Collector I
Collector job in Tampa, FL
The Collector I contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off.
Specific duties include, but are not limited to:
Initiate follow-up with insurance companies for payments of pending claims.
Appeals denied claims with insurance carriers.
Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut.
Reviews and interprets contracts and billing.
Takes incoming calls from providers or patients meeting service level standards.
Process payments over the phone.
Learn the collection system (Intergy) and work flow between other department business partners.
Other duties as required.
Position Requirements:
High School Diploma or Equivalent Experience
Minimum of 6 months prior medical billing/collections experience.
Experience in healthcare/medical industry preferred.
Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information.
Experience navigating insurance company web portals.
Strong multi-tasking abilities.
Strong verbal and written communication skills.
Team player with ability to communicate at all levels in the organization and with different types of customers.
Physical Requirements:
Standard Office Environment.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information.
#LI-remote
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplyBilingual Toll Collection Agent
Collector job in Tampa, FL
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES Key Responsibilities:
Serve as the friendly and professional face of toll operations at our Tampa facility.
Assist walk-in and phone customers with toll account resolutions, payments, and inquiries.
Process payments using toll operations back-office systems.
Handle customer complaints and escalate complex issues as needed.
Maintain accurate records of customer interactions and transactions.
Collaborate with customer service team members to enhance service quality.
Complete end-of-day deposits and balancing reports.
Adhere to scheduled shifts and attendance requirements.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications:
Must be 18 years or older.
High school diploma or equivalent.
Fluent in English and Spanish (spoken and written).
Experience with computer-based data entry.
Strong written, verbal, and interpersonal communication skills.
Ability to work shifts aligned with toll operations hours, including weekends and holidays.
Experience with non-cash payment processing systems.
Skilled in troubleshooting, conflict resolution, and customer follow-up.
Customer-focused: empathetic, patient, and responsive.
Ability to multitask, stay organized, and manage time independently.
Team-oriented with a commitment to service excellence.
Preferred
Experience in customer service, inside sales, problem-solving, or back-office support.
Familiarity with tolling systems or public infrastructure services.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyDebt Collector Bilingual Agent/Cobrador de deudas Agente bilingue
Collector job in Tampa, FL
Descripcin de funciones:
Si est buscando una verdadera oportunidad de carrera con una empresa que est creciendo rpidamente con un gran potencial de ingresos, Credit Control es el lugar para usted! -Jornada completa
Actualmente estamos buscando profesionales experimentados que puedan hablar ingls y espaol para unirse a nuestro equipo!
Credit Control, LLC es una agencia de cobro bien establecida, exitosa y compatible. Nuestros clientes incluyen telecomunicaciones, atencin mdica, 1st party y los clientes financieros ms grandes de la nacin!
Adems, Credit Control LLC ha sido galardonada por 3er ao consecutivo como "Mejores lugares para trabajar" por una entidad independiente de 3rdparty para 2022. De hecho, Credit Control ocup el puesto # 1 en general debido a las encuestas enviadas por nuestro personal.
Como cobrador de deudas con nosotros, recibir un pago competitivo por hora, una lucrativa estructura de bonificacin de hasta $ 3,000 mensuales, bonificaciones de pateador del departamento y ser elegible para concursos mensuales.Como empleado productivo, usted ser elegible para un aumento salarial cada seis meses!
Ofrecemos una tarifa competitiva por hora + bono mensual de hasta $ 5,500 que puede variar de $14.00- $18.00 ( $1.00 diferencial para hispanohablantes)oportunidad de salario!!!
Los beneficios incluyen:
Mdico/Dental/Visin
Seguro de vida
Tiempo libre pagado
Vacaciones pagadas
Formacin remunerada
401k con coincidencia de la compaa
Requisitos del trabajo-Los candidatos deben tener las siguientes calificaciones:
Preferido pero no requerido: Al menos dos aos de experiencia en cobro de deudas, ventas o telemarketing.
Preferido pero no requerido: Conocimiento de la FDCPA y otras regulaciones que rigen el cobro de deudas.
Excelentes habilidades de comunicacin escrita y verbal.
Habilidades excepcionales de negociacin y servicio al cliente.
Experiencia con Microsoft Excel y conocimientos generales de informtica.
Diploma de escuela secundaria o equivalente.
Debe pasar la verificacin de antecedentes.
Tipo de trabajo: Ofrecemos una tarifa por hora competitiva + bonificacin mensual de hasta $ 5,500 que puede variar de $ 31,00 a $ 95,000 de oportunidad salarial!!!
Tipo de trabajo: Tiempo completo
Salario: $14.00- $18.00 ($1.00 diferencial para hispanohablantes)
Beneficios:
401(k)
Coincidencia 401(k)
Seguro dental
Programa de asistencia al empleado
Horario flexible
Seguro de enfermedad
Seguro de vida
Tiempo libre pagado
Formacin remunerada
Programa de referidos
Seguro de la vista
Entorno fsico:
Centro de llamadas
Oficina
Horario:
Turno de 8 horas
Turno de da
Lunes a Viernes
No hay fines de semana
Tipos de pago suplementario:
Pago de bonificacin
Pago de comisiones
Bono mensual
Posibilidad de desplazarse/reubicarse:
9929 Racetrack RoadTampa, Florida
33626
Lugar de trabajo: En persona
Debt Collector Agent
Job Description:
If you are looking for a real career opportunity with a company that is rapidly growing with great earning potential, Credit Control is the place for you!
We are currently looking for experienced professionals to join our team!
Credit Control LLC is a well-established, successful, and compliant collection agency. Our clients include telecom, healthcare, 1st party, and the largest financial clients in the nation!
In addition, Credit Control LLC has been awarded for the 3rdconsecutive year as a Best Places to Work by an independent 3rdparty entity for 2022. In fact, Credit Control ranked #1 overall because of the surveys submitted by our staff.
As a debt collector with us, you will receive competitive hourly pay, a lucrative bonus structure up to $3,000 monthly, department kicker bonuses, and be eligible for monthly contests.As a productive employee, you will be eligible for a pay increase every six months!!
Benefits include:
Medical/Dental/Vision
Life Insurance
Paid time off
Paid holidays
Paid training
401k with company match
Job Requirements-Candidates should have the following qualifications:
Preferred but not required: At least two years of debt collections, sales, or telemarketing experience.
Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.
Excellent written and verbal communication abilities.
Exceptional negotiation skills and customer service.
Experience with Microsoft Excel and general computer skills.
High School diploma or equivalent.
Must pass background check
Job Type: Full-time
Salary: $14.00- $18.00 ($1.00 differential for Spanish Speaking)
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Paid training
Referral program
Vision insurance
Physical setting:
Call center
Office
Schedule:
8-hour shift
Day shift
Monday to Friday
No weekends
Supplemental pay types:
Bonus pay
Commission pay
Monthly bonus
Ability to commute/relocate:
9929 Racetrack RoadTampa, Florida
33626
Experience:
Customer Service: 1 year (Preferred)
Work Location: In person
Accounts Receivable Analyst
Collector job in Tampa, FL
Perform all collection activities for customer accounts assigned by territories and/or channel types in accordance with the company's credit policy and practices in a manner that will result in maximum sales, sound receivables and their prompt conversion to cash. Achieve and maintain bottler targets for DSO, Currency, SPD and bad debt.
Duties and Responsibilities
Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
Analyze risk exposure based upon customer payment patterns and by performing financial analysis.
Review accounts to identify past due customers and take action to resolve any delinquencies.
Plans and maintains a program for the systematic follow-up and collection of amounts due.
Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past due delinquency on accounts as required.
Contact appropriate customers via email or phone, when necessary, to correct, prevent or minimize delinquency.
Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
Build strong relationships within the customer hierarchy to help resolve complex issues.
Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
Duties and Responsibilities
Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.
Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
Prepare presentations for customers to resolve collection issues.
Request reinstatement of credit privilege when necessary.
Prepare write-offs, adjustments, and bad debt as needed.
Meets and/or exceeds monthly collection and quality targets.
Provide management with status logs and reports as needed.
Follow up and collect on rebills of invalid deductions.
Reconcile national/local account balances as assigned.
Maintain customer information sheets.
Key Skills and Abilities
Consumer products industry, bottling industry a plus.
Commercial collections experience preferred
Strong written & verbal communication skills i.e. clear, concise, polite and unassuming
Ability to analyze complex problems and identify solutions
Strong ambassadorial and negotiation skills
Strong organizational skills and ability to work in fast paced environment.
Proficient in Software applications such as MS Excel, Word, Power Point. Knowledge of Access a plus.
Experience in online, open item accounts receivable system.
A credit check is required for this position in Finance.
Education Requirements
Minimum: High School or GED
Preferred: 4 Year / Bachelor's degree - In Business, Accounting or Finance preferred, or equivalent related experience preferred.
Years of Experience
3 to 5 years of experience in credit and collections.
Required Travel
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Cookie Baker and Customer Service
Collector job in Pinellas Park, FL
Come make cookies every day and be a part of a fun, fast growing company! Our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. Good customer service is essential! We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus!
Resolution Specialist
Collector job in Sarasota, FL
Klassic Recruiting is in partnership with Vengroff Williams, Inc to locate a Resolution Specialist for their Sarasota, FL location. Vengroff Williams, Inc (VWi) is the leading national business process outsourcing and third party collections provider in the U.S. providing services to multi-national and international clients. As an organization we value and are committed to providing service excellence to our clients and are looking for team members who share our commitment, integrity and vision.
Job Description
In this position, you will be responsible for contacting customers and conducting negotiations to collect delinquent account balance(s). You will have interaction with customers in a way that is in accordance with the company's delivery strategy. Establishes rapport and promotes effective relationships, upholding client commitment to customers. You must possess the ability to communicate in a professional manner with customers while demonstrating a favorable image of the organization through problem-solving skills.
In exchange for your skills and knowledge, VWi offers a competitive salary, excellent benefits package, including 401(K) and generous PTO. You will work with a great team of highly knowledgeable and skilled colleagues and be part of a pro-active environment.
Qualifications
Experience and Requirements:
Collections Experience - 2+ years minimum (call center/customer service/telephone sales or credit/collections environment)
High School Graduate (min), AA Degree or higher preferred
Excellent computer skills
Software - MS Office (Word/Excel), Data Entry, AS400
Hardware - PC, Phone, Fax, Copier
Collections Experience (preferred) and/or 1 year (call center/customer service/telephone sales or credit/collections environment)
Ability to work in a fast-paced, structured, dynamic and high-transaction environment
Must be able to maintain composure in stressful situations with ability to defuse angry or upset customers
Exceptional communication skills (written and verbal) and professional phone etiquette
Ability to build rapport quickly to resolve customer questions and/or needs
Language Proficiency: English required - Spanish bilingual is preferred.
Job Type:
Full-time
Job Location:
Sarasota, FL
Required education:
High school or equivalent
Required experience:
Collections: 1 year
Resolution: 1 year
Additional Information
All your information will be kept confidential according to EEO guidelines.
Collections Specialist
Collector job in Tampa, FL
Compensation: $19.00 - $24.00 hourly based on experience and credentials Hours of Operation: Monday through Friday 8:00am - 6:00pm The Member Solutions Advocate communicates with members with past due accounts by telephone, electronic, or written communication in a call center environment. Determines reasons for loan delinquency. Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status, minimize Credit Union losses, and increase net recoveries.
Responsibilities
* Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. Performs financial analysis, determines reasons for loan delinquency, and determines member's ability to bring the loan to current status.
* Mentors peers (as needed) to promote transference of knowledge.
* Communicates directly with members to discuss complaints and escalated issues. Identifies, researches, and resolves complex account problems for members.
* Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union.
* Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily.
* Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status. Recommendations may include payment extensions, due date changes, referral to or outside consumer credit counseling, repossession (both voluntary and involuntary), or redemption.
* Notes all activity as a result of each call on assigned accounts in Member Solutions software. Ensures all account information is correct. Makes corrections or refers account to appropriate department for further research. Completes assigned number of collection calls per day.
* Uses various credit reporting and skip tracing services and/or software to obtain information to help in the recovery of the unit and/or funds.
* Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. Posts payments to members' accounts and General Ledger.
* Assists in the training of new Member Solutions employees. Assists in training other Credit Union employees on Member Solutions policies and procedures.
Qualifications
* High school diploma or equivalent
* 5 or more years progressively responsible consumer collection experience with a financial institution.
* Basic accounting skills to post payments to General Ledger and members' accounts
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. Performs financial analysis, determines reasons for loan delinquency, and determines member's ability to bring the loan to current status.
* Mentors peers (as needed) to promote transference of knowledge.
* Communicates directly with members to discuss complaints and escalated issues. Identifies, researches, and resolves complex account problems for members.
* Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union.
* Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily.
* Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status. Recommendations may include payment extensions, due date changes, referral to or outside consumer credit counseling, repossession (both voluntary and involuntary), or redemption.
* Notes all activity as a result of each call on assigned accounts in Member Solutions software. Ensures all account information is correct. Makes corrections or refers account to appropriate department for further research. Completes assigned number of collection calls per day.
* Uses various credit reporting and skip tracing services and/or software to obtain information to help in the recovery of the unit and/or funds.
* Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. Posts payments to members' accounts and General Ledger.
* Assists in the training of new Member Solutions employees. Assists in training other Credit Union employees on Member Solutions policies and procedures.
Qualifications
* High school diploma or equivalent
* 5 or more years progressively responsible consumer collection experience with a financial institution.
* Basic accounting skills to post payments to General Ledger and members' accounts
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Auto-ApplyCollections Specialist
Collector job in Lakeland, FL
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.
Auto-ApplyFAO-AR/Credit Collections Agent OT1 - Italian or German Speaking
Collector job in Sarasota, FL
AR/Credit Collections Agent Level 1
Full Time Clerical
Sarasota, FL, US
Salary Range:17.0000 To 20.0000 (USD) Hourly
JOB POSTING - AR/Credit Collections Agent OT1
āInvesting in YOUā
Are YOU looking for a career where YOU can grow and develop into the industry standard?
Are YOU ready to be part of a Team Centric department supporting each other?
Are YOU passionate about customer service?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.
Our generous benefit package offers:
Health insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA) & (DCA)
Dental insurance
Vision insurance
Short/Long Term Disability
Basic Life & AD&D insurance (100% employer funded)
Employee Teladoc (100% employer funded)
Voluntary Employee, Spouse, & Child Life
Legal Services
Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
401k
Generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.
To promote physical, mental, emotional and financial wellness VWi offers:
Monthly breakfasts
High tech training room
Monthly Lunch and Learns
Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
Bright and equipped break areas
Gazebos on the outdoor patio
Over 1,200 FREE training courses available for career development
Health Fairs
and so much moreā¦
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).
Essential Job Functions:
Must be fluent in either Italian or German
Review customer accounts and apply credit policy to release or hold orders
Accurately research accounts and have the ability to explain the account/invoice to the client/customer
Work with client internal departments to verify disputes and process payments
Understand client objectives and tailor work product to achieve same
Maintain orderly and complete detailed documentation on all accounts and collection efforts
Maintain professional working relationships with customers, clients, and coworkers at all times
Other duties as assigned
Knowledge, Skills, and Abilities
Strong organization skills; ability to multi-task
Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
Language fluency in Spanish or French is a plus
Education and Experience
High School diploma, GED or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
This position will not require travel - up to 0%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
**Smartphone with the ability to download an authenticator app is required.**
We are committed to diversity in the workplace.
Must be authorized to work in the U.S.
Hire VETS GOLD Medallion Award Winner!
Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace
Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!
Auto-ApplySpecialist, Invoice Compliance
Collector job in Tampa, FL
Specialist, Invoice Compliance Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market.
We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most.
We work well together across geographic and practice boundaries.
It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence.
Our people represent 90 nationalities and speak 80 languages.
Our Finance TeamThe Global Finance team is led by the Firm's CFO, Steve Wrede, and is made up of approximately 280 team members around the world.
Committed to our 2020 strategy for profitable growth, our core functions include billing and collecting Firm invoices, statutory accounting for the Firm and for individual offices, creating and distributing management reports, processing payments to vendors or reimbursements to employees and managing for our people.
Together, we work seamlessly across our network of offices and countries where we operate.
Ours is a multicultural, dynamic, and supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength.
Our team's remit includes partner compensation and the maintenance of partner equity accounts; strategic procurement of vendor services; global tax strategies; inventory management, and finally analysis of the profitability of clients, matters and groups of timekeeper.
We work with partners and with other business services groups to establish hourly billing rates as well as client-specific fee arrangements.
Our Treasury team is responsible for global cash management, foreign currencies and hedging.
In consultation with Firm leaders, we set annual global revenue and expense budgets across Regional Sections and offices, including legal and business service departments.
The team continuously reviews expenditures throughout the year to ensure that the Firm's resources are being used efficiently.
Position SummaryThe Invoice Compliance Specialist is responsible for the intake, review and processing of outside counsel invoices on behalf of one of the Firm's key clients.
The candidate will be responsible for the first level review of all local counsel time worked across the portfolio of matters.
This will require in depth knowledge of each matter including an overview of the legal service provided and keystakeholders within the internal and external client teams.
The ideal individual must be a detail-oriented thinker who thrives in a fast-paced environment while working cross-functionally to ensure the success of the Firm and its client.
Priorities will include communication with outside counsel directly on invoice management both domestically and internationally.
The successful candidate will have exceptional attention to detail, along with strong critical thinking, problem solving and time management skills.
Duties and Responsibilities1Thorough understanding of payables, billing, collections and receivable processes and procedures Processing of monthly local counsel invoices in over 75 countries for compliance with client counsel guidelines Track and submit local counsel invoices for relevant lawyer review and approval workflows, up to and including negotiatiating discounts of inefficient invoices with local counsel where appropriate, and forwarding to Accounts Payable for payment once complete Generate reports for clients, partners, inventory teams, Firm management and other internal parties to track local counsel invoices and other key statistics Identify matter management and billing process improvement opportunities and make respective recommendations Ability to address inquiries and resolve disputes from internal and external parties regarding billing activities Other ad hoc requests and projects as requested by lead partner and management QualificationsBachelor's Degree in Accounting, Finance or related discipline Law Firm/Professional Services experience is essential, ideally in a top 20 firm with experience liaising with overseas offices/international Proficient in the use of Microsoft OfficeKnowledge of Legal Tracker preferred Strong written and verbal English communication skills Detail-oriented thinker who thrives in a fast-paced environment Ability to effectively interact cross functionally and with all organizational /management levels Prioritize and handle multiple projects at once, particularly during month and year-end Location and ReportingThis is a hybrid in-office/remote role based in our Tampa office This role will report to the Invoice Compliance SupervisorNote to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process.
All agencies must sign White & Case terms of business which are often specific.
Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions.
If you have any questions, please contact the Americas Lateral Recruitment team.
Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.
acquisition@whitecase.
com BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave).
Exempt roles are also performance bonus eligible.
The firm may modify and amend this job description at any time in its sole discretion.
Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
2Performance and qualifications are measured in accordance with our Career Framework, which can be provided upon request.
Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Nov 3, 2025, 9:59:18 PM Refer a friend for this job Tell us about a friend who might be interested in this job.
All privacy rights will be protected.
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Auto-ApplyCollections Specialist
Collector job in Tampa, FL
Description:
We are seeking results-driven and professional Collectors to join our team. In this role, you will be responsible for managing a portfolio of delinquent accounts and working with consumers to resolve outstanding debts in a respectful and compliant manner. The ideal candidate is persuasive, empathetic, and able to maintain a firm yet courteous tone under pressure.
Zwicker & Associates is currently seeking Collections Specialists to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses.
The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Responsibilities of Collections Specialists
Contact customers via phone, email, or mail regarding past-due accounts
Negotiate Payment Plans: Work with debtors to create manageable repayment arrangements, such as lump-sum settlements or installment plans within company guidelines
Maintain Records: Track all communications, payment agreements, and progress in recovering debts.
Follow legal and company procedures regarding debt collection and data privacy
Meet daily, weekly, and monthly performance targets
Collaborate with internal departments to resolve disputes or escalate issues when necessary
Provide exceptional customer service while maintaining professionalism and compliance
Comply with policies and procedures of Zwicker & Associates, P.C.
Follow Regulations: Adhere to laws like the Fair Debt Collection Practices Act (FDCPA), which governs how and when collectors can contact debtors
Other duties as assigned
Requirements:
Above-average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well-organized, results-driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
#ZR
Collection Management Analysis Specialist
Collector job in Tampa, FL
The Collection Management Analysis Specialist coordinates MARCENT collection priorities across multiple intelligence disciplines to enhance operational awareness and support the commander's decision-making . This role identifies intelligence gaps, develops and submits collection requirements for tasking, and tracks reporting to ensure results meet operational needs. The specialist collaborates with CENTCOM, joint service partners, and interagency organizations to synchronize collection planning, ensuring efforts are integrated and responsive to theater-level objectives . Additionally, the role provides analysis and recommendations to align collection efforts with MARCENT's stated priorities, supporting both current operations and future planning. By combining knowledge of joint collection management with strong analytical and coordination skills, the Collection Management Analysis Specialist ensures intelligence resources are directed where they have the greatest impact. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Identify collection gaps and submit requirements for tasking.
* Track and report on collection taskings and results.
* Collaborate with CENTCOM and other services to synchronize planning.
* Ensure collection planning supports commander's stated intelligence priorities.
Supplemental Duties:
* Support preparation of collection management briefings for leadership.
* Contribute to updating SOPs for requirement submission and tracking.
Administrative Duties:
* Maintain compliance with MARCENT administrative procedures and reporting timelines.
* Ensure collection management documentation and records are archived in accordance with security and records management policies.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Bachelor's Degree in IT or related field required.
* 5-7 years of intelligence/collection management experience.
* COMSEC briefing and Local Element Management Certifications required.
* TS/SCI clearance required.
* Experience with CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG systems.
* Demonstrated ability to understand intelligence requirements and align them with collection requirements.
Additional Skills:
* Ability to analyze collection requirements against operational priorities.
* Proficiency with Microsoft Office Suite and intelligence requirement tracking tools.
* Strong communication and liaison skills for coordinating with CENTCOM, joint services, and interagency partners.
* Attention to detail in tracking and reporting on collection taskings.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. May involve coordination with external agencies and secure facility operations.
Physical Demands:
Primarily sedentary work with extensive computer use and classified document handling.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card.
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support collection management coordination.
Commercial Collections Specialist
Collector job in Tampa, FL
Commercial Collections Specialist | Competitive Pay + Growth Opportunity Location: Tampa Bay Area | On-Site | Full-Time | Contract-to-Hire
Don't wait for the perfect opportunity to appear-position yourself for success by joining our talent network. At Taylor White, we work with a wide range of clients across industries, which means we're constantly receiving new and exciting openings. By submitting your resume, you'll enable our recruitment team to connect with you about roles that align with your career goals.
Why You'll Love Working Here:
Competitive compensation package (commensurate with experience)
Opportunity to work with a growing and reputable technology company
Collaborative and professional team culture
High visibility and potential for long-term placement
What You'll Do:
Recover delinquent receivables on commercial accounts via phone and approved written communication
Provide customer service related to collections, refunds, credits, and payment discrepancies
Monitor and maintain assigned accounts, including reconciliations, credit memos, and small balance write-offs
Identify and escalate issues contributing to account delinquency
Maintain accurate and thorough electronic account updates
Strengthen relationships with existing customers
Collaborate with sales, service, and senior management to accelerate collections
Support other duties as assigned, while adhering to company standards for safety, quality, and productivity
What You Bring:
High School diploma or equivalent (Associate's degree preferred)
3+ years of experience in credit and account resolution
5+ years of experience in consumer or commercial collections
Previous collections or call-center experience is required
Proficiency in Microsoft Word and Excel; familiarity with other relevant software
Ability to work independently and manage multiple tasks
Strong attention to detail, time management, and problem-solving skills
Excellent interpersonal and communication abilities
Experience handling a large volume of accounts
At Taylor White, we specialize in Accounting & Finance roles in Tampa Bay. Our deep industry knowledge and recruiting expertise mean we don't just understand what you're looking for-we know how to help you find it! Submit your resume today to be considered for upcoming opportunities. For more information, please visit ********************
INDLP
JOB #22601
Billing Clerk
Collector job in Lakeland, FL
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Billing Clerk is responsible for accurately processing vehicle sales transactions and ensuring all required documentation is complete and compliant with company policies. This position plays a critical role in the accounting department by supporting daily operations and ensuring timely and accurate billing for new and used vehicle sales.
Responsibilities:
* Accurately process and post all new and used vehicle sales, ensuring detailed breakdowns of each deal.
* Review all deal information for accuracy, completeness, and adherence to company policies.
* Reconcile accounting schedules and verify the accuracy of deal postings.
* Record and apply customer payments, ensuring correct allocation to corresponding accounts.
* Prepare and issue payoff checks for trade-in vehicles, coordinating with financial institutions as needed.
* Provide general office and administrative support as needed.
* Comply with all company policies, procedures, and safety standards.
* Other duties as assigned.
Qualifications:
* Minimum of 1 year of automotive dealership accounting or billing experience preferred.
* Previous experience in a fast-paced office environment is a plus.
* Proficient in computer applications and basic math.
* Excellent communication and problem-solving skills.
* A positive, team-oriented attitude with a willingness to learn and grow.
We offer best in class industry benefits:
* Competitive pay
* Medical, Dental and Vision Plans
* Paid Holidays & PTO
* Short and Long-Term Disability
* Paid Life Insurance
* 401(k) Retirement Plan
* Vehicle Purchase Discounts
* Employee Discounts on Parts and Service Repairs
* Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
Billing Clerk We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professiona...Lakeland Chrysler Dodge Jeep, Lakeland Chrysler Dodge Jeep jobs, careers at Lakeland Chrysler Dodge Jeep, Auto jobs, careers in Auto, Lakeland jobs, Florida jobs, General jobs, Billing Clerk
Entry-Level Collections Agent (Full-Time)
Collector job in Tampa, FL
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a Collections Agent to join our team and play a key role in recovering outstanding debts while maintaining respectful and solution-focused customer relationships. This position requires strong communication and negotiation skills, attention to detail, and a commitment to compliance and customer service excellence.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Place outbound calls to customers with delinquent accounts to discuss balances and payment options.
Use scripted dialogues and proven negotiation techniques to encourage timely payments and resolve outstanding debts.
Engage with customers in a professional and empathetic manner, actively listening and addressing concerns or objections.
Provide accurate information about account status, payment terms, and consequences of non-payment.
Process payments over the phone, including credit card transactions, EFTs, and payment arrangements, ensuring accuracy and compliance.
Document all customer interactions, payment arrangements, and account updates in the collections system or CRM.
Adhere to regulatory requirements and company policies, including the Fair Debt Collection Practices Act (FDCPA).
Ensure all collection activities are conducted ethically, professionally, and legally.
Maintain accurate and up-to-date records of customer interactions and account statuses.
Generate reports and metrics related to collection performance, call outcomes, and recovery rates.
Provide exceptional customer service by resolving inquiries and escalating complex cases when necessary.
Build rapport and trust with customers to foster cooperation and positive outcomes.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated, dedicated and should possess the below qualities:
High school diploma or equivalent; college coursework or degree preferred
Proven experience in collections, customer service, or contact center environments
Strong verbal and written communication skills
Excellent interpersonal abilities, including active listening, empathy, and conflict resolution
Ability to remain calm and professional under pressure
Familiarity with collection software, CRM systems, and call center technology is a plus
Knowledge of debt collection laws and compliance requirements preferred
Strong attention to detail, organizational skills, and proficiency in data entry
Willingness to work flexible hours, including evenings and weekends as needed
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT VALORVIP $13.25 - $15.20 / hour ABOUT US
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyFAO-AR/Credit Collections Agent OT1 - Italian or German Speaking
Collector job in Sarasota, FL
AR/Credit Collections Agent Level 1
Full Time Clerical
Sarasota, FL, US
Salary Range: 17.0000 To 20.0000 (USD) Hourly
JOB POSTING - AR/Credit Collections Agent OT1
āInvesting in YOUā
Are YOU looking for a career where YOU can grow and develop into the industry standard?
Are YOU ready to be part of a Team Centric department supporting each other?
Are YOU passionate about customer service?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.
Our generous benefit package offers:
Health insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA) & (DCA)
Dental insurance
Vision insurance
Short/Long Term Disability
Basic Life & AD&D insurance ( 100% employer funded)
Employee Teladoc (100% employer funded)
Voluntary Employee, Spouse, & Child Life
Legal Services
Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
401k
Generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.
To promote physical, mental, emotional and financial wellness VWi offers:
Monthly breakfasts
High tech training room
Monthly Lunch and Learns
Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
Bright and equipped break areas
Gazebos on the outdoor patio
Over 1,200 FREE training courses available for career development
Health Fairs
and so much moreā¦
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).
Essential Job Functions:
Must be fluent in either Italian or German
Review customer accounts and apply credit policy to release or hold orders
Accurately research accounts and have the ability to explain the account/invoice to the client/customer
Work with client internal departments to verify disputes and process payments
Understand client objectives and tailor work product to achieve same
Maintain orderly and complete detailed documentation on all accounts and collection efforts
Maintain professional working relationships with customers, clients, and coworkers at all times
Other duties as assigned
Knowledge, Skills, and Abilities
Strong organization skills; ability to multi-task
Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
Language fluency in Spanish or French is a plus
Education and Experience
High School diploma, GED or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
This position will not require travel - up to 0%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
**Smartphone with the ability to download an authenticator app is required.**
We are committed to diversity in the workplace.
Must be authorized to work in the U.S.
Hire VETS GOLD Medallion Award Winner!
Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace
Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!
Auto-ApplyCollection Management Analysis Specialist
Collector job in Tampa, FL
The Collection Management Analysis Specialist coordinates MARCENT collection priorities across multiple intelligence disciplines to enhance operational awareness and support the commander's decision-making . This role identifies intelligence gaps, develops and submits collection requirements for tasking, and tracks reporting to ensure results meet operational needs. The specialist collaborates with CENTCOM, joint service partners, and interagency organizations to synchronize collection planning, ensuring efforts are integrated and responsive to theater-level objectives . Additionally, the role provides analysis and recommendations to align collection efforts with MARCENT's stated priorities, supporting both current operations and future planning. By combining knowledge of joint collection management with strong analytical and coordination skills, the Collection Management Analysis Specialist ensures intelligence resources are directed where they have the greatest impact. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Identify collection gaps and submit requirements for tasking.
- Track and report on collection taskings and results.
- Collaborate with CENTCOM and other services to synchronize planning.
- Ensure collection planning supports commander's stated intelligence priorities.
Supplemental Duties:
- Support preparation of collection management briefings for leadership.
- Contribute to updating SOPs for requirement submission and tracking.
Administrative Duties:
- Maintain compliance with MARCENT administrative procedures and reporting timelines.
- Ensure collection management documentation and records are archived in accordance with security and records management policies.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Bachelor's Degree in IT or related field required.
- 5-7 years of intelligence/collection management experience.
- COMSEC briefing and Local Element Management Certifications required.
- TS/SCI clearance required.
- Experience with CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG systems.
- Demonstrated ability to understand intelligence requirements and align them with collection requirements.
Additional Skills:
- Ability to analyze collection requirements against operational priorities.
- Proficiency with Microsoft Office Suite and intelligence requirement tracking tools.
- Strong communication and liaison skills for coordinating with CENTCOM, joint services, and interagency partners.
- Attention to detail in tracking and reporting on collection taskings.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. May involve coordination with external agencies and secure facility operations.
Physical Demands:
Primarily sedentary work with extensive computer use and classified document handling.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card.
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support collection management coordination.
Collections Specialist
Collector job in Tampa, FL
Requirements
Above average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic computer skills.
Basic math skills.
You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Physical Qualifications
Be able to lift five pounds or more
Be able to sit 90% of the work day at times
Be able to bend at the waist and be mobile when needed
Be able to read and comprehend position-specific documents and correspondence
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources.
This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.
No phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
Specialist, Collections
Collector job in Tampa, FL
Specialist, Collections Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market.
We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most.
We work well together across geographic and practice boundaries.
It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative, and committed to excellence.
Our people represent 90 nationalities and speak 80 languages.
Position SummaryWhite & Case is seeking a Collections Specialist to support the Firm's cash flow activities.
This role involves regular communication with clients to ensure accurate and timely collection of aged receivables.
Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes.
The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets.
Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time.
Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels.
The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment.
Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial.
The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets.
Duties and Accountabilities1Monitor and analyze aged receivables, including amounts held in suspense or unallocated Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices Work with clients to set commitment dates and help establish payment plans Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets Address and respond to inquiries from internal and external parties regarding the collections and credit activities Support internal and external audits Maintain process documentation Other ad hoc requests and projects, as requested by management Education and QualificationsBachelor's degree or equivalent experience required Experience in collections, credit analysis, billing and/or cash receipts preferred Law firm experience preferred Thorough understanding of billing, collections and receivable processes and procedures Strong communication skills, able to interact at all levels Exceptional attention to detail Ability to articulate thoughts and concepts adeptly Ability to critically think through issues Ability to see an issue through from start to finish Ability to organize work flow and use time efficiently Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative Exceptional determination, self-motivation and interpersonal skills and resolve Intermediary knowledge of MS Excel and Powerpoint Knowledge of 3E or Elite Enterprise preferred Location & ReportingThis role is based in our Tampa office.
This role reports to the Senior Manager, Revenue.
Note to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process.
All agencies must sign White & Case terms of business which are often specific.
Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions.
If you have any questions, please contact the Americas Lateral Recruitment team.
Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.
acquisition@whitecase.
com.
BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave).
Exempt roles are also performance bonus eligible.
1The above is only a general description of the essential duties associated with this position.
It is not an exhaustive or comprehensive list of all duties of the individual holding such position.
Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Oct 28, 2025, 2:58:53 PM Refer a friend for this job Tell us about a friend who might be interested in this job.
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Auto-ApplyBilling Clerk
Collector job in Lakeland, FL
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Billing Clerk is responsible for accurately processing vehicle sales transactions and ensuring all required documentation is complete and compliant with company policies. This position plays a critical role in the accounting department by supporting daily operations and ensuring timely and accurate billing for new and used vehicle sales.
Responsibilities:
Accurately process and post all new and used vehicle sales, ensuring detailed breakdowns of each deal.
Review all deal information for accuracy, completeness, and adherence to company policies.
Reconcile accounting schedules and verify the accuracy of deal postings.
Record and apply customer payments, ensuring correct allocation to corresponding accounts.
Prepare and issue payoff checks for trade-in vehicles, coordinating with financial institutions as needed.
Provide general office and administrative support as needed.
Comply with all company policies, procedures, and safety standards.
Other duties as assigned.
Qualifications:
Minimum of 1 year of automotive dealership accounting or billing experience preferred.
Previous experience in a fast-paced office environment is a plus.
Proficient in computer applications and basic math.
Excellent communication and problem-solving skills.
A positive, team-oriented attitude with a willingness to learn and grow.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
Auto-Apply