Revenue Cycle/Collections Specialist
Collector job in Providence, RI
The Revenue Cycle Specialist plays an essential role in ensuring the accurate and efficient management of the healthcare center's billing, reimbursement, and financial processes. This position is responsible for performing end-to-end revenue cycle functions including patient registration accuracy, insurance verification, charge capture review, claims submission, payment posting, and account follow-up. The specialist works closely with clinical, billing, and administrative teams to promote optimal reimbursement, minimize denials, and support the financial health of the organization.
Key Responsibilities
Billing & Claims Management
Prepare, review, and submit clean claims to payers in a timely manner.
Monitor claim statuses, resolve rejections, and correct billing errors.
Conduct follow-up with insurance companies to ensure prompt reimbursement.
Identify and address recurring claim issues and work with internal teams to resolve root causes.
Medical Billing Specialist
Collector job in Framingham, MA
We are transforming precision medicine. Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology. Our proprietary whole genome analysis platform allows us to better understand a person's genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations.
Role Description:
Variantyx, Inc. is looking for an experienced Medical Billing Specialist to help complete our daily billing tasks to include patient billing, claim rejections, appeal submission and follow-up. In this high visibility role reporting to the Director of Market Access and Reimbursement you will be responsible for developing and executing companywide RCM initiatives and overseeing day-to-day RCM activities to directly contribute to overall company growth and profitability. Strong organizational, data entry, attention to detail and follow-up abilities are a must for a successful candidate. Ideal candidate will have extensive experience in denial and appeal management for genomic testing.
Responsibilities
● Conduct follow-up inquiries for outstanding claims with third party payors.
● Review claims issues, make corrections as needed, and rebill.
● Review explanation of benefits to ascertain if the claim processed and paid correctly.
● Assist in creating and submitting appeal packages for denied claims.
● Performs other essential duties as assigned.
Qualifications:
● An associate's degree in healthcare or equivalent work experience.
● Proficient in Microsoft Office, and Salesforce.
● Genetic and or pathology billing knowledge a plus.
● Previous experience with XiFIN or related billing system
● Knowledge of office administration procedures with the ability to operate most standard office
equipment.
● Ability to work professionally with sensitive, proprietary data & information while maintaining
confidentiality.
● Excellent interpersonal skills including the ability to interact effectively and professionally with
individuals at all levels; both internal and external.
Medical Billing Manager
Collector job in Pawtucket, RI
As the Billing Manager, you will serve as the first line of defense for any billing issues and ensure smooth operations across the billing team. You will manage a group of four (or more) Billing Specialists, providing guidance and oversight on daily tasks. This role involves close collaboration with the HR team to streamline processes, approve payroll, and maintain compliance, allowing senior leadership to focus on client relationships. You will work onsite full-time, balancing hands-on billing expertise with managerial responsibilities to drive efficiency and accuracy in all billing activities.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-5 years of Medical Billing Experience
-Management or Supervisor experience
-Strong leadership and ability to oversee multiple billing specialists.
-Ability to handle both billing operations, escalations, and HR coordination
-HS Diploma
-100% onsite in Pawtucket, RI
-Schedule: 8am-5pm EST
Customer Service
Collector job in Lakeville, MA
About Your Future with Service Partners
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyBilling Coordinator
Collector job in Braintree Town, MA
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting.
What You'll Do - more specifically
* Establish new client project records in the accounting system.
* Accurately prepare and send client invoices.
* Interact with internal and external resources to resolve client billing discrepancies.
* Review client records and project financial data to ensure completeness and accuracy.
* Work closely with VERTEX Project Managers on contract administration.
* Provide support to other departments regarding accounting procedures and requirements.
* Maintain data accuracy and integrity.
* Create and distribute billing reports.
* Assist with special projects as needed.
Qualifications
* High school degree or equivalent, Bachelor's degree preferred, but not necessary.
* 1-3 years of general accounting experience preferred.
* Knowledge of general accounting procedures and related computer applications.
* Proficient in computer data entry and management (speed and accuracy).
* Strong organizational skills with the ability to manage multiple competing priorities effectively.
* Dependable: takes ownership of work and ensures completion by deadlines.
* Ability to work independently and in a team environment.
* Knowledge of Deltek Accounting and MS Office a plus.
Additional Information
The pay rate for this role will be between $25 - $30 per hour.
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our "Lifetime of Learning" program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at ************************.
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Collector II
Collector job in Pawtucket, RI
Coastal1 is looking to hire a Collector II!
A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made.
On site availability in Pawtucket, Rhode Island is required.
Education and Experience Requirements
Minimum of a high school diploma or equivalent required. Associates degree preferred.
At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service.
Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively.
Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations.
Familiarity with basic math concepts required.
Must be capable of accurate and timely performance of duties.
Familiarity with PC's and basic office software such as MS Office.
Ability to maintain a positive and upbeat Credit union image.
Ability to handle confidential information securely.
Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions.
Ability to work independently and as a team member.
Bi-lingual helpful.
Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA.
We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.
Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!
Job Responsibilities
Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities.
Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications.
Communicate member credit data with various credit bureaus.
Resolve consumer credit disputes in a timely manner.
Monitor and maintain accurate records associated with insurance issues of OREO.
Prepare, send, and follow up all correspondence with members regarding delinquent accounts.
Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives.
Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied.
Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off.
Collect on returned (NSF) checks that result in reversal of payments on loans.
Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans.
Prepare month end charge off reports.
Assist in preparation of paid loan packages.
Review and set up automatic payments for EFT.
Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements.
Perform other duties as required.
Equal Opportunity Employer
Auto-ApplyASAP Billing Specialist
Collector job in Auburn, MA
Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed.
Responsibilities:
Serve as primary biller for assigned Aging Services Access Points
Create/Save/Upload billing reports/Files
Investigate and correct, when applicable. pre-billing errors.
Confirm all reports balance prior to creating files for submission
Create billing claims and correspondence.
Working with Wellsky on a regular basis
Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors
Run Timesheets
E-mail error log and coversheet to ASAP
Continuously follow up on error correction progress
Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report
Save final Service Delivery Report to appropriate ASAP file
Provide consulting services on matters related to billing.
Always maintains the confidentiality of patient and organization information.
Qualifications
Ability to work independently, while meeting company deadlines
Ability to manage multiple projects, prioritize, and multi-task
Commitment to completing tasks
Excel at operating in fast paced environments
Excellent people skills, open to direction and collaborative work style
Must have strong verbal and written communication skills
Knowledge of QuickBooks a plus
Other Skills:
Technical Communication
Customer Relations
Customer Service
Diplomacy
Filing
MS Office
Negotiations
Organization
Planning
Professionalism
Project Management
Presentation
QuickBooks
Time Management
Typing Skills
Sales
Education/Training
Experience
Prior home care experience required.
Prior billing / payroll experience required.Apply Today!
Submit Resume for Consideration
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
Auto-ApplyWater Billing Temp
Collector job in Newton, MA
Job Description
Performs clerical activities including data entry, word processing, water and sewer use billing, abatement preparation, telephone answering, and complaint resolution. Job Title: Water Billing Temp Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution.
Essential Elements:
As required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person. Takes and/or relays messages. Attends counter and answers billing and other questions and inquires.
Data enters water and sewer usage, approved abatements, customer Information and changes, updates computer and hard copy files.
Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
As required, prepares a variety of daily, weekly, monthly or periodic reports.
y be required to perform other departments data entry/retrieval and filing and record intenance.
Follows and adheres to department, City and other government rules, regulations, policies and procedures.
Qualifications:
At a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and/or government experience.
Cell Therapy Donor Services Collection Specialist
Collector job in Boston, MA
The Cellular Therapies Donor Services Specialist facilitates allogeneic donor identification and collection processes on behalf of adult and pediatric patients undergoing a stem cell transplant or other Cellular Therapy, including standard of care and clinical research therapies. This position is responsible for initiating and managing the search for suitable donors, coordinating donor testing and collection, donor product acquisition, and ensuring a smooth and effective process for both the donor and recipient. The role requires collaboration with multidisciplinary care teams, and donor registry organizations, as well as attention to detail, organization, problem-solving and effective communication. The specialist is responsible for the analytical, logistical, and administrative aspects of donor services, ensuring compliance with regulatory standards and supporting overall operations of the Cellular Therapy department.
