Collector jobs in Doral, FL

Bleacher Breaks is looking for full-time talent to host daily livestreams directed toward live auctions selling sports cards,coins,pokemon, etc. The ideal candidate can communicate, entertain, and engage customers/viewers in a livestream. Responsibilities: Host and lead live auctions Drive sales through enthusiastic and informed product presentation Engage with viewers in real-time to answer questions, provide insights, and maintain high energy Accurately represent the value, rarity, and appeal Assist with pre-stream preparation and post-stream follow-up as needed Collaborate with marketing and operations teams to optimize stream success Qualifications: Exceptional verbal communication and on-camera presence Strong sales skills and a natural ability to connect with a live audience Understanding with collectibles or willingness to learn Ability to multitask in a fast-paced, live environment Prior experience in sales is a plus Highly dependable, punctual, and detail-oriented About Us Bleacher Breaks is an innovative and well known Sports card,Pokémon, Coin breaking business located in Boca Raton, Florida. Bleacher Breaks is an established company in the the sports card breaking sector that connects with customers through social media and the live auction platform. Our work environment includes lively office atmosphere, inclusive culture, and flexible working hours. See us in action: ******************************************* Find us on social: *****************************************

Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: Compile, create and reconcile group accounts. Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt) Obtain Catering Management approval prior to sending out Invoices to client. Filter client responses and disputes while coordinating the revisions of final group bills. Ensure proper group methods of payment and authorize or collect estimated balance. Monitor and collect on future groups deposit schedules. Regularly follow-up on previously sent bills to ensure timely collection of payments. Answer, research and respond to all direct hotel guest billing inquires via phone and email. Represent the Accounting Department at weekly resume and occasional pre-convention meetings. Attend Monthly aging and weekly upcoming groups meetings with Credit Manager. Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed. Assist all other departments with general group and guest accounting requests. Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: Maintain an open line of communication between guests, associates and management. Assist office in any other administrative duties as needed. Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to read, listen and communicate effectively in English. Must have knowledge of general accounting procedures, specifically those related to accounts receivable. Should know about the relevant computer applications. Must be proficient in contract terminology. Must be organized and pay attention to detail and accuracy. Should use their discretion, maintain guest confidentiality and be honest. Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Here at Clinical Care Medical Centers, we are in need of a Billing Manager with in-depth knowledge of Procedural Coding, identifying appropriate ICD-10 coding based on CMS/HCC categories, CPT, HCPS CMS 1500 FORM, HEDIS, MRA, Super Bill, Electronic Claims Submission and Clearing House Operations, EOB and payments, denials and appeals, Billing, Collections and Appeals processes and Medicare and Medicare Advantage billing methodology and processes. QUALIFICATIONS/EDUCATION: Certified Professional Coder Certification Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 3+ years of experience in Managing a Medical Billing Department. Moderate computer knowledge: MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. Strong people skills; independent decision making and customer service oriented. Strong Organizational Skills Credentialing experience, preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Review medical records to identify if appropriate ICD-10 coding based on CMS/HCC categories is correct for billing purposes Create and submit insurance claims to different insurance companies Process patients' billing, statements, reimbursement claims, post transaction and data Proper documentation to different level of appeals base on insurance denials Communicating with insurance compliance for claim(s) payment/rejections Submission of Doctor's application(s) for credentialing to insurance company(ies) as well as hospitals Collects patient payments with by mail or via telephone and ensure payments are properly recorded and processed Assist Practice Administrator in updating practice or Doctor's license(s)including but not limited to county, city and CLIA as well as distributing HEDIS/MRA reports to multiple providers Assist in the balancing of copays and Insurance payments for other service facilities Transmit Financial Report to Accountant Review A/R regularly and take the necessary collection action Ensure HEDIS Claims Tracking and Reporting Posting payments via ERA and manual posting of all Medicare, Medicaid and Third-Party Payers Review accounts for possible assignment and make recommendations to the practice administrator Performs other duties as assigned. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Full-time Description The Collector is responsible for the accounts receivable including the collection, coordination of billing processes and communicating trends and patterns to the claims and finance team. Properly apply contractual obligations and adjustments when performing billing functions. A key function of this role is coordinating tasks to ensure all deadlines, both external and internal, are met. Duties & Responsibilities Correctly and efficiently reviews demographic and patient insurance data in our proprietary billing system as it relates to covered services and areas. Accurately assess claims and identify any problematic issues associated with adjudication that may impact upstream billing to payers. Effectively communicate with insurance companies to ascertain claim status and accurate claim dispositions. Review 277/277CA responses and complete rejection process. Review 835s and rebill claims, as necessary. Review denials to determine appropriate action based on carrier requirements. Provide follow up with payers or internal claims processing team on denied or unpaid claims as applicable to the root cause of the denial; this could be an insurance plan error or internal processing such as in the case of coordination of benefits or billing configuration. Serve as the point of contact for all inquiries from insurance companies, while providing superior customer service. Continued professional development desired and encouraged. Maintain strictest confidentiality; adhere to all HIPAA (Health Insurance Portability and Accountability) and other industry rules and regulations. Requirements A minimum of 3 years' experience in end-to-end revenue cycle management High school diploma required; Associate's/bachelor's degree is a plus. Knowledge of billing procedures and collection techniques Professional personal presentation Experience working independently, as well as member of various teams and/or workgroups. Strong computer skills and knowledge of MS Office products, specifically Excel. Ability to quickly navigate between different system platforms. Strong written and verbal communication skills. Strong organizational skills, problem-solving, and analytical skills. Acute attention to detail. Bilingual (English/Spanish) Salary Description $18 - $24 hourly

