Collections Specialist
Collections specialist job in Pittsburgh, PA
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Job Description
Job Title: Collections Specialist/ Collections Analyst
Duration: 6 Months
Work Location : Pittsburgh, PA
Description:
Assists in the collections of the client's Supplier Membership Program to drive the collection of outstanding AR.
Direct interaction with customers and effective problem solving.
Contact Details:
Name: Arshdeep Kaur
Phone: ************
Additional Information
To apply for this position, or to learn more about the role, please contact:
Arshdeep Kaur
************
Collections Specialist
Collections specialist job in Pennsylvania
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
The Collections Specialist is responsible for managing credit balance collections, ensuring claims are properly paid by insurances based on payer guidelines, contracts and/or single case agreements. The candidate will demonstrate strong analytical skills, problem solving skills and the ability to think outside the box. The ideal candidate will have knowledge of home infusion, medical billing practices, and payer reimbursement guidelines, as well as the ability to accurately identify over and under payments.
The position requires attention to detail, the ability to work independently, and proficiency with Microsoft 365. Experience with ICD-10, CPT-4, HCPCS, and Medicare billing is preferred.
Responsibilities
Understand Third Party Billing and Collection Guidelines.
Identify root cause of issues and demonstrate recommendations for corrective action steps to eliminate future occurrences of denials.
Meet quality assurance, benchmark standards, and maintain productivity levels as defined by management.
Contact payer, or patient as appropriate.
Documents all collections activity in patient collections notes.
Documents work performed/action taken on AR Reports.
Process all Payer appeal requests within the time frame required by the Payer.
Reviews claim processing to determine proper payment has been issued.
Request and process all approved adjustments.
Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer.
Reviews patient information in appropriate system to determine why the claim is unpaid, if an adjustment is valid, and whether additional approval is required.
Ability to identify errors, correct claims and reprocess for reimbursement.
Ability to read and interpret an EOB for accurate understanding of claim processing.
Knowledge of claims investigation and reviewing payer contracts for reimbursement.
Performs other duties as assigned.
Skills & Abilities
Ability to communicate with patients, payors, outside agencies, and public through telephone, electronic and written correspondence.
Helpful, knowledgeable, and polite while maintaining a positive attitude.
Interpret a variety of instructions in a variety of communication mediums.
Knowledge of Home Infusion.
Knowledge of insurance policies, reimbursement practices, as well as claim processing requirements.
Knowledge of medical billing practices and of medical billing reimbursement.
Maintain confidentiality and practice discretion and caution when handling sensitive information.
Multi-task along with attention to detail.
Ability to accurately perform simple mathematical calculations using addition, subtraction, multiplication, and division.
Self-motivation, organized, time-management and deductive problem-solving skills.
Work independently and as part of a team.
Collections or medical billing experience with basic understanding of ICD10, CPT4, HCPCS, and medical terminology is preferred.
Familiarity with third party payor guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.
Medicare knowledge of billing requirements specific to DMEMAC.
HCN360 and CPR+ knowledge preferred.
Knowledge of Microsoft 365 products, including but not limited to Outlook, Teams and Excel.
Strong customer service skills.
Qualifications
High school graduate or equivalent.
Excellent interpersonal, organizational, communication and effective problem-solving skills are necessary.
CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire
.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
Auto-ApplyCollections Specialist
Collections specialist job in King of Prussia, PA
Job DescriptionDo you thrive in a fast paced environment? Do you have previous collections experience? If so, this is the position for you! Our client in the King of Prussia area is looking for an experienced B2B Collections Specialist to join their team. This position offers hybrid options, excellent training and a competitive pay rate!Job Details for the B2B Collections Specialist:
Pay Rate: $23-26/hour (pay rate based on experience)
Hours: Monday-Friday 8AM-5PM
Full-Time: Temp to Perm
Job Responsibilities for the B2B Collections Specialist:
Collecting on all past due balances for B2B accounts
Prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad debt designation
Expert analysis of accounts receivable, to proactively identify issues and appropriate actions to resolve or escalate to leadership
Working cross functionally with cash applications team, billing team, account managers, and order processing team to resolve customer issues
Using conflict resolution skills to diffuse difficult situations in a calm and professional manner
Job Requirements for the B2B Collections Specialist:
2-5 years of B2B collections experience required
Excellent customer service skills with the ability to negotiate and handle difficult customer situations
Result oriented mind set
Self-starter who understands the big picture and can thrive in a fact paced, constantly changing environment
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, B2B Collections Specialist, data entry, customer service, B2B collections specialist, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, program manager, account manager, client account representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND1
Billing Coordinator
Collections specialist job in Philadelphia, PA
Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations.
• Ability to handle a fluctuating workload based on current demand as assigned
• Proficient at prioritizing requests to meet deadlines
• Must be proficient in MS Word and MS Excel
• Legal Billing and Aderant Expert experience preferred
• Bill Blast experience a plus
• Widespread knowledge of the distinct types of legal billing a plus
• Strong oral and written communication skills and accuracy required
• Demonstrated ability to work independently
• Must be proactive, work well under pressure, and excel in a fast-paced environment
• Must be self-motivated, detail-oriented, highly organized, and reliable
• Have the ability to multi-task and work well in a team environment
• Professional and courteous communication with clients, attorneys, paralegals, and staff required
• High School diploma (or G.E.D.) required, bachelor's degree is preferred
• Law firm experience preferred but not required
• Generate and distribute pre-bills as requested
• Process Subrogation cost and on demand invoices
• Process cost adjustments and occasional time and narrative edits
• Redact back up when required
• Process final invoices
• Review various websites for matter setups and budgeting information
• Submit invoices for various websites using Bill Blast
• Email invoices using Bill Blast
• Ensure successful transmission of E-Bills and follow up when necessary
• Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles
• Daily matter and bill group maintenance, performed in Aderant Expert
• Please note that this job description is not exhaustive and additional duties may be assigned as needed
Auto-ApplyCollection Specialist
Collections specialist job in Exton, PA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Job description:
M-F 8:30am -5:00pm
Business Casual dress code
This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely
open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely
resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Key Attributes of this role:
•Capable of working independently and applying analytical skills in the collection processes
•Experience in handling high volume account portfolios and balancing multiple priorities
•Ability to work in culturally diverse teams
•Customer focused with excellent interpersonal and communication skills
Education:
Undergraduate degree in Finance /Accounting preferred
Qualifications
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Education:
Undergraduate degree in Finance /Accounting preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Coordinator
Collections specialist job in Philadelphia, PA
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred).
Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
****************************
Collections Specialist
Collections specialist job in Camp Hill, PA
Job Description
CHANGE DEPARTMENT TO USE
Do you have excellent collections & customer service skills? Are you detailed oriented with strong follow through? Do you enjoy working in a collaborative work environment? If yes, consider City Wide!
City Wide Facility Solutions - Central Pennsylvaniais seeking a Collections Specialist to join our team!
We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. This role is responsible for managing accounts receivable, ensuring timely payment of outstanding balances, and delivering a positive customer experience throughout the collections process. The ideal candidate combines persistence with professionalism and excels at follow-up to resolve issues quickly and accurately.
Why City Wide?
City Wide Facility Solutions is a leader in the building maintenance industry, with over 100 locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment.
Are you ready to join?
Requirements
Key Responsibilities
Proactively contact clients via phone, email, and written communication to resolve past-due accounts and secure payment.
Maintain consistent and professional follow-up with customers to ensure timely resolution of outstanding balances.
Provide excellent customer service while discussing payment options, negotiating arrangements, and addressing account inquiries.
Document account activity, communications, and payment commitments accurately in company systems.
Partner with accounting, sales, and customer service teams to resolve disputes or billing discrepancies.
Monitor aging reports and escalate high-risk accounts as needed.
Adhere to company policies, compliance requirements, and applicable regulations
What is required...
2+ years of collections, accounts receivable, or customer service experience preferred.
Strong communication, negotiation, and active listening skills.
Demonstrated ability to follow up consistently and manage multiple accounts simultaneously.
Customer-first mindset with the ability to maintain professionalism in difficult conversations.
Proficiency in Microsoft Office Suite and familiarity with accounting or CRM software.
High attention to detail, organization, and problem-solving ability.
Benefits
City Wide Facility Solutions offers competitive compensation and benefits, commensurate with experience.
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at ******************
City Wide is an Equal Opportunity Employer.
Collection Specialist
Collections specialist job in Gap, PA
Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider. AS A COLLECTION SPECIALIST, you'll be responsible for monitoring and collecting payment on overdue account balances after insurances as well as balances uninsured patients. You'll respond promptly for estates on deceased patients by woring in conjunction with estate executors and/or attorneys. You'll work closely with financial counselors with patients applying for medicaid and/or financial assistance. You will also monitor and maintain daily work queues at acceptable levels, balance the cash drawer daily, and complete other miscellaneous account support duties when necessary.
Other information:
QUALIFICATIONS:
* High school diploma or equivalent GED required, some college level courese in business and/or fiance is preferred.
* 1+ years collections experience, preferably in healthcare or financial setting.
* Strong attention to detail with excellent written and verbal communication skills, proficient computer skills, proficient in typing and 10-key pad, microsoft word excel preferred.
* Well versed in collection rules and regulations and account receivable knowledge relative to third party payers preferred.
* Ability to work independently and maintain accuracy.
* Experience with Cerner and/or G.E. Centricity systems preferred
* Experience with the Medicaid promise sytem and Navinet system preferred.
WHAT WE OFFER:
* Competitive Compensation
* Shift Differentials
* Tuition Reimbursement
* Professional Development
* Supportive and Experienced Peers
BENEFITS:
* Medical, Dental, and Vision offered after completion of introductory period
* Paid Time Off
* 403(b) retirement plan with company match
* Company Paid Short & Long Term disability coverage
* Company Paid and Voluntary Life Insurance
* Flex Spending Account
* Employee Assistance Program (EAP)
* Health & Wellness Programs
Auto-ApplyPrivate Collections Specialist
Collections specialist job in Pittsburgh, PA
General Purpose The primary purpose of your job position is to maintain administrative activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by your supervisor, to assure that proper administrative procedures are maintained at all times.
Essential Duties
• Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures.
• Maintain minutes of meetings. File as necessary.
• Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community
• Supports the Administrator, DON & Business Office Manager in administration tasks.
• Performs clerical, accounting functions such as cash receipts and ancillary data.
• May assist with HR and payroll duties.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.
• Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
• Assist in administrative studies and projects as assigned or that may become necessary.
• Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work-related injuries and illnesses.
• Ensure that an adequate supply of office supplies and equipment are on hand to meet the day-to-day operational needs of the facility.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Supervisory Requirements
This position has no supervisor responsibilities
Qualification
Education and/or Experience
Must possess, as a minimum, a high school diploma or GED. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10-key calculator. Must have knowledge of office machines and equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.
Additional Information
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
: Collections Specialist/Accounts Receivable
Collections specialist job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Collections Specialist/Accounts Receivable
Location: Philadelphia PA
Duration: 12 months
Key Accountabilities/Responsibilities:
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Collections EXP require
Additional Information
Thanks
Shubham
If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
Quality Control Title Collector
Collections specialist job in Philadelphia, PA
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS/DUTIES:
Must meet the following standards of service as evaluated by our internal and external members.
I will provide accurate information.
I will respond and follow through with all requests in the agreed upon time frame.
I will conduct myself in a friendly and professional manner.
I will listen effectively and offer solutions appropriate to you individual needs.
I will project a whatever it takes attitude.
I will address you by name and thank you for your business.
Follow up on accounts that are in default due to missing encumbered title.
