Epic Billing Analyst MedixDirect
Collector job in Birmingham, AL
We're partnered up with a health system in Birmingham, Alabama who is currently using the leading EMR system, Epic, and looking for individuals to become Epic Certified and join their team!
Your role as an Epic Analyst would be working on the back end developing workflows and making the system more user friendly.
We are looking for individuals that have a background within
Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging
.
You will go through an extensive, hands-on training program which upon completing you will obtain an Epic Certification (cost of $25,000 paid by us!). I'd love to discuss this further. Please let me know if you or anyone you know is interested.
-Full-Time
-Onsite in Birmingham, AL - Must reside in or around this area and available for onsite work
-Monday - Friday, regular business hours
-Someone looking for a career within Epic long term
-Room for growth
-Need experience in one of the following:
Professional Billing, Medical Billing, Physican Billing, Revenue Cycle, Claims, or charging
Do you want to start your career or make a career change into a long term opportunity in a stable industry? Let's connect!
PRINCIPAL DUTIES AND RESPONSIBILITIES
● To design, build and test Epic's applications for implementation.
● To work alongside with the analyst team and end users as an analyst to design and maintain the
system with the other teams
● Interview users, stakeholders, and sponsors to assess departmental needs to create Business,
functional and technical requirements documents
● Develop documentation of test plans, technical documentation, release notes, end-user guides,
training programs and/or other materials as necessary
● Decompose information gathered into details including sources of data, data types, users, user
types, interface components, interface navigation needs, reporting needs, and administrative
system needs.
● Presenting concepts in a concise and focused manner, including narrative, process diagrams,
role and accountability diagrams and business-focused story boards
● Research industry practices; collect and analyze data; draw appropriate conclusions and
recommendations; present results in written reports or through oral presentations using visual
aids.
● Coordinate user groups and project teams, convening conference calls and meetings and
maintaining minutes and follow-up logs
● Work collaboratively with Systems Analyst to develop designs, mockups and prototypes
● Communicate technical design issues to non-technical people
● Ability to work independently and as part of a fast moving team.
● Work within timeline and resource constraints provided by the Project Manager
● Provide ongoing communication with users, managers, corporate directors and vendors to assure
support and current initiatives.
Medical Billing/Customer Service
Collector job in Prattville, AL
Job Description
Busy laboratory in Prattville, Alabama is seeking a new team member.
Schedule: Monday through Friday, 08:00 am - 05:00 pm with a 1-hour lunch.
Pay: $16 per hour.
**This will be a temp to permanent role. Once hired, you will have a full benefits package.
RESPONSIBILITIES:
Responsible for answering our very busy billing call line
Responsible for taking payments over the phone
Work on additional billing reports
Billing data entry.
REQUIREMENTS:
Medical billing experience
Medical customer service/front desk experience
Understanding of: Deductions, Co-pays, Secondary Insurance, requirements to file a claim
Senior Ultrasound Clinical Account Specialist - Cardiac Sonographer - Alabama Region/Nashville, TN - Johnson and Johnson MedTech, Electrophysiology
Collector job in Montgomery, AL
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Montgomery, Alabama, United States, Nashville, Tennessee, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in Alabama Region/Nashville, TN.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is . Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. #RPOAMS
Auto-ApplySenior Ultrasound Clinical Account Specialist - Cardiac Sonographer - Alabama Region/Nashville, TN - Johnson and Johnson MedTech, Electrophysiology
Collector job in Montgomery, AL
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Montgomery, Alabama, United States, Nashville, Tennessee, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in Alabama Region/Nashville, TN.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be required to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. #RPOAMS
Auto-ApplyMedical Biller
Collector job in Centreville, AL
Purpose: Generates revenue by entering charges, submitting claims to payers, posting remits, working rejections, and reviewing/working accounts receivable; making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts. This is a full-time position. Benefits include health and dental insurance, 401(k), and paid time off. This job requires the employee to work at a physical location in Bibb County, specifically in Centreville, Alabama.
Responsibilities & Duties
* Enters charges daily. Submits claims to insurance companies and government entities (including Medicare and Medicaid). Posts remits as available. Works rejections and accounts receivable.
* Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
* Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information.
* Processes professional office visits and specialty services such as OB/GYN, surgical, and wound care: filing claims, posting payments, investigating delinquent balances, and otherwise maintaining patient accounts.
* Maintains work operations by following policies and procedures; reporting compliance issues.
* Maintains quality results by following standards and assures daily productivity through diligent work effort.
* Updates job knowledge by participating in educational opportunities.
* Serves and protects the Foundation community by adhering to professional standards, Foundation policies and procedures, federal, state, and local requirements, and JCAHO standards.
Qualifications:
* Required:
* Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information, General Math Skills, Resolving Conflict, Teamwork, Punctuality and Attendance, Proficient, accurate data entry, Customer service and effective, congenial phone skills, communicate professionally even in contentious situations.
* Preferred:
* 1-2 years of recent medical billing experience
* CH-CBS Certification (Community Health - Coding and Billing Specialist)
* Functional with billing software and other internet applications
Collector 2-Patient Accounting-FT-1st Shift
Collector job in Madison, AL
Reviews and audits accounts located in contract management system on a daily basis to resolve and maintain collection status on an account prior to escalating to Team Lead for further review. Reviews and processes non-governmental accounts through contract management system. Verifies eligibility, corrects and resubmits claim, and files third party insurances as necessary by adding/updating insurance information to host system. Utilizes denial management system and responds to requests from insurance carrier for additional information necessary to process claims. Analyzes expected reimbursement information in contract management system. Utilizes the system/contract foundation to ensure the accounts are properly paid. Reviews EOB's in contract management system and determines accurate account balance, detailed denial description, and applicable appeal process. Identifies and corrects transactions, such as invalid insurance information, incorrect charges, and posting errors, in host system. Posts adjustments in host system. Reviews and verifies claim export data in electronic billing, contract management and/or host systems.
Qualifications
Minimum Knowledge, Skills and Experience required:
Education: High school diploma or GED.
Experience: 6 months to 1 year working experience of Hospital or Physician office billing and collection processes including producing account appeals with positive outcomes strongly preferred.
Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred.
Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
Additional Skills: General application knowledge of EXCEL and WORD.
Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payors.
Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.
About Us
Highlights of our hospitals
Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program.
Ask us about incentives and additional opportunities.
Huntsville Hospital Benefits:
We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Learn more about Huntsville Hospital Health System:
Careers: **************************************
Benefits: ****************************************
Education & Professional Development: ********************************************
Life In Huntsville: ******************************************************
Auto-ApplyTalent Billing Associate
Collector job in Birmingham, AL
Martin Retail Group isn't your typical "ad agency." We are local retail marketing specialists who provide strategic turn-key solutions for global blue-chip brands like Cadillac, GMC, Buick, and Chevrolet. Founded in 1977 in Birmingham, Alabama, we more have more than 400 team members across the United States. Martin Retail Group is a member of the Publicis Worldwide global network.
Overview
We have an excellent opportunity for someone to join our Broadcast team in the position of Talent Billing Associate. This individual supports the broadcast team by managing talent contracts, payments, and union compliance, while maintaining clear communication with agents and partners to ensure timely processing and alignment. This role also involves assisting with proofing and staying on top of deadlines and contract expirations.
Responsibilities
* Learn MRG Broadcast processes
* Can do attitude
* Learn SAG/AFTRA Union requirements
* Generate talent contracts and correspond with talent agents
* Process talent payment residuals
* Be mindful of deadlines and contract expirations
* Responsible with assisting in proofing Audio and Video ads
* Respond in a timely manner to emails
* Communicate with external partners regularly to ensure alignment with processes and payments
* Create estimates if needed
* Occasionally renegotiate talent agreements
* Process talent invoices
Qualifications
Education:
* 4-year degree in related field
Experience:
* Entry Level
* Intermediate MS Office skills, specifically in Excel, Word, and SharePoint
Nice to have but not necessary:
* SAG/AFTRA Union awareness
* Previous agency experience
Required Skills:
* Organizational, adaptability, and time-management skills
* Strong attention to detail
* Team orientation
* Ability to deal with deadlines and changes
* Working knowledge of Word and Excel
Additional information
To apply, please submit your resume and cover letter, with your salary requirements.
Thank you for your interest in Martin Retail Group!
Compensation Range: $39,710 - $49,595 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/13/25.
All your information will be kept confidential according to EEO guidelines.
Account Representative - Uncapped Commission
Collector job in Birmingham, AL
Country USA State Alabama City Birmingham Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 880 Montclair Road, Birmingham, Alabama 35213
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Account Specialist
Collector job in Alabama
Reports To: District Sales Manager
FLSA: Exempt
The Account Specialist is responsible for ensuring that all sales ordering, account execution, and product merchandising within each assigned account meets the standards of Gulf Distributing Holdings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties/Responsibilities:
1. Conduct and complete sales and merchandising calls on all assigned accounts on the assigned day, and in the established sequence.
2. Sell and merchandise all beer, non-alcoholic, and other products in accordance with the standards of GDH.
3. Have your sales orders available for downloading at the assigned times.
4. Work with all your retailers to equalize order quantities between their scheduled deliveries.
5. Ensure all paper and permanent Point of Sale is used in the proper manner and quantity.
6. Use sales history tools and data in each account to maximize sales and prevent out of stocks and call-ins.
7. Ensure monthly sales features are executed, including selling required case deals, building authorized displays, and maintaining monthly promo pricing on displays and shelf strips.
8. Actively participate in all incentive and PFP programs.
9. As needed call back on accounts to assist or complete the merchandising efforts for GDH products.
10. Maintain a positive working relationship with the owners, managers and employees of your assigned accounts.
11. Be aware of all competitive activity and opportunities to increase sales in your assigned accounts.
12. Report to your Manager all new competitive activity in your accounts.
13. Check and communicate pricing on all competitive products to ensure parity.
14. Work with your assigned accounts to ensure Modular integrity and improve your shelf position when available.
15. Demonstrate a sincere interest in the business success of each account that is assigned to you.
16. Maintain open and clear communications with the owners, managers, and other employees of GDH.
17. Actively participate in all Safety and/or Sales meetings, calls and trainings.
18. Communicate to Driver(s) the tasks they need to perform regarding displays, placements, POS, and other duties.
19. Ensure proper stock rotation is in effect in all your assigned accounts.
20. Utilize the Company s Move Beer and Quality Control Policies and Procedures.
21. Ensure that all packages are sellable and have damaged product swapped or re-packed.
22. Keep your vehicle clean and orderly.
23. Ensure your vehicle is clean and orderly, serviced at regular intervals, and repaired when necessary.
24. Dress and maintain your personal appearance in a professional manner and according to company policy.
25. Properly operate, protect from damage, and return all equipment that have been issued.
26. Conduct all your activities within the guidelines of all company policies and procedures.
27. Report immediately to your Manager of any traffic violations, on or off duty that may affect your insurability.
28. Conduct all of your activities in accordance to the local, state and federal liquor control regulations.
29. Report all accidents and injuries immediately to your Manager.
30. Perform all work activities in accordance to the safe work practices, policies and procedures.
31. Where applicable, may be required to obtain state liquor and spirits licensing, including the completion of all required paperwork with the state agency and providing a copy of the license once obtained.
32. All other duties as assigned.
Learning Organization and Staff Training
1. Actively participates in internal and external training opportunities.
2. Exhibits enthusiasm for learning and personal growth.
Community Partnership
1. Represents GDH Mission and Values and follows GDH Mission and Values within the community at all times.
Technology
1. Effectively uses assigned equipment (iPad and provided Software)
QUALIFICATIONS
1. At least 2 years of industry-related experience.
2. Knowledge of and demonstrated experience with transportation management software. Prior use of VIP or similar software package.
3. Personable, highly organized, strong leadership skills, detail oriented.
4. Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver s license in your state of residence and auto insurance. Must be able to pass a background check, MVR, and drug screen.
5. Demonstrated ability to:
Work effectively with internal and external individuals, including other professionals in the community.
Work effectively as a member of the leadership team.
Effectively communicate to various internal and external audiences in both person and through various electronic media.
Manage time and work effectively with minimal supervision.
Effectively manage multiple priorities simultaneously.
WORKING CONDITIONS / PHYSICAL DEMANDS
1. Frequently (50%+ of time) required to walk and talk or hear.
2. Frequently (50%+ of time) required to stand; sit; use hands to finger, handle, or feel object, tools, or controls; and reach with hands and arms.
3. Frequently (50%+ of time) lift and/or move up to 50 pounds.
4. Frequently (50%+ of time) Specific vision abilities required by this job include close vision, color vision and depth perception.
5. Occasionally (less than 25% of time) exposed to moving mechanical equipment and fumes or airborne particles. The noise level in the work environment is usually quiet.
6. Frequently (more than 50% of time) travel throughout the sales territory.
7. Occasional (less than 25% of time) overtime work, primarily at start-up or when taking on new business.
Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Driver / Data Collector in Birmingham, AL
Collector job in Birmingham, AL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Driver / Data Collector in Birmingham, AL
Collector job in Birmingham, AL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyMedical Billing Associate
Collector job in Birmingham, AL
Job DescriptionSalary: $17.50+ DOE. (Non-CPC)
CPC Certification preferred.
Qualified candidates will have a High School Degree or equivalent and a minimum 3-5 years physician office experience in the area of billing and coding.
At Seale Harris Clinic, our Billing Representatives prepare bills / invoices, and record amount due for medical procedures and services, contact patients in order to obtain or relay account information verify accuracy of billing data and revise any errors, review and retain medical records in order to compute fees and charges due, facilitates the accurate and timely entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
Winner's Circle - Customer Service
Collector job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCollection Clerk
Collector job in Decatur, AL
Full-time Description
Role
To handle clerical duties of the collection's department to include collection and maintenance of overdrawn checking accounts as well as ensuring all collateral in Family Security's loan portfolio is properly insured. To provide clerical support to the collection manager and collectors, and route department phone calls and mail to the correct person.
Major Duties and Responsibilities
- Contacts members by phone or letter to inform them of their overdrawn checking accounts in order to resolve the negative balance.
- Charges appropriate fees to accounts with negative balances when applicable.
- Ensures all collateral in FSCU loan portfolio is properly insured. In the lapse or absence of insurance, clerk will add Collateral Protection Insurance.
- Reviews necessary General Ledgers and post transactions from/to GL when needed.
- Maintains the assigned records, files, and reports as well as assigned clerical responsibilities.
- Maintain e-OSCAR and ensure all disputes are addressed in a timely manner.
- Assist the mortgage department by ordering and reviewing appraisals, maintaining list of approved appraisers and ensuring all appraisers have current licenses and insurance.
- Answers phone calls and directs callers to the appropriate person.
- Performs other duties as assigned.
Requirements
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- Must be 18 years of age or older
- Intermediate PC knowledge with basic Microsoft Office skills
Preferred Qualifications:
- Up to one year of similar or related experience
- Familiar with operation of 10-key calculator
- Ability to work in a team environment
- Excellent communication skills while using a pleasant tone and common conversational courtesies
- Good interpersonal skills to include being courteous, diplomatic, and tactful
- Previous experience within collections environment, including knowledge of regulations and bankruptcy laws
- Good organizational skills
- Ability to multitask when necessary
Expectations
- Ability to sit for extended periods of time
- Return all messages within the same day received
This job description is not a complete statement of all duties and responsibilities comprising this position.
EOE, Including Disability/Vets
Board Approved February 20, 2019
Junior Account Representative
Collector job in Birmingham, AL
About Us At Messa Sync, we specialize in delivering seamless and innovative event coordination solutions for a wide range of clients. Our mission is to help businesses and organizations create unforgettable experiences through meticulous planning, logistical precision, and creative execution. Located in Birmingham, AL, we pride ourselves on fostering a collaborative environment where team members grow professionally while contributing to events that leave a lasting impact.
Job Description
We are currently seeking a motivated and detail-oriented Junior Account Representative to join our team in Birmingham. In this role, you will assist senior account managers with client relationship management, account development, and service coordination. You will be instrumental in supporting customer satisfaction, preparing reports, and ensuring that client needs are met with precision and professionalism.
Responsibilities
Support daily account operations, including responding to client inquiries and maintaining communication.
Assist in preparing presentations, reports, and documentation for internal and external use.
Coordinate with internal teams to meet client deliverables and timelines.
Monitor account performance and identify opportunities for improvement.
Maintain accurate client records and assist with billing and invoicing processes.
Participate in client meetings and contribute to relationship-building efforts.
