Patient Account Representative
Collector job in Dallas, TX
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
Accounts Specialist (479652)
Collector job in Richardson, TX
IDR is seeking an Accounts Support Specialist to join one of our top clients in Richardson, TX. If you are looking for a long-term opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Responsibilities for the Accounts Support Specialist:
In this role you assist the National Accounts Team with essential administrative and technical support tasks. This role will focus on coordinating and organizing key product management details, ensuring seamless communication between various teams, and maintaining up-to-date tracking systems.
Required Skills for the Accounts Support Specialist:
Proficiency in Excel, focusing on project tracking, data gathering, and presenting time-sensitive information effectively.
Strong understanding of professional email writing, ensuring clarity, proper grammar, and a logical flow of information
Excellent follow-up and communication skills
Experience in administrative support, logistics, or technical coordination is a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row.
Cash Collectors
Collector job in Dallas, TX
Description
This document is intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time without notice.
About the State Fair of TexasSince its inception in 1886, the State Fair of Texas has celebrated all things Texan by promoting agriculture, education, and community involvement through quality entertainment in a family-friendly environment. The State Fair of Texas is a 501(c)(3) nonprofit organization with proceeds helping to preserve and improve our home, Fair Park; underwrite museums, community initiatives, and scholarship programs to support students throughout the Lone Star State pursuing higher education; and help improve State Fair operations. SUMMARYThe Cash Collector is responsible for accurately counting as much money as possible from the Coupon Sales sellers. In addition to depositing the money in the booth safe with the least possible disruption to the Coupon Sales operation. The success of the money counting operation relies on the Cash Collector's adherence to the Cash Collectors Procedures document which is distributed annually to each Cash Collector.
Duties and Responsibilities
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
Accurate handling of cash. Counting all monies in each booth each day/night.
Train beginning cash collectors in the unit's cash counting procedures.
Assist other teams in their cash counting operations as directed by the supervisor.
Maintain amiable relationship with team members and coupon sellers.
Skills, Knowledge and Expertise
Any combination of experience that would likely provide the required knowledge is qualifying:
QUALIFICATIONS
Understanding and alignment with the core values of the State Fair of Texas.
Heavy cash handling, math skills, and balancing.
Adhere to State Fair of Texas Cash Collector procedures.
Consistent attendance and punctuality are a must.
Preferred Education and/or Experience:
High School Diploma or higher level of education.
Previous work experience in money handling.
Oral and written communication.
License or Certificate:
Possession of, or ability to obtain, an appropriate Texas driver's license.
SUPERVISION RECEIVED and EXERCISED
Reports to Manager of Cash Collectors
Work independently with minimal supervision.
WORKING CONDITIONSEnvironmental Conditions:
Working outdoors in various weather conditions and on uneven and/or slippery surfaces, as necessary, especially during Fair time and special events.
Physical Conditions:
Essential and other important responsibilities and duties require maintaining physical condition necessary for
Remaining in a stationary position for prolonged periods of time.
Moving short and long distances to access office supplies, meet guests, perform duties within Fairgrounds, etc.
Verbally communicate with both internal and external contacts.
Occasionally lift objects no more than 25 pounds unassisted.
Work Schedules:
Varies depending on events.
Coordinator II Billing
Collector job in Denton, TX
Job Description
Principle Duties and Responsibilities:
Invoicing of completed work to customer - Accurate and efficient review of all work documents and submitted billing in preparation of customer invoices. Invoice creation in Vista following all established guidelines, procedures and required approvals. Timely submission of all invoices to customer via customer portal or email transmission. Resolve in a timely manner any issues or rejected invoice submissions. Follow up with customers and on unpaid aging invoices.
Skills and Requirements:
Attention to details, ability to consistently follow billing procedures.
Intermediate MS office skills, Excel (V-Lookup, Pivot Tables) and Outlook.
