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Collections Specialist Jobs in Midwest City, OK

- 61 Jobs
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Collections Specialist
Accounts Receivable Specialist
Group Billing Coordinator
Accounts Receivable Analyst
Account Specialist
Collector
Senior Account Specialist
Medical Collector

  • Technical Account Specialist (Medical Laboratory Technician)

    Yoh, A Day & Zimmermann Company 4.7company rating

    Collections Specialist Job In Oklahoma City, OK

    Yoh is hiring a Technical Account Specialist (Medical Laboratory Technician) for our client in Oklahoma City, OK. In the Technical Account Specialist (Medical Laboratory Technician) role, you will be responsible for providing solution-oriented consultative training, technical support, and troubleshooting to customers at their facility, and via phone and remote access. They are seeking a highly motivated and independent individual with strong background in blood banking (immunohematology). This position will also be responsible for customer relationship management, ensuring accurate and complete commercial positioning and collaborating with interdepartmental teams to ensure efficient implementation and go-live, proper resolution of customer inquiry and complaints, and completing regulated documentation in the CRM system. Industry: Diagnostics Location: Oklahoma City, OK Pay: $40-$50/hr Type: Direct Hire Job Functions Serves as the lead technical expert for field support staff with identification, analysis, and resolution of complex instrument implementations, including pre-installation planning to resolution of post-implementation issues. Provides analysis, feedback and recommendations on product failure trends and service ability issues Coaches and guides new staff and provides hands-on learning opportunities in the field. Liaison with other departments to resolve diverse issues which affect customers Assists TAS I with difficult technical calls that requires more in depth troubleshooting and ensures documentation in CRM for accuracy and timely solutions Gathers data, reads instrument logs to identify errors, and analyzes trends regarding instrumentation and reports findings to Management, Global Response Teams and respective departments Responsible for providing regular communication to DxCTS and Account Managers regarding account performance, participates in process improvements Collaborates with Global Response Team and conducts root cause analysis for reagent concerns and trends Cross trained on more than one instrument and executes all levels of installations, reagent investigations, etc. Identifies and make recommendations for improvements to products, functions, and processes to drive key performance metrics Provide technical support (e.g. upgrades, installation and troubleshooting) for networks and software Participate in investigations and troubleshoot customer complaints and inquiries specific to designated software and systems applications. Participate in complaint trending activities for specific products Participate in deviation investigations for designated IT/software product issues and assist with implementation of associated corrective actions Manages technical concerns and training of multiple laboratory clients and multitasks to meet competing deadlines. Responsible for customer relationship management by responding to clients within designated timeframe regarding inquiries, complaints, service calls and product solutions at customer sites and company's facilities of reagents and assays. Independently manages schedules including travel arrangements, appointments at client site and coordination of order and delivery of reagents. Executes implementation activities from pre-implementation through go live including but not limited to instrument configuration, LIS connectivity, customer training and instrument validation support Independently coordinates and provides technical training, consultation and ongoing support of company's diagnostic products at client site. Independently manages schedule and travel reservations to accommodate for client support activities. Proactively and independently manages ongoing reagent and assay investigations per manufactures requirements including scheduling with client, documenting and attaching work in CRM per regulatory guidelines within designated timeframes Identifies and resolves issues with clear Root cause analysis. Identifies and escalates customer needs outside of defined scope of work or contract and proactively communicate to other departments within company's such as Sales, Supply Chain, etc. to assure rapid resolution of issues raised Collaborates with Global Response Team (GRT) for corrective service calls that fall outside of predetermined parameters to ensure proper resolution and documentation of customer complaint Effectively communicate root cause for technical issues to customer and interdepartmental teams Collaborates with Field Service Engineer to support software upgrades, installations and regulated documents associated with the customer site. Collaborates with project team by supporting software upgrades and product installations including validation and training. Maintains basic knowledge on all product lines and keep informed of technical bulletins for system updates Always maintains and manages calibrated tools. Accountable for assigned company assets including company vehicle, tools, test equipment, telecommunication equipment, corporate card and expense management, etc. Maintains active status on all vendor credentialing programs to perform work at designated client sites Responsible for meeting and maintaining certification requirements on existing instrument platform and cross training as assigned to gain additional technical knowledge on other platforms. Continued development with communication and presentation skills with clients and interdepartmental teams. Interprets KPI metrics and applies to current role to drive performance effectiveness. Develops skills and competence with providing service support to customers via Secure Remote Connectivity and any other company's remote support tools and develops high level of competence with troubleshooting and instrument logs analysis. Maintains competency of Secure Remote Connectivity Tool. Partners with Telephone Support Team to provide additional technical guidance via phone and schedule corrective service activities per scope of work listed in client contract as needed. Compliance - Adhere to procedures and protocols outlined by the company's organization in additional to department SOPs. Required to align with Sales and Marketing messaging and commercial positioning of the products while ensuring technical accuracy and compliance Education, Licensure and/or Experience Equivalent military experience or associate's degree in medical laboratory science with 4+ years of experience working in hospital laboratory or clinical diagnostic industry. Bachelor of Science in Medical Technology or related scientific discipline 2+ years of experience working in hospital laboratory environment or clinical diagnostic industry. 2+ years experience working on equipment in regulated environment, working in hospital laboratory or clinical diagnostic industry. 2+ years experience covering territory or region and managing multiple projects or customer accounts. Blood banking experience is a must. Estimated Min Rate: $83000.00 Estimated Max Rate: $104000.00 #IND-SPG Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
    $40-50 hourly 4d ago

  • DLO Billing Coordinator II

    Quest Diagnostics Incorporated 4.4company rating

    Collections Specialist Job In Oklahoma City, OK

    Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 8am-4:30pm This position offers a hybrid work schedule once completely trained. The timeframe for training is dependent on the person. Essential Functions of Employment with DLO: * Show up for work, on time & prepared each and every scheduled work day * Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform * Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis Main Duties: * Proficient in the authorization process is a requirement. * Proficient with insurance payers and their specific requirements. * Prior knowledge of the billing process. * Analyze data to ensure all billing information is complete and accurate. * Knowledge of ABN/AWN's. * Provide excellent customer service to patients, clients, and insurance companies. * Completion of training needed to become signed off on data entry requirements. * Learn the billing front end system & become aware of all systems involving the billing function. * Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other. * Assisting in special projects. * Accurate data entry (alphanumeric) to include typing 50 WPM. * Additional responsibilities, as needed. Required Knowledge: * Data entry- accurate and 50 WPM is a requirement. * Good computer skills and ability to adapt to using multiple computer systems. * Able to take instruction from a variety of sources without adversity. Required Experience: * Excellent communication skills, both verbal and written. * Excellent customer service skills. * Ability to analyze data. Special Requirements: * Must be able to maintain a professional attitude under heavy workload and in stressful situations. * Show up for work, on time and prepared to perform all tasks and process each and every scheduled workday and remain performing those duties throughout the entire assigned work schedule. * Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members. * Must be able to work OT, when needed. * This will be a hybrid work schedule once completely trained. The timeframe for training is dependent on the person. This position will provide a good work-life balance, when goals are being met. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
    $32k-42k yearly est. 37d ago

  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Collections Specialist Job In Oklahoma City, OK

    **What Account Management contributes to Cardinal Health** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications** + Bachelor's degree or equivalent experience, preferred + 2-4 years professional experience preferred + Direct customer facing experience preferred + Strong communication skills + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) + Demonstrated ability to work in a fast-paced, collaborative environment + Highly motivated, creative, able to operate effectively within a team **What is expected of you and others at this level** + **Must be willing to work CST hours** + Adherence to client's facility policies and vendor credentialing requirements. + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range** : $56,200 - $84,420 **Bonus eligible** : No **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 6/16/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $56.2k-84.4k yearly 8d ago

  • Collections Specialist

    Robert Half 4.5company rating

    Collections Specialist Job In Oklahoma City, OK

    Collections Clerk (Temp-to-Hire) Pay Rate: $16-$17 per hour Work Type: 100% Onsite As a Collections Clerk, you will be responsible for contacting accounts to resolve outstanding claims efficiently and accurately. This role requires meticulous research and documentation of collection activities, adherence to established processes for account reviews and customer interactions, and collaboration with various departments to address unique or sensitive account issues. Additional duties may be assigned as needed. Key Responsibilities: + Contact accounts to promptly resolve outstanding claims. + Conduct thorough research and document all collection activities. + Follow established procedures for account reviews and customer contacts. + Collaborate with internal departments to address complex or sensitive account matters. + Perform other duties as assigned by management. Requirements Requirements: + Minimum of one year of Credit and Collection experience OR one year of auto insurance claims experience. + High School diploma or equivalent. + Basic proficiency in Microsoft Word, Excel, and Access. + Strong verbal and written communication skills. + Excellent customer service and telephone etiquette. + Exceptional organizational abilities and capability to manage multiple tasks. + Attention to detail and accuracy. + Ability to work independently as well as part of a team. Additional Information: + This position requires passing a background check prior to employment. + Monthly bonus potential available after conversion to a permanent role. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $16-17 hourly 9d ago

  • Bilingual Collections Specialist

    Frayer Enterprise

    Collections Specialist Job In Oklahoma City, OK

    Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team. Job Details: Location: Auto Finance USA - OKC Salary Range: $15.00 - $18.00 per hour Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Duties and Responsibilities: * Present an example of appropriate work habits, behavior and a positive attitude * towards co-workers and administration * Review and contact delinquent accounts daily * Effectively process inbound/outbound calls to work collection accounts in a * professional manner while keeping and improving customer relations * Establish and maintain payment arrangements consistent with company * guidelines * Process payments and set customers up on auto debit * Record all relative information into the collections system regarding collection * calls * Resolve customer problems while applying good customer service and in a * timely manner * Handle general customer service questions while remaining professional and * following company policies and guidelines * Make recommendations to management of accounts needing additional attention * Initial skip tracing as needed to find location information * Meet daily goals set for accounts worked and calls made * Meet quality and assurance standards for calls monitored * Perform other duties as assigned * Ability to work overtime based on the needs of the company * May assist in other related departments as required by business needs Physical Job Description: * Verbal and written communication 8 to 9 hours each scheduled work day * Sitting and standing positions 8 to 9 hours each scheduled work day * Air controlled environment, florescent lighting, and natural lighting * Close proximity to computer screens * Ability to work within fluctuating background noise and movement * Outbound and inbound phone calls for 8 to 9 hours each scheduled work day Qualifications: * Excellent telephone voice in terms of tone, clarity, pronunciation and proper use * of grammar * PC skills. Strong typing and Internet navigation skills required * Strong communication and customer service skills * Strong problem-solving skills and has the ability to multi-task * Must have the ability to work and adapt in a changing environment * No experience required in related field Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago

  • Insurance Collection Specialist

    United Surgical Partners International

    Collections Specialist Job In Oklahoma City, OK

    Full time Insurance Collection Specialist needed for busy North Oklahoma City billing office Monday through Friday, no weekends or major holidays Option to work a hybrid remote schedule The Insurance Collection Specialist performs daily activities associated with the timely collection and resolution of accounts receivable. This employee's main objective is to secure accurate and timely payment towards outstanding patient accounts. Responsibilities include, but are not limited to, direct contract with appropriate payors for resolution of accounts, follow up on outstanding issues associated with assigned accounts and documenting clearly any actions taken on accounts. Essential Functions: * Must possess effective and efficient communication, computer and phone skills * Must be able to obtain resolution of outstanding patient accounts whether that is collection of payment due, refiling of claim, correction of claim issues, and/or any other actions warranted. * Needs to be able to analyze payments, adjustments, denials, EOBS and other forms of communication from payors to ensure that HPI is receiving correct reimbursement and that we are in compliance with government and/or contract related rules and regulations. * Expected to stay informed and up to date on any rule or policy change in regards to their current position. * Must maintain a positive working relationship with any and all entities they may come in contact with on a daily basis. This includes, but not limited to, payors, HPI staff/management, co-workers, clients and customers. * Must uphold positive public image for HPI. * Must be able to recognize and address issues with payors on behalf of HPI and be able to articulate the problem to management and/or coworkers. * Must exercise independent judgment and be able to analyze and report repetitive denials, payor requirement changes and other instances that need to be reported to management so that they can be addressed. * Employee is expected to be proficient in all systems, programs and processes associated with their current position within the CBO. * Experience with EPIC a plus. * Effectively working and cooperating with supervisors, co-workers, and clients. * Following the directions of supervisors. * Refraining from causing or contributing to disruption in the workplace. * Regular and reliable attendance. * Performs other duties as assigned. Functional Accountabilities: * Performs insurance and third party collections. Payors include, but are not limited to, Workers Comp, Commercial Insurance, Managed Care, Medicare, Medicaid and HMOs. * Contacts third party payors following CBO guidelines established for each payor. * Ensures claims are received and in-process by appropriate payor. * Expected to obtain resolution of accounts and collect any and all payments due to our clients. * Re-file claims to insurance payors as needed by preferred method of submission. * Correct claim filing issues as needed to include, but are not limited to demographics, insurance listed, insured's information and other errors found on claim. * Re-file corrected claims. * Forward denials or other claim issues [coding, etc.] that could not be resolved through the normal course of collection efforts to the appropriate [now responsible] team in a timely manner. * Recognize underpayments/overpayments from carriers and handle according to policy. * Perform additional follow up on assigned accounts within established time frames to include, but is not limited to status of claim, previous messages left, faxes sent, claims refiled and promised payments not received. * Submit applicable adjustments when warranted and to ensure balance of account is correct. * Recognize and report payor trends or issues as they are discovered to management and/or co-workers. * Contact patient/insured when insurance has claim pending for information/action needed from the insured. * Move account balance due from insurance responsibility to patient responsibility when appropriate. * Work assigned accounts to completion on a daily basis according to established productivity standards. * Contact offices, clinics and/or other departments as required to resolve assigned accounts. * Respond to client requests within 1 business day and/or communicate expected turn around if completion will take longer then 1 day. * Copy immediate supervisor of any and all emails sent to clients. * Note clearly and precisely any and all actions taken on an account in the appropriate notes section of current system. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation
    $25k-33k yearly est. 10d ago

  • Insurance Collections Specialist

    The Dean A. McGee Eye I

    Collections Specialist Job In Oklahoma City, OK

    Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Responsible for collection and resolution of outstanding insurance claims Communicate effectively while accurately and efficiently handling high claim volume Must have Medicare / Medicaid billing experience Must have relative and current experience with commercial and all other payers billing and denials Research payments and denials on payer websites Research patient accounts for adjudication and to answer any concerns Submit medical records upon request, for payment of insurance claims (including colored photos) Send written appeals to insurance companies Mail secondary insurance claims Make additional adjustments on accounts to reflect the Explanation of Benefits Process patient and insurance refunds as necessary AdvantX experience a plus. Competencies Serving Others Integrity Respect Leadership Accountability Action Oriented Team Oriented Professionalism Continual Learning Informing Supervisory Experience This position has no supervisory responsibilities. Work Environment This is a clerical job in a healthcare clinical setting. The Insurance Collections Specialist will primarily work in an office setting but may be required to walk to other areas of the clinic and may be exposed to contagious illnesses due to patient interactions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools of controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk of hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position working primarily daytime hours Monday through Friday; however, some evening and weekend work may be necessary on occasion. Required Education and Experience High School Diploma or equivalent required. Customer service experience and basic computer skills required, preferably in a windows environment with electronic medical records software. Preferred Education and Experience Medicare and Medicaid claims processing knowledge Medical terminology or other previous medical office experience desirable Knowledge of Ophthalmic terminology Pre-certification experience Continuing education Additional Eligibility Qualifications None for this position AAP/EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $25k-33k yearly est. 60d+ ago

  • Billing Coordinator

    Fox Rothschild 4.8company rating

    Collections Specialist Job In Oklahoma City, OK

    As a member of the Accounting Department, the Billing Coordinator supports the billing function for assigned practice area and/or office(s). ESSENTIAL FUNCTIONS: * Assist with distribution of monthly Proformas; work closely with attorneys in the review and editing of Proformas (hard-copy and paperless), initiate transfers, write-down requests, and markups prior to submitting to assigned Billing Specialist. * Review finalized invoices to ensure accuracy before sending. * Prepare cover letters and/or other reports needed to accompany outgoing invoices. * Review and provide billing supporting documentation as required, including requested expense documentation. * Send all invoices to appropriate recipients along with any required reports or spreadsheets via email or mail. * Research and respond to internal and external billing inquiries in a timely manner. * Identify billing inaccuracies and work with appropriate personnel to resolve any issues. * Assist Collection team members, billing attorneys, and clients with resolution of unpaid invoices, including those with discrepancies. * Provide customer service as client/attorney liaison. Proactively work with all accounting teams to accomplish tasks as required. * Monitor work in process and follow up with attorneys, as necessary. * Review documents and records to compile information for compliance with client guidelines, fee arrangements per engagement letters or other agreement terms. * Assist with requesting refund checks to clients as needed. * Maintain and adhere to client and attorney billing notes in portal. * Review billing rates to ensure compliance with client agreements and annual rate increases. * Review aged/unbilled work in process and provide status updates to Billing Supervisor. * Review newly opened client matters for assigned billing attorneys with electronic billing to determine if access to the matters has been granted by the clients. * Verify accuracy of billing records, notices and statements for disbursement. * Ensure that all tasks are completed in accordance with Firm and client billing guidelines and policies. * Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality. Collaboration and Teamwork * Work proactively assisting the billing specialists and attorney teams to accomplish tasks. * Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality. ADDITIONAL FUNCTIONS: * Other related duties, as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: * Associate's Degree in accounting, finance, information technology or other qualitative field of study preferred; applicable work experience will be considered in lieu of a degree. Experience: * Minimum of two years' related experience at a law firm or legal department preferred; Knowledge, Skills, & Abilities: * Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment utilizing excellent judgment, and decision-making skills. * Technical skills including proficiency in Microsoft Office Suite, Adobe and time and billing software. * Ability to work in a fast-paced, high- pressure environment. Demonstrates initiative and ability to work independently. * Ability to streamline and summarize data, find solutions to various administrative problems and prioritize work. * Strong verbal and written communication skills. High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. * Strong organizational skills to manage workload. * Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers. PHYSICAL REQUIREMENTS * Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY * Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability
    $36k-44k yearly est. 60d+ ago

  • 3rd Party Medical Collections

    Lark Dba Ontrack Staffing

    Collections Specialist Job In Oklahoma City, OK

    TempToFT An Oklahoma City Law Firm is seeking candidates with good customer service background for an entry level position for 3rd party medical collections. Must have excellent communications skill sets, both verbal and written. This is a wonderful opportunity to learn a new skill set as they will train. Hours are 8:00 am to 5:00 pm, Monday through Friday.
    $28k-34k yearly est. 60d+ ago

  • Accounts Receivable Analyst

    Diamondback E&P

    Collections Specialist Job In Oklahoma City, OK

    CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only. The Accounts Receivable Analyst will be responsible for monitoring customer balances to ensure timely payments, working with multiple teams inside the organization to clear discrepancies and assisting owner relations in owner inquiries. They will also be responsible for processing journal entries and account analysis. This person will assist with monthly reporting and analysis for the executive accounting team. This position requires strong attention to detail and research skills, as well as effective communication and the ability to pick up new concepts quickly. Job Duties and Responsibilities: Responsible for the accurate booking of inbound deposits Review JIB account balances monthly to determine collectability and follow-up on non-payments, delayed payments, and other irregularities Work closely with internal departments to research owner inquiries Communicate timely and effectively with working interest owners to clear billing discrepancies Assist owner relations team with JIB related inquiries Responsible for accurate and timely billing of third-party invoices Prepare reports for management related to outstanding balances and disputed items Monthly balance sheet account reconciliations as assigned Process journal entries for expense reclasses as necessary Perform owner account analysis Investigate and understand unusual transactions Assist with monthly reporting and analysis Other duties, projects, analysis or reviews as needed or requested Required Qualifications: Bachelor's Degree in accounting, finance, or related field At least one (1+) year Oil & Gas accounting experience At least one (1+) year of demonstrated experience in Microsoft Office, specifically Excel Strong working knowledge of joint interest accounting and general accounting principles Preferred Qualifications: BS in Accounting preferred SAP experience preferred High degree of accuracy and attention to detail Good problem solving and critical thinking skills Ability to operate both independently and as part of a team Flexible regarding workload and priorities Ability to pick up on new concepts quickly Eye for continuous improvement opportunities Effective communication skills within the organization and with outside parties Possess a positive and team-oriented attitude Relocation: This position is not eligible for relocation assistance. Work Authorization: Diamondback Energy is not currently sponsoring employment visas for this position. Diamondback is an Equal Employment Opportunity Employer. Diamondback provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, veteran or disability status, genetic information, pregnancy, or any other status protected by law. Diamondback participates in E-Verify. Learn more about E-Verify.
    $32k-43k yearly est. 16d ago

  • Billing Coordinator

    Love's Travel Stops & Country Stores 4.2company rating

    Collections Specialist Job In Oklahoma City, OK

    **Req ID:** 458050 **BASIC PURPOSE** : The Billing Coordinator will organize and perform the billing process for all client invoices. **MAJOR RESPONSIBILITIES:** + Prepare and distribute invoices to debtors via email, fax and regular mail. + Research billing histories. + Process incoming emails from debtors requesting additional information. + Answer incoming phone calls. + Process original invoice documents. + Handle other duties assigned as needed. **EDUCATION AND EXPERIENCE:** + Education: + HS Diploma or equivalent required. + Experience: + 1-2 years' experience in transportation/trucking billing or customer service environment preferred. **SKILLS AND PHYSICAL DEMANDS:** + Skills: + Excellent verbal and written communication skills. + Knowledge of the trucking industry preferred. + Proficient in Microsoft Office. + 10-key by touch. + Able to type minimum of 50 wpm. + Detail oriented. + Ability to manage changing priorities and deadlines. + Typical Physical Demands: + Requires prolonged sitting, some bending and stooping. + Occasional lifting up to 25 pounds. + Manual dexterity sufficient to operate a computer keyboard and calculator. + Requires normal range of hearing and vision. Love's Family of Companies encourages growth within the Company and the development of it's employees. Please make sure you have supervisor or manager approval prior to applying for a different position within the Company. If you have any questions, please contact your recruiter. EOE-Protected Veterans/Disability
    $30k-33k yearly est. 51d ago

  • Accounts Receivable Analyst

    Diamondback Energy 4.3company rating

    Collections Specialist Job In Oklahoma City, OK

    CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only. The Accounts Receivable Analyst will be responsible for monitoring customer balances to ensure timely payments, working with multiple teams inside the organization to clear discrepancies and assisting owner relations in owner inquiries. They will also be responsible for processing journal entries and account analysis. This person will assist with monthly reporting and analysis for the executive accounting team. This position requires strong attention to detail and research skills, as well as effective communication and the ability to pick up new concepts quickly. Job Duties and Responsibilities: * Responsible for the accurate booking of inbound deposits * Review JIB account balances monthly to determine collectability and follow-up on non-payments, delayed payments, and other irregularities * Work closely with internal departments to research owner inquiries * Communicate timely and effectively with working interest owners to clear billing discrepancies * Assist owner relations team with JIB related inquiries * Responsible for accurate and timely billing of third-party invoices * Prepare reports for management related to outstanding balances and disputed items * Monthly balance sheet account reconciliations as assigned * Process journal entries for expense reclasses as necessary * Perform owner account analysis * Investigate and understand unusual transactions * Assist with monthly reporting and analysis * Other duties, projects, analysis or reviews as needed or requested Required Qualifications: * Bachelor's Degree in accounting, finance, or related field * At least one (1+) year Oil & Gas accounting experience * At least one (1+) year of demonstrated experience in Microsoft Office, specifically Excel * Strong working knowledge of joint interest accounting and general accounting principles Preferred Qualifications: * BS in Accounting preferred * SAP experience preferred * High degree of accuracy and attention to detail * Good problem solving and critical thinking skills * Ability to operate both independently and as part of a team * Flexible regarding workload and priorities * Ability to pick up on new concepts quickly * Eye for continuous improvement opportunities * Effective communication skills within the organization and with outside parties * Possess a positive and team-oriented attitude Relocation: This position is not eligible for relocation assistance. Work Authorization: Diamondback Energy is not currently sponsoring employment visas for this position. Diamondback is an Equal Employment Opportunity Employer. Diamondback provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, veteran or disability status, genetic information, pregnancy, or any other status protected by law. Diamondback participates in E-Verify. Learn more about E-Verify.
    $59k-71k yearly est. 17d ago

  • Receivables Account Specialist

    The Hertz Corporation 4.3company rating

    Collections Specialist Job In Oklahoma City, OK

    A Day in the Life: The Accounts Receivable Specialist manages all aspects of an assigned portfolio of accounts from time of billing until the receivable is cleared, including obtaining firm payment information while maintaining a strong relationship with the customer. You will work closely with the Hertz Sales team in addressing sensitive issues with the account, such as possible suspension due to non-payment, and follow processes to manage current and delinquent accounts while retaining customer loyalty. This role requires a combination of skills including the ability to discern accounts with cash flow issues in order to minimize revenue exposure and effectively communicating with assigned accounts. What You'll Do: * Conduct account research and analysis to ensure timely payment resolution. * Develop a systematic approach for account reviews and collection calls. * Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis. * Maintain an accurate aging report. * Identify and execute necessary accounts receivable clearing adjustments. * Interact with both internal and external customers to resolve outstanding issues * Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms. * Maintain accurate and complete documentation of all collection activity. * Provide weekly updates to leaders on past due accounts and aging trends. * Participate and provide feedback in monthly status updates with respective Hertz Sales Representatives on customer payment performance. * Escalate accounts where financial instability is apparent. * Coordinate with other Hertz departments when billing errors are discovered to create solutions to resolve future mistakes. * Investigate and resolve customer inquiries within 24 hours to maintain strong customer service relationships. * Other duties as assigned This position is based in Oklahoma City. The starting rate for this position is $16.83. What We're Looking For: * A minimum of 3 Years relevant experience preferred. * High School Diploma or equivalent some college preferred. * Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). * Basic working knowledge of Microsoft Access. * Strong negotiation skills. * Excellent verbal and written communication skills. * Excellent customer service and telephone skills/experience. * Excellent organizational skills and ability to handle multiple tasks. * Must be able to work well with others. * Attention to detail and accuracy. * Must have a strong sense of urgency and be self-motivated for success. * Must be an independent worker and able to perform at a high level with minimal supervision What You'll Get: * Up to 40% off the base rate of any standard Hertz rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $16.8 hourly 17d ago

  • Accounts Receivable Specialist

    ARL Bio Pharma

    Collections Specialist Job In Oklahoma City, OK

    Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. The Account Receivable Specialist provides financial, clerical and administrative services to ensure efficient, timely and accurate billing to customers. Some other highlights... Free Medical and Dental Insurance 401K with Company Match Great Culture and you get to work with Great People Work in a comfortable office setting with casual dress code Have your own workspace where you can work largely independently Limited customer interaction No degree required This is a full-time role with a great benefits package Work Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m. during the training period. Flexible hours between 7:00 a.m. to 6:00 p.m. after training is successfully completed. Work Restrictions: Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees. Essential Functions... Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generate and send out invoices Carry out billing, collection and reporting activities according to specific deadlines Monitor customer account details for non-payments, delayed payments and other irregularities Research and resolve payment discrepancies Generate accounts receivables aging analysis Maintain accounts receivable customer files and records Process credit card payments Investigate and resolve customer inquiries Develop a recovery system and initiate collection efforts Communicate with customers via phone, email or mail Assist with month-end closing Collect data and prepare monthly metrics Other duties as assigned Adherence to all ARL safety standards, policies, procedures and protocols Position Requirements... 2-4 years accounts receivable and general accounting experience Knowledge of office administration and procedures Experience with general bookkeeping procedures Knowledge of general accounting principals Proficient in QuickBooks, Excel, Word and Outlook Attention to detail and accuracy Good verbal and written communication skills Work Environment... This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands... This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.
    $29k-37k yearly est. 21d ago

  • Accounts Receivable

    Pdhgroup

    Collections Specialist Job In Oklahoma City, OK

    Job Details Oklahoma City, OKDescription Accounts Receivable WE ARE PDHGROUP We are a values-driven company that strives to provide the best quality service and products for the construction industry. As a provider and installer of Division 8, Division 10, and Division 28 products, our business is built on honesty, integrity, and the ability to get the job completed on-time and with complete customer satisfaction. Our team brings over 425 years of combined experience and includes some of the most knowledgeable people in the industry. JOB SUMMARY: Under the supervision of AR Manager the Accounts Receivable team member will be accountable for ensuring accuracy and efficiency of cash flow assets within the operations. Prepare and manage all company invoicing. Record and secure revenue by verifying and posting all incoming remittance. Maintain and protect company revenues through the lien process. DUTIES AND ESSENTIAL JOB FUNCTIONS: Set up and maintain all customer accounts. Maintain accurate project accounting records including finalized contracts and change orders. Generate all AIA payment requisitions monthly. Manage all billing forms such as Lien waivers, and stored material documentation for all active projects. Ensure all invoicing deadlines are met. Create and manage all misc. sales invoices. Continuous auditing of projects for billing discrepancies. Provide management team with multiple weekly & monthly reports. Manage AR deposits and collections and maintain accurate, detailed notes. Demonstrates independent thinking, self-motivation, and reinforces a team environment. Other responsibilities as needed. Construction accounting experience preferred. Comsense Enterprise knowledge a plus. Qualifications MINIMUM QUALIFICATIONS: Able to stand and/or sit for extended periods of time. Able to lift up to 50lbs. Able to communicate in a friendly and professional manner to customers and team members. Ability to establish and maintain effective working relationships with Management, co-workers and customers. WHAT WE OFFER At PDHG you are not just an employee; you are an important member of our team. Below are some of the excellent benefits we offer: Competitive Wages Medical, prescription & dental benefits, life insurance 401(k) retirement program Paid time off Paid holidays Interested in PDHG? Learn about our job postings and more: About Us LinkedIn We are an Equal Opportunity Employer and participate in E-Verify.
    $29k-37k yearly est. 28d ago

  • Accounts Receivable Coordinator

    Lindmark Companies

    Collections Specialist Job In Norman, OK

    Full-time Description Supports accounting functions of the organization by handling accounts receivable functions. Essential Job Functions and Tasks- These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department. Performs general accounting duties to include, but not limited to processing payments received; generating reports; making entries in accounting software. Provides customer service both internally and externally. Work on special projects as needed. Performs similar or related duties as required or assigned. Work Environment This work environment is an office-like setting with moderate noise. Physical Demands The physical requirements listed for this job are not exhaustive and additional requirements may be added as needed. Corrective devices may be used to meet physical requirements. Physical Exertion : The incumbent may frequently be required to lift approximately 10 pounds and/or occasionally up to 25 pounds. Vision : The incumbent must possess close, midrange, distance and peripheral vision; as well as the ability to identify colors, judge distances and adjust focus. Speaking/Hearing : The incumbent must be able to give and receive information through speaking and listening. Motor Coordination : The incumbent in this position is frequently required to: use their hands and reach with their hands and arms. The incumbent is periodically required to: sit. The incumbent is occasionally required to: stand, walk, and stoop, kneel, crouch or bend. Requirements Required Education and Experience High school diploma (or equivalent) is required. Accounting degree or 2-5 years of Accounting experience, preferred Required Knowledge, Skills, and Abilities Analytical and problem-solving skills Experience with NetSuite a plus Must be reliable and extremely trustworthy. Must be proficient in Microsoft Office Suite or related programs. Must be able to learn other accounting software systems. Excellent organizational skills and attention to detail. Ability to maintain confidential and meticulous records. Lindmark Companies is an EOE/AA/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity/Title VI/Title VII/ADA/ADEA employer.
    $29k-37k yearly est. 36d ago

  • Pollen Collector II

    Alk-Abello, Inc.

    Collections Specialist Job In Luther, OK

    About ALK ALK is a forward-thinking allergy company with a long tradition for allergy innovation. We are making a bold move into digital to transform the way consumers, patients, and healthcare professionals address allergies. ALK is devoted to improving quality of life for people with allergies by developing pharmaceutical products that target the actual cause of allergy. ALK is the world leader in allergy vaccination (immunotherapy) - a unique treatment that induces a protective immune response which reduces and potentially halts the allergic reaction. Since 1923, we have been working to improve the quality of life for allergy patients by developing products that target the cause of allergy. With over 2,200 employees and subsidiaries, production facilities and distributors worldwide we are in a unique position to further the advancement of allergy treatments. The company is publicly traded on NASDAQ OMX Copenhagen (OMX: ALKB) with global headquarters in Horsholm, Denmark and US Offices in Round Rock, TX, Bedminster, NJ, Port Washington, NY, Post Falls, Idaho, Luther, OK, Oklahoma City, OK and Mississauga, Canada. ALK has an opening for a full-time Farm Collections, located in our Luther , OK facility. Area of Responsibilities The Farm Collections position is responsible for obtaining pollen products from the field while ensuring quality standards and safety goals are met. This position requires strict adherence to Good Manufacturing Practices (cGMPs), established manufacturing practices and procedures, and compliance with quality regulations and guidelines. Work Assignments The following is a list of specific duties, which are considered to be essential functions of this job. This list is not all-inclusive, and the employee who occupies this position is expected to assume any/all duties assigned by management, irrespective of whether such duties are specifically included in this list. Strictly follow Standard Operating Procedures (SOPs) Follow cGMP including proper documentation and labeling of product and work performed Work under the guidance of the Pollen Team Leader Perform cleaning of facility and equipment as directed by the SOPs Understand general safety guidelines as well as those for the use of chainsaws, bucket trucks, climbing equipment, and sharp objects Identify in the field plant products to be collected Rack collected product for drying at the end of each day Monitor and maintain vehicles and equipment used for collecting Educational or Equivalent: High School Diploma or GED preferred Knowledge/Skill: Prior experience with cGMP activities a plus but not required Legible handwriting Basic mathematical skills Detail-oriented Working knowledge of plants is preferred Ability to climb trees is preferred Physical/Mental: Ability to accept and follow direction Continuous standing for 2-3 hour periods for duration of work day Ability to use Personal Protective Equipment as required Tolerant to heat and cold associated with outdoor conditions Lifting up to 50 lbs. frequently pulling, pushing, and bending Travel up to 50% Main Travel February - June ALK is an equal opportunity employer with competitive pay and excellent benefits including medical, dental, vision coverage, life and disability insurance, 401k plan with employer contribution, 12 company paid holidays per year, and up to 2 weeks' paid time off in the first year of employment with the company! Job Type: Full-time Pay: $16/hour Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Tuition reimbursement
    $16 hourly 60d+ ago

  • Collections Specialist

    Robert Half 4.5company rating

    Collections Specialist Job In Oklahoma City, OK

    Description We are offering a short term contract employment opportunity for a Collections Specialist in Oklahoma City, Oklahoma, 73127, United States. In this role, you will be tasked with maintaining and managing customer accounts, handling credit applications, and resolving inquiries. Your deep understanding of Accounting Software Systems, Accurint, ADP - Financial Services, CRM, and other associated skills will be key to your success in this role. Responsibilities: - Efficiently manage collection processes and maintain accurate records - Handle customer inquiries related to their accounts and resolve issues promptly - Process and monitor customer credit applications with high accuracy - Utilize Accounting Software Systems and CRM for managing customer records and transactions - Administer billing functions and claim administration for customer accounts - Manage Accounts Receivable (AR) and ensure all accounts are up-to-date - Answer inbound calls from customers related to their credit accounts and payments. Requirements - Proficiency in Accounting Software Systems - Familiarity with Accurint - Experience with ADP - Financial Services - CRM knowledge and experience - Expertise in Accounts Receivable (AR) - Ability to handle Answering Inbound Calls - Experience with Billing Functions - Background in Claim Administration - Proficient understanding of Collection Processes Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $25k-31k yearly est. 9d ago

  • Collections Specialist

    Frayer Enterprises II

    Collections Specialist Job In Oklahoma City, OK

    The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment. Job Details: Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma Salary Range: $15.00 - $18.00 Level: Entry Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Category: Entry Level Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and monitor delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet Quality and Assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Taking phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago

  • Receivables Account Specialist

    The Hertz Corporation 4.3company rating

    Collections Specialist Job In Oklahoma City, OK

    **A Day in the Life:** The Accounts Receivable Specialist manages all aspects of an assigned portfolio of accounts from time of billing until the receivable is cleared, including obtaining firm payment information while maintaining a strong relationship with the customer. You will work closely with the Hertz Sales team in addressing sensitive issues with the account, such as possible suspension due to non-payment, and follow processes to manage current and delinquent accounts while retaining customer loyalty. This role requires a combination of skills including the ability to discern accounts with cash flow issues in order to minimize revenue exposure and effectively communicating with assigned accounts **.** **What You'll Do:** + Conduct account research and analysis to ensure timely payment resolution. + Develop a systematic approach for account reviews and collection calls. + Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis. + Maintain an accurate aging report. + Identify and execute necessary accounts receivable clearing adjustments. + Interact with both internal and external customers to resolve outstanding issues + Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms. + Maintain accurate and complete documentation of all collection activity. + Provide weekly updates to leaders on past due accounts and aging trends. + Participate and provide feedback in monthly status updates with respective Hertz Sales Representatives on customer payment performance. + Escalate accounts where financial instability is apparent. + Coordinate with other Hertz departments when billing errors are discovered to create solutions to resolve future mistakes. + Investigate and resolve customer inquiries within 24 hours to maintain strong customer service relationships. + Other duties as assigned This position is based in Oklahoma City. The starting rate for this position is $16.83. **What We're Looking For:** + A minimum of 3 Years relevant experience preferred. + High School Diploma or equivalent some college preferred. + Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). + Basic working knowledge of Microsoft Access. + Strong negotiation skills. + Excellent verbal and written communication skills. + Excellent customer service and telephone skills/experience. + Excellent organizational skills and ability to handle multiple tasks. + Must be able to work well with others. + Attention to detail and accuracy. + Must have a strong sense of urgency and be self-motivated for success. + Must be an independent worker and able to perform at a high level with minimal supervision **What You'll Get:** + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $16.8 hourly 17d ago

Learn More About Collections Specialist Jobs

How much does a Collections Specialist earn in Midwest City, OK?

The average collections specialist in Midwest City, OK earns between $22,000 and $37,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average Collections Specialist Salary In Midwest City, OK

$28,000

What are the biggest employers of Collections Specialists in Midwest City, OK?

The biggest employers of Collections Specialists in Midwest City, OK are:
  1. Robert Half
  2. Frayer Enterprise
  3. Frayer Enterprises II
  4. The Dean A. McGee Eye I
  5. United Surgical Partners International
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