**The Cellular Therapies Donor Services Specialist position is a full time position, Monday through Friday with some on-call required. The position is hybrid, requiring 2 to 3 days on-site at the Longwood Medical area.** **DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.**
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan.
+ Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status.
+ Analyze donor searches and apply current donor selection algorithms and strategies.
+ Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product.
+ Perform product labeling verifications and courier hand off for donor registry.
+ Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process.
+ Manage donor evaluations, including medical assessments and laboratory testing.
+ Provide comprehensive education to donors about the donation process, potential risks, and benefits.
+ Register donors in EMR and assign appropriate insurance coverage for accurate billing.
+ Conduct donor health screening (advanced). Collect donors' medical health history information and assess medical conditions and non-medical factors to determine further donor participation.
+ Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability.
+ Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries.
+ Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met.
+ Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately.
+ Ensure all necessary donor documentation is submitted and processed in a timely manner.
+ Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies.
+ Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case.
+ Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team.
+ Develop timetables with the clinical team to support the patient and donor's progress through complex therapies.
+ Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments.
+ Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing.
+ Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts.
+ Maintain databases and systems related to donor information, ensuring accuracy and confidentiality.
+ Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team.
**Minimum Education:**
+ Associates Degree required.
**Minimum Experience:**
+ 2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required.
**Preferred Qualifications:**
+ Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility.
+ Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms.
+ Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors.
+ Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems.
+ Ability and willingness to work effectively in a collaborative interdisciplinary team model.
+ Must be detail-oriented with strong problem solving and decision-making skills.
+ Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
+ Compassionate and empathetic approach when engaging with donors and their families.
+ Knowledge of regulatory guidelines related to bone marrow donation and transplant processes.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Ability to always maintain confidentiality and professionalism.
+ Willingness to engage in efforts to support an inclusive culture and workplace.
+ Proficient in DFCI/BWH/CHB clinical systems as applicable to the position.
**PATIENT CONTACT:**
Yes - all ages.
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$30.58 - $36.20
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**
Debt Collector
Collector job in Boston, MA
Job Title: Debt Collector
Company: National Western Stock Show
We are seeking a highly motivated and experienced Debt Collector to join our team at the National Western Stock Show. As a Debt Collector, you will be responsible for collecting outstanding debts from customers and clients. This position requires an individual who is self-motivated, has excellent communication skills, and is able to work in a high-stress and fast-paced environment.
Responsibilities:
• Contact customers and clients to collect outstanding payments
• Negotiate payment plans or settlements with delinquent accounts
• Use various methods to locate and contact debtors
• Maintain accurate and detailed records of all collections activities
• Communicate with customers and clients in a professional and respectful manner
• Work closely with internal departments to resolve customer inquiries and disputes
• Keep up-to-date with state and federal laws and regulations related to debt collection
Requirements:
• Minimum of 2 years of experience as a Debt Collector or similar role
• Strong negotiation and communication skills
• Ability to work effectively with minimal supervision
• Experience using collections software and databases
• High school diploma or equivalent, college degree preferred
• Knowledge of state and federal laws related to debt collection
• Bilingual (English/Spanish) is a plus but not required
Benefits:
• Competitive salary
• Health, dental, and vision insurance
• Paid time off for holidays, sick days, and vacation
• Retirement savings plan (401k)
• Opportunities for professional development and growth
Working at the National Western Stock Show:
The National Western Stock Show is a renowned organization that is dedicated to promoting excellence and preserving the western lifestyle through its events, programs, and educational opportunities. Our team is passionate about our mission and is committed to providing an exceptional experience for our customers and clients. Join us and become part of a dynamic and diverse team that values hard work, dedication, and teamwork.
To Apply:
If you have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter highlighting your qualifications and why you are interested in joining our team as a Debt Collector. We look forward to reviewing your application and potentially welcoming you to our team at the National Western Stock Show.