Phigenics is seeking a candidate with a flexible schedule interested in working 15-20 hours per month on average, DURING NORMAL BUSINESS HOURS in the Miami, FL area. We will train the right person to take on-site readings via a testing instrument (i.e. chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 50-mile radius is expected. Employer-matched 401K plan is offered, and mileage reimbursement is available! The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development. High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus. A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements. Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job DescriptionDescription: All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources. Position Summary: An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a 100% on-site position. Essential Duties and Responsibilities: Review and analyze customers' A/R aging reports to identify past due accounts. Communicating effectively to the customers by notifying them on any upcoming or past due payment dates. Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system. Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship. Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters. Recommend appropriate changes to customers' credit limits, payment terms, and payment plans. Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager. Collaborate with the Credit Manager on accounts that must be placed on hold. Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution. Perform all other duties as assigned by the Manager. Adhere to company policies and procedures. Experience: 1-3 years related experience and/or training in collections. Skills: Must be a self-starter with the ability to work independently. Must demonstrate strong interpersonal and collaborative skills. Must demonstrate strong time management skills. Excellent written and verbal communication skills, in both English and Spanish. Strong planning, organizational, and execution skills. Ability to set goals and meet deadlines. Must provide excellent customer service and display a professional attitude to both external and internal customers. Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner. Possess a proactive and positive team approach to problem resolution. Able to establish strong working relationships with co-workers and management. Ability to apply common sense understanding to carry out instructions furnished in written and oral form. We have excellent benefits which include: Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-term disability coverage. 401K program with company matching. Paid Holidays. PTO and Vacation. Weekly discretionary bonus - based on productivity. Requirements:

Job Description GRM Information Management is a leading provider of information management systems with over 35 years of experience. GRM's robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services. SUMMARY: This position holds the responsibility to maintain the company's collection efforts for our customers. The Collection Representative will work with Billing, Administration, Sales, and Management to ensure proper and timely payment of company invoices. This position will also assist with Accounts Payable to apply purchase orders and process incoming invoices from vendors. Job Responsibilities Make daily collections call to assigned account base. Document and update daily activity in salesforce.com Work with Account Managers to collect on outstanding invoices Monitor customer payments Maintain and update customer contact information Investigate and resolve customer queries Generate monthly credit/debit logs Create Purchase Orders in Accounting System Monitor and process invoices from vendors weekly · Answer and transfer telephone calls or take messages · Sort and deliver incoming mail and send outgoing mail · Schedule appointments and receive customers or visitors · Provide general information to staff, clients, or the public Requirements Education and Experience Minimum 4 years of B2B collection experience preferred Strong verbal and written communication skill Proficient in Microsoft Office GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Collections Specialist-Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Hourly: $26.00 - $29.00 ** Eligible for performance Bonus** Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year U.S. Overall Florida Trend Magazine - 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Qualifications Associate's degree (preferred) 3+ years in behavioral health out-of-network billing Knowledge and experience with CollaborateMD EMR and billing software programs ***Must have Provider Collections Experience*** Experience with ABA therapy preferred Willingness to submit to drug and background screenings Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job DescriptionOur Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why: Paid Time Off, Holiday pay, and benefits after a 90 day probationary period. Training on your first day and beyond! We offer extensive on-the-job training for every employee. A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback. About this Position: This position is full time in office, Monday-Friday, 40 hours weekly. Consistently, efficiently, and lawfully contact consumers who are behind on accounts Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current Ensure the information we depend on to contact and collect from these consumers is accurately maintained Deliver a consistent and professional level of service at all times. Achieve set revenue targets and call quality objectives. Advise and influence clients' customers on the payment options for debt recovery. Handle each call promptly and in the correct manner, updating records accordingly. Input customer related data accurately and efficiently. Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified. Decide on the correct action when negotiating payments. Complete any administrative tasks as required for the efficient running of the call center. Support additional consumer service requests Outcomes & Activities: Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay Provide Support: You will support consumer requests, including processing one-time and recurring phone payments Update Contact Information: While speaking with consumers you will work to identify additional contact information Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance Knowledge & Skills: Assertive, personable and persuasive with our consumers Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers Remain positive, professional, determined, calm and focused when faced with challenging situations Overcome objections to pay and develop creative solutions to help bring consumers current Quick thinker, with an ability to understand and interpret information promptly and effectively Self-driven, motivated to help, and able to perform with minimal supervision in a team environment Receptive to ongoing feedback aimed at improving the performance of you and your team Ability to speak clearly, professionally and articulately on the telephone Ability to talk and type at the same time (talking with consumers while documenting relevant notes) Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day Ability to document account notes clearly and efficiently Ability to work independently and in a team environment Requirements: High School Diploma Preferred: Previous customer service and/or collection experience in a call center environment Experience in the finance or automotive industry Experience in any position where you had to demonstrate excellent persuasive skills Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Job Responsibilities\: Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment. Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns. Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations. Maintain high level of integrity to work with customer information and meet compliance requirements. Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations. Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics. Passion for consultative support, recommending products or solutions tailored to each Card Member. A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive. A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations. Preferred Qualifications: Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment. Additional Requirements\: Flexibility to work anytime between 8\:00am-12\:00pm (midnight), including weekends Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. Shift differentials for nights and weekends are provided. Candidates must be flexible as shifts will be provided during the training period. Location\: 1500 NW 136th Ave, Sunrise, FL 33323 Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities Post all payments Medicare FL/NC and Commercial EOB's, drop statements when needed while posting, ensure claims have been tagged/BB'd & printed, fix “claim processing errors detail report.” Present Projects: Review & note all M/care's denials before giving to appropriate dept ALL denials from Humana ALL Humana “Custodial” denials ALL HMO denials ALL Medicare's PR-9; 18, CO140 Audit accounts that have open claims - investigate, fix and tag. Do all w/offs on accounts authorized by the Office Manager. Verify that insurance contracts are up to date & paying at correct fee schedule. Monthly statements, including sending all letters and accounts to IC System (Collection Agency). Verify Insurance coverage for providers when out in the field (before office opens). Review HCFA's prior to mailing, ensure that charges are entered correctly, attach correct referrals CC pts & Home pts. Billing: If original claim comes back denied create claim to correct insurance (e.g., pt becomes hospice or is enrolled with a different insurance company, etc.). Review all Medicare EOBs for secondary payments. Enter Secondary Insurance information from Medicare EOB & secondary payment Do all mail pertaining to patients, review all denials fix and resubmit corrected claims commercial & Medicare PR B9's, help in the expedition of certain issues, update address and/or make adjustments to return statements. Past Projects: Vista & Humana - Resubmit all claims that were unpaid but collected 99%. Claims - Over 300 claims never printed sent & 98% got paid. Resubmit any/all Medicare denials listed on the EOB. Document all reconsiderations, ADRs in pt's accounts. Review all denials. Assist Front Office, ensure patients have the correct balance on account. Translate Practice forms from English to Spanish. Become familiar with and abide by all company policies and procedures as set forth by management. Qualifications Minimum of Two (2) Years Experience working in a Healthcare Environment. Minimum education requirement: High School Diploma, or the equivalent.*MUST LIVE IN FLORIDA & WILLING TO COMMUTE TO HEADQUARTERS FOR TRAINING * Note: This is a Remote Position About Us Quality Surgical Management (QSM) is the premier wound care provider since 1991. We are currently seeking to fill a full-time position. This position is for an Insurance Verification/Referral Coordinator. We are looking for someone who is ready to join our team of skilled and dedicated staff. This opportunity is for our Hollywood Beach location at 3800 S Ocean Drive Suite 209 Hollywood FL, 33019 in the Hallmark building. Qualified candidates must be detailed oriented and organized, with a strong sense of communication and work ethics. QSM Health Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We offer a competitive salary and benefits package which includes health insurance and 401(K) upon completion of the 90-day probationary period. Qualified candidates will be contacted to schedule interviews with our management staff.

