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Collector jobs in Austin, TX

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Collections Specialist
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Consumer Service Representative
Collection Analyst
  • Consumer Financial Services Attorney

    Emerge Talent 4.2company rating

    Collector job in Austin, TX

    Are you a passionate attorney looking to make a significant impact in consumer financial services? A leading law firm is seeking a talented Associate Attorney to join their dynamic Consumer Financial Services practice group. This exciting opportunity offers flexibility in location and the chance to work with a collaborative team at the forefront of consumer finance litigation. What You'll Do Handle complex consumer finance litigation matters Represent clients in cases involving FDCPA, FCRA, and RESPA Draft pleadings, motions, and briefs Conduct legal research and analysis Participate in depositions and court appearances Collaborate with partners and other attorneys on case strategy What You'll Need J.D. from an accredited law school At least 3 years of experience in consumer finance litigation Active bar membership and good standing in Texas, Virginia, California, Nevada, New Mexico, or Oklahoma (additional state admissions a plus) Strong academic and professional credentials Excellent written and verbal communication skills Ability to work independently and as part of a team Why You'll Love Working Here Flexible work location options Collaborative and supportive work environment Opportunity to work on cutting-edge consumer finance cases Clear path for professional growth and development Competitive salary and comprehensive benefits package Join a firm that values collegiality, creativity, and professional growth. This role offers the chance to refine your legal skills, build expertise, and make a meaningful impact in consumer financial services law. If you're ready to take your legal career to the next level, we want to hear from you. Apply now to be part of our exceptional team!
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Senior Billing Coordinator

    Consultative Search Group

    Collector job in Austin, TX

    A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data. Responsibilities: Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains Qualifications: Possess knowledge of basic accounting principles Display the ability to comprehend and accurately perform mathematical functions Demonstrate analytical skills needed to correctly comprehend and communicate data A high school diploma A bachelor's degree in accounting, business administration, or a related field, preferably A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization Experience with an Elite Billing system, preferably Many of our job openings can be viewed at ********************************************** IND-1
    $34k-49k yearly est. 43d ago
  • Billing Coordinator

    Goehringdental

    Collector job in Austin, TX

    We need a trustworthy and experienced Billing Coordinator to join our Accounting Department. As a Billing Coordinator, you will be preparing billing papers for our customer's billing accounts. You will also be in charge of providing insurance facilities, planning the billing procedures and making an estimate of payments. You should ensure that customers are charged appropriately and the company's payments are collected in a timely manner. You should have exceptional knowledge of various accounting principles. In addition to this, you should possess strong analytical and organizational skills. If you are ready to take up these duties and responsibilities of the Billing Coordinator, then apply right away. We will love to meet you. Responsibilities Coordinating with Sales and Finance team to manage account payable and receivables. Collecting and producing information like shipping rates, prices, discounts and so on. Communicating effectively with customers and staff. Ensuring that customers pay their bills correctly in a timely manner. Preparing financial statements and submitting them on time. Requesting for payments of pending debts in an appropriate manner. Keeping accurate records of customer's information, received payments and so on. Requirements Bachelor's degree in Accounting, Finance or relevant field. Proven 2 years of work experience as a Billing Coordinator, Billing Specialist, Billing Analyst or a similar position. Excellent understanding of relevant finance laws. Strong working knowledge of accounts receivable and payable procedures. Excellent in MS Office and Data Entry tasks. Ability to organize and coordinate multiple tasks at a time. Ability to work under pressure and prioritize them. Attention to detail for accuracy. Excellent interpersonal skills. Ability to work independently or in teams as and when required. Outstanding interpersonal skills. Strong verbal and written communication skills. Outstanding negotiation skills. Trustworthy and critical thinker. Excellent listening skills. Good numerical abilities. Outstanding problem-solving skills. Exceptional ability to manage time effectively.
    $34k-49k yearly est. 60d+ ago
  • Senior Client Account Specialist - Environmental Lab Services

    SPL 4.6company rating

    Collector job in Round Rock, TX

    Full-time Description Lead Strategic Client Success Across Complex Environmental and Laboratory Accounts Are you an experienced client services professional who excels at managing complex client portfolios, solving advanced challenges, and driving operational excellence? SPL is seeking an experienced Senior Client Account Specialist to lead complex environmental/laboratory projects and manage key client accounts. This role supports analytical testing workflows, regulatory deliverables, and cross-functional coordination across lab, field, QA/QC, sales, and operations teams. If you're ready to influence strategic client relationships, lead complex initiatives, and elevate operational performance, we want to meet you! Please Note: This is a Project Manager role that supports environmental testing, laboratory operations, and client project coordination. This is not an IT or software project management position . What You'll Do Serve as the lead point of contact for major and strategic client accounts, ensuring consistent, professional communication; Oversee complex environmental/laboratory projects, coordinating across laboratory, field, QA/QC, sales, and operations teams; Interpret regulatory requirements, analytical methods, accreditation standards, and client-specific needs to guide project execution; Review and approve reports, EDDs, regulatory deliverables, invoices, and technical documentation for accuracy and compliance; Provide technical expertise and escalation support for project managers and internal teams; Identify workflow gaps and lead process improvement initiatives to enhance efficiency, turnaround time (TAT), and client satisfaction; Support proposal development, pricing reviews, RFP responses, and client presentations; Mentor and train other Project Managers, helping build a strong, knowledgeable PM team; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring 5+ years in environmental, laboratory, or technical services project management; Strong understanding of analytical methods, QA/QC, regulatory programs; Experience coordinating multi-team workflows in fast-paced environments; Proficiency in Microsoft Office; LIMS/CRM experience preferred. What This Role IS NOT: An IT, software development, Agile/Scrum, or technology project management role; A systems implementation role; A product or digital project lifecycle role. Your Schedule & The Fine Print Full-time role following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $49k-78k yearly est. 34d ago
  • Collections Agent

    Above Lending

    Collector job in Austin, TX

    Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible. A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements. We are looking for agents available to work the following shifts:10m to 7pmYou will Review and analyze delinquent accounts to determine the best course of action for resolution. Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals. Negotiate repayment plans with clients in a professional and empathetic manner. Document all interactions and agreements with clients in the company's system accurately and promptly. Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques. Monitor accounts to ensure compliance with agreed-upon payment plans. Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues. Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution. Provide excellent customer service and support to clients throughout the resolution process. Identify and escalate unresolved issues to the Operations Manager when necessary. Participate in team meetings and training sessions to stay informed about industry trends and updates. You have High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred. Minimum of 2 years experience in account resolution, collections, or a related role within financial services. Strong understanding of financial products, services, and regulations. Excellent verbal and written communication skills. Ability to negotiate and resolve conflicts effectively. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite and experience with CRM software. High level of integrity and commitment to maintaining client confidentiality. Ability to work independently and as part of a team in a fast-paced environment. We Offer Considerable employer contributions for health, dental, and vision programs Generous PTO, paid holidays, and paid parental leave 401(k) matching program Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers. Under the California Consumer Privacy Act (“CCPA”), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement. *Above Lending is an equal opportunity Employer* Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
    $23k-39k yearly est. Auto-Apply 60d+ ago
  • Data collector / Driver in Austin, TX

    Tsmg

    Collector job in Austin, TX

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Data collector / Driver in Austin, TX

    TSMG

    Collector job in Austin, TX

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $32k-37k yearly est. 8d ago
  • Certinia PSA and Billing

    Tata Consulting Services 4.3company rating

    Collector job in Austin, TX

    Must Have Technical/Functional Skills: * Advanced proficiency in Certinia PSA and Certinia Billing Module providing experience in configuration, customization, Integration and User Support * Strong understanding of Salesforce data model, security, and sharing rules. * Proficient in creating technical documentation and user guides. * Experience with Certinia application, different modules/functional areas and its API integration capabilities is good to have. Knowledge of web technologies such as HTML, CSS and REST/SOAP APIs Roles & Responsibilities: * Act as primary SPOC for supporting Certinia PSA and Billing Module * Utilize best practices for code development, testing and deployment to ensure high-quality deliverables. * Conduct code reviews and ensure adherence to coding standards and best practices. * Troubleshoot and resolve integration issues, ensuring data integrity and consistency. * Collaborate with business stakeholders to gather and analyze requirements, translating them into technical solutions. Salary Range: $38,000-$140,000 a year LI-NS4
    $44k-54k yearly est. 50d ago
  • Collections Specialist

    New Start Staffing

    Collector job in Austin, TX

    Our Client is seeking a detail-oriented and results-driven Collections Specialist to join our Collections team. As a Collections Specialist, you will play a pivotal role in optimizing accounts, ensuring timely payments, and maintaining positive customer relationships. Your primary duties include contacting delinquent clients, negotiating payment plans, and documenting all interactions. Key Responsibilities: Engage with customers to discuss overdue payments, providing professional and courteous assistance. Resolve payment discrepancies and address customer inquiries regarding billing and collections. Collaborate with internal teams to resolve discrepancies and prevent future issues. Execute collections strategies in line with company policies and financial goals. Collaborate with team members to achieve individual and departmental targets. Document and track customer commitments and payment arrangements. Provide insights to management regarding potential risks associated with specific accounts. Generate and analyze collections reports to monitor performance against targets. Contribute to regular updates on collections activities and trends. Who You Are: As a Collections Specialist, you have a strong sense of responsibility, you take pride in your ability to analyze outstanding customer balances, assess financial situations, and develop effective payment solutions. Your organization is evident through your documentation of every interaction, ensuring accurate records of collections activities. Qualifications: 2yrs proven experience as a Collections Specialist or in a similar role. Strong negotiation and communication skills. Excellent organizational and time management abilities. Ability to work independently and collaboratively within a team. Proficient in using collection software and MS Office applications. Experience with Sage Intacct and Netsuite a plus. Compensation The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity. US Base Salary Range: $19.23 - $36.06/hr. Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms. We will be accepting applications for this role until 5/5/2025 Our Culture: We're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world. Our comprehensive and competitive benefits include: Generous Flexible Time Off (FTO) Policy Up to 15 paid company holidays including some commemorating social justice events and self-care Paid volunteer time Resources for savings and investments Paid parental leave Paid sick leave Health, vision, dental, and life insurance with additional access to health and wellness programs. Opportunities to learn, develop, network, and connect Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms. We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
    $19.2-36.1 hourly 60d+ ago
  • Field Collections Representative

    RCH

    Collector job in Austin, TX

    Field Retention Specialist Schedule: Up to 40hr/wk (Evenings Until 8 PM) RCH-Cablus - Authorized Contractor for Spectrum/Charter Communications Take Control of Your Career and Join a Team That Invests in Your Success! RCH-Cablus is hiring Field Retention Specialists in Austin,TX, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You'll represent Spectrum, helping customers resolve past-due balances and retain their services. No experience? No problem - we provide paid training to help you start strong and succeed quickly! Key Benefits of Joining Our Team • No experience required - we provide comprehensive, paid, hands-on training • Independent and flexible work - you'll be in the field, not behind a desk • Strong earning potential - average $700-$1,000+ weekly based on performance • Career growth opportunities - advancement potential with a growing company • Meaningful work - help customers stay connected and avoid service interruptions Job Description and Responsibilities • Visit customers' residences to facilitate payment arrangements for past-due accounts • Provide professional, courteous service while resolving outstanding balances • Communicate effectively with supervisors and management • Manage daily routes efficiently to meet established performance goals Qualifications • Friendly and professional communication skills • Self-motivated, dependable, and goal-oriented • Flexible and adaptable to new situations daily • Reliable and professional appearance and demeanor Requirements • Valid driver's license • Reliable vehicle with active auto insurance • Smartphone with GPS capability Compensation and Benefits • Weekly pay: $700-$1,000+ based on performance • Paid training - learn while you earn • Mileage reimbursement - $0.40 per mile RCH-Cablus is an Equal Opportunity Employer. RCH-Cablus is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.
    $700-1k weekly Auto-Apply 41d ago
  • Collections Specialist

    Converge Medical Technology 4.2company rating

    Collector job in Austin, TX

    Exciting Medical Collections Specialist Opportunity! Be the financial backbone of helping ensure veterans and injured workers receive timely access to life-changing treatment by managing the claims and collections process with accuracy, persistence, and purpose. At Converge Medical Technology, we provide game-changing technology with empowering personalized patient services as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love. Our Medical Collections Specialists are essential to Converge's mission by ensuring accurate and timely reimbursement that keeps patient care moving forward. Through proactive claims follow-up, appeals, and cross-team collaboration, your work helps remove financial barriers so veterans and injured workers can access the care they need without delay. Every claim you resolve supports a patient's journey toward recovery. Details: Location: Hybrid in Austin, TX Pay Range: $22-$26 per hour Key Responsibilities: Billing & Collections: Follow established billing and collection protocols for accurate reimbursements. Review and manage accounts to ensure timely and accurate reimbursement. Apply CPT, ICD-10, and HCPC coding knowledge effectively. Identify and resolve payor issues impacting payment delays. Claims & Appeals: Ensure accurate and timely submission of all claims. Appeal denied claims and manage both front-end authorizations and back-end denials. Utilize insurance carrier websites and Salesforce for efficient follow-up. Ensure compliance with HIPAA, confidentiality, and privacy regulations. Conduct research using available resources to complete referral submissions and updates. Communication & Collaboration: Initiate outbound calls to insurance companies for claims resolution. Manage high-volume inbound and outbound calls, acting as a liaison between insurance companies and sales representatives. Collaborate with internal teams to streamline referral management and prior authorizations. Maintain thorough documentation of all communications and actions taken. Perform other duties as assigned. Qualifications: High School diploma or equivalent required and 1-5 years of healthcare billing and collections/financial experience preferred. Working knowledge of HCPCS, CPT, ICD-10 coding. Experience collecting payments from insurance companies. Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work/ life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA/ HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!
    $22-26 hourly 41d ago
  • ATM Route/Collection Specialist

    Songwriters Texas LLC

    Collector job in Austin, TX

    The ATM Route/Collection Specialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks. Key Responsibilities: Route Management & Execution Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups. Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests. Maintain accurate logs and schedules, and report delays or issues to management promptly. ATM & Equipment Servicing Replenish cash and consumables (receipt paper, supplies). Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues. Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation. Collections & Documentation Collect assigned materials efficiently, accurately, and safely. Verify quantities, record overages or shortages, and document all pickups and deposits. Track machine performance and escalate recurring technical issues. Maintain detailed logs of service, collection, and any irregularities. Security & Compliance Follow strict cash-handling and access-control procedures. Adhere to company policies, state, and federal regulations regarding banking and electronic systems. Report suspicious activity, tampering, or potential security risks immediately. Customer & Vendor Coordination Communicate professionally with clients, site owners, and vendors regarding service schedules. Coordinate with Asset Manager to support route efficiency and uptime. Warehouse & Team Support Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks. Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles. Equipment & Vehicle Care Conduct pre- and post-trip inspections of company vehicles and equipment. Operate vehicles and equipment safely and in compliance with company policies. Report maintenance needs, hazards, or route obstacles promptly. Qualifications: High school diploma or equivalent; technical training or related certifications preferred. Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable. Strong mechanical and technical troubleshooting skills. Excellent time-management, organizational, and communication abilities. Valid driver's license with a clean driving record. Ability to lift and carry equipment or supplies safely. Must pass background checks and meet security requirements related to cash handling. Preferred Skills: Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung). Knowledge of banking regulations and cash-management procedures. Comfort working independently in the field with minimal supervision. Strong problem-solving skills and adaptability in dynamic route conditions. Work Environment: Primarily field-based with daily travel between ATM and collection locations. Exposure to indoor and outdoor environments. May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
    $30k-40k yearly est. Auto-Apply 15d ago
  • Medcial Collection Specialist

    United Surgical Partners International

    Collector job in Austin, TX

    USPI Medical Park Tower Surgery Centeris seeking a motivated Collection Specialist to join our team. We have 5 OR rooms. We perform outpatient surgical procedures in General, Ophthalmology, Orthopedic, Urology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. We are looking for an experienced Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills as well as an ability to work independently and interdependently with other business office staff. JOB SUMMARY Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary. * Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient. * These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals. * Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc. * Ability to manage accounts worked independently, and in a productive manner. * Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients. * Works well in stressful environment and in situations that demand patience. * Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees. * Works under stress and in situations that demand patience and tact while providing impeccable service. #USP-123 #LI-CM1 Required Skills: Qualifications: * 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting. * Prefer previous experience working with Advantx. (Patient Accounting System) * Experience with electronic patient information systems. * Prefer previous experience with Electronic Health Record system but will train. * Medical terminology. * Ability to work independently. * Excellent communication skills and interpersonal skills. * Skilled in time management and prioritization of emergent situations. * Good customer service skills, always demonstrates professionalism. * Comfortable utilizing critical thinking skills. * Proficient with Microsoft Office products.
    $30k-40k yearly est. 57d ago
  • ASC Collections Specialist

    External Brand

    Collector job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Performs all duties required to accurately monitor and resolve unpaid, denied or underpaid claims, post payments and appropriate adjustments, and assist patients with billing inquiries and follow up on unpaid patient balances. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Claims Resolution Denial Follow Up work queues: Takes timely and appropriate follow up action on denied claims based on the X12 CARC/RARC Reason Code and payor policies/statutes. Either submits corrected claims, prepares reconsiderations or appeals, performs accurate adjustment actions, or assigns financial responsibility to the next responsible party in accordance with company policy. Collaborates with ASC Billing Specialist to obtain coding reviews and prior authorization corrections for reconsiderations and appeals. Communicates with facility staff when necessary to obtain information to edit claim data, and other assistance with follow-up and/or appeal actions. Edits claims through Correct/Repost actions to reflect complete, accurate & updated information on replacement claim, when necessary. Accurately documents issues, sources, and actions taken to describe activities and results in the Follow-up Activity sidebar. Prepares and submits medical necessity appeals together with the supporting documentation in accordance with payor policy. Zero Response Work Queues: Utilizes payor websites & other resources for claims status on unpaid claims aged 30+ days. When necessary, requests missing EOB's or payments. Responds to payor correspondence in a timely manner and documents follow-up actions. Meets department productivity standards. Interprets managed care contracts and fee schedules to ensure claims are processed correctly. Submits adjustments to ASC Billing Manager for approval and processing, via work queue actions. Identifies and documents new Payor coding denial trends and immediately notifies ASC Billing and ASC Business Office Management for escalated follow-up. Notifies ASC Billing Manager when all usual attempts to collect from third parties have failed to result in adequate reimbursement for escalation to insurance provider representatives. Payment posting Receives and prepares local and EFT payments for deposit daily. Sorts and distributes lockbox insurance and patient correspondence. Prepares EFT for daily posting ensuring accuracy with amount deposited daily Downloads and processes remittance ERAs from clearinghouse and various payors and completes FTP process daily. Manually posts insurance payments and adjustments from e-remit error reports. Prints and records all e-remit reports. Manually posts non-ERA payments, collection agency fees, credit card payments, and insufficient funds fees and adjustments through assigned batches, according to designated deposit dates. Generates any adjustments necessary to complete correct posting of payments and adjustments using appropriate A/R and ANSI Ensures accurate transfer of outstanding balances to next responsible party as indicated by payor explanation of benefits. Closes, processes, balances and compiles payment posting batches daily. Balances daily posting receipts and accurately enters all batches into Daily Receipt Activity Summary. Patient Accounts and Collections Assists patients with billing inquiries (phone calls and correspondence) and in establishing payment plans. Summarizes conversation and documents findings and actions in Guarantor Account Notes. Sets up payment plans and monitors the payment plan work queue for timely payments. Generates collection letters according to patient AR follow up schedule. Validates patient balances before referring an account to the collection agency. Processes returned mail and attempts to contact patients to obtain updated demographic and/or billing information. Refers returned mail accounts where there is no contact/unable to locate to an external collection agency. Responds to account balance disputes in a timely manner and informs patient of audit results. Liaises with collection agency on payments and account cancellations. Obtains approval from manager prior to offering negotiated discounts or settlements on outstanding self-pay balances. Processes and maintains bankruptcy files Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on ARC SharePoint. OTHER DUTIES AND RESPONSIBILITIES Keeps complete, accessible, and dated files. Provides assistance to coworkers as requested and/or necessary. Provides workload statistic reports to management team. Responds professionally and effectively to questions from external sources (i.e., customer or carrier) and internal sources (i.e., provider or management team). Attends required in-services/training sessions. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Two (2) or more years of related experience working with medical billing in an ASC facility setting. Preferred: Experience working with ANSI denial codes, CPT, ICD-9 and HCPCS coding. Experience using computer data processing systems. Knowledge, Skills and Abilities Knowledge of legislative and private sector third party regulations and guidelines. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent verbal and written communication skills. Ability to manage competing priorities. Ability to accurately use Ten key. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday through Friday from 8am to 5pm.
    $30k-40k yearly est. 12d ago
  • Collections Analyst

    Meltwater 4.3company rating

    Collector job in Austin, TX

    Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner. What You'll Do: Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise Ensure efficient cash reconciliations and reporting Meet and exceed collections goals with both individual and team targets Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience. What You'll Bring Excellent communication skills, verbal and written Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone Proficient with Excel Analytical Skills Ability to work with a large and diverse team What We Offer: Enjoy flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $52k-67.1k yearly Auto-Apply 54d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Collector job in Jarrell, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $12-14 hourly 14d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collector job in Austin, TX

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 6d ago
  • Hospital Collections Specialist

    E-MDs 4.3company rating

    Collector job in Austin, TX

    Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs Skills & Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
    $29k-36k yearly est. 60d+ ago
  • Senior Billing Coordinator

    Consultative Search Group

    Collector job in Austin, TX

    Job Description A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data. Responsibilities: Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains Qualifications: Possess knowledge of basic accounting principles Display the ability to comprehend and accurately perform mathematical functions Demonstrate analytical skills needed to correctly comprehend and communicate data A high school diploma A bachelor's degree in accounting, business administration, or a related field, preferably A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization Experience with an Elite Billing system, preferably Many of our job openings can be viewed at ********************************************** IND-1
    $34k-49k yearly est. 15d ago
  • Hospital Collections Specialist

    E-MDs 4.3company rating

    Collector job in Austin, TX

    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. * Working knowledge of healthcare code sets * Working knowledge of clean claim practices * Working knowledge of the adjudication process * Ability to research and follow claims appeal guidelines/processes * Understanding of the complete healthcare revenue cycle * Understanding of provider contracts and credentialing * Understanding of basic accounting functions * Proficient in Microsoft Outlook, Word, Excel * Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
    $29k-36k yearly est. 60d+ ago

Learn more about collector jobs

How much does a collector earn in Austin, TX?

The average collector in Austin, TX earns between $26,000 and $45,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Austin, TX

$34,000

What are the biggest employers of Collectors in Austin, TX?

The biggest employers of Collectors in Austin, TX are:
  1. Afni
  2. Baylor Scott & White Health
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