Qualifications
Qualifications
Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
1+ years of experience in customer service, sales, or account support roles.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to manage multiple tasks efficiently in a fast-paced environment.
Professional demeanor and team-oriented mindset.
Additional Information
Benefits
Competitive salary ($58,000 - $63,000 per year)
Opportunities for professional growth and advancement
Ongoing training and development
Supportive and collaborative team environment
Health, dental, and vision insurance packages
Paid time off and holidays
Neuropsych Account Specialist - Birmingham W AL
Collector job in Birmingham, AL
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyHome Health Billing Specialist
Collector job in Birmingham, AL
JOB PURPOSE:
Supports the delivery of all Insurance billing services by final/higher level auditing, correcting, and submitting claims. Ensures that billing services are timely, accurate, and allow for appropriate reimbursement. Conducts all claims-related follow up on payment delays, taking corrective action(s) to finalize account disposition and/or referring claims to the appropriate staff to ensure appropriate reimbursement in the timeliest manner possible. Conducts month-end close and cash posting responsibilities for all assigned locations. This position functions within a team environment and under general supervision.
Successful individuals manage a volume of work as established by Right at Home productivity performance standards, are familiar with the rules and regulations of Insurance billing and are skilled at problem solving and account resolution. They work well within a team and help foster an environment where continuous improvement in business processes and services is welcomed and recognized to build a high-performance culture via the standard Right at Home responsibilities.
KEY RESPONSIBILITIES:
1. Performs all billing and follow-up functions, including the investigation of payment delays resulting from pended claims, with the objective of receiving appropriate reimbursement based upon services delivered and ensuring that the claim is paid/settled in the timeliest manner possible.
2. Works with assigned community services facilities' administrators and office personnel to manage relevant accounts receivable.
3. Edits claim forms, using proper data element instructions for each payer, applying principles of coordination of benefits, and ensuring that correct diagnosis, and procedure codes are utilized.
4. Submits Insurance claims, including the maintenance of bill holds and the correction of errors, to provide timely, accurate billing services.
5. Researches claim rejections, making corrections, taking corrective actions and/or referring claims to appropriate staff members for follow through to ensure timely claim resolutions.
6. Conducts account follow up including the investigation of payment delays to appropriately maximize reimbursement based upon services delivered and ensuring claims are paid and settled in the timeliest manner.
7. Applies knowledge of specific payer billing/payment rules, managed care contracts, reimbursement schedules, eligible provider information and other available data and resources to research payment variances, make corrections, and take appropriate corrective actions to ensure timely claim resolutions.
8. Evaluates accounts, resubmits claims, and performs refunds, adjustments, write-offs and/or balance reversals, if charges were improperly billed or if payments were incorrect.
9. Responds to inquiries, complaints or issues regarding patient billing and collections, either directly or by referring the problem to an appropriate resource for resolution.
10. Participates in cross-training and job enlargement opportunities for major job. responsibilities. Works with direct supervisor to identify minor set of responsibilities to develop and perform.
11. Plans, organizes, and documents work to deliver business results by meeting or exceeding all individual operating metrics and service line agreement objectives.
12. Contributes ideas and actions towards the continuous improvement of Revenue Cycle processes.
13. Adapts to learning new processes, concepts, and skills; Seeks and responds to regular performance feedback from team lead and provides upward feedback, as needed.
14. Assists in orientation and appropriate training of team members, including helping cross-train peers in minor responsibilities and acting as a mentor to peers.
15. Maintains positive work relationships with members of own and other teams to communicate effectively and ensure compliance with cross-team responsibilities.
16. Assist with Accounting (billing and payroll) responsibilities.
KNOWLEDGE, SKILLS, ABILITIES: • In-depth knowledge of various billing documentation requirements, the patient accounting system, and various data entry codes to ensure proper service documentation and billing of patient accounts. • Knowledge of insurance and governmental programs, regulations and billing processes, commercial third-party payers, and/or managed care contracts and coordination of benefits • Familiarity with medical terminology and the medical record coding process • Knowledge of principles, methods, and techniques related to compliant healthcare billing/collections • Familiarity with Insurance Claims management functions in non-acute settings • Knowledge of Patient Management information system applications
MINIMUM EDUCATION REQUIRED: AA/AS in Accounting or Business (or Equivalent Education / Experience) preferred.
MINIMUM EXPERIENCE REQUIRED:
• Demonstrates experience and a proven track record in Insurance Claims in a medical setting of moderate size and complexity, information systems, and patient accounting applications, as typically acquired in1-3 years of patient accounting / medical billing positions
• Experience in month end close activities and reconciling cash received to the patient accounting system
Compensation: $14.00 - $18.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
Auto-ApplyEO, Patient Account Resolution Supervisor
Collector job in Huntsville, AL
Duties and Responsibilities: * Manage and oversee assigned subset of Recovery clients to meet client objectives. * Manage a team of 10+ agents. * Effectively execute the vision, mission, and objectives of the call center. * Meet or exceed department key performance indicators (KPIs) to meet assigned clients' objectives.
* Ability to identify knowledge gaps of PAR Specialists and coach PAR Specialists toward improvement.
* Provide effective, timely two-way feedback to motivate high performance and a productive environment.
* Monitor the daily performance of PAR Specialists.
* Monitor and track the time & attendance of direct reports.
* Provide coaching and counseling to include progressive discipline up to and including termination.
* Write and execute performance reviews and IPs as necessary.
* Recommend terminations as appropriate according to policy.
* Facilitate new hire and promotion interviews as well as providing recommendation for advancement.
* Support and develop PAR Specialists to enhance their skills, work performance, and leadership ability.
* Provide escalated call support to PAR Specialists.
* Conduct monthly one-on-ones with team members to identify areas of improvement.
* Conduct annual reviews with team members to evaluate performance and set yearly goals.
* Monitor queue status, ensuring the call center works efficiently and effectively towards metric goals.
* Draft and apply disciplinary actions in collaboration with management and Human Resources.
* Identifies opportunities for improvement in relation to work processes and procedures.
* Manage teamwork flow and performance to meet goals and service level requirements as set by management.
* Evaluate calls via Voizetrail for direct reports.
* Effectively operate dialer phone system with minimal supervision
* Conduct daily morning huddles for call center on rotational schedule.
* PIR and Incident management to ensure proper timely resolution for patients and clients.
* Assist with new employee training when needed.
* Build and maintain open lines of communication with employees, peers, managers, trainers, QA specialists, Client Services, and other areas of the company to facilitate problem solving.
* Create, update, and maintain procedures as needed.
* Work rotational weekend, on-call inclement weather or after-hours shifts as needed.
* Other tasks as assigned.
Auto-ApplyBilling Specialist
Collector job in Birmingham, AL
About Us: Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
The Billing Specialist is responsible for billing claims accurately and timely from delivery tickets to insurance companies and patients.
Schedule: Monday - Friday; 8:00 AM - 5:00 PM
Minimum Qualifications:
Experience/Education:
* High School Diploma or Equivalent
* Previous experience in medical billing
* Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
* Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
* Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.
Essential Functions:
* Ensure timely billing of services for primary or secondary payor.
* Review delivery tickets in EMR system for correct coding, number of units, and dates of service.
* Determine accuracy of information loaded on patient accounts to avoid disputed or underpaid claims.
* Completing all information necessary to transmit claims.
* Participate in end-of-month closing procedures.
About the Benefits:
* Competitive Compensation
* Comprehensive Medical Insurance
* Dental and Vision Insurance
* Company Life Insurance
* Voluntary Life and Disability Insurance
* Additional Voluntary Supplemental Plans
* Flexible Spending Account (Medical and Dependent Care)
* Health Savings Account
* 401K Retirement Plan
* Employee Assistance Program (EAP)
* Employee Discounts
* Ramsey SmartDollar Program
* Referral Program
* Tuition Assistance
* Paid Time Off
* 8 Paid Company Holidays
Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.
OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Collection Specialist
Collector job in Moody, AL
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Careers Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Job requires being able to problem solve as each customer scenario can be a bit different requiring problem solving and thinking through different scenarios to solve probems.
Responsibilities
Review accounts to discover past due payments
Research client information and historical data on accounts
Communicate with clients regarding past due accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED required
Previous experience as a Collection Specialist is not necessary but can be a plus
Understanding of and following established collection techniques
Training provided to ensure awareness of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills