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Collections technician resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a collections technician resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in collections technician-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the collections technician position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some collections technician interviews.

Here are example skills to include in your “Area of Expertise” on a collections technician resume:

  • Physical Exams
  • Phlebotomy Procedures
  • Customer Service
  • Vital Signs
  • Venipuncture
  • Data Entry
  • Urine Specimens
  • Professional Image
  • Blood Pressure
  • Local Regulations
  • Blood Products
  • Phlebotomy Training
  • Function Check
  • FDA
  • Blood Collection Procedures
  • Computer System
  • Blood Donors
  • QC
  • Medical History
  • Collection Process
  • Sample Collection
  • CFR
  • Blood Samples
  • Hippa
  • Blood Draws
  • Blood Drive
  • Blood Specimens
  • Test Results
  • Breath Alcohol
  • Safety Procedures

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the collections technician position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write collections technician experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from collections technician resumes:

Work history example #1

Laboratory Technician/Phlebotomist

Quest Diagnostics

  • Provided phlebotomy services in response to requisitions for patients daily.
  • Performed phlebotomy procedures on patients of all ages and also utilized a computer for test requesting, specimen labeling and receiving.
  • Collected blood specimens from patients and/or residents following established venipuncture or skin puncture procedures.
  • Performed and tracked phlebotomy procedures and specimen processing.
  • Prepared specimens for testing through triage, collection, labeling and centrifuging according to OSHA and Quest standards and procedures.

Work history example #2

Resident Aide

CNA Financial

  • Certified Nurse's Aide (CNA) includes bathing and washing patients as well as helping them to shower if needed.
  • Traveled to various nursing facilities as a pool CNA.
  • Completed activities with residents including exercise, musical based or other Dementia stimulating activities.
  • Med Aide ADL's closed (public record)
  • Interviewed, hired and monitored CNA staff.

Work history example #3

Phlebotomy Technician

Octapharma Plasma

  • Maintained familiarity with good manufacturing practices and OSHA standards.
  • Used computer to match and QC ink in a lab environment and computers for inventory control.
  • Specialized Training: BLS and CPR Training

Work history example #4

EKG Technician

SpecialtyCare

  • Improved relations with two separate accounts where SpecialtyCare was having some operational difficulties.
  • Prepared documents needed for proper billing, while following HIPPA regulations.
  • Prepared reagents, standards and controls for chemistry, hematology, and coagulation.
  • Learned all aspects of the cardiology department.
  • Monitored and reported cardiac arrhythmias to nurses.Trained new employees.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Master's Degree in medical assisting services

Arizona State University, Phoenix, AZ

2015 - 2016

Associate's Degree in business

Strayer University, Washington, DC

2015 - 2017

Highlight your collections technician certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your collections technician resume:

  1. Certified Phlebotomy Technician (CPT)
  2. Phlebotomy Technician (PBT(ASCP))
  3. Emergency Medical Technician (EMT)
  4. Certified Pharmacy Technician (CPhT)
  5. Patient Care Technician
  6. Registered Medical Assistant
  7. Certified Nurse Technician (CNT)
  8. Master Certified Electronics Technician (CETma)
  9. Commercial Driver License (CDL)

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