Collections specialist jobs in Oregon - 126 jobs

The Marion County Assessor's Office is seeking a qualified, dedicated individual to serve as Data Collector. The Assessor's Office is responsible for assisting customers with their property taxes and exemptions, setting and defending property valuations. The Data Collector is an integral part of the valuation process, gathering permit data from county and city planning offices, analyzing blueprints, and using software programs to sketch the building diagrams and create data points for use in the field. The right person for this job has the utmost commitment to customer service, and possesses excellent interpersonal, technology, oral and written communication, and organizational skills. GENERAL STATEMENT OF DUTIES Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion. SUPERVISION RECEIVED Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals. SUPERVISION EXERCISED Supervision of other employees is not a responsibility of positions in this classification. * Maintains responsibility for independently obtaining plans associated with building permits from local building departments and associating these with the correct Assessor accounts for accurate and efficient use by the appraisers and others. * Inputs data regarding building permits and construction characteristics in the CAMA system and various other programs. * Draws building diagrams by computer program. Uses basic math, algebra and geometry to calculate areas of properties. Follows strict standards to insure uniformity of the drawings. * Collects information on real and personal property in the field and on the internet for use by appraisers in the valuation process. Converts and files the information based on strict guidelines to insure easy retrieval. * Locates properties in a variety of specific geographic locations. Performs inspections on various types of terrain and in all weather conditions. Records characteristics including size, shape, topography, etc. * Photographs properties; downloads the digital images into the computer; and attaches photos to appropriate assessment records. Edits photographs to comply with confidentiality requirements. * Scans documents and attaches them to applicable assessment records. * Verifies sales information and collects income and expense data in person, in the field, by letter, or by telephone. * Prepares maps, appraisal cards, building permits, and tagged accounts for field assignments. * Learns type and quality of construction; detects structural and other faults; writes legibly; writes routine and concise reports and correspondence; calculates figures, percentages, area, and circumference; applies concepts of basic algebra and geometry; applies common sense in carrying out instructions furnished in written, oral, and diagram form. * Maintains knowledge of: modern office practices, procedures, and techniques; English composition, spelling and grammar; general record keeping practices; modern office equipment; word processing skills with accuracy at an acceptable rate of speed; computer skills. * Operates a calculator/10-key adding machine and makes mathematical calculations of a basic nature; establishes and maintains effective working relationships with other staff and the public with emphasis on being a team player and providing excellent customer service; utilizes all resources to gain knowledge and provide accurate information to the public; works at a computer terminal for extended periods of time. * Enters miscellaneous data into the computer as needed. * Provides backup customer service or clerical support in all sections of the office, as required. * Attends meetings & various training modules, as required. * This position works in the office and at various locations throughout Marion County, so driving is required. * Performs other duties as assigned by the supervisor. EXPERIENCE AND TRAINING * High school diploma or equivalent; AND * Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR * Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County. SPECIAL REQUIREMENTS * Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: ********************************** * Final candidate must provide own transportation and must provide and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806). Work-related mileage will be reimbursed at the current Marion County rate, upon approval by the supervisor. * The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position. * This position is represented by a union. * This is a full-time position, which is eligible for overtime. * Typical Work Schedule: Monday-Friday 8:00 a.m. - 5:00 p.m. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; some knowledge of techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments. PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; stoops; climbs 1 floor of stairs; crawls; turns neck and twists body 180 degrees; walks; reaches overhead; lifts, pushes, and pulls up to 35 lbs.; carries up to 20 lbs.; operates a keyboard; speaks clearly and audibly; reads an 8 pt. font; distinguishes colors and shades; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, smoke, vibration, noise, chemicals, and blood/body fluids; works in areas that may be wet or uneven; uses ladders and scaffolding.