Senior Manager, Legal Billing Operations | HYBRID | LAW FIRM EXPERIENCE REQUIRED
Washington, DC
This role oversees daily billing operations, optimizes processes through data‑driven analysis, and provides leadership, coaching, and development to managerial and billing staff. The ideal candidate is a strategic thinker with strong analytical, communication, and leadership skills.
Key Responsibilities
Lead and manage multiple billing teams, ensuring timely and accurate billing.
Track performance metrics and implement process improvements.
Train, coach, and develop managerial and billing staff.
Resolve billing inquiries and collaborate with attorneys and clients.
Oversee projects, facilitate team meetings, and manage escalations.
Standardize procedures and identify best‑practice enhancements.
Required
Bachelor's degree REQUIRED
8+ years of experience managing complex billing operations in a large law firm (AM Law 200).
At least 2 years of experience managing other managers.
Experience with Aderant and e‑billing platforms.
Advanced Excel and strong analytical skills.
Excellent communication, leadership, and problem‑solving abilities.
Ability to lead diverse teams, coach staff, and ensure consistency in billing procedures.
$74k-115k yearly est. 3d ago
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Billing Associate
Quick Servant Company, Inc.
Collector job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 1d ago
Accounts Receivable Specialist
Talent Harbor
Collector job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist
📍 Landover, MD | On-site
💰 Up to $28/hour
Are you a people-person who loves numbers? 📊😊
Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach.
This is a full-time, on-site role in Landover, MD.
🕗 Monday-Friday | 8:00 AM - 5:00 PM
If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you!
What You'll Be Doing 🧾
Make daily collection calls (10+ per day) on past-due accounts
Set up and maintain customer accounts
Process payments and post receipts in QuickBooks
Enter billing in customer portals and send payment reminders
Collaborate with internal teams to resolve discrepancies
Follow up via phone and email with accuracy, professionalism, and a positive attitude
What We're Looking For 🤝
2+ years of experience in Accounts Receivable or an accounting-related role
Experience with QuickBooks (preferred, not required)
Strong data entry and communication skills
Friendly, upbeat, and approachable personality 😊
Comfortable with outbound calls and working independently
Local to Landover, MD (this role is 100% on-site)
Proven punctuality and reliability
Pay & Perks
💵 $20-$28/hour (based on experience)
🩺 Medical, Dental & Vision Insurance
💼 401(k) + Profit Sharing Plan
🏖️ Paid Vacation, Sick Leave & Holidays
📈 Growth opportunities within a stable, people-first company
✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
$20-28 hourly 3d ago
Billing Coordinator
Crowell & Moring 4.9
Collector job in Washington, DC
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Our billing team is growing and we're seeking to add several members to our billing coordinator level positions.
Job Summary:
The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis.
Job Responsibilities
Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate.
Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts.
Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys
Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges.
Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request.
Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates.
Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts.
Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy.
Documents billing process and updates documentation for procedures related to special client billing arrangements.
Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested.
Participates in special projects as required.
Qualifications
Requirements:
Knowledge, Skills and Abilities:
Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use.
Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues.
Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements.
Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment.
Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets.
Demonstrated ability to prepare analysis of complex issues and information.
Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner.
Demonstrated ability to communicate clearly and effectively, both orally and in writing
Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion.
Education
The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education.
Experience
The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive
benefits
package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$71k-107k yearly 9h ago
Senior E-Billing Coordinator
Latham & Watkins LLP 4.9
Collector job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., Houston, New York, or San Diego office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support
Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system
Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing
Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix)
Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas
Display the ability to work with LEDES formats
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field
A minimum of two (2) years of experience with the 3E Billing system
A minimum of two (2) years of experience with E-billing vendors
A minimum of five (5) years of experience involving general accounting practices
A minimum of four (4) years of experience involving billing processes and practices
Knowledge of 3E's E-Invoicing module, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to review your rights under U.S. employment laws.
#LI
#MidSenior
#LI-Hybrid
Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
$85k-100k yearly Auto-Apply 60d+ ago
Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-Washington
Masego
Collector job in Springfield, VA
Language: Russian
_________________________________________________________________________________________________
Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work.
Description
We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team.
Minimum Required Qualifications:
3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
Preferred Qualifications:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
Clearance Requirement:
Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request
Salary Range: $122,800+ based on ability to meet or exceed stated requirements
About Masego
Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.
Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community.
Pay and Benefits
We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more!
Diversity
Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
$28k-39k yearly est. Auto-Apply 60d+ ago
Billing Coordinator
Talent Connect Now
Collector job in Ashburn, VA
The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality.
Key Responsibilities
Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing.
Consolidate hours and generate weekly billing according to each client's schedule and contractual terms.
Prepare and issue invoices in collaboration with Operations and Accounting.
Track customer payments, credit notes, and necessary accounting adjustments.
Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams.
Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents.
Education & Experience
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments.
Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems.
Preferred experience in technical services, construction, or data center industries.
Skills & Competencies
Strong attention to detail and excellent organizational skills.
Solid analytical skills and ability to reconcile data accurately.
Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas).
Working knowledge of QuickBooks Online and billing workflows.
Effective communication skills in English and Spanish, both written and verbal.
Professionalism, discretion, and the ability to handle confidential financial information.
Ability to manage multiple priorities and meet tight weekly billing deadlines.
$37k-55k yearly est. 40d ago
Open Source Collection Specialist
Amentum
Collector job in Washington, DC
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
The Homeland Group is looking for multiple TS SCI-cleared, experienced Open Source Collectors to support our US Government Customer for daytime, swing, and nighttime shifts. The analyst will be responsible for conducting open source research and collection as well as write raw intelligence reports on threats in DHS mission areas including counter-terrorism, domestic terrorism, cyber, critical infrastructure, transnational organized crime, border security, and transportation security.
Open Source Collectors will:
* Apply curiosity, methodology, and persistence to find and report on answers to intelligence questions in a fast tempo environment
* Compose draft intelligence reports adhering to client's style guide
* Perform duties on-site with client at Department of Homeland Security's Headquarters element
* Leverage language ability, cultural knowledge, and context in research activities when applicable
* The Open Source Collector position supports 24/7 operations and will work a shift based schedule that can include weekend and holiday hours. Candidates should have the ability to work rotating or fixed schedules as needed by the client.
Qualifications:
* BS/BA degree at a minimum; degrees in international affairs, national security, and history are a plus
* Intelligence Community experience preferred.
* 6+ years' experience providing open source research and collection support
* Strong foreign language skills preferred, but not required.
* Strong oral and written communication skills in English
* Experience using a variety of research methods and an ability to identify emerging trends or important developments
* Excellent interpersonal skills
* Active Top-Secret clearance with SCI US Government Clearance required. Note: US Citizenship is required to maintain a Top-Secret Clearance
* Ability to pass DHS Suitability Check
Work Environment:
* This position is performed in a traditional office environment.
Physical Demands:
* While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Compensation:
The annual starting salary for this position is between $90,000-$105,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental, and vision insurance, 401(k) retirement plan, life insurance, long term and short term disability insurance, PTO, and parental leave.
Compensation Details:
$90,000 - $105,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
* Health, dental, and vision insurance
* Paid time off and holidays
* Retirement benefits (including 401(k) matching)
* Educational reimbursement
* Parental leave
* Employee stock purchase plan
* Tax-saving options
* Disability and life insurance
* Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/16/2026 - 01/20/2026
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$90k-105k yearly 3d ago
Medical Billing Manager
Greater Maryland Pain Management
Collector job in Odenton, MD
Medical Billing Manager: Must have experience managing a group of medical billers in a clinic setting
Primary Responsibilities:
Overseeing the day-to-day operation of a medical billing department and staff.
Perform Patient and Insurance report analysis and identify any trends or issues that need to be addressed.
Communicate trends for improvement of the cashflow with practice' management team and medical providers.
Assign and oversee work of billing staff to ensure accuracy and resolving inconsistencies.
Ensure billing and coding for all current and new medical service lines are accurate and consistent.
Identify compliant, financial billing opportunities.
Create SOP's for all tasks.
Train and motivate billing and medical staff.
Uphold company policies and procedures.
Other responsibilities may include:
Work on and manage insurance AR to resolve outstanding or denied claims.
Submit insurance appeals.
Complete monthly payment posting reconciliation.
Answer patient billing questions and concerns.
Other duties as assigned
Key Skills:
Advance proficiency in Microsoft Office Suite, particularly Excel
Assume role of liaison between billing and other departments
5+ years of experience in Revenue Cycle Management
Strong familiarity with federal and commercial insurance plans
Benefits:
Health Insurance
Dental and Vision
PTO
401k
$42k-62k yearly est. 60d+ ago
Open Source Collection Specialist
Assertive Professionals
Collector job in Washington, DC
Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC.
This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25.
This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance!
Responsibilities Include:
The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed.
The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes.
Required Experience and Qualifications:
Active TS/SCI
Degree from an accredited institution
With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience
With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience
Desired Experience and Qualifications:
Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration.
Six (6) years of prior experience performing Open Source Collection for tactical/operational support.
Intelligence Community (IC) experience
National Security Customer-specific intelligence analysis experience
Experience working with the National Security Customer's data sources
Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise
Knowledge of the overall organization's intelligence research, analysis, and production process.
Knowledge of multiple open source areas, including surface, deep, and dark web.
Knowledge of multiple collection techniques or approaches.
Knowledge of developing a collection plan and dissemination practices.
Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems.
*Click here to read more about how we protect your information
$38k-54k yearly est. 60d+ ago
Open Source Collection Specialist
Helios Defense Solutions
Collector job in Washington, DC
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
Job Description
Discovery & Collection Specialist - Mid Level (At Least 3 Years experience)
TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one
Required Qualifications:
Russian language skills
At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years' experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
TS/SCI Clearance with an existing CI Polygraph or ability to pass one
Preferred:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
$38k-54k yearly est. 6d ago
Patient Accounts
Capital Area Pediatrics 4.1
Collector job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
$27k-42k yearly est. Auto-Apply 60d+ ago
Collections Specialist
George Mason University 4.0
Collector job in Fairfax, VA
Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
* Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
* Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
* Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
* Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
* Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
* Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
* High school diploma or equivalent;
* Experience working in Accounts Receivable.
* Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
* Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
* Skill in written and oral communication, with the ability to effectively communicate complex material;
* Analytical and problem-solving skills;
* Ability to work with Microsoft Word, Excel, and email systems; and
* Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education and/or Student Accounts; and
* Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
$50k yearly 59d ago
Collections Specialist
Panda Exteriors
Collector job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
$30k-44k yearly est. Auto-Apply 31d ago
E-Billing Coordinator
Latham & Watkins LLP 4.9
Collector job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system
Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions
Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout
Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas
Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats
Possess knowledge of basic accounting principles
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field
Knowledge of 3E's E-Invoicing module, preferably
A minimum of one (1) year of experience with the 3E Billing system
A minimum of one (1) year of related experience involving billing processes and practices, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.
Please click here to review your rights under U.S. employment laws.
#LI
#Associate
#LI-Hybrid
Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
$75k-90k yearly Auto-Apply 60d+ ago
Open Source Collection Specialist
Amentum
Collector job in Washington, DC
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
The Homeland Group is looking for multiple TS SCI-cleared, experienced Open Source Collectors to support our US Government Customer for daytime, swing, and nighttime shifts. The analyst will be responsible for conducting open source research and collection as well as write raw intelligence reports on threats in DHS mission areas including counter-terrorism, domestic terrorism, cyber, critical infrastructure, transnational organized crime, border security, and transportation security.
**Open Source Collectors will:**
+ Apply curiosity, methodology, and persistence to find and report on answers to intelligence questions in a fast tempo environment
+ Compose draft intelligence reports adhering to client's style guide
+ Perform duties on-site with client at Department of Homeland Security's Headquarters element
+ Leverage language ability, cultural knowledge, and context in research activities when applicable
+ The Open Source Collector position supports 24/7 operations and will work a shift based schedule that can include weekend and holiday hours. Candidates should have the ability to work rotating or fixed schedules as needed by the client.
**Qualifications:**
+ BS/BA degree at a minimum; degrees in international affairs, national security, and history are a plus
+ Intelligence Community experience preferred.
+ 6+ years' experience providing open source research and collection support
+ Strong foreign language skills preferred, but not required.
+ Strong oral and written communication skills in English
+ Experience using a variety of research methods and an ability to identify emerging trends or important developments
+ Excellent interpersonal skills
+ Active Top-Secret clearance with SCI US Government Clearance required. Note: US Citizenship is required to maintain a Top-Secret Clearance
+ Ability to pass DHS Suitability Check
**Work Environment:**
+ This position is performed in a traditional office environment.
**Physical Demands:**
+ While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Compensation:**
The annual starting salary for this position is between $90,000-$105,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits:**
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental, and vision insurance, 401(k) retirement plan, life insurance, long term and short term disability insurance, PTO, and parental leave.
**Compensation Details:**
$90,000 - $105,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
**Benefits Overview:**
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
+ Health, dental, and vision insurance
+ Paid time off and holidays
+ Retirement benefits (including 401(k) matching)
+ Educational reimbursement
+ Parental leave
+ Employee stock purchase plan
+ Tax-saving options
+ Disability and life insurance
+ Pet insurance
_Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits._
**Original Posting:**
01/16/2026 - 01/20/2026
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
$90k-105k yearly 3d ago
Open Source Collection Specialist
Helios Defense Solutions LLC
Collector job in Washington, DC
Job DescriptionDescription:
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements:
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
$38k-54k yearly est. 19d ago
Collections Specialist
George Mason University 4.0
Collector job in Fairfax, VA
Department: Fiscal Services, Student Accounts
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process;
Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
High school diploma or equivalent;
Experience working in Accounts Receivable.
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
Skill in written and oral communication, with the ability to effectively communicate complex material;
Analytical and problem-solving skills;
Ability to work with Microsoft Word, Excel, and email systems; and
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
Bachelor's degree in related field;
Experience in higher education and/or Student Accounts; and
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the
Collections Specialist
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
Discovery & Collection Specialist - Mid Level (At Least 3 Years experience)
TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one
Required Qualifications:
Russian language skills
At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years' experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
TS/SCI Clearance with an existing CI Polygraph or ability to pass one
Preferred:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
The average collector in Alexandria, VA earns between $24,000 and $45,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average collector salary in Alexandria, VA
$33,000
What are the biggest employers of Collectors in Alexandria, VA?
The biggest employers of Collectors in Alexandria, VA are: