Collections specialist jobs in Wisconsin - 272 jobs
Collections Specialist
UW Credit Union 4.6
Collections specialist job in Madison, WI
If you are passionate about helping people through life's challenges and thrive in a dynamic, member-first environment, UW Credit Union is looking for a CollectionsSpecialist (internally known as a Credit Solutions Specialist) to join our close-knit team. We don't call it “collections” for a reason - our goal is to partner with members, understand their unique situations, and provide realistic solutions to get their finances back on track.
At UW Credit Union, humanity counts most. We know that life happens, and we approach every conversation with empathy, compassion, and persistence. Our delinquency rate is well below the industry average, thanks to our dedicated and skilled Credit Solutions Specialists who make a real difference every day.
Responsibilities
A Day in the Life of a Credit Solutions Specialist
No two days are the same. You'll pivot quickly to meet member and department needs while balancing multiple priorities in a fast-paced, call center-style environment. Here's what you can expect:
Take inbound calls, engaging in meaningful, often complex financial conversations.
Summarize next steps for members at the end of each call, thank them for reaching out, and ensure they feel supported.
Review and collect on assigned delinquent loans by gathering background data, documenting conversations, and sending required notifications.
Analyze accounts to determine the best next steps based on account type, balance, credit score, collateral value, and more.
Negotiate payment arrangements or loan extensions (typically 1-3 months) within established guidelines.
Meet specific department KPIs, including inbound/outbound call volume, promises to pay, dollars collected, and quality scores.
Collaborate with branch staff and internal teams to resolve member issues; escalate cases to management when appropriate.
Serve as a liaison for auto repossession agencies when needed.
Recommend operational improvements to enhance service and productivity.
Qualifications
What You'll Bring to the Team
Ability to work on-site three days per week.
2-3 years of experience in banking, retail, or customer service (call center experience strongly preferred; financial services call center experience a plus).
Strong customer service focus with the ability to handle difficult conversations and remain member-first in every interaction.
Ability to work in a fast-paced environment, pivot between priorities, and handle multiple systems and processes with accuracy.
Excellent communication, relationship building, problem solving, and organizational skills.
Strong attention to detail and sound decision-making.
Knowledge of lending, collections concepts, and applicable laws (including the FDCPA) preferred.
Spanish bilingual skills are a plus.
A team mindset with the ability to work independently and mentor others.
Why work for UW Credit Union?
Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:
21.5+ days annual paid time off (4+ weeks)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
11 paid holidays (includes your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental and Vision plans, including domestic partner eligibility
Employee Assistance Program
And more!
$37k-44k yearly est. Auto-Apply 15d ago
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Senior Epic Hospital Billing Analyst
Cardamom Health
Collections specialist job in Madison, WI
Title: Application Analyst - Hospital Billing Department: Information Technology Reports to: Manager, Patient Financial Systems Status: Full-Time Exempt Employee, contract, 40 hours a week, 3-5 months (W2)
The Application Analyst for Hospital Billing is responsible for the validation, design, build, testing, and implementation of the Epic Hospital Billing systems. This role requires a strong understanding of project scope, schedule, and quality within the Epic Hospital Billing applications. The analyst follows detailed work plans and demonstrates competency in system analysis and implementation activities, including workflow analysis, data collection, reporting needs, and technical troubleshooting related to vendor software.
This position identifies issues that may impact deadlines or deliverables, escalates them to the Product Lead, and collaborates with leadership to resolve problems and apply risk mitigation strategies.
KEY RESPONSIBILITIES
(Not all-inclusive and may vary with assignments)
Essential Functions
The Epic Hospital Billing Analyst serves as the primary validation, build, and support contact for the Epic Hospital Billing Team and coordinates all questions and issues that arise during implementation and support phases. Responsibilities include:
Acting as the primary support contact for the application.
Serving as a bridge between end users and Epic staff.
Helping Epic staff understand the east-coast client's operational needs and supporting validation of workflows and Model System configuration.
Coordinating all issues that arise within the application area.
Participating in all phases of system implementation (planning, build, testing, training, go-live, and post-go-live support).
Adhering to standards for naming conventions, numbering, and security classifications.
Understanding application specifications and preparing detailed documentation as needed.
Investigating and validating user preferences and operational needs.
Developing and maintaining internal procedures.
Collaborating with the team and vendor to create and execute implementation plans.
Assisting HRRC, SBO, Revenue Integrity & Management, and Research staff in documenting processes and issues.
Facilitating identification and resolution of system issues that impact enterprise operations.
Developing strong knowledge of organizational processes, policies, and business operations as they relate to the project.
Actively participating in go-live and post-live support, including training, issue management, and application updates (requires flexibility for various shifts during go-lives and upgrades).
Leading application team meetings as needed.
Participating in leadership and project meetings.
Facilitating accurate and efficient communication between all involved parties.
Ensuring completion of project tasks in accordance with established procedures, including change control.
Assisting facilities in meeting evolving regulatory requirements.
Breaking down complex problems into manageable tasks.
Working independently and collaboratively across functional areas and organizational levels.
Recording time accurately and promptly against assigned tasks.
Contributing to and consistently applying the east-coast client's policies, procedures, and standards of professionalism in all interactions.
Conducting oneself in alignment with the Corporate Compliance Assurance Program and supporting the mission and goals of the organization.
Participating in information security awareness programs and reporting suspected fraud, abuse, or policy violations as appropriate.
Working within an Agile framework, ensuring tasks are prioritized and executed within two-week sprints.
FUNCTIONAL ABILITIES
(Including but not limited to)
Excellent interpersonal skills for day-to-day interaction with hospital entities, billing offices, and department leadership.
Strong written and verbal communication skills.
Experience in SBO (including statements, vendor extracts, and reporting), Client Billing, and Research Billing.
Willingness to travel between facilities.
Availability to attend training classes out of state, which may require overnight travel.
Ability to manage high visibility and communication with senior management under project deadlines.
Independent judgment and confidentiality in handling sensitive information.
Ability to work effectively in a fast-paced environment while maintaining high quality and timeliness.
Willingness to provide regular on-call support and work overtime as needed to meet project demands.
KNOWLEDGE AND SKILL REQUIREMENTS
Education, Training, and Experience:
Bachelor's degree and at least 3 years of experience in a progressive IT role.
Working knowledge of relevant policies, procedures, and business operations.
Proficiency in Microsoft Office, Microsoft Project, and Visio.
Proven ability to manage deadlines and shifting priorities.
Strong project management skills, including meeting facilitation, prioritization, conflict resolution, and issue tracking.
Excellent communication and follow-up skills.
Detail-oriented with the ability to identify and clarify complex system requirements.
Strong problem-solving, interpersonal, and self-motivation skills.
Epic certification (or the ability to obtain certification), including:
Resolute Hospital Billing Administration
Resolute Hospital Billing Charging
Charge Router
Research Billing
$43k-65k yearly est. 14d ago
Collections Specialist - Madison, WI (On-site)
Gainwelltechnologies
Collections specialist job in Madison, WI
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Join Gainwell Technologies and play a key role in helping clients manage financial operations efficiently and compliantly. As a CollectionsSpecialist, you'll handle outbound and inbound communications with customers to resolve outstanding accounts, maintain accurate documentation, and ensure a positive client experience while upholding all compliance standards.
Your role in our mission
* Conduct outbound and inbound collection calls using automated systems to assess account status and support resolution.
* Document all communications and updates accurately to maintain account history and compliance records.
* Verify loan or account details, ensuring proper authorization and adherence to client specifications.
* Facilitate customer payments through approved systems and assist with repayment arrangements as needed.
* Maintain accurate customer data and process updates to ensure timely and correct account information.
What we're looking for
* Minimum 2 years of experience in credit or collections operations.
* Familiarity with the Fair Debt Collection Practices Act (FDCPA) and related compliance requirements.
* Strong communication and customer service skills.
* Proficiency in Microsoft Office applications and business systems software.
* Ability to negotiate payment terms while maintaining professionalism and empathy.
What you should expect in this role
* 100% onsite position at our Madison, WI office located at 313 Blettner Blvd.
* Full-time schedule, Monday-Friday (40 hours per week), following standard Central Time business hours.
* Opportunities for professional growth, ongoing training, and skill development.
* A supportive, collaborative work environment focused on quality, compliance, and client satisfaction.
* Comprehensive benefits package including health, dental, and vision insurance, 401(k) with company match, and additional voluntary benefits starting on day one.
* Paid time off, company-observed holidays, and vacation eligibility after the standard waiting period.
#LI-ONSITE
#LI-JT1
The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
Responsible for administering the region's credit program consistent with credit policies, procedures, and
departmental goals while minimizing bad debts and maximizing the return on accounts receivables by utilizing a variety of collections strategies to ensure improved operations and to determine risk/credit worthiness.
Primary Duties /Responsibilities:
* Establish terms of payments and credit limits after reviewing and analyzing the available information on existing and/or potential customers.
* Collect all assigned accounts receivable that have matured and maintain all active customer files to determine slow paying or lowest possible loss from bad debts.
* Conduct special credit investigations and customer appraisals utilizing a variety of reports such as Dunn and Bradstreet to determine credit worthiness. to make an informed credit decision once information has been received.
* Develop customer credit histories to determine credit status prior to establishment of lines of credit.
* Research invoice discrepancies for resolution of aged/ past due receivables and develop strategies to recover monies due Onyx.
* Analyze in-house financial reports to identify potential problem cases and prepare various reports for management review.
* Work with other professionals within the region to discuss credit issues, specifically leading credit and collection meetings with Operations and Sales Leadership.
Qualifications
Education / Experience / Background:
* High School diploma or GED required
* BS or BA in Business or related financial discipline preferred
* 3 to 5 years related work experience in Commercial or Factoring areas preferred
Knowledge / Skills / Abilities:
* Computer proficiency with Microsoft ExcelSuite
* Strong team player
* Excellent interpersonal and communication skills
* Time management: the ability to organize and manage multiple deadlines
* Strong customer orientation
* Ability to negotiate effectively
* Ability to create & prepare reports as necessary.
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$50k-69k yearly est. 12d ago
Accounts Receivable Specialist
American Packaging Corporation 4.5
Collections specialist job in Columbus, WI
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree in accounting or related field from four-year college or university; or Associate degree in accounting or related field plus 2 years of experience; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES
Candidate must possess/exhibit the following skills/abilities:
Reliability: at work every day on time
Accuracy: uncompromised
Communication Skills: technical information, internal/external customers, all levels of employees
Conflict Resolution
Attention to Details
Independence
Manage multiple projects, priorities, and deadlines
Organizational skills
Professionalism/professional demeanor
Team: work as a member with all employees
Proficiency in MS Office products including Excel
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
***************************************.
$35k-44k yearly est. Easy Apply 6d ago
Accounts Receivable Specialist
Genus 3.8
Collections specialist job in DeForest, WI
Genus Company has an exciting opportunity for an Accounts Receivable Specialist to support the North America ABS and PIC business units. This role has primary accountability for partnering closely with the North America Accounts Receivable Supervisor to maintain and strengthen internal controls while ensuring financial transactions are recorded and reported accurately, efficiently, and on time. You'll play a key role in supporting a high-performing finance function that enables the business to operate with confidence and clarity.
The position is based near our DeForest, WI office and offers a hybrid work arrangement, with two days per week of in-person collaboration.
The salary range for this position is $60,500 - $70,500 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
You Will
* Process the monthly customer statements and daily invoices, liaising with IT and the external vendor as required.
* Monitor and manage customer credit limits as needed, ensuring any new or revised limits are properly evaluated and approved to reduce the risk of non-payment.
* Accurately process and allocate customer payments in the ERP system, as needed.
* Process monthly dunning letters.
* Work with external collection agency to collect open bad debts.
* Process and reconcile bad debt and recoveries.
* Monitor customer prepayment programs and beef deferred programs.
* Support collection efforts, contacting customers and reps as required.
* Review and reconcile customer accounts, as needed.
* Monitor and manage customer tax exempt certificates.
* Serve as back-up for the AR Supervisor for credit worthiness decisions, releasing held orders, and other time-sensitive AR tasks, as needed.
* Participate in system testing for updates and enhancements.
* Build strong working relationships with global colleagues and actively share best practices.
* Adhere to all company policies, procedures, and internal controls.
* Uphold the Genus core values, mission and vision.
* Position may require work responsibilities outside of normal business hours.
* Performs other projects and responsibilities as assigned.
Requirements
Basic Qualifications: (required)
* Minimum of 2 years' experience in an accounting or accounts receivable role.
* Strong commitment to delivering high-quality, timely, and accurate financial results.
* Experience in a fast-paced accounting environment preferred, with an organized, self-driven, and curious mindset focused on continuous improvement.
* Excellent interpersonal and communication skills.
* Proven ability to identify and implement process improvements.
* Authorized to work in the U.S. without sponsorship
Preferred Qualifications:
* Experience with ERP systems such as Microsoft Dynamics.
* Experience in manufacturing, distribution, biotech, agriculture, energy, or similar sectors is advantageous.
* Experience working in a global or international organization.
Business Overview
Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world - a mission that is important to a sustainable future.
ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the world's best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world's biggest farmers and food producers. IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.
PIC, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.
Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.
Benefits Overview
At Genus, we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (earned time off). This position will have opportunities for growth.
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at ***********************.
$60.5k-70.5k yearly Auto-Apply 37d ago
Senior Collections Specialist
Breakthroughfuel 3.6
Collections specialist job in Appleton, WI
The Senior CollectionSpecialist builds on the responsibilities of CollectionSpecialist I and II, handling more complex accounts and higher volumes of receivables. This role requires a deeper understanding of collection strategies and customer relationship management. The Senior CollectionsSpecialist offers best in class service and support to internal and external customers within our finance collections department.
We're looking for someone who possesses these top traits: communication, results-driven, problem solver, patient, and thinks outside the box.
This position is located in Appleton, WI.JOB RESPONSIBILITIES
Managing a portfolio of complex accounts which includes more robust tasks such as analyzing reports, creating spreadsheets, and operating between multiple systems.
Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer.
Train and mentor CollectionSpecialists I and II.
Support special projects or handle specialty areas that require advanced technical knowledge
Actively engaged and provide best in class service to our customers nationwide
Use sound judgement when making decisions and thinking through various scenarios
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way
by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned
QUALIFICATIONS
Required:
3-5 years of comparable experience and a strong ability to problem solve
An effective communicator who understands the importance of listening and being empathetic
Strong attention to detail and deadlines
Proficient use of multiple software programs such as Excel, PowerPoint, Word, and related
Possess strong technical skills
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
$41k-54k yearly est. Auto-Apply 5d ago
Supervisor, Patient Care NICU (Rotating Shifts)
CWI Landholdings 3.0
Collections specialist job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Job Summary
Responsible for shift supervision of nurses and technicians who provide direct patient care. Acts as an active member of the management team to support care management model, standards of nursing practice, legal regulations, and hospital policies.
**The schedule for this role may fluctuate and will be based on department and staffing needs. One weekend shift every other week.
Essential Functions
Supervises patient care activities on assigned shift and assigns the care of patients to staff nurses and nursing assistants.
Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions, and terminations.
Functions as an active member of the unit management team, assisting in making unit decisions. Communicates and explains management decisions to the staff.
Acts as clinical resource to unit staff members and nurses on other units. Communicates and escalates significant clinical issues to leadership.
Participates in unit, hospital, medical or nursing committees. Supports staff educational activities on the unit and works with educational services regarding staff development needs. Assists and supports staff members in their pursuit of professional goals.
Communicates with peers to keep apprised of hospital wide activities. Plans for staffing needs of upcoming shifts and changes scheduling if necessary. Assumes all principle duties and responsibilities of a Pediatric Nurse as workload demands.
Assists in making patient placement decisions on unit and works with other charge nurses, physicians Patient Care Manager, Patient Care Manager on-call and the Admitting Department to problem solve regarding patient placement issues. Assures patients are correctly classified on the assigned shift. Verifies and changes activity classification as necessary.
Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development
People Management Responsibility
Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development
Education:
Bachelor's Degree BSN required
Master's Degree MSN preferred
Experience:
2+ years technical experience necessary in order to gain knowledge of professional nursing practice and procedures, and proficiency in the care of complex pediatric patients, as well as experience in advance supervision in order to oversee unit staffing and activities of subordinate staff required
Knowledge, Skills and Abilities:
Analytical skills that are necessary to assess complex patient conditions effectively and to develop comprehensive plans of care. Synthesizes multiple sources of information to assist in the resolution of human responses to complex problems.
Interpersonal and communication skills to interact effectively with interdisciplinary health team members and consumers.
Licenses and Certifications:
License RN-Registered Nurse (30) - State of Wisconsin required
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
NRP-Neonatal Resuscitation Provider - American Academy of Pediatrics/American Heart Association required
Patient Care Responsibility:
Provides care appropriate to patient population and as described in applicable policies and procedures.
Required for All Jobs:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin, NRP-Neonatal Resuscitation Provider - American Academy of Pediatrics/American Heart Association
$23k-36k yearly est. Auto-Apply 60d+ ago
Accounts Receivable and Procurement Support Specialist
Wow Logistics Company 4.1
Collections specialist job in Neenah, WI
Who We Are
Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.
How Your Role Fits In
The Accounts Receivable and Procurement Support Specialist is responsible for supporting the company's revenue cycle through accurate billing, timely cash application, AR reconciliations, and effective collection efforts. In addition, the position provides administrative and supplier-related support to the accounting and procurement areas, including maintaining documentation, coordinating vendor information, and assisting with department operations. The ideal candidate is detail-oriented, organized, and able to collaborate across teams in a fast-paced environment.
What you'll do:
Billing & Receivables Management
Apply customer payments daily, including lockbox deposits and ACH remittances.
Maintain accurate AR balances by reconciling activity, identifying unapplied or misapplied payments, and supporting aging report accuracy.
Collections & Dispute Resolution
Monitor aging reports and conduct timely follow-up on past-due accounts via phone and email.
Document and escalate unresolved issues related to payment delays, short-pays, or disputes.
Customer & Vendor Setup
Create and maintain customer records, ensuring accurate billing, tax information, and contact data.
Conduct and document credit checks and assist in setting credit terms.
Supplier Relations and Administrative Support
Organize and maintain accounting documents (W-9s, tax exemption forms, manufacturing certificates, registrations).
Maintain vendor contracts, certificates of insurance, waste-management letters of guarantee and related procurement documents.
Perform department administrative functions, including incoming/outgoing document distribution, scanning, file maintenance, deadline tracking, outstanding PO tracking and supply ordering.
Provide back-up support to the Accounts Payable team as needed.
What it takes to succeed:
High school diploma or equivalent required; Associate's degree in Accounting, Finance, or Business is a plus.
2+ years of experience in an accounts receivable, billing, general accounting or administrative role required.
Proficiency in Microsoft 365 including Outlook, Excel and Word.
Experience working with accounting or general business software and systems.
Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism and integrity.
Our Commitment to You
At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (*************************************************************
Equal Opportunity Employer
WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#CP1450
$34k-43k yearly est. 10d ago
Accounts Receivable Specialist
Martin Systems 4.6
Collections specialist job in Green Bay, WI
Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers' fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members. Zeus operates Alert Alarm and Security Resources Pacific of Hawaii, SMG Security of Illinois, national-account provider UAS, Independent Alarm of New Jersey, PASS Fire and Security of Missouri, Martin Systems of Wisconsin, Bayside Fire and Security and Absolute Security Group of Maryland, and Gallaher & Associates of Tennessee. For more information, please visit ************************************
About Martin Systems
Martin Systems is a leading provider of integrated security, fire, life safety, and technology solutions serving businesses and communities across Wisconsin. With a commitment to customer service, innovation, and technical excellence, Martin Systems delivers customized solutions in video surveillance, intrusion detection, fire alarms, camera systems, access control, and 24/7 monitoring. Backed by a team of experienced professionals and strategic partnerships with top-tier manufacturers, Martin Systems is proud to protect People, Property and Profits across the communities of Wisconsin. Martin Systems is proud to be a part of Zeus Fire and Security.
Role Overview
Zeus is looking for an Accounts Receivable Specialist to join the Finance team. Reporting to the Assistant Controller, this position will be responsible for handling all aspects of accounts receivable for the company's most complex accounts.
Key Responsibilities
Ensure all invoices are delivered to the customers via agreed upon method (spreadsheet, email, portal, etc.)
Reviewing account statuses and generating age analyses
Investigating and solving customer complaints and queries
Ensure disputes with service or install invoices are being addressed (responsible to follow-up with service/install/sales team when needed to ensure timely resolution)
Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables for customers
All AR related contact with the customers assigned
Issuing credit memos when applicable
Performing account reconciliations and monitoring the customers' account details
Making sure invoices are paid - work with customers on payment collection when needed
Researching and resolving payment discrepancies
Making sure payments are correctly applied
Design and keep up to date methodology for organizing all information related to customer invoicing and payment collection
Reporting - details (customer) and summary - invoices, payments, unapplied
Ensuring compliance with the company's procedures
Protect organization's value by keeping information confidential
Provides consistent, professional, courteous, and high-quality customer service
Qualifications
Bachelor's degree required
3+ years of experience in billing and collections, or related experience
Strong analytical and problem-solving skills with a keen attention to detail.
ERP implementation and/or customer billing portal experience
Ability to work effectively both independently and as part of a team.
Excellent verbal and written communication skills.
Strong technology skills, specifically MS Excel, and the ability to navigate a fast-paced environment.
Work Requirements
The position is considered sedentary and requires extended periods of telephone and PC exposure.
EEOC Statement
Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$31k-36k yearly est. Auto-Apply 9d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections specialist job in Madison, WI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Senior Collector
Alto-Shaam, Inc. 4.1
Collections specialist job in Menomonee Falls, WI
Join the Alto-Shaam Team Virtually Tour our Facility:********************************** GHjskWR Whether you're just beginning your career or have years of assembly experience-you've come to the right place. Working at Alto-Shaam means you're part of a passionate team of people all working together towards one common goal. We want you on our team, because you believe in getting better every day. That kind of continuous improvement is what leads to promotions, pay raises, and company-wide innovation.
Since 1955, Alto-Shaam has pioneered industry-leading foodservice equipment that anticipates and responds to industry needs. Our solutions have helped generations of foodservice professionals enhance their menus while providing a greater return on their investment.
Job Description
The Senior Collector is responsible for managing and optimizing the company's accounts receivable portfolio. This role ensures timely collection of outstanding invoices, minimizes credit risk, and supports cash flow objectives. The Senior Collector will work closely with internal teams and external customers to resolve payment issues and maintain strong relationships.
The ideal candidate for an Senior Collector would be able to do the following:
* Collections Management:
* Proactively manage the entire portfolio of customer accounts to ensure timely payment.
* Monitor aging reports and prioritize collection efforts to meet DSO (Days Sales Outstanding) targets.
* Process Improvement:
* Identify and implement best practices to streamline collection processes.
* Assist in developing policies and procedures for credit and collections.
* Customer Communication:
* Contact customers via phone, email, and written correspondence regarding overdue invoices.
* Negotiate payment arrangements and resolve disputes professionally.
* Credit Risk Assessment:
* Review and analyze customer creditworthiness; recommend credit limits and terms.
* Collaborate with finance and sales teams to mitigate risk on new and existing accounts.
Qualifications
For a candidate to be successful as a Senior Collector they must have:
* Education:
* Associates Business Degree or higher
* Experience:
* Minimum 5 years of experience in credit and collections, preferably in manufacturing or distribution.
* Strong comfort with Microsoft Office Suite (Outlook & Excel) and strong knowledge of ERP systems (Oracle experience is a plus).
* Skills:
* Excellent negotiation and communication skills.
* Strong analytical and problem-solving abilities.
* Ability to work independently and manage multiple priorities.
* Experience handling large, complex accounts.
* High attention to detail and commitment to accuracy.
Additional Information
For more information about our benefits, job duties, and company values, go to
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$33k-41k yearly est. 8d ago
Accounts Receivable Specialist
Brookdale 4.0
Collections specialist job in Milwaukee, WI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or GED is required. Minimum of one year of customer service experience in a blended call center environment is required. Experience with a multi-channel product environment is preferred. Knowledge of general accounts receivable concepts and systems, and Microsoft Office (i.e. Excel, Word, etc.) is required. Must be detail oriented, organized, and accurate, and possess strong verbal and written communication skills.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
The Accounts Receivable Specialist is responsible for providing customer service and account resolution to Brookdale customers and associates to ensure exceptional service is provided through timely resolution of customer account billing issues.
Researches and resolves billing errors, disputes, cash application, and other issues through regular customer account audits to provide customers and business partners with accurate billing information while maintaining a high level of customer satisfaction.
Resolves account inquiries and escalates unsettled discrepancies to provide timely resolution.
Assists in training associates on Accounts Receivable policies, procedures, and functionality available in company platforms.
Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries. Works to resolves issues timely.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$34k-43k yearly est. Auto-Apply 49d ago
Collections Representative (WI)
Revcycle Careers
Collections specialist job in Milwaukee, WI
Job DescriptionDescription:
Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered.
Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect.
What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties.
Compensation Overview:
Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations.
6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in
excess
of your starting rate.
Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income!
Work from your home or in our Marshfield, WI office. A private office space is required.
Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off.
Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026.
Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds).
Additional options for Dental/Vision, paid short-term disability and life insurance benefits.
Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment
401K
Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more!
The company provides required equipment
Requirements:
Previously demonstrated experience working with customers to successfully resolve challenging situations is required.
Highly developed, professional communication skill suitable for conflict resolution is required.
Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training.
Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment.
Experience in medical or other bill collection is welcomed, but not required.
If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded.
RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
$17-20 hourly 26d ago
Collections Representative
Zurn Elkay Water Solutions Corporation
Collections specialist job in Milwaukee, WI
The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
Job Description
The Collections Representative performs a wide variety of credit and collection functions including processing and verifying applications for credit and soliciting payment on overdue accounts. Compiles necessary information from financial institutions such as banks and credit organizations to support credit decisions. Responsibilities also include documenting collection efforts, maintaining credit files documenting risk analysis support for unpaid invoicing, and executing timely written/verbal follow-up.
This position will be based in our Milwaukee, WI headquarters.
Key Accountabilities
* Drive collection activity thru effective written and verbal communication in a fast paced goal oriented collections department
* Provide excellent customer service investigating disputes, credit memo/refund processing, and review/process account adjustments
* Develop strong relationships with internal/external customers to strategically resolve any type of inquiry or discrepancy with detailed statements, bills, product orders, etc.
* Perform credit checks on new customers or existing customers as needed, and make sound decisions on credit limits.
* Ability to work cross functionally through out the organization to address root causes of invoicing inaccuracies.
Qualifications/Requirements
* High School Diploma
* Minimum of 3+ years of experience in a similar role
* Strong knowledge in Microsoft Excel, Word, and Outlook
* Strong leadership, communication, and analytical skills.
* Proficient mathematical skills
Capabilities and Success Factors
* Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
* Manages Complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
* Drives Results - Consistently achieving results, even under tough circumstances.
* Ensures Accountability - Holding self and others accountable to meet commitments.
* Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Total Rewards and Benefits
* Competitive Salary
* Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
* Matching 401(k) Contribution
* Health Savings Account
* Up to 3 weeks starting Vacation (may increase with tenure)
* 12 Paid Holidays
* Annual Bonus Eligibility
* Educational Reimbursement
* Matching Gift Program
* Employee Stock Purchase Plan - purchase company stock at a discount!
THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
Equal Opportunity Employer - Minority/Female/Disability/Veteran
$26k-33k yearly est. Auto-Apply 57d ago
Collections Representative
Zurn Elkay Water Solutions
Collections specialist job in Milwaukee, WI
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
Job Description
The Collections Representative performs a wide variety of credit and collection functions including processing and verifying applications for credit and soliciting payment on overdue accounts. Compiles necessary information from financial institutions such as banks and credit organizations to support credit decisions. Responsibilities also include documenting collection efforts, maintaining credit files documenting risk analysis support for unpaid invoicing, and executing timely written/verbal follow-up.
This position will be based in our Milwaukee, WI headquarters.
Key Accountabilities
Drive collection activity thru effective written and verbal communication in a fast paced goal oriented collections department
Provide excellent customer service investigating disputes, credit memo/refund processing, and review/process account adjustments
Develop strong relationships with internal/external customers to strategically resolve any type of inquiry or discrepancy with detailed statements, bills, product orders, etc.
Perform credit checks on new customers or existing customers as needed, and make sound decisions on credit limits.
Ability to work cross functionally through out the organization to address root causes of invoicing inaccuracies.
Qualifications/Requirements
High School Diploma
Minimum of 3+ years of experience in a similar role
Strong knowledge in Microsoft Excel, Word, and Outlook
Strong leadership, communication, and analytical skills.
Proficient mathematical skills
Capabilities and Success Factors
Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
Manages Complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
Drives Results - Consistently achieving results, even under tough circumstances.
Ensures Accountability - Holding self and others accountable to meet commitments.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan - purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran
$26k-33k yearly est. Auto-Apply 57d ago
Regional Collections Analyst (960)
American Builders and Contractors Supply Co 4.0
Collections specialist job in Beloit, WI
ABC Supply is North America's largest wholesale distributor of exterior and interior building products.
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Job Summary:
The primary function of this position is the protection and collection of the company's accounts receivable. This will help achieve maximum collections and minimize bad debt write-offs. This position is responsible for making collection calls, providing lien/prelien support and duties, communications with internal and external customers, customer account reviews, recommendations on credit accounts to line management.
Key Responsibilities:
Direct collection responsibility for collections within an assigned portfolio of accounts.
Notify A/R Associates and Branch Managers of payment misapplication issues, and insure that these issues are resolved in a timely fashion.
Negotiate payment arrangements with distressed customers
Recommend the suspension of credit privileges to the Branch Managers and elevate disagreements
Ensure that all necessary steps are taken to preserve lien/bond rights
Review and release orders from hold
Maintain notes in Get Paid and other relevant systems
Assist in the resolution of customer disputes impacting payments.
Collaborate with outside sales, branch management and district management on action plans to maintain the aging of AR at a satisfactory level.
Collaborate with Cash Application team to resolve various issues.
Participate in team meetings
Other duties and projects as assigned
Qualifications, Skills and Competencies:
Credit and collection experience with background in the construction industry preferred
Basic knowledge of effective collection practices, laws, construction liens and bonds
Effective negotiation skills
Effectively communication skills both verbal and written
Working knowledge of Microsoft Products
Experience of Notices, mechanics liens, payment bonds, bond claims and lien waivers
Multi-tasking abilities
Beloit Office based role with the potential for travel to meet with customers or attend events.
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long-term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
$41k-57k yearly est. Auto-Apply 13d ago
Accounts Receivable Specialist
American Packaging Corporation 4.5
Collections specialist job in Columbus, WI
Job DescriptionDescription:
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Columbus, WI
SUMMARY: The Accounts Receivable Specialist is responsible for timely and accurately invoicing customers, posting of daily cash receipts, and completing end of month procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, as well as other duties as assigned.
Customer Invoicing
Complete all areas of customer invoicing including:
Daily shipment and consignment usage of customer material
Weekly artwork and graphics charges
Weekly customer complaint credits
Manual billing adjustments as needed
Cash Posting
Prepare and post daily cash receipts. Note and follow up on short payments and unearned discounts.
Manage accounts receivable collections, ensuring timely resolution and escalation of any collection issues while maintaining positive relationships with customers and account managers.
Prepare, review, and reconcile monthly bank spreadsheet, including intercompany transfers.
End of Month Procedures
Complete final billing for the month on business day 1.
As needed, maintain and reconcile returns and allowances account for all CCF credits, rework billed, and miscellaneous cash collected for freight carrier claims.
As needed, provide sales reports and assist with reconciliation.
Other
Cross train to assist and backup other areas of accounting.
Assist with annual audit procedures and requests.
Support department projects.
Maintain detailed and up-to-date documentation of department procedures.
Adhere to company safety guidelines, attend, and participate in all company mandated meetings and safety programs, and complete required trainings timely.
Requirements:
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree in accounting or related field from four-year college or university; or Associate degree in accounting or related field plus 2 years of experience; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES
Candidate must possess/exhibit the following skills/abilities:
Reliability: at work every day on time
Accuracy: uncompromised
Communication Skills: technical information, internal/external customers, all levels of employees
Conflict Resolution
Attention to Details
Independence
Manage multiple projects, priorities, and deadlines
Organizational skills
Professionalism/professional demeanor
Team: work as a member with all employees
Proficiency in MS Office products including Excel
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
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