Accounts Receivable Specialist
Collector job in Worcester, MA
Salary USD $31.25/Hr. Description and Responsibilities
Open Sky's Finance team is in search of an Accounts Receivable Specialist with extensive experience in behavioral health billing and accounts receivable follow up to work under the direction of the Third-Party Billing Manager. The Accounts Receivable Specialist will be responsible for the follow-up with third party payers on outstanding account and credit balances, present denial trends to Third Party Billing Manager for prevention and communicate with third party billing agencies on charge entry, claim submissions and coding related issues.
The ideal candidate must be proficient in Excel, have strong attention to detail and have previous experience with Medicaid billing rules and fee schedules.
Other Key Responsibilities:
Verify patient coverage information and update registration as required.
Collaborate with the Director of Community Supports to manage monthly authorization reports for expired and over utilized units.
Maintain reports for monthly reconciliation including total billed Accounts Receivable and payments received for discrepancies. Complete monthly review of patient statements to ensure all appropriate contractual adjustments are taken and correct. Ensure patient responsibility has been transferred to client for payment.
Work daily claim send backs from our 3
rd
party billing agency that require additional information for payment.
Qualifications
High School Diploma, GED or equivalent, required.
Minimum 4 years' experience in behavioral health billing and Accounts Receivable follow up, required.
Proficiency in Excel and strong attention to detail, required.
Experience with Medicaid billing rules and fee schedules, required.
Valid Drivers Licensea and acceptable driving record, required.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Auto-ApplyCollections Representative & Office administrator
Collector job in Marshfield, MA
Collects delinquent accounts by locating and notifying customers with delinquent accounts; establishing repayment schedules through contacts with customers by phone, email or mail
Customer account maintenance
Opens new accounts
Month end credits and adjustments
Assist with cash receipts, as needed
Billing support, as needed
Crosstrain in related areas to provide support when needed
Other administrative tasks and special projects, as needed
Accounts Receivable Accountant
Collector job in Framingham, MA
Salary $50,000-$58,000
The Accounts Receivable Accountant is responsible for the accurate and timely billing of contracts, including cost reimbursement contracts, and other fiscal analysis.
Minimum Education Required Bachelor's Degree Responsibilities
Prepare and invoice cost reimbursement and unit rate contracts for both state and federally funded programs.
Prepare and invoice non-state contracts with affiliates and revenue sources.
Follow proper invoicing and billing procedures as designated by each contract's varying requirements.
Calculate and invoice service fees and reimbursements due from individuals supported.
Apply cash deposits and applications, credit/debit memos as required.
Investigate billing issues.
Respond to Adhoc requests for information.
Attend and actively participate in staff meetings.
Process and maintain food stamp (SNAP) applications for group home clients.
Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy.
Perform all duties in accordance with the agency's policies and procedures.
Adhere to all principles related to the Advocates Way.
Qualifications
B.A. and 2 + years accounting experience, preferably with receivables in non-profit, human services and/or health care environment is preferred.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Strong Excel spreadsheet application and PC skills.
Proficiency in accounting software applications (experience with Solomon a plus).
Meticulous attention to detail; timeliness and accuracy.
Ability to communicate articulately and knowledgeably with all levels of internal staff and external parties as required.
Must be able to perform each essential duty satisfactorily.
Must be well-organized, willing to learn and take initiative.
High energy level, superior interpersonal skills, and ability to function in a team environment.
Must demonstrate the ability to meet deadlines and follow assignments through to completion.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyPart-Time Water Sample Collector
Collector job in Boston, MA
Phigenics is seeking a candidate with a flexible schedule interested in working 25-35 hours per month on average, DURING NORMAL BUSINESS HOURS in the Boston, MA area. We will train the right person to take on-site readings via a testing instrument (i.e. chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 150-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development.
High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Workout & Collections Representative
Collector job in Hudson, MA
As part of the Workout team, the representative will reduce the bank's exposure to loss in consumer/residential loans, commercial loans and OREO properties. Coordinates and executes action plans and provides liaison between management, loan officers, collection personnel and loan operations and borrowers.
Primary Responsibilities:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers:
Directly or in conjunction with the Workout Manager, manage delinquent and classified loans by borrower and third-party contact to:
Review, analyze, and correct any structural or documentation deficiencies
Facilitate collection of PMI, Forced Place insurance claims and real estate tax delinquencies
Execute FNMA collection and modification procedures
Create and/or maintain files for consumer/residential and commercial loan workout customers
Reviews delinquency reports and makes collection calls where needed and as directed by the Workout Manager
Work with loan officers to track reason for delinquency
Identify items that can be offset with deposit accounts
Generates personalized form letters and mails letters to customers who cannot be contacted directly by the collector.
Reviews delinquency reports and sends the necessary counseling letters to those customers who are in default.
Works closely with borrowers who are unable to meet loan payments to determine appropriate solutions to address the problem. Propose and/or implement solutions with management approval
Identify all delinquent GSE loans and ensure that collection activities follow the prescribed guidelines as defined by the appropriate GSE (FNMA, etc.) Document collection activities according to guidelines.
Process skip payment requests from borrowers who may need brief payment relief, following through from initial request to finalization and execution of the request by Loan Operations.
Research and document loan payment history requests and all aspects of a loan as necessary
Tracks through and resolves any disputes in payments to the satisfaction of the customer and the bank
Track bankruptcy filings
Files any correspondence in the particular loan file folders.
Review non-accrual report and update loan statuses when needed and as directed by the Workout Manager
Assist in preparation of demand letters as directed by the Workout Manager
Assist in preparations of foreclosure packages
Prepare charge-off approval forms as directed by the Workout Manager
Assists in preparation of Small Claims notices
Assists with tracking and logging recovery payments
Assistance in management Other Real Estate Owed (OREO) properties owned by the Bank or its affiliate including:
Create and maintain OREO files
Coordinate payment and tracking of OREO bills
Interaction with attorneys and other consultants/vendors as needed to minimize loss/maximize recovery on loans and OREO
Coordinate with the bank's operations departments to implement agreed upon plans.
Attends appropriate seminars to increase knowledge of collections and the laws that relate to collections.
Other Responsibilities:
Perform related and unrelated duties as may be required.
Requirements
Qualifications:
High School Diploma or equivalent plus three years of banking experience in a financial institution.
Ability and willingness to contact customers on a “cold-call” basis.
Thorough knowledge of the bank's loan products.
Thorough knowledge of the state and federal regulations governing collections processes, specifically the Fair Debt Collections Practices Act under the FTC and the separate Commonwealth of Massachusetts provisions of the Fair Debt Collections Practices Act.
Ability to communicate effectively, both orally and in writing.
Ability to communicate tactfully with customers who may be in stressful situations and who may not want to respond to the bank's legitimate need to contact them.
The ability to work independently in a deadline driven environment.
Submit, track and log all department invoices to AvidXchange
Identify OREO expenses versus workout expenses
Attach appropriate workout expenses to the associated loan in FIS
Computing proficiency including MS Word, Excel, Outlook; FIS or other bank core processing systems.
Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled
Member FDIC/DIF
PM21
Salary Description $20-$24/hour
Collections Specialist
Collector job in Boston, MA
The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to
make a positive impact on results.
As a key member of our team, the Collections Specialist is expected to uphold the company's
core values of trust, respect, accountability, humility, health, and leadership. This includes
demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking
responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading
by example to contribute positively to the overall culture and success of the company
Collections Specialist
Collector job in Boston, MA
About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts.
About the Role
We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA.
What You'll Do
Collection of Past Due Invoices (40%)
* Monitor accounts to identify past due invoices on daily basis
* Contact customers regarding past due invoices following a multi-step process and schedule
* Update collection notes in Salesforce
* Report on collection activity and accounts receivable status
* Provide supporting documentation related to the past due invoices
* Occasionally assist with international collections
* Work with third party collection agencies when needed
Customer Sales and Use Tax Compliance (40%)
* Communicate with customers regarding their disposition on state sales and use tax disposition
* Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.)
* Update and maintain sales and use tax status in Avalara system
* Monitor for expiring documentation and obtaining updated documents
Other Administrative Functions (20%)
Assist with Customer Information Forms
* Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc.
* Work with other departments and subject matter experts to answer technical specific questions
Assist with responding to customer cases in Salesforce and via email
* Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc.
