Join a dynamic company offering a collaborative culture and opportunities for professional growth. Take on a pivotal role in ensuring seamless customer experiences while managing billing processes in a fast-paced environment.
Primary Services is actively recruiting for a Billing Associate to support a large, well-established client. This role is essential in managing customer inquiries, processing billing adjustments, and maintaining accurate records while ensuring compliance with company policies. The ideal candidate will combine strong customer service skills with administrative expertise and the ability to navigate multiple systems to deliver timely, accurate results.
Responsibilities:
Review and analyze billing exceptions and make corrections in customer billing systems.
Initiate and process service orders.
Investigate tamper codes and resolve related issues.
Address customer inquiries including bill adjustments, sales tax exemptions, rate changes, and follow-up items.
Communicate findings and resolutions to internal and external stakeholders.
Maintain accurate records, documentation, and filing.
Support team activities, including coordinating tasks and providing guidance when needed.
Qualifications:
Associate's degree preferred or equivalent experience.
Minimum of 2 years of customer service experience, preferably in call centers, billing, utilities, or legal/admin environments.
Experience with billing systems such as SAP, Oracle, Banner CIS, or CRM platforms.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Strong problem-solving skills and ability to resolve escalations efficiently.
Experience working in fast-paced, high-volume environments.
Familiarity with administrative processes, data entry, and documentation requirements.
Utility industry experience is a plus.
This position offers the chance to apply your billing and customer service expertise while contributing to a large organization's operational excellence within a professional, growth-oriented culture.
$32k-43k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Customer Service
Baskin-Robbins-Summerwood 4.0
Collector job in Houston, TX
Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
$24k-30k yearly est. 60d+ ago
Billing Coordinator
Consultative Search Group
Collector job in Houston, TX
Job Description
A global law firm consistently ranked among the top firms in the world, is currently seeking a Billing Coordinator to join our winning team, located in Houston. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.
Responsibilities:
Acting as liaison between billing attorneys and billing secretaries, legal attorneys, and/or organization (customers) and the billing staff; responding to internal and external inquiries in a timely manner
Preparing and analyzing complex client billing
Communicating with customers to ensure their request from the billing staff is being met updating customers on the status of tasks and/or projects
Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies
Generating and reviewing Proformas from 3E (pre-existing or generating new charges)
Following up on unsent invoices and running reports
Providing project analyses as directed; utilizing 3E system for various analytical reports
Utilizing computerized billing and payable software modules to complete the billing process
Assisting with obtaining information required for e-billing and liaises with e-billing coordinators on outstanding items
Assisting with year-end closing and reporting as required
Assisting with special projects on various issues as needed
Promoting effective work practices and working as a team member
Qualifications:
The successful Billing Coordinator must have thorough knowledge of bookkeeping procedures such as posting, balancing, debits and credits, and journal entries.
Knowledge and proficiency in PC Applications, including spreadsheet software and operations, is required.
Knowledge of 3E is a plus.
The Coordinator must display knowledge of basic accounting principles, as well as the ability to comprehend and accurately perform mathematical functions.
The analytical skills needed to correctly comprehend and communicate data are desired.
A Bachelor's degree in Accounting or a related field is preferred.
Many of our job openings can be viewed at **********************************************
$34k-48k yearly est. 30d ago
Billing Coordinator
Atlas 4.3
Collector job in Houston, TX
Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Denver, CO, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It s no accident that Atlas creates a better experience for infrastructure and environmental projects. It s how we are built with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We re just built to be better. We are a great company.
We are seeking a Billing Coordinator to join our Houston, TX team! Come join us!
Job responsibilities include but are not limited to:
Setting up, monitoring and invoicing projects for several project managers and offices.
Maintaining meticulous records of invoices and backup documentation.
Communicating with clients, legal staff, or others to coordinate revisions or adjustments for resub-mission.
Other tasks are fielding questions from clients, clerical staff, and others.
Cooperating with the billing manager to ensure that their work adheres to the standards, guidelines, procedures, and deadlines set by the company.
Preparing special documents as required by the client. They will assist with project setup documents by reviewing contracts and billing terms to ensure final invoices comply the client terms.
Responsible for accurate entries for invoice supporting charges such as mileage logs, units and consultants.
Coordination with AR department for invoice related collection issues on for their assigned projects.
Minimum requirements:
High School Diploma with 2+ years of accounting/billing experience.
BS degree in Finance, Accounting or Business Administration preferred.
A general knowledge of billing and collection practices, as well as business office procedures, is necessary.
Technical requirements:
Experience with BST, Deltek Vantagepoint, COUPA, Vendor Cafe, any accounting system is a plus.
Proficient with Microsoft Office Applications, MS Word, Excel, Power Point, Access, etc.
Other miscellaneous qualities:
Demonstration of high integrity and work.
Must be able to work with minimal supervision.
Good organizational skills, good teamwork and the ability to prioritize.
Strong Analytical Skills, multi-tasking: able to prioritize tasks, meet deadlines and work under periodic time constraints.
Benefits:
Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.
Who We Are:
We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry s most exceptional people.
Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.
With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.
Our Values:
Life: We enhance quality of life. We value people and safety above all else.
Heart: As our hallmarks, we act with compassion, empathy and respect.
Trust: We work together as partners, doing what we say with full accountability.
Mastery: Always striving for the highest quality, we ensure greatness inspires all our work.
Atlas EEOC Statement
Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy ********************************************************************************************
$41k-49k yearly est. 28d ago
Billing Coordinator
Depot Connect International
Collector job in Channelview, TX
Job Description
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
Issuing invoices to customers/clients, reviewing customer orders and work orders.
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Location: Channelview, TX
Starting Salary: $17.00 per hour
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
$17 hourly 4d ago
Billing Coordinator
Veolia Environnement Sa
Collector job in Baytown, TX
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required
documentation.
Primary Duties /Responsibilities:
Engage with the Technical Customer Advisor to understand when a job has been carried out.
Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
Create and issue the invoice.
Respond to any billing queries (that would first come through the Customer Technical Advisor).
Qualifications
Education / Experience / Background:
Invoicing and/ or other financial experience
Experience of using computer invoicing systems or similar
Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
High School Diploma
Knowledge / Skills / Abilities:
Very numerate
High attention to detail
Very organized and efficient
Knowledge of, or ability to build knowledge of, the hazardous waste business
Able to work collaboratively across different functions and to secure help from colleagues
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$34k-48k yearly est. 2d ago
Billing Coordinator
Veolia North America 4.5
Collector job in Baytown, TX
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required
documentation.
**Primary Duties /Responsibilities:**
+ Engage with the Technical Customer Advisor to understand when a job has been carried out.
+ Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
+ Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
+ Create and issue the invoice.
+ Respond to any billing queries (that would first come through the Customer Technical Advisor).
**Qualifications**
**Education / Experience / Background:**
+ Invoicing and/ or other financial experience
+ Experience of using computer invoicing systems or similar
+ Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
+ High School Diploma
**Knowledge / Skills / Abilities:**
+ Very numerate
+ High attention to detail
+ Very organized and efficient
+ Knowledge of, or ability to build knowledge of, the hazardous waste business
+ Able to work collaboratively across different functions and to secure help from colleagues
**Additional Information**
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$35k-47k yearly est. 60d+ ago
Collector (Bilingual)
Alltex Staffing & Personnel
Collector job in Houston, TX
Collect delinquent accounts for property taxes. (Real & Business accounts)
Tasks, duties & responsibilities
. Highlight the day-to-
).
1. Locate and monitor overdue accounts.
2. Locate and notify customers of delinquent accounts by mail or telephone.
3. Confer with customers by telephone, email & in person (if need be) about
their accounts
4. Advise customers of necessary actions and strategies for debt repayment.
5. Persuade customers to pay amounts due or set arrangements for debt
repayment or establish repayment schedules that the firm requires.
