Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment.
This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST).
Responsibilities:
• Review and process incoming orders for software trials, new license purchases, renewals, and professional services.
• Provide backup order review support to the EMEA region as needed.
• Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers.
• Validate customer license entitlement terms and invoicing data within Salesforce.
• Facilitate license exchanges and returns.
• Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution.
• Identify and escalate potential contractual or compliance risks.
• Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures.
• Contribute to product packaging and fulfillment configuration from concept to back-end implementation.
• Post sales orders and send invoices to customers.
• Support management's collection efforts for aged receivables and monitor accounts with collection risk.
• Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders.
Qualifications:
• 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting.
• Experience in the enterprise software industry (SaaS or on-premise) preferred.
• Familiarity with basic contract terminology is a plus.
• Some post-secondary education preferred, or equivalent combination of education and experience.
• Strong customer service orientation, professionalism, and communication skills.
• Excellent business judgment, critical thinking, and problem-solving abilities.
• Ability to work independently in a fast-paced environment while collaborating across teams and time zones.
• Experience using Salesforce CRM required; Sage Intacct a plus.
• Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively.
For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
$30-36 hourly 5d ago
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Patient Access PT Nights
Butler Hospital 4.6
Collector job in Providence, RI
Obtains all demographic information
Verifies Insurance eligibility via online resources or phone call when necessary and enters bundles in Avatar.
Updates Teletracking with any anticipated insurance impact and any possible admissions.
Completes MSPQ with patient/family member for all Medicare patients.
Scans patient's insurance card and identification both front and back and files in appropriate form (when applicable).
Verifies all information is scanned under correct episode along with correct benefits.
Photographs patient, creates labels for paperwork, prints patient bracelets when apllicable.
Has patient sign appropriate financial forms allowing the hospital to bill appropriately.
Advises Financial Counselor when patients having financial responsibilities present for partial hospital admission
Refers patients to Financial Counselor for any guidance regarding co-pays, payment plans, or Applications for Financial Assistance.
Refers patients to Financial Counselor for collection of payment for copays/deductibles.
Patient Access Associate Level I staff, if credentialed as a Navigator, will be expected to cover Financial Counselor Level II when the need arises.
Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Digital Camera link. Teletracking, CERNER, PatientTrak
Works with phone system
Works with digital camera.
Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Cyracom Language Line
Schedule: 16/32 Part Time -Nights
Every Friday & Saturday Night: 11:00p - 7:00a
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
$43k-55k yearly est. 3d ago
Collections Specialist
Analog Devices 4.6
Collector job in Wilmington, MA
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X).
Position Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Collections Analyst in the semiconductor industry. As an integral member of our finance department, you will be responsible for managing and collecting outstanding customer accounts to ensure timely payment. Your exceptional communication skills, analytical mindset, and ability to build strong relationships with customers will be critical for success in this role. If you are passionate about finance, enjoy problem-solving, and thrive in a fast-paced environment, we encourage you to apply.
This position is located in Wilmington, MA and is eligible for a hybrid work schedule with 3 days in the office, and 2 days remote/from home.
Key Responsibilities:
Monitor and manage accounts receivable for assigned customer accounts within the semiconductor industry.
Conduct regular reviews of outstanding invoices and aging reports to identify delinquent accounts and prioritize collection efforts.
Communicate with customers via phone, email, and other appropriate channels to follow up on overdue payments and resolve payment discrepancies.
Maintain accurate and up-to-date records of all collection activities, including conversations, payment commitments, and any necessary adjustments.
Collaborate with internal teams such as sales, customer service, and finance to resolve customer issues, answer queries, and ensure prompt payment.
Prepare and send regular account statements, reminders, and collection letters to customers in accordance with company policies. Escalate unresolved collection issues to the appropriate management level for further action and decision-making.
Stay up to date with industry trends, credit policies, and relevant regulations to ensure compliance and make informed decisions regarding credit limits and collection strategies.
Generate periodic reports on accounts receivable aging, collection efforts, and cash flow projections for management review.
Qualifications:
Bachelor's degree in finance, accounting, or a related field is preferred.
Proven experience in accounts receivable collections, preferably in the semiconductor industry or a similar high-tech field.
Strong knowledge of accounting principles, credit and collections practices, and financial analysis.
Excellent communication skills, both written and verbal, with the ability to effectively negotiate and influence customers.
Proficiency in using Microsoft Office Suite, particularly Excel for data analysis and reporting.
Experience in SAP accounting software a plus.
Detail-oriented with strong organizational and time management skills to handle multiple priorities and meet deadlines.
Ability to work independently and collaboratively in a team environment, demonstrating a customer-centric approach.
Problem-solving mindset with the ability to analyze complex situations, identify root causes, and implement appropriate solutions.
High ethical standards and professionalism when handling confidential and sensitive customer information.
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: ExperiencedRequired Travel: Yes, 10% of the time Shift Type: 1st Shift/DaysThe expected wage range for a new hire into this position is $60,800 to $83,600.
Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
$60.8k-83.6k yearly Auto-Apply 2d ago
Collector II
Metro Credit Union 3.9
Collector job in Chelsea, MA
Are you an experienced and motivated Collector looking to join a strong team? We'd welcome the opportunity to discuss this role with you. As a Collector II, you'll work with our members on a variety of collection duties to ensure the effective operation of the collection function consistent with established policies and procedures. You'll join a great team of co-workers who focus on loss mitigation while best helping our members to resolve outstanding debts.
Essential Job Functions:
Review and maintain assigned queue of delinquent accounts including mortgages, consumer loans, and credit cards.
Notify members of delinquency through phone calls and correspondence in support of department goals.
Provide information, counseling, and loss mitigation to members relative to collection activities.
Skip trace certain accounts by accessing credit bureau reports, files, and public records.
Recommend non-performing accounts for repossession, legal assignment or charge-off to management.
Update department standard operating procedures.
Work with members to establish full balance repayment, repayment plans, or settlements.
Provide financial counseling to discuss and resolve debt situations; restructure or revise payment terms and recommend deferments, using independent judgment within established guidelines.
Maintain and enforce investor policy, collection procedures, reporting, expense reimbursement, and loss mitigation.
Provide guidance with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines.
Education & Experience
High school diploma or equivalent strongly preferred.
Minimum 3 years of collections experience strongly preferred.
Prior experience with Fiserv, Fiserv DNA, or Temenos highly desirable.
The ideal candidate will have experience with Loan Servicing, Mortgages, Auto leasing, or vendor management
Skills/Knowledge/Certifications
Strong knowledge of collections laws and regulations.
Demonstrated ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations.
Ability to interact respectfully and constructively with members, colleagues, external contacts other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information, or deliver services.
Ability to demonstrate a positive attitude with empathy and solution-orientation; and respond to requests in a timely and respectful manner.
Compensation Disclosure:
$26.03-$35.21/hr.
The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation.
Why Join our team:
Comprehensive Benefits:
Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Sales Incentives; annual retention bonus vesting program
Three weeks paid vacation; 11 paid holidays
401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement. Metro contributes 3% regardless of employee's contribution
Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Health Savings Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans;
$150/Quarter reimbursements for wellness and lifestyle expenses
Discounts on Pet Insurance
Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
Exceptional training program (classroom, on-the-job, and mentoring) Stable and growing organization
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.
Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.
$26-35.2 hourly 19d ago
Billing Coordinator
Car Gurus 4.2
Collector job in Boston, MA
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience.
Key Responsibilities
* Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls.
* Provide timely, accurate, and professional responses while meeting individual and team service level expectations.
* Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments.
* Create credits and update customer account balances in accordance with internal approval policies.
* Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience.
* Maintain accurate and up-to-date customer account information within financial systems.
* Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience.
* Support additional administrative and operational tasks as needed to support the Finance Operations team.
Qualifications
* 1-3 years of experience in customer support, billing, accounts receivable, or a related role.
* Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
* Strong customer service mindset with excellent written and verbal communication skills.
* High attention to detail and the ability to manage multiple customer requests in a fast-paced environment.
* Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism.
* Eagerness to learn new systems and processes, with a proactive and dependable work style.
* Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$43,000-$54,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
$43k-54k yearly 39d ago
Vending Route Collector
CSC Serviceworks
Collector job in Woburn, MA
The CSC ServiceWorks Story CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.
Overview
**Vending Route Collector** _Monday - Friday_
As a CSC **Vending Route Collector** , You will be responsible for **collecting and securing coins and currency from equipment** on an assigned route, visiting a variety of locations around town. A career as a Route Collector is great for those who crave a change of scenery, appreciate opportunities to learn through exposure to many parts of our business, and value a work environment that supports your success in your career and life.
+ You will be assigned a company vaulted vehicle and can leave directly from your home to start your day.
+ Collect coins and currency from company-owned, rented, and/or leased air vending and laundry equipment. (Note these coin bags can be up to 75lbs in weight and transported up/down stairs or to/from vaulted company vehicle)
+ Transport currency from machines to the vehicle vault, and from the vehicle vault to the Branch reliably, and with care.
Benefits & Perks
+ Work Life Balance!
+ 75% Employer Contribution to Medical, Dental, and Vision insurance
+ Health Savings Account with Employer Contribution
+ Year-round Work & Paid Training
+ Company Paid Life, Short-term, and Long-term Disability Insurance
+ 401k with generous Company Match
+ Paid Time Off (PTO) & Holiday Pay
+ Flexible Spending & Health Savings Account
+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
+ Education Reimbursement Program
+ Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we're looking for
+ Valid driver's license
+ Ability to pass pre-employment screening
+ High school diploma or equivalent.
+ Strong organizational skills and attention to detail.
+ Basic mechanical aptitude to perform minor maintenance tasks.
+ Customer service-oriented with excellent communication skills.
+ Ability to work independently and manage time effectively.
+ Physical stamina to lift and move heavy products and coins.
+ Integrity and honesty in handling cash and maintaining accurate records.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
**Minimum Salary**
USD $19.02/Hr.
**Maximum Salary**
USD $22.82/Hr.
$19-22.8 hourly 23d ago
Debt Collector
National Western Stock Show 3.4
Collector job in Boston, MA
Job Title: Debt Collector
Company: National Western Stock Show
We are seeking a highly motivated and experienced Debt Collector to join our team at the National Western Stock Show. As a Debt Collector, you will be responsible for collecting outstanding debts from customers and clients. This position requires an individual who is self-motivated, has excellent communication skills, and is able to work in a high-stress and fast-paced environment.
Responsibilities:
• Contact customers and clients to collect outstanding payments
• Negotiate payment plans or settlements with delinquent accounts
• Use various methods to locate and contact debtors
• Maintain accurate and detailed records of all collections activities
• Communicate with customers and clients in a professional and respectful manner
• Work closely with internal departments to resolve customer inquiries and disputes
• Keep up-to-date with state and federal laws and regulations related to debt collection
Requirements:
• Minimum of 2 years of experience as a Debt Collector or similar role
• Strong negotiation and communication skills
• Ability to work effectively with minimal supervision
• Experience using collections software and databases
• High school diploma or equivalent, college degree preferred
• Knowledge of state and federal laws related to debt collection
• Bilingual (English/Spanish) is a plus but not required
Benefits:
• Competitive salary
• Health, dental, and vision insurance
• Paid time off for holidays, sick days, and vacation
• Retirement savings plan (401k)
• Opportunities for professional development and growth
Working at the National Western Stock Show:
The National Western Stock Show is a renowned organization that is dedicated to promoting excellence and preserving the western lifestyle through its events, programs, and educational opportunities. Our team is passionate about our mission and is committed to providing an exceptional experience for our customers and clients. Join us and become part of a dynamic and diverse team that values hard work, dedication, and teamwork.
To Apply:
If you have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter highlighting your qualifications and why you are interested in joining our team as a Debt Collector. We look forward to reviewing your application and potentially welcoming you to our team at the National Western Stock Show.
$29k-37k yearly est. 60d+ ago
Collections
Global Channel Management
Collector job in Woburn, MA
Collections Analyst needs 3+ years experience
Collections Analyst requires:
Collections experience
AR
Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward.
Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes.
Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed.
Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency.
Maintain current collection notes at the contract, parent, or transaction level
$32k-43k yearly est. 60d+ ago
Collections Specialist
Kaizen Stackup
Collector job in Boston, MA
About the Role
We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing.
Key Responsibilities
Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances
Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities
Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues
Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations
Process payments accurately and efficiently, updating account information in real-time
Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes
Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates
Generate and analyze reports on collection performance, identifying trends and areas for improvement
Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management
Assist in the development and implementation of new collection strategies and process improvements
Participate in training sessions and share knowledge with team members to enhance overall department performance
Qualifications Required:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field
Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries
Proficiency in collections software, billing systems, and payment processing platforms
Strong understanding of collections laws, regulations, and industry best practices
Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders
Demonstrated ability to negotiate effectively and resolve conflicts
Strong analytical and problem-solving skills
Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
Ability to work independently and as part of a team in a fast-paced environment
High level of attention to detail and accuracy in data entry and financial transactions
Preferred:
Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA)
Experience with enterprise resource planning (ERP) systems
Knowledge of legal billing and collection practices
Key Competencies
Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations
Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences
Negotiation: Strong negotiation skills to reach mut
$36k-55k yearly est. 60d+ ago
Collections Specialist
Harry R Feldman
Collector job in Boston, MA
The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to
make a positive impact on results.
As a key member of our team, the Collections Specialist is expected to uphold the company's
core values of trust, respect, accountability, humility, health, and leadership. This includes
demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking
responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading
by example to contribute positively to the overall culture and success of the company
$36k-55k yearly est. 60d+ ago
Collection Specialist
Nova Biomedical 4.6
Collector job in Waltham, MA
Job Description
Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
About the company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore what's next with us at novabiomedical.com or aicompanies.com
About the role
The Collection Specialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers.
If you're passionate about account collections and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today!
What you'll do
Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily
Establishes payment plans for customers
Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit
Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments
Monthly Cash Forecast
What we are looking for in you
SAP experience preferred
Epicor experience preferred
Intermediate Computer skills (Excel & Word)
Epicor experience also preferred
Credit & Collection experience
Customer Service skills
Problem solving skills
High School Diploma, some college preferred
3-5-year collection experience
Physical Requirements for this role include:
Typical office environment.
Ability to remain in a stationary position, often standing or sitting for prolonged periods.
Alternating between standing.
May require occasional lifting/carrying up to 20 pounds.
Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers.
Near visual acuity to work on a computer monitor for extended periods.
The full list of physical requirements for this role is available upon request.
Why work for Nova Biomedical
Flexible Medical, Dental, & Vision Coverage
Competitive 401k company match
Bonus Program, Generous PTO and paid holidays
Generous Tuition reimbursement
Hybrid and flexible work arrangements (job specific)
Professional development, engagement and events
Company marketplace for lunch and snacks! (location specific)
Company subsidized cafeteria (Waltham)
Work Location: On-site in Waltham, on site at Norwood site location as needed
Schedule/Hours: Monday to Friday, 8:30am - 5pm
Targeted Salary Range: $72,500
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Privacy policy
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$72.5k yearly 6d ago
Collections Specialist (Full Time)
Cataldo Ambulance Business Trust 4.1
Collector job in Somerville, MA
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
$35k-41k yearly est. Auto-Apply 9d ago
Senior Debt Collector
Zwicker & Associates 4.2
Collector job in Andover, MA
Requirements
5+ years of debt collection's experience, preferably 3rd party collections
Knowledge of the FDCPA and state consumer protection laws
Above average administrative and phone skills
Strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic computer skills
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
$33k-37k yearly est. 32d ago
Collections Specialist
Double E Company 4.3
Collector job in West Bridgewater, MA
Full-time Description
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines
Salary Description starting at $30 an hour
This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process.
EDUCATION AND EXPERIENCE:
* High School graduate or equivalent.
* Medical terminology preferred.
* Two years minimum prior medical collections experience.
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to read and interpret documents in English such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization. Additional languages
preferred.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar
graphs.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
* Must be able to communicate effectively over the phone, in writing and in person.
* Participates in opportunities of continuing education.
* Demonstrates the ability to utilize recognized channels of communication.
* Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#100
$26k-32k yearly est. 9d ago
Hospital Collections Specialist
Hospital for Behavioral Medicine
Collector job in Worcester, MA
JOIN OUR TEAM AS A HOSPITAL COLLECTION SPECIALIST!
Status: Full-Time (On-site only - no remote)
Bonus Opportunity: MONTHLY INCENTIVE ELIGIBLE
Your Work Matters
How will you make a difference?
This Hospital Collection Specialist is responsible for posting all payments received from patients, insurance companies and third parties and will document payments into the patient accounting system. The position is located in a central business office environment for a freestanding psychiatric hospital organization.
The Hospital Collection Specialist is responsible for assisting with the timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure the reimbursement of claims from various insurance companies.
PRIMARY RESPONSIBILITIES
Pull remits manually and electronically for deposits daily.
Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts.
Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management.
Maintain and balance cash log daily to treasury.
Researches and resolves unapplied and/or unidentified cash receipts.
Identifies allowances, deductibles and co-insurance and ensures accurate posting.
Scans and uploads supporting documentation as needed.
Investigates all insurance recoupments to determine if they are correct or need to be appealed.
Runs electronic deposit reports and processes payments.
Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes.
Enter/correct charges for outpatient services.
Code and post all receivables from insurance companies, and third-party payors on patient accounts.
Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management.
Performs account follow-up on outstanding balances and takes the necessary action for account resolution in accordance with established federal and state regulations.
Ensure the coordination of claim activities on various insurance portals and via phone to check claim status and resolve claim issues.
Assist to resolve credit balances with insurance company & patients.
Research and resolve insurance denials.
Maintain third-party logs.
Assist daily with benefit verifications for all new admissions as well as in-house patients.
Able to read and understand an EOB.
Your Experience Matters
What we're looking for:
Education & Licensure (if applicable):
High school graduate or equivalent preferred.
Experience:
A minimum of one (1) years' experience in facility billing experience with knowledge of Medicare DDE and computerized systems strongly preferred, or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.
Additional Skill Requirements:
Knowledge of Microsoft Office including word, excel, and outlook. Excel-lent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours.
Your Care Matters
What we provide for our team:
401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart?
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.
Compensation:
This is a full-time role and the expected compensation range is $24.00 - $28.00 hourly and a monthly incentive bonus plan! We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist!
Qualifications
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!
Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.
At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.
To learn more about HBM, visit us at: **********************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$24-28 hourly 11d ago
Collections Specialist
Kaizen Stackup
Collector job in Boston, MA
Job DescriptionCollections SpecialistAbout the Role
We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing.
Key Responsibilities
Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances
Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities
Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues
Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations
Process payments accurately and efficiently, updating account information in real-time
Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes
Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates
Generate and analyze reports on collection performance, identifying trends and areas for improvement
Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management
Assist in the development and implementation of new collection strategies and process improvements
Participate in training sessions and share knowledge with team members to enhance overall department performance
QualificationsRequired:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field
Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries
Proficiency in collections software, billing systems, and payment processing platforms
Strong understanding of collections laws, regulations, and industry best practices
Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders
Demonstrated ability to negotiate effectively and resolve conflicts
Strong analytical and problem-solving skills
Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
Ability to work independently and as part of a team in a fast-paced environment
High level of attention to detail and accuracy in data entry and financial transactions
Preferred:
Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA)
Experience with enterprise resource planning (ERP) systems
Knowledge of legal billing and collection practices
Key Competencies
Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations
Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences
Negotiation: Strong negotiation skills to reach mut
$36k-55k yearly est. 10d ago
Collection Specialist
Nova Biomedical 4.6
Collector job in Waltham, MA
Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
About the company
At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore whats next with us at
This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center.
This is an on-site opportunity (not remote).
Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process.
EDUCATION AND EXPERIENCE:
High School graduate or equivalent.
Medical terminology preferred.
Two years minimum prior medical collections experience.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to read and interpret documents in English such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization. Additional languages
preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar
graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
Must be able to communicate effectively over the phone, in writing and in person.
Participates in opportunities of continuing education.
Demonstrates the ability to utilize recognized channels of communication.
Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#100
$26k-32k yearly est. 8d ago
Collections Specialist
Double E Company 4.3
Collector job in West Bridgewater, MA
Job DescriptionDescription:
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements:
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines
The average collector in Boston, MA earns between $28,000 and $50,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average collector salary in Boston, MA
$37,000
What are the biggest employers of Collectors in Boston, MA?
The biggest employers of Collectors in Boston, MA are: