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Collections specialist jobs in Sunnyvale, CA

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Collections Specialist
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Senior Account Specialist
  • Account Specialist

    Rlink Solutions

    Collections specialist job in San Francisco, CA

    The Account Manager is a critical operational role responsible for the day-to-day maintenance, execution, and administrative support across our largest, most scaled client programs. This specialist will ensure program reliability and operational excellence by handling workflows within client-facing dashboards and platforms. What You'll Do Program Support: -Serve as the primary support resource for meal programs, providing real time support for order statuses and updates -Ensure operational success of day to day meal programs -Accurately prepare and process order selections for pre-scheduled orders for client meal programs -Execute routine program updates, including managing timely menu changes within the client platform -Process and manage incoming ticket requests and general inquiries from clients Dashboard Administration Support: -Implement timely program and administrative updates across client dashboards -Apply custom configuration changes and settings as requested across the account's dashboard network -Manage the Purchase Order (PO) lifecycle for accounts -Manage and update dashboard settings based on client requests Basic Qualifications: Experience -2-4 years of experience in a fast-paced operations, account coordination, administrative, or program support role. -Proven experience working with data management systems, enterprise platforms, or client-facing dashboards. Core Competencies -Operational Precision: Exceptional attention to detail and a track record of executing manual, time-sensitive tasks with accuracy, particularly in financial or ordering contexts (e.g., PO management). -Organizational and Time Management: Strong ability to manage concurrent, disparate tasks across multiple large accounts and prioritize based on client urgency and business impact. -Communication: Excellent written and verbal communication skills for responding to ticket requests, managing client forms, and coordinating with internal teams. -Adaptability: Resourceful and quick to learn new proprietary software and navigate complex, scaled account setups.
    $42k-64k yearly est. 1d ago
  • Wholesale Junior Account Representative

    Graffeo Coffee Roasting Company, Inc.

    Collections specialist job in San Jose, CA

    Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
    $40k-60k yearly est. 5d ago
  • Sr. Neurology Account Specialist - (San Jose North, CA) (Field Based)

    Eisai 4.8company rating

    Collections specialist job in San Jose, CA

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography. In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers. The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards. Responsibilities: Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders. Develop, maintain, and execute strategic key-account plans. Effectively understand, navigate, and communicate a successful patient pathway to customers. Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography. Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions. Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway). Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace. Seek out mentorship to learn and build key sales skills. Qualifications: Specialist- AD Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred. Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems). Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred. Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred. Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred. Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners. Sr. Specialist- AD Proven track record in successfully building and executing business plans for top markets within their geography. Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning. Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai. Demonstrated success in networking, establishing, and maintaining strong business relationships with customers. Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Sr. Neurology Account Specialist - (San Jose North, CA) (Field Based) is from :$144,600-$189,700Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $144.6k-189.7k yearly Auto-Apply 22d ago
  • Senior Billing Risk and Systems Analyst

    Assetmark 4.1company rating

    Collections specialist job in Concord, CA

    AssetMark is a leading wealth management platform dedicated to empowering independent financial advisors. Our mission is to enable financial advisors to make a profound difference in the lives of their clients. Over 10,000 advisors rely on AssetMark for our investment solutions, innovative technology, advanced services and expertise to help them grow their businesses. The Job/What You'll Do: We are searching for someone to bring a continuous improvement and controllership mindset to a growing asset management company. The right candidate will be a proven self-starter with an owner/operator mentality who must bring strong ownership and accountability to our organization. The successful candidate will bring a strong technology, risk, audit, and compliance mindset, excellent oral and written communication skills, and a passion for excellence. The Senior Billing Risk and Systems Analyst is responsible for conducting audits, strengthening control frameworks, and performing risk assessments to ensure the accuracy, completeness, and integrity of billing processes. This role collaborates closely with the Billing Implementation Manager, Billing Operations, and Product & Engineering teams to drive improvement projects, automate manual processes, and enhance operational efficiency within billing and revenue operations. Additionally, the Senior Billing Risk and Systems Analyst supports M&A integration, provides actionable insights to improve client experience and mitigate organizational risk, and fosters a strong risk-aware culture across the organization. This is a full-time position in our Concord, CA office with a hybrid work schedule. Responsibilities: Lead pre-billing audits to ensure the accuracy of billing inputs into the billing system Monitor and fix daily billing import errors Complete quarterly audits to validate the accuracy and reasonableness of custodial partner billing. Maintain data integrity and accuracy within the billing system and reports Oversee end-to-end controls to ensure the completeness and accuracy of all billing activities in the billing system Conduct ongoing risk assessments, identifying key risks and recommending appropriate control measures Oversee the effectiveness of risk controls, monitor performance, and implement improvements as needed Promote a strong risk-aware culture through consistent communication, training, and best practices Partner with the Billing Implementation Manager in billing improvement initiatives and defect fixes, ensuring they are properly prioritized, thoroughly tested, and successfully implemented Support the Billing Operations Manager and the Billing Implementation Manager on mergers & acquisitions and consolidation projects within the AssetMark billing system Collaborate with cross-functional teams to identify operational, financial, regulatory, and reputational risks Facilitate comprehensive reviews of client experience cases, identify root causes and trends, and provide actionable recommendations to Platform Revenue leaders Knowledge, Skills, and Abilities: Strong aptitude for rapidly understanding and mastering new technologies or systems Prior external or internal audit experience Deep knowledge of the TAMP industry, particularly platform-based or advisory fee/management fee structures Knowledge of financial services regulatory requirements preferred Ability to articulate clear messages and concise instructions through oral and written communication Strong prioritization and organizational skills Proven ability to build cross-functional relationships, especially with Sales, Legal, and Finance teams. Ability to manage multiple priorities and work with a high degree of independence and accountability. Ability to assess and minimize risk to organization Outstanding Customer Focus - seeing the “bigger” picture and the ability to always identify what is in the best interest of the client and the firm Education & Experience: Bachelor's degree or equivalent experience required 5+ years' financial services experience required Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. #LI-CR1 #LI-hybrid Who We Are & What We Offer: We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. Our Mission Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience. Our Values Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day. We believe in: Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. Unyielding Integrity, doing what's right, always. Even when it's hard. Collective Respect, in being authentic, inclusive and valuing all voices while winning together. Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions. These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. Our Culture & Benefits Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life. Flex Time or Paid Time Off and Sick Time Off 401K - 6% Employer Match Medical, Dental, Vision - HDHP or PPO HSA - Employer contribution (HDHP only) Volunteer Time Off Career Development / Recognition Fitness Reimbursement Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
    $90k-100k yearly Auto-Apply 20d ago
  • Revenue Cycle & Billing Analyst

    Ihealth Labs Inc. 4.6company rating

    Collections specialist job in Sunnyvale, CA

    Pay Range: $70,000 - $100,000 Our Company: Founded in 2010, iHealth is dedicated to empowering people to live healthier lives. The company is a leader in designing and manufacturing consumer-friendly, mobile personal healthcare products connected through the cloud that allows consumers to easily measure, track, and share vital health information with their doctors. With a focus on delivering high-quality and accessible products, iHealth is at the forefront of the digital health revolution. In 2018, iHealth established the Unified Care program to address the issue of managing chronic diseases. iHealth Care specialists support patients beyond the doctor's office with chronic conditions via Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) to achieve better health outcomes. In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA) for over-the-counter sales. Since then, iHealth has emerged as a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers. With its commitment to helping people lead healthier lives, iHealth is poised to continue driving positive change in the healthcare industry.Summary: This position performs complete health insurance payer analysis with respect to medical billing and reimbursement functions and is responsible for all aspects of payer research, communicate and manage complex payer and industry changes that impact the iHealth's revenue cycle for Remote Patient monitoring, Chronic care management and Medical Nutrition Therapy services and its operations or strategies.Duties and Responsibilities: Confirm patient benefits and insurance eligibility by making calls to the insurance provider Follow and adhere to all regulations and guidelines set by Medicare, State programs, and HMO/PPO, etc. Engage in end-to-end billing process, including charge entry, claim submission (including 837's and 1500 forms), payment posting, and accounts receivable management and extract reports from billing software Engage in follow-ups with insurance companies and medical groups to address outstanding claims and denials, ensuring the resubmission of claims & appeal for payment Develop, implement, and execute departmental procedures and processes Collect reimbursements and analyze the revenue data to report trends related to errors & denials Use data to identify trends, areas for improvement, and opportunities for revenue growth Generate insurance reimbursement reports and analytics on key billing metrics, providing insights into the internal and external stakeholders on financial health of the organization Analyze and identify opportunities to optimize revenue capture and reduce revenue leakage Ensure compliance with healthcare billing regulations and stay current with changes in billing and coding guidelines to ensure accurate and compliant billing practices Conduct detailed data audits and clean-up as scheduled and as needed Analyzes patient billing records for completeness and accuracy and obtains additional information and clarification as necessary Conduct billing training for internal and external stakeholders and maintain adequate documentation of meeting Implement strategies to improve claim acceptance rates and reduce denials and enhance the overall billing experience for customers Collaborates with internal teams, supporting the efforts and needs of other departments in a team-oriented approach. Works closely with IT teams to implement technology enhancements aimed at improving billing efficiency. Resolves billing discrepancies by conducting further research and correcting errors Maintain organized documentation of all billing and invoicing activities Sending out invoices and maintaining a tracking system of incoming and late payments Following up on late or missed payments and initiating late payment notices to relevant parties Adjusting patient bills by reviewing remittance advice Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act of 1996) Perform other related duties as required or requested Minimum Qualifications Bachelor's degree in accounting, health care administration, finance, business, or related field, with 5+ years of experience in an office environment or healthcare-related field Knowledge of CPT/ICD-10/HCPCS codes and EHR systems such as EPIC, Kareo, eCW, Office Ally, Practice fusion, Athena, AdvanceMD, etc. Proficient in medical terminology and insurance plans Experience with process improvement, quality control, data analysis and/or reporting Integrity and respect for confidentiality and privacy Attention to detail and the ability to work with a variety of databases Demonstrates the ability to work independently, is self-motivated, and self-directed with excellent verbal and written communication and documentation skills Demonstrates strong organizational and time management skills, enabling effective prioritization of workflow to meet client requirements. Possesses excellent customer service skills to ensure client satisfaction. Ability to analyze problems and devise strategic solutions Experience with using Google Docs, Sheets, Slides and Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Equal Opportunity Statement iHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer. Please reference below for more information: ******************************************************************************************** and ************************************************************************************************
    $70k-100k yearly Auto-Apply 14d ago
  • Customer Service I

    Healthcare Support Staffing

    Collections specialist job in Livermore, CA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Qualifications Minimum Qualifications: GED or High School Diploma 6 months to 2 years of Experience (Call Center) We are basically looking for anyone with a call center background- healthcare not required Additional Information Hello! My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
    $33k-41k yearly est. 60d+ ago
  • Customer Service

    Golden State Lumber, Inc. 4.2company rating

    Collections specialist job in Brisbane, CA

    Golden State Lumber is a family-owned company that has been in business since 1954. It is a company that recognizes that people are its most valuable resource and is looking for someone who will fit into the culture and strive to achieve the company's goals. Golden State Lumber has been voted among the Best Places to Work in the San Francisco Times for multiple years. Be a part of our team that is passionately driven, flexible and genuinely curious. We are looking for a full time Customer Service. *This position is located onsite and is not a remote or hybrid position. Responsibilities: Straightening lumber stacks. Helping customers load trucks. General clean up. Direct customer traffic to appropriate areas. Solving customer issues, problems and concerns to the best of your ability. Stocking all Lumber and other products to appropriate area/ rack. Skills Required: Must have ability to lift 100 pounds. Lumber industry and chain saw experience a plus. Ability to work independently on assigned tasks and accept direction on given assignments. Must be a "team player" What makes our Company a great place to work? Team atmosphere Casual work setting Dedicated long term employees Established business environment We have a great company culture and we value our employees and customers above all else. Compensation commensurate with experience. The company offers a generous benefits package for full time non-union employees including: Medical Benefits Dental Benefits Matched 401k Matched 529 plan Student Loan Program Employee Assistance Program Paid Time Off Paid Holidays Paid Time Off to participate in a Volunteer Program Profit Sharing Bonus Employee sponsored tobacco cessation program Bonus and Commission plans based on position Join our Golden State family, and your first month of your Medical and Dental benefits are on us! Medical and Dental are effective the first of the month following your date of hire. Your cost for medical and dental benefits are based on the type of coverage you have as well as your payment tier. Golden State will cover the full cost for the first month of your medical and dental benefits. After the first month, your medical and dental premium contributions will be deducted out of your paycheck. Golden State collects information covered by the California Consumer Privacy Act. Details located at ************************************************************************** #goldenstatelumber #LI-onsite
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Senior Collections Representative

    Stanford Fcu

    Collections specialist job in Palo Alto, CA

    Senior Member Solutions Representative Opportunity at Stanford Federal Credit Union!
    $46k-71k yearly est. Auto-Apply 7d ago
  • Legal Billing Coordinator

    Robert Half 4.5company rating

    Collections specialist job in Oakland, CA

    Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities: + Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols. + Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines. + Monitor and track billing timelines, resolving delayed or rejected bills proactively. + Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution. + Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments. + Maintain proper documentation of all billing activities for reporting purposes. + Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices. Requirements + 3-5 years of experience in legal billing, preferably within a law firm. + Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub). + Strong understanding of electronic billing systems and client-specific billing requirements. + Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas). + Excellent organizational skills and attention to detail. + Strong interpersonal skills with the ability to collaborate with internal and external stakeholders. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $41k-56k yearly est. 14d ago
  • Collections Specialist, Senior

    California Academy of Sciences 4.1company rating

    Collections specialist job in San Francisco, CA

    Job Description About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity Reporting to the Herbarium Collection Manager and under minimal supervision, the Curatorial Assistant III performs duties related to specimen preparation, cataloging and archiving, processing loans, digitization, collection maintenance and organization. The incumbent is expected to work with a high degree of autonomy, developing and leading projects as needed, and to provide expertise in the relevant discipline. The incumbent will independently manage one or more of the duties and responsibilities listed, and will contribute to the team's efforts in many, if not all, of the others. Assigned responsibilities for this position are diverse and range from moderately simple to complex in nature. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. Key Responsibilities Helps maintain departmental collection and its files, including specimen preparation, updating and organization of current collection, and accessioning of new specimens Performs curatorial duties such as processing loans & exchange Assists in overseeing departmental digitization activities; must become familiar with specimen database, operating digital camera equipment and image processing software Trains and supervises all department volunteers and interns Performs literature review and archival research to answer inquiries or in the performance of routine curation of collections Provides taxonomic identifications consistent with education and training or experience appropriate to this position Assists in maintaining the quality of information in the database Assists visitors, students or scientists in the use of the collections; leads departmental tours and occasional public demonstrations for Academy members and visitors May assist Curators in research activities, which may include fieldwork, labwork, literature review and/or other research-related activities Serves as acting collection manager in the Collection Manager's absence, responsible for all day-to-day collections activities and decision making Serves on Academy-wide committees, or as a liaison for the Collections Manager on standing committees May contribute to the building of exchange material by participating in field collection efforts Encouraged to participate in or present talks at professional scientific meetings May perform heavy lifting Follows all Academy safety regulations Other duties as assigned Minimum Qualifications: A successful candidate will have the following: Bachelor's degree in Botany or closely related field required; Master's degree in Botany or closely related field required, or equivalent education and experience required Demonstrated expertise in Botany Experience in relevant computer programs required Minimum six years of experience in curatorial or closely related work (inclusive of education), including physical curation, object tracking, loan processing, data management and facilitating collections visitors Minimum two years' experience working with volunteers or interns, including onboarding, training and managing Ability to identify needs of the departmental collections and willingness to lead projects independently Specific knowledge of systematic botany and the literature relevant to the field Ability to work well collaboratively with internal team members and external collaborators Excellent verbal and written communication skills and the ability communicate effectively with staff, cross-functional teams and external partners from different identities and experiences Ability to bring new ideas, create inventive solutions and find efficiencies to transform manually or detailed processes Bilingual (spoken and/or written) in any non-English language, or the ability to research translations of non-English languages, is desirable Familiarity with the California/western North American flora is desirable Demonstrated commitment to equity and inclusion Physical Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, reach with hands and arms, talk and hear. Must be able to lift 40 lbs. Must be able to climb rolling ladders and reach above shoulder level for twenty percent (20%) of the day. Must be able to perform repetitive motions 50% of the time. Compensation and Benefits: The salary range for this position is Step 1 $35.78, Step 2 $36.50, Step 3 $37.23. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, Temporary Position (40 hours/week). Initial term of 2 years with potential for extension, contingent upon continued funding. How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $35.8 hourly 8d ago
  • Collector

    Crane Pest Control

    Collections specialist job in Santa Clara, CA

    We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Crane team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Collector position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Crane's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Crane, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Collector, you'll play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Crane Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs and initiatives * Safeguard customer's privacy and other proprietary information What type of benefits will you receive? * Pay Range is $23-$25 per hour. * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Crane is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #CRANEIND739 #CRANE739IND What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Crane is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #CRANEIND739 #CRANE739IND As a Collector, you'll play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Crane Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs and initiatives * Safeguard customer's privacy and other proprietary information What type of benefits will you receive? * Pay Range is $23-$25 per hour. * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program
    $23-25 hourly 52d ago
  • Automotive Accounts Receivables

    United Auto Credit 3.4company rating

    Collections specialist job in San Jose, CA

    Job Title: Automotive Accounts Receivable Specialist Reports To: Accounting Manager or Controller The Automotive Accounts Receivable Specialist is responsible for managing all aspects of the accounts receivable process for an automotive dealership or group of dealerships. This includes, but is not limited to, invoicing customers, processing payments, maintaining accurate records, and following up on outstanding balances. The role requires strong organizational skills, attention to detail, and excellent communication abilities. Key Responsibilities: Invoice Generation & Distribution: Generate and distribute accurate invoices to customers for vehicle sales, service, parts, and other related transactions. Ensure invoices are generated in a timely manner and according to established procedures. Utilize accounting software (CDK Global or others) to generate and manage invoices. Payment Processing: Process customer payments received via various methods, including cash, checks, credit cards, and electronic funds transfers (EFTs). Reconcile payments to invoices and ensure proper posting to customer accounts. Prepare bank deposits and reconcile daily cash receipts. Account Management & Collections: Monitor customer accounts for past-due balances. Contact customers via phone, email, and/or mail to collect outstanding payments. Negotiate payment arrangements with customers, as needed. Maintain accurate records of all collection efforts and communications. Identify and escalate delinquent accounts to the appropriate supervisor. Record Keeping & Reporting: Maintain accurate and organized accounts receivable records. Prepare and analyze accounts receivable aging reports. Assist in month-end closing procedures, including the reconciliation of accounts. Generate and provide reports on accounts receivable activity, as requested. Customer Service: Provide excellent customer service to both internal and external customers. Respond to customer inquiries regarding invoices, payments, and account balances in a timely and professional manner. Resolve any discrepancies or disputes related to accounts receivable. Compliance: Adhere to all company policies and procedures related to accounts receivable. Ensure compliance with all relevant federal, state, and local regulations. Other Duties: Assist with other accounting and administrative tasks, as needed. Participate in training and professional development activities to enhance skills and knowledge. Maintain confidentiality of customer and financial information. Qualifications: Experience: 1+ years of accounts receivable experience, preferably within an automotive dealership environment. Skills: Strong understanding of accounts receivable principles and practices. Proficiency in accounting software (e.g., CDK Global, Reynolds and Reynolds, or similar). Excellent data entry and accuracy skills. Strong organizational and time management skills. Effective communication and interpersonal skills, both written and verbal. Ability to work independently and as part of a team. Ability to handle multiple tasks and prioritize effectively. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong problem-solving skills. Benefits: Competitive salary Health insurance (medical, dental, vision) Paid time off (vacation, sick days, holidays) Employee discounts on vehicles and services Work Environment: This position typically works in a standard office environment within a dealership or corporate setting. The job may require extended periods of sitting, using a computer, and interacting with customers and colleagues.
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Billing Accounts Receivable

    Mindlance 4.6company rating

    Collections specialist job in San Francisco, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description We are looking for a competent Billing Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the processing of incoming payments along with the issuing of necessary paperwork. Responsibilities Assume the responsibility of receiving and sorting incoming payments with attention to credibility Manage the status of accounts and balances and identify inconsistencies Issue and post bills, receipts and invoices Check the validity of debit accounts Update accounts receivable database with new accounts or missed payments Ensure all clients remain informed on their outstanding debts and deadlines Provide solutions to any relative problems of clients Write thorough reports on billing activity with clear and reliable data Additional Information Reach me on ************
    $38k-48k yearly est. 60d+ ago
  • Automotive Accounts Receivables/deposits

    Infiniti of San Jose 4.4company rating

    Collections specialist job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $42k-50k yearly est. 4d ago
  • Accounts Receivable / Accounts Payable Specialist

    Verus Associates, Inc. 3.8company rating

    Collections specialist job in Concord, CA

    We at Verus are seeking a highly motivated and experienced Accounting Specialist to join our engineering and technical services firm! About Verus Verus is an engineering and technical services firm specializing in industrial automation, controls, SCADA systems, business process engineering and consulting for a wide array of industries. We have expertise in all aspects of systems integration including electrical design, instrumentation, control panel design/build, programming, and commissioning. Since the company's founding in 2015, Verus has grown to a team of over 80 employees with 5 locations in California, Nevada, Idaho, Oregon, and Washington. Overview As an Accounting Specialist, you will be an integral part of Verus' financial organization, partnering with the Controller and CFO to contribute significantly to our day-to-day operations. You will have the opportunity to grow professionally as the company expands, and your diligence and attention to detail will play a crucial role in our financial success. We look forward to welcoming a motivated and dedicated individual eager to take on this challenging and rewarding role. The Accounting Specialist will be responsible for the following: Accounts Receivable: Generate and issue invoices to clients accurately and timely. Monitor accounts receivable aging and follow up on overdue payments. Communicate with customers regarding billing inquiries and discrepancies. Reconcile and post accounts receivable ledger to ensure accuracy. Prepare and analyze AR reports for management review. Deposits incoming payments and post to accounting system as cash receipts Assist project managers to submit required pay application, progress payment demand and related lien waivers preparations Reconcile contract, WIP, change orders, and retention amounts Accounts Payable: Review and verify invoices and expense reports for accuracy and compliance with company policies. Process invoices for payment, ensuring proper authorization and coding. Reconcile vendor statements and resolve discrepancies. Maintain vendor relationships and respond to inquiries. Prepare and process payments (checks, ACH, wire transfers) accurately and on time. General Accounting Support: Assist with month-end close procedures, including journal entries and reconciliations. Maintain accurate and up-to-date financial records. Assist in the preparation of financial reports and analysis as needed. Collaborate with other departments to ensure accurate and timely financial information. Compliance and Internal Controls: Ensure compliance with company policies and procedures, as well as relevant accounting standards and regulations. Assist in the development and implementation of internal controls to safeguard company assets and ensure financial integrity. Participate in audits and provide documentation and support as needed. Administrative: Complete various office related tasks: retrieve incoming and send outgoing mail and distributing it to the appropriate recipients. Assist Controller with any ad roc reports needed and backup as needed for the administrative and accounting team Backup administrative tasks for purchase orders, job setup, ordering supplies for the office as needed. Requirements: Bachelor's degree in accounting, Finance, or related field preferred or equivalent experience. 3 or more years of experience in accounts receivable, accounts payable, or general accounting role. Proficiency in accounting software and Microsoft Excel, including Pivot Table experience. Strong understanding of accounting principles and practices. Excellent attention to detail and accuracy. Effective communication skills, both verbal and written. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills. Experience in reconciliations and financial reporting. Knowledge of internal controls and compliance standards. This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be added, deleted, or modified as required.
    $43k-57k yearly est. 17d ago
  • In Office Billing/Collections Clerk

    American Home Health Care 3.9company rating

    Collections specialist job in Pleasanton, CA

    The Biller/Collections Coordinator is responsible for managing collections, accounts receivable (AR) follow-ups, insurance authorizations, and other assigned billing-related duties. This position ensures timely collection of outstanding balances and works closely with payers, internal teams, and patients to resolve any reimbursement issues. This role does not involve filing claims, as claims are submitted by HomeHealthMD and HospiceMD EMR personnel. Job Responsibilities Contacts insurance companies, Medicare, Medicaid, and patients regarding unpaid balances using the aging report and other google products to work on aging and comment updated status. Assists with QA/Compliance/Billing workflows Resolves denied or delayed payments by working with payers and internal teams, including HHMD and HMD teams Documents all collection efforts and maintains detailed records of payment resolutions o the RA Report section of HHMD and HMD Obtains and tracks insurance authorizations for home health and hospice services. Ensures proper documentation is submitted for authorization approvals. Communicates with insurance providers and internal staff regarding authorization requirements. Reviews AR reports and coordinates with billers to address unpaid claims. Assists in resolving billing discrepancies or issues flagged by payers Supports responses to audits or payer requests for additional documentation. Collaborates with intake, clinical, and administrative teams to streamline reimbursement processes. Maintains compliance with Medicare, Medicaid, and private insurance guidelines. Performs additional duties as assigned by management. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Requirements Minimum Qualifications: Experience in home health or hospice billing/collections preferred. Knowledge of Medicare, Medicaid, and private insurance reimbursement policies. Strong understanding of authorizations, AR follow-up, and collections processes. Familiarity with HomeHealthMD and HospiceMD EMR systems is a plus. Complies with accepted professional standards and practices. Demonstrates strong verbal and written communication skills. Ability to work independently, prioritize tasks, and meet deadlines. At Least one year of previous health care related billing related experience, preferably in home health care billing. Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard office setting; tasks are regularly performed without exposure to adverse environmental conditions; frequent interaction with staff and the general public. The role requires that you wear a headset, access and work within multiple systems while addressing callers' concerns in real time. Physical: Incumbents require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; light lifting, carrying, pushing and pulling; ability to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction.
    $36k-43k yearly est. 10d ago
  • Wholesale Junior Account Representative

    Graffeo Coffee Roasting Company, Inc.

    Collections specialist job in San Francisco, CA

    Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
    $40k-60k yearly est. 5d ago
  • Senior Billing Risk and Systems Analyst

    Asset Mark 4.1company rating

    Collections specialist job in Concord, CA

    AssetMark is a leading wealth management platform dedicated to empowering independent financial advisors. Our mission is to enable financial advisors to make a profound difference in the lives of their clients. Over 10,000 advisors rely on AssetMark for our investment solutions, innovative technology, advanced services and expertise to help them grow their businesses. The Job/What You'll Do: We are searching for someone to bring a continuous improvement and controllership mindset to a growing asset management company. The right candidate will be a proven self-starter with an owner/operator mentality who must bring strong ownership and accountability to our organization. The successful candidate will bring a strong technology, risk, audit, and compliance mindset, excellent oral and written communication skills, and a passion for excellence. The Senior Billing Risk and Systems Analyst is responsible for conducting audits, strengthening control frameworks, and performing risk assessments to ensure the accuracy, completeness, and integrity of billing processes. This role collaborates closely with the Billing Implementation Manager, Billing Operations, and Product & Engineering teams to drive improvement projects, automate manual processes, and enhance operational efficiency within billing and revenue operations. Additionally, the Senior Billing Risk and Systems Analyst supports M&A integration, provides actionable insights to improve client experience and mitigate organizational risk, and fosters a strong risk-aware culture across the organization. This is a full-time position in our Concord, CA office with a hybrid work schedule. Responsibilities: * Lead pre-billing audits to ensure the accuracy of billing inputs into the billing system * Monitor and fix daily billing import errors * Complete quarterly audits to validate the accuracy and reasonableness of custodial partner billing. * Maintain data integrity and accuracy within the billing system and reports * Oversee end-to-end controls to ensure the completeness and accuracy of all billing activities in the billing system * Conduct ongoing risk assessments, identifying key risks and recommending appropriate control measures * Oversee the effectiveness of risk controls, monitor performance, and implement improvements as needed * Promote a strong risk-aware culture through consistent communication, training, and best practices * Partner with the Billing Implementation Manager in billing improvement initiatives and defect fixes, ensuring they are properly prioritized, thoroughly tested, and successfully implemented * Support the Billing Operations Manager and the Billing Implementation Manager on mergers & acquisitions and consolidation projects within the AssetMark billing system * Collaborate with cross-functional teams to identify operational, financial, regulatory, and reputational risks * Facilitate comprehensive reviews of client experience cases, identify root causes and trends, and provide actionable recommendations to Platform Revenue leaders Knowledge, Skills, and Abilities: * Strong aptitude for rapidly understanding and mastering new technologies or systems * Prior external or internal audit experience * Deep knowledge of the TAMP industry, particularly platform-based or advisory fee/management fee structures * Knowledge of financial services regulatory requirements preferred * Ability to articulate clear messages and concise instructions through oral and written communication * Strong prioritization and organizational skills * Proven ability to build cross-functional relationships, especially with Sales, Legal, and Finance teams. * Ability to manage multiple priorities and work with a high degree of independence and accountability. * Ability to assess and minimize risk to organization * Outstanding Customer Focus - seeing the "bigger" picture and the ability to always identify what is in the best interest of the client and the firm Education & Experience: * Bachelor's degree or equivalent experience required * 5+ years' financial services experience required Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. #LI-CR1 #LI-hybrid Who We Are & What We Offer: We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. Our Mission Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience. Our Values Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day. We believe in: * Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. * Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. * Unyielding Integrity, doing what's right, always. Even when it's hard. * Collective Respect, in being authentic, inclusive and valuing all voices while winning together. * Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions. These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. Our Culture & Benefits Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life. * Flex Time or Paid Time Off and Sick Time Off * 401K - 6% Employer Match * Medical, Dental, Vision - HDHP or PPO * HSA - Employer contribution (HDHP only) * Volunteer Time Off * Career Development / Recognition * Fitness Reimbursement * Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
    $90k-100k yearly Auto-Apply 50d ago
  • Collections Specialist, Senior

    California Academy of Sciences 4.1company rating

    Collections specialist job in San Francisco, CA

    About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity Reporting to the Herbarium Collection Manager and under minimal supervision, the Curatorial Assistant III performs duties related to specimen preparation, cataloging and archiving, processing loans, digitization, collection maintenance and organization. The incumbent is expected to work with a high degree of autonomy, developing and leading projects as needed, and to provide expertise in the relevant discipline. The incumbent will independently manage one or more of the duties and responsibilities listed, and will contribute to the team's efforts in many, if not all, of the others. Assigned responsibilities for this position are diverse and range from moderately simple to complex in nature. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. Key Responsibilities Helps maintain departmental collection and its files, including specimen preparation, updating and organization of current collection, and accessioning of new specimens Performs curatorial duties such as processing loans & exchange Assists in overseeing departmental digitization activities; must become familiar with specimen database, operating digital camera equipment and image processing software Trains and supervises all department volunteers and interns Performs literature review and archival research to answer inquiries or in the performance of routine curation of collections Provides taxonomic identifications consistent with education and training or experience appropriate to this position Assists in maintaining the quality of information in the database Assists visitors, students or scientists in the use of the collections; leads departmental tours and occasional public demonstrations for Academy members and visitors May assist Curators in research activities, which may include fieldwork, labwork, literature review and/or other research-related activities Serves as acting collection manager in the Collection Manager's absence, responsible for all day-to-day collections activities and decision making Serves on Academy-wide committees, or as a liaison for the Collections Manager on standing committees May contribute to the building of exchange material by participating in field collection efforts Encouraged to participate in or present talks at professional scientific meetings May perform heavy lifting Follows all Academy safety regulations Other duties as assigned Minimum Qualifications: A successful candidate will have the following: Bachelor's degree in Botany or closely related field required; Master's degree in Botany or closely related field required, or equivalent education and experience required Demonstrated expertise in Botany Experience in relevant computer programs required Minimum six years of experience in curatorial or closely related work (inclusive of education), including physical curation, object tracking, loan processing, data management and facilitating collections visitors Minimum two years' experience working with volunteers or interns, including onboarding, training and managing Ability to identify needs of the departmental collections and willingness to lead projects independently Specific knowledge of systematic botany and the literature relevant to the field Ability to work well collaboratively with internal team members and external collaborators Excellent verbal and written communication skills and the ability communicate effectively with staff, cross-functional teams and external partners from different identities and experiences Ability to bring new ideas, create inventive solutions and find efficiencies to transform manually or detailed processes Bilingual (spoken and/or written) in any non-English language, or the ability to research translations of non-English languages, is desirable Familiarity with the California/western North American flora is desirable Demonstrated commitment to equity and inclusion Physical Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, reach with hands and arms, talk and hear. Must be able to lift 40 lbs. Must be able to climb rolling ladders and reach above shoulder level for twenty percent (20%) of the day. Must be able to perform repetitive motions 50% of the time. Compensation and Benefits: The salary range for this position is Step 1 $35.78, Step 2 $36.50, Step 3 $37.23. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, Temporary Position (40 hours/week). Initial term of 2 years with potential for extension, contingent upon continued funding. How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $35.8 hourly Auto-Apply 42d ago
  • Automotive Accounts Receivables/deposits

    United Auto Credit 3.4company rating

    Collections specialist job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-54k yearly est. Auto-Apply 60d+ ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Sunnyvale, CA?

The average collections specialist in Sunnyvale, CA earns between $32,000 and $57,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Sunnyvale, CA

$43,000
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