6. Persuade customer to pay tax amounts by using methods that are available
to the collectors. (check by phone, E-Payment (Credit Card or E-Check)
7. Responsible with keeping up with their emails, incoming correspondence
and respond in a timely manner.
8. Responsible with keeping up voicemails and following up promptly.
9. Any other duties assigned
Describe the Physical Demands & Work Environment
1. While performing the duties of this job, the collector is frequently required to
sit and talk or hear.
2. Collector sits for at least 6 hours per day
3. Collector uses their work primarily with hands.
4. Collector must occasionally lift and/or move up to 10 pounds.
5. Specific vision ability is required to adjust focus.
$29k-39k yearly est. 60d+ ago
Pre-Agency Collector
Corpay
Collector job in Houston, TX
What We Need Corpay is currently looking to hire a Pre-Agency Collector within our North American Collections division. This position falls under our Risk Management line of business and is located in Houston, TX. In this role, you will manage high-value, high-visibility delinquent accounts prior to placement with external agencies or legal partners, driving recovery outcomes and protecting client relationships. You will report directly to North American Collections Leadership and regularly collaborate with risk, legal, and finance teams.
How We Work
As a Pre-Agency Collector, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace and office set up
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Engaging directly with senior stakeholders, including C-suite executives, controllers, and finance leadership
Negotiating complex payment solutions such as promissory notes, structured payment plans, settlements, and forbearance arrangements
Managing a defined portfolio of past-due accounts nearing agency status and driving recovery strategy to prevent escalation
Performing risk assessments and recommending pre-legal actions
Reviewing, analyzing, and reconciling customer accounts to ensure accuracy
Collaborating with attorneys and third-party agencies to prepare account packages
Maintaining detailed and compliant documentation of all communications and agreements
Ensuring alignment with internal policies, SOX controls, and regulatory requirements
Contributing to continuous process improvement within the collections workflow
Qualifications & Skills
Bachelor's degree in Business, Finance, Accounting, or related field preferred
Minimum 5 years of B2B collections experience
Proven ability to communicate and negotiate with C-suite executives
Experience with structured payment plans and work-out strategies
Experience working with attorneys, legal teams, and third-party agencies
Accounting knowledge, including account reconciliations
Exceptional written and verbal communication skills
High-level negotiation and conflict resolution skills
Strong analytical and critical-thinking abilities
Ability to manage sensitive, high-dollar portfolios
Proficiency with CRM and collections platforms; Salesforce preferred
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-JO1
$29k-39k yearly est. 11d ago
Billing Coordinator San Luis Resort
Landry's
Collector job in Galveston, TX
Overview The Billing Coordinator will oversee the hotel's billing process, from creating and sending accurate invoices to clients, resolving discrepancies, and ensuring timely payments, all while maintaining financial records, coordinating with other departments and ensuring compliance with procedures, requiring strong detail orientation, organization, and communication skills. Responsibilities Ensure compliance with procedures, requiring strong detail orientation, organization and communication skills. Qualifications Strong numerical/accounting skills (degree preferred), meticulous attention to detail, excellent organization, and sharp communication/problem-solving abilities, with experience in billing software, accounts receivable (AR), and customer service essential for managing invoices, tracking payments, and resolving discrepancies efficiently. Tipped Position This position does not earn tips
Strong numerical/accounting skills (degree preferred), meticulous attention to detail, excellent organization, and sharp communication/problem-solving abilities, with experience in billing software, accounts receivable (AR), and customer service essential for managing invoices, tracking payments, and resolving discrepancies efficiently.
$34k-48k yearly est. 9d ago
Collector
First Service Credit Union 3.9
Collector job in Houston, TX
Job Description
Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.
Essential Functions & Responsibilities:
Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
Maintains accurate files and reports on all collections activity.
Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
Perform other job duties as assigned.
