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Become A Collections Technician

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Working As A Collections Technician

  • Assisting and Caring for Others
  • Getting Information
  • Interacting With Computers
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Repetitive

  • Stressful

  • $48,000

    Average Salary

What Does A Collections Technician Do

Phlebotomists draw blood for tests, transfusions, research, or blood donations. Some of them explain their work to patients and provide assistance if patients have adverse reactions after their blood is drawn.

Duties

Phlebotomists typically do the following:

  • Draw blood from patients and blood donors
  • Talk with patients and donors to help them feel less nervous about having their blood drawn
  • Verify a patient’s or donor’s identity to ensure proper labeling of the blood
  • Label the drawn blood for testing or processing
  • Enter patient information into a database
  • Assemble and maintain medical instruments such as needles, test tubes, and blood vials

Phlebotomists primarily draw blood, which is then used for different kinds of medical laboratory testing. In medical and diagnostic laboratories, patient interaction is often only with the phlebotomist. Because all blood samples look the same, phlebotomists must identify and label the sample they have drawn and enter it into a database. Some phlebotomists draw blood for other purposes, such as at blood drives where people donate blood. In order to avoid causing infection or other complications, phlebotomists must keep their work area and instruments clean and sanitary.

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How To Become A Collections Technician

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Almost all employers look for phlebotomists who have earned professional certification.

Education and Training

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Programs are available from community colleges, vocational schools, or technical schools. These programs usually take less than 1 year to complete and lead to a certificate or diploma. Programs have classroom sessions and laboratory work and include instruction in anatomy, physiology, and medical terminology. Phlebotomists also learn specific procedures on how to identify, label, and track blood samples.

Many phlebotomists enter the occupation with a high school diploma and are trained to be a phlebotomist on the job.

Licenses, Certifications, and Registrations

Almost all employers prefer to hire phlebotomists who have earned professional certification.

Several organizations offer certifications for phlebotomists. The National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), the American Society for Clinical Pathology (ASCP), and the American Medical Technologists (AMT) offer Phlebotomy Technician certifications.

Candidates for certification typically need some classroom education, as well as some clinical experience. Certification testing usually includes a written exam and may include practical components, such as drawing blood. Requirements vary by certifying organization. California, Louisiana, Nevada, and Washington require their phlebotomists to be certified.

Important Qualities

Compassion. Some patients or clients are afraid of having their blood drawn, so phlebotomists should be caring in performing their duties.

Detail oriented. Phlebotomists must draw the correct vials of blood for the tests ordered, track vials of blood, and enter data into a database. Attention to detail is necessary; otherwise, the specimens may be misplaced or lost, or a patient may be injured.

Dexterity. Phlebotomists work with their hands, and they must be able to use their equipment efficiently and properly.

Hand–eye coordination. Phlebotomists draw blood from many patients, and they must perform their duties successfully on the first attempt, or their patients will experience discomfort.

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Top Skills for A Collections Technician

  1. Donation Process
  2. Health History Interviews
  3. Phlebotomy
You can check out examples of real life uses of top skills on resumes here:
  • Ensured efficient donation process focus on donor and sponsor expectations.
  • Conduct health history interviews assessing life style choices to determine donor eligibility according to operating procedure.
  • Performed a variety of routine and difficult phlebotomy procedures while maintaining donor's comfort and confidentiality.
  • Displayed an excellent customer service attitude in addition to interpersonal skills while effectively and respectfully communicating with all contacts.
  • Assist with whole blood collections from donors, customer service, drive to blood drive in heavy traffic with no accidents.

Collections Technician Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,483 Collections Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Collections Technician Resume

View Resume Examples

Collections Technician Demographics

Gender

Female

64.3%

Male

24.0%

Unknown

11.7%
Ethnicity

White

63.2%

Black or African American

13.2%

Hispanic or Latino

13.0%

Asian

7.1%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

67.6%

French

8.8%

Portuguese

2.9%

German

2.9%

Japanese

2.9%

Norwegian

2.9%

Tagalog

2.9%

Russian

2.9%

Korean

2.9%

Italian

2.9%
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Collections Technician Education

Schools

University of Phoenix

13.6%

Everest Institute

7.2%

The Academy

6.8%

The Community College of Baltimore County

6.8%

Remington College

6.3%

Sanford-Brown Institute - Landover

5.4%

Missouri College

4.5%

Ashford University

4.5%

Ross Medical Education Center

4.5%

ECPI University

4.1%

Prince George's Community College

4.1%

Harrisburg Area Community College - Harrisburg

4.1%

University of Missouri - Columbia

4.1%

Ivy Tech Community College of Indiana

4.1%

ATI College

3.6%

TESST College of Technology - Alexandria

3.6%

Kaplan University

3.6%

Baltimore City Community College

3.2%

Indiana Wesleyan University

3.2%

Ultimate Medical Academy - Clearwater

2.7%
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Majors

Medical Assisting Services

30.9%

Nursing

12.5%

Business

12.3%

Health Care Administration

5.0%

Medical Technician

4.7%

Nursing Assistants

3.9%

General Studies

3.9%

Biology

3.9%

Criminal Justice

3.9%

Psychology

2.9%

Management

2.7%

Accounting

2.3%

Clinical/Medical Laboratory Science

2.1%

Education

1.4%

Liberal Arts

1.4%

Clinical Psychology

1.4%

Human Services

1.3%

Communication

1.2%

Health Sciences And Services

1.2%

Political Science

1.1%
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Degrees

Other

37.7%

Bachelors

19.5%

Associate

18.1%

Certificate

10.8%

Diploma

6.7%

Masters

5.9%

License

0.8%

Doctorate

0.5%
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