Process documentation for lien encumbrances in accordance with various state requirements.
Maintain and update all electronic title reports via VINtek and Dealer Track.
Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
Research, analyze, and prepare documents pertaining to lease buyout vehicles and update/communicate with members throughout the process.
Perform all clerical tasks related to each member account and file hard copies of titles.
Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
Release all paid-in-full auto loans and send to the proper owner.
Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
Verify and make corrections to VIN errors when necessary.
Verify all auto loans for lien releasing that are paid in full.
Perform tracking of all electronic titles.
File and track all paper titles.
Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
One year to three years of similar or related experience.
Experience in Microsoft Word and Excel.
Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
Requires education equivalent to a four-year high school diploma
WORK HOURS
Full time position, occasional overtime and alternating Saturday hours may be required
Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Branch Collection Specialist
Collections specialist job in East Stroudsburg, PA
Branch Collections Specialist At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
* Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
* Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
* Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
* Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
* HS Diploma/GED
Preferred:
* Collections or Customer Service experience
* Bilingual
Location: On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Asset Recovery Specialist - Harrisburg, PA
Collections specialist job in Harrisburg, PA
A great banking experience starts with a great team! To support our continued growth, Mid Penn Bank is actively seeking an Asset Recovery Specialist to join our team! We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.
Position Overview
The Asset Recovery Specialist is responsible for performing collection and administrative duties that impact the asset recovery function. This individual will be responsible for achieving goals as established in the Asset Recovery Department's annual operating plan.
Essential Duties & Responsibilities
* Communicates with delinquent borrowers in attempting to obtain late payment, using various means of contact such as telephone, letters, emails, personal face to face meetings; utilizes effective human relations skills and various forms of persuasion to present a positive company image in a typically adverse situation.
* Contributes to the soundness of the installment loan portfolio through prompt collection of delinquent accounts.
* Utilizes methods of asset recovery under terms of the loan contract, depending on the feasibility and applicability of each case if initial recovery attempts do not secure required payment; extends due dates or refers customers to proper lending personnel for refinancing of delinquent loans; repossesses collateral on secured items if the delinquent situation requires such action.
* Reviews company records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited; evaluates payments (scheduled and unscheduled) being made on delinquent accounts and determines how the payment will be applied, i.e., principal, interest, escrow, and late charges, or if the payment is unacceptable.
* Locates customers with whom the company has lost contact; tactfully, resourcefully, and within the Fair Debt Collection Guidelines, tries to probe for information leading to the location of the delinquent customer. Uses company provided data research services to locate customers.
* Responds to inquiries relating to his/her particular area, or to requests from other company personnel, customers, etc., within given time frames and within established policy.
* Actively seeks and engages in learning and development opportunities to ensure peak performance by completing and/or demonstrating the following:
* Partners with manager to complete a written Individualized Development Plan that aligns with achieving current performance expectations and supporting potential career goals.
* Applies newly learned knowledge and skills on the job.
* Shares information with others that may benefit from his/her expertise.
* Seeks coaching and feedback to ensure high performance.
* Maintains control over delinquencies with respect to a satisfactory percentage of past-due accounts as defined in the department's plan.
* Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities.
* Notifies customer of his/her rights and amount due or any further obligations, if applicable.
* Contributes to the company's growth and customer satisfaction by helping customers to resolve problems with their consumer loans.
* Analyzes the borrower's financial situation and advises the borrower concerning possible options; recommends adjustment procedures to be followed or appropriate action to be taken.
* Receives and reviews daily a computerized listing of all assigned delinquent loans or works daily from an assigned queue in designated software.
* Coordinates the collections of past due accounts with Financial Center Managers, Loan Officers and Portfolio Managers.
* Achieves goals assigned to the Asset Recovery Officer as part of the assigned department's annual operating plan.
* Documents all collection actions taken, such as telephone conversations, alternative financial arrangements made, letters mailed, and so forth, within designated software platform.