Performance Measurements:
1. To maintain accurate and complete records of all collection and recovery activity.
2. To ensure that collection activity is both within credit union policy and all relevant regulations.
3. To identify and inform management of potential underwriting problems.
4. Keep updated and educated in all areas relating to loans, law changes, collection practices, and any other areas that would enhance the Loan Department.
5. To provide friendly, professional and accurate service and support to all members and associates.
Knowledge and Skills:
Experience
-Three years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
Education -
A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills
- Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills -
While performing the duties of the job, the employee is regularly required to :
-position self to move about the work area
-reach, grab, sort
-communicate in person and via telephone with others
-identify and recognize small font communication
-ability to transport a minimum of 10 pounds
$32k-39k yearly est. 20d ago
Collector
St. Josephs Medical Center 4.3
Collector job in Houston, TX
Job Description
Under the direct supervision of the Collections Manager, the Collector is responsible for account resolution and collecting on account receivables.
SHIFT DETAILS:
Weekdays
KEY RESPONSIBILITIES:
Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner.
Identify coding or billing problems from EOBs and work to correct the errors in a timely manner.
Identify problem accounts and escalate as appropriate.
Update the patient account record to identify actions taken on the account
Work with patients and guarantors to secure payment on outstanding account balances.
Sort and file correspondence.
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".
Other duties as assigned.
Supportive of the compliance program set forth by St. Joseph Medical Center and demonstrated by:
Upholds the St. Joseph Medical Center Standards of Conduct and Corporate Compliance.
Adheres to and helps to enforce all compliance policies relevant to his/her area.
Assures timely compliance education as requested by the Regional Compliance and Safety Officer and/or through corporate initiatives.
Sets an example to all staff in their daily activities.
REQUIRED KNOWLEDGE & SKILLS:
Communication - communicates clearly and concisely, verbally and in writing.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
Interpersonal skills - able to work effectively with other employees, patients and external parties.
PC skills - demonstrates proficiency in PC applications as required.
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems.
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
H.S. Diploma or G.E.D.
At least one year of collections experience required.
Relevant education may substitute experience requirement.
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
$29k-33k yearly est. 23d ago
Collections Specialist
The Staff Pad
Collector job in Houston, TX
The Collections Specialist will provide financial, administrative, and clerical support. Responsibilities include preparing and issuing invoices, data entry, reporting, and basic analysis. This role requires problem -solving skills and attention to detail. This is an on -site position in Houston, TX.
Qualifications:
• The ideal candidate for this position will have a minimum of 3 years of experience in Collections or Accounting related position with experience in an Accounts Receivable/Collections role.
• Experience with invoice delivery via customer web portals.
• Experience with large ERP systems, preferably Microsoft Navision or Business Central.
• Knowledge of Microsoft Office (Outlook, Word, Power Point, Excel).
• Must have attention to detail with an eye for accuracy.
• Effectively communicate with customers and co -workers both verbally and written.
• Strong interpersonal and organizational skills.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Work well in a team environment and support others within the group.
• Ability to work within a fast -paced environment and meet required deadlines.
• Strong sense of urgency to address internal & external escalations as well as high profile and/or complex situations in a timely and accurate manner.
Essential Job Duties and Responsibilities:
Ensure collections are handled accurately and timely for the portfolio under your responsibility, which includes but is not limited to:
• Reviewing open accounts to identify collection opportunities.
• Make outbound collection calls in a professional manner while keeping and improving customer relations.
• Escalate client -billing problems to billing personnel, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and process contract invoices in designated ERP system.
• Delivery invoices to clients via email, portal upload, mail.
• Process credit memo and/or credit & rebill as required.
• Effectively communicate with Operations, FP&A, Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent an accurate and timely invoice to the clients.
• Assist with audit requests.
• Research escalated items to provide resolution.
• Ad hoc projects, as needed.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow -up on payment arrangements.