Back up for order processing and invoicing
* Process orders through Salesforce order processing system
* Submit invoices according to purchase order instructions (email, postal mail, supplier web portal)
What You Bring to the Table
* 5+ years' experience in a fast-paced administrative environment
* 3+ years of accounts receivable and collections experience ideally within a software company
* Organized and ability to prioritize and multi-task
* Experience with Microsoft programs (Excel, Word, Outlook, Teams)
* Experience with Salesforce, NetSuite and Avalara is a plus
* Strong written and verbal communication skills
* Ability to work independently as well as part of a group
The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.
We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.
Pay range for this position is
$88,000-$132,000 USD
Are You Our Next Qtie?
We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are.
* Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too.
* Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context.
* Opportunities to Grow
Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go.
* Inclusive by Design
You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected.
* Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are.
Show Up as Yourself at Qt
At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are.
We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself.
About Qt
Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.
Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit *********
Candidate privacy notice
Collections Specialist
Collector job in Somerville, MA
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Auto-ApplyPatient Collection Representative
Collector job in Worcester, MA
As a Patient Collections Representative at MASS LUNG & ALLERGY (MLA) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all staff in support of patient services, exhibiting flexibility and a "can-do" attitude. Patient services are the key priority in this position requiring the Patient Collections Representative to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.
60% DUTIES AND RESPONSIBILITIES:
Contact Patients to discuss balances- payment options
Take payments over the phone
Collaborate with Patient Care Coordinators at each office for patients with appointments and outstanding balances.
Payment Plan and Financial Hardship Applications
Work with patients and insurance companies to resolve claims processing issues
AR Reports- individual physician and group
Assist with Collection requests.
Collaborates with Accounts Receivable Clerk as necessary.
Provide patients with support and guidance as needed.
Attends staff and administrative meetings, as required.
Performs all duties and service in full compliance with MLA
's Service Excellence Standards.
Performs all duties in support of successful EHR/EPM implementation.
Maintains work station, according to protocols (free of meals and open beverages).
Acts in capacity as an interpreter, only if certified to do so as needed.
Performs additional duties, as assigned by the Manager and in support of quality assurance and improvement.
30% QUALIFICATIONS:
Excellent written and verbal communication and problem-solving skills
Intermediate computer skills- including but not limited to electronic medical records (EMR) software, Microsoft word and excel applications.
Familiarity with medical terminology, CPT and ICD-10 coding
Excellent customer service skills.
demonstrates professionalism at all times.
Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
demonstrates flexibility in regards to job duties and assignments.
10% EDUCATION AND EXPERIENCE:
High school Graduate (or GED) required.
Certified Medical Insurance Claim Specialist
Proficiency with electronic medical records (EMR)
Ability to work independently and collaboratively within a team environment
Collections Specialist
Collector job in Somerville, MA
Job Description
The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office.
Collections Specialist Responsibilities:
Resolve insurance related billing issues with patients and/or insurance carriers
Handling of high call volume
Serve as primary representative for patient inquiries/calls
Communicate effectively both orally and in writing
Respond to customer inquiries, resolve client discrepancies, process and review account adjustments
Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans
Possess basic understanding of government and commercial insurance and Credit & Collections policies
Identify the need and request rebills to insurance
Handle highly confidential information with complete discretion
Maintain confidentiality of patient information while on the phone or in-person
Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net
Alert Revenue Cycle Manager about potential problems that could affect collections
Meet productivity goals/benchmarks as set and communicated by the manager
Utilize available sources to obtain updated info and reissue correspondence
Additional projects and responsibilities may be assigned permanently or on an as needed basis
Collections Specialist Qualifications:
Working knowledge of Microsoft Office, including Excel, Word is a must
Strong communication, problem solving and analytical skills required
Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required
Outstanding customer service and phone skills
Previous collections or customer service experience a plus
Knowledge of HIPPA and healthcare policies a plus
High School diploma or GED required
Fluent in Spanish a plus, but not required
Must be positive and maintain professional demeanor at all times
Familiarity with Medicaid and Medicare guidelines
Ambulance billing experience a plus
3-5 years Accounts Receivable follow up experience
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.