Collections Specialist-Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Hourly: $26.00 - $29.00 ** Eligible for performance Bonus** Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year U.S. Overall Florida Trend Magazine - 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Qualifications Associate's degree (preferred) 3+ years in behavioral health out-of-network billing Knowledge and experience with CollaborateMD EMR and billing software programs ***Must have Provider Collections Experience*** Experience with ABA therapy preferred Willingness to submit to drug and background screenings Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay. NATURE OF WORK Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers. KEY RESPONSIBILITIES · Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence. · Prepare the information for computer input regarding billings and billing adjustments to accounts. · Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments. · Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints. · Serve as backup cashier as needed. · Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes. · Maintain financial and other reports related to uncollected charges and collections. · Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner. · Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges. · May have preliminary discussion with customers regarding: payment schedules and arrangements · Acquire proper authorization for adjustments to water bills when appropriate · Work effectively with employees, supervisors and the general public · Must be able to work independently within the City's policies and procedures · Operate a variety of general office equipment · Perform other duties as assigned. KNOWLEDGE, ABILITIES AND SKILLS. · Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division. · Considerable knowledge of the principles and practices of public and business administration. · Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts) · Knowledge of public relations · Ability to exhibit excellent customer service skills in a positive and effective manner · Some knowledge of basic accounting principles and bookkeeping procedures, and practices · Some knowledge of the operation of water, sewerage, and waste collection systems · Knowledge of computer operations · Strong attention to detail and accuracy with numbers · Ability to write short emails, memos, and other types of communications · Ability to treat information with confidentiality · Ability to communicate effectively, verbally and in writing · Ability to prepare daily, weekly, monthly reports on revenue collected, as needed · Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems EDUCATION · Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business. EXPERIENCE AND TRAINING · Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent · Maintaining taxes and databases associated information · Working with computer systems and Excel spreadsheet experience · Related experience can substitute for education on a year-for-year basis PHYSICAL DEMANDS AND WORKING ENVIRONMENT While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

Vacatia is a leading innovator in the hospitality and vacation ownership industry, dedicated to creating exceptional experiences for travelers, owners, and partners alike. With a portfolio of high-quality resorts and a commitment to service excellence, we provide tailored solutions that redefine vacation ownership. Our collaborative culture empowers our team to drive results, embrace innovation, and shape the industry's future. Join us and be part of a company that values integrity, creativity, and the pursuit of memorable vacation experiences. Position Summary: We are seeking a detail-oriented and results-driven Mortgage Collection Specialist to join our team. This role is responsible for managing delinquent mortgage accounts within our vacation ownership portfolio. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a customer-centric approach to resolving past-due accounts. Key Responsibilities: Contact owners with delinquent mortgage accounts via phone, email, text, and written communication on a daily basis Provide new options to assist customers to bring mortgage accounts current with new modification or pay-off option Negotiate payment plans within established company guidelines. Maintain accurate records of all communications, payment arrangements, and account activity in the CRM system. Educate owners on payment options, terms, and potential consequences of non-payment. Responsible for past due accounts, multi-tasking between different CRM accounts Qualifications: Previous experience in collections, mortgage servicing, or vacation ownership preferred. Strong negotiation and conflict resolution skills. Excellent verbal and written communication abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office and CRM systems. Bilingual skills (Spanish preferred) are a plus. Why Join Vacatia? Competitive compensation and benefits package. Work collaboratively with a dynamic leadership team committed to your growth. Take the opportunity to redefine your career and make a lasting impact on the memories created by our guests and owners.

Job Description Collections Specialist The Collections Specialist is responsible to collect from clients the payments of past due receivables.; address inquiries from attorneys and clients regarding to invoices and billing procedures. This role also supports E-billing functions, including assisting with appeals of rejected submissions. Responsibilities • Work with attorneys on collections of past due receivables. • Contact clients on accounts with past due receivables, arrange unpaid amounts, establish repayment schedules. • Email invoices to clients on a regular basis. • Keep concurrent notes per client on collection communications in collections module. • Review daily reminders of collections notes for prompt follow up. • Address client, attorney or other inquiries related to invoices and/or payments. • Maintain compliance with all federal and state regulations, including but not limited to the FDCPA. • Assist with E-billing tasks, including reviewing and appealing rejected submissions. • Other tasks as assigned. Education, Experience, Skills • Bachelor's degree or relevant work experience. • Between 3 to 5 years of legal collections experience in a law firm setting. • Familiarity with E-billing platforms and procedures is a big plus. • Good computer skills • Effective time management. • Excellent oral and written communication skills. • Excellent attention to detail and high level of accuracy. • Excellent negotiation skills. • Solve problems effectively. • Work well with others. • Able to work with minimum supervision in a fast-paced environment.

All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment. Position Summary The Collections Specialist I is responsible for managing and recovering outstanding accounts receivable for All Star Healthcare Solutions. This entry-level role focuses on contacting clients, verifying account details, and ensuring timely payment of invoices while maintaining positive relationships with customers and adhering to compliance standards. Key Responsibilities Monitor assigned accounts to identify overdue balances and ensure timely collections. Contact clients via phone, email, or mail to request payment and resolve billing issues. Negotiate payment arrangements and set up alternative payment plans when necessary. Maintain accurate and detailed records of all collection activities in the company's system. Collaborate with internal teams (billing, sales, and compliance) to resolve discrepancies. Respond promptly to client inquiries regarding invoices, statements, and account status. Prepare and submit regular reports on collection progress and outstanding accounts. Ensure compliance with company policies, HIPAA regulations, and federal collection laws. Qualifications Education: High school diploma or equivalent required; associate degree in business or finance preferred. Experience: 1-2 years of collections, accounts receivable, or customer service experience (healthcare or staffing industry experience a plus). Skills: Strong verbal and written communication skills. Ability to negotiate and resolve conflicts professionally. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office Suite and familiarity with accounting software. Knowledge: Basic understanding of billing processes and healthcare compliance regulations. Core Competencies Customer-focused approach with empathy and professionalism. Ability to work independently and as part of a team. Strong problem-solving and time management skills. Why Join All Star Healthcare Solutions? Collaborative and supportive work environment. Opportunities for growth within the finance and revenue cycle teams. Comprehensive benefits package and competitive compensation. Company Awards All Star Healthcare Solutions Achieves Top Workplaces USA Recognition - All Star SIA Largest Healthcare Staffing Firms in the US SIA Largest Staffing Firms in the US SIA Best Staffing Firms to Work For Modern Healthcare Best Places to Work in Healthcare Sun Sentinel Top Workplaces in South Florida South Florida Business Journal Business of the Year Finalist ClearlyRated Best of Staffing Client & Talent Satisfaction Awards Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All Star Healthcare Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee's ‘at-will' employment relationship with the company. All Star Recruiting Locums, LLC and affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, age, or any other category protected by law

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Job Responsibilities: Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment. * Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns. * Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution * Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations. * Maintain high level of integrity to work with customer information and meet compliance requirements. * Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations. Minimum Qualifications: * Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. * Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. * Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics. * Passion for consultative support, recommending products or solutions tailored to each Card Member. * A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact. * Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive. * A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations. Preferred Qualifications: * Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment. Additional Requirements: * Flexibility to work anytime between 8:00am-12:00pm (midnight), including weekends * Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. * Shift differentials for nights and weekends are provided. * Candidates must be flexible as shifts will be provided during the training period. * Location: 1500 NW 136th Ave, Sunrise, FL 33323 Salary Range: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job Description Collections Specialist-Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Hourly: $26.00 - $29.00 ** Eligible for performance Bonus** Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year U.S. Overall Florida Trend Magazine - 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Qualifications Associate's degree (preferred) 3+ years in behavioral health out-of-network billing Knowledge and experience with CollaborateMD EMR and billing software programs ***Must have Provider Collections Experience*** Experience with ABA therapy preferred Willingness to submit to drug and background screenings Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.