• Mail/Email correspondence to customers to encourage payment of delinquent accounts.
Other Details:
Hourly pay range: $21.00 -$25.00
Schedule: Monday - Friday 9 -5
Location: ONSITE
Benefits
Why We're a Better Place to Work
• Competitive compensation
• Health insurance and medical coverage benefits (Medical, Dental, Vision, Disability, and Life Insurance.) • 401(k)
• Paid time off, including 9 Company -paid Holidays
• Stocked breakroom with a variety of snacks and beverages
• Discounted fitness memberships through health provider
$21-25 hourly 2d ago
Bilingual Collection Specialist
Benchmark CU Services Inc.
Collector job in Houston, TX
Job DescriptionBenefits:
401(k)
Opportunity for advancement
Paid time off
Benefits/Perks
within team
Advancement opportunities based on merit
Full time 40 hrs./week
Mon-Fri day shift
Hourly pay from $20 - $23
Paid Time Off
Job Summary
We are seeking a Collection Specialist to join our team. The ideal candidate must be bilingual and fluent in English & Spanish with ability to read, write and translate all forms of communications both verbal & written.
In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. This position requires a self-driven and motivated individual able to work with light supervision. Excellent negotiation and interpersonal skills as well as dependability and reliability are essential.
Responsibilities
Primary communication by phone - outbound & inbound calls
Review accounts to collect and negotiate overdue payments
Research member information and historical data on accounts
Communicate with members regarding overdue accounts - verbal & written
Collect payments and provide full resolution
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED or equivalent is required
Previous experience as a Collection Specialist or in a similar position
Banking or credit union experience
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent verbal and written communication and negotiation skills
$20-23 hourly 30d ago
Collection Specialist
Lexitas 4.0
Collector job in Houston, TX
The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. ESSENTIAL FUNCTIONS: •Independently produces A/R aging and delinquency reports in applicable operating systems.•Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next stepsto resolve delinquency or required escalation points.•Reviews open accounts for collection efforts•Makes outbound collection calls in a professional manner while keeping and improving customer relations•Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner•Collects customer payments in accordance with payment due dates•Identifies issues attributing to account delinquency and discuss them with management•Reviews and monitors assigned accounts and all applicable collection reports•Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.•Provides timely follow-up on payment arrangements•Mails correspondence to customers to encourage payment of delinquent accounts•Faxes documents to accounts and provides follow up•Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.•Other duties as assigned. COMPETENCIES, SKILLS AND ABILITIES •Proficient in Microsoft Office products required•Strong to advanced excel skills required•Demonstrated leadership in teamwork, special projects, and complex assignments•Must be a positive team player and be able to communicate with team members•Ability to analyze complex issues and articulate solutions•Excellent organizational skills•Deadline-oriented and ability to multi-task•Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.•Clear, concise written and verbal communications with customer/client is paramount. EDUCATION / EXPERIENCE •Associates degree preferred•A minimum of two years prior collections experience, including interaction with a large customer base•Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks•Flexibility to work in rapidly growing environment•Attention to detail, good organization, communication, and problem-solving skills•Experience working in a multi-function, multi-geography environment preferred SUPERVISORY RESPONSIBILITIES: This role does not have supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at *********************** for assistance. All other applications must be submitted online.
$31k-40k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Ach Employment Services
Collector job in Houston, TX
The Collections Specialist is responsible for timely and accurate claims filing, review, and resolution of denied insurance claims. The Collections Specialist will review all billing information such as provider medical records, billed claims, insurance carrier explanation of benefits, insurance carrier denial letters, and electronic remits to ensure that payments and denials are worked promptly and appeals for the denied claims are submitted appropriately.
Essential Duties and Responsibilities:
Daily monitoring of open claims receivable's volume, appeal filing deadlines (reconsiderations, appeals, negotiations, IDR and TDI), open collection efforts to ensure all identified and standardized workflows and processes are followed.
Review, file and follow up on payer denials, rejected claims, and appeals in a timely fashion.
Research and resolve incorrectly paid claims. Identify any denial trends and escalate to Associate Director for review.
Daily tracking of incoming emails and correspondence for open collection activities to ensure timely response and scheduling of negotiation, mediations, and arbitrations.
Daily monitoring of internal tracking documents to verify timeliness and efficiency of collection work and follow up.
Review, preparation and management of weekly administrative invoicing to ensure all accounts are properly accounted for and payments are processed timely.
Conduct daily, weekly, monthly audits of workflow and processes to ensure all identified and assigned collection tasks are implemented and maintained. Identify any areas of training and education and report to Associate Director.
Schedule, prepare and conduct mediations. Track and report any trend or areas for process or workflow improvement.
Conduct education and training as necessary.
Ensure compliance with all healthcare state and federal regulations, privacy laws and billing requirements.
Perform other duties as assigned.
Education and Experience:
Extensive experience in collections, denials management, NSA, IDR, TDI and negotiations; preferable in a free-standing emergency room facility setting.
In-depth knowledge of healthcare regulations, privacy laws, and billing requirements.
Strong billing and coding background, preferred in free standing emergency room setting.
Excellent communication and interpersonal skills.
Ability to analyze data, identify trends, and make data-driven decisions.
Proficient in using healthcare information systems and patient access software.
Experience in process improvement and implementing best practices.
Physical Demands:
The physical demands for this position include: adequate vision, hearing, and repetitive motion. Light physical activity performing non-strenuous daily activities of an administrative nature. Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms. Substantial movements (motions) of the wrist, hands and/or fingers in a repetitive manner. Bending legs downward and forward by bending leg and spine.
Work Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
View all jobs at this company
$29k-39k yearly est. 60d+ ago
Collection Specialist- Accounts Receivable
Firetron
Collector job in Stafford, TX
Full-time Description
About the Role
We are seeking a skilled Collections Specialist to join our Accounts Receivable team. This position plays a key role in driving timely customer payments, reducing aged receivables, and maintaining strong customer account performance. The ideal candidate is persistent, detail-oriented, and experienced in managing accounts, especially within the safety, construction, or service industries.
Primary Responsibilities
Make daily, high-volume outbound collection calls and follow-ups.
Issue collection notices, past-due statements, and reminder communications.
Research and resolve discrepancies, short-pays, unapplied payments, and invoice disputes.
Maintain clear, accurate documentation of all customer interactions and collection activity.
Identify accounts with chronic delinquency patterns and escalate as necessary.
Partner with internal teams (Billing, Sales, Service, etc.) to resolve issues impacting timely payments.
Requirements
Qualifications
3+ years of AR collections or commercial collections experience required.
Experience in the safety, construction, or service industries preferred.
Strong verbal communication, negotiation, and conflict-resolution skills.
Proven ability to meet collection targets and call-volume expectations.
Excellent attention to detail, organization, and follow-through.
Proficiency with Excel, Outlook, and accounting software (Sage, or similar).
Benefits
Comprehensive Medical, Dental, and Vision coverage
Paid Time Off and paid company holidays
Supportive and professional work environment with opportunities for growth
$30k-40k yearly est. 23d ago
Collection Specialist
Hillier Restoration Holdings
Collector job in Humble, TX
Job DescriptionDescription:
The Collections Specialist at Paul Davis Restoration is responsible for managing and maintaining the accounts receivable ledger by following up on past-due balances, resolving billing disputes, and ensuring timely collection of outstanding invoices. This role plays a critical part in maintaining positive client relationships while supporting the financial health of the company.
Requirements:
High School Diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
2+ years of collections, AR, or related accounting experience; experience in restoration or construction is a plus.
Proficient in Microsoft Office, especially Excel; experience with QuickBooks or other accounting systems preferred.
Strong communication, negotiation, and interpersonal skills.
Detail-oriented with excellent organizational and time management abilities.
Ability to work independently and collaboratively in a fast-paced environment.
$29k-39k yearly est. 26d ago
Patient Collection Clerk
Spring Branch Community Health Center 4.3
Collector job in Katy, TX
* Bilingual - Spanish and English required for this role! QUALIFICATIONS: * Fluent in Spanish, both oral and written. * High school graduate or equivalent. * Two years of experience in a medical office environment to include work with Medicaid, Managed care organizations, commercial and other third party payer claims submission and appeals.
* Federally Qualified Health Center (FQHC) experience preferred.
* Experience with medical and dental terminology, procedural and diagnostic coding (ICD, CPT, CDT, and HCPCS).
* Maintain compliance with HIPAA regulations.
* Good oral and written communication skills.
* Ability to deal professionally, courteously and efficiently with the public and all levels of the organization.
* Ability to handle multiple projects simultaneously.
* Ability to operate computer, copier, fax, and 10-key machine.
* Proficient in practice management system and Microsoft Office software applications.
* Basic accounting knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Application of patient payments, and all adjustments required for accurate patient accounts receivable records for all outstanding patient balances.
2. Review patient accounts and request adjustments and/or refunds, as appropriate.
3. Responsible for monthly electronic submission of patient statement file to clearinghouse.
4. Counsel patients with outstanding account balances and set up and monitor payment plans.
5. Responsible for monitoring the patient accounts receivable aging report, bad debt and credit aging balance reports, and using them to identify accounts requiring attention.
6. Monitor daily appointments schedule to facilitate providing patients with a statement of their past due account balance when they arrive for their appointment.
7. Responsible for staying current with the rules and regulations and updates or changes in state and federal regulations.
8. Service back up for insurance verification.
9. Inform billing manager of accounts receivable issues, and the potential effect the issues may have on the organization.
10. Work with HCM staff to stay informed of patient flow through the clinics and provide feedback to HCM supervisory staff of incomplete or incorrect information and/or changes in the requirements affecting billing and collections.
11. Continually search for ways to improve the accounts receivable process, striving for efficiency in daily operations.
12. It is the employee's responsibility to further their knowledge by reading all handouts, memos, journals, provided and actively participate in available in service and formal education workshops.
13. Perform other duties as assigned by the Billing Manager.
14. Comply with all company policies, procedures and regulatory requirements.
$33k-37k yearly est. 60d+ ago
Collections Specialist
United Surgical Partners International
Collector job in The Woodlands, TX
USPI Memorial Hermann Surgery Center Pinecroft s seeking a motivated Collection Specialist to join our team. We have 6 OR rooms and 2 treatment rooms. We perform outpatient surgical procedures in General, GI, ENT, Neurosurgery, Orthopedic, Pain, Plastic, Podiatry, Spine, Urology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
JOB SUMMARY
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
* Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
* These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
* Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
* Ability to manage accounts worked independently, and in a productive manner.
* Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
* Works well in stressful environment and in situations that demand patience.
* Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
* Works under stress and in situations that demand patience and tact while providing impeccable service.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs and HSAs
* 401(k) and access to retirement planning
* Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.
USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.
# LI-CM1
Required Skills:
Qualifications:
* 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
* Prefer previous experience working with Advantx. (Patient Accounting System)
* Experience with electronic patient information systems.
* Prefer previous experience with Electronic Health Record system but will train.
* Medical terminology.
* Ability to work independently.
* Excellent communication skills and interpersonal skills.
* Skilled in time management and prioritization of emergent situations.
* Good customer service skills, always demonstrates professionalism.
* Comfortable utilizing critical thinking skills.
* Proficient with Microsoft Office products.
How much does a collector earn in Galena Park, TX?
The average collector in Galena Park, TX earns between $26,000 and $45,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average collector salary in Galena Park, TX
$34,000
What are the biggest employers of Collectors in Galena Park, TX?
The biggest employers of Collectors in Galena Park, TX are: