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Become A Collections Technician

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Working As A Collections Technician

  • Assisting and Caring for Others
  • Getting Information
  • Interacting With Computers
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Repetitive

  • Stressful

  • $35,700

    Average Salary

Example Of What A Collections Technician does

  • Process blood and/or components per FDA and ARC protocols prior to distribution.
  • Assist in the set up and break down of blood drives.
  • Performed whole blood collection procedures 4.
  • Performed medical histories on all presenting volunteer blood donors.
  • Conducted health history interviews to determine donor eligibility.
  • Collect unit of blood and sample viles via venipuncture.
  • Performed quality control function checks on equipment.
  • Follow OSHA guidelines in task performance.
  • Performed phlebotomy and provided donor care during the collection of safe blood units.
  • Conducted health history interviews and provided donor care.
  • Perform phlebotomy procedures Obtain donor vitals i.e.
  • Take vital signs, update medications changes and room patients accordingly.
  • Conduct donor health history screening to determine eligibility and complete the phlebotomy for the collection of manual and automated blood units.
  • Perform drive set up, donor greeting, collection set labeling, processing and packaging blood and donor care reactions6.
  • Demonstrated high levels of customer service and excellence in public relations to promote a positive, professional image.
  • Performed whole blood collection procedures to include blood collection, health history and medical examinations.
  • Collect urine specimens and oral fluids Conduct scientific testing for the presence of prescribed and un-prescribed medications and illicit drugs.
  • Perform whole blood collection and apheresis procedures.
  • Have had donors that have complimented me on my ability to stick and my customer service skills.
  • Performed venipuncture for potential donors for testing, transfusion, and research.

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How To Become A Collections Technician

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Almost all employers look for phlebotomists who have earned professional certification.

Education and Training

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Programs are available from community colleges, vocational schools, or technical schools. These programs usually take less than 1 year to complete and lead to a certificate or diploma. Programs have classroom sessions and laboratory work and include instruction in anatomy, physiology, and medical terminology. Phlebotomists also learn specific procedures on how to identify, label, and track blood samples.

Many phlebotomists enter the occupation with a high school diploma and are trained to be a phlebotomist on the job.

Licenses, Certifications, and Registrations

Almost all employers prefer to hire phlebotomists who have earned professional certification.

Several organizations offer certifications for phlebotomists. The National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), the American Society for Clinical Pathology (ASCP), and the American Medical Technologists (AMT) offer Phlebotomy Technician certifications.

Candidates for certification typically need some classroom education, as well as some clinical experience. Certification testing usually includes a written exam and may include practical components, such as drawing blood. Requirements vary by certifying organization. California, Louisiana, Nevada, and Washington require their phlebotomists to be certified.

Important Qualities

Compassion. Some patients or clients are afraid of having their blood drawn, so phlebotomists should be caring in performing their duties.

Detail oriented. Phlebotomists must draw the correct vials of blood for the tests ordered, track vials of blood, and enter data into a database. Attention to detail is necessary; otherwise, the specimens may be misplaced or lost, or a patient may be injured.

Dexterity. Phlebotomists work with their hands, and they must be able to use their equipment efficiently and properly.

Hand–eye coordination. Phlebotomists draw blood from many patients, and they must perform their duties successfully on the first attempt, or their patients will experience discomfort.

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Collections Technician jobs

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Collections Technician Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Norwegian

  • German

  • Yoruba

  • Japanese

  • Greek

  • Russian

  • Korean

  • Italian

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Collections Technician

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Collections Technician Education

Collections Technician

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Top Skills for A Collections Technician


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Top Collections Technician Skills

  1. Efficient Donation Process
  2. Health History Interviews
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Operated as an effective team member to ensure efficient donation process focused on donor and sponsor expectations.
  • Conduct health history interviews assessing life style choices to determine donor eligibility according to operating procedure.
  • Have had donors that have complimented me on my ability to stick and my customer service skills.
  • Perform phlebotomy procedures Obtain donor vitals i.e.
  • ResponsibilitiesCollected urine specimens for drug testing and administered breath Alcohol tests.Skills UsedCustomer service,

Top Collections Technician Employers

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Collections Technician Videos

A Day in the Life - Veterinarian Technician

Career Choices - Vet Technician

Veterinary Technician Training: Lab Skills 1: Part 1 - Basic Blood Collection