Post job

Collections specialist jobs in Livonia, MI

- 186 jobs
All
Collections Specialist
Accounts Receivable Specialist
Collector
Collections Associate
Collections Representative
Account Specialist
Group Billing Coordinator
Debt Collector
Resolution Specialist
Billing And Insurance Coordinator
  • Dedicated Accounts Specialist

    Central Transport 4.7company rating

    Collections specialist job in Warren, MI

    Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic. Job Details & Responsibilities: Being the single point of contact to manage major corporate accounts Reporting on service issues, problem areas, resource issues, etc. Assisting with implementing corrective actions Establishing professional rapport with each customer The ideal candidate will possess the following: 2-3 years of LTL Customer Service experience Strong leadership qualities Excellent written and verbal communication skills Associate's Degree in a business related field is preferred, but is not required Excellent attendance and the ability to work the same shift each day Problem solving ability Strong attention to detail and sense of urgency Ability to maintain a professional demeanor Experience with Microsoft office (Outlook), and willingness to learn company specific systems Upbeat personality/positive outlook
    $47k-59k yearly est. 5d ago
  • Billing Coordinator

    Helm 4.4company rating

    Collections specialist job in Plymouth, MI

    Helm is looking for an entry-level Billing Coordinator to join our Accounting and Billing team. This role ensures accurate billing, timely invoicing, and smooth cash application for multiple clients and programs. The Billing Coordinator will handle vendor invoices, job costs, client invoices, and cash application tasks, while assisting with month-end billing. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment. Key Responsibilities: Prepare and submit invoices for various programs and clients, ensuring accuracy and timeliness. Administer financial management programs, including co-op, incentive programs, and promotional allowances. Process vendor invoices, including EDI files, to clear accounts payable and generate customer invoices. Audit job costs and transportation costs for compliance and accuracy. Process credit memos and maintain detailed records of incoming costs. Collaborate with sales, merchandising, and finance teams to resolve billing discrepancies. Perform cash application tasks, including applying customer payments, reconciling accounts, and resolving unapplied or misapplied payments. Monitor accounts receivable and follow up on outstanding invoices Assist with month-end closing processes and reporting. Take ownership of billing procedures, address complex billing matters, and ensure timely invoice creation. Communicate effectively with staff across all levels of the organization. Requirements Education & Experience: High School Diploma with a minimum of 2 years of billing and accounting experience required. Knowledge of modern accounts payable/receivable practices, invoicing, job posting, and cash application procedures. Proficiency in Microsoft Office (Excel, Word, Outlook). NetSuite ERP experience strongly preferred. Required Competencies: Proficient computer skills, including Microsoft Excel Strong organizational skills and attention to detail Sense of urgency
    $79k-112k yearly est. 60d+ ago
  • Billing Coordinator

    Cyfle

    Collections specialist job in Troy, MI

    Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
    $50k yearly 60d+ ago
  • Technical Resolution Specialist

    Pavilion Payments

    Collections specialist job in Detroit, MI

    Job Description Job Title: Technical Resolution Specialist Reports to: Director of Technical Resolution The Pavilion Payments Technical Resolution Specialist receives Tier 2 support calls and handles 3rd party vendor escalations. This role involves creating and resolving support tickets, providing turnkey support, utilizing live dashboards from our portal and our CRM ticketing dashboard, and troubleshooting or escalating issues as necessary. Key Responsibilities: Serve as the initial support contact point for Tier 2 issues and act as a liaison for further escalation to other departments. Escalated remote FLM/SLM service calls and tickets for Kiosk, Lightspeed, Mobility, Mobile Jackpot, etc. After hours On-Call from Mon-Sun on a weekly rotation. 3rd party dispatch management and support. Open 3rd party tickets Manage SLA reviews and updates Provide exceptional customer service through voice and email channels. Monitoring and Technical Support: Resolve Turn-Key ATMs and Kiosk machines using the Dashboard, promptly addressing any issues or alerts. Provide technical support and escalation assistance through outgoing calls. Handle escalated supervisor calls from B&M Merchants, ensuring effective resolution. Follow up on Jira tickets across all B&M pipelines within the technician's Audit tickets and provide updates to leadership. Troubleshoot or escalate support issues accordingly, based on complexity and severity. Collaborate with team members to resolve customer issues promptly. Document and track customer issues, ensuring accurate and timely resolution. Cross-functional operations support as needed Remote kiosk support (hardware and software) Respond to customer inquiries and technical requests via phone and email. Address and resolve issues promptly, ensuring customer satisfaction. Core Requirements and Experience: Must be able to travel by car or airplane for periodic infield skills training. Travel can be as much as 20% from time to time (in and out of state) Working knowledge of cloud-based systems and experience in running basic queries in SQL databases is a plus but not mandatory Prior experience in casino equipment support, including but not limited to ATMs, Financial Services kiosks, cages, pin pads and cashier and helpdesk is a plus but not mandatory Proficiency with Office 365 products / SmartSheets / Windows OS / Jira, and Talkdesk. Working knowledge of electronic payments, particularly in the gaming industry. 2-3 years of experience in a technical support role. Exceptional communication skills, both verbal and written. Ability to multitask and manage time effectively. Strong analytical and problem-solving skills. Ability to work both independently and collaboratively in a team. Must possess a solutions-driven mindset and be self-motivated. Perks & Benefits! ● A great company that is focused on team building, and career pathing for its team! ● Join a team that is fun, friendly, and customer-focused! ● Excellent employee benefits package - Health, Dental, Vision, 401k match, and more! Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department
    $37k-65k yearly est. 10d ago
  • Collections Specialist 2

    Guardian Alarm Company of Michigan Jobs

    Collections specialist job in Southfield, MI

    The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. Uses automated internal systems to identify and monitor overdue accounts Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations Prepare customer accounts for Final Notice and Cancel Non-pay Reconcile payment history Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. Collects and posts payments to customer accounts Records pertinent data on collection efforts and customer financial status in database Research misapplied payments Manage non-routine problem solving and conflict resolution to offer excellence in customer relations Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: Excellent verbal and written communication skills Proficient in Microsoft Office Suite or related software Basic understanding of local, state, and federal debt collection laws Basic understanding of principles and processes of customer service Ability to perform customer needs assessments and to consistently meet service quality standards Excellent time management skills Ability to identify issues and creatively solve problems Ability to learn and use relevant machinery and technology Associate degree in Business or related field or equivalent working experience required Inbound/Outbound call with ACD phone tree experience required Three years of experience in credit and collections work preferred
    $29k-41k yearly est. 46d ago
  • Collections Specialist 2

    Guardian Alarm

    Collections specialist job in Southfield, MI

    The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment * Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations * Prepare customer accounts for Final Notice and Cancel Non-pay * Reconcile payment history * Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. * Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. * Collects and posts payments to customer accounts * Records pertinent data on collection efforts and customer financial status in database * Research misapplied payments * Manage non-routine problem solving and conflict resolution to offer excellence in customer relations * Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Basic understanding of local, state, and federal debt collection laws * Basic understanding of principles and processes of customer service * Ability to perform customer needs assessments and to consistently meet service quality standards * Excellent time management skills * Ability to identify issues and creatively solve problems * Ability to learn and use relevant machinery and technology * Associate degree in Business or related field or equivalent working experience required * Inbound/Outbound call with ACD phone tree experience required * Three years of experience in credit and collections work preferred
    $29k-41k yearly est. 47d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections specialist job in Wixom, MI

    Description We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension. Responsibilities: - Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients. - Monitor and track debt using Excel to ensure accurate and up-to-date records. - Collaborate with internal teams to process cash applications and resolve payment discrepancies. - Maintain detailed documentation of collection activities and ensure compliance with company policies. - Communicate effectively with customers to negotiate payment plans and resolve disputes. - Analyze aging reports to prioritize collection efforts and meet recovery targets. - Provide regular updates to management on collection progress and challenges. - Utilize relevant software tools to streamline collection processes and improve efficiency. Requirements - Proven experience in commercial collections, with a strong understanding of collection processes. - Proficiency in using Excel for tracking and analyzing debt-related data. - Familiarity with cash application processes and resolving payment discrepancies. - Excellent communication and negotiation skills to manage customer interactions effectively. - Strong organizational abilities to prioritize tasks and meet deadlines. - Attention to detail to ensure accuracy in documentation and reporting. - Ability to work independently in a fast-paced, on-site environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $28k-36k yearly est. 60d+ ago
  • Early Morning Associate 5am-10am-Somerset Collection

    Victoria's Secret 4.1company rating

    Collections specialist job in Troy, MI

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values * Building loyalty through our Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $13.00 Maximum Salary: $15.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $13-15.8 hourly 60d+ ago
  • Billing & Collections Associate

    FSS Technologies

    Collections specialist job in Ypsilanti, MI

    Job DescriptionSalary: 20-25 per hour As a Billing & Collections Associate, you will be required to contact clients and collect outstanding payments. Contact includes making multiple phone calls, emails, text messages, per day. As part of the Customer Management Team the associate are responsible for other aspects of collections, such as resolving customer billing problems updating customer contact information, and other issues as required. ABOUT FSS Technologies At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed. PERFORMANCE OBJECTIVES Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Expected to make 100 outbound collection calls per day. Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer issues Update account status records and collection efforts Report on collection activity and accounts receivable status KEY COMPETENCIES Proven experience as a Accounts Receivables Specialist or similar role Knowledge of billing procedures and collection techniques Familiarity with AIA billing and lien waivers Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity Problem-solving skills, attention to detail, and drive to succeed EDUCATION AND EXPERIENCE 1 year experience with Billing, Collections or Accounts Receivable Customer service and account management experience Prior experience with NetSuite preferred What We Offer Pay range for this role is between $20 - $25 per hour Benefits: FSS Technologies offers a full range of benefits that include medical, dental, vision, 401K, life insurance, and other ancillary products. Training: On-the-job training and career advancement opportunities. Commitment to Inclusion FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds. Ready to Make a Real Impact? If youre looking for a career, not just a job, and want to work for a company where youre empowered, supported, and rewarded, apply today and start your journey with FSS Technologies. #LI-FSS
    $20-25 hourly 19d ago
  • Keyholder (PT) - Somerset Collection

    Untuckit 4.1company rating

    Collections specialist job in Troy, MI

    "Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Troy, MI. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities Create and ensure a cohesive work environment that inspires engagement of associates Possess the UNTUCKit CORE values Confidently execute UNTUCKit University training and participate in daily chat-in activities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Create a fun, relaxed environment for customers to feel comfortable shopping Maintain stock room Open and close the store Actively maintain a tidy sales floor Remain knowledgeable on products offered and discuss available options Cross sell products Team up with co-workers to ensure proper customer service Be a vital part of brand decisions with customer feedback and observations Requirements Proven work experience as a Sales Associate Basic understanding of sales principles and customer service practices Proficiency in Apple products and G-suite, Omni-channel POS systems Solid communication and interpersonal skills Customer service focus Ability to work in the store alone Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. High school degree Part Time: Hours may vary. Benefits Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources
    $33k-37k yearly est. Auto-Apply 24d ago
  • Accounts Receivable Accountant

    Plastipak Packaging

    Collections specialist job in Plymouth, MI

    As the Accounts Receivable Accountant, you will be able to learn every aspect of our Accounts Receivable function, such as daily invoicing, cash applications, rebate accruals, and other processes. Since this role provides exposure to our key customers, possessing strong communication and relationship management skills is the foundation for success in this role. The key to growth opportunities within our company is the ability to work in a fast-paced environment while ensuring accuracy and attention to detail. You Will: Post-process lockbox payments, apply for in-house payments, identify and research issues to fully and accurately apply cash to customer accounts and invoices; improve accuracy through system improvements and open line of communication with customers Invoice sales orders includes following up with the plants and marketing on issues preventing an order from billing and constantly improving our system by examining billing error reasons. This also includes invoicing online credit memos and buy/sell activity. Analyze and prepare reports for auditors, customers, and Plastipak internal users Analyze and track rebates and accruals You Have: Bachelor's Degree in accounting or related field required Exceptional time and personal management skills needed to complete all tasks as assigned Entry-level with relevant internships, up to 2 years of experience As a Plastipak Associate, you receive a benefits package offering the following: Wellness Programs Health Insurance Coverage, including Medical, Dental & Vision EAP, Employee Assistance Program Life Insurance Accidental Death & Dismemberment Insurance Disability Insurance: Short-Term & Long-Term Accidental Insurance Critical Illness Insurance Hospital Indemnity Insurance 401(k) Plan, with Company Matching Contribution & Profit Sharing feature Paid Time Off - 80 hours within 1st year & subsequent increases Paid Company Holidays Dependent Care Flexible Spending Account Caregiving via Care.com Pet Insurance Tuition Assistance Program Sons and Daughters Scholarship Program Travel Assistance Employee Discount Programs *Some benefits are subject to eligibility requirements Plastipak is an Equal Opportunity Employer In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's to understand how Plastipak uses and protects the information that you provide.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Collector - Full Time

    Genisys Credit Union 4.1company rating

    Collections specialist job in Auburn Hills, MI

    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
    $36k-41k yearly est. Auto-Apply 60d+ ago
  • AR Specialist

    Healthrise 3.8company rating

    Collections specialist job in Farmington, MI

    Job DescriptionDescription: Performs day-to-day payment resolution activities within the Hospital and/or Medical Group partner revenue operations. Scope of responsibility includes all post-billed denials (inclusive of clinical denials). Serves as part of the Denials Resolution team responsible for ensuring payments are received on denied accounts, determining root causes for discrepancies, minimizing inappropriate payment delays and variances from expected reimbursement, and resolving or escalating issues. Duties and Responsibilities Knows, understands, incorporates, and demonstrates the Healthrise Core Values. Performs daily activities as part of the payment resolution team that receives, analyzes, and appeals denials. Reviews, researches, and resolves payment delays and/or variances resulting from rejected and/or denied claims, overpayments, or underpayments. Processes payments as appropriate in accordance with contracts and policies to ensure timely and accurate liability resolution. Resolves claims, conducts formal account reviews, identifies lost charge recovery, and analyzes/documents delays and payment variances. Identifies routine issues and resolves or escalates them as appropriate. Maintains knowledge of state and federal laws as they relate to contracts and the appeals process. Investigates and addresses overpayment and underpayment accounts with the goal of optimizing reimbursement. Coordinates follow-up with clinical departments to provide support for appeals. Collaborates with Patient Access and other stakeholders to resolve account authorization issues. Applies knowledge of payer rules, contracts, schedules, and other data sources to resolve payment variances. Proactively follows up on delays and variances with patients, commercial, Medicare, and Medi-Cal payers to ensure prompt reimbursement, refiles accurate claims, and documents findings. Contacts insurance carriers and patients as necessary to resolve outstanding balances. Monitors timely filing limits specific to California payers and ensures all claims are submitted within state and payer deadlines. Researches payer trends and provides feedback to improve billing accuracy and efficiency. Tracks and reports denial types and root causes, recommending process improvements. Analyzes, categorizes, and resolves claim denials from commercial, government, and managed care payers. Identifies root causes of denials (coding errors, eligibility issues, missing documentation, etc.) and works with clinical and coding teams for resolution. Files appeals and reconsiderations according to California-specific appeal timelines. Requests write-offs, transfers, allowances, and reversals as needed. Recommends accounts for transfer to collection vendors based on complexity and status. Documents all actions in the patient accounting system. Responds to patient and payer inquiries or refers them as needed. Communicates with physicians, office staff, and hospital departments to gather and verify necessary information. Prepares and submits reports documenting trends, outcomes, and claim activity. Cross-trains in various functions to enhance service delivery. Interprets data, draws conclusions, and reviews findings with supervisor. Continuously learns all aspects of the Denials Resolution Specialist role. Performs other duties as assigned. Maintains a working knowledge of applicable Federal, State, and local laws/regulations. Requirements: High school diploma or Associate degree in Accounting, Business Administration, or related field, with a minimum of two (2-3) years of experience in revenue cycle medical billing, insurance follow-up, and denial management functions in a hospital, clinic, insurance company, managed care organization, or similar healthcare financial service setting; or an equivalent combination of education and experience. Experience in a complex, multi-site environment within California healthcare systems preferred. Excellent written and verbal communication and organizational skills. Strong interpersonal and customer service skills. Attention to detail, accuracy, and time management. Basic proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel). Completion of regulatory/mandatory certifications preferred. Comfortable working in a collaborative, shared leadership environment. Previous experience with Global Partner vendors preferred. Experience using Epic. Strong understanding of California-specific payers (Medi-Cal, Blue Shield of CA, Kaiser, CalOptima, IEHP, Partnership HealthPlan, Division of Financial Responsibility, etc.). Familiarity with CPT, ICD-10, and HCPCS coding. Strong organizational, communication, and problem-solving skills. Ability to work independently, meet deadlines, and maintain high attention to detail. Preferred Certification: Certified Professional Biller (CPB), Certified Medical Reimbursement Specialist (CMRS), or equivalent. Experience with California Medicaid (Medi-Cal), Share of Cost, and managed care environments. Bilingual (English/Spanish) preferred.
    $40k-50k yearly est. 7d ago
  • Accounts Receivable and Fixed Asset Specialist

    Nsna

    Collections specialist job in Troy, MI

    Nippon Seiki is a world-class manufacturer of instruments for vehicles, agricultural, and construction equipment. Established in 1945, Nippon Seiki Co., Ltd. is headquartered in Japan, with numerous facilities worldwide. N.S. International, Ltd. ("NSI"), a group company of Nippon Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display units for FCA US, General Motors, BMW, Honda, Harley Davidson, Suzuki, Polaris, Arctic Cat and other OEM's. Purpose of Job The Accounts Receivable & Fixed Asset Specialist is responsible for accurately recording and applying customer payments, maintaining up to date and detailed accounts receivable records, and ensuring all transactions are processed in compliance with company policies and accounting standards. In addition, this role performs a variety of general ledger and fixed asset accounting activities including reconciliations, journal entries, and asset tracking to support timely and accurate monthly, quarterly, and year-end financial reporting. Major Duties/Responsibilities Top duties or activities in a given year. Not all tasks/steps performed are listed. ACCOUNTS RECEIVABLE: Prepares and posts cash receipts from customers using accounting software (Plex). Investigates all debit and credit discrepancies and follows-up with appropriate NSNA personnel for resolution. Reports on days outstanding for accounts receivable. Contacts customer to resolve past due invoices. Generates accounts receivable overdue aging report using accounting software (Plex) to identify past due invoices and discrepancies. Updates open accounts receivable issues showing status of invoices outstanding over 30 days past due. Maintains all accounts receivable files. Schedule and lead monthly meetings with the Business Development team to review, track and resolve all accounts receivable files. Reconciles AR Aging to the general ledger and investigates any discrepancies. Creates and monitors tooling invoicing and related costs. Provides Treasury Cash Forecast information based on AR Aging. Performs other month end and year end activities as required to properly complete NSI's financial statements. FIXED ASSETS: Maintains fixed asset records, including tracking and labeling to properly record company assets. Complete monthly CIP, fixed asset addition, disposal adjustments and depreciation process. Reconcile the balance in the fixed asset subsidiary ledger to the summary-level account in the general ledger. Review and update the detailed schedule of fixed assets and accumulated depreciation. Prepares monthly depreciation journal entry. Investigate the potential obsolescence of fixed assets. Conduct periodic impairment reviews for intangible assets. Conduct periodic physical inventory counts of fixed assets. Recommend to management whether fixed assets should be disposed of. Assign tag numbers to fixed assets. Conduct analyses related to fixed assets as requested by management. Create and monitor a system of controls, procedures, and forms for the recordation of fixed assets. Assist with the corporate SG&A capital budgets. Prepare audit schedules relating to fixed assets including roll-forward, and assist the auditors in their inquiries. Provide fixed assets information for Quarterly reporting. OTHER: Supports year-end audit and mid-year review process, as required. Assist in J-Sox implementation and audit, as required. Follow all company policies and procedures. Identify opportunities for improvements in processes, systems and reporting through independent investigation and research. Recommend and help implement solution options. Demonstrates effective communication skills when working with coworkers. Interfaces with other departments to verify transactions, report data issues, and determine appropriate action. Other duties as assigned. Prepares and maintains Prepaid schedules. Reconciles tooling schedules. Education, Experience and Knowledge Required and/or preferred level of education, knowledge and skills that are necessary. Education Associate's degree or equivalent from a two-year college; or 5 or more year's related experience and/or training; or equivalent combination of education and experience. Related Experience Accounts receivable experience required; automotive industry experience preferred. Comprehensive understanding of generally accepted accounting principles (GAAP) and standard accounting practices. Strong oral and written communication skills to interact effectively with internal and external stakeholders. Proficiency with accounting software and ERP systems, as well as MS Office applications-including Excel, Word, and email/internet tools. Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Working knowledge of the organization's structure, departmental functions, and company policies and procedures to accurately complete tasks and maintain records and files. Special Training or Competency Observation, understanding, and execution of applicable company ISO/TS/IATF certification standards related to the role and impact on the overall organization. NSI Competencies Adaptation/Flexibility: Includes keeping an open mind regarding new ideas and ways of doing things. Willing to consider alternative interpretations or ways of looking at the situation. Demonstrating flexibility. Initiative/Results Driven: Includes setting high standards of performance for self and others. Striving to accomplish goals even if it means personal sacrifice. Putting the goals of the organization above own goals. Judgment/Decision Making: Includes making decisions and takes actions that have beneficial impact. Effectively evaluating information in order to come up with sound conclusions and recommendations. Resource Management: Includes setting clear objectives to guide action for self or others to accomplish goals. Organizing or adjusting information, people and materials to meet those goals. Team Work: Includes encouraging and supporting the ideas and effort of others. Finding ways to help the team or group perform effectively. Additional Information Work Hours Monday-Friday, 8 am - 5pm. Off-hours as needed. Hybrid schedule, 2 days onsite / 3 days offsite Travel Requirements 5% international and/or domestic. If domestic travel is necessary, valid drivers' license is required. If international travel is necessary, valid passport is required. Additional Information NA DISCLAIMER The above information on this description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. N.S. International, Ltd. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $35k-46k yearly est. 11d ago
  • Collections Clerk

    The Ambassador Bridge

    Collections specialist job in Warren, MI

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Collections Specialist for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you. Job Responsibilities: · Locate and notify customers with delinquent accounts via phone/email/mail · Maintaining and notating all necessary information regarding customer and account status · Addressing billing inquiries · Building and maintaining a positive relationship with customers · Working effectively with other team members · Communicating with sales team members as needed regarding account status · Providing overall collections support as necessary The ideal candidate will possess the following: · Superior communication skills including: listening, speaking, reading and writing · Strong attention to detail and sense of urgency · Ability to maintain professional demeanor at all times · Experience with Microsoft Office; MS Word, MS Excel, MS Outlook · Strong attention to detail and ability to follow up consistently · Affinity for detailed note taking and investigation/research · Positive outlook/team player · Call center/customer service/collections experience is preferred, but not required · Associates Degree in a Business or Accounting related field is preferred but not required · Current students that are able to work full time are encouraged to apply! Salary and Benefits: · Starting rate at $18 and up based on experience · Medical/dental/vision benefits · 401(k) · Paid vacation · Life Insurance · Collaborative environment · Opportunity for advancement Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $18-20 hourly Auto-Apply 60d+ ago
  • Collections Representative

    Sounds Easy Video

    Collections specialist job in Detroit, MI

    Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties for $DivisionAbbr$: • Monitors accounts receivable summary for delinquency through related reports on a regular basis. • Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts. • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. • Receives and posts payments, and notifies concerned parties of payments received. • Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account. • Receives and responds to collection related inquiries in a prompt manner. • Creates and maintains proper response letters on computer for various incoming correspondence. • Performs other related duties as assigned.
    $28k-37k yearly est. 60d+ ago
  • Accounts Receivable Coordinator

    Cirba Solutions

    Collections specialist job in Wixom, MI

    About Us With more than 30 years of experience, Cirba Solutions is the premier battery recycling materials and management company extracting critical materials from scrap and used batteries and then supplying those battery-grade metals back into the supply chain. As the only vertically integrated team with an operational, differentiated platform and a full suite of capabilities, Cirba Solutions is leading the creation of a circular battery supply chain. ********************** ____________________________________________________________________________ Role Overview The Accounts Receivable (AR) Coordinator owns the daily invoicing‑to‑cash cycle: issuing accurate customer invoices, applying payments, resolving billing discrepancies, and supporting month‑end close. You will partner closely with Sales, Customer Service, and Finance to protect cash flow, maintain clean aging, and deliver a best‑in‑class customer billing experience. ____________________________________________________________________________ Key Responsibilities Invoice & Credit Management - Generate, review, and transmit customer invoices; post credit memos; ensure compliance with contract terms, tax rules, and companypolicies. Cash Application - Record and apply ACH, wire, check, and credit‑card receipts in ERP; reconcile deposits to bank statements daily. Collections - Monitor AR aging, research past‑due accounts, place courtesy calls/emails, escalate risk accounts, and coordinate payment plans where appropriate. Customer Service - Respond to billing inquiries, issue documentation (POs, PODs, statements), and resolve discrepancies in collaboration with Sales & Logistics. Reporting & Compliance - Prepare weekly AR aging, DSO, and unapplied‑cash reports; support month‑end close, and audits. All other duties as assigned ____________________________________________________________________________ Qualifications Required: . Associate's degree in Accounting, Finance or related field (or equivalent experience). 2+ years hand-on AR, billing, or general accounting experience in a mid-size, multi-entity organization. Proficiency with an ERP/financial system (eg. Microsoft Dynamics 365, NetSuite, SAP)and Excel (pivot tables, VLOOKUP). Demonstrated ability to reconcile high-volume transactions accurately and meet tight deadlines. Strong written and verbal communication skills and customer first mindset. TRAVEL: none Preferred: Experience in manufacturing, distribution, or recycling industries. Familiarity with lean/continuous‑improvement or D365 optimization projects. ____________________________________________________________________________ Physical Requirements Standing/Walking: Sometimes Sitting: Sometimes Lifting/Carrying Lifting/Carrying 20-50 lbs: Sometimes Lifting/Carrying >50 lbs: Never Pushing/Pulling: Sometimes Climbing: Never Stopping/Bending: Sometimes Reaching above shoulder: Sometimes Repeating motions that may include wrists, hands, and/or fingers: Most Times Operate Motor Vehicle: Sometimes Operate Manual Equipment: Never Operate machinery/power tools: Never ____________________________________________________________________________ Worksite Conditions Weather Exposure: Never Temperature Extremes: Never Noise: Sometimes Odors: Sometimes Dust or Mist: Sometimes Fumes or Vapors: Sometimes Chemicals Chemicals drummed: Never Chemicals bulk tank: Never Respirator: Never Personal Protective Clothing: Never Personal Protective Equipment: Sometimes ____________________________________________________________________________ Benefits Medical, Dental, & Vision HSA/HRA/FSA Employee Assistance Program (EAP) 401(k) Retirement Savings Plan with employer match Wellness programs and incentives Life & Disability, Accident, Critical Illness, & Hospital Indemnity Paid Time Off 80 hours of paid company holidays
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Coordinator

    Cirba Solutions Us Inc.

    Collections specialist job in Wixom, MI

    About Us With more than 30 years of experience, Cirba Solutions is the premier battery recycling materials and management company extracting critical materials from scrap and used batteries and then supplying those battery-grade metals back into the supply chain. As the only vertically integrated team with an operational, differentiated platform and a full suite of capabilities, Cirba Solutions is leading the creation of a circular battery supply chain. ********************** ____________________________________________________________________________ Role Overview The Accounts Receivable (AR) Coordinator owns the daily invoicing‑to‑cash cycle: issuing accurate customer invoices, applying payments, resolving billing discrepancies, and supporting month‑end close. You will partner closely with Sales, Customer Service, and Finance to protect cash flow, maintain clean aging, and deliver a best‑in‑class customer billing experience. ____________________________________________________________________________ Key Responsibilities Invoice & Credit Management - Generate, review, and transmit customer invoices; post credit memos; ensure compliance with contract terms, tax rules, and companypolicies. Cash Application - Record and apply ACH, wire, check, and credit‑card receipts in ERP; reconcile deposits to bank statements daily. Collections - Monitor AR aging, research past‑due accounts, place courtesy calls/emails, escalate risk accounts, and coordinate payment plans where appropriate. Customer Service - Respond to billing inquiries, issue documentation (POs, PODs, statements), and resolve discrepancies in collaboration with Sales & Logistics. Reporting & Compliance - Prepare weekly AR aging, DSO, and unapplied‑cash reports; support month‑end close, and audits. All other duties as assigned ____________________________________________________________________________ Qualifications Required: . Associate's degree in Accounting, Finance or related field (or equivalent experience). 2+ years hand-on AR, billing, or general accounting experience in a mid-size, multi-entity organization. Proficiency with an ERP/financial system (eg. Microsoft Dynamics 365, NetSuite, SAP)and Excel (pivot tables, VLOOKUP). Demonstrated ability to reconcile high-volume transactions accurately and meet tight deadlines. Strong written and verbal communication skills and customer first mindset. TRAVEL: none Preferred: Experience in manufacturing, distribution, or recycling industries. Familiarity with lean/continuous‑improvement or D365 optimization projects. ____________________________________________________________________________ Physical Requirements Standing/Walking: Sometimes Sitting: Sometimes Lifting/Carrying Lifting/Carrying 20-50 lbs: Sometimes Lifting/Carrying >50 lbs: Never Pushing/Pulling: Sometimes Climbing: Never Stopping/Bending: Sometimes Reaching above shoulder: Sometimes Repeating motions that may include wrists, hands, and/or fingers: Most Times Operate Motor Vehicle: Sometimes Operate Manual Equipment: Never Operate machinery/power tools: Never ____________________________________________________________________________ Worksite Conditions Weather Exposure: Never Temperature Extremes: Never Noise: Sometimes Odors: Sometimes Dust or Mist: Sometimes Fumes or Vapors: Sometimes Chemicals Chemicals drummed: Never Chemicals bulk tank: Never Respirator: Never Personal Protective Clothing: Never Personal Protective Equipment: Sometimes ____________________________________________________________________________ Benefits Medical, Dental, & Vision HSA/HRA/FSA Employee Assistance Program (EAP) 401(k) Retirement Savings Plan with employer match Wellness programs and incentives Life & Disability, Accident, Critical Illness, & Hospital Indemnity Paid Time Off 80 hours of paid company holidays
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Sales AR Coordinator

    Sanhua International

    Collections specialist job in Auburn Hills, MI

    Sanhua International is looking for a Account Sales Coordinator to join our team in our Auburn Hills, MI USA office. The Account Sales Coordinator provided assistant support to Sales Account Manager in the following functions: Account Receivable Management Sales Planning Support Customer Satisfaction Survey and Loop Infor System order Management Responsibilities: Accounts Receivable Management Oversee and manage customer accounts to ensure timely and accurate collection of payments. Monitor aging reports and follow up on overdue invoices. Invoice accepted confirmation: Confirm with customer AP system about all shipment invoices are accepted by customers and arranged in their payment pipeline with contracted payment term time. Confirmation activities need to be weekly for web payment portal available customers and monthly for other customer through monthly AR statement confirmation. If there is any discrepancy between customer's invoice acceptance and company invoice record, coordinate logistic team to make sure they align with customer about shipment delivery status, ensure alignment and closure between company invoice record and customer invoice acceptance record. Escalated to related Sales Account Manager if the situation need. Current month payment AR confirmation: Align with customers about their current month payment plan and company current month due AR list. If there is any discrepancy, identify the reason and work with customers to solve the discrepancy. Escalated to related Sales Account Manager if the situation need. Over Due AR(ODAR) handling: Follow company AR management process, identify over due AR reasons to solve the ODAR issues. If ODAR is specific due to quality, logistics or price discrepancy charge back, initiate appropriate OA process to identify if it is company's responsibility to bear the charge back cost to write off from ODAR records, if it is not company's responsibility to bear the charge back cost, collect evidence provide internal responsible team to appeal with customer to retrieve the charge back payment. Coordinate with finance and sales teams to resolve discrepancies or disputes. Maintain detailed records and update reports of payment status, charge back reason and internal/external communications. Sales Planning Support Monthly, prepare and propose a rolling N+3 monthly sales plan (i.e., forecast for the next three months) for Sales Manager's final determination. Annually, prepare and propose the annual sales plan and 3-5 years sales plan as required, for Sales Manager's final determination Analyze historical sales data, market trends, and customer demand to support planning. Collaborate with the Sales Manager to finalize and adjust Sales Plan based on business priorities. Customer Satisfaction & Feedback Loop Organize and implement customer satisfaction surveys quarterly. Collect and analyze feedback to identify areas for improvement. Coordinate with internal teams to ensure corrective actions are taken. Communicate outcomes and improvements back to customers to close the feedback loop. Infor System Order Management Manage the Infor ERP system for processing sample, tooling, and service orders. Ensure accurate entry, tracking, and fulfillment of orders. Liaise with production, logistics, and sales teams to ensure timely delivery. Troubleshoot system or order issues and escalate as needed. Requirements: Bachelor's degree in business administration, Accounting, Supply Chain, Marketing or a Automotive tech related field. Minimum 1-3 years of relevant experience in AR management or Sales planning, preferably in a manufacturing or automotive environment. Proficiency in ERP systems (Infor, SAP, ERP, or equivalent) for managing sample, tooling and service order. Strong command of Microsoft Excel and data analysis tools for sales planning and AR tracking. Deep understanding of accounts receivable processes, including: Payment tracking, Dispute resolution, Customer communication and escalation Strong analytical and problem-solving skills with attention to detail. Strong communication and interpersonal skills to liaise between sales, logistics, and customers. High level of organization and ability to manage multiple priorities under tight deadlines. Problem-solving mindset with a focus on customer satisfaction and continuous improvement. Proficiency in English and Chinese (preferred) for internal and customer communications.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    JVIS 4.2company rating

    Collections specialist job in Clinton, MI

    Job Description SUMMARY: The overall function of the Accounts Receivable Specialist is to process and manage payments received and to provide related accounting and administrative support. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. · Maintain up-to-date billing system. · Prepare, verify, and process invoices. · Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail. · Carry out billing, collection, and reporting activities according to specific deadlines. · Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. · Monitor customer account details for non-payments, delayed payments, and other irregularities. · Research and resolve payment discrepancies. · Review AR aging to ensure compliance. · Maintain accounts receivable customer files and records. · Process credit card payments and prepare bank deposits. · Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity. · Assist with month-end closing. · Protect organization's values by keeping information confidential. · Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001 Follows all safety, housekeeping (5S) and company policies and procedures. Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or GED; Associates Degree equivalent from a two-year college or technical school preferred. Minimum of one to three years' experience in an accounts receivable role. Knowledge of general accounting principles, regulatory standards, and compliance requirements. Ability to calculate, post, and manage accounting figures and financial records. Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail, and ability to contain confidentiality. Excellent analytical, problem solving, and decision-making skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly spend long hours sitting and using office equipment and computers. Regularly spend long hours in intense concentration reviewing and entering financial information into a computer. Occasionally lift 5-10 pounds. Powered by ExactHire:188166
    $37k-48k yearly est. 8d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Livonia, MI?

The average collections specialist in Livonia, MI earns between $25,000 and $47,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Livonia, MI

$34,000

What are the biggest employers of Collections Specialists in Livonia, MI?

The biggest employers of Collections Specialists in Livonia, MI are:
  1. LOC Card
  2. Waste Industries
  3. Guardian Alarm
  4. Guardian Alarm Company of Michigan Jobs
Job type you want
Full Time
Part Time
Internship
Temporary