Strategic Account Specialist - Government and Education, Spectrum Enterprise
Collections Specialist Job 8 miles from Pittsford
This posting has extended beyond its initial anticipated closing date. Ready to guide government and education clients through the selection of fiber-based networking and managed solutions? You can do that. Do you want to prospect daily to generate opportunities and build a funnel? As a Strategic Account Specialist at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
You partner with government, K-12 and university clients and highlight how our telecommunications products can resolve their complex technology needs. After completing our award-winning training, you provide dedicated account management and proactively pursue new clients using email campaigns, cold calling, discovery calls, appointment setting and client presentations.
How you can make a difference:
Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
Consult with established and prospective clients to develop product solutions.
Navigate government and education procurement processes to set up successful sales.
Deliver product proposals and presentations to decision-makers and conduct negotiations.
Travel to client sites to manage field sales activities.
Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
Identify target markets, industries and contacts to expand product portfolio.
Encourage client retention through coordinated efforts with multiple internal teams.
What you bring to Spectrum Enterprise
Required qualifications:
Experience: Three or more years of sales experience as a proven sales performer; Three or more years of outside telecommunications-related sales experience.
Education: High school diploma or equivalent.
Skills: Network building, negotiation, closing and interpersonal English communication skills.
Abilities: Quick learner, deadline-driven and the ability to multitask.
Availability: Travel to and from assigned territories and company facilities. Valid driver's license.
Preferred qualifications:
Two or more years of experience in B2B sales selling data, voice, cloud or video solutions.
Bachelor's degree in a related field.
Experience working with state and local government or education.
What you can enjoy every day:
Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
Learning culture: Company support in obtaining technical certifications.
Dynamic growth: Paid training and clearly defined paths to advance within the company.
Total rewards: Comprehensive benefits that encourage a work-life balance.
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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $72,600.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Office Administrator and Accounts Receivable Specialist NY
Collections Specialist Job 12 miles from Pittsford
Integrated Logistics & Associates is looking for an Office Administrator and Accounts Receivable Specialist who will work in the Factoring/Freight Department by receiving invoices from clients, verifying authenticity, data entry and processing for payment. In addition, this position will deal with incoming customer calls and be able to call customers on past due invoices.
What we are offering:
Weekly pay from $20 to $22 per hour
Full-time, 40 hours a week
Day shift
No weekends
Paid holidays & paid time off
Full benefits to include medical, dental, vision, 401K w/match, & paid life insurance
Easy office access, just off exit 44 on the NYS thru-way
Check us out at: ********************************
The Office Administrator/Account Receivable Specialist plays a role in the ongoing functions of the Company. Other duties may be assigned to meet business needs. The essential duties and responsibilities of the position include:
Works with clients to verify invoices received and processes invoices for timely payment
Monitors aged receivables and follows up with customers once receivables are over 30 days past due
Researches short pay and overpay issues, plus makes necessary adjustments when needed
Provides excellent customer support to clients
Assists team members in all areas of operations
Requirements:
Based on the essential and other duties and responsibilities of the position, the Office Administrator/Account Receivable Specialist should have a number of professional skills and abilities:
Efficient in computer processing and data entry with speed and accuracy
Excellent interpersonal and customer service skills, well-developed verbal and written communication skills, and the ability to work with internal and external customers
Sound organizational, records management, time management skills, and attention to detail
The ability to effectively prioritize responsibilities, meet assigned deadlines, and manage the related stress
Based on the technical and professional responsibilities of the position, the Office Administrator/Account Receivable Specialist is required to have:
An associate or bachelor's degree in a relevant field of study
2 years of experience, will consider an entry level person if the person has the right skill set
The Office Administrator/Account Receivable Specialist is primarily located in a climate-controlled office environment, with low to moderate noise level, but may experience other physical environments while traveling. Physical requirements include:
Using computer hardware and software for extended periods of time (repetitive motion)
Sitting for long periods of time
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position offers an excellent benefits package including 401K, health, dental, vision, life insurance, paid time off, and more.
This position is located in Farmington, NY. This is a full-time position. All applicants must be available to work from Monday through Friday.
How to Apply
You may apply by using the link in this ad or by calling
************.
About Us
Leonard's Express is a family-owned transportation provider located in Farmington, NY with additional offices located throughout the United States. Integrated Logistics & Associates is part of the larger family of companies with includes Johnson Equipment Sales and Service and the Canandaigua Driving School. Our family of companies provides transportation solutions for a wide range of customers that encompass many industries. With our state-of-the-art technology and our dedicated staff, we are able to provide our customers with dependable, diversified and creative logistics solutions that are responsive and cost-effective.
Our company offers a variety of unique and exciting professional opportunities here in New York, Delaware, Idaho and across the nation. At Leonard's you will be joining a team of highly skilled and dedicated individuals. Whether you have a background in Class A driving, customer service, finance, human resources, information technology, maintenance, operations, recruiting, sales, settlement, or safety we have a role for you. Check us out at
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The Leonard's Express family of companies are an equal opportunity employer, and we do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.
Trouble Resolution Specialist
Collections Specialist Job 8 miles from Pittsford
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Working knowledge of Adtran/Cisco routers and switches Intermediate ability to evaluate client metrics such as overall bandwidth and QOS setting requirements
Basic knowledge of voice switch platforms including Nortel DMS, Client 5ESS and MetaSwitch (Softswitch) Basic scripting and debugging
Basic working knowledge of Network protocols such as ATM, Frame Relay and Ethernet Intermediate working knowledge of IP routing protocols such as BGP, OSPF, RIP and STATIC ROUTING
Intermediate working knowledge of voice protocols such as CAS, ISDN, SS7, MGCP, H.323, and SIP
Additional Information
Thanks & Regards
Praveen K. Paila
************
Collections Supervisor
Collections Specialist Job 8 miles from Pittsford
About Us:
Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.
With a team based in Tel Aviv, Israel and Rochester, New York, we have been growing rapidly, supporting hundreds of thousands of consumers on their journey to financial resilience and building partnerships with top creditors and fintech companies.
Position Overview
As a Collections Supervisor, you will be responsible for overseeing the day-to-day operations of our collections teams, ensuring the efficient recovery of outstanding debts while maintaining a high level of professionalism and compliance. Your leadership skills, industry knowledge, and ability to motivate and guide a team will be essential in driving our agency's success and maintaining client satisfaction.
Key Responsibilities:
Lead and supervise a team of collections agents, providing training, guidance, and performance feedback to maximize individual and team productivity.
Monitor collections activities, including inbound and outbound calls, negotiation strategies, and repayment plans, to ensure adherence to company policies, industry regulations, and compliance standards.
Develop and implement effective collection strategies and techniques to optimize recovery rates and meet or exceed established targets.
Analyze performance metrics and key performance indicators (KPIs), identify improvement areas, and implement action plans to drive performance and enhance team efficiency.
Conduct regular performance evaluations and coaching sessions with team members, providing constructive feedback and supporting their professional development.
Foster a positive work environment, promoting teamwork, open communication, and a strong customer service approach.
Collaborate with other departments, such as product, compliance, and IT, to streamline processes, resolve customer escalations, and enhance overall collections operations.
Stay up-to-date with industry trends, best practices, and regulatory changes related to debt collection, ensuring the agency's compliance and alignment with evolving.
Qualifications:
High school diploma or equivalent. A bachelor's degree in business administration or a related field is preferred.
Proven experience in a supervisory role within the debt collection industry, demonstrating a track record of successful team management and collections performance.
In-depth knowledge of debt collection laws, regulations, and industry practices, with a commitment to ethical and compliant collections practices.
Strong leadership and coaching skills, with the ability to motivate and develop a team to achieve targets and exceed expectations.
Excellent communication and interpersonal skills to effectively interact with team members, clients, and external stakeholders.
Analytical mindset with the ability to analyze data, identify trends, and implement strategies to improve collection results.
Proficiency in using collection management systems and other relevant software tools.
Strong problem-solving abilities and the capacity to handle difficult and sensitive customer situations.
Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
Professionalism, integrity, and a commitment to maintaining confidentiality and protecting customer information.
What We Offer:
A competitive salary and bonus plan, comprehensive benefits package, and professional growth and advancement opportunities with a growing startup company.
Benefits:
Medical, dental, and vision insurance
401k with contribution matching up to 5%
12 days of accrued PTO
10 paid holidays
Company paid events
Join our dedicated team and make a meaningful impact in the debt collection industry. We offer If you possess the required skills and experience, we invite you to apply by submitting your resume and a cover letter outlining your qualifications and achievements.
Bounce is an equal-opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Asset Recovery Specialist
Collections Specialist Job 7 miles from Pittsford
We are hiring for a skilled Asset Retrieval Specialist. We are looking for a candidate who is a customer service professional and preferably has business finance and/or payroll experience. You will perform and be responsible for accurate and timely resolution of bank returns and resolving and handling client objections through the help of a mentor to recover lost revenue. Must have Microsoft Excel, Word, and Access experience and a strong focused attention to detail. High School Diploma/GED required.
Position Details:
Full time, contract
M-F schedule - 11:00 a.m.– 8:00 p.m.
Responsible for accurate and timely resolution of bank returns
Resolves and handles client objections through the help of a mentor to recover lost revenue
Provides quality customer service to internal/external customers while mitigating risk to the company
Performs the daily processing of all new and pending returned items for the assigned products
Processes customer data information
Maintains and updates all customer data information in all systems
Customer Service Teammate
Collections Specialist Job 24 miles from Pittsford
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation:
Our Teammates in this role typically earn $17.50/hour, which includes a base pay of $15.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Success & Collections Specialist
Collections Specialist Job 8 miles from Pittsford
21.19-25.90 per hour | Rochester, NY, USA | Hourly | Corporate | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.
What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:
+ Paid Time Off & Holidays
+ 401(k) with employer match
+ Medical/Dental/Vision insurance
+ Health Savings Account (HSA) and Flexible Spending Account (FSA)
+ HSA employer contribution
+ Life and Disability insurance
+ Wellness Program (participation incentives)
+ Employee Assistance Program
+ Competitive pay
+ Career development
At Stark Tech, we're looking for a Customer Success & Collections Specialist to join our team and play a vital role in fostering strong customer relationships while ensuring efficient credit and collections processes. This position is perfect for someone who thrives in a collaborative environment and enjoys working closely with internal teams and customers to drive results.
In this role, you'll handle a variety of responsibilities, from managing customer collections to supporting credit limit setups and creating insightful reports. You'll collaborate across teams, leveraging your problem-solving skills to contribute to Stark Tech's success.
What are we looking for
+ High School Diploma or GED required.
+ 5 years of p roven customer service and/or collections experience.
+ Experience with monthly reporting (DSO).
+ Working with ERP system or similar.
+ Proficient computer skills, including MS Office and Excel.
+ Strong communication and customer service skills required.
+ Ability to multi-task, work under pressure and meet deadlines required.
+ Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.
Working with us
Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.
The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
Hybrid Senior Billing Coordinator
Collections Specialist Job 8 miles from Pittsford
Direct Hire opportunity with a large firm! Generous compensation and benefit package offered Hybrid schedule offered after training! KRG is eager to help a Rochester, NY law firm hire an experienced Hybrid Senior Billing Coordinator to join their team on a full-time basis.
In this role, you will be responsible for:
Working with attorneys and staff to create, submit, and manage billing process on specialized billing
Monitoring and updating billing policy changes
Maintaining communication with attorneys, clients, and staff regarding bills
Setting up clients and matters in system with appropriate billing and tracking functionalities
Ensuring timely distribution of invoices
Submitting invoices via e-billing platforms
Performing time/cost edits including narratives, transfers, write-offs, adjustments, etc.
Generating reports as needed
Supporting other team members as needed to ensure proper processing of invoices
This is a very busy office that processes a high volume of paperwork: 500 bills per week, both electronic and paper. As such, candidates must be organized, have an eye for detail, and be able to smoothly transition between tasks while meeting important deadlines.
Billing Coordinator
Collections Specialist Job 8 miles from Pittsford
Full-time Description
Title: Billing Coordinator
Classification: Full-time (40 hours)
FLSA: Non-exempt
Reports To: Director of Operations
Pay Range: $20-$25/hr.
The Billing Coordinator plays a critical role in sustainability and integrity of our business by ensuring our customers receive accurate and efficient invoicing services while creating a positive and friendly customer service experience.
The Billing Coordinator must be highly precise, adaptable, detail-oriented, and have the proven ability to handle confidential information appropriately. Strong organizational, interpersonal, and outstanding customer service skills are required. The ability to communicate effectively and collaborate with team members, customers, and leadership across a multi-state organization is also required.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Invoice customers and independent contractors for services rendered in accurate, timely, and efficient manner
Review and process Independent Contractor invoices submitted, including resolving any discrepancies between generated invoices and payments in collaboration with coordination offices and the Finance Team
Review and distribute customer invoices electronically or by mail, as appropriate, in collaboration with the Finance Team
Maintain accurate records and collaborate with team to evaluate current processes and procedures are consistent and follow best practices
Utilize company database to efficiently process data and use data to analyze market data, trends, and metrics
Establish and foster positive working relationships with customers, independent contractors, and internal staff
Comply with policies and procedures as outlined by Interpretek
Ensure Interpretek's Mission, Vision, and Values are represented in all interactions
Perform other duties and projects as assigned
REQUIRED EDUCATION, EXPERIENCE, TECHNOLOGY APPLICATIONS AND SKILLS
An Associate Degree in Business or related field. An equivalent combination of education and experience managing billing processes may be considered
Strong mathematical and information systems skills
Ability to think critically, problem solve and work under strict deadlines
Skilled self-starter and able to work and communicate in a team setting
Manage time effectively, committed, reliable, able to work independently
Ability to process and manage confidential and sensitive information with discretion
Advanced Microsoft Excel skills
A minimum of 3-5 years of proficiency in computer and technology skills, including Microsoft Office Suite of products, strongly preferred
Knowledge of interpreting services and translation services a plus
Experience with AP/AR reconciliation a plus
This job description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description, and employees in this position may be asked to perform various functions not listed. This description is solely for the purpose of summarizing basic duties, and it is not intended to be a contract or guarantee of employment or of any specific terms or conditions of employment. This description may be amended or eliminated from time to time as necessary for operational or business reasons.
Interpretek Company Values
Do the Right Thing ~ Accountability ~ Serve the Community ~ Honest/Transparent Communication
Interpretek provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Interpretek complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Billing Coordinator - Generalist (Cardiology)
Collections Specialist Job 27 miles from Pittsford
Description The Billing Coordinator (Generalist) is responsible for multiple components of the billing process, including Accounts Receivable, Charge Entry, Edits and Payment Posting. Proficient in these processes to facilitate accurate and timely payment of claims and collection. Responsibilities 1. Verifies insurance and registration data for scheduled outpatient/inpatient encounters and scheduled surgeries; reviews encounter forms for accuracy. May be responsible for obtaining pre-certification for scheduled surgeries and admissions. 2. Enters office, inpatient, and/or outpatient charges with accurate data entry of codes. Ensures charges are entered/processed in accordance with policies and procedures. 3. May run and work missing charges, edits, denials list and process appeals. Posts denials in IDX on a timely basis. 4. Posts all payments in IDX using approved methodologies. 5. May perform specialty coding for services and medical office visits and review physician coding and provide updated to physicians and staff. 6. Works TES, BAR and eCommerce edits for the division, department and physicians. 7. Works daily Accounts Receivable accounts via online work file and/or hard-copy reports; checks claims status, re-submits claims, and writes appeal letters. 8. Researches unidentified checks sent to other departments. 9. Works credit balance report to ensure adherence to government regulations/guidelines. 10. Identifies billing issues for resolution; may provide recommendations. 11. Identifies and resolves credentialing issues for department physicians. 12. Meets with practice management or physicians on a scheduled basis to review Accounts Receivable and current billing concerns. 13. May be responsible to prepare and verify office hours schedules. 14. May be responsible for collection of time of service payments, and maintaining daily transaction record of collected payments. 15.May work Patient keeper work queue for inpatient encounters. 16. May approve EPIC work queue for all outpatient encounters. 17. May prepare TOS deposits in Sinai Central. 18. Maintains working knowledge and currency in third party payor requirements. Qualifications Associates Degree or high school diploma/GED plus 2 years of relevant experience 2 years experience in medical billing or health claims, with experience in IDX billing systems in a health care or insurance environment, and familiarity with ICD/CPT coding Employer Description Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential. Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history! "About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism." EOE Minorities/Women/Disabled/Veterans Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $20 - $30.68 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Associates Degree or high school diploma/GED plus 2 years of relevant experience 2 years experience in medical billing or health claims, with experience in IDX billing systems in a health care or insurance environment, and familiarity with ICD/CPT coding
1. Verifies insurance and registration data for scheduled outpatient/inpatient encounters and scheduled surgeries; reviews encounter forms for accuracy. May be responsible for obtaining pre-certification for scheduled surgeries and admissions. 2. Enters office, inpatient, and/or outpatient charges with accurate data entry of codes. Ensures charges are entered/processed in accordance with policies and procedures. 3. May run and work missing charges, edits, denials list and process appeals. Posts denials in IDX on a timely basis. 4. Posts all payments in IDX using approved methodologies. 5. May perform specialty coding for services and medical office visits and review physician coding and provide updated to physicians and staff. 6. Works TES, BAR and eCommerce edits for the division, department and physicians. 7. Works daily Accounts Receivable accounts via online work file and/or hard-copy reports; checks claims status, re-submits claims, and writes appeal letters. 8. Researches unidentified checks sent to other departments. 9. Works credit balance report to ensure adherence to government regulations/guidelines. 10. Identifies billing issues for resolution; may provide recommendations. 11. Identifies and resolves credentialing issues for department physicians. 12. Meets with practice management or physicians on a scheduled basis to review Accounts Receivable and current billing concerns. 13. May be responsible to prepare and verify office hours schedules. 14. May be responsible for collection of time of service payments, and maintaining daily transaction record of collected payments. 15.May work Patient keeper work queue for inpatient encounters. 16. May approve EPIC work queue for all outpatient encounters. 17. May prepare TOS deposits in Sinai Central. 18. Maintains working knowledge and currency in third party payor requirements.
Driver / Data Collector in Rochester, NY
Collections Specialist Job 8 miles from Pittsford
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Requirements:Must have a valid Driver Licence;Good driving skills and clean driving record;General car knowledge would be a plus;Enjoys driving, within standard business hours;Available for a minimum of 3 months;Must have private monitored parking space for corporate vehicle;Great communication and reporting skills;Tech savvy (drivers will use Gmail, Google Forms and Google Meet);High level of responsibility;Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Driver / Data Collector in Rochester, NY
Collections Specialist Job 8 miles from Pittsford
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Key Account Specialist
Collections Specialist Job 4 miles from Pittsford
Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We are searching for a Key Account Specialist to join our team in Fairport, NY.
Responsibilities
Your Role:
As a Key Account Specialist on our Customer Service team, you will be responsible for assuring customer orders are processed correctly and timely. We embrace and accept individual experiences and backgrounds to achieve a diverse and inclusive workplace.
You will have the opportunity to Make Great Things Happen!
Be responsible for specific customer accounts to:
Process orders.
Resolve exceptions that prevent timely execution of the orders.
Identify process improvements.
Collaborate to seek and drive solutions.
Work within a team.
To support and balance workload.
Participate in, and even lead, short-term projects.
As a passionately curious individual, you will play a valuable part in our company by investigating customer concerns and assuring that our customers are always
happy and satisfied.
You will love it here if…
You put safety first, always
You listen, learn, and evolve
You are passionate about collaboration, teamwork, and achieving shared goals
You treat all people with respect, operating ethically, and embrace inclusivity
You are committed to improving our impact on local communities
Qualifications
We need you to have:
Knowledge of Transportation, Production Planning, Warehousing, and Credit.
Icing on the cake:
BA/BS degree strongly preferred
2+ years of Customer Service experience.
Strong computer software skills including SAP.
If you answer yes to the following…we want to meet you!
Intellectual Curiosity: Do you have an inquisitive nature?
Problem Solving: Do you have a knack for tackling issues head-on?
Entrepreneurship: Do you enjoy taking ownership of your work?
Customer Centricity: Do you always act in the best interests of the customer, putting their needs first?
Growth Mindset: Do you focus on progress rather than perfection?
Continuous Improvement: Are you never satisfied with the status quo?
Want to know more? Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company!
Not a good fit but know someone who is? Please refer them!
Local candidates only, no relocation assistance available
Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************.
No recruiter calls or emails please.
Reynolds Consumer Products is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.
Qualified applicants will receive consideration for employment without regard to their age, race, color, religion, national origin, sex, sexual orientation, protected veteran status, genetics, or disability.
Reynolds Consumer Products is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO is The Law Poster: ****************************************************************
The Pay Transparency Regulations Frequently Asked Questions can be found on this link:
Pay Transparency Regulations Frequently Asked Questions | U.S. Department of Labor (dol.gov)
The poster and the supplement can be found on this link.
*************************************************************
Posted Salary Range USD $52,000.00 - USD $60,000.00 /A
Credit and Collections Specialist
Collections Specialist Job 38 miles from Pittsford
ITT, headquartered in Stamford, CT, operates competitively in 35 countries with demanding sales in 125 countries around the globe. ITT partners with engaged customers to deliver enduring solutions to the vital industries that continuously advance our modern way of life. ITT employees thrive in an inviting and professional company culture.
Summary:
Perform collection and credit investigations for a portfolio of approximately 450 customers with an annual volume of approximately $20M
This position requires direct contact with customers for the collection of Domestic, Canadian and International accounts.
Volume of customers will exceed 400 with $20M+ in annual North America sales.
Review and approval within authority limit of customer orders consistent with the application of ITT credit policy.
Maintenance of customer credit files and portfolio analysis
Support of customer master maintenance (1,000+ transactions/ year)
Reporting and analysis (including DBO results, metrics, etc.)
Support the service delivery (including projects and improvement initiatives), on-time-performance and quality
Essential Responsibilities
Utilize the accounts receivable (GetPAID) application within an assigned portfolio of customers to perform collection functions on past due transactions and make proactive contact on large dollar coming due invoices to improve and maximize ITT cash flow
Develop and maintain relationships with internal and external parties to ensure timely collection and resolution of outstanding issues
Work closely with ITT business units to monitor and control shipments to accounts in delinquent status in an effort to minimize potential bad debts.
Analyze potential bad debts with internal parties (Credit Supervisor, Unit Controllers, and Sales), provide detailed recommendations, and establish action plans for resolution.
Investigate items in dispute (i.e. short payments, overpayments, deductions, etc.) and liaise with appropriate business unit contacts to resolve issues in a timely fashion.
Participate in regular meetings with Business Unit Controllers to identify and resolve significant outstanding issues.
Determine credit worthiness to approve Domestic, Canadian and Export orders within assigned authority levels by using the following tools: Dun & Bradstreet Credit Reports, forecast programs, Financial statement analysis, Trade reports, References, etc.
Analyze credit worthiness of customers for orders that exceed authority level by analyzing and furnishing supporting documentation as well as a recommendation to the next higher authority level.
Analyze terms and conditions on orders and gain proper divisional acceptance for extraordinary terms.
Establish current credit limits to maximize sales and minimize losses.
Assist in the AR reporting process, including producing, maintaining and distributing various reports to Business Units as required.
Review various A/R spreadsheets to analyze and summarize significant changes in the payment habits of customers.
Provide excellent customer service by assisting in the reconciliation of accounts
Other duties as assigned.
Position Requirements
Education: A.A.S. in Business with minimum two years credit/collection experience, OR
Experience: Five years credit/collection experience, two credited business courses, must include Accounting.
Skills/Knowledges:
Excellent communication skills both written and oral.
Strong customer service skills
Basic accounting knowledge
PC Skills including MS Office
Strong Microsoft Excel skills
Excellent communication skills both written and oral
Problem solving and strong analytical skills
Prior knowledge of AS400 and SAP a plus.
Prior knowledge of GetPAID a plus.
Must be enthusiastic and a team player.
Must be able to multi-task.
International Business knowledge a plus
Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
“ITT Corporation is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.”
#LI-RL1
#Corp
Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range $52,000 to $77,400 plus benefits and incentive plans Not ready to apply? Connect with us for general consideration.
Billing Coordinator - Senior Accounts Receivable (Emergency Medicine)
Collections Specialist Job 19 miles from Pittsford
Responsible for ensuring that unpaid and partially paid claims are resolved in an efficient and timely manner. Resolves EOB discrepancies and researches refunds. Monitors and ensures that collections, net, gross and days in accounts receivable targets are met.
Associates Degree or HS Diploma/GED plus two years of related experience.
3 years healthcare billing experience required. Familiarity with CPT and ICD (coding and CCI edits).
Electronic claims processing preferred.
Non-Bargaining Unit, J20 - RUMC Emergency Medicine - ISM, Icahn School of Medicine
Follows up on submitted claims, monitors unpaid claims and resubmits claims with appropriate corrections and documentation.
Works declines and processes appeals.
Ensures that established billing targets for collections, gross, days in A/R and net collection ratios are met.
May analyze claims system reports to ensure that underpayments are correctly identified and collected from key carriers.
Works with payer and provider representatives to negotiate higher rates for claim payments.
Responds to patient and third party inquiries, researches and resolves complex claims and corrects errors.
Reviews correspondence and rejection data from insurance carriers; posts rejections and performs reconciliations.
May transfer secondary balances to appropriate financial class and provide documentation for processing the claims.
Reviews Credit Letter Sent (CLS) and transfers balance to appropriate financial class and dunning level.
Reviews, works and clears electronic and claims edits daily; summarizes and forwards non-workable edits to supervisor for resolution.
May process refunds for supervisory approval.
Prepares and submits referring physician updates and other major dictionary requests to supervisor for approval.
Mentors less experienced staff and assists Billing Manager with the training of new hires.
Maintains strictest confidentiality; adheres to all HIPAA and Federal Payor guidelines and regulations.
Performs other related duties
Accounts Receivable
Collections Specialist Job 3 miles from Pittsford
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Mentorship Program
Growth opportunities
Paid Training
Life Insurance
Legal Services provided
Employee vehicle purchase plans
Health and wellness
Discounts on products and services
Job Summary
This position is responsible for handling accounts receivable for the dealership in all departments.
Responsibilites, Knowledge and Skills
Excellent verbal and written communication skills
Strong organizational skills including the ability to manage multiple projects and details simultaneously
Analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work
Ability to develop and maintain record keeping systems and procedures
Ability to create, compose, and edit written materials
Ability to gather data, compile information, and prepare reports
Strong written and oral communication skills to interact with customers and co-workers in a professional and helpful manner in person or via phone or written correspondence
Ability to develop, plan, and implement short- and long-term goals
Ability to work productively in a fast paced, stressful environment
Qualification
High school diploma required
Prior automotive dealership experience preferred
Prior accounts receivable experience preferred
Experienvce with computers, printers, copiers, telephone, scanner, calculator
Experience with Computer Software: Microsoft Office (including Word, Outlook, Excel), CRM system, dealer management system (DMS), web based system
Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands and/or wrists
Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading and speaking on a phone
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accounts Receivable
Collections Specialist Job 3 miles from Pittsford
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Mentorship Program
Growth opportunities
Paid Training
Life Insurance
Legal Services provided
Employee vehicle purchase plans
Health and wellness
Discounts on products and services
Job Summary
This position is responsible for handling accounts receivable for the dealership in all departments.
Responsibilites, Knowledge and Skills
Excellent verbal and written communication skills
Strong organizational skills including the ability to manage multiple projects and details simultaneously
Analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work
Ability to develop and maintain record keeping systems and procedures
Ability to create, compose, and edit written materials
Ability to gather data, compile information, and prepare reports
Strong written and oral communication skills to interact with customers and co-workers in a professional and helpful manner in person or via phone or written correspondence
Ability to develop, plan, and implement short- and long-term goals
Ability to work productively in a fast paced, stressful environment
Qualification
High school diploma required
Prior automotive dealership experience preferred
Prior accounts receivable experience preferred
Experienvce with computers, printers, copiers, telephone, scanner, calculator
Experience with Computer Software: Microsoft Office (including Word, Outlook, Excel), CRM system, dealer management system (DMS), web based system
Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands and/or wrists
Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading and speaking on a phone
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Collections
Collections Specialist Job 8 miles from Pittsford
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
COLLECTIONS
A/R
Additional Information
$15/hr
6 MONTHS
Office Administrator and AR Specialist - Immediate Opening!
Collections Specialist Job 12 miles from Pittsford
Full-time Description
Integrated Logistics & Associates is looking for an Office Administrator and Accounts Receivable Specialist who will work in the Factoring/Freight Department by receiving invoices from clients, verifying authenticity, data entry and processing for payment. In addition, this position will deal with incoming customer calls and be able to call customers on past due invoices.
What we are offering:
Weekly pay from $20 to $22 per hour
Full-time, 40 hours a week
Day shift
No weekends
Paid holidays & paid time off
Full benefits to include medical, dental, vision, 401K w/match, & paid life insurance
Easy office access, just off exit 44 on the NYS thru-way
Check us out at: ********************************
The Office Administrator/Account Receivable Specialist plays a role in the ongoing functions of the Company. Other duties may be assigned to meet business needs. The essential duties and responsibilities of the position include:
Works with clients to verify invoices received and processes invoices for timely payment
Monitors aged receivables and follows up with customers once receivables are over 30 days past due
Researches short pay and overpay issues, plus makes necessary adjustments when needed
Provides excellent customer support to clients
Assists team members in all areas of operations
Requirements
Based on the essential and other duties and responsibilities of the position, the Office Administrator/Account Receivable Specialist should have a number of professional skills and abilities:
Efficient in computer processing and data entry with speed and accuracy
Excellent interpersonal and customer service skills, well-developed verbal and written communication skills, and the ability to work with internal and external customers
Sound organizational, records management, time management skills, and attention to detail
The ability to effectively prioritize responsibilities, meet assigned deadlines, and manage the related stress
Requirements
Based on the technical and professional responsibilities of the position, the Office Administrator/Account Receivable Specialist is required to have:
A High School Diploma or GED, Associates is a plus
1 year of experience, will consider an entry level person if the person has the right skill set
The Office Administrator/Account Receivable Specialist is primarily located in a climate-controlled office environment, with low to moderate noise level, but may experience other physical environments while traveling. Physical requirements include:
Using computer hardware and software for extended periods of time (repetitive motion)
Sitting for long periods of time
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position offers an excellent benefits package including 401K, health, dental, vision, life insurance, paid time off, and more.
This position is located in Farmington, NY. This is a full-time position. All applicants must be available to work from Monday through Friday.
How to Apply
You may apply by using the link in this ad or by calling ************.
About Us
Leonard's Express is a family-owned transportation provider located in Farmington, NY with additional offices located throughout the United States. Integrated Logistics & Associates is part of the larger family of companies with includes Johnson Equipment Sales and Service and the Canandaigua Driving School. Our family of companies provides transportation solutions for a wide range of customers that encompass many industries. With our state-of-the-art technology and our dedicated staff, we are able to provide our customers with dependable, diversified and creative logistics solutions that are responsive and cost-effective.
Our company offers a variety of unique and exciting professional opportunities here in New York, Delaware, Idaho and across the nation. At Leonard's you will be joining a team of highly skilled and dedicated individuals. Whether you have a background in Class A driving, customer service, finance, human resources, information technology, maintenance, operations, recruiting, sales, settlement, or safety we have a role for you.
Check us out at ********************************
The Leonard's Express family of companies are an equal opportunity employer, and we do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.
Salary Description $20 - $22 / hour
Accounts Receivable Specialist
Collections Specialist Job 38 miles from Pittsford
As a member of our Accounting team, you will be communicating with customers regarding their invoices, charges, payments, and credits.
The position requires the ability to work in a fast-paced, dynamic, and demanding environment. You will be responsible for accomplishing a variety, and also a set number, of tasks along with phone calls on a weekly basis. We understand and recognized that our company, products, and industry are unique, part of your training process will be learning the specific ins and outs of your role within our company.
Department: Accounting
Reports to: Single Team Lead
Hours: Monday - Friday, 40 hours/week (specific hours TBD), weekends and major Holidays off
Salary Status: Hourly
Requirements
Every day you will:
Provide a professional interface when communicating with customers and staff appropriately/professionally via email, phone call, text, etc.
Provide exceptional service to our customers, over the phone as well as walk-ins
Communicate with customers about any past-due balances, credits, charges, and payments
Receive payments from customers over the phone, or walk in when needed
Maintain records of transactions and activities related to your specific department/job
Enter communication with customers into our CRM program.
In order to thrive in this role you must:
Be a fast thinker
Be customer service driven
Be a self-starter with good organizational skills
Be able to handle multiple responsibilities
Have the ability to problem-solve and find resolutions to work for the company along with customer
Have the ability to work under pressure and in a fast-paced environment
Have strong communication and listening skills
Have excellent computer skills
Have a strong sense of humor
Have the ability to multitask
Have attention to detail
Have the ability, will, and want to come to work daily on time
Willing to learn and train positions within the department
Adaptable to change
Ability to learn new computer programs
Ability to deal with meeting deadlines and hit performance requirements
Experience
Computer Experience
Microsoft and/or Google Suites
Extra Points If:
You have knowledge or how to use CRM
Have knowledge of Accounts Receivable or Payable
Have knowledge on using Quickbooks
Education Required:
No specific requirements are needed
Benefits:
Insurance: Health, Dental, Vision, Life and AD&D
401k
Vacation & Sick Time
Paid Holidays
A-Verdi believes that “our people are the key to delivering outstanding quality and service to our customers,” to strengthen and expand the dedication to our customers we are looking to add an energetic member to our team. We are a 40+ year old family-owned company that provides a variety of solutions and services all over New York State. Our customer database varies from contractors, homeowners, small businesses, to fortune 500 companies.
Salary Description $39,520 to $52,000