. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $28k-38k yearly est. Auto-Apply 28d ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    Collections specialist job in North Canton, OH

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 2d ago
  • Billing and Accounts Receivable

    Achievement Centers for Children 3.7company rating

    Collections specialist job in Cleveland, OH

    Full-time, Great Pay and Benefits! Immediate Opening! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: Communicating and coordinating with funding sources to obtain client funding approval before provision of services Discussing payment arrangements and subsidy options with families Creating invoices, billing utilizing the County software system, and submitting invoices for payment Completing attendance verification for all programs and compiling data summaries Processing and posting payments received Making collection calls and sending clients to collections when necessary The right candidate must have: High school diploma is required, 2 years of college in a related field preferred. Billing and collection experience required. Must have strong customer service and interpersonal skills Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). Be highly organized, display initiative, and be detail-oriented. Occasional travel to a local satellite office required. Must have a valid driver s license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer
    $17-20 hourly 60d+ ago
  • Collector

    Auto Services Unlimited 4.4company rating

    Collections specialist job in Independence, OH

    Locate and monitor overdue accounts. Record information in our Collection Software about the financial status of customers and the status of collection efforts. Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract. Advise customers of necessary actions and strategies for debt repayment. Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information. Arrange for the timely repayment of payment due and past due accounts. Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management. Locate vehicles for repossession or to avoid repossession. Get customers to redeem whose vehicle has been repossessed. Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current. Requirements and Experience: High School diploma or GED. Excellent verbal and written communication skill is essential. Must be able to pass a comprehensive background check. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Collector: 1 year (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Independence, OH 44131: Relocate before starting work (Required) Work Location: In person
    $18-22 hourly 60d+ ago
  • Staff Accountant A/R

    Schneller LLC 3.6company rating

    Collections specialist job in Kent, OH

    Join an Industry Leader in Aerospace Innovation - Right Here in Kent, Ohio! Staff Accountant Schneller, part of the TransDigm Group, designs and manufactures high-performance engineered materials for the global aerospace industry. Our products fly on nearly every commercial aircraft in the world-and we're proud of the people who make that possible. We're looking for a detail-driven, motivated Staff Accountant to join our dynamic finance team. In this role, you'll take ownership of Accounts Receivable, Credit, and Collections, while gaining exposure to a wide range of accounting functions including general ledger, cost accounting, and month-end close activities. If you're eager to learn, ready to take on challenges, and thrive in a collaborative environment where your contributions matter-we want to hear from you! What You'll Do: - Manage invoicing, collections, and credit analysis for key customers -Support month-end and year-end close processes -Prepare reports and forecasts for management review -Participate in audits and continuous improvement initiatives -Contribute to a team dedicated to quality, precision, and integrity What You Bring: Bachelor's Degree in Accounting or Finance 0-3 years of accounting experience (manufacturing experience a plus) Strong Excel and ERP skills Knowledge of GAAP and sound accounting practices Excellent communication and teamwork skills To conform with US export regulations and ITAR 120.15 and EAR Part 772, incumbents for this role must be eligible for any required authorizations from the US government. Why Schneller? At Schneller, you'll be part of a company with a 60+ year legacy of aerospace excellence-and a culture built on innovation, integrity, and growth. As part of TransDigm, you'll enjoy the stability of a global leader with the agility of a close-knit local team. Ready to launch your career? Apply today and help keep the world flying.
    $38k-45k yearly est. 21h ago
  • Collector

    Javitch Block 3.7company rating

    Collections specialist job in Cleveland, OH

    Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.
    $29k-34k yearly est. 60d+ ago
  • Associate II, Receivable and Collections

    NDC Technologies 3.8company rating

    Collections specialist job in Amherst, OH

    Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. Job Summary The Associate II, Receivable and Collections, is responsible for ensuring prompt and accurate collection of accounts receivable balances, timely processing of orders and invoices when exceptions to credit policy occur, and to ensure timely resolution to disputes and deductions. Position requires an individual who has sound problem solving skills, the ability to identify obstacles or issues and work both independently and in a team environment to develop and propose solutions. Essential Job Duties and Responsibilities Make daily collection calls Conduct account research and analysis Document collection related activities for assigned accounts Interact with customers, both internally and externally to identify and resolve outstanding issues in a timely and professional manner Internal collaboration to resolve outstanding issues Credit hold management Dispute and deduction management Performs other duties as assigned Education and Experience Requirements Education: Requires High School Diploma or GED; Associate or Bachelor degree preferred Experience: Minimum 2 years relevant experience is required with an Associate's degree Minimum 8 years relevant experience is required without a degree Strong background in commercial collections Preferred Skills and Abilities Professional and personable demeanor over the phone Superior written and verbal communication skills and interpersonal skills Superior organizational, decision-making and follow-up skills Ability to work independently with minimal supervision Ability to manage competing priorities through the use of outstanding time management and multitasking skills Ability to adjust to flexible environment General knowledge of changing economic conditions Ability to problem solve through technical and analytical analysis Strong skills in experience and improvisation through the use of innovative thinking Knowledge in use of personal computer and PC Software (Microsoft Office) Knowledge of SAP Experience in the Manufacturing industry a plus Outstanding customer focus including attributes of empathy, compassion and service orientation Passionate and high energy which can assist in selling future vision to customers Strong detail orientation, with focus on data quality Adaptability/flexibility which includes being open to change and conducting business differently Focused on continuous improvement and developing new skills Excellent process orientation which focuses on efficiency without losing sight of customer experience Savvy with technology which includes use of web-based platforms, case management, etc. Working Conditions and Physical Demands Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.
    $27k-39k yearly est. Auto-Apply 25d ago
  • Collection Representative I

    McCarthy Burgess & Wolff

    Collections specialist job in Cleveland, OH

    Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE Monday - Friday NO WEEKENDS ONSITE NO EXPERIENCE NEEDED PROFESSIONAL TRAINING PROVIDED Objective Do you have a strong desire for reaching and achieving goals? Do you love working in a collaborating culture with strong purpose and core values? Are you money-motivated and striving for a challenge? If so, McCarthy, Burgess & Wolff, Inc could possibly be the company for you! This position is ideal if you have the following skills and attributes: • Outgoing and personable • Persuasive Speaking Skills • Effective Listening • Time - Management • Ability to solve problems independently • Experienced with using CRM or other customer service management programs. • Strong work ethic.
    $15 hourly 60d+ ago
  • Accounts Receivable Specialist

    Integra Testing Services

    Collections specialist job in Painesville, OH

    Job DescriptionSalary: The Accounts Receivable Specialist is responsible for overseeing the accounts receivable collections and cash applications processes to ensure timely payment from customers, maintain healthy aging balances, and support ongoing cash flow for the business with accurate and timely payment posting. This role partners closely with Project Managers, Regional Leadership, and the accounting team to resolve invoice issues, provide payment updates, and maintain strong, professional customer relationships. This is not a call-center or high-pressure collections role. It is a relationship-forward, solution-oriented role focused on accurate billing follow-up, process consistency, and clear communication. Key Responsibilities Monitor customer accounts and aging reports to identify overdue balances. Contact customers via email and phone to follow up on outstanding invoices in a professional and service-oriented manner. Research and resolve invoice discrepancies by collaborating with Project Managers, Operations, and Billing. Document all customer communication and follow-up activity in the accounting system. Work with customers to obtain payment commitments and/or documentation required for payment (POs, vendor setup forms, W-9s, lien releases, etc.). Escalate accounts when necessary and recommend next steps (late fees, payment plans, legal escalation, etc.). Ensure all incoming payments are accurately recorded and applied to the correct customer accounts and invoices in the accounting system. Compare bank statements, remittance advices, and financial reports to verify accurate application of incoming cash and identify discrepancies or unapplied payments. Investigate and resolve payment discrepancies, including short payments, unapplied cash, overpayments, and incorrect fund applications, ensuring accurate customer account balances. Prepare weekly A/R status updates for leadership, including risks, trends, and recommended actions. Assist with improving accounts receivable processes, documentation, and collections workflows. Support month-end and year-end closing activities related to receivables. Qualifications Required: 3+ years experience in Accounts Receivable, Billing, or Collections Strong communication and relationship-building skills Ability to organize, prioritize, and manage follow-up across many accounts Proficiency with Microsoft Excel and/or accounting systems Strong attention to detail and problem-solving skills Preferred: Experience in service, construction, manufacturing, or project-based billing environment Familiarity with lien releases, waivers, compliance documents, or job-related billing terms Experience with Foundation
    $32k-43k yearly est. 15d ago
  • Accounts Payable-Receivable

    Car Guys Inc.

    Collections specialist job in North Canton, OH

    Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
    $32k-42k yearly est. 3d ago
  • Billing and Accounts Receivable Specialist

    Summit Psychological Associates

    Collections specialist job in Akron, OH

    This is a full-time, 40-hour weekly, position available in a fast-paced Behavioral Health Agency. Summit Psychological Associates employs social workers, counselors, psychologists, case managers and psychiatric staff who bill to Medicaid, Medicare, Private Insurance and contracts for the mental health and substance use disorder treatment provided at the agency. The billing specialist/Accounts Receivable will work with other Billing Specialists to ensure that all services are billed to the payers correctly. They will also connect any payments received to the client accounts and work with the payers to correct any issues that prevent payment for services. Other duties include Assist in credentialing clinical staff for various payers. Assist with day-to-day billing/accounts receivable tasks. Correct failed claims to ensure that claims go to the payer accurately Monitor accounts receivable lists and follow up on accounts Resolve outstanding receivables Identify processes needing improvement and communicate ideas to administration Perform other related duties as assigned Required qualifications for this position include: Experience in a medical office, billing, accounting, banking or customer service setting Ability to multi-task, self-motivate and focus Detail-oriented, organized and possess strong communication skills High standards of customer service Ability to work with Microsoft Excel Previous experience with healthcare billing, coding, CPT and ICD-10 coding is preferred. Carelogic experience a plus. Understand and comply with all HIPAA regulations Summit Psychological Associates, Inc. is a private agency founded in 1984. Its mission is to provide the highest quality, cost-effective behavioral health care to individuals, couples, families, and organizations. Our staff consists of professionals from the major behavioral health care disciplines who are dedicated to helping people live healthier, happier, and more productive lives. Our Mission... To provide comprehensive behavioral healthcare by culturally competent staff that utilizes evidenced-based treatment to promote recovery, dignity, and well-being to consumers, their families, and the community. We are an equal opportunity employer, promoting diversity in the workplace. Summit Psychological Associates, Inc. is an Equal Opportunity Employer that offers a competitive salary, health insurance, a 401K plan, and other benefits. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Paid time off - vacation and sick time Major Holidays off Schedule: Daytime hours, Monday to Friday All clinicians must complete a background check after hired.
    $32k-42k yearly est. 51d ago
  • Medical Billing A/R Specialist (Hybrid in Fairlawn, Ohio)

    GBS-Odyssey Health Systems

    Collections specialist job in Akron, OH

    Job Description At GBS RevCycle, we're transforming healthcare with our comprehensive Revenue Cycle Management (RCM) solution. We're on the lookout for dedicated individuals to join our team as Medical Billing A/R Specialists for both Professional and Facility charges. With a hybrid work schedule potential and a host of enticing benefits, this is your opportunity to grow in a dynamic and ever-expanding field. Why Choose GBS RevCycle: Hybrid Work Schedule Potential: Enjoy the flexibility of a hybrid work environment. Full-Time Benefits: We care about your well-being. Our benefits include Medical, Dental, Vision, Accident, Disability Insurance, PTO, Holidays, Wellness plans, Profit Sharing, 401(k), and more. Location: Fairlawn, OH Are You Ready for an Exciting Medical Billing Career? GBS RevCycle is at the forefront of the industry, and we're growing rapidly. Join us if you're motivated, ambitious, and ready to make a difference! Position Summary: As a Medical Billing A/R Specialist, you'll play a critical role in ensuring the smooth processing of claims and billed charges. Your responsibilities include navigating payer and clearinghouse websites, utilizing excellent communication skills during phone interactions, and striving for one-touch resolution. Understanding the unique requirements of each payer and staying within time limits for claim and appeal submissions are crucial aspects of this role. Additionally, you'll need to comprehend explanation of benefits from various carriers and identify trends for efficient management. Key Responsibilities: The ideal candidate will efficiently manage daily AR reports, ensuring accuracy and timeliness. They will engage in effective follow-up via phone calls or website navigation with insurance carriers or patients to resolve unpaid claims. Proficiency in navigating insurance websites and gathering crucial information is key. This role requires expertise in verifying insurance eligibility, benefits, and obtaining necessary LCDs/Carrier Policies. A solid understanding of managed care authorizations and coverage limits, particularly within various specialties, is essential. Additionally, responsibilities include researching credit balances, preparing refunds under Supervisor approval, and promptly addressing customer inquiries and correspondence requests. A successful candidate will conduct a weekly review of rejected claims, identifying and resolving issues promptly. They will recognize and escalate trends in claim submissions and deadlines to ensure prompt resolutions. Reporting hindrances in payment/adjudication from insurance companies to the AR Team Lead is crucial. Qualifications: High School Graduate or equivalent, with a minimum of 1 year of AR Follow-Up experience preferred. In-depth knowledge of insurance and reimbursement processes, familiarity with medical terminology, exceptional communication, and time management skills are necessary. Proficiency in basic computer applications (word processing, Excel). Adaptability to changing work environments, detail orientation, and exceptional multitasking abilities are also required. Maintaining confidentiality within a HIPAA-secure environment is of utmost importance. Work Environment: This role operates in a standard office environment, requiring extended periods of sitting, computer usage, and calculator operation. Mobility is necessary to access files, occasionally involving bending, stooping, walking, and lifting. Flexibility to work extended hours, particularly at month-end, is expected. Equal Opportunity Employer: GBS RevCycle is proud to be an equal opportunity employer. We believe in building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, disability, gender, gender identity, age, sexual orientation, veteran or military status, or any other legally protected characteristics. We also provide reasonable accommodations for candidates with disabilities who may need assistance during the hiring process.
    $32k-42k yearly est. 11d ago
  • Accounts Payable-Receivable

    Car Guys 4.3company rating

    Collections specialist job in North Canton, OH

    CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: ⦁ Opportunity for Bonus Pay ⦁ Salary plus Bonuses Plus Benefits ⦁ Top shelf benefits including health and dental ⦁ Busy office with zero boredom ⦁ Paid Vacation and PTO time ⦁ Growth and advancement opportunities ⦁ Full time position ⦁ Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
    $30k-37k yearly est. 60d+ ago
  • Senior Collector

    Tidewater Staffing Solutions 3.9company rating

    Collections specialist job in Mayfield Heights, OH

    Tidewater Staffing Solutions is assisting a Mayfield Heights headquartered company with the search for a SENIOR COLLECTOR (business-to-business collections). · Contact business customers with delinquent accounts and initiative appropriate actions. · Review accounts on hold daily and review with appropriate personnel to determine shipping status. · Research disputed delinquent accounts balances and correct errors as needed. · Prepare documents for accounts to be sent to collections or small claims court. · Participate in the weekly past meeting where you will report the status of your accounts that are past due. QUALIFICATIONS · Prior recent business-to-business collections experience (at least 3 years experience). · Strong written and verbal communication skills. · Solid computer skills. · High school diploma. · SAP experience is a plus.
    $24k-31k yearly est. 60d+ ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Lakewood, OH?

The average collections specialist in Lakewood, OH earns between $24,000 and $45,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Lakewood, OH

$33,000

What are the biggest employers of Collections Specialists in Lakewood, OH?

The biggest employers of Collections Specialists in Lakewood, OH are:
  1. Republic Services
  2. Formerra
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