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Collections specialist jobs in Madison, WI

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Collections Specialist
Account Representative
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Accounts Receivable Specialist
Credit And Collections Analyst
Collections Coordinator
Billing Associate
Data Collector
Account Specialist
  • Medical Billing and Coding Associate

    Ambulnz 3.9company rating

    Collections specialist job in Madison, WI

    Title: Medical Billing and Coding Associate Hourly Rate: $22 - $23.50 per hour Employment Type: Full Time About Ryan Brothers Ambulance by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Partners with Operations to resolve issues surrounding unbilled claims, authorizations, Physician Certification Statements (PCSs), Patient Care Reports (PCRs), and insurance, and demographic capture issues Effectively code and bill ambulance transportation claims Responsible for escalating concerns regarding questionable paperwork to appropriate management Contact payers to verify claim status via phone or web and follow up on unpaid claims Process appeals on aged insurance claims/denials Ability to analyze, identify and resolve issues which may cause payer payment delays Identify and resolve claim edits through understanding of billing guidelines and payer requirements Reconcile commercial and government accounts, ensuring CPT and diagnostic codes are accurate Interpret terms for Managed Care, Commercial, Medicare, Medicaid and Workers' Compensation and No Fault when applicable Review all EOBs for correct payment, deductible, adjustments, and denials Determining the status of claims with the insurance company, if the claim meets contractual agreements or needs adjustment Reconcile account balances, and verify payments are applied correctly Maintain well aged accounts, promptly resolve, and resubmit denied unpaid claims in a timely and efficient manner Follow up on appeals/corrected submitted claims Review and correct billing errors, which require a strong knowledge of CPT and ICD-10 coding Review and audit customer service account inquiries Receive inbound/outbound customer service call Perform internal recovery calls and manage well aged self-pay accounts Provide excellent customer service to all patients, Insurances & Facilities Review and correct all rejections in clearing house Perform all other related duties as assigned Qualifications: Medical billing experience preferred, but not required Ambulance billing experience (preferred) Extensive Medicare and Medicaid experience and understanding medical necessity in ambulance transportation Proficient in CPT and ICD-10 coding Ambulance/Medical billing certification or diploma preferred Certified Ambulance Coder (CAC) certification required within 30 days of employment (company sponsored) EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
    $22-23.5 hourly Auto-Apply 3d ago
  • Collections Specialist - 60%

    State of Wisconsin

    Collections specialist job in Madison, WI

    This position is responsible for the collection of public assistance debt, including determining and initiating legal action. This position requires extensive knowledge of chapter 49 Wisconsin Statutes, legal precedent, lien priority law, execution and exemption law, Federal bankruptcy law and state insolvency law. View the complete position description. Salary Information The classification title for this position is Collections Specialist. The starting salary is between $21.27 and $28.00 per hour ($26,544 and $34,944 annually), depending on qualifications. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment. The pay schedule/range is 07-04. A one-year probationary period may be required. Job Details Due to the nature of the position, final candidates will be required to complete a comprehensive fingerprint-based background investigation to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled. Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time. Qualifications Minimally qualified applicants will have: * Experience providing customer service over the phone by interpreting and/or responding to inquiries, disputes, and/or other general requests. * Experience analyzing accounts (determining proper repayment, proper course of action, etc.) * Experience working with debt collection and/or related financial processing (accounts receivable, reconciliation etc.) Well-qualified applicants will have: * Experience interpreting and/or explaining policy, laws and/or statutes * Experience acting as a liaison and working collaboratively with stakeholders/third party partners (state agencies, counties, public, etc.) * Experience working on a project (collaborating and/or coordinating with others, working toward a goal, working within timeframes, etc.). * Experience working with fiscal payment posting and cash/check handling in a high volume call-center environment. How To Apply If you haven't already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted. After you are logged in and are viewing the announcement, click "Apply Now." You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered. Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials. Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process. The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply. Deadline to Apply The deadline to apply is 11:59 PM on December 15, 2025. If you need assistance with the online application process, please contact, Megan Harper at ************ or via email at ***************************. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
    $21.3-28 hourly 7d ago
  • Billing Coordinator

    Bruce Co 4.4company rating

    Collections specialist job in Middleton, WI

    The Bruce Company is proud to be a local, family-run landscaping company that's been in business for 70 years. We are passionate about achieving incredible results for our customers and offer an exciting and collaborative company culture where our employees grow along with our company. Why Choose The Bruce Company? Work/Life Balance: Enjoy a structured work schedule, weekly pay, and great benefits. Meaningful Impact: Make a difference by beautifying the outdoor environment. Prestigious Projects: Have in impact on some of the largest commercial and residential projects in the county. Career Growth: Establish and develop your career with Southern Wisconsin's leader in landscaping. Responsibilities/Duties The Billing Coordinator is responsible for managing the billing process for Landscape Construction, Maintenance, and/or Snow Removal projects and assisting with gathering information for contract requests. Processes billing invoices for Landscape Construction, Maintenance and/or Snow Removal work; including partial and balance billings tracking through completion of project. Processes contracts and service agreements for Landscape Construction, Maintenance and Snow by entering contract and sales information into Microsoft Navision, CMS, and other contractor-specific computer systems ensuring that sales are booked with accurate and complete information for each project. Verifies accuracy of billing information in job packet, working with Sales and Support staff to correct any discrepancies and follows up on correction/adjustments needed on any contracts. Tracks change orders and updates billing system accordingly to ensure accuracy of billing. Reconciles bank statements; entering accounts receivable journal entries as needed. Assists Sales Managers with completion of forms or gathering of insurance certificates or other information requested to fulfill contract requirements. Assists Commercial Sales Managers with preparation of required prequalification information for contractors. Assists Landscape Account Managers and Production Coordinator with data entry into Contractor billing system and creation of job packets for commercial homebuilder projects. Retrieves Purchase Orders for commercial homebuilder client and enters into billing system for creation of invoices. Tracks and records partial billings in Microsoft Excel or other program as necessary. Calculates and itemizes taxable and non-taxable work for creation of billing. May assists with Contract requests for Landscape construction projects; ensuring accurate and timely completion of required forms. Generates purchase orders for Production staff in Microsoft Navision. Obtains signatures and serves as notary public for pay requests and other documents as required. Compiles or prepares various reports as requested through Microsoft Navision and reporting services. Performs other data entry and creates correspondence as needed. Establish and maintain filing systems so information can be easily found. Miscellaneous office tasks such as photocopying, faxing, and filing. Performs other tasks as assigned by supervisor/manager. Follows company safety policies and procedures at all times. Working Conditions and Physical Requirements Indoor Work: Work is primarily performed indoors with exposure to standard office conditions. Lifting: Occasionally lifts weights of up to 25lbs. Vision and Motor Skills: Vision and fine motor skills are required for the use of computers. Office Conditions: Exposure to standard office conditions, including exposure to heating and air conditioning and operation of computers. Physical Activity: Regularly stands, walks, sits, talks, and listens for long periods throughout the day. Schedule Full-Time Position: This is a full-time position; typical work hours are Monday to Friday, 7:00 am to 4:30 pm. Overtime: Occasional overtime as workload dictates. Skills You Need Associate's or Bachelor's degree in Business Administration or Accounting preferred. A minimum of 3-4 years of previous accounting/billing experience is required. Previous experience working in a Landscape or Construction organization is preferred Currently a Notary Public under Wisconsin Statute, or ability to obtain designation within three (3) months. Proficiency with Microsoft Office, including word, outlook, excel and access is required. Knowledge and experience working with computer applications such as Microsoft Navision, is preferred. Knowledge of landscaping, horticulture or construction is helpful. Exceptional organization, attention to detail and proofreading skills is required. Demonstrated mathematical ability and accounting skills. Demonstrated exceptional customer service delivery. Excellent interpersonal and communication skills both written and verbal. Ability to multi-task and confidently handle priorities in a fast-paced environment Benefits The Bruce Company offers a competitive hourly wage, including medical, dental, vision, life, disability, and retirement benefits, paid vacation, holidays, and more, coupled with a challenging and team-oriented work environment to help you succeed in your career. Join our team of outdoor living experts and experience for yourself why many of our employees have chosen to make their life-long careers at The Bruce Company. Visit us at ******************** to learn more. The Bruce Company is proud to be an Affirmative-Action Equal Opportunity Employer. This position description is not intended to be a complete list of all duties and responsibilities of the job. Further, the duties assigned may be added, deleted, or modified at any time at the discretion of management.
    $33k-47k yearly est. Auto-Apply 4d ago
  • Specialty Account Specialist - Respiratory - Madison/Milwaukee, WI

    GSK, Plc

    Collections specialist job in Madison, WI

    Site Name: USA - Wisconsin - Milwaukee, USA - Wisconsin - Madison Territory to include Madison and Milwaukee, WI. The ideal candidate will live in Milwaukee or Madison. (Relocation assistance not provided). Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role * Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. * To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. * Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. * Provide product educational programs/in-services to customers. * Work within Compliance guidelines and GSK values always. * Develop strategies and tactics to generate sales. * Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). * Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. * Effectively manage allocated resources (i.e., financial). * Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Basic Qualifications: * Bachelor's degree * Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% * Valid driver's license. * Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. * The selected candidate will be hired at the appropriate level based on experience * Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. * Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: * Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. * Expertise in working with Payer Reimbursement Managers. * Biologic/Rare Disease/Respiratory Sales experience. * Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #SpecialtyCareers #GSKCommercial #LI-REMOTE Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $38k-60k yearly est. Auto-Apply 9d ago
  • Senior Coordinator, Collections (Business to Business)

    Cardinal Health 4.4company rating

    Collections specialist job in Madison, WI

    **_What Collections contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners. **_Responsibilities_** + Managing Cardinal Health's large acute customer accounts to ensure delinquency is minimized by collecting payments timely, collaborating with the sales and pricing teams, identifying and coordinating dispute resolution, and administering credit policies and standards + Researching overdue account balances and recommending appropriate action in order to collect payment + Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship + Organizing workload effectively, proactively working with customers to ensure commitments are met, and raising issues and recommendations to management + Ability to travel up to 5% **_Qualifications_** + High School Diploma, GED or equivalent work experience, preferred + 3-6 years of experience, preferred + Strong experience within Microsoft applications, specifically with MS Excel + Ability to troubleshoot and research payment issues + Strong interpersonal, verbal and written communication skills + Experience with SAP, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $18.70 per hour - $29.48 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/02/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \# SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.7-29.5 hourly 8d ago
  • 35M Human Intelligence Collector

    Army National Guard 4.1company rating

    Collections specialist job in Madison, WI

    Intelligence is crucial to the security of our nation. By gathering information about an adversary's intentions, strengths, vulnerabilities, and capabilities, the military can plan, prepare, and defend against potential attacks. As a Human Intelligence Collector in the Army National Guard, you will earn a security clearance, then utilize your strategic, cognitive, and language skills to obtain Intel from both friendly and hostile sources. Your duties may include conducting intelligence gathering missions involving human sources; interrogating and debriefing, as defined by regulation, as well as other tactical and strategic interrogation-related duties; developing intelligence gathering and collection missions as well as interrogation plans; advising military organizations based on intelligence gathering; and coordinating with federal agencies. Job Duties * Screen human intelligence sources and documents * Debrief and interrogate human intelligence sources * Participate in human intelligence operations * Analyze and prepare intelligence reports Some of the Skills You'll Learn * Human Intelligence analysis * Utilizing premier digital and analytical tools to gather information and create products for the Commander * The ability to use sophisticated mapping tools, intelligence networks and systems to identify the evolving threat on the battlefield Helpful Skills * Ability to speak in foreign languages * Gathering and analyzing information * Ability to think, speak, and write clearly * An outgoing personality * Proficiency in reading maps and charts Through your training, you will develop the skills and experience to enjoy a civilian career in research or business planning, or work for government agencies. Earn While You Learn More than any other branch of service, the Army National Guard offers a wide range of intelligence-related positions. Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Human Intelligence Collection Technicians consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, 6 to 18 months of language training to learn a foreign language, and 15 weeks of Advanced Individual Training (AIT). During AIT, you'll learn in the classroom and also gain experience in the field. Completion of your initial entry training in the Army National Guard can also lead to additional college credit.
    $34k-43k yearly est. 57d ago
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Collections specialist job in Madison, WI

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **SALARY** The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $16.1 hourly 8d ago
  • Account Representative - State Farm Agent Team Member

    Michael Wegner-State Farm Agent

    Collections specialist job in Madison, WI

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Health insurance Paid time off Flexible schedule Opportunity for advancement Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-41k yearly est. 16d ago
  • Financial Account Representative State Farm Agent Team Member

    Dan Beilke-State Farm Agent

    Collections specialist job in Madison, WI

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Account Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-41k yearly est. 15d ago
  • Account Detail Pharma Representative

    Immune Biopharma

    Collections specialist job in Madison, WI

    Job DescriptionPharmaceutical Sales Representative (Entry level and / or Specialty) We are a national healthcare company bring life-changing medicines to those who need them, as well as improve the understanding and management of disease. We give our best effort to our work, and we put our sales people first. We're looking for sales professionals who want to work on our Pharmaceutical Sales Rep team and who are determined to make life better for patients. Responsibilities - Pharmaceutical Sales Representative Have you demonstrated your ability to achieve results in a challenging and progressive environment? Are you a self-starter with the desire to achieve and win? Key Pharmaceutical Sales Responsibilities: Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy Work in your own pharmaceutical sales territory and also partner with team members and alliance partners for success in the territory Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients' lives Achieve sales growth in territory and deliver on strong sales results Entrepreneurial mindset to analyze, develop and grow territory business Operate with high integrity and comply with pharmaceutical sales industry policies and procedures Key Pharmaceutical Sales Requirements: Basic Qualifications - Pharmaceutical Sales Rep A degree as well as Professional certification or license required to perform this position (if required by a specific state) Successfully completed the Pre-Employment Screen Valid driver's license and acceptable driving record Qualified candidates must be legally authorized to be employed in the United States. Additional Information - Pharmaceutical Sales Rep Ability to provide secure and temperature controlled location for product samples may be required We are an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Additional Skills/Preferences - Pharmaceutical Sales Rep Live within territory or within 30 miles of territory boundaries Demonstrated business insight Excellent communication and organizational skills Ability to collaborate in a team environment How to Apply: Send us your resume ASAP. Powered by JazzHR kW2h8KLyeU
    $29k-41k yearly est. 11d ago
  • Account Representative - State Farm Agent Team Member

    Patrick Marsden-State Farm Agent

    Collections specialist job in Madison, WI

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-41k yearly est. 13d ago
  • Account Representative

    Adams Outdoor 3.6company rating

    Collections specialist job in Madison, WI

    Adams Outdoor Advertising (AOA), the 4th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while obtaining customer satisfaction, both internally and externally. The primary focus and responsibilities of the position is to manage activities associated with smaller accounts which generate $10,000 or less in revenue annually. The core objective is to grow these accounts, maintain good relationships and perform the functions of a typical Account Executive pertaining to activity on the accounts (i.e. contracts, PA's, renewals, etc.). The Account Representative will also be responsible for managing the majority of the call-ins and determining their potential revenue opportunity in conjunction with sales management. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Work with existing clients as well as new business on outdoor advertising campaigns through upselling, cold calling, and on-going discussions primarily through phone calls. Handle call-in inquiries and work with sales management to determine the potential revenue opportunity. Identifies advertising needs of clients based on features and benefits of the product. Creates and proposes advertising recommendations that best suit customer needs. Prepares accurate advertising contracts on behalf of Adams Outdoor Advertising. Submits all advertising contracts and schedules to the Sales Management for approval. Meets and/or exceeds stated annual revenue growth objectives. Manage all facets of client accounts ensuring long-term business relationships with AOA are secured. Facilitates face-to-face meetings with clients when required. Prepares various reports as required. Completes all sales-related paperwork as required. Adheres to collection procedures as prescribed by Adams Outdoor Advertising. Assists with special projects that may be assigned. Displays conduct and behavior which is positive and professional both in the internal and external environment. Must have and maintain a valid driver's license with a satisfactory driving record in order to operate a personal vehicle on company business. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or equivalent experience One to three years direct media or relevant sales experience Excellent written and oral communication skills Proficient with computer software and technology ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite Powered by JazzHR Man9Ws7EeO
    $28k-35k yearly est. 4d ago
  • Credit and Collection Specialist

    Acd Distribution 3.9company rating

    Collections specialist job in Middleton, WI

    Since 1993, ACD has been a leader in providing a distribution channel for over 350 vendors and manufacturers, as well as over 3,000 customers. With a high level of vendor and customer satisfaction, we have enjoyed a steady increase in sales over the years. We offer competitive salaries, medical, dental, vision, company-paid life and disability insurance, Earned Time Off, 401k, employee discount, and room for advancement. Join our team and help us “deliver fun”! Job Description As a Credit and Collection Specialist, you are responsible to collect on past due accounts, approve daily orders and setup payment plans as needed. Overall Responsibilities: Collection on past due accounts. Handle new customers to review their credit references and set up payment terms. Work with existing customers wanting their payment terms changed. Handle collections for 60 days past due and over. Send monthly statement to customers and collect on NSF checks. Approve whether or not a sales order is allowed to process. Other projects as assigned. Qualifications Qualifications: High School Diploma or GED required, Accounting Degree a plus 2 years accounting experience preferred Excellent verbal and written communication skills Strong organization skills and capability to work independently with little direction Ability to multi-task, prioritize and manage time effectively Proficient in Microsoft Office Additional Information Compensation Base rate: $18.00 per hour Medical, dental, and vision insurance, company-paid life and disability insurance, Earned Time Off, and 401k retirement plan offered. Employee discount available. To Apply: e-mail your resume or call ************. Join our team and help us “deliver fun”! ACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law.
    $18 hourly 15h ago
  • AR Analyst (Tech-Savvy)

    Evans Transportation Services 4.2company rating

    Collections specialist job in Delafield, WI

    The Accounts Receivable Analyst plays a key role in driving accuracy, efficiency, and innovation within the accounts receivable process. This position focuses less on traditional collections and more on leveraging technology, data analysis, (Excel/Macros) to streamline AR workflows, enhance reporting accuracy, and improve visibility into payment trends and performance. The ideal candidate is highly analytical, detail-oriented, and technologically adept, with advanced skills in Microsoft Excel (including pivot tables, formulas, and macros). A strong technical mindset and eagerness to optimize processes are essential to this role. Key Responsibilities Maintain and analyze the AR aging report for approximately 100-150 customer accounts; identify trends, variances, and risk areas. Build and maintain automated Excel models, macros, and dashboards to improve AR visibility, reporting accuracy, and workflow efficiency. Collaborate with internal teams (Billing, Operations, Accounting, and Sales) to resolve discrepancies, disputes, or delayed payments. Monitor customer payment activity through multiple portals; verify invoice submissions, review dispute statuses, and track open balances. Support collection efforts by communicating professionally with customers to ensure timely payments and resolve outstanding issues. Partner with management to identify accounts exceeding credit insurance limits and recommend escalation actions when appropriate. Prepare and present monthly AR analytics, including uncollectible trends, write-off recommendations, and performance metrics. Assist in continuous improvement initiatives by identifying automation or process enhancement opportunities. Perform other related duties and special projects assigned. Requirements Qualifications Required Skills & Experience Exceptional technical proficiency in Microsoft Excel, including formulas, pivot tables, lookups, conditional formatting, and macro creation. Strong analytical and problem-solving skills with a data-driven mindset. Ability to quickly learn new systems, tools, and customer payment portals. Excellent communication skills (verbal and written); able to interact professionally with customers and internal teams. Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and process-oriented - passionate about using technology to create efficiencies. Ability to work in-office 4-5 days per week. Preferred Experience 1-2 years of Accounts Receivable, Accounting, or Data/Financial Analysis experience (not required). Exposure to transportation, logistics, or manufacturing industries is a plus. Experience using ERP or accounting systems (e.g., NetSuite, Great Plains, SAP, or similar). Associate or bachelor's degree in accounting, Finance, Business, or a related field, or equivalent work experience Technology & Tools Microsoft Office Suite (Excel - Advanced required; Word, Outlook, PowerPoint - Intermediate) Familiarity with data visualization tools (Power BI, Tableau, or similar) a plus. Experience with automation tools or scripting (e.g., VBA, Power Query) preferred. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Salary Description 50,000-60,000
    $37k-48k yearly est. 59d ago
  • Account Representative - State Farm Agent Team Member

    Jim Dietzen-State Farm Agent

    Collections specialist job in Mount Horeb, WI

    Job DescriptionBenefits: Salary Plus Commission Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jim Dietzen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $29k-41k yearly est. 26d ago
  • Account Representative - State Farm Agent Team Member

    Troy Salisbury-State Farm Agent

    Collections specialist job in Waunakee, WI

    Job DescriptionBenefits: Paid time off Training & development 401(k) matching Bonus based on performance Company parties Opportunity for advancement Competitive salary ROLE DESCRIPTION: As an account representative for a State Farm independent contractor agent, you are vital to our daily business operations and customers success. You help grow our agency through meaningful customer conversations by educating customers on how insurance works. You improve the lives of our customers by proactively marketing relevant products and services that fit the customers' specific needs. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $29k-41k yearly est. 10d ago
  • Patient Account Representative (40 hours per week) #3278

    Reedsburg Area Medical Center 3.7company rating

    Collections specialist job in Reedsburg, WI

    Job DescriptionSalary: Our Patient Financial Services department is looking for a Patient Account Representative to join their team! Schedule: Monday through Friday! Shift: 8:00 a.m. - 4:30 p.m. Hours per week: 40 hours Benefits: Yes, RAMC offers a competitive benefits package. Position Summary: The Patient Account Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics. Job Relationships: Reports to the Manager of Patient Financial Services through the Patient Account - Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics. Education and Training Required: High school graduate or equivalent. Experience: Previous medical collections/credit experience, desired orother relativeexperience considered. Previous billing experience preferred. Special Knowledge, Skills and Abilities: Computer skills. Good verbal/written communication skills. Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills. Ability to work with minimum direct supervision. Benefits: Reedsburg Area Medical Center is nationally ranked as one of the Best Places to Work in Healthcare. We offer a supportive work environment and a comprehensive benefits package for employees working 20+ hours per week.
    $29k-34k yearly est. 23d ago
  • Data collector / Driver

    Tsmg

    Collections specialist job in Wisconsin Dells, WI

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $34k-38k yearly est. Auto-Apply 60d+ ago
  • AR Payment Intake Specialist (942)

    American Builders and Contractors Supply Co 4.0company rating

    Collections specialist job in Beloit, WI

    ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. ABC Supply is looking for an NSC A/R Payment Intake Specialist to join their Beloit team. **No collections responsibilities come with this position**Job Duties: Ensure timely and accurate application of customer account payments Communicate effectively with customers, branches, and other internal departments in order to resolve various issues Post payments to customers accounts Prepare and process various journal entries in accordance with company policy and procedure Develop and maintain positive relationships with customers and branches Provide “World Class Customer Service” to customers, branches and other internal departments Identify and escalate repetitive branch and customer issues Aging review Essential Qualifications: Solid understanding of accounts receivable and general accounting principles 2 or more years of accounts receivable experience preferred Detail oriented with a focus on accuracy Ability to multi-task and work in a high volume, fast paced environment Able to successfully work independently or as part of a team Strong problem resolution and decision-making skills Effective organizational skills Self-motivated Excellent verbal and written communication skills Proficient in Excel Previous AS400 experience a plus Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long-term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $35k-45k yearly est. Auto-Apply 30d ago
  • Patient Account Assoc II Payment Research Representative

    Intermountain Health 3.9company rating

    Collections specialist job in Madison, WI

    Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner. **Essential Functions** + Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems + Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to payments + Complete more difficult assignments, and assist teammates with balancing issues + Escalate issues and trends to leadership + Meet department's productivity and quality goals + Collaborate with other teams across the organization + Participate in meetings and educational requirements + Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards + Perform other duties as assigned **Skills** + Insurance Claims + Medical Billing + Explanation of Benefits (EOB) + Translations + Reading + Billing + Revenue Cycle Payment Handling + Computer Literacy and troubleshooting + Attention to Detail + Customer Follow-Ups **Physical Requirements:** **Qualifications** + High School diploma or equivalent, required + Minimum of one (1) year of full cycle medical billing experience, required + Minimum of six (6) months in a healthcare Cash Posting role, required + Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required + Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required + Basic understanding of accounting procedures such as debits/credits, required + Experience with insurance claim appeals, required + Excellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, required **Physical Requirements** + Interact with others by effectively communicating, both orally and in writing + Operate computers and other office equipment requiring the ability to move fingers and hands + See and read computer monitors and documents + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment + May require lifting and transporting objects and office supplies, bending, kneeling and reaching **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $27.45 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $28k-32k yearly est. 4d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Madison, WI?

The average collections specialist in Madison, WI earns between $26,000 and $46,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Madison, WI

$35,000

What are the biggest employers of Collections Specialists in Madison, WI?

The biggest employers of Collections Specialists in Madison, WI are:
  1. State of Wisconsin
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