Collector III
Collector job in Tempe, AZ
Live your best (work) life at TruWest Credit Union! Do you like knowing what tomorrow will bring? And the day after? And the day after that? Same, us too! At TruWest, we offer steady work schedules that makes it easy for you to plan (work) life around.
Self-care is important. So why not get paid for it? TruWest offers paid time off and we also observe all Federal Holidays which gives you 11 more days a year to spend on YOU or hanging out with family, friends or furbabies (bonus)!
Benefits? We've got you covered (get it?)! We offer first day medical, dental, vision and 401(k). We'll even help you save for retirement by matching your 401(k) contributions. Don't even know what a 401(k) is? That's okay, we'll show you the ropes and you'll learn a ton about finances, loans, accounts and planning for your future. We want you to know all about our products and services so you can help our members. Don't believe us? Just check out our video that highlights all the amazing things we do here:
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Pay range from $27.04/hr. - $30.05, depending upon experience.
If you're into Collections and love working with members and looking for a place to call home, you've found it. What are you waiting for? Apply now!
Summary of Responsibilities:
Providing spontaneous service excellence to members, employees and business associates; demonstrating the values shown on TruWest's Vision, Mission, Values card. The position is responsible for collection follow-up on delinquent accounts including locating members in which we do not have a current address. In addition must be thoroughly knowledgeable of the legal aspects of collection and possess a working knowledge of bankruptcy. Must be able to work with the more difficult members. Must be knowledgeable about the credit union's products and services in order to identify cross-selling opportunities that will benefit the member. Must have a high school diploma or equivalent.
Qualifications:
Education:
High School diploma or GED
Experience:
Must have 2 years or more of collection experience that includes the use of an On-line Collection system and experience working on a predicative dialer.
Knowledge and Skills:
Individual must have good oral and written communication skills, as well as strong interpersonal skills. Must have strong organizational skills, ability to prioritize workload and work independently. Must be able to work flexible hours and be capable of making decisions within the scope of responsibility, while working with the member. The position requires intermediate computer skills that include Microsoft Word and Excel.
Primary Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sound collection follow-up on delinquent accounts. All delinquent loans in the collection work queue should be worked by phone each day.
* Provide detailed documentation on the collection system to explain the action taken or the promise made.
* Follow credit union policies for compliance with all laws and regulations, specifically, but not limited to, the Bank Secrecy Act, Security Policies and Confidentiality Policies.
Secondary Duties and Responsibilities:
* Analyze loans to determine when repossession of collateral is necessary and to make a proper recommendation.
* Determine when legal action is necessary to protect the assets of the credit union and recommend what legal action is necessary to the Collections Manager.
* Utilize all legal means to locate members who have moved and left no forwarding address.
* Assist branch and department staff when they call on a member with a collection flag or memo.
* Review revolving lines of credit and recommend cancellation when appropriate.
* Assist with the training of less experienced collectors.
Billing Coordinator
Collector job in Tempe, AZ
What we are looking for NextCare Urgent Care is looking for a Billing Coordinator to be a part of our Urgent Care Team. Responsibilities The Billing Coordinator will be responsible for the daily billing of claims for all carriers. This position will monitor and distribute the APN reports from the clearinghouse and insurance carriers and communicate this information back to the Billing Supervisor. This position will also assist in the posting of contractual, courtesy adjustments, as well as monitoring contractual analysis reports. This position will be assist with the table maintenance of the electronic billing system and clearinghouse information flow. They will be responsible for communicating billing trends to the manager as well as patient statement processing.
How you will make an impact
The Billing Coordinator supports the organization with the following:
* Responsible for the daily billing of claims to insurance carriers based on contract requirements.
* Help train new employees with NextGen, contracts, and business office Policies and Procedures.
* Monitor and distribute the APN reports generated by the clearinghouse and insurance carriers.
* Help post contractual adjustments and transfer deductibles to patient accounts.
* Assist with claim resubmission projects when necessary.
* Assist in maintaining Navicure with Waystar.
* Assist with reviewing accounts that have partial or under payments.
* Clean out daily the clearinghouse rejections and claims with errors held in the system.
* Post adjustments to accounts based on contractual rates and deductibles.
* Review accounts to determine if billed correctly.
* Assist other members of the team as needed.
Essential Education, Experience and Skills:
Minimum Education: High School diploma or equivalent.
Experience:
* Must have two years' experience billing, collections, payment posting, and electronic and paper claims.
* Experience with Managed Care contracts, Medicare and AHCCCS.
* Basic insurance knowledge, reading patient eligibility and benefit coverage details.
* Experience with revenue cycle and reimbursement in a healthcare facility.
* Microsoft Programs, Windows, Excel, Word, and Teams.
* Internet browser knowledge (basics) for Edge or Chrome.
Valued But Not Required Education, Experience and Skills:
Experience: Medical collections experience; NextGen software experience: Previous supervision experience in the healthcare field is helpful, Waystar Clearinghouse, Payer Provider Portals, and Basic Terminology of Medical Billing Practices.
Onsite Collector - Phoenix, AZ
Collector job in Phoenix, AZ
at our Phoenix office. Compensation: $16-$22/hour based on experience Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P PST Production Schedule: Monday - Friday 9A-6P Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored!
* Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!
Qualifications
* High School diploma or equivalent
* Access to high-speed Internet required.
* FDCPA knowledge preferred.
* Professional phone etiquette and solid negotiating skills.
* Positive attitude and strong customer service aptitude.
* Ability to problem solve and multitask.
* Willingness to maintain confidentiality.
* Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
* Ability to exchange accurate information effectively over the phone.
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
INDSJ
Procurement & Invoicing Specialist
Collector job in Phoenix, AZ
Evergreen Innovation Group - Modular, part of the DPR Family of Companies, is seeking a Procurement Specialist with a minimum of 5 years of commercial construction experience. This individual will be ultimately responsible for the procurement and delivery of electrical supplies and equipment for a particular project.
Procurement managers will work closely with all members of the project team, project executives and regional leadership teams and will be responsible for the following:
Prequalify vendors by requesting the following: Statement of current financials, current list of customers, list of material suppliers and copies of last orders and payment, backlog of orders and fabrication schedules, and current employee staff including shop employees
Develop a detailed bid analysis including a bid breakdown and scope verification
Procure all equipment on either EIG purchase orders or as agent for our clients
Development of a sequence procurement plan that aligns with the project schedule
Facilitate final design review meeting with our clients end user and the engineering firms to assure that all specifications and data sheets are correct
Development of detailed RFQ's that identify all requirements associated with each piece of equipment
Qualifications
We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:
MEP Procurement experience required.
Excellent listening and strong communication skills.
Ability to identify and resolve complex issues.
Ability to create and support team morale.
Demonstrated understanding of building processes and systems.
Work scope requires complete understanding of cost estimating, budgeting and forecasting.
Proficient computer skills in Microsoft Office Suite, project management software (Prolog or similar), accounting cost management software (CMIC or similar), and scheduling software (Primavera or similar).
5+ years of experience in commercial construction, preferably within EIG's core markets.
Bachelor's degree in construction management, engineering or related field.
A strong work ethic and a “can-do” attitude.
This position is salaried.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
Auto-ApplyDebt Specialist III (US)
Collector job in Phoenix, AZ
Phoenix, Arizona, United States of America **Hours:** 40 **Pay Details:** $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
Debt Specialist III reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts.
**Depth & Scope**
+ Performs multiple and/or diverse tasks that cover a wide range of complexity
+ Requires advanced skills and expertise in a range of products and services, processes, procedures and systems or requires deep skills in a set of focused areas
+ Understands how related teams coordinate their efforts and resources to achieve objectives of a unit
+ Gathers and analyzes data to identify and solve complex problems
+ Uses sound judgment and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
+ Communicates unusual and/or complex content in a clear manner; handle sensitive information
+ Area(s) assigned are of moderate size and complexity and typically involves last efforts to prevent loss
+ Conducts detailed investigative work to find missing borrowers, regularly utilizing skip tracing and other techniques
+ Complies with all pertinent department/bank policies and procedures
+ Elevates issues that may result in foreclosure or repossession when necessary
+ Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
+ Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.)
**Education & Experience:**
+ High School Diploma or GED required
+ 2+ Years of related experience
+ Demonstrated strong phone skills to effectively work with customers
+ Negotiation experience with demonstrated positive outcomes
+ Sales skills making regular phone calls, presenting Company in positive way to Customers and tactfully but firmly collecting payments
+ Knowledge of and ability to explain wide variety of consumer loan products
+ Writing ability to clearly document calls
+ PC skills sufficiency
**Customer Accountabilities:**
+ Supports the Bank's Customer Service Strategy
+ Contributes to decisions that impact the well-being of TD, its customers and stakeholders
+ Provides excellent customer service when dealing with internal partners, vendors or our customers
+ Supports quality service delivery at every interaction
+ Contributes to the ongoing improvement of the partner/customer experience within the team
+ Makes outbound calls via an automated dialer or takes inbound customer phone calls to negotiate payment arrangements
+ Collects payments on early delinquent accounts, obtaining commitments from customers late on loan payments according to established procedures
+ Coordinates with attorneys, realtors, credit counselors, servicing representatives, and internal Company personnel to facilitate collection activities
+ Documents calls, attempted calls and other account-related activities to customers and third parties thoroughly on computer system to maintain current account status. Schedules accounts for follow-up
+ Researches customer accounts to resolve payment disputes
+ Communicates with other departments as necessary to obtain and verify information
+ Follows up with customers to ensure matters are resolved and payment terms are agreed upon
+ Orders and sends letters and other correspondence to make initial contact or follow up with delinquent customers
+ Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment
+ Evaluates customer's capacity to handle the debt
+ Identifies reasons why customers can or cannot pay
+ Assists customers in processing insurance claims and requests for contractual rebates
+ Reviews accounts for adherence to department policies as well as state and federal laws and regulations
+ Completes necessary account documentation, involving inside and outside personnel as needed, and may recommend accounts to be reviewed for foreclosure, repossession, charge off, and or litigation
+ Works with customers or agents of customers to resolve delinquency and avoid default or adverse action
**Shareholder Accountabilities:**
+ Participates in activities to help promote growth and development of the community and help create a positive image for TD
+ Supports cost savings opportunities
+ Successfully completes all required job specific, compliance-related training, as well as understand, utilize and follow compliance/risk and control programs
+ Complies with internal / external audit and regulatory requirements
+ Contributes to prompt and comprehensive response to all external audit, regulatory and compliance requests and findings, and maintains appropriate records of action plans
+ Reminds borrowers of financial obligations and explains implications of debt nonpayment
+ Takes action as appropriate to mitigate the banks exposure as well as complying with all pertinent department/bank policies and procedures
+ May initiate loss mitigation activities after approval of foreclosure. May coordinate auctions and other collection and recovery activities to secure maximum payback for Company owned property
+ May recommend negotiated settlements to