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  • Senior Account and Client Specialist

    Ameritas 4.7company rating

    Collections specialist job in Sandy, UT

    Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: * Evaluate existing broker, customer and rep needs and make recommendations. * Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. * Identify and resolve escalated issues and communicate to all stakeholders. * Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. * Communicate with brokers and customers effectively on account information. * Be available to answer telephone calls as needed from brokers and customers. * Research service needs and problems, find innovative solutions, and communicate follow-up. * Interact and encourage members of a team to find a solution to client issues. * Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. * Partner with internal departments to find solutions to difficult case issues. * Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: * Bachelor's Degree or equivalent Business, Communication, or related field experience required. * 2 years of related experience required. * Health insurance license required (or must obtain within 3 months of employment). * Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.
    $62k-79k yearly est. 41d ago
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  • Donor Collection Specialist, Trainee

    Arup Laboratories, Inc. 4.7company rating

    Collections specialist job in Salt Lake City, UT

    Schedule: Variable Schedule (4 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.
    $30k-36k yearly est. 6d ago
  • Portfolio Collections Specialist

    Medallion Bank 3.9company rating

    Collections specialist job in Salt Lake City, UT

    Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance - We don't use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
    $30k-37k yearly est. 60d+ ago
  • Denials Resolution Specialist

    Mountain Land Rehabilitation 3.8company rating

    Collections specialist job in Salt Lake City, UT

    Full-time Description Schedule: Mon - Fri 9am - 5pm Pay Range: $19-$21/hr DOE Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks The Position: We are seeking a detail-oriented Denials Resolution Specialist to support the Revenue Cycle team by identifying, researching, and resolving complex reimbursement issues. This role plays a key part in ensuring revenue accuracy through analytical review, collaboration with internal teams, and communication with external partners. The ideal candidate is organized, proactive, and comfortable working across systems and departments to resolve discrepancies and improve processes. What You'll Do: Research and resolve payment discrepancies, denials, and unresolved accounts Analyze trends to identify root causes impacting reimbursement accuracy Collaborate with internal teams to correct system or workflow issues Communicate with external entities to obtain clarification or resolution Review data and documentation to support accurate financial reporting Assist with special projects and cross-team initiatives as needed Maintain compliance with privacy, security, and regulatory standards What We're Looking For: Experience in revenue cycle operations, billing, or payer-related work Strong analytical and problem-solving skills Ability to manage multiple tasks and prioritize effectively Comfort working with data, systems, and reporting tools Clear and professional verbal and written communication skills Ability to work independently while collaborating with a larger team Why Join Us: This role offers the opportunity to contribute directly to financial accuracy and operational improvement while working in a collaborative, cross-functional environment. You'll be part of a team focused on problem-solving, continuous improvement, and supporting the long-term success of the organization through meaningful and detail-driven work. Requirements High school diploma or equivalent 5+ years of Denials background in the medical field Ability to handle sensitive information with discretion and accuracy Strong attention to detail and follow-through Reliable, adaptable, and solution-oriented Salary Description $19-$21/hr
    $19-21 hourly 14d ago
  • Collections Specialist

    Teksystems 4.4company rating

    Collections specialist job in Salt Lake City, UT

    Join the team as a Collections Specialist! In this role you'll be working for a Financial Services company, you'll work directly with customers to resolve delinquent accounts, negotiate payment arrangements, and ensure compliance with federal regulations. Ideal candidates have strong communication skills, experience in collections or customer service, and the ability to work independently. Description We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have the experience and abilities necessary to perform the following responsibilities - Responsibilities: + Contact customers via telephone regarding delinquent accounts, determine reasons for delinquency, and obtain commitment to pay. Negotiate payment in full or establish payment arrangements. + Update customer accounts in the computer system. + Follow established guidelines when determining appropriate collection remedies. + Develop and manage repayment schedules with various alternatives, explaining consequences of delinquency to customers to secure payment. + Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations. + Adhere to the Fair Debt Collection Practices Act and all applicable state and federal bankruptcy laws. + May involve field collection work. + Perform other duties as assigned. Schedule: + Monday to Friday or Tuesday to Saturday + 9:30 AM - 6:00 PM Job Type & Location This is a Contract position based out of Salt Lake City, UT. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Salt Lake City,UT. Application Deadline This position is anticipated to close on Feb 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-21 hourly 7d ago
  • Collections Representative (UT)

    Revcycle Careers

    Collections specialist job in Salt Lake City, UT

    Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
    $17-20 hourly 27d ago
  • Billing Coordinator

    Salt Lake Dental 3.5company rating

    Collections specialist job in North Salt Lake, UT

    Salt Lake Dental is excited to announce a new opportunity within our dynamic team. We are currently seeking a skilled and dedicated Billing Coordinator to join our office. This full-time position is integral to the smooth financial operations of our practice, ensuring accurate and efficient management of our billing systems. As a pivotal role in our financial team, the Billing Coordinator is responsible for the effective handling of all dental billing and accounts receivable operations. Please note, this position is based in our local office and is not eligible for remote work. Duties and Responsibilities Compile and submit insurance claims for dental procedures ensuring timely submission and payment. Monitor and manage accounts receivable to maintain healthy cash flow and avoid significant aged receivables. Process payments from both insurance companies and patients accurately and timely. Follow up on unpaid claims within standard billing cycle timeframe to maximize reimbursement. Address and resolve any discrepancies in billing, collaborating with insurance companies and patients to clarify any necessary information. Prepare and send out accurate patient statements. Ensure compliance with all relevant regulations regarding dental billing procedures. Manage patient inquiries regarding their accounts and resolve issues promptly. Maintain up-to-date knowledge of insurance provider changes, billing guidelines, and coding updates. Encourage and maintain a relationship of trust and respect with patients and staff members. Utilize dental office software to manage patient accounts and track billing processes. Generate financial reports for the dental office manager and dentist to review. Requirements Proven experience as a Billing Coordinator in a dental setting. Strong understanding of dental billing procedures and insurance claim processes including knowledge of Current Dental Terminology (CDT) codes. Familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental. Excellent numerical skills with attention to detail and a high level of accuracy. Exceptional communication and interpersonal skills to handle sensitive financial information. Ability to multi-task and prioritize work effectively with minimal oversight. Demonstrated ability to follow through and resolve outstanding billing issues. Knowledge of handling Explanation of Benefits (EOBs) from various insurers. A commitment to upholding the highest standards of confidentiality and professionalism. Strong problem-solving skills to identify errors in billing and find appropriate solutions. Education: Minimum of a High School Diploma or equivalent; further certification in Medical Billing or Accounting will be considered an asset.
    $34k-39k yearly est. 6d ago
  • Collections Analyst Draper, UT

    Esrhealthcare

    Collections specialist job in Draper, UT

    Collections Analyst, Collection, eCommerce, Payments, Financial Service Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Only local candidates can apply for this role. Job Description: As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets. Wed love to chat if you have: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry Has proven ability to learn, adapt and train new processes and procedures Logical and rational thinker with demonstrated data analysis and investigative skills Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously Nice Have's: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management is a plus. Hiring Manager Notes: In office Mon/Tues/Thurs. Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020) Starts off as 5-month assignment has the potential to extend (based on business need and performance) Interviews will be via Zoom. MUST HAVE: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry. Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.
    $31k-48k yearly est. 60d+ ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Salt Lake City, UT

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 60d+ ago
  • Accounts Receivable/Collections Specialist

    Arbitersports 4.1company rating

    Collections specialist job in Sandy, UT

    The primary role of the Accounts Receivable/Collections Specialist is to support the Accounts Receivable Supervisor and Controller in carrying out the responsibilities of the Accounts Receivable Department. The Accounts Receivable/Collections Specialist is responsible for performing daily and weekly tasks that must be completed in a timely manner. They maintain financial reports and records and perform general bookkeeping and billing activities related to accounts receivable. Essential Job Functions: Contact customers with aging accounts receivable Create and submit invoices to customers Track and manage Accounts Receivable Assist with monitoring, collecting, and resolving accounts receivable aging items Research and report on any customer discrepancies Assist in the continual improvement of processes related to position Backup accounting clerk as needed Perform other duties as assigned Requirements Attention to detail Knowledge of GAAP accounting principles Mathematical aptitude Deadline-oriented Ability to multi-task and work independently Proficient with accounting software, customer relationship management systems (CRM), invoice management software, MS Office suite (strong knowledge of Excel), and other applications. Excellent communication skills and interpersonal skills with a customer focus (internal and external customers) Strong conflict management resolution skills. High degree of integrity, honesty, and securing confidential information. Adaptable to change in work environment. Associates or higher degree desired This is a full-time hourly position with a work schedule of 8:00-4:30pm Monday - Friday. We are also looking for someone that resides 30 minutes or less from the Sandy, Utah Arbiter office. Salary Description $20 to $22 an hour
    $20-22 hourly 12d ago
  • Accounts Receivable Specialist

    CP Build Enterprises

    Collections specialist job in Cottonwood Heights, UT

    Accounts Receivable Specialist CP Build was founded in 1980 and is a privately held and fast-growing interior finishes contractor. We are a group of highly talented, tight-knit construction professionals mixed with strategic and passionate individuals focused on executing projects and supplying the best-curated products from around the world. We are growing and looking for a talented and motivated individual to join our team. CP Build is looking for an AR Specialist to join the team. Based in Salt Lake City and reporting to the Controller, you will be responsible for assignments and work that will directly impact the project outcome and sales growth of the organization. The ideal candidate should be comfortable in a high-growth, hard-working environment and will roll up their sleeves to do whatever is necessary to push the company forward while contributing to the strategic direction of the organization. You should have experience balancing the need for process with promoting autonomy and excessive communication. We offer competitive compensation, a comprehensive benefits package, as well as a great place to work. We're an experienced team that enjoys working collaboratively and welcomes the knowledge, experience, and contribution you bring. The mission of the Accounts Receivable Specialist is to proactively pursue monies owed to the company while maintaining or improving the customer relationship. You will be successful in this role if you are someone who: Proficient in the Microsoft suite of programs (i.e. Excel, Outlook, etc.) Highly organized and detail-oriented At least 2 years of accounting experience, preferably in collections and billing Prior experience with Job Cost Accounting is preferred, but not required Responsibilities will include: Manage and complete all waiver requests Issue bills and prepare reports for weekly AR meetings Contact customers with past-due billings to bring accounts to resolution Required Attributes: Ability to work in the office Monday-Friday 8:00 am - 5:00 pm Previous experience in a role requiring strong communication skills An organized and detail-oriented individual who ensures all work is completed in a timely and professional manner Ability to pass drug and background screening
    $31k-40k yearly est. 4d ago
  • Accounts Receivable Specialist

    Red Cat Holdings 4.4company rating

    Collections specialist job in Salt Lake City, UT

    Red Cat Holdings is looking to fill an immediate position for a full-time AR Specialist. Red Cat Holdings is a leading innovator in drone technology, specializing in mission-ready solutions for defense, public safety, and commercial applications. We develop high-performance UAS with advanced hardware, software, and AI-driven capabilities to support critical operations. We are a rapidly growing public company experiencing exponential growth and transformation. Our team is driven, collaborative, and committed to building strong processes that scale with the business. We're looking for ambitious and adaptable professionals who thrive in fast-paced, evolving environments and want to make an immediate impact. The Accounts Receivable (AR) Specialist will play a key role in supporting the order-to-cash (O2C) cycle by ensuring timely and accurate invoicing, payment application, and reconciliations. This is a hands-on, detail-oriented role that will work closely with the Accounting, Sales, and Operations teams to ensure that customer billings and receipts are processed accurately and efficiently. The ideal candidate is proactive, organized, and eager to learn in a fast-moving environment. This role will be based out of Teal Drones, a wholly owned subsidiary of Red Cat, facility in Salt Lake City, UT and will report to the Accounting Manager. Essential Duties and Responsibilities Prepare and issue accurate and timely customer invoices in accordance with purchase orders, contracts, and company policies. Process and apply customer payments in the ERP system (SAP), ensuring proper account and invoice matching. Perform account reconciliations and investigate discrepancies related to customer balances or cash receipts. Assist in maintaining accurate AR aging schedules and related reports. Partner with internal teams (Accounting, Sales, Operations) to resolve billing or payment issues. Support month-end and quarter-end close activities, including preparation of AR-related journal entries and schedules. Assist with documentation and support for internal and external audits. Contribute to process improvement initiatives to increase efficiency and accuracy within the AR function. Required Qualifications Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred. 1 year of relevant accounting or AR experience; public company or high-growth company experience preferred. Strong attention to detail and organizational skills. Ability to work effectively in a fast-paced, changing environment. Basic understanding of accounting principles and the order-to-cash process. Proficient in Microsoft Excel; experience with ERP (SAP) systems preferred. Strong communication skills and a collaborative mindset. Physical Requirements and Working Conditions Must be able to walk, stand, and navigate large indoor and outdoor facilities for extended periods of time. Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a regular basis. Use of personal protective equipment (PPE) may be required in designated areas or when performing specific tasks, in accordance with safety protocols and company policy. May be required to climb ladders, stoop, kneel, or crouch during inspections, maintenance walk-throughs, or emergency response situations. Regular exposure to facility operations including noise, dust, temperature fluctuations, and industrial equipment. Occasional off-hours or weekend work required for emergency facility responses or projects as needed Requires frequent use of a computer and other standard office equipment for documentation, communication, and coordination tasks. Background Check This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law. EEO and ITAR/EAR Work Authorization Disclosure Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization. E-Verify The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules. Compensation: Salary plus generous annual equity package and potential bonuses
    $31k-39k yearly est. 17d ago
  • Accounts Receivable Specialist

    Trove Brands 3.4company rating

    Collections specialist job in Lehi, UT

    Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style. A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day. Job Description Every role at Trove Brands is critical to our successful functioning as a Team. Your specific responsibilities as a part of our team will include: Process and apply daily cash receipts and all incoming funds. Post eCommerce transactions and prepare daily credit card reconciliations. Reconcile overpayments, credits, and returns. Communicate with past due customers to resolve outstanding balances. Serve as the point person for customer and internal cross-functional inquiries and requests around billing and collection issues. Help to ensure timely collections across all accounts by collaborating with accounting staff assigned to customer collections. Assist with month-end close including balance sheet reconciliations and variance analysis. Assist the accounting department in any additional tasks and assignments as needed. Qualifications We seek employees who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience: 2-4 years' experience in AR and Collections, specifically. Intermediate knowledge of Excel (including use of formulas/functions (VLOOKUP, IF, etc.), pivot tables, power query, and ability to sort and analyze data sets to identify errors). Microsoft Dynamics GP, Acumatica and SQL knowledge, preferred. Confident working with internal and external customers. Working knowledge of GAAP. Ecommerce accounting experience, a plus. EDI experience and/or billing and collections experience with big box stores (Amazon, Walmart, Costco, etc.), a plus. Additional Information Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here. Among the many benefits our team members enjoy are: Comprehensive medical, dental, and vision care 401k package with employer matching Paid Time Off Maternity/Paternity leave Full indoor basketball/volleyball court Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.) Yoga studio Meditation/Nap room And much more! Trove Brands is an equal opportunity employer. Phone calls regarding this position are not accepted.
    $30k-36k yearly est. 60d+ ago
  • AR Staff Accountant | Where Detail Meets Impact

    Revel Media Group 4.3company rating

    Collections specialist job in Kaysville, UT

    Why Revel? At Revel Media Group, we're redefining how businesses connect, captivate, and communicate through the power of digital signage. Every message matters, and every display, design, and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do, and our innovative approach ensures that businesses can reach their audiences in ways that are engaging, dynamic, and memorable. Who We Are Revel is a team built on creativity, collaboration, integrity, and impact. We are thinkers and doers who bring intention, curiosity, and bold ideas to every project. Our culture celebrates innovation, embraces challenges, and values every voice, because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision, leading with intention, creating environments where every message inspires action and every interaction drives connection. Your Path to Success At Revel, success is multi-dimensional: personal, professional, and financial. We empower you to take ownership of your growth. With clear career paths, leadership development, and personalized growth plans, we ensure that your goals are visible, actionable, and supported every step of the way. At Revel, your impact is visible, your growth is your investment, and your success aligns with our shared mission and vision. Together, we create a workplace where intention meets action, innovation drives results, and every individual has the opportunity to thrive. At the heart of Revel Media Group lies our driving force, encapsulated in the powerful word ACTION. This isn't just a concept, it's the essence of who we are and how we operate! At Revel Media Group, you'll join a team that's shaping customer experiences while building meaningful careers where passion, purpose, and principles guide every step of your growth. The Accounts Receivable Staff Accountant plays a key role in supporting the financial integrity and operational efficiency of Revel. As part of the Finance Department, this position is responsible for ensuring accurate and timely accounts receivable processing, compliance with regulatory requirements, and maintenance of reliable financial records. The role contributes directly to clear financial reporting and informed decision-making by organizing and managing financial data related to revenue, customer billing, and compliance. Working within the internal accounting team, the Accounts Receivable Staff Accountant follows established company procedures while proactively identifying opportunities to improve accuracy, efficiency, and processes across financial operations. This role partners closely with internal stakeholders-including project managers-and external partners to support billing, collections, and compliance activities. In addition to core accounts receivable and compliance responsibilities, the position supports month-end close activities and performs additional accounting, reporting, and administrative tasks as needed to meet the evolving needs of the Finance Department and the organization. Revel Media Group is a tobacco-free employer, and all new hires must submit to a drug and background check.
    $31k-38k yearly est. 4d ago
  • Collection Agent

    Mandarich Law Group

    Collections specialist job in Woodland Hills, UT

    Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Woodland Hills, CA office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: * Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. * Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. * Effectively manage an open queue of accounts to consistently hit your monthly collection goal.
    $20k-31k yearly est. 13d ago
  • Donor Collection Specialist, Trainee

    Arup Laboratories, Inc. 4.7company rating

    Collections specialist job in Salt Lake City, UT

    Schedule: Variable Schedule (5 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.
    $30k-36k yearly est. 54d ago
  • Portfolio Collections Specialist

    Medallion Bank 3.9company rating

    Collections specialist job in Salt Lake City, UT

    Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
    $30k-37k yearly est. 8d ago
  • Collections Specialist - In Office

    Teksystems 4.4company rating

    Collections specialist job in Midvale, UT

    Collections Specialist Pay: $18-$21/hr Schedule: Mon-Fri or Tue-Sat, 9:30 AM-6:00 PM Contract Length: 12 months (with potential extension) About the Company Our client is a well‑established financial institution known for innovation, customer service, and strong community presence. This team operates out of a modern, energy‑efficient facility designed to support productivity, collaboration, and employee wellness, including on‑site amenities, natural lighting, and convenient transit access. What We're Looking For We're seeking motivated candidates with strong customer service backgrounds who are confident on the phone, comfortable handling sensitive financial conversations, and capable of staying professional, clear, and firm when guiding customers through repayment solutions. Experience in collections, call centers, or banking is a strong plus. Position Overview In this role, you will contact customers regarding delinquent accounts, help resolve past‑due balances, and ensure all interactions follow regulatory and compliance standards. This position is ideal for someone who enjoys problem‑solving, negotiating, and supporting customers through financial challenges. Key Responsibilities + Contact customers by phone regarding delinquent accounts and obtain commitment for payment or payment arrangements. + Update and document account information accurately in internal systems. + Follow established guidelines to determine appropriate collection remedies. + Develop and negotiate repayment schedules while explaining consequences of continued delinquency. + Perform skip tracing and due diligence to ensure compliance with federal regulations. + Adhere to the Fair Debt Collection Practices Act and state/federal bankruptcy laws. + Assist with additional assigned tasks as needed. Qualifications + High school diploma or GED required. + Experience in collections, customer service, banking, or finance preferred. + Strong verbal communication skills and ability to be direct, clear, and professional. + Ability to handle challenging conversations with borrowers, attorneys, and third parties. + Solid negotiation, follow‑up, and time‑management skills. + Basic understanding of loans, credit cards, overdrafts, and general collection processes. + Proficiency with PC applications such as Excel and Word. + Knowledge of regulatory compliance is a plus. Why You'll Love This Role + Work in a modern, sustainable on‑site facility with amenities designed for comfort and productivity. + Join a team environment with opportunities to strengthen negotiation and financial operations skills. + Competitive pay and eligibility for a comprehensive benefits package (medical, dental, vision, 401(k), and more-eligibility requirements apply). Job Type & Location This is a Contract position based out of Midvale, UT. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Midvale,UT. Application Deadline This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-21 hourly 10d ago
  • Collections Representative (UT)

    Revcycle Careers

    Collections specialist job in Salt Lake City, UT

    Job DescriptionDescription: Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements: Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
    $17-20 hourly 29d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Salt Lake City, UT

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 13d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Millcreek, UT?

The average collections specialist in Millcreek, UT earns between $25,000 and $41,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Millcreek, UT

$32,000

What are the biggest employers of Collections Specialists in Millcreek, UT?

The biggest employers of Collections Specialists in Millcreek, UT are:
  1. TEKsystems
  2. ARUP Laboratories
  3. Medallion Bank
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