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Become A Collections Technician

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Working As A Collections Technician

  • Assisting and Caring for Others
  • Getting Information
  • Interacting With Computers
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Repetitive

  • Stressful

  • $35,700

    Average Salary

What Does A Collections Technician Do

Phlebotomists draw blood for tests, transfusions, research, or blood donations. Some of them explain their work to patients and provide assistance if patients have adverse reactions after their blood is drawn.

Duties

Phlebotomists typically do the following:

  • Draw blood from patients and blood donors
  • Talk with patients and donors to help them feel less nervous about having their blood drawn
  • Verify a patient’s or donor’s identity to ensure proper labeling of the blood
  • Label the drawn blood for testing or processing
  • Enter patient information into a database
  • Assemble and maintain medical instruments such as needles, test tubes, and blood vials

Phlebotomists primarily draw blood, which is then used for different kinds of medical laboratory testing. In medical and diagnostic laboratories, patient interaction is often only with the phlebotomist. Because all blood samples look the same, phlebotomists must identify and label the sample they have drawn and enter it into a database. Some phlebotomists draw blood for other purposes, such as at blood drives where people donate blood. In order to avoid causing infection or other complications, phlebotomists must keep their work area and instruments clean and sanitary.

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How To Become A Collections Technician

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Almost all employers look for phlebotomists who have earned professional certification.

Education and Training

Phlebotomists typically enter the occupation with a postsecondary nondegree award from a phlebotomy program. Programs are available from community colleges, vocational schools, or technical schools. These programs usually take less than 1 year to complete and lead to a certificate or diploma. Programs have classroom sessions and laboratory work and include instruction in anatomy, physiology, and medical terminology. Phlebotomists also learn specific procedures on how to identify, label, and track blood samples.

Many phlebotomists enter the occupation with a high school diploma and are trained to be a phlebotomist on the job.

Licenses, Certifications, and Registrations

Almost all employers prefer to hire phlebotomists who have earned professional certification.

Several organizations offer certifications for phlebotomists. The National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), the American Society for Clinical Pathology (ASCP), and the American Medical Technologists (AMT) offer Phlebotomy Technician certifications.

Candidates for certification typically need some classroom education, as well as some clinical experience. Certification testing usually includes a written exam and may include practical components, such as drawing blood. Requirements vary by certifying organization. California, Louisiana, Nevada, and Washington require their phlebotomists to be certified.

Important Qualities

Compassion. Some patients or clients are afraid of having their blood drawn, so phlebotomists should be caring in performing their duties.

Detail oriented. Phlebotomists must draw the correct vials of blood for the tests ordered, track vials of blood, and enter data into a database. Attention to detail is necessary; otherwise, the specimens may be misplaced or lost, or a patient may be injured.

Dexterity. Phlebotomists work with their hands, and they must be able to use their equipment efficiently and properly.

Hand–eye coordination. Phlebotomists draw blood from many patients, and they must perform their duties successfully on the first attempt, or their patients will experience discomfort.

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Collections Technician jobs

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Collections Technician Demographics

Gender

Female

72.0%

Male

26.2%

Unknown

1.8%
Ethnicity

White

82.3%

Hispanic or Latino

10.1%

Asian

5.6%

Unknown

1.3%

Black or African American

0.7%
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Languages Spoken

Spanish

59.3%

French

7.4%

Portuguese

3.7%

Norwegian

3.7%

German

3.7%

Yoruba

3.7%

Japanese

3.7%

Greek

3.7%

Russian

3.7%

Korean

3.7%

Italian

3.7%
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Collections Technician Education

Schools

University of Phoenix

11.4%

The Community College of Baltimore County

9.6%

Remington College

7.0%

Harrisburg Area Community College - Harrisburg

6.1%

ECPI University

5.3%

Ashford University

5.3%

ATI College

5.3%

Kaplan University

5.3%

Troy University

4.4%

Ivy Tech Community College of Indiana

4.4%

Sanford-Brown Institute - Landover

4.4%

Ultimate Medical Academy - Clearwater

3.5%

Everest Institute

3.5%

The Academy

3.5%

Brown University

3.5%

Miller-Motte Technical College - Lynchburg

3.5%

Rasmussen College

3.5%

San Diego State University

3.5%

University of Missouri - Columbia

3.5%

Southern New Hampshire University

3.5%
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Majors

Medical Assisting Services

27.2%

Business

12.9%

Nursing

11.2%

Health Care Administration

5.8%

Nursing Assistants

4.9%

Biology

4.9%

General Studies

4.6%

Medical Technician

4.6%

Criminal Justice

3.7%

Psychology

3.1%

Management

2.5%

Accounting

2.2%

Computer Science

2.0%

Clinical/Medical Laboratory Science

1.7%

History

1.5%

Human Services

1.5%

Graphic Design

1.5%

Liberal Arts

1.4%

Health Sciences And Services

1.4%

Political Science

1.4%
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Degrees

Other

37.7%

Bachelors

21.4%

Associate

16.9%

Certificate

10.8%

Masters

6.5%

Diploma

5.7%

License

0.7%

Doctorate

0.3%
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Top Skills for A Collections Technician

EfficientDonationProcessHealthHistoryInterviewsCustomerServiceSkillsPhlebotomyProceduresUrineSpecimensWholeBloodCollectionBloodDonorsVenipunctureVitalSignsDonorReactionCareBloodPressureBloodDriveDonorHealthHistoryFDADonorEligibilitySafeBloodUnitsProfessionalImageApheresisProceduresCollectionTechnicianOsha

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Top Collections Technician Skills

  1. Efficient Donation Process
  2. Health History Interviews
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Operated as an effective team member to ensure efficient donation process focused on donor and sponsor expectations.
  • Conduct health history interviews assessing life style choices to determine donor eligibility according to operating procedure.
  • Have had donors that have complimented me on my ability to stick and my customer service skills.
  • Perform phlebotomy procedures Obtain donor vitals i.e.
  • ResponsibilitiesCollected urine specimens for drug testing and administered breath Alcohol tests.Skills UsedCustomer service,

Top Collections Technician Employers

Collections Technician Videos

A Day in the Life - Veterinarian Technician

Career Choices - Vet Technician

Veterinary Technician Training: Lab Skills 1: Part 1 - Basic Blood Collection

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