* Establishes and maintains records relating to delinquent loan accounts; updates delinquent account files with relevant documents supporting various legal and collection methods such as a foreclosure.
* Proficient using Microsoft office products such as Microsoft Word and Microsoft Excel to create and maintain documentation, memos, and reports for use by management.
* Maintains appropriate records and provides assigned reports.
Education & Qualifications
* A high school diploma or equivalent; specialized resource recovery training preferred.
* A minimum of three (3) years' related experience normally required.
Skill(s)
Proficient reading, writing, and grammar skills; proficient mathematics skills; proficient interpersonal relations and both verbal and written communicative skills; a thorough knowledge of regulations affecting the resource recovery function; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver's license is required.
Equipment/Machines
* Telephone
* PC/Computer keyboard
* Printer
* Calculator
* Fax machine
* Copy machine
Benefits
Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.
In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.
EEO Statement
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.
Collections Specialist
Collections specialist job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
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Easy ApplyCollections Specialist
Collections specialist job in Exton, PA
Job Details: This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
Key attributes of this role include:
Knowledge, insight, and experience in financial accounting
Capable of working independently and applying analytical skills in the collection processes
Experience in handling high volume account portfolios and balancing multiple priorities
Ability to work in culturally diverse teams
Customer focused with strong interpersonal and communication skills
Ability to leverage and build on ERP skills to ensure operational excellence and service
quality.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Other Skills:
Strong written and oral communication skills
Proficiency in English and applicable local language(s)
Qualifications
Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
E-Billing Coordinator (Law Firm Experience)
Collections specialist job in Philadelphia, PA
SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications.
Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities.
What You'll Do:
Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team.
Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested.
Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems.
Update and manage client websites.
Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines.
Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days.
Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance.
Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm.
What You'll Bring:
Associate Degree preferred.
5-plus years in similar position.
Law Firm, corporate legal, or related billing department experience preferred.
Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred.
Superior customer service skills.
Detail oriented and excellent analytical skills.
Ability to multi-task and meet deadlines in a fast-paced business environment.
Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications.
Ability to interact with legal and administrative personnel in domestic and foreign offices.
Strong written and verbal communication skills.
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Collections Specialist - L1
Collections specialist job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
Thanks
Shobha Mishra
************ ; Shobha.MishraATartechinfo.com
Quality Control Title Collector
Collections specialist job in Philadelphia, PA
Job Description
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS/DUTIES:
Must meet the following standards of service as evaluated by our internal and external members.
I will provide accurate information.
I will respond and follow through with all requests in the agreed upon time frame.
I will conduct myself in a friendly and professional manner.
I will listen effectively and offer solutions appropriate to you individual needs.
I will project a whatever it takes attitude.
I will address you by name and thank you for your business.
Follow up on accounts that are in default due to missing encumbered title.
Process documentation for lien encumbrances in accordance with various state requirements.
Maintain and update all electronic title reports via VINtek and Dealer Track.
Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
Research, analyze, and prepare documents pertaining to lease buyout vehicles and update/communicate with members throughout the process.
Perform all clerical tasks related to each member account and file hard copies of titles.
Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
Release all paid-in-full auto loans and send to the proper owner.
Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
Verify and make corrections to VIN errors when necessary.
Verify all auto loans for lien releasing that are paid in full.
Perform tracking of all electronic titles.
File and track all paper titles.
Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
One year to three years of similar or related experience.
Experience in Microsoft Word and Excel.
Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
Requires education equivalent to a four-year high school diploma
WORK HOURS
Full time position, occasional overtime and alternating Saturday hours may be required
Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Collections Specialist
Collections specialist job in Harrisburg, PA
Tired of working weekends, nights, and holidays? Paid training provided! Customer Service Job Details:
Schedule: 8am- 5pm Monday-Friday
Pay Rate: $17/hour
Customer Service Job Description:
Make outbound calls to set up payment plans for past due service bills
Research and resolve discrepancies in a timely manner
Update account information
Customer Service Job Requirements:
High school diploma or General Education Degree (GED)
Excellent communication skills
Strong customer and quality focus
Why choose PeopleShare?
