Medical Billing Specialist
Collector job in Framingham, MA
We are transforming precision medicine. Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology. Our proprietary whole genome analysis platform allows us to better understand a person's genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations.
Role Description:
Variantyx, Inc. is looking for an experienced Medical Billing Specialist to help complete our daily billing tasks to include patient billing, claim rejections, appeal submission and follow-up. In this high visibility role reporting to the Director of Market Access and Reimbursement you will be responsible for developing and executing companywide RCM initiatives and overseeing day-to-day RCM activities to directly contribute to overall company growth and profitability. Strong organizational, data entry, attention to detail and follow-up abilities are a must for a successful candidate. Ideal candidate will have extensive experience in denial and appeal management for genomic testing.
Responsibilities
● Conduct follow-up inquiries for outstanding claims with third party payors.
● Review claims issues, make corrections as needed, and rebill.
● Review explanation of benefits to ascertain if the claim processed and paid correctly.
● Assist in creating and submitting appeal packages for denied claims.
● Performs other essential duties as assigned.
Qualifications:
● An associate's degree in healthcare or equivalent work experience.
● Proficient in Microsoft Office, and Salesforce.
● Genetic and or pathology billing knowledge a plus.
● Previous experience with XiFIN or related billing system
● Knowledge of office administration procedures with the ability to operate most standard office
equipment.
● Ability to work professionally with sensitive, proprietary data & information while maintaining
confidentiality.
● Excellent interpersonal skills including the ability to interact effectively and professionally with
individuals at all levels; both internal and external.
Revenue Cycle/Collections Specialist
Collector job in Providence, RI
The Revenue Cycle Specialist plays an essential role in ensuring the accurate and efficient management of the healthcare center's billing, reimbursement, and financial processes. This position is responsible for performing end-to-end revenue cycle functions including patient registration accuracy, insurance verification, charge capture review, claims submission, payment posting, and account follow-up. The specialist works closely with clinical, billing, and administrative teams to promote optimal reimbursement, minimize denials, and support the financial health of the organization.
Key Responsibilities
Billing & Claims Management
Prepare, review, and submit clean claims to payers in a timely manner.
Monitor claim statuses, resolve rejections, and correct billing errors.
Conduct follow-up with insurance companies to ensure prompt reimbursement.
Identify and address recurring claim issues and work with internal teams to resolve root causes.
Debt Collector
Collector job in Boston, MA
Job Title: Debt Collector
Company: National Western Stock Show
We are seeking a highly motivated and experienced Debt Collector to join our team at the National Western Stock Show. As a Debt Collector, you will be responsible for collecting outstanding debts from customers and clients. This position requires an individual who is self-motivated, has excellent communication skills, and is able to work in a high-stress and fast-paced environment.
Responsibilities:
• Contact customers and clients to collect outstanding payments
• Negotiate payment plans or settlements with delinquent accounts
• Use various methods to locate and contact debtors
• Maintain accurate and detailed records of all collections activities
• Communicate with customers and clients in a professional and respectful manner
• Work closely with internal departments to resolve customer inquiries and disputes
• Keep up-to-date with state and federal laws and regulations related to debt collection
Requirements:
• Minimum of 2 years of experience as a Debt Collector or similar role
• Strong negotiation and communication skills
• Ability to work effectively with minimal supervision
• Experience using collections software and databases
• High school diploma or equivalent, college degree preferred
• Knowledge of state and federal laws related to debt collection
• Bilingual (English/Spanish) is a plus but not required
Benefits:
• Competitive salary
• Health, dental, and vision insurance
• Paid time off for holidays, sick days, and vacation
• Retirement savings plan (401k)
• Opportunities for professional development and growth
Working at the National Western Stock Show:
The National Western Stock Show is a renowned organization that is dedicated to promoting excellence and preserving the western lifestyle through its events, programs, and educational opportunities. Our team is passionate about our mission and is committed to providing an exceptional experience for our customers and clients. Join us and become part of a dynamic and diverse team that values hard work, dedication, and teamwork.
To Apply:
If you have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter highlighting your qualifications and why you are interested in joining our team as a Debt Collector. We look forward to reviewing your application and potentially welcoming you to our team at the National Western Stock Show.
Collections
Collector job in Woburn, MA
Collections Analyst needs 3+ years experience
Collections Analyst requires:
Collections experience
AR
Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward.
Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes.
Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed.
Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency.
Maintain current collection notes at the contract, parent, or transaction level
Customer Service
Collector job in Lakeville, MA
About Your Future with Service Partners
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyASAP Billing Specialist
Collector job in Auburn, MA
Job DescriptionGuardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed.
Responsibilities:
Serve as primary biller for assigned Aging Services Access Points
Create/Save/Upload billing reports/Files
Investigate and correct, when applicable. pre-billing errors.
Confirm all reports balance prior to creating files for submission
Create billing claims and correspondence.
Working with Wellsky on a regular basis
Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors
Run Timesheets
E-mail error log and coversheet to ASAP
Continuously follow up on error correction progress
Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report
Save final Service Delivery Report to appropriate ASAP file
Provide consulting services on matters related to billing.
Always maintains the confidentiality of patient and organization information.
Qualifications
Ability to work independently, while meeting company deadlines
Ability to manage multiple projects, prioritize, and multi-task
Commitment to completing tasks
Excel at operating in fast paced environments
Excellent people skills, open to direction and collaborative work style
Must have strong verbal and written communication skills
Knowledge of QuickBooks a plus
Other Skills:
Technical Communication
Customer Relations
Customer Service
Diplomacy
Filing
MS Office
Negotiations
Organization
Planning
Professionalism
Project Management
Presentation
QuickBooks
Time Management
Typing Skills
Sales
Education/Training
Experience
Prior home care experience required.
Prior billing / payroll experience required.Apply Today!
Submit Resume for Consideration
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
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Part-Time Water Sample Collector
Collector job in Boston, MA
Phigenics is seeking a candidate with a flexible schedule interested in working 25-35 hours per month on average, DURING NORMAL BUSINESS HOURS in the Boston, MA area. We will train the right person to take on-site readings via a testing instrument (i.e. chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 150-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development.
High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Medical Billing Manager
Collector job in Pawtucket, RI
As the Billing Manager, you will serve as the first line of defense for any billing issues and ensure smooth operations across the billing team. You will manage a group of four (or more) Billing Specialists, providing guidance and oversight on daily tasks. This role involves close collaboration with the HR team to streamline processes, approve payroll, and maintain compliance, allowing senior leadership to focus on client relationships. You will work onsite full-time, balancing hands-on billing expertise with managerial responsibilities to drive efficiency and accuracy in all billing activities.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-5 years of Medical Billing Experience
-Management or Supervisor experience
-Strong leadership and ability to oversee multiple billing specialists.
-Ability to handle both billing operations, escalations, and HR coordination
-HS Diploma
-100% onsite in Pawtucket, RI
-Schedule: 8am-5pm EST
Collector II
Collector job in Pawtucket, RI
Coastal1 is looking to hire a Collector II!
A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made.
On site availability in Pawtucket, Rhode Island is required.
Education and Experience Requirements
Minimum of a high school diploma or equivalent required. Associates degree preferred.
At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service.
Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively.
Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations.
Familiarity with basic math concepts required.
Must be capable of accurate and timely performance of duties.
Familiarity with PC's and basic office software such as MS Office.
Ability to maintain a positive and upbeat Credit union image.
Ability to handle confidential information securely.
Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions.
Ability to work independently and as a team member.
Bi-lingual helpful.
Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA.
We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.
Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!
Job Responsibilities
Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities.
Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications.
Communicate member credit data with various credit bureaus.
Resolve consumer credit disputes in a timely manner.
Monitor and maintain accurate records associated with insurance issues of OREO.
Prepare, send, and follow up all correspondence with members regarding delinquent accounts.
Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives.
Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied.
Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off.
Collect on returned (NSF) checks that result in reversal of payments on loans.
Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans.
Prepare month end charge off reports.
Assist in preparation of paid loan packages.
Review and set up automatic payments for EFT.
Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements.
Perform other duties as required.
Equal Opportunity Employer
Auto-ApplyCollections Specialist
Collector job in Boston, MA
The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to
make a positive impact on results.
As a key member of our team, the Collections Specialist is expected to uphold the company's
core values of trust, respect, accountability, humility, health, and leadership. This includes
demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking
responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading
by example to contribute positively to the overall culture and success of the company
Collections Specialist
Collector job in Boston, MA
About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts.
About the Role
We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA.
What You'll Do
Collection of Past Due Invoices (40%)
* Monitor accounts to identify past due invoices on daily basis
* Contact customers regarding past due invoices following a multi-step process and schedule
* Update collection notes in Salesforce
* Report on collection activity and accounts receivable status
* Provide supporting documentation related to the past due invoices
* Occasionally assist with international collections
* Work with third party collection agencies when needed
Customer Sales and Use Tax Compliance (40%)
* Communicate with customers regarding their disposition on state sales and use tax disposition
* Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.)
* Update and maintain sales and use tax status in Avalara system
* Monitor for expiring documentation and obtaining updated documents
Other Administrative Functions (20%)
Assist with Customer Information Forms
* Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc.
* Work with other departments and subject matter experts to answer technical specific questions
Assist with responding to customer cases in Salesforce and via email
* Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc.
Back up for order processing and invoicing
* Process orders through Salesforce order processing system
* Submit invoices according to purchase order instructions (email, postal mail, supplier web portal)
What You Bring to the Table
* 5+ years' experience in a fast-paced administrative environment
* 3+ years of accounts receivable and collections experience ideally within a software company
* Organized and ability to prioritize and multi-task
* Experience with Microsoft programs (Excel, Word, Outlook, Teams)
* Experience with Salesforce, NetSuite and Avalara is a plus
* Strong written and verbal communication skills
* Ability to work independently as well as part of a group
The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.
We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.
Pay range for this position is
$88,000-$132,000 USD
Are You Our Next Qtie?
We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are.
* Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too.
* Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context.
* Opportunities to Grow
Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go.
* Inclusive by Design
You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected.
* Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are.
Show Up as Yourself at Qt
At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are.
We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself.
About Qt
Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.
Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit *********
Candidate privacy notice
Cell Therapy Donor Services Collection Specialist
Collector job in Boston, MA
The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department.
**The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area.** **DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.**
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan.
+ Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status.
+ Analyze donor searches and apply current donor selection algorithms and strategies.
+ Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product.
+ Perform product labeling verifications and courier hand off for donor registry.
+ Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process.
+ Manage donor evaluations, including medical assessments and laboratory testing.
+ Provide comprehensive education to donors about the donation process, potential risks, and benefits.
+ Register donors in EMR and assign appropriate insurance coverage for accurate billing.
+ Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation.
+ Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability.
+ Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries.
+ Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met.
+ Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately.
+ Ensure all necessary donor documentation is submitted and processed in a timely manner.
+ Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies.
+ Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case.
+ Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team.
+ Develop timetables with the clinical team to support the patient and donor's progress through complex therapies.
+ Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments.
+ Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing.
+ Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts.
+ Maintain databases and systems related to donor information, ensuring accuracy and confidentiality.
+ Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team.
**Minimum Education:**
+ Associates Degree required.
**Minimum Experience:**
+ 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required.
**Preferred Qualifications:**
+ Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility.
+ Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms.
+ Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors.
+ Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems.
+ Ability and willingness to work effectively in a collaborative interdisciplinary team model.
+ Must be detail-oriented with strong problem solving and decision-making skills.
+ Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
+ Compassionate and empathetic approach when engaging with donors and their families.
+ Knowledge of regulatory guidelines related to bone marrow donation and transplant processes.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Ability to always maintain confidentiality and professionalism.
+ Willingness to engage in efforts to support an inclusive culture and workplace.
+ Proficient in DFCI/BWH/CHB clinical systems as applicable to the position.
**PATIENT CONTACT:**
Yes - all ages.
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$30.58 - $36.20
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**
Call Center Debt Collector
Collector job in Andover, MA
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25-$21.00 per hour, depending on relevant experience, with uncapped bonus potential.
The office is located at 80 Minuteman Rd, Andover, MA, 01810 and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM - 7 PM.
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Paid time off
Responsibilities of Debt Collectors
Establish contact with consumers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them.
Record accurate and detailed notes; update account status and card member's information into computer system
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Comply with policies and procedures of Zwicker & Associates, P.C.
Comply with FDCPA and state consumer protection laws.
Other duties as assigned.
Requirements
Above average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
#ZR
Auto Collection Specialist
Collector job in North Andover, MA
For over 26 years, FHC has been committed to delivering exceptional customer experiences. We're expanding and looking for motivated, compassionate individuals to join our team as Asset Recovery Representatives. If you thrive in a fast-paced environment and enjoy helping customers resolve financial challenges, we want to hear from you!
**Up to $1000 Sign on Bonus for On-site workers
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Review delinquent and charged-off auto loan accounts to determine collectability
Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC
Initiate skip tracing to locate members and assets using available tools
Maintain accurate records of recovery actions and account status
Negotiate repayment plans, settlements, or reinstatement options to resolve outstanding balances
Ensure all performance deadlines, objectives, and goals are met as set by department standards
Adhere to consumer protection laws and FHC's standard practices and policies.
Competencies
Must possess excellent verbal negotiation, customer service and persuasion skills.
Well organized, results driven, and able to work in a high volume and fast-paced office environment.
Flexibility to adapt and resolve challenging situations calmly and professionally.
Ability to prioritize and manage multiple tasks, exercising sound judgement.
Ability to work required full time schedule, consisting of 3 shifts 8am-4:30pm EST and 2 shifts 11:30am-8pm EST. and potentially ad hoc Saturday's (8am-12pm).
Attendance and punctuality are a must.
(Reliable transportation is required.)
Collections Specialist
Collector job in Somerville, MA
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Auto-ApplyCorporate Collections Specialist
Collector job in Chelmsford, MA
Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
This position will play a key role in ZOLL by providing an excellent customer experience and maintaining a high collection percentage (CEI) of their assigned customers. This includes communication with customers to prevent accounts from reaching past due status and collection of past due accounts. The individual will be expected to review credit hold reports and release orders to ship supporting sales. The right candidate will provide excellent customer service, work with the customer, manager and others resolving disputes. They need to be able to read and understand the customer's contractual obligations and be able to speak to those obligations positively and professionally. Measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket.
Essential Functions
Actively collect payment from customers with unpaid invoices
Develop relationships with primary contacts at your assigned accounts
Work internally to resolve issues contributing to delayed payments
Work with customers to develop payment plans to bring their accounts current
Identify and communicate risk concerns on assigned account
Effective and consistent communication with customers both internal and external at all levels of an organization in a professional manner.
Comply with all policies and standards.
Maintain solid CEI, DSO and past due results - meet department goals and deadlines.
Maintain a clean AR resolving short payments timely, provide support on unapplied or on account payments and process refunds on credit balance accounts.
Consistent follow-up on shortage claims - provide POD's and backup to customers when needed.
Additional tasks and Special projects as assigned.
Required/Preferred Education and Experience
Associate's Degree or Equivalent experience
Minimum 2-3 years' experience in a professional Finance/Account environment
Knowledge, Skills and Abilities
Working knowledge of ERP systems.
Excellent knowledge and use of Excel.
Strong interpersonal and customer service skills.
Detail oriented with excellent organizational skills - strong work ethic
Initiative to validate accuracy of data and make recommendations based on findings - problem solving mindset.
Team player.
Proven track record of successful business to business collections.
Able to multi-task and manage to deadlines.
Interest in “digging into the details” and researching data.
Excellent communication skills, both verbal and written.
Oracle Cloud/SAP Experience a plus
SaaS and/or Software contract knowledge is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990
#LI-RF1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyCell Therapy Donor Services Collection Specialist
Collector job in Boston, MA
The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department.
The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
* Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan.
* Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status.
* Analyze donor searches and apply current donor selection algorithms and strategies.
* Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product.
* Perform product labeling verifications and courier hand off for donor registry.
* Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process.
* Manage donor evaluations, including medical assessments and laboratory testing.
* Provide comprehensive education to donors about the donation process, potential risks, and benefits.
* Register donors in EMR and assign appropriate insurance coverage for accurate billing.
* Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation.
* Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability.
* Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries.
* Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met.
* Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately.
* Ensure all necessary donor documentation is submitted and processed in a timely manner.
* Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies.
* Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case.
* Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team.
* Develop timetables with the clinical team to support the patient and donor's progress through complex therapies.
* Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments.
* Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing.
* Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts.
* Maintain databases and systems related to donor information, ensuring accuracy and confidentiality.
* Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team.
Qualifications
Minimum Education:
* Associates Degree required.
Minimum Experience:
* 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required.
Preferred Qualifications:
* Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility.
* Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms.
* Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors.
* Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems.
* Ability and willingness to work effectively in a collaborative interdisciplinary team model.
* Must be detail-oriented with strong problem solving and decision-making skills.
* Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
* Compassionate and empathetic approach when engaging with donors and their families.
* Knowledge of regulatory guidelines related to bone marrow donation and transplant processes.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to always maintain confidentiality and professionalism.
* Willingness to engage in efforts to support an inclusive culture and workplace.
* Proficient in DFCI/BWH/CHB clinical systems as applicable to the position.
PATIENT CONTACT:
Yes - all ages.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$30.58 - $36.20
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyCollections Specialist
Collector job in Somerville, MA
Job Description
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Senior Debt Collector
Collector job in Andover, MA
Requirements
5+ years of recent experience in debt collection, preferably third-party.
Knowledge of the FDCPA and state consumer protection laws
Above average administrative and phone skills
Strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic computer skills
Basic math skills
You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Physical Qualifications:
Be able to lift five pounds or more
Be able to sit 90% of the work day at times
Be able to bend at the waist and be mobile when needed
Be able to read and comprehend position-specific documents and correspondence
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources.
This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.
No phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
Collections Specialist
Collector job in Andover, MA
Requirements
Excellent communication skills
Above average administrative and phone skills
Strong negotiation skills
Well organized, results driven
Effective decision-making skills
Professional communication skills (written and verbal) when interacting with customers.
Basic computer skills
Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Must be available to attend and complete entire training program
Physical Qualifications
Be able to lift five pounds or more
Be able to sit 90% of the work day at times
Be able to bend at the waist and be mobile when needed
Be able to read and comprehend position-specific documents and correspondence
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources.
This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.
No phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.