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Collections specialist jobs in Livonia, MI - 209 jobs

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Collections Specialist
Accounts Receivable Specialist
Group Billing Coordinator
Collector
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Collections Representative
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Collections, Customer Service
  • Dedicated Accounts Specialist

    Central Transport 4.7company rating

    Collections specialist job in Warren, MI

    Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic. Job Details & Responsibilities: Build and strengthen relationships Provide a personalized customer experience Echo the message and tone of Sales, to maintain consistency with the customer Pro-active account monitoring and reporting In-depth analysis of customer concerns provided in a timely and effective manner End-to-end ownership, providing root cause analysis - driving resolution Communication to Sales on account health Communication to Sales supporting opportunities for growth Scorecard review/analysis (Where Applicable) The ideal candidate will possess the following: 2-3 years of LTL Customer Service experience Strong leadership qualities Excellent written and verbal communication skills Associate's Degree in a business related field is preferred, but is not required Excellent attendance and the ability to work the same shift each day Problem solving ability Strong attention to detail and sense of urgency Ability to maintain a professional demeanor Experience with Microsoft office (Outlook) and Excel, and willingness to learn company specific systems Base EDI knowledge is preferred, but not required Upbeat personality/positive outlook
    $47k-59k yearly est. 4d ago
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  • Collections Specialist

    River's Bend PC 3.4company rating

    Collections specialist job in Troy, MI

    Job DescriptionSalary: $19 - $21.50 / Hour River's Bend PC is seeking a Full-Time, upbeat, motivated and organized candidate to join our Team as a Financial Collection Associate! As a Financial Collection Associate at River's Bend, you will be responsible for collecting outstanding funds due to the clinic and providing administrative support to the financial department as directed by the Financial Manager. MINIMUM QUALIFICATIONS: Associates degree OR Combination of High School Diploma/Equivalent + Experience Previous administrative experience (Preferred) Previous collection experience in healthcare is a plus! REQUIRED RESPONSIBILITES: Generate outstanding accounts receivable reports and submit to Financial Manager Communicate with clients regarding co-payments, billing questions, benefit questions, and statement questions Collect daily payments for clinical sessions Report status of declined or non-payment as applicable Complete statement reconciliations Compile and submit financial reports Provide support as requested to financial department Other duties as assigned IDEAL CANDIDATE: Organized Reliable Ability to Multitask Comfortable with numerical data and mathematical problem solving Ability to take initiative Great Verbal and Written Communication Skills BENEFITS AND PERKS: Health, Dental and Vision Coverage HMO, PPO and HSA Plans Available! Retirement and 401K Plan + Employer Match Paid Time Off (Sick, Vacation, Holiday & Bereavement) 1-Hour Paid Lunch HOURS OF OPERATION: Monday-Friday COMPENSATION: $19-$21/HOUR Hourly, Non-Exempt Overtime Eligible Paid Biweekly
    $19-21.5 hourly 12d ago
  • Billing Coordinator (Product and Freight)

    Helm 4.4company rating

    Collections specialist job in Plymouth, MI

    Helm is looking for an entry-level Billing Coordinator to join our Accounting and Billing team. This role ensures accurate billing, timely invoicing, and smooth cash application for multiple clients and programs. The Billing Coordinator will handle vendor invoices, job costs, client invoices, and cash application tasks, while assisting with month-end billing. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment. Key Responsibilities: Prepare and submit invoices for various programs and clients, ensuring accuracy and timeliness. Administer financial management programs, including co-op, incentive programs, and promotional allowances. Process vendor invoices, including EDI files, to clear accounts payable and generate customer invoices. Audit job costs and transportation costs for compliance and accuracy. Process credit memos and maintain detailed records of incoming costs. Collaborate with sales, merchandising, and finance teams to resolve billing discrepancies. Perform cash application tasks, including applying customer payments, reconciling accounts, and resolving unapplied or misapplied payments. Monitor accounts receivable and follow up on outstanding invoices Assist with month-end closing processes and reporting. Take ownership of billing procedures, address complex billing matters, and ensure timely invoice creation. Communicate effectively with staff across all levels of the organization. Requirements Education & Experience: High School Diploma with a minimum of 2 years of billing and accounting experience required. Knowledge of modern accounts payable/receivable practices, invoicing, job posting, and cash application procedures. Proficiency in Microsoft Office (Excel, Word, Outlook). NetSuite ERP experience strongly preferred. Required Competencies: Proficient computer skills, including Microsoft Excel Strong organizational skills and attention to detail Sense of urgency
    $34k-46k yearly est. 60d+ ago
  • Billing Coordinator

    Cyfle

    Collections specialist job in Troy, MI

    Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
    $50k yearly 60d+ ago
  • Collection Specialist

    GFL Environmental Inc.

    Collections specialist job in Southfield, MI

    GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees. Key Responsibilities: * Daily collection calls (Outbound/Inbound) * Contact customers regarding overdue accounts and determine reasons for non-payment * Maintain accurate records of all collection activities, conversations, and payment commitments with customers * Monitor customer accounts for non-payment, late payment and other irregularities * Process credit card payments * Use skip tracing techniques to locate customers * Research/investigate historical data and resolve payment discrepancies and provide backups to customers * Respond to customer questions and requests and resolve those questions/issues * Complying with applicable laws, regulations, policies and procedures * Overcome stall tactics and objection by suggesting different options for debt payment * Follow company policies, procedures, and directives from supervisors/managers * Perform other duties and responsibilities as required or requested by management Knowledge, Skills and Competencies: * At least two years (2) of collection experience * Working knowledge of Microsoft Office-Outlook, Word and Excel * Must be able to work a flexible schedule * Proficient computer and math skills * Self-starter with the ability to manage multiple tasks and meet deadlines * Proven interpersonal, organizational, analytical and problem-solving skills * Strong communication with outstanding phone etiquette and interpersonal skills * Able to work efficiently as a part of a team as well as independently * Possess strong logic, ability to take initiative and able to negotiate Working Conditions: * Work in indoor office environment Hybrid schedule * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $29k-41k yearly est. Auto-Apply 31d ago
  • Collections Specialist 2

    Guardian Alarm Company of Michigan Jobs

    Collections specialist job in Southfield, MI

    The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. Uses automated internal systems to identify and monitor overdue accounts Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations Prepare customer accounts for Final Notice and Cancel Non-pay Reconcile payment history Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. Collects and posts payments to customer accounts Records pertinent data on collection efforts and customer financial status in database Research misapplied payments Manage non-routine problem solving and conflict resolution to offer excellence in customer relations Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: Excellent verbal and written communication skills Proficient in Microsoft Office Suite or related software Basic understanding of local, state, and federal debt collection laws Basic understanding of principles and processes of customer service Ability to perform customer needs assessments and to consistently meet service quality standards Excellent time management skills Ability to identify issues and creatively solve problems Ability to learn and use relevant machinery and technology Associate degree in Business or related field or equivalent working experience required Inbound/Outbound call with ACD phone tree experience required Three years of experience in credit and collections work preferred
    $29k-41k yearly est. 60d+ ago
  • Collections Specialist

    Public Service Credit Union 3.9company rating

    Collections specialist job in Romulus, MI

    Full-time Description PSCU is looking for a motivated and detail-oriented Collections Specialist to join our team. This role plays a crucial part in managing delinquency and ensuring the security of the credit union's collateral. The ideal candidate will combine financial expertise with excellent communication skills to navigate credit-related challenges effectively. You will be responsible for handling the collections process, ensuring timely payments, and maintaining strong customer relationships, all while performing duties in compliance with regulatory requirements. Essential Duties and Responsibilities Regularly communicate with members regarding their past-due accounts. Address their concerns, resolve payment issues promptly and verify their current contact information (address, phone number and email, place of employment, source of income). Process advanced collection transactions (i.e., repossessions, bankruptcies). Collect on small charged off accounts; make recommendations on loans to be charged off. Collaborate and support other departments to resolve any issues or discrepancies that may affect account statuses. Gather current data on members thru social media accounts, credit report information, criminal history, property records, etc. Analyze credit reports and loan documents to ensure accuracy of the information provided at the time of the loan. Determine the best course of action to assist the member. Recommend extension agreements or suggest loans tailored to their financial situation. Keep up-to-date notes regarding members. Document conversations, payment arrangements, and any relevant details. Recommend and prepare accounts for repossession and external collection proceedings. Includes legal action and third-party collections as well as providing follow-up support. Analyze loan documents and credit reports. Ensure compliance with collections regulations and policies, identify any potential risk factors. Follow up on legal accounts and recommend plans of action. Represent credit union in court actions. Perform other duties as assigned. Requirements Education and Experience 3+ years of experience in Collections, or related experience High School or GED Other Requirements Proficiency in computer usage, including Office 365 SharePoint, Teams, Word, Excel, Outlook, and PowerPoint. Proficient in job related software, core systems. Ability to prioritize tasks and meet deadlines in a fast-paced and evolving environment. Embraces and embodies the PSCU organizational culture and acts as brand ambassador. Excellent presentation, communication, and interpersonal skills A proactive and results-oriented approach to work. Demonstrates personal financial responsibility, integrity, and high work ethics A strong understanding of the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). Familiarity with these regulations ensures compliance and ethical practices. Detail-oriented with a focus on accuracy and quality. Ability to work effectively both independently and as part of a team. Satisfactory attendance/punctuality record. What we offer Competitive wages Career growth / Robust training program Work life balance Top quality health insurance (Full Time) Paid Time Off (accrued and available for use immediately) Paid holidays (Full Time) Banking hours / Closed on Sunday's Tuition Reimbursement 401(K) Plan Dental & Vision Insurance (Full Time) Short & Long-Term Disability (Full Time) Life Insurance (Full Time) Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you'll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey! To apply, please complete the online application and attach an up-to-date resume.
    $35k-42k yearly est. 6d ago
  • Late Stage Collections Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Collections specialist job in Pontiac, MI

    As a Late Stage Collections Specialist, you will work with borrowers who are significantly delinquent (typically 90+ days past due) on their mortgage payments. Your focus will be to engage, educate, and guide borrowers toward positive resolution, whether through reinstatement, loss mitigation, or foreclosure alternatives-always with a strong emphasis on compliance, compassion, and client experience. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING * Proactively contact borrowers in late-stage delinquency to review account status and recommend appropriate resolution strategies.• Explain UWM's available workout and loss mitigation options, including repayment plans, loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.• Document all communications and borrower activities thoroughly and accurately in servicing systems (e.g., MSP).• Collaborate across internal teams including Foreclosure, Loss Mitigation, Legal, and Compliance to ensure timely and effective handling of defaulted accounts.• Follow regulatory guidelines from CFPB, RESPA, FDCPA, and investor requirements (e.g., Fannie Mae, Freddie Mac, FHA).• Prepare accounts for foreclosure referral or suspension based on borrower responsiveness and eligibility.• Deliver a best-in-class borrower experience with empathy and professionalism during difficult conversations.• Meet or exceed individual and team performance metrics while upholding UWM's culture of excellence. WHAT WE NEED FROM YOU Must Have Qualifications:• High school diploma or equivalent (GED)• 2 years of experience in mortgage servicing, default collections, or loss mitigation• Strong knowledge of MSP, foreclosure processes and late-stage delinquency regulations• High attention to detail and ability to manage sensitive, time-critical accounts• Excellent verbal and written communication skills• Ability to thrive in a high-volume, compliance-focused environment• Strong computer skills; comfort with Microsoft Office and mortgage servicing platforms (e.g., MSP) Nice To Have Qualifications: • Associate's or Bachelor's degree in Business, Finance, or related field• Experience with Fannie Mae, Freddie Mac, FHA, or VA loss mitigation guidelines• Bilingual skills (especially Spanish)• Familiarity with UWM systems and servicing workflows THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $32k-39k yearly est. Auto-Apply 29d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections specialist job in Wixom, MI

    Description We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension. Responsibilities: - Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients. - Monitor and track debt using Excel to ensure accurate and up-to-date records. - Collaborate with internal teams to process cash applications and resolve payment discrepancies. - Maintain detailed documentation of collection activities and ensure compliance with company policies. - Communicate effectively with customers to negotiate payment plans and resolve disputes. - Analyze aging reports to prioritize collection efforts and meet recovery targets. - Provide regular updates to management on collection progress and challenges. - Utilize relevant software tools to streamline collection processes and improve efficiency. Requirements - Proven experience in commercial collections, with a strong understanding of collection processes. - Proficiency in using Excel for tracking and analyzing debt-related data. - Familiarity with cash application processes and resolving payment discrepancies. - Excellent communication and negotiation skills to manage customer interactions effectively. - Strong organizational abilities to prioritize tasks and meet deadlines. - Attention to detail to ensure accuracy in documentation and reporting. - Ability to work independently in a fast-paced, on-site environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $28k-36k yearly est. 60d+ ago
  • Billing Coordinator - Michigan

    Dykema 4.9company rating

    Collections specialist job in Detroit, MI

    Dykema Gossett PLLC, a leading national law firm, is seeking to hire an experienced Billing Coordinator who will be responsible for timely, efficient and accurate client Billing and E-Billing. Works closely with assigned group of attorneys to facilitate client billing according to established guidelines and attorney requests within policy. Works closely with Billing leadership, collaborates with E-Billing, Accounts Receivable, and Pricing colleagues, other members of the Finance and Administrative Departments and attorneys to identify and resolve inquiries. Position is open to all our office locations. ESSENTIAL DUTIES AND RESPONSIBILITIES Create client prebills and upload to Prebill Manager. Review and collaborate on attorney prebill edits and generate client bills timely, efficiently and accurately in compliance with client billing guidelines and firm policy. Distribute invoices to clients via E-Billing system and other methods. Coordinates with E-Billing Team, third party systems, billing attorneys, and clients to mitigate issues with uploads, rates, timekeepers, and budgets to ensure a seamless end-to-end process. Become an expert on client engagement letters and billing guidelines to ensure compliance and promote accelerated billing and collections. Coordinate regarding client work-in-progress write-downs, obtaining proper approval per policy and forwarding for processing. Organize and maintain client billing and instruction files for each billing attorney and client account, implementing recordkeeping methods to increase efficiency and continuity. Develop and maintain appropriate reports internally and for clients, include spreadsheets, charts, summaries and expense backup. Identify unusual situations, gather information, trouble-shoot, and recommend opportunities for improvement. Responsible for research and resolution on ad-hoc projects and assignments as they arise. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Five years of experience in legal Billing strongly preferred, or comparable legal experience. Bachelor's degree preferred. Understanding of all end-to-end aspects of client revenue accounting. Experience with Aderant Billing, Prebill Manager, and client E-Billing platforms strongly preferred; experience with software such as Billblast and other revenue-cycle software a plus. Must be proficient in MicroSoft Office Suite, particularly Word, Excel and Outlook. Excellent attention to detail. Excellent written, verbal and interpersonal communication skills required. Pro-active, inquisitive and analytical problem solver. Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members. Effective client management skills with a record of providing excellent customer service. Requires flexibility and ability to manage time, organize and prioritize workload effectively. Great Benefits for Great People Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued. The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity. EEO STATEMENT It is the Firm's policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual's age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm's goal of furthering the principle of equal employment opportunity. E-Verify Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
    $47k-52k yearly est. 13d ago
  • Accounts Receivable Specialist

    Absopure Water 4.1company rating

    Collections specialist job in Plymouth, MI

    Absopure is an equal opportunity employer. This position is primarily responsible for the collection of accounts receivable, clearing deductions and assisting customers. Understand the company's business activity, Accounts Receivable and Billing System. Daily invoicing and cash receipts entry and posting. Follow-up on delinquent A/R and resolve problems. Follow-up on unauthorized deductions. Document all conversations with customers. Update Marketing & Sales Authorization forms with bill-back, advertising, and other deductions taken. Reprint customer requested invoices and mail/fax as necessary. Prepare monthly Broker commissions reports & interact with brokers and customers. Other Duties as assigned We offer an excellent benefits package that includes Health Insurance, Dental Insurance, Vison Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!
    $39k-49k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Self Signup

    Collections specialist job in Trenton, MI

    Customer Service Position Available. Part Time/On Call. Must be able to work weekends and Evenings.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable

    Neighborhood Service Organization 3.9company rating

    Collections specialist job in Detroit, MI

    Accounts Receivable Specialist Company: Neighborhood Service Organization Neighborhood Service Organization (NSO) is a non-profit organization dedicated to providing comprehensive and compassionate services to individuals and families in need. We are seeking an experienced Accounts Receivable Specialist to join our growing team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a passion for making a positive impact in our community. Key Responsibilities: - Maintain and manage the Accounts Receivable system, ensuring accurate and timely processing of payments - Monitor and follow up on any outstanding balances, working with clients to resolve payment discrepancies and outstanding invoices - Prepare and submit invoices and statements to customers in a timely manner - Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted - Collaborate with other departments to resolve any billing or collection issues - Prepare monthly reports on collection activity, aging reports, and cash flow projections - Assist with the development and implementation of new policies and procedures to streamline the accounts receivable process - Respond to customer inquiries and provide exceptional customer service - Maintain accurate and complete records of all transactions and interactions with customers - Keep track of any delinquent accounts and initiate collections procedures as needed - Other duties as assigned. Qualifications: - Minimum of 2 years of experience in accounts receivable or related field - Strong understanding of accounting principles and procedures - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and experience with accounting software - Ability to multitask and meet tight deadlines - Strong attention to detail and accuracy - Experience working with non-profit organizations a plus - Bachelor's degree in Accounting or related field preferred. Benefits: - Competitive salary based on experience - Health, dental, and vision insurance - Generous paid time off and holidays - 401(k) retirement plan - Professional development opportunities - Positive and supportive work environment. NSO is an equal opportunity employer. We value diversity and inclusivity in our workforce and encourage people of all backgrounds to apply. Join our team and make a difference in the lives of those in our community. Apply now!
    $35k-42k yearly est. 60d+ ago
  • Invoice Specialist

    Greyson Clothiers

    Collections specialist job in Detroit, MI

    Job Title: Invoice Specialist Report To: AR Manager Invoicing team members play an important role in the revenue cycle of Greyson by overseeing the billing of our Wholesale Accounts. Our Invoicing Team is expected to interface with various cross functional teams, including Sales, Customer Service, and Finance departments. In this position you ensure the highest possible level of service and support for assigned Wholesale customers and related invoicing. This position will require daily interaction with Customer Service, other Invoicing specialists, Accounts Receivable, as well as external contacts. Responsibilities: Serve as invoicing point contact for designated Wholesale Accounts. Ensure Invoices are generated and issued timely and accurately and are consistent with customer terms Assist customers with invoice questions, special invoicing, reporting, corrections, and write offs as needed Maintain documentation of procedures, deadlines and other customer preferences related to invoicing and interacting with assigned Wholesale Accounts Support month-end close with timely invoicing and ensure transactions are completed within NetSuite/ERP system. Verify price lists, freight, tax, and other necessary information per customer terms and invoice - supporting occasional audits and price changes Update customer accounts with current contact information for invoice remittance and follow-up Proactively identify billing issues and collaborate across multiple departments to resolve Participates in month-end invoicing audit to verify all billing has been completed for the month Perform other invoicing, customer service or accounting functions as directed Shared responsibility of maintaining the invoicing inbox to assure prompt turnaround on customer questions/issues regarding billing or directing inquiries to the correct person(s)/department for resolution Competencies: Excellent attention to detail, highly organized and detail oriented to ensure accuracy Excellent verbal and written communication skills Ability to succeed in fast paced environment, action-orientated with a sense of urgency Strong organizational skills and the ability to succeed with self-direct work flow Ability to learn quickly Qualifications: Associates Degree, billing certificate, or equivalent work experience 2 years' experience in wholesale invoicing preferred, or equivalent order mgmt., customer experience, financial accounting experience will be considered. Experience with multiple currencies and FX preferred. Ability to calculate figures and amounts such as discounts, late charges, interest, commissions, and percentages Requires knowledge of credit and collections, invoicing, accounts receivable, and customer service principles, practices, and regulations. Basic math and analytical skills, Intermediate knowledge of MS Excel Required, including the ability to filter data and manage a filtered list, and use the mathematical functions Proficiency working within ERP software, NetSuite preferred Benefits: Greyson is proud to offer employees a comprehensive benefits package that includes: Unlimited Paid Time Off Policy (Full-Time) Paid Sick Leave 13 annual paid company holidays Competitive employee discount Paid Family Leave Program (maternity and bonding) Company paid long-term and short-term disability insurance Comprehensive Medical Coverage (medical, dental, vision) with company HSA contribution Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401k (match targeted for 2025), 401k Roth Location: This is a Hybrid role that will require three days onsite in our Downtown Detroit office
    $32k-43k yearly est. Auto-Apply 4d ago
  • Collector - Full Time

    Genisys Credit Union 4.1company rating

    Collections specialist job in Auburn Hills, MI

    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
    $36k-41k yearly est. Auto-Apply 2d ago
  • Accounts Receivable Specialist

    Marposs Corporation 4.1company rating

    Collections specialist job in Auburn Hills, MI

    Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the workshop environment, serving all major automotive and machine tools manufacturers, as well as the aerospace, biomedical, electronics, energy, glass containers and white goods sectors. In order to reinforce our growth plans in North America, Marposs Corporation has an opening for an Accounts Receivable Specialist Reporting to the Accounting Manager, this individual will be responsible for accounts receivable, collections and supporting invoicing needs. Qualifications Responsibilities Enter cash receipts. Analyze payments. Contact customers for slow payments. Transmit credit card purchases. Transmit invoices through EDI terminal. Track Ford, Daimler Chrysler, GM invoices and payments. Research and address discrepancies. Prepare documentation for customer reimbursements. Analyze payment history, assist in determining credit status. Prepare customer invoices. File documents. Navigate a stressful environment. Ensure regular daily attendance. Perform additional assigned duties. What we are looking for: Previous automotive/manufacturing experience preferred Familiar with bookkeeping and basic accounting procedures Advanced proficiency with MS Office and an aptitude to quickly learn additional software and applications Hands on experience with spreadsheets and large financial reports Accuracy and attention to detail, with an aptitude for numbers Excellent written, verbal, and inter-personal communication ability Associate degree in accounting, Finance, or related field 3-5 years of progressive Accounting experience What we offer: Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits: 401k Match PTO Health Insurance Dental Insurance Vision Insurance Short Term Disability
    $36k-47k yearly est. 17d ago
  • Collections Representative

    Sounds Easy Video

    Collections specialist job in Detroit, MI

    Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties: • Monitors accounts receivable summary for delinquency through related reports on a regular basis. • Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts. • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. • Receives and posts payments, and notifies concerned parties of payments received. • Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account. • Receives and responds to collection related inquiries in a prompt manner. • Creates and maintains proper response letters on computer for various incoming correspondence. • Performs other related duties as assigned.
    $28k-37k yearly est. 60d+ ago
  • Collector

    The Ambassador Bridge

    Collections specialist job in Warren, MI

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you. Job Responsibilities: · Locate and notify customers with delinquent accounts via phone/email/mail · Documenting efforts and contact to help determine appropriate next steps · Maintaining and notating all necessary information regarding customer and account status · Addressing billing inquiries · Building and maintaining a positive relationship with customers · Working effectively with other team members · Communicating with sales team members as needed regarding account status · Providing overall collections support as necessary The ideal candidate will possess the following: · Superior communication skills including listening, speaking, reading and writing · Strong attention to detail and sense of urgency · Ability to maintain professional demeanor at all times · Experience with Microsoft Office; MS Word, MS Excel, MS Outlook · Strong attention to detail and ability to follow up consistently · Affinity for detailed note taking and investigation/research · Positive outlook/team player · Call center/customer service/collections experience is preferred, but not required · Associate's degree in a Business or Accounting related field is preferred but not required · Current students that are able to work full time are encouraged to apply! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $30k-41k yearly est. Auto-Apply 40d ago
  • Accounts Receivable Specialist

    JVIS 4.2company rating

    Collections specialist job in Clinton, MI

    Job Description SUMMARY: The overall function of the Accounts Receivable Specialist is to process and manage payments received and to provide related accounting and administrative support. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. · Maintain up-to-date billing system. · Prepare, verify, and process invoices. · Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail. · Carry out billing, collection, and reporting activities according to specific deadlines. · Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. · Monitor customer account details for non-payments, delayed payments, and other irregularities. · Research and resolve payment discrepancies. · Review AR aging to ensure compliance. · Maintain accounts receivable customer files and records. · Process credit card payments and prepare bank deposits. · Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity. · Assist with month-end closing. · Protect organization's values by keeping information confidential. · Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001 Follows all safety, housekeeping (5S) and company policies and procedures. Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or GED; Associates Degree equivalent from a two-year college or technical school preferred. Minimum of one to three years' experience in an accounts receivable role. Knowledge of general accounting principles, regulatory standards, and compliance requirements. Ability to calculate, post, and manage accounting figures and financial records. Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail, and ability to contain confidentiality. Excellent analytical, problem solving, and decision-making skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly spend long hours sitting and using office equipment and computers. Regularly spend long hours in intense concentration reviewing and entering financial information into a computer. Occasionally lift 5-10 pounds. Powered by ExactHire:188166
    $37k-48k yearly est. 23d ago
  • Accounts Receivable-Accounts Payable Specialist

    Credit Acceptance Corporation 4.5company rating

    Collections specialist job in Southfield, MI

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals! The Specialist, Accounts Receivable/Accounts Payable is responsible for full-cycle Accounts Receivable/Accounts Payable processing. This position must perform all activities accurately and efficiently. This position is required to respond to internal and external customer inquiries in an expeditious manner to deliver excellent customer service. Outcomes and Activities: Generate dealer billings in Oracle Receivables Post payments in Oracle Receivables Maintain Accounts Receivable Aging Perform Accounts Receivable collection calls Invoice processing in Oracle Payables Payment processing in Oracle Payables as needed Perform dealer vendor maintenance including tracking returned/rejected payments Assist in month end close and month end requests Complete Accounts Receivable/Accounts Payable related projects as assigned by the Manager/Supervisor Support the Accounting and Budget teams with various ad hoc requests Respond to internal and external customer inquiries and requests Update and maintain desktop notes Adhere to all internal controls related to Accounts Receivable/Accounts Payable processing Process stop payment requests Process voids within the payables system Provide information for audit requests Knowledge and Skills: Be organized and capable of meeting all deadlines Remain positive, professional, determined, calm and focused when faced with challenging situations Great attention to detail in performing your daily tasks Be flexible and be able to easily adapt to process changes Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment Possess solid written and verbal communication skills when dealing with internal and external customers Ability to support team members to meet objectives and deadlines Be proactive in expanding your knowledge and abilities within your position Requirements: High school diploma Minimum 2 years Accounts Receivable experience Minimum 1 year Accounts Payable experience Proficiency with Microsoft Office (Excel, Word) Experience with Accounts Receivable/Accounts Payable systems (preferably Oracle Cloud) Collection call experience Customer service experience Preferred: College level business courses Targeted Compensation: $19.10 - $25.46/hour + a quarterly bonus plan Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $19.1-25.5 hourly Auto-Apply 20d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Livonia, MI?

The average collections specialist in Livonia, MI earns between $25,000 and $47,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Livonia, MI

$34,000

What are the biggest employers of Collections Specialists in Livonia, MI?

The biggest employers of Collections Specialists in Livonia, MI are:
  1. Waste Industries
  2. GFL Environmental Inc.
  3. Guardian Alarm Company of Michigan Jobs
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