Keyboarding, 10 key preferred
Business communications skills in interactions with other billing staff, operations, and customers
Organization skills related to document retention, audit controls compliance
Basic problem-solving skills to assist with reviewing, assessing, and resolving any issues
Self-Starter/Motivated
Detail oriented
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
Blood Collections Staff - Advanced Phlebotomy - Arlington, TX
Collector job in Arlington, TX
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team, you will be utilizing your prior phlebotomy & healthcare/customer service skills to support our mobile blood drive operation teams. As a blood collection staff member, you will perform complex Power Red collection duties while assisting team members with various other roles to support the mobile collection process.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Lead the team and drive for results through excellent customer service
Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
Conduct complex phlebotomy duties to include Power Red extraction
Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements
Standard Schedule (Arlington, Texas):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Additional Qualifications/Responsibilities
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Minimum 1-year prior phlebotomy experience required.
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with a good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior experience with complex blood collection procedures
Prior leadership experience in a healthcare setting
Collector 1 - Prime
Collector job in Dallas, TX
Your Job: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Collector I will initiate an action necessary to collect delinquent accounts, process all garnishments and liens against customer accounts. Accountable for initiating, pursuing and ensuring the prompt collection of accounts.
Your Job Requirements:
* High school Diploma or Equivalent required
* 2 years Collection experience is required
Your Job Responsibilities:
* Communicate clearly and openly
* Build relationships to promote a collaborative environment
* Be accountable for your performance
* Always look for ways to improve the patient experience
* Take initiative for your professional growth
* Be engaged and eager to build a winning team
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
* TIME magazine Best Companies for Future Leaders, 2025
* Great Place to Work Certified, 2025
* Glassdoor Best Places to Work, 2025
* PressGaney HX Pinnacle of Excellence Award, 2024
* PressGaney HX Guardian of Excellence Award, 2024
* PressGaney HX Health System of the Year, 2024
Bilingual Collector
Collector job in Plano, TX
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The Collections Specialist is responsible for handling outbound and inbound calls from customers to determine the best possible method to permanently resolve delinquency by using a variety of collections and workout techniques. The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts.
Duties and Responsibilities
* Compare and evaluate possible loan resolution solutions and decide which solutions to recommend to customers to best meet their needs and circumstances.
* Responsible for prompt and accurate response to customer's servicing questions and concerns.
* Assist borrowers with other loan maintenance requests.
* Input data and verify information to process electronic payments.
* Provide customers with information about products and services to generate additional revenue through cross-sell/up-sell opportunities.
* Properly document each customer interaction in the servicing system.
* Perform loan-related mathematical equations.
* Perform follow-up and research tasks to ensure problem resolution.
* Adhere to specific scheduling guidelines to ensure proper phone coverage.
* Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets.
* Explain loan payment histories using basic accounting and mathematical concepts and request corrections when necessary.
* Perform follow-up and research tasks to ensure resolution.
* Other duties as assigned
Minimum Qualifications
* 2+ years of collections experience
* Must pass pre-employment screening
* Bi-lingual in Spanish and English
Preferred Qualifications
* 5+ years of collections experience
Critical Competencies
* Proficient in using MS Office and database software
* Strong customer service and problem solving skills
* Excellent verbal and written communication skills
* Proficient working knowledge of computerized applications such as word processing, spreadsheet, email, and specialized business applications software
* Communication skills necessary to effectively identify process gaps and improvements to Management
Working Conditions
This position works in an office environment.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Billing Coordinator
Collector job in Fort Worth, TX
Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment.
JOB DETAILS:
Title: Billing Coordinator
Classification: Full-time; Non-exempt
Department: Revenue and Practice Management (RPM)
Location: Fort Worth
Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed.
How We Work
Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job.
How Will You Make an Impact?
Process executive billings accurately and meet departmental deadlines
Reconcile billing, work-in-process (WIP), and accounts receivable
Maintain accurate and up-to-date client records
Draft internal and external correspondence as needed
Support weekly and monthly reporting requirements
Manage large projects as assigned to meet department needs
Collaborate with team members to maintain client database
Assist with data entry and other administrative tasks as required
How Will You Get Here?
3-4 years of combined billing and administrative experience
Prior professional service billing a plus
High degree of efficiency with Microsoft Word and Excel
Excellent verbal and written communication skills
Possess strong organizational skills with exceptional attention to detail and follow-through
Strong time management skills and ability to manage multiple tasks
Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department
Possess a positive attitude and outlook in a fast-paced environment
Ability to communicate effectively with individuals at all levels of the organization
Must be able to work independently as well as in a collaborative team environment
Capable of maintaining strict confidentiality
Ability to work overtime as workload requires.
Why Should You Apply?
Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)
Voluntary Dental and Vision Insurance
17 Annual Firm holidays, with extended breaks around July 4
th
and year end
Generous PTO for Non-Exempt Team Members
Paid Maternity and Parental Leave
401(k) with Profit Sharing
Discretionary Bonus Program
Health & Wellness Program
Pet Insurance
Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need.
Collections Specialist
Collector job in Plano, TX
[Hybrid - Plano Based]
Are you a self‑starter who can jump on a client call, troubleshoot invoice discrepancies in real time, and keep multiple accounts moving without losing a detail? If you've grown up in professional services (accounting, engineering, law-or insurance), thrive on accuracy, and can produce crisp status reports for leadership while partnering across project managers, this role was built for you.
Lewis & Ellis (L&E) is a nationally recognized actuarial consulting firm with a legacy of excellence since 1968. With over 50 actuaries nationwide and a global client base, we provide expert consulting services across life, health, and property & casualty insurance. Our commitment to innovation and personalized service makes us a trusted partner in navigating complex actuarial challenges.
Base Pay: $60,000 - $70,000/year
You Will:
Liaise with client contacts to secure timely payment on open AR balances, representing L&E with tact and professionalism.
Manage a portfolio of accounts and prioritize outreach, track commitments, and follow through with clear next steps.
Partner with project managers to review overdue accounts, share status updates, and align on actions.
Work with the Billing team to research and resolve invoice discrepancies or client concerns quickly and accurately.
Troubleshoot live with clients to analyze account issues, de‑escalate disputes, and move conversations to resolution.
Build and deliver concise AR aging and collections reports for leadership-highlight risks, wins, and recommendations.
Monitor receivables period‑over‑period; identify trends and root causes; create and execute action plans to improve collections.
Maintain clean, accurate records in NetSuite and Excel; coordinate with AR on timely, correct payment posting.
Essential Requirements:
Associate's degree required; Bachelor's preferred in Accounting, Finance, Business, or similar.
3+ years in a professional‑services environment (accounting, engineering, law; insurance helpful) in a related AR/collections or client‑facing finance role.
Maintain a hybrid schedule of 2 days in office, 3 remote.
Proven self‑starter comfortable analyzing accounts live with clients and de‑escalating invoice discrepancies.
Strong relationship builder with clear, professional verbal and written communication across clients, PMs, and leadership.
Able to manage multiple portfolios and priorities simultaneously; delivers crisp status reporting.
Proficient in Excel and Word; Oracle NetSuite familiarity preferred; basic accounting familiarity a plus.
Pay, Benefits & Perks:
Competitive salary and performance-based bonuses.
401(k), Roth and profit sharing plans including a guaranteed 3% contribution to 401(k).
Health, Dental, and Vision with optional Life and Disability insurance.
PTO + holidays.
Opportunity for personal and professional development.
A team that values individuality and aims for excellence.
Application Process
Please apply online. No calls or emails, please.
Lewis & Ellis is an equal opportunity employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
L&E also provides reasonable accommodations to qualified individuals with disabilities and applicants with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.
Mortgage Collections Specialist, Irving TX
Collector job in Irving, TX
Mortgage Collections Specialist - Irving, TX
Agility 360 is searching for experienced Collections Specialist that have prior Mortgage Industry experience for a contract to permanent role with our client in the DFW area. This position will be on-site in Irving, TX, Monday - Friday, shift depending on availability.
JOB SUMMARY
The Mortgage Collections Specialist will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The Mortgage Collections Specialist will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers, ensuring compliant conversations and accurate call records. To ensure success, the Mortgage Collections Specialist will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. System training will be sponsored by our client. The ideal candidate will possess high levels of organizational skills, as well as a passion to go above and beyond for the borrower (all while maintaining call times).
ESSENTIAL JOB FUNCTIONS
Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations
Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.)
Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments
Identify financial hardships attributing to account delinquency and take proper action to aid the borrower.
Negotiate payment plans as needed
Provide prompt follow-up on payment arrangements
Mail correspondence to encourage payment of delinquent accounts
Make monthly outbound skip trace calls
Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems.
Achieve daily call goals and phone availability
Responsible for meeting legal requirements and following internal policies
Respond to emails in a sensible professional manner
Adhere to federal and state debt collection laws and regulations
EDUCATION / EXPERIENCE REQUIREMENTS
Must have at least 1+ year of Mortgage collections experience
Customer/Client Focus- must have excellent Active Listening skills
Problem Solving/Critical thinking skills
Time Management-Capability to multitask in a fast-paced environment
Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients
Outstanding phone etiquette
Teamwork Orientation- but the ability to work successfully on own initiative
Strong typing and organizational skills.
Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
Negotiating skills
High school diploma or equivalent required
Proficient Computer skills and knowledge of Microsoft Office and Google applications required
Customer service experience preferred
Prior experience in debt collection preferred
Mortgage banking experience preferred
Telecommunication experience preferred
Details
3-6 month, Contract to Permanent Role with a Growing Company
Location: On-site in Irving, TX
Pay Rate: $22 - $26 an hour (based on experience & shift)
Must be able to work one/two weekend shifts a month (8am -12pm cst)
Employment consideration is contingent on passing a background check & credit check
Collection Specialist
Collector job in Dallas, TX
We're on the hunt for a top-tier Collection Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude.
Responsibilities:
Pursue outstanding payments from homeowners and insurance
companies nationwide.
Implement effective collection strategies to recover funds quickly.
Communicate persistently and professionally with clients to ensure timely
payments.
Monitor accounts and follow up regularly to track collection progress.
Collaborate with the restoration team to resolve any billing issues or disputes.
Maintain accurate records of all collection activities and interactions.
Report on collection activities and results to management.
Qualifications:
Proven experience in collections within the restoration industry.
Strong understanding of billing processes related to homeowners and
insurance claims.
Excellent communication and negotiation skills-you're not afraid to pick up
the phone and get results.
Detail-oriented and highly organized-you keep track of everything.
Ability to work under pressure and meet tight deadlines.
Proficient in relevant software and tools used for collections and account management.
Job Type: Full-time Compensation: $4,000.00 - $5,000.00 per month
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
Auto-ApplyCollections Specialist
Collector job in Addison, TX
The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution.
Lead Outcomes
Ensure Guest balances are collected in full and in a timely manner.
Core Responsibilities
Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution.
Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement
Establish payment arrangements with guests; monitoring payments and following up with guests as needed
Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy
Handle high volume of both in and outbound phone calls
Prepares reports as needed by leadership
Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Performs other duties as required
EDUCATION
High school diploma or equivalent required
EXPERIENCE
3+ years of medical collections experience in a high-volume call center environment
Auto-ApplyCollections Specialist
Collector job in Addison, TX
The Collections Specialist will be responsible for performing all functions necessary to accomplish complete financial resolution.
Lead Outcomes
Ensure Guest balances are collected in full and in a timely manner.
Core Responsibilities
Initiate contact with guests via telephone to attempt collection of outstanding balances, assuring professional and positive experience toward resolution.
Lead efforts in reviewing accounts with outstanding balances and determining correct action to ensure reimbursement
Establish payment arrangements with guests; monitoring payments and following up with guests as needed
Discuss financial obligations with patients and/or guarantors and secure payment (in full or through payment arrangements) in keeping with DOC policy
Handle high volume of both in and outbound phone calls
Prepares reports as needed by leadership
Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Performs other duties as required
EDUCATION
High school diploma or equivalent required
EXPERIENCE
3+ years of medical collections experience in a high-volume call center environment
Auto-ApplyCollections Specialist (Credit Manager)
Collector job in Dallas, TX
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist - Onsite
Collector job in Roanoke, TX
Job Description
This class is slated to start on January 21st, 2026!
About defi SOLUTIONS:
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
Learn more at defisolutions.com and follow us on LinkedIn.
What's in it for you?
Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.)
Paid Training: Get set up for success from day one
Generous PTO and Paid Holidays
Education Support: Tuition reimbursement available
Day-One Benefits: Health, dental, and vision coverage start immediately
Career Growth: Strong focus on internal promotions
About the Role: As a Collections Specialist, you'll support our automotive finance clients in a fast-paced, high-volume contact center. You'll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We're looking for proactive team players who live our values: Get it Done, Win as a Team, Better Every Day, and Do it with Passion.
Duties and Responsibilities:
Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates.
Process ACH Requests and provide payoff quotes
Perform soft collections: (1-45 days past due) and set up repayment plans
Use Skip Tracing tools to locate and update customer information
Metrics for Success:
Quality: 90% + customer interaction score
Adherence: 92% + to scheduled shifts and breaks
Efficiency: Average handle time under 400 seconds
Required Qualifications: (Applicants without these qualifications will not be considered)
High School Diploma or GED
Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center
State Licensing Covered: We handle and fully cover all required collections licensing across multiple states - no cost to you.
Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.
Collections Specialist
Collector job in Dallas, TX
Collections Specialist Department: Accounting Reports To: Director of Credit FLSA Status: Non\-Exempt Updated: April 2023
Company: Symbiotic Services (Recruiting on behalf of our client)
Position Summary
Symbiotic Services is seeking a Collections Specialist to join our client's Accounting team. This role will focus on providing excellent customer service while managing and resolving overdue accounts receivable. You will play a key part in identifying, following up on, and resolving unpaid balances.
Key Responsibilities
Monitor accounts receivable and identify overdue accounts.
Maintain records of all communications and payment collections.
Contact delinquent customers to recover debts.
Escalate complex or unresolved accounts internally.
Prepare reports on write\-offs, potential bad debt, and risk indicators.
Address and resolve invoicing issues and customer complaints.
Investigate and resolve chargebacks and short payments.
Provide regular updates on account status and repayment progress.
Collaborate with customer service to clear pending credit memos.
Cross\-train and provide backup support for credit and A\/R functions.
Qualifications
3-5 years of experience in collections or related roles.
Strong stress management, patience, and problem\-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent interpersonal, organizational, and communication skills.
Familiarity with FDCPA and other relevant collections laws.
Ability to take timely and strategic actions to minimize risks and maximize recoveries.
Compliance with company policies and applicable legal regulations.
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Collection Specialist
Collector job in Fort Worth, TX
We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies.
Key Responsibilities
Proactively manage collections for all customer accounts to ensure timely payments.
Monitor and actively reduce AR aging, escalate delinquent accounts as needed.
Follow up on outstanding invoices via phone and email with professionalism and urgency.
Work with project managers and clients to resolve billing disputes or payment delays.
Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases.
Coordinate and submit payment applications as needed to support collections.
Maintain accurate AR records, document collection activities, and note customer communication.
Negotiate payment plans when necessary while aligning with company policies.
Prepare and present weekly collections reports to management.
Assist with month -end closing activities relating to AR balances.
Ensure compliance with state lien laws and contract payment terms.
Requirements
1+ years of collections or accounts receivable experience in the construction industry required.
Strong understanding of lien rights, retainage, and progress payments.
Familiarity with construction contracts and payment terms.
Experience with Textura, GC Pay, or similar platforms.
Experience with Sage is a plus.
Excellent communication and negotiation skills.
Ability to handle difficult collection conversations professionally.
Highly organized and able to manage priorities to drive results.
Proficient in Microsoft Excel and AR tracking tools.
Preferred Skills
Experience resolving payment disputes and short -pays.
Familiarity working with general contractors and subcontractors.
Understanding of job costing and progress billing.
Experience with prevailing wage or certified payroll (a plus).
Benefits
401(k) matching
Health insurance
Paid time off
Paid sick time
Sr Collection Specialist
Collector job in Fort Worth, TX
Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.
LinkedIn:â¯****************************************************
Website:â¯***********************
Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service.
Key Roles / Responsibilities:
Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.
Required Education, Experience, and Qualifications:
Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable.
5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus.
Superior customer service skills, embodying our empathetic approach.
Strong communication and negotiation skills, crucial to our collections process.
Proficiency with Microsoft Office Suite or related software, the tools of our trade.
Capability to handle sensitive situations with tact and diplomacy.
Organized and focused, with an ability to prioritize and multitask in a dynamic environment.
A thorough understanding of the regulations that govern our operations.
Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Positions self to install equipment, including under desks.
Moves throughout the building to access files.
Must be able to comprehend and follow written and oral instructions.
Must be able to complete tasks even with frequent interruptions.
Must be able to use discretion and independent judgment as needed.
Must be able to speak clearly on the phone and to fellow workers.
Benefits:
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage - 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Paid Holidays
Paid Time Off (PTO)
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.
I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.
#EQUIFYFINANCIAL#LI-ONSITE #LI-JC1
Collection Specialist
Collector job in Fort Worth, TX
Job DescriptionDescription:
Collection Specialist
We are seeking a detail-oriented and proactive Collection Specialist to join our team, focusing on leased vehicle loans. Responsible for resolving internal and external account queries, Collections Specialists are expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include:
Key Responsibilities:
- Tracing and locating clients via phone, email, and written correspondence to follow up on overdue payments
- Negotiate payment arrangements and solutions to resolve delinquent accounts
- Maintain accurate records of collection activities and account statuses
- Analyze account information to determine appropriate collection strategies
- Collaborate with internal departments to resolve billing discrepancies and issues
- Ensure compliance with all applicable laws and company policies related to debt collection
- Prepare and present reports on collection activities and recovery progress
- Efficiently manage multiple tasks and priorities while working within several internal systems and databases on a daily basis
Skills and Qualifications:
- 2+ Years of experience in collections, preferably within automotive or leasing industries
- Strong communication and negotiation skills
- Knowledge of finance laws, and debt collection regulations
- Ability to handle sensitive and confidential information professionally
- Excellent organizational and time management skills
- Proficiency in collection software and Microsoft
- High school diploma or equivalent; additional education or certifications in finance or collections is a plus
Join our dynamic team and be part of a company that values integrity, teamwork, and professional growth. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits to help you succeed in your career.
Requirements:
Bankruptcy /Specialty Collection specialist
Collector job in Fort Worth, TX
The Bankruptcy /Specialty Collection specialist is responsible for the timely processing of Collection Exception work items received via case, email, paper mail, or report. Requires acute attention to detail, time management skills, and concise and accurate communication with peers, customers, vendors, and internal partners. Position requires the ability to conduct research with inbound/outbound calls or emails to various parties.
Responsibilities can include, but are not limited to; 1. verifying proof of passing and executor of estate documents during the deceased process and following up on DNP eligible accounts; 2. reviewing and approving or denying requests for SCRA protections and modifications; 3. monitor approved manufacturing buyback accounts for payoff funds to ensure proper processing; 4. ensuring all actions comply with federal/state laws and regulations and company policy on Bankruptcy accounts
Key Responsibilities:
Timely and accurate processing of work items received via case, email, mail, or internal reporting systems
Conduct research and follow up on accounts through inbound/outbound calls and email communication with customers, vendors, legal representatives, and internal teams
Review and validate documentation during the deceased account process, including verifying proof of passing and executor of estate information
Manage and process accounts eligible for Deceased No Probate (DNP), ensuring proper follow-up and closure
Evaluate and determine eligibility for protections under the Servicemembers Civil Relief Act (SCRA), including processing related modifications
Monitor approved manufacturer buyback accounts to ensure timely receipt and proper application of payoff funds
Maintain up-to-date knowledge of and ensure compliance with applicable federal/state laws, regulations, and company policies, particularly regarding bankruptcy accounts
Skills and Qualifications:
Required:
Exceptional attention to detail and organizational skills
Strong verbal and written communication abilities
Ability to manage multiple priorities and meet time-sensitive deadlines
Comfortable working with sensitive and confidential financial information
Solid research and problem-solving skills
High level of professionalism and discretion
Preferred:
Prior experience in bankruptcy processing or collections, particularly handling specialty accounts
Working knowledge of federal regulations, including SCRA, FDCPA, and bankruptcy law
Experience reviewing legal documentation related to estates, bankruptcy, and account servicing