Employment Type: Direct Hire
Salary Range: $42K - $64K
Monthly Bonus: Up to $250 based on performance metrics
Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required
On-Call: Rotational weekend on-call duties (every 5th weekend)
Location: Rock Hill, SC 29732 (100% onsite)
Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies.
Key Responsibilities
Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff.
Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department.
Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues.
Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines.
Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency.
Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations.
Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments.
Supervisory Responsibilities
Oversee a team of 25 direct reports in the ER registration department.
Work alongside leadership to maintain a collaborative, "all hands on deck" culture.
Qualifications
Education:
High School Diploma or equivalent (Required)
Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred)
Experience:
4+ years of experience in a medical facility, health insurance, or related field (Required)
5+ years in Patient Access (Preferred)
2+ years in a supervisory or lead role (Preferred)
Experience working in a hospital environment and managing a 24/7 team (Required)
Skills & Competencies:
Strong leadership and organizational skills
Ability to multitask in a fast-paced healthcare setting
Knowledge of Revenue Cycle Management and regulatory compliance
Proficiency in healthcare information systems and patient registration software
Excellent communication and problem-solving skills
Apply Today!
This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
$42k-64k yearly 5d ago
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Merchandise Allocator
Cato Corporation 4.6
Collector job in Charlotte, NC
ON-SITE - Charlotte, NC 28273
The Cato Corporation is seeking a Junior Allocator to join our Planning & Allocation Team!
As an Allocator, you will be trained to evaluate store performance and analyze sales trends by location to maximize sales and profitability. The Allocator creates monthly allocation strategies, identifies and responds to risks and opportunities by store, and is responsible for ensuring that stores have the proper assortment to achieve sales plan. This position works closely with buying, planning and store operations making it a vital role to the company's success.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Allocate all merchandise in accordance with guidelines established by Allocation Supervisor based on monthly allocation strategy, assortment plans, buyer grid meetings and store performance
Implement any special attention allocation store needs based on information/lists from Allocation Supervisor or Manager of Allocation. These might include e-commerce, hit lists, all tags, all store buys (ASB), trend lists, store ops initiatives, etc
Allocate replenishment styles weekly based on approved guidelines
Maintain accurate records of hold stores or new store development store inventory position. Allocate as appropriate to hit specified targets by department/class, ensuring appropriate opening inventory levels
Using available information in JDA Allocation and OBIEE, provide all necessary business information to the teams
Use all available reports to better understand and analyze store performance
Maintain ongoing communication with store and field personnel, relay feedback to merchandising staff, answer store merchandising questions whenever appropriate, etc
Visit stores in general vicinity of corporate office
Attend weekly and monthly touch base meetings with Allocation Supervisor or Manager of Allocation
Attend grid meetings monthly with buyers for area of business to see assortment for next month's receipts; note specific allocation instructions in JDA comments after grid meeting/product review meetings
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Mathematical aptitude
Working knowledge of Excel and Word
Strong communication and organizational skills
The Cato Corporation offers competitive salaries and excellent benefits including Medical/Dental/Life Insurance package, 401(K) Retirement Plan, Flexible Spending Plan, Stock Purchase Plan and more!
The Cato Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, national origin, disability, age, sex (including pregnancy), gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
$27k-31k yearly est. 1d ago
Warranty Resolution Specialist
Electrolux 4.3
Collector job in Charlotte, NC
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you'll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
We are looking for a Warranty Resolution Specialist to join our team. In this role, you will serve as the primary contact for sales and service teams to resolve warranty-related issues. You'll balance customer satisfaction with company policies by providing timely, accurate resolutions, documenting outcomes, and identifying trends for long-term improvement. This role is ideal for someone with experience in customer service or claims who thrives on problem-solving and cross-functional collaboration.
Key Responsibilities:
Act as the main point of contact for sales and service teams to resolve warranty concerns
Collaborate with internal teams to investigate and resolve warranty claims promptly
Provide claim resolutions that align with company policies while maintaining customer satisfaction
Identify recurring warranty trends and recommend process improvements
Maintain accurate documentation of warranty cases and resolutions
Escalate and communicate high-priority issues to leadership for timely action
Manage multiple priorities effectively in a fast-paced environment
Minimum Qualifications
High school diploma or GED
2+ years of experience in customer service, warranty, or claims resolution.
Proficiency with Microsoft Office; experience with ticketing or case management software preferred.
Familiarity with warranty resolution processes and policies.
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
************************************************************** Electrolux Group Careers: ********************************************
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#LI-OG1
$44k-76k yearly est. Auto-Apply 54d ago
Sr Billing Design Analyst
Dev 4.2
Collector job in Charlotte, NC
Spectrum
Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise.
MAJOR DUTIES AND RESPONSIBILITIES
Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements.
Develops and documents billing solutions including process flows.
Understands all order entry processes and procedures and business rules within the company.
Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines.
Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution.
Investigates and performs root cause analysis for complex billing system issues.
Runs queries and pulls billing data to support analysis and billing design.
Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system.
Creates and documents billing system configuration guides.
Perform other duties a requested by supervisor.
Makes recommendations based on data for process improvement and strategic business decision making.
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Strong Communicator (written and verbal): ability to read, write, speak and understand English
Ability to conduct presentations in front of an audience (could include Executive Leadership)
Ability to analyze and interpret data
Ability to communicate with all levels of management and company personnel
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to prioritize and organize effectively and manage multiple projects/requests/assignments
Knowledge of industry requirements used to support end user cable, data, and telephony billing
Ability to work extended hours.
Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities
Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project
Ability to work independently with minimal instructions
Ability to document process flows
Proven ability to perform effectively in a fast-paced environment
Education
Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
4+ years of Business/Process Analysis work experience
4+ years of Billing system code configurations (including prerequisites)
4+ years of Billing system experience related to campaigns, rates, packages, taxes
4+ years of Database reporting tools, queries, SQL, macros
4+ years of ICOMS/CSG experience preferred
Experience using Lean Six Sigma Tools
WORKING CONDITIONS
Office environment
Travel less than 10% of the time
Vision ability close vision, peripheral vision, and ability to adjust focus
$44k-66k yearly est. 60d+ ago
Billing Coordinator
CRG 4.7
Collector job in Charlotte, NC
One of CRG's largest clients is hiring for a Billing Coordinator to join their team! This company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees' needs. According to Comparably and Indeed, this company is in the Top 10% of companies based on their diversity and their eNPS (Employee Net Promoter Score). This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.
Opportunity: Contract
Location: Charlotte, NC (on-site)
Schedule: Monday-Friday 8am-5pm
Pay: $22.00/hour
Responsibilities:
* Serve as point of contact for escalations and deviations for invoicing and other invoicing related factors.
* Work closely and build a good relationship with various teams to ensure timely delivery of cargo and communication.
* Responsible for issuing client invoices based on existing rate cards.
* Ensuring/checking profitability based on each transaction.
* Serve as point of escalation to resolve customer queries / issues.
* Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain stakeholder relationships.
* Service as point of escalation for vendors.
* Co-own KPIs and other financial measurements within operations and initiate any necessary action plans for improvement.
* Identify and suggest opportunities for continuous improvements and cost reductions.
Qualifications:
* Finance Bachelor's degree OR 2-4 years of experience in the transportation industry executing customer invoicing.
* Working knowledge of MS Office Suite (specifically MS Excel) and ability to quickly adapt/learn logistics software.
* Organization and time management skills.
* Ability to lead meetings and maintain excellent communication skills.
Category Code: JN022, JN024, JN014
#LI-MS1
$22 hourly 5d ago
Customer Service at Decadence Popcorn
Decadence Popcorn
Collector job in Kannapolis, NC
Job Description
Decadence Popcorn in Concord, NC is looking for one customer service to join our team. We are located on 22 Union Street N Suite 111. Our ideal candidate is friendly, polite and customer oriented .
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment.
Qualifications
Friendly attitude
Responsible and proven ability to maintain scheduling commitments
Ability to count cash and run a POS system
Good communication skills with customers
We are looking forward to hearing from you.
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$24k-30k yearly est. 4d ago
Credit & Collections Analyst
Flow Control Group 4.1
Collector job in Charlotte, NC
We are seeking a highly motivated and detail-oriented Credit and Collections Analyst to join our team in our Charlotte, NC office. This is a permanent, full-time position reporting directly to the Supervisor of Credit and Collections. The ideal candidate will be a strong team player who can effectively manage and prioritize multiple responsibilities while maintaining a focus on delivering results.
Essential Duties and Responsibilities:
Review and perform collections for an assigned portfolio of customer accounts
Proactively follow up on high-value invoices via phone and email in alignment with team collection strategies to ensure timely payment
Investigate and follow up on past due accounts to determine root causes
Identify and implement strategies to improve customers' DSO (Days Sales Outstanding) and reduce payment cycles
Maintain accurate records, collection notes, and customer information in the Prophet 21 (P21) system
Email monthly statements to customers within the assigned portfolio
Review sales orders placed on credit hold and evaluate risk
Assess payment history to determine credit hold status or credit limit adjustments
Investigate and resolve unauthorized deductions in collaboration with the sales branch
Establish repayment plans for delinquent accounts within policy guidelines
Process customer credit card payments as required
Develop and maintain strong partnerships with internal teams, including Sales, Cash Application, and Billing
Build and nurture relationships with external customers, ensuring timely and professional communication
Education and Experience Requirements:
Bachelor's degree in Finance, Business Administration, or a related field
3 to 5 years of experience in B2B collections
Proficiency in Microsoft Office, with strong skills in Microsoft Excel
Experience with Prophet 21 (P21) software is strongly preferred
Key Competencies:
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently and within a team
Capable of managing multiple tasks and priorities in a fast-paced environment
Customer-focused with a proactive approach to issue resolution
This is an excellent opportunity for a finance professional looking to grow their career with a stable and supportive organization. If you are passionate about credit and collections and enjoy building relationships both internally and externally, we encourage you to apply.
$38k-53k yearly est. 16d ago
Collections Specialist - On Site
Anticimex Carolinas
Collector job in Charlotte, NC
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Matthews, Charlotte, and Mint Hill areas!
Killingsworth Environmental
is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team.
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
Contact clients to discuss their overdue payments.
Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
Manage delinquent accounts for debt collection efforts.
Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
Help customers understand their account ensuring satisfaction.
Monitor and respond to customer emails.
Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts.
Forward call for cash payments that are received to the Customer Service Center.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Preferred Qualifications:
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
What we offer:
Competitive wages
Complete Health Care Package with Employer Contributions
Free Life Insurance
401K with Employer Matching
Paid Time Off
Paid Holidays
Advancement Opportunities for people with the right attitude (we are growing!)
Paid Training
Employee referral bonus
EOE
$30k-40k yearly est. 3d ago
Collections Specialist
Brightspeed LLC
Collector job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America!
As a Collections Specialist, you will have the following duties:
* Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
* Meet established collection objectives monthly
* Collect and manage past due accounts for moderate to large sized business customers
* Use various computer systems simultaneously
* Build and maintain strong customer relationships and problem solve with the customer
* Preparation of monthly collection reports and recommendations on credit memos and write off activities
* Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
* Review and comprehend contractual agreements with customers that govern the servicing relationship
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* 3+ years of experience in B2B collections
* Ability to overcome objections and offer solutions to resolve potential roadblocks
* Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management.
* Relationship-builder and strong listening skills
* Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused
* Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
* Demonstrates integrity and the highest ethical standards in all aspects
* Ability to learn complex systems, process quickly and be able to convey that knowledge to others.
BONUS POINTS FOR:
* Bachelor's degree in Finance, Accounting, Business, or related field
* Telecommunications industry experience
#LI-RW1
Additional Information
All your information will be kept confidential according to EEO guidelines.
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
$30k-40k yearly est. 5d ago
Collections Specialist
Evergreen Residential Holdings
Collector job in Charlotte, NC
Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.
We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.
If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us!
This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday.
The Role: This position includes, but is not limited to, the following responsibilities:
Manage the Payment Experience
Work with both internal and external customers to resolve resident payment issues
Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner
Communicate effectively and consistently with all Residents until account resolution
Review all new move in balances to ensure accurate ledger charges and payments .
Inform all residents of Evergreen's payment policies, procedures, and their contract obligations
Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements
Review all ledgers, notices, leases etc. for accuracy prior to distribution
Manage Notice to Pay or Quit Process in a thorough, consistent, and timely
Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month
Prepare eviction files on notices of non-compliance when needed
Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc.
Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations
Collaborate with appropriate field team when needed to schedule Occupancy Checks
Follow up with legal on eviction progress until resolution
Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members
Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process
Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts
Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law
Communication & Culture
Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency
Troubleshoot customer inquiries and work towards one-step resolution
Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service
Be a collaborative, cooperative team member, assisting when needed with team projects and processes
Qualifications and Experience
High school diploma or GED required
1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions
Excellent Customer Service Skills required, strives to consistently meet and exceed service standards
Must be able to deal with situations and issues proactively and persistently
Excellent verbal and written communication skills required
Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel
Extremely organized with impeccable detail orientation
Good time-management, able to consistently meet goals and deadlines without sacrificing quality
Ability to work effectively under pressure and operate in a fast-paced work environment
We seek applicants who are proactive, self-directed, and highly motivated.
Additional Information. The role will require:
Regular typing, talking, hearing, seeing, reaching, and repetitive motion
Routine use of standard office equipment and computers
That all duties are performed in a professional and safe manner
Standard workdays are Monday through with occasional evening and weekend overtime hours
Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading.
About Evergreen Residential
Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.
The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.
Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.
Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.
Equal Opportunities and Other Employment Statements
We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.
$30k-40k yearly est. Auto-Apply 6d ago
Billing Coordinator
Triple-S Steel 3.4
Collector job in Troutman, NC
We are seeking a motivated Billing Coordinator to join our business to support the billing department with the billing process and other duties
Responsibilities
Generate invoices to customers
Distribute invoices per customer preferences (email, mail, etc.)
Process credit memos
Research inventory transactions as requested
Validate and manage all certifications
Perform Data Entry duties
Become Subject Matter Expert on billing and inventory adjustments processes as it pertains to billing
Perform all tasks in accordance with company processes and procedures
Support other departments as needed with various job duties
Other duties as assigned
Qualifications
Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers
Consistently meet deadlines and work well under pressure
Must be able to multi-task
Possess a general knowledge of accounting principles and practices.
College degree preferred
1-2 years previous billing experience preferred
Other:
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
$34k-46k yearly est. Auto-Apply 7d ago
Accounts Receivable Staff Accountant
MSS Solutions, LLC 3.3
Collector job in Charlotte, NC
Job Description
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an Accounts Receivable Staff Accountant in our Charlotte, NC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
The job duties and responsibilities of this position will include, but are not limited to, the following:
Post high-volume lockbox payments (ACH and check) using bank website and ERP with superior accuracy.
Scan check deposits to lockbox and process customer credit card payments for daily deposit.
Read, decipher, and process payments with extensive remittance detail.
Research partial payments or payments with missing remittance information, resolving payments placed on account within 48-72 hours.
Maintain detailed records related to payment application research.
Collaborate with sales and operations teams to resolve payment discrepancies in a timely manner.
Assist AR team to provide back up support.
Work closely with the finance team to perform other duties including supporting month-end and year-end closing activities.
Adhere to company policies and procedures, as well as regulatory requirements, related to customer billing and accounting.
Qualifications and Requirements
Associate's degree in accounting, Finance, or a related field is required.
At least two years of related cash application experience required, with construction or service industry experience preferred.
Experience working with financial software and ERP systems, Viewpoint Vista preferred. Proficiency in Microsoft Office suite including Excel and Outlook.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Knowledge of general financial accounting and cost accounting.
Ability to work well independently and as part of a team.
Ability to multi-task, prioritize tasks, and work efficiently in a fast-paced environment.
Detail-oriented with a high level of accuracy in data entry and record-keeping.
High level of interpersonal skills and ability to communicate professionally with both co-workers and customers
Understanding of and the ability to adhere to generally accepted accounting principles.
Bachelor's degree in accounting is preferred.
Physical Requirements
Ability to work full time from an office environment.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Additional Notes
If you are unable to apply electronically and require an accommodation, please contact ************************
MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
MSS Employees, please visit the MSS Career Center or contact HR to apply.
$37k-46k yearly est. 12d ago
Accounts Receivable / Collections Specialist
Sherpa 4.3
Collector job in Charlotte, NC
Compensation: $25/hr Job Overview - AR Specialist - 34007 We are seeking an experienced Accounts Receivable / Collections Specialist to join our client on a contract-to-hire basis. This role is ideal for a detail-oriented professional who can manage both collections and cash application responsibilities while supporting their transition to a new ERP system.
* Manage customer collections (approx. 60% of role), including follow-ups on overdue invoices and dispute resolution
* Perform cash postings, process daily lockbox transactions, and reconcile accounts (approx. 40% of role)
* Prepare journal entries and maintain accurate AR records
* Collaborate with internal teams to resolve billing and payment issues
* Support ERP integration activities, ensuring accurate data transfer and reporting during the S4Hana implementation
Requirements
* 2+ years of experience in Accounts Receivable, Collections, or similar roles
* Experience with SAP or other large ERP systems; familiarity with S4Hana is a plus
* Strong attention to detail and accuracy in financial transactions
* Excellent communication skills, both verbal and written
* Ability to prioritize tasks, manage deadlines, and work independently
Sherpa Benefits
Sherpa offers benefits to contract employees who meet the following criteria:
* Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
* Medical plan offered is BCBSNC Blue Options PPO
* Premiums will be pre-taxed
* Sherpa pays a portion of the Employee only premium for medical
* 90 day waiting period from date of hire
* Medical, Dental, and Vision plans
Additional Job Details
Workplace Policy: #li-Onsite
Seniority Level: Associate
Linked In Poster: #LI-KK1
About our Process
* We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
* Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
* Candidates for all Sherpa opportunities must be authorized to work in the United States.
* Sherpa is an Equal Opportunity Employer.
$25 hourly 13d ago
Collections Specialist
Anticimex
Collector job in Matthews, NC
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, and demonstrates a sense of urgency appropriately to customers.
Contact clients to discuss their overdue payments.
Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
Manage delinquent accounts for debt collection efforts.
Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
Help customers understand their account ensuring satisfaction.
Monitor and respond to customer emails.
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts.
Forward call for cash payments that are received to the Customer Service Center.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Competency/Position Requirements: Knowledge, Skills, & Abilities
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
Education/Experience:
No experience .
Must be able to walk, sit, stand, & and use the computer and phone for extended period of times.
This list may not be all-inclusive.
$30k-40k yearly est. Auto-Apply 12d ago
Accounts Receivable Specialist
Transportation Insight 4.1
Collector job in Hickory, NC
Job Title: Accounts Receivable Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: This position is responsible for performing general accounting clerical duties primarily consisting of cash application, bank deposits, filing, and correspondence with Clients regarding payments. CRITICAL JOB FUNCTIONS:
Accurate and timely posting of cash received
Prepare Bank Deposits
Daily AR reports
Contact point for all inquiries regarding receivables.
Monitoring customer account details for, skipped payments and other irregularities
Perform quality checks for accuracy of work.
Manage multiple account projects.
Maintain lists, follow-up on corrective actions, and ensure timely completion of assigned work.
Work on projects or complete administrative duties as assigned.
JOB REQUIREMENTS:
High school diploma.
Two or more years of accounts receivable or accounts payable experience
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
$34k-43k yearly est. 60d+ ago
CTR Accounts Receivable Specialist
Transtech Energy 4.2
Collector job in Rock Hill, SC
Open:
Accounts
Receivable
Specialist
$30k-38k yearly est. Auto-Apply 11d ago
Delivery Collection Specialist
Impact RTO Holdings
Collector job in Rock Hill, SC
Delivery/Collection Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$17.50- $20.00 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/Collection Specialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
$17.5-20 hourly 3d ago
Collections Specialist
Onemain (Formerly Springleaf & Onemain Financials
Collector job in Fort Mill, SC
At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
* Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
* Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
* Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
* Maintain and note all appropriate information and documentation on customer and account status
* Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
* High School Diploma or GED
* Proficiency in utilizing multiple tools/systems simultaneously
* Skilled at achieving and exceeding goals
Preferred
* Experience working in customer service, collections or call center environments
* Bilingual: Spanish
Work Schedule:
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Training Schedule:
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
Location: Onsite - Fort Mill, SC
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
$27k-36k yearly est. 44d ago
Collection Specialist
RNR Tire Express
Collector job in Rock Hill, SC
Job Description
RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $15.00 to $19.68 total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:
Medical, dental, and vision insurance
Long- and short-term disability
Accident, critical illness, and cancer plans
401(k) matching plan
Paid holidays
Growth potential
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!
THE DAY-TO-DAY
You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Collection specialist
Positive - a can-do attitude that helps you rise to challenges.
Communicator - strong communication skills especially over the phone
Passion for customer service - motivated to maintain relationships with our customers.
Patient - ability to work with customers even when they're upset.
Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.
Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS
RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS
Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
Valid driver's license with a clean driving history
Can pass a drug screen and background check.
Ability to work a flexible schedule.
Professional communication skills in English (bilingual is a plus!)
Strong computer and phone skills
If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist! IND6
$27k-36k yearly est. 5d ago
Collections Specialist - On Site
Anticimex Carolinas
Collector job in Fort Mill, SC
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Matthews, Charlotte, and Mint Hill areas!
Killingsworth Environmental
is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team.
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
Contact clients to discuss their overdue payments.
Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
Manage delinquent accounts for debt collection efforts.
Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
Help customers understand their account ensuring satisfaction.
Monitor and respond to customer emails.
Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts.
Forward call for cash payments that are received to the Customer Service Center.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Preferred Qualifications:
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
What we offer:
Competitive wages
Complete Health Care Package with Employer Contributions
Free Life Insurance
401K with Employer Matching
Paid Time Off
Paid Holidays
Advancement Opportunities for people with the right attitude (we are growing!)
Paid Training
Employee referral bonus
EOE
The average collector in Charlotte, NC earns between $22,000 and $39,000 annually. This compares to the national average collector range of $27,000 to $44,000.