Collector jobs in Delaware

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************

Bring your experience to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals. Your role will involve developing and implementing comprehensive digital strategies for recovery units, aligning with the organization's risk management framework and business objectives. You will optimize digital recoveries, implement best practices, and introduce innovative solutions to maximize recovery rates. Your responsibilities will also include conducting risk assessments, establishing policies and procedures for digital recovery risk management, and ensuring compliance with regulatory requirements. You will monitor and analyze key performance indicators, providing regular reports to senior management. Collaborating with cross-functional teams, you will ensure a holistic approach to digital recovery strategies and risk management. Leveraging advanced analytics and technology, you will enhance risk assessment and recovery processes, staying informed about emerging trends in the financial services industry. Lastly, you will ensure all digital recovery activities comply with relevant laws and regulations, adjusting strategies as necessary to meet changing regulatory requirements. **Job Responsibilities** + Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives. + Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates. + Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. + Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices. + Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. + Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management. + Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry. + Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly. **Required Qualifications, Capabilities and Skills** + Bachelor's degree or equivalent experience + Experience in credit risk management at a financial services company + Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations + Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. + Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle + Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite + Ability to articulate the impact of risks and issues on the business function + Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture + SAS or equivalent data mining expertise. **Preferred Qualifications, Capabilities and Skills** + Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance + Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD) + Strong analytical skills and the ability to interpret complex data to make informed decisions + Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels **To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The position requires a dedicated, diligent and detail-oriented Member Solutions Representative. The ideal candidate will manage and collect outstanding accounts receivables from members. This role requires excellent communication skills, persistence, and the ability to handle sensitive financial information responsibly. The representative will work to ensure timely debt recovery while maintaining positive member relationships and adhering to all relevant laws and regulations. Key Responsibilities: Monitor and manage assigned accounts to identify outstanding debts. Work with management to develop strategies for improving collection efforts. Contact delinquent members via phone, email, text, and mail to discuss their accounts and negotiate payment arrangements and plans. Utilize effective communication, negotiation skills, and methods that encourage and ensure timely debt recovery. Maintain accurate records and documentation of all communications, interactions, transactions, and payment arrangements with members. Prepare regular reports on the status of accounts and collections efforts. Ensure all collection practices and activities comply with relevant federal and state laws and regulations. Provide excellent member service and support to resolve any accounts-related issues or disputes. Essential Functions Telephone communication and negotiation are used to repay delinquent loan payments in a manner that is beneficial to the member and the credit union. Mail follow-up letters to members as needed. Document Member Solutions actions and activity on accounts. Comply with all federal and state laws and regulations as well as Credit Union policies and procedures. Provide financial counseling when needed or requested by members. Review delinquent accounts for errors and accuracy. Calculate and correct payment errors on delinquent loans. Recommend and initiate vehicle repossession and home foreclosure. Assist in the recommendations and preparations for the charge-off approval and processing process. Process and credit loan payments received from member and Member Solutions agencies to delinquent accounts. Contact delinquent members to discuss their accounts. Process Member Solutions Department incoming and outgoing mail. Finalize the mailing of delinquent loan letters as assigned by collectors. Input updated member and loan data into the core computer system as required. Conduct repossession proceedings. Contact delinquent members to discuss their negative share/share draft account. Process Member Solutions incoming and outgoing mail. Finalize the mailing of member delinquent loans. Coordinate the assignment and sale of repossessed collateral with repossession companies and agents. Assist with various other duties assigned. Requirements Job Specifications A high school diploma or equivalent; an associate or bachelor's degree in finance, business, or a related field is preferred. Previous experience in collections, customer service, or a related field is highly desirable. At least 1-2 years of experience in a financial institution, with knowledge of all applicable Debt Collection laws and regulations, is preferred. Excellent phone skills and negotiating skills are required. Professional, well-developed interpersonal skills are necessary for projecting a positive image as a representative of the Credit Union. Requires judgment to solve day-to-day problems within established guidelines. Proficient in using personal computers, calculators, and Microsoft Office Products. Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.) Physical Requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull, and/or carry up to 10 pounds.

WE TRAIN!!!!!!!!!!!!!!! WE TRAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Utility Notice Delivery - 3 Immediate Openings! 📍 Newport, DE | 💼 Full-Time | 💵 From $18/hour | 🚗 Company Vehicle Provided Looking for a reliable job with weekly pay and benefits? Scope Services is hiring 3 Utility Representatives to deliver utility notices and represent clients in the field. If you're dependable, safety-conscious, and enjoy working independently, we want to hear from you! 🚚 What You'll Do Deliver utility collection notices to homes and businesses Navigate daily routes efficiently using GPS or local knowledge Maintain a clean and organized company-provided vehicle Communicate clearly with customers, dispatchers, and team members Follow all safety procedures and represent the company professionally 🗓 Schedule Monday to Friday Hours: 7:00 AM - 3:30 PM (or until work is completed) No weekends! 💵 Pay & Benefits Starting at $18.00/hour Weekly pay Full benefits package: 401(k) Health, dental, vision, and life insurance Paid holidays Company vehicle provided during work hours On-the-job training included ✅ Requirements High school diploma or GED (Required) Valid driver's license (Required) Able to pass: Pre employment drug screen Criminal background check Motor vehicle report (MVR) check Reliable transportation to report to work daily Comfortable working outdoors in all weather conditions Able to enter/exit a vehicle multiple times per shift 🤝 What We're Looking For Dependable, ethical, and safety-conscious individual Strong verbal and written communication skills Basic customer service skills and a professional attitude Good sense of direction and familiarity with local areas Apply today to start a stable, full-time position with room to grow! No utility collections experience? No problem-we'll train the right candidates.

Potter Anderson & Corroon LLP, a major Delaware law firm with a diverse business practice, is seeking a Billing Coordinator to join our Finance Team. The Billing Coordinator compiles, manages, and executes attorney billing; maintains contact with attorneys, staff, vendors, and clients; and observes confidentiality of client and firm matters. This position reports to the Billing Manager. DUTIES/RESPONSIBILITIES: Compile and process a high volume of attorney bills to clients on a monthly basis. Review and edit pre-bills in response to attorney and legal administrative assistant requests. Apply retainer/on-account funds as directed by attorney and as per Firm policy. Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter. Submit invoices electronically and assist in resolving issues that might arise. Review and verify the accuracy of billing supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Identify and resolve billing inaccuracies. Create billing schedules and various other billing analyses as required. Effectively interact and communicate with attorneys, legal assistants, and clients. Respond to internal and external inquiries in a timely manner. Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances. Observe confidentiality of client and firm matters. Assist with special projects as needed. Flexibility to work additional hours as needed. Perform other duties as assigned. REQUIREMENTS: High school diploma or equivalent required; associate's or bachelor's degree preferred. One year of professional experience in a billing, accounting, or administrative support role preferred; law firm or professional services experience a plus. Proficiency in MS Excel, Word, and Windows applications. Strong attention to detail, organization, and follow-through. Excellent communication skills-both written and verbal-with the ability to work effectively across teams. Demonstrates the ability to identify opportunities for improvement without being prompted and takes ownership of tasks through to completion. Approaches challenges with analytical thinking, creativity, and sound judgment; proactively seeks effective and sustainable solutions.

Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition . Primary Function: ChristianaCare is currently seeking a Full-Time Physician Billing Representative II-Payer Credentialing responsible for all aspects of payer credentialing. Must be able to independently complete all payer credentialing and enrollment tasks. Responsible for researching and resolving credentialing/AR issues. Will also be responsible for the provider/payer affiliations in the Soarian system. Responsible for other special projects as needed. Principal Duties and Responsibilities: Follow up with payers on submitted information. Continuously validate and update provider information with the payers. Work closely with other CCHS departments. Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitor. Education and Experience Requirements: Associates degree preferred 3 years working in all aspects of payer credentialing Christianacare Offers: Full Medical, Dental, Vision, Life Insurance, etc. 403(b) with company match Generous paid time off Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Hourly Pay Range: $22.29 - $33.44This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Dec 26, 2025 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************

Bring your experience to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals. Your role will involve developing and implementing comprehensive digital strategies for recovery units, aligning with the organization's risk management framework and business objectives. You will optimize digital recoveries, implement best practices, and introduce innovative solutions to maximize recovery rates. Your responsibilities will also include conducting risk assessments, establishing policies and procedures for digital recovery risk management, and ensuring compliance with regulatory requirements. You will monitor and analyze key performance indicators, providing regular reports to senior management. Collaborating with cross-functional teams, you will ensure a holistic approach to digital recovery strategies and risk management. Leveraging advanced analytics and technology, you will enhance risk assessment and recovery processes, staying informed about emerging trends in the financial services industry. Lastly, you will ensure all digital recovery activities comply with relevant laws and regulations, adjusting strategies as necessary to meet changing regulatory requirements. Job Responsibilities Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives. Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates. Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices. Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management. Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry. Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly. Required Qualifications, Capabilities and Skills Bachelor's degree or equivalent experience Experience in credit risk management at a financial services company Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite Ability to articulate the impact of risks and issues on the business function Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture SAS or equivalent data mining expertise. Preferred Qualifications, Capabilities and Skills Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD) Strong analytical skills and the ability to interpret complex data to make informed decisions Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person

Full-time Description ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, Virgina and New Jersey. With over 220 employees, 4 locations, and a fleet of over 140 service vehicles, our team of experts install, maintain, and design Building Automation and HVAC systems designed to help building owners and facility managers control building environments and operating costs. We are seeking a motivated and detail-oriented HVAC Service Billing Specialist to join our Service Department. The HVAC Service Billing Specialist is responsible for accurately processing service work orders, generating invoices, and ensuring timely billing for HVAC and building automation services. This role requires a strong understanding of service operations, cost calculations, contract terms, and customer requirements to ensure accurate and efficient billing. This is an office-based, non-union position reporting directly to the Service Department. Requirements ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned: Work Order Management: • Review completed service work orders for accuracy and completeness. • Verify labor hours, materials used, subcontractor costs, and any additional charges. • Ensure all required documentation (e.g., service reports, customer signatures) is attached to the work order. Billing & Invoicing: • Generate invoices based on work order details, service agreements, and contractual terms. • Apply appropriate labor rates, material markups, and service contract pricing. • Submit invoices to customers in accordance with agreed billing cycles and terms. • Track and follow up on outstanding invoices to ensure timely payments. Customer & Internal Coordination: • Communicate with service technicians, project managers, and sales teams to resolve discrepancies. • Coordinate with customers regarding billing inquiries and payment schedules. • Assist in reconciling billing issues and disputes to ensure customer satisfaction. Compliance & Documentation: • Ensure compliance with company policies, industry regulations, and contractual agreements. • Maintain organized records of work orders, invoices, and billing communications. • Prepare reports on billing status, revenue, and outstanding payments. QUALIFICATIONS & Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience in HVAC, building automation, or service-related billing. • Strong knowledge of work order processing and invoicing systems. • Attention to detail and accuracy in financial transactions. • Proficiency in accounting or service management software (Viewpoint Spectrum). • Strong communication and problem-solving skills. • Ability to multitask and meet deadlines in a fast-paced environment. What We Offer: · Professional development and advancement opportunities within the company. · 100% company paid Health insurance · 401(k) with company match · 15 days paid time off at start of employment · Dental/Vision insurance · Flexible schedule · Health savings account · Life insurance · Tuition reimbursement

Job DescriptionDescription: About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements: Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc)

Temp To Full-Time Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) 16.00

Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services. Key Responsibilities: · Collection calls and/or correspondence in a fast-paced goal-oriented collections department · Responsible for monitoring and maintaining assigned accounts · Accountable for reducing delinquency for assigned accounts · Provide customer service regarding collection issues · Process customer refunds and review account adjustments, including resolving client discrepancies and short payments · Enlist the efforts of sales and senior management when necessary to accelerate the collection process · Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Essential Functions: · Monthly reporting to direct supervisor · High volume communication (verbal/written) to assigned delinquent customers · Reconcile customer disputes as they pertain to payment of outstanding balances that are due · Provide excellent & considerate customer service · Work independently, manage multiple priorities and work well under pressure · Participate in team planning meetings · Meet defined department goals and activity metrics Required Skills: · 3-5 years high volume corporate collections experience · Strong Microsoft Office Knowledge (Excel, Word) · Strong Verbal and Writing skills · Knowledge of Billing and Collections procedures · Accounts Receivable knowledge/experience a plus · Strong attention to detail, goal oriented · Experience with Great Plains a plus · Commitment to excellent customer service Job Type: Full-time Salary: $35,000.00 - $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting: Call center Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred)

Bring your experience to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals. Your role will involve developing and implementing comprehensive digital strategies for recovery units, aligning with the organization's risk management framework and business objectives. You will optimize digital recoveries, implement best practices, and introduce innovative solutions to maximize recovery rates. Your responsibilities will also include conducting risk assessments, establishing policies and procedures for digital recovery risk management, and ensuring compliance with regulatory requirements. You will monitor and analyze key performance indicators, providing regular reports to senior management. Collaborating with cross-functional teams, you will ensure a holistic approach to digital recovery strategies and risk management. Leveraging advanced analytics and technology, you will enhance risk assessment and recovery processes, staying informed about emerging trends in the financial services industry. Lastly, you will ensure all digital recovery activities comply with relevant laws and regulations, adjusting strategies as necessary to meet changing regulatory requirements. Job Responsibilities Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives. Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates. Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices. Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management. Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry. Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly. Required Qualifications, Capabilities and Skills Bachelor's degree or equivalent experience Experience in credit risk management at a financial services company Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite Ability to articulate the impact of risks and issues on the business function Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture SAS or equivalent data mining expertise. Preferred Qualifications, Capabilities and Skills Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD) Strong analytical skills and the ability to interpret complex data to make informed decisions Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM Job Description: The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Job Requirements: Excellent communication skills Customer Service focus Ability to understand and discuss personal and financial difficulties Ability to recommend and negotiate payment arrangements Demonstrated ability to work in a fast paced environment Strong computer skills Previous collections experience Previous customer service experience Strong negotiation skills Additional Information

Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition . PRIMARY FUNCTION: Receive, review, and provide resolution for all incoming calls as related to hospital and physician billing issues/concerns. PRINCIPAL DUTIES AND RESPONSIBILITIES: Receives calls concerning accounts for services rendered to Christiana Care patients. Provides research and resolution with insurance carriers. Provides the necessary third- party requirements to ensure accurate billing. Retrieves necessary documents utilizing the cash posting and OnBase system. Interprets managed care requirements and third- party processes for resolution to patient concerns. Ability to utilize the appropriate billing system to answer questions/concerns posed by the caller. Displays the ability to provide requested information within CCHS guidelines for confidentiality. DIRECTION/SUPERVISION RECEIVED: Operations Coordinator and/or Billing Manager EDUCATION AND EXPERIENCE REQUIREMENTS: High school graduate or equivalent. One to two years' experience in a customer service setting, preferably in a Healthcare facility. Soarian experience preferred. Demonstrated skills in oral and written communication. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Knowledge of medical terminology. Knowledge of physician billing and reimbursement policies and procedures. Knowledge of CPT4 and ICD10 codes as it relates to physician billing. Knowledge of physician office practices. Ability to enter, update, and retrieve information using a personal computer. Skill in written and oral communication. WORKING CONDITIONS: Sits or stands most of the day in an office environment. Hourly Pay Range: $22.29 - $33.44This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Dec 26, 2025 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job description ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person

Full-time Description About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc) Salary Description $18-$25 / hour