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Collections specialist jobs in Maryland - 215 jobs
SENIOR COLLECTIONS SPECIALIST
Allianz
Collections specialist job in Baltimore, MD
Job Purpose: The Senior Collections Specialist's goal is to get the full payment of the debt or to negotiate the best possible payment plan / settlement with the debtor in order to avoid legal collection efforts on all domestic and incoming international cases. All collections are business to business, no consumer collections. He/she will be responsible for the collection activities on all files : domestic, import, pre-legal and solvent. Key Responsibilities and Duties - Collect on all domestic cases and International incoming from service users (other business units) cases - Comply with organizational standards and operational guidelines - Ensure the terms and conditions of the internal Service Level Agreement are followed and provide feedback - Assess and define the adequate collection action plans during the pre-legal phase from the opening to closing - Perform direct collection actions to get payment of the debts, acquire debtor acknowledgement of the debt and / or agree on payment plans / settlements that are within the guidelines outlined with the debtors - Obtain appropriate approval(s) for any payment plans / settlements that are outside of the guidelines - Utilize your expert judgment to determine if the payment plan / settlement offer from the debtor is the best possible outcome for the policy holder, client or service user - Document any dispute of the debt by the debtor, take actions to resolve said dispute in the pre-legal phase (when possible) and collect the non disputed portion of the debt - Monitor and confirm expected payments made directly to the policyholder, client, service users (other business units) so that they can be appropriately recorded on the case - Inform appropriate stakeholder on the debt collection process and relevant developments / status of the collection - Advise policyholders, brokers, clients and service users on appropriate next steps of the pre-legal collection process and answer all questions Total Compensation Range: $48,000 - $52,000 base + comission Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package. Benefits: We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility and/or commission structure opportunities 401(k) discretionary match of up to 6% Flexible work schedules Health and wellness benefits Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off Tuition Reimbursement Family care resources, including fertility and adoption benefits Learn more about our benefits here: ************************************** Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. Commitment to Diversity, Equity, and Inclusion We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group. #LI-BP1 #LI-REMOTE 86122 | Customer Services & Claims | Professional | Non-Executive | Allianz Trade | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow. Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.$48k-52k yearly 1d agoBilling Associate
Quick Servant Company, Inc.
Collections specialist job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. This position is on-site. Summary We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus! Job Requirements Data entry of customer parts and labor incurred / proposed. Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements. Answer phones and provide exceptional customer service to customers requesting information on invoices. Answer technician phone calls and update work order with current labor and part information per technician's instructions. Work up prices with technicians for verbal approval for customer repairs. Provide accurate intraoffice notes regarding quote instructions and update per management's request. Manage multiple invoices simultaneously and meet expected timelines. Ensure continual improvement of the invoice process. Education / Experience High School Graduate. Customer Service. Data Entry. Microsoft Office. Microsoft Outlook. Billing (Non Medical): 2 years (Required) Data Entry: 2 years (Required) Job Type: Full-time Benefits: Company paid Medical, Dental, Vision, And Life Insurance 401(k) matching Unlimited opportunities for growth Paid time off Ability to Commute: Columbia, MD 21046 (Required) Work Location: In person$35k-46k yearly est. 3d agoEducational Account Specialist
Music & Arts
Collections specialist job in Frederick, MD
The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers. Essential Functions (not all inclusive): Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Experience/Knowledge/Skills High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal department Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $17.00-19.00/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.$17-19 hourly 1d agoAccounts Receivable Specialist
Talent Harbor
Collections specialist job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist 📍 Landover, MD | On-site 💰 Up to $28/hour Are you a people-person who loves numbers? 📊😊 Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach. This is a full-time, on-site role in Landover, MD. 🕗 Monday-Friday | 8:00 AM - 5:00 PM If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you! What You'll Be Doing 🧾 Make daily collection calls (10+ per day) on past-due accounts Set up and maintain customer accounts Process payments and post receipts in QuickBooks Enter billing in customer portals and send payment reminders Collaborate with internal teams to resolve discrepancies Follow up via phone and email with accuracy, professionalism, and a positive attitude What We're Looking For 🤝 2+ years of experience in Accounts Receivable or an accounting-related role Experience with QuickBooks (preferred, not required) Strong data entry and communication skills Friendly, upbeat, and approachable personality 😊 Comfortable with outbound calls and working independently Local to Landover, MD (this role is 100% on-site) Proven punctuality and reliability Pay & Perks 💵 $20-$28/hour (based on experience) 🩺 Medical, Dental & Vision Insurance 💼 401(k) + Profit Sharing Plan 🏖️ Paid Vacation, Sick Leave & Holidays 📈 Growth opportunities within a stable, people-first company ✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!$20-28 hourly 22h agoSenior Lease + Billing Analyst
COPT Defense Properties
Collections specialist job in Columbia, MD
Responsibilities include but are not limited to abstracting of leases and inputting key provisions into the commercial management system; computation of complex rent and recoveries calculations, providing peer support in the use of commercial management systems functions, assist in identification of process refinements, participate in the documentation of departmental processes and respond to inquiries from tenants, finance, legal, asset management, accounting and property management. Shared responsibility of prompt and accurate recording of tenant rental payments. ESSENTIAL FUNCTIONS: Abstract pertinent data from lease documents for tenants and input into Commercial Management System. Maintain and ensure the integrity of lease information. Coordinate with operations accounting, legal and asset management in interpreting and administering complex leases. Perform monthly revenue billings through the rent roll process. Notify tenants of special billings or changes in charges such as annual rent increases, misc. invoices and one-time billings like cam reconciliations and electric true ups. Set up and maintain the tenant pass through calculations for Common Area Maintenance (CAM) and Real Estate Taxes. Participate in the annual recoveries true-up process. Work with Operations Accounting and Property Management to ensure all true-up calculations and billings or refunds are completed accurately and timely in accordance with lease requirements. Partner with Operations Accounting in the establishment of the annual. Participate in tenant audits through verbal and written communications to tenants and auditors' disputes of operating expense charges or base rent billings. Partner with operations accounting to develop and deliver responses regarding lease requirements and interpretation. Process leasing statistics and relevant covenants requirements prior to lease execution to ensure established deal requirements are met. This is an on-demand activity with established timeframes to ensure deals are moved timely through the review and approval process in deal manager. Participate in cash posting activities for tenant and non-tenant related items for the entire portfolio. This includes but is not limited to ensuring the cash is being posted to the correct property and bank account that it is associated with using wires if necessary. Perform tenant account reconciliations in support of accounts receivable collections efforts. SECONDARY RESPONSIBILITIES: Participate in due diligence for property acquisition. Participate in special projects. Participates in maintaining the internal controls and policies of CDP. Communicate any deficiencies in controls to Supervisor. Other job-related duties as assigned. QUALIFICATIONS: Education - High school diploma or equivalent with additional vocational coursework in one or more of the following disciplines: HVAC, electricity, plumbing or other relevant areas. Further Training -N/A Professional Experience - 7-10 years of relevant experience in lease & billing administration required. Computer Skills - • PC proficiency including Microsoft Office applications and ability to learn company specific software. • Ability to adapt to new or changing software programs. • Proficiency in automated asset management systems preferred. (Yardi Voyager Facility Manager, Maximo) Mobility- N/A Other Requirements - • Understanding of complete lease cycle, including revenue impacts in an automated environment. • Understanding of internal controls, risks and security considerations preferred. • Strong analytical, technical, interpersonal and communication skills. • Strong organizational skills and attention to detail. • Able to work independently. • Must have strong problem-solving skills and possess solutions-based approach to identified areas of opportunity. • Ability to multi-task and willingness to learn new skills. Pay Range: $90,000 - $110,000 CDP proudly offers to all employees working a minimum of 30 hours per week market-leading health benefits including medical, dental, vision and prescription, etc.$90k-110k yearly 15d agoInfusion Collection Specialist II
Johns Hopkins Medicine
Collections specialist job in Baltimore, MD
Johns Hopkins Home Care Group is seeking an experienced and motivated Infusion Collection Specialist II to join our reimbursement team. Reporting to the Department Manager, this role requires advanced proficiency in collections across multiple payers, with a focus on infusion and IV therapies. In this position, you will independently secure timely reimbursements by contacting third-party payers and insured individuals, while managing insurance verification, prior authorizations, coding, and troubleshooting complex payer issues daily. You'll also serve as a subject matter expert-training others, resolving credit balance accounts, and supporting audits and system improvements. Success in this role requires keen attention to detail, in-depth knowledge of payer guidelines (Medicare, Medicaid, commercial), and strong communication skills. Prior experience with hospital or specialty pharmacy billing systems is a plus. This is a Hybrid position based in Baltimore, Maryland. Education, Knowledge & Skills: * High School Diploma or equivalent required; Associate's or Bachelor's degree preferred * Minimum 2 years of experience in insurance denial management, appeals processes, and EOB analysis * Strong knowledge of payer-specific denial reasons and resolution tactics * Solid understanding of medical terminology, coding, and billing software * Ability to analyze and resolve issues independently, while mentoring peers * Excellent verbal and written communication and problem-solving skills Why Join Johns Hopkins Home Care Group? As part of the renowned Johns Hopkins Health System, you'll contribute to delivering compassionate, high-quality home health care. We offer: * A collaborative, mission-driven team environment * Comprehensive benefits, including medical, dental, vision, PTO, retirement contributions, tuition assistance, and more * Ongoing professional development and internal growth opportunities Ready to Apply? If you're a detail-oriented billing professional who thrives in a fast-paced healthcare environment, and you're passionate about improving patient care, we encourage you to apply today. Salary Range: Minimum $18.00/hour - Maximum $26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.$18-26.2 hourly 53d agoCollections Specialist
Panda Exteriors
Collections specialist job in Laurel, MD
Panda Exteriors Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally. This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money. Responsibilities Contact homeowners via phone, email, and text regarding outstanding balances Collect payments and set up approved payment plans Explain payment options including financing and online payments Follow up consistently on open accounts and escalate when necessary Accurately document all activity in the CRM Work with internal teams to resolve billing or account issues Qualifications Prior collections, billing, or customer service experience required Comfortable discussing payments and resolving sensitive financial situations Highly organized and detail-oriented Ability to multitask and follow established processes Why Panda Exteriors Medical, Vision, and Dental Insurance PTO and Paid Holidays 401(k) Paid training Clear growth paths and internal promotion opportunities Employee referral bonuses Company events and team outings Stable, fast-growing company (Inc. 5000 recognized) Apply today to join a growing company with clear processes and room to grow.$30k-44k yearly est. Auto-Apply 33d agoMedical Collections Specialist
Medvanta Careers
Collections specialist job in Bethesda, MD
/ Scope of Responsibility: MedVanta is the nation's largest physician-owned and operated next generation management services organization (MSO). Our services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. MedVanta has an employee centered culture that supports and promotes diversity and inclusion. Our encouraging and empowering management style makes MedVanta a great place to further grow your knowledge while building a team driven path to success. We are seeking a highly experienced Medical Collections Specialist to join our Revenue Cycle team. This is a critical role that requires expertise in managing delinquent patient accounts, preparing collection reports, and coordinating with both internal teams and external collection agencies. The ideal candidate will have a strong background in medical collections, exceptional attention to detail, and the ability to work independently with minimal supervision. Primary Responsibilities: The incumbent may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of MedVanta. Monitor and manage aging buckets (31, 61, 91, and 121+ days past due). Place outbound calls to patients regarding past-due balances. Review patient accounts, insurance payments, and explanations of benefits (EOBs) to validate balances. Educate patients on outstanding balances, payment plans, and financial assistance options. Document all patient communications and account actions in the EHR system. Generate and maintain reports to track outreach progress and resolution status. Escalate unresolved or complex accounts for further review as needed. Collaborate with internal departments to resolve discrepancies. Maintain HIPAA compliance and patient confidentiality. Perform other duties as assigned. Required Education and Experience: High School Diploma. 2+ years of related experience, with experience in an orthopaedic setting preferred. Proficiency with Microsoft Office suite of products as well as electronic billing systems. Extensive knowledge of insurance, benefits, medical terminology, and medical billing. Accounting background or equivalent knowledge to perform balance audits and adjustments. Experience working with billing and accounts receivable or both commercial and non-commercial payors. Competencies and Required Skills Required: 2+ years of experience in medical collections or revenue cycle roles. Strong interpersonal skills - ability to develop relationships and collaborate and influence in a centralized organization. Strong understanding of billing, account reconciliation, and insurance processes. Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results. Ability to read, analyze, and interpret EOBs and claims data. Strong research and analytical skills to resolve complex account issues. Proficiency in Microsoft Excel (filtering, formatting, data prep). Strong interpersonal, oral, and written communication skills with excellent self-discipline and patience. Exudes professionalism in presentation. Excellent attention to detail and time management. Ability to work independently and meet established deadlines. Must be able to read, write, speak, understand, and communicate in the English language. Preferred: Experience with Modernizing Medicine (ModMed) or other EHR systems. Knowledge of HIPAA regulations and patient confidentiality standards. Physical Demands: Must be able to sit for long periods of time and lift up to 25 pounds Must be able to use appropriate body mechanics techniques when performing front desk duties. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting. Adequate hearing to perform duties in person and over telephone. Must be able to communicate clearly to patients in person and over the telephone. Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.$34k-42k yearly est. 16d agoAccounts Receivable Specialist (Annapolis, MD)
Chaney Enterprises
Collections specialist job in Annapolis, MD
Job Description Summary/Objective: The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts. Essential Functions: Prepare daily account receivable deposits, scan and remotely deposit. Input daily account receivable deposit receipts and code the customer payment. Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location. Reconciliation and application of COD payments. Maintain and prepare account analyses as needed. Address any customer payment inquiries and effectively resolve any discrepancies. Complete all record keeping and bookkeeping activities accurately. Follow up on past due invoices through calls and emails to ensure timely collection. Other duties as assigned. Non-Essential Functions: Assist with credit and billing functions as needed. JOB SPECIFICATIONS Work Environment: Work time will be indoors/office. Noise level will be low. Physical Demands: May lift a maximum weight of 30 lbs. Sit approximately 7 hours per day and walk or stand the other 1 hour per day. ADDITIONAL QUALIFICATIONS Experience: Experience in Accounts Receivables (2 years minimum). Special Skills: Written communication, verbal communication, and basic mathematical skills. Ability to use a computer, including Microsoft Office with a focus on Excel. Ability to perform bank reconciliation. Certifications: N/A Industry Related Experience or Skills: Experience in concrete or construction preferred. Education Required: High School Preferred Education: N/A Bilingual in Spanish Preferred: No anish Preferred: No$48k-61k yearly est. 4d agoAudit & Collections Analyst
Latitude Inc.
Collections specialist job in Rockville, MD
About the Role: We are seeking a detail-oriented and analytical Audit & Collections Analyst to support our financial operations through proactive account auditing, collections management, and process improvement. This role will focus on reviewing account records, identifying discrepancies, coordinating collection strategies, and ensuring compliance with internal policies and industry regulations. The ideal candidate is a critical thinker with strong communication skills and experience in collections and financial analysis. This position offers hybrid flexibility after 6 months.Responsibilities: Audit customer accounts, billing records, and financial data to identify errors, inconsistencies, or overdue balances Conduct root-cause analysis of discrepancies and recommend corrective actions Manage collections activities, including outreach to customers regarding outstanding invoices and payment plans Monitor aging reports and track collection progress to ensure timely resolution Prepare and analyze financial and audit reports for internal stakeholders Maintain accurate documentation of audit findings, collection efforts, and account notes Collaborate with accounting, billing, sales, and customer service teams to resolve account issues Ensure compliance with financial regulations, internal controls, and company policies Support month-end closing processes and assist in improving audit and collection procedures Provide recommendations for process improvements to enhance revenue recovery and reduce outstanding balances$46k-75k yearly est. Auto-Apply 60d+ agoAccounts Receivable, Customer Service Operations
Cardinal Health
Collections specialist job in Annapolis, MD
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$22.3-32 hourly 60d+ agoCollection Representative
Friendly Finance
Collections specialist job in Baltimore, MD
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE$30k-37k yearly est. 2d agoSenior Legal Collector
Municipal Employees Credit Union of Baltimore
Collections specialist job in Baltimore, MD
MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Position Summary Under moderate supervision, prepares and dispatches files to the MECU attorney. Demonstrates the ability to compose annotations for the legal system and the collection system regarding activities on legal accounts. Prepares legal documents for court and serves as a MECU witness during court proceedings. Accepts payments and generates payment transaction slips for charge-off loans, which are then processed by the Payment Processing Center. In addition to handling payments, we also manage remittances and payments from attorneys and collection agencies internally. Offers assistance to the Credit Union attorney by addressing inquiries related to legal issues, conducting legal research, and investigating relevant facts. Additionally, provides support to the collection agency as required. Work Location This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Education * High School Diploma Required * General Education Degree (GED) in lieu of H.S. Diploma Experience * Three (3) Years Collections/Legal - Preferred Qualifications and/or Additional Functions * Ability to handle irate members tactfully * Must be proficient in the use of Microsoft Office Suite * Ability to navigate core system and legal system Compensation Salary Range per hour, depending on experience and qualifications * $20.29 - 29.42 Benefits at MECU Credit Union At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. Physical Demands While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks. #MECU123$33k-37k yearly est. 11d agoIV Collection Specialist II
Johns Hopkins Medicine
Collections specialist job in Baltimore, MD
Job Summary: Join our team as an IV Collection Specialist II and take your career to the next level in Revenue Cycle Management (RCM)! We are seeking a detail-oriented and enthusiastic individual who possesses advanced knowledge of medical collections reimbursement along with a grasp of full revenue cycle best practices. This is an excellent opportunity for a proactive individual who is eager to contribute to our mission of securing payments for home health care services provided by Johns Hopkins Home Care Group. Key Responsibilities: * Manage and resolve medical billing and collection for various payers, ensuring compliance with all regulations and best practices. * Address complex account discrepancies, communicate clearly with payers to troubleshoot issues, and ensure timely follow-up. * Conduct audits, respond to inquiries, investigate billing problems, and maintain accurate documentation of all collection activities. * Assist in training and support for back-up billing staff to enhance overall team efficiency and effectiveness. * Generate necessary adjustments, refunds, and account changes while documenting all activity to maintain complete records. * Participate actively in projects and management meetings as needed, and update Team Leads and management on issues of concern. Qualifications: * High School Diploma or equivalent is required; a college degree is preferred. * At least two (2) years of experience in medical billing and collection practices. * Advanced knowledge of billing systems, medical terminology, and coding. * Excellent communication, analytical, and problem-solving skills with a keen attention to detail. * Proficient in data entry and typing, as well as standard office administration tasks. * Must demonstrate maturity in maintaining professional relationships and act as a resource for other staff. Benefits: * Competitive salary * Comprehensive health, dental, and vision insurance * Paid time off and holidays * Retirement savings plan with employer match * Tuition reimbursement and professional development support * Remote work flexibility with occasional in-office requirements and much more... Licensure/Certification: * N/A Physical Requirements: * Ability to work in a normal office environment with limited physical discomfort. Additional Information: * This position is classified as Non-Exempt. * While the majority of the work will be performed remotely, candidates must be willing to commute to the Baltimore area for in-office requirements as needed. If you are a driven professional interested in making an impact in the realm of healthcare reimbursement, we want to hear from you! Apply today to be a part of a team that values dedication and expertise in enhancing the revenue cycle management process. Application Process: Please submit your resume and cover letter outlining your relevant experience and qualifications for the IV Collection Specialist II position. Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.$33k-39k yearly est. 60d+ agoAccounts Receivable Specialist (Annapolis, MD)
Chaney Enterprises
Collections specialist job in Annapolis, MD
Summary/Objective: The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts. Essential Functions: Prepare daily account receivable deposits, scan and remotely deposit. Input daily account receivable deposit receipts and code the customer payment. Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location. Reconciliation and application of COD payments. Maintain and prepare account analyses as needed. Address any customer payment inquiries and effectively resolve any discrepancies. Complete all record keeping and bookkeeping activities accurately. Follow up on past due invoices through calls and emails to ensure timely collection. Other duties as assigned. Non-Essential Functions: Assist with credit and billing functions as needed. JOB SPECIFICATIONS Work Environment: Work time will be indoors/office. Noise level will be low. Physical Demands: May lift a maximum weight of 30 lbs. Sit approximately 7 hours per day and walk or stand the other 1 hour per day. ADDITIONAL QUALIFICATIONS Experience: Experience in Accounts Receivables (2 years minimum). Special Skills: Written communication, verbal communication, and basic mathematical skills. Ability to use a computer, including Microsoft Office with a focus on Excel. Ability to perform bank reconciliation. Certifications: N/A Industry Related Experience or Skills: Experience in concrete or construction preferred. Education Required: High School Preferred Education: N/A Bilingual in Spanish Preferred: No anish Preferred: No$48k-61k yearly est. Auto-Apply 33d agoCollections Analyst
Latitude Inc.
Collections specialist job in Rockville, MD
An established national organization is seeking a detail-oriented and proactive Audit & Collections Analyst to join their team. This role plays a key part in ensuring audit and collections activities are executed efficiently, in accordance with trust documents and regulatory guidelines. The ideal candidate brings strong communication skills, financial or auditing experience, and a solutions-focused mindset. Key ResponsibilitiesCreate and distribute audit announcement letters; update tracking databases and accounting records.Provide documentation to auditors and monitor audit progress through completion.Process completed audits, communicate results to employers, and notify of any delinquent contributions.Review auditor invoices for accuracy and process audit and delinquency payments.Issue and track delinquency letters; collaborate with employers to resolve outstanding issues.Support legal teams with documentation and administrative tasks related to collection efforts.Identify and follow up on delinquent contractors, helping develop repayment agreements.Act as the organization's representative with external parties including attorneys and fund administrators to negotiate payments and services.Track accounts under legal action and provide status updates.Make recommendations to senior staff regarding overpayments and other irregularities.Assist with special projects and other duties as assigned. Required & Preferred Qualifications3+ years of experience in auditing, collections, accounting, or a related field (required).Bachelor's degree or equivalent relevant experience (preferred).Taft-Hartley Trust Fund or prior auditing experience is strongly preferred.Excellent written and verbal communication skills.Proven ability to manage complex issues while maintaining a professional and cooperative demeanor.Experience troubleshooting and investigating issues across multiple stakeholders.Strong organizational skills with a keen attention to detail. Why JoinOpportunity to work with a respected, mission-driven organization.Supportive team environment with opportunities for growth.Competitive compensation and benefits package.Stable and established workplace with long-term career potential.$46k-75k yearly est. Auto-Apply 60d+ agoAccounts Receivable Specialist, Customer Service Operations
Cardinal Health
Collections specialist job in Annapolis, MD
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$22.3-32 hourly 36d agoCollection Representative
Friendly Finance
Collections specialist job in Baltimore, MD
Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs. Job Description Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE$30k-37k yearly est. 60d+ agoInfusion Collection Specialist II
Johns Hopkins Medicine
Collections specialist job in Baltimore, MD
Job Summary: Join our team as an IV Collection Specialist II and take your career to the next level in Revenue Cycle Management (RCM)! We are seeking a detail-oriented and enthusiastic individual who possesses advanced knowledge of medical collections reimbursement along with a grasp of full revenue cycle best practices. This is an excellent opportunity for a proactive individual who is eager to contribute to our mission of securing payments for home health care services provided by Johns Hopkins Home Care Group. Key Responsibilities: * Manage and resolve medical billing and collection for various payers, ensuring compliance with all regulations and best practices. * Address complex account discrepancies, communicate clearly with payers to troubleshoot issues, and ensure timely follow-up. * Conduct audits, respond to inquiries, investigate billing problems, and maintain accurate documentation of all collection activities. * Assist in training and support for back-up billing staff to enhance overall team efficiency and effectiveness. * Generate necessary adjustments, refunds, and account changes while documenting all activity to maintain complete records. * Participate actively in projects and management meetings as needed, and update Team Leads and management on issues of concern. Qualifications: * High School Diploma or equivalent is required; a college degree is preferred. * At least two (2) years of experience in medical billing and collection practices. * Advanced knowledge of billing systems, medical terminology, and coding. * Excellent communication, analytical, and problem-solving skills with a keen attention to detail. * Proficient in data entry and typing, as well as standard office administration tasks. * Must demonstrate maturity in maintaining professional relationships and act as a resource for other staff. Benefits: * Competitive salary * Comprehensive health, dental, and vision insurance * Paid time off and holidays * Retirement savings plan with employer match * Tuition reimbursement and professional development support * Remote work flexibility with occasional in-office requirements and much more... Licensure/Certification: * N/A Physical Requirements: * Ability to work in a normal office environment with limited physical discomfort. Additional Information: * This position is classified as Non-Exempt. * While the majority of the work will be performed remotely, candidates must be willing to commute to the Baltimore area for in-office requirements as needed. If you are a driven professional interested in making an impact in the realm of healthcare reimbursement, we want to hear from you! Apply today to be a part of a team that values dedication and expertise in enhancing the revenue cycle management process. Application Process: Please submit your resume and cover letter outlining your relevant experience and qualifications for the IV Collection Specialist II position. Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.$33k-39k yearly est. 8d agoAccounts Receivable Specialist, Customer Service Operations
Cardinal Health
Collections specialist job in Annapolis, MD
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$22.3-28.8 hourly 36d ago
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