Weekly pay
Health/Wellness benefits after 30 days
Paid training
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics call center, customer service, JFC
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND10
Asset Recovery Specialist - Harrisburg, PA
Collections specialist job in Harrisburg, PA
A great banking experience starts with a great team! To support our continued growth, Mid Penn Bank is actively seeking an Asset Recovery Specialist to join our team! We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.
Position Overview
The Asset Recovery Specialist is responsible for performing collection and administrative duties that impact the asset recovery function. This individual will be responsible for achieving goals as established in the Asset Recovery Department's annual operating plan.
Essential Duties & Responsibilities
* Communicates with delinquent borrowers in attempting to obtain late payment, using various means of contact such as telephone, letters, emails, personal face to face meetings; utilizes effective human relations skills and various forms of persuasion to present a positive company image in a typically adverse situation.
* Contributes to the soundness of the installment loan portfolio through prompt collection of delinquent accounts.
* Utilizes methods of asset recovery under terms of the loan contract, depending on the feasibility and applicability of each case if initial recovery attempts do not secure required payment; extends due dates or refers customers to proper lending personnel for refinancing of delinquent loans; repossesses collateral on secured items if the delinquent situation requires such action.
* Reviews company records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited; evaluates payments (scheduled and unscheduled) being made on delinquent accounts and determines how the payment will be applied, i.e., principal, interest, escrow, and late charges, or if the payment is unacceptable.
* Locates customers with whom the company has lost contact; tactfully, resourcefully, and within the Fair Debt Collection Guidelines, tries to probe for information leading to the location of the delinquent customer. Uses company provided data research services to locate customers.
* Responds to inquiries relating to his/her particular area, or to requests from other company personnel, customers, etc., within given time frames and within established policy.
* Actively seeks and engages in learning and development opportunities to ensure peak performance by completing and/or demonstrating the following:
* Partners with manager to complete a written Individualized Development Plan that aligns with achieving current performance expectations and supporting potential career goals.
* Applies newly learned knowledge and skills on the job.
* Shares information with others that may benefit from his/her expertise.
* Seeks coaching and feedback to ensure high performance.
* Maintains control over delinquencies with respect to a satisfactory percentage of past-due accounts as defined in the department's plan.
* Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities.
* Notifies customer of his/her rights and amount due or any further obligations, if applicable.
* Contributes to the company's growth and customer satisfaction by helping customers to resolve problems with their consumer loans.
* Analyzes the borrower's financial situation and advises the borrower concerning possible options; recommends adjustment procedures to be followed or appropriate action to be taken.
* Receives and reviews daily a computerized listing of all assigned delinquent loans or works daily from an assigned queue in designated software.
* Coordinates the collections of past due accounts with Financial Center Managers, Loan Officers and Portfolio Managers.
* Achieves goals assigned to the Asset Recovery Officer as part of the assigned department's annual operating plan.
* Documents all collection actions taken, such as telephone conversations, alternative financial arrangements made, letters mailed, and so forth, within designated software platform.
* Establishes and maintains records relating to delinquent loan accounts; updates delinquent account files with relevant documents supporting various legal and collection methods such as a foreclosure.
* Proficient using Microsoft office products such as Microsoft Word and Microsoft Excel to create and maintain documentation, memos, and reports for use by management.
* Maintains appropriate records and provides assigned reports.
Education & Qualifications
* A high school diploma or equivalent; specialized resource recovery training preferred.
* A minimum of three (3) years' related experience normally required.
Skill(s)
Proficient reading, writing, and grammar skills; proficient mathematics skills; proficient interpersonal relations and both verbal and written communicative skills; a thorough knowledge of regulations affecting the resource recovery function; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver's license is required.
Equipment/Machines
* Telephone
* PC/Computer keyboard
* Printer
* Calculator
* Fax machine
* Copy machine
Benefits
Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.
In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.
EEO Statement
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.