Collections specialist jobs in Metairie, LA - 68 jobs
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Account Representative
Group Housing Billing coordinator
Marriott International 4.6
Collections specialist job in New Orleans, LA
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$29k-39k yearly est. Auto-Apply 13d ago
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Group Housing Billing coordinator
Sitio de Experiencia de Candidatos
Collections specialist job in New Orleans, LA
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$31k-44k yearly est. Auto-Apply 13d ago
Senior Ultrasound Clinical Account Specialist - Cardiac Sonographer (New Orleans & Baton Rouge LA) Johnson and Johnson MedTech, Electrophysiology
8427-Janssen Cilag Manufacturing Legal Entity
Collections specialist job in New Orleans, LA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Baton Rouge, Louisiana, United States, New Orleans, Louisiana, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in New Orleans & Baton Rouge, LA.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be required to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
Application review: We'll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
$52k-85k yearly est. Auto-Apply 13d ago
Senior Ultrasound Clinical Account Specialist - Cardiac Sonographer (New Orleans & Baton Rouge LA) Johnson and Johnson MedTech, Electrophysiology
6120-Janssen Scientific Affairs Legal Entity
Collections specialist job in New Orleans, LA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Baton Rouge, Louisiana, United States, New Orleans, Louisiana, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in New Orleans & Baton Rouge, LA.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be required to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
Application review: We'll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
$52k-85k yearly est. Auto-Apply 13d ago
Collections Specialist
Adams and Reese 4.9
Collections specialist job in New Orleans, LA
Job Description
The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period.
Responsibilities:
Responsible for calling delinquent accounts while maintaining the history within the ARCS system.
The collection clerk is responsible for providing both the attorney and client with any copies of posted bills.
Backup support to the Accounts Receivable clerk for cash receipts and reminder statements.
Required weekly meetings with the supervisor to recap collection efforts made during that period.
Reports to the Accounts Receivable/Collections Supervisor.
Supervision Received and/or Given:
Minimum Acceptable Qualifications:
At least one (1) year experience with collections and receivables.
Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System.
Must be detailed oriented and be able to handle a high volume of work.
Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills.
Additional Desirable Qualifications:
Working Conditions:
This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.
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$28k-33k yearly est. 9d ago
Collection Specialist
Receivable Recovery Services
Collections specialist job in Metairie, LA
The CollectionSpecialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The CollectionSpecialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures.
Major Daily Responsibilities:
Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day.
Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner.
Negotiates payment arrangement or settlements according to our client's requirements.
Resolves customer issues and complaints concerning billing and/or collections.
$26k-35k yearly est. 60d+ ago
Collections Specialist
Omega Hospital 3.8
Collections specialist job in Metairie, LA
The CollectionsSpecialist is responsible for managing accounts receivable and ensuring timely collection of payments from patients and insurance providers. This role involves communicating with patients regarding their accounts and negotiating payment plans as necessary.
Key Responsibilities:
Contact patients and insurance companies to collect outstanding payments.
Review accounts for discrepancies and resolve issues promptly.
Negotiate payment plans with patients when necessary.
Maintain accurate records of all collection activities.
Prepare reports on collections and accounts receivable status.
Knowledge, Skills, and Abilities (KSAs):
Understanding of collections processes and regulations.
Strong negotiation and conflict-resolution skills.
Proficiency in accounts receivable software and EHR systems.
Ability to handle sensitive information with confidentiality.
Excellent verbal and written communication skills.
$28k-38k yearly est. 41d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Collections specialist job in New Orleans, LA
Country USA State Louisiana City New Orleans Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $45,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 3838 N. Causeway Blvd. Suite 2100 Metairie, LA 70002
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$45k yearly 60d+ ago
Driver/ Data Collector in Houma, LA
TSMG
Collections specialist job in Houma, LA
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project Overview
This project aims to collect high-quality visuals of streets, key points of interest, and public spaces across EU countries. Using vehicles equipped with removable 360°ree; cameras and lidars, drivers will capture comprehensive images of the surroundings. The captured data will be stored on onboard computers (SSD Drives) and later utilized to enhance one of the world's leading online mapping platforms.
Data collectors will follow pre-assigned routes, focusing on public streets, commercial areas, and points of interest. To ensure the highest image quality, certain areas may need to be revisited during favorable weather conditions. The duration of the project varies based on the scope of work required in each targeted data collection area. On average, the assignments involve 3 to 6 months of active work.
Work schedule: full time engagement within standard business hours (8 AM - 7 PM).
The recruitment process for the position of a Driver involves such steps: safety driving test, interview with recruiter, and onboarding process.Ideal Candidate:
Holds a valid EU-issued driver's license.
Maintains a clean background check (criminal and driving record).
Has at least 5 years of driving experience.
Possesses professional driving experience (e.g., taxi, delivery, logistics).
Proficient in English and the local language.
Tech-savvy, with experience using GSuite tools (Gmail, Google Spreadsheets, Google Forms).
Basic knowledge of vehicle mechanics.
Demonstrates responsibility, reliability, and professionalism.
Enjoys traveling and exploring new places.
Familiar with the area of operations.
What We Offer:
A dynamic and engaging project that goes beyond just driving.
Competitive salary.
Comprehensive training covering both practical and theoretical aspects of data collection.
Ongoing support from experienced managers.
The opportunity to work in an international team and environment.
If you're interested, apply now and join us in shaping the future of data collection!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$32k-36k yearly est. 6d ago
Driver/ Data Collector in Houma, LA
Tsmg
Collections specialist job in Houma, LA
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project Overview
This project aims to collect high-quality visuals of streets, key points of interest, and public spaces across EU countries. Using vehicles equipped with removable 360° cameras and lidars, drivers will capture comprehensive images of the surroundings. The captured data will be stored on onboard computers (SSD Drives) and later utilized to enhance one of the world's leading online mapping platforms.
Data collectors will follow pre-assigned routes, focusing on public streets, commercial areas, and points of interest. To ensure the highest image quality, certain areas may need to be revisited during favorable weather conditions. The duration of the project varies based on the scope of work required in each targeted data collection area. On average, the assignments involve 3 to 6 months of active work.
Work schedule: full time engagement within standard business hours (8 AM - 7 PM).
The recruitment process for the position of a Driver involves such steps: safety driving test, interview with recruiter, and onboarding process.Ideal Candidate:
Holds a valid EU-issued driver's license.
Maintains a clean background check (criminal and driving record).
Has at least 5 years of driving experience.
Possesses professional driving experience (e.g., taxi, delivery, logistics).
Proficient in English and the local language.
Tech-savvy, with experience using GSuite tools (Gmail, Google Spreadsheets, Google Forms).
Basic knowledge of vehicle mechanics.
Demonstrates responsibility, reliability, and professionalism.
Enjoys traveling and exploring new places.
Familiar with the area of operations.
What We Offer:
A dynamic and engaging project that goes beyond just driving.
Competitive salary.
Comprehensive training covering both practical and theoretical aspects of data collection.
Ongoing support from experienced managers.
The opportunity to work in an international team and environment.
If you're interested, apply now and join us in shaping the future of data collection!
$32k-36k yearly est. Auto-Apply 60d+ ago
Bilingual Consumer Collector
Armstrong Insurance Services 4.0
Collections specialist job in Metairie, LA
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.
SubroIQ is seeking a Bilingual Customer Service Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:
Communicate with businesses via the telephone and written correspondence
Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
Maintain minimum account work standards as assigned by Management.
Negotiate claims' resolution with insurance carriers, attorneys, and responsible parties
Establish agreements for lien releases
Establish monthly payment contracts
Prepare investigative correspondence
Acquire background information, when necessary
Job Requirements:
Exercise independent judgment
Negotiate settlements
Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred
Critical Thinker
Strong attention to detail and goal-oriented
Ability to deescalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Customer Service experience is REQUIRED
Compensation and Benefits:
$18 - $20 per hour (DOE)
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$18-20 hourly Auto-Apply 10d ago
Collections Account Resolutions Specialist
Couch Lambert
Collections specialist job in Metairie, LA
Full-time Description
Overview: We are a multi-state law firm seeking a full-time, highly motivated individual looking for a career in our Call Center as an Account Resolution Specialist. This individual will focus on delivering strong customer service during the legal collection process. A successful individual will be a self-starter, have strong verbal communications, and an outstanding attention to detail.
Responsibilities:
· Ability to work in a fast-paced environment.
· Provide superior customer service experiences to consumers contacting our office.
· Make outbound calls to contact the consumer and assist them in resolving their account.
· Answer inbound calls and assist consumers with their account throughout all areas of the legal process.
· Identify accounts that need follow-up and manage them appropriately.
· Negotiate and create payment arrangements to help the consumer resolve their account.
· Maintain customer files accurately and update them in a timely manner.
· Communicate with management and provide recommendations on account resolution.
· Operate with a sense of urgency.
· Abide by applicable federal and state laws and regulations.
· Complete annual and ongoing compliance trainings in a timely fashion.
· Other duties assigned by manager.
Requirements
Knowledge, Skills and Abilities:
High School Diploma
Law firm experience preferred.
Excellent verbal and written communication
Organizational skills and the ability to prioritize work tasks.
Ability to communicate professionally and courteously with team and colleagues.
$30k-36k yearly est. 60d+ ago
Accounts Receivable Specialist- 3497004
AMS Staffing, Inc. 4.3
Collections specialist job in New Orleans, LA
Job Title: Accounts Receivable Specialist
Salary/Payrate: $60K-$65K annually
Work Environment: 100% onsite
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION #LI-SG1
Job Summary: Receive and record all monies received by the firm.
Responsibilities:
Write receipts for incoming checks and identify as fees, cost, trust, etc.
Complete daily cash log.
Post cash receipts to computerized accounting system.
Prepare bank deposits.
Respond to requests for information for billing and payment information from attorneys and staff.
Produce pre-bill printouts through LTMS and transfer printouts to Macintosh system as requested.
Perform related duties as assigned.
Works under general supervision from the Receivables Manager.
Employees in this position have no supervisory responsibility.
Minimum Acceptable Qualifications:
High School graduate with 3 years' experience in an Accounting Department.
Excellent computer skills and the ability to type 65 wpm.
Accurate with an aptitude for numbers.
Previous accounts payable experience preferred but not required.
$60k-65k yearly 19d ago
REVENUE COLLECTION SUPERVISOR (CLASS CODE 0463)
City of New Orleans, La 4.2
Collections specialist job in New Orleans, LA
Kind of Work Responsible administrative, supervisory and fiscal work assisting in directing an operating unit responsible for the collection of various City revenues; and related work as required. Minimum Qualifications (Promotional) * A Bachelor's degree from an accredited college or university.*
* Permanent status and two (2) years of full-time experience relating to the collection of City taxes in one of the following classes: Auditor, Senior Auditor, or Principal Auditor.
* A letter from the Appointing Authority verifying the above experience must be submitted to the New Orleans Civil Service Department within two (2) weeks of application.
(Original Entrance)
* A Bachelor's degree* in Accounting, Finance, Business Administration, or a related field from an accredited college or university.
* Four (4) years of professional experience in accounting, financial auditing, tax systems work, tax collection, tax enforcement, or tax law.
Note: Possession of a current Certified Public Accountant Certificate* in Louisiana may be substituted for one year of the required experience.
* Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
Kind of Examination
A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes, however credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.
This is an orignal entrance and promotional examination.
General Information
THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT ************** OR TTY/VOICE AT ************** or **************.
DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.
Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.
DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD):
Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.
BACKGROUND CHECK: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.
APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. PAPER APPLICATIONS must be submitted on the official application form AND MUST BE RECEIVED IN THE DEPARTMENT OF CITY CIVIL SERVICE, 1340 POYDRAS STREET, SUITE 900, NEW ORLEANS, LOUISIANA, BEFORE THE CLOSE OF BUSINESS ON THE FINAL FILING DATE.
DELAY IN THE MAIL: The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes
The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.
WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.
SUBSTANCE ABUSE TESTING: The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.
A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.
A MEDICAL SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.
GOOD MORAL CHARACTER is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.
IMPORTANT: Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.
VETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.
HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable.
ACCREDITED COLLEGES AND UNIVERSITIES: An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (***************
EXPERIENCE:
Applicants will not receive credit for unpaid work unless specified on the job announcement.
Partial credit only will be given for related part time employment.
Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related.
Experience credit will be granted for related provisional appointments (internal applicants).
PROFESSIONAL ADMINISTRATIVE EXPERIENCE: The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.
OFFERS OF EMPLOYMENT OR PROMOTION:
Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.
Revised 1/91, 4/03, 7/05, 2/07, 8/10, 2/12, 8/15, 6/16, 1/17, 1/19, 2/23, 8/23, 3/24, 6/24.
Employment with the City of New Orleans brings many great benefits.
Want work-life balance?
* 14 paid holidays in 2025.
* 13 paid vacation days per year including during your first year of employment. Additional bonus vacation days the longer you are employed.
* 13 paid sick days per year including during your first year of employment. Additional bonus sick days the longer you are employed.
* Use or lose your days, off? Not here! You can roll an unlimited number of unused sick days and up to 45 unused vacation days to the next year.
* We pay you for unused vacation and sick days when you leave City government.
* Depending on your job, your department may also offer remote work, flexible schedules, and/or shift work.
Thinking of starting a family or adding to your family?
* We offer 12 weeks of paid time off for bonding with a newborn, adopted, or fostered child. This is in addition to your sick and vacation leave. Full-time employees with one year of service qualify for this program.
Need insurance for you and/or your family?
* We offer healthcare plans as low as $60.31 biweekly for individual employees. Our plan covers medical, prescription drugs, dental, and vision. Hate going to the doctor's office? It also includes access to telemedicine. Plan members can also opt to cover their children, spouses and same or opposite sex registered domestic partners.
* We also offer a Flexible Spending Account that can reduce taxes for employees by allowing for pre-tax contributions for healthcare, childcare, and commuter costs.
* A completely free $25,000 life insurance policy is also available for all full-time employees.
Have student loan debt?
* The City of New Orleans is a qualified employer under the federal Public Service Loan Forgiveness Program (PSLF).
Are you part of the FIRE (Financially Independent/Retire Early) movement? Don't want to work forever? We have options to help.
* Pension, Pension, Pension! Depending on your job you can participate in one of several pension systems and enjoy this great benefit.
* You can also participate in a Deferred Compensation Plan (457b) which allows you to defer up to $23,500 of your pretax income each year to supplement your retirement savings.
Let's talk pay
* We offer competitive pay including pay increases based on the length of your employment. We also offer special pays for educational advancement, professional certifications and specialized work assignments.
Love to learn?
* Our Employee Growth and Development Division offers free courses in over 50 topics including Leadership, Personal Finance, Conflict Management, Excel, Managing Stress, and Business Writing.
We take care of our employees during emergencies
* Employees who work during declared emergencies receive extra pay.
* Employees who can't work due to emergency related workplace closures continue to receive their normal pay.
Want to make a difference?
* We need you! Make an impact on our community through your work in City government!
These benefits apply to employees of the City of New Orleans. Employees of Sewerage and Water Board enjoy many of these same benefits, but some benefits offered may vary. A listing of benefits available to Sewerage and Water Board employees can be found here.
This description of benefits is intended to be informational and does not create a contractual entitlement to any listed benefit. The employee welfare and pension plan documents and applicable law govern the eligibility, vesting, and schedule of benefits, and the above description does not alter or interpret the plan documents or applicable law.
$40k-49k yearly est. 60d+ ago
Commercial Collector
Altus Commercial Receivables
Collections specialist job in Metairie, LA
Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.
Altus Commercial Receivables is seeking Commercial Collectors as we continue to grow our team! Collectorscollect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor's financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.
*This position is a Remote/Telecommute position*
Job Responsibilities:
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency for non-paying debtors
Work closely with the Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quotas
Job Requirements:
Collections, sales, telemarketing, customer service, or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
Critical Thinker
Basic Math and Writing skills
Salesforce experience is a plus
Strong attention to detail and goal-oriented
Ability to de-escalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Compensation and Benefits:
$12.98 per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
Altus Commercial Receivables is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Summary Under the direct supervision of the Director of Outpatient Therapy, the Billing/CollectionsSpecialist is responsible for a broad range of billing processes related to managing the unbilled revenue. Processes claims electronically in addition to hard copy as required by insurance carrier. Works to resolve all billing edits and communicates issues to appropriate department personnel in a timely manner. Reviews late charges and submits adjustments as required. Communicates and works closely with the Business Manager of APN for all patient accounting and financial concerns regarding therapy billing in all therapy offices.
Essential Duties and Responsibilities
Billing
Verifies patient billing information is correct prior to every claim submission.
Works to resolve all identified insurance requirement edits through the electronic billing system; ensures submitted claims meet payer's guidelines.
Balances daily receipts list to cash, checks, and credit card payments received at the end of each day.
Communicates issues to Director of Outpatient Therapy and Business Manager regarding problems with patient access and facility departments.
Monitors daily transmissions of all electronic claims to the clearing house and submits claims monthly.
Works on electronic insurance rejects in order to retransmit with correct insurance information.
Works on rebill request from collection team.
Verifies that all electronic acknowledgements were received by the insurance carriers.
Submits required paper billing to insurance carriers with required documentation, including secondary claims.
Attaches I-bills to paper billing when required.
Reviews late charges based on specific insurance payer requirements. Submits adjustments as required.
Enters notes in the patient accounting system on action taken.
Adheres to state and federal billing guidelines and applies regulations in day-to-day billing practice.
Adheres to HIPAA and PHI guidelines.
Assists with all aspects of the Therapy Office including, registration, billing, collections, and cash posting.
Assists with AR reviews on a weekly basis to identify problems/issues specific to payers and offer direction and resolution avenues to resolve reasons for non-payment or payment delays.
Works with Patient Access Reps for all Therapy Offices ensuring that all patients with third party insurance coverage are verified, notified of any insurance limits, required deductibles, co-insurance amounts and their overall patient responsibility and monitors this is being done correctly.
Interacts with HIM department as needed to ensure coding is completed timely.
Notifies Director of Outpatient Therapy and/or Business Manager of any patient complaints in a timely manner.
Assists with other duties as assigned by the Director of Outpatient Therapy or Business Manager.
Insurance Denials
Assist with working insurance denials and refiles denied claims as necessary.
Answering phones
Courteous to visitors, patients, and physicians' offices
Responsible for discussing patient accounts/bills over the telephone if a patient calls regarding their statements.
Core Competencies
Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions.
Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information.
Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation.
Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability.
Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs.
Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others.
Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams.
Professional Requirements
Meets dress code standards and adheres to policies.
Completes annual education requirements.
Maintains regulatory requirements.
Maintains patient confidentiality at all times.
Reports to work on time and as scheduled, completes work within designated time.
Wears identification while on duty, uses computerized punch time system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and department in-services, as scheduled.
Attends staff meetings or reads and returns all monthly staff meeting minutes.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department.
Assists other staff members in performing any duty that enhances the delivery of patient care.
Regulatory Requirements
High school diploma.
Medical Billing and Coding Degree
Two (2) or more years' experience with Medical Coding and Billing required.
Preferred Two (2) or more years' experience with Inpatient and Outpatient Therapy Billing
Skills
Ability to communicate effectively in English, both verbally and in writing.
Basic computer knowledge.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds.
View all jobs at this company
$28k-33k yearly est. 60d+ ago
First Party Collections Representative
Executive Personnel Services
Collections specialist job in Jefferson, LA
Applying assertive and persuasive communication skills, responding to inbound automated dialed first-party past due accounts. Quickly build rapport with customers to converse about delinquent balances, understand payment issues, remove customer payment obstacles, and
negotiate payment(s). Update customer contact information. Document conversation
outcomes in the database. Maintain accurate customer records.
Job Responsibilities May Include:
Accept payments through PCI compliant link. Verify and post payments according to
procedures.
Research payment issues to corroborate customer's account issues. Initiate outbound calls
to locations to discuss account discrepancies, receivables, or late postings.
Converse with multiple customers via chat, email, and phone. Personalize standard
communications and send to customer. Maintain accurate records.
May utilize skip tracing practices to identify and locate delinquent or defunct account
holders.
Learning to apply knowledge and skills to the business environment. Works under guidance
with work peer reviewed for accuracy, quality, and coaching. Completes routine work
following established procedures and complying with regulations and policies; escalates
non-routine issues for assistance. Exhibits accountability for behaviors. Ensures
compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines and
seek guidance and coaching from manager. Adjusts effectively to working with a variety of
processes, requirements, and cultures.
Knowledge, Skills and Abilities:
Technical ability to quickly learn and become proficient with proprietary software
Multi-tasking skill set to manage multiple conversations via chat, email and voice channels
Persuasive verbal communication, professional writing, and exceptional listening skills
Cognitive ability including reasoning, multi-tasking, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations
Process and results oriented, motivated to keep projects moving ahead by identifying obstacles to management
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
Ability to build professional and trusting business relations
Proficient MS Office Outlook
Shifts available beginning at 8am- may vary by individual after training
Education:
High School Diploma or equivalent
Experience:
Experience in a call center environment, accounts receivable account management, collections, inside sales, or customer retention
Experience with software and maintaining databases preferred
EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$25k-34k yearly est. 60d+ ago
Collection Analyst, Child Support Enforcement Division
Orleans Parish District Attorney
Collections specialist job in New Orleans, LA
ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE (OPDA):
Jason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors' office with a team of the best and brightest from around the country and a mission of being as smart on crime as the office has historically been tough on crime. New Orleans has led the world in convictions and incarceration for decades, without any corresponding decrease in crime. OPDA is simultaneously increasing safety and delivering justice with a laser focus on serious offenses and a belief that every New Orleanian deserves the presumption of innocence.
DUTIES AND RESPONSIBLITIES:
· Responsible for systematic monitoring of assigned caseload.
· Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.
· Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.
· Monitor the adherence to employer income assignment orders.
· Perform parent locate on parties as necessary.
· Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.
· Testify in court when necessary.
· Address walk-in clients.
· Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.
· Review and take action on daily system-generated case enforcement reminders.
· Maintain caseload filing.
· Maintain both OPDA and Department of Children and Family Services email accounts.
QUALIFICATIONS AND SKILLS:
· Excellent organizational skills
· Customer service skills
· Basic computer skills
· Dependability in both attendance and work product
SALARY
$30,000
BENEFITS
New hires may be eligible for:
· Health insurance
· Life insurance
· Sick leave
· Vacation leave
· Paid parental leave
· Generous paid holiday schedule
· Employee Assistance Program
· Flexible spending account
· Enrollment in the Louisiana Public Employees Deferred Compensation Plan
· Federal Public Service Loan Forgiveness program
CLASSIFICATION
Full-time, non-exempt
EQUAL OPPORTUNITY EMPLOYER STATEMENT
OPDA is an equal-opportunity employer. The office values a diverse workforce and management reflective of the communities that it serves. Accordingly, OPDA adheres to a policy of making employment, promotion, and other personnel decisions without regard to race, culture, color, religion, sex, sexual orientation, gender identity, national origin, marital status, caregiver status, age, disability, or other legally protected class as defined by federal or Louisiana law.
$30k yearly 2d ago
Collector
Ascension Credit Union
Collections specialist job in Gonzales, LA
Job Description
Responsible for the collections of past due loan accounts and maintaining accurate records of all collection activities including securing repossessed collateral, filing claims, and handling all legal activities. Optimize collections on accounts while balancing the goodwill of members.
$26k-35k yearly est. 14d ago
Collections Specialist
Adams and Reese 4.9
Collections specialist job in New Orleans, LA
The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period.
Responsibilities:
Responsible for calling delinquent accounts while maintaining the history within the ARCS system.
The collection clerk is responsible for providing both the attorney and client with any copies of posted bills.
Backup support to the Accounts Receivable clerk for cash receipts and reminder statements.
Required weekly meetings with the supervisor to recap collection efforts made during that period.
Reports to the Accounts Receivable/Collections Supervisor.
Supervision Received and/or Given:
Minimum Acceptable Qualifications:
At least one (1) year experience with collections and receivables.
Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System.
Must be detailed oriented and be able to handle a high volume of work.
Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills.
Additional Desirable Qualifications:
Working Conditions:
This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.
How much does a collections specialist earn in Metairie, LA?
The average collections specialist in Metairie, LA earns between $23,000 and $40,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Metairie, LA
$30,000
What are the biggest employers of Collections Specialists in Metairie, LA?
The biggest employers of Collections Specialists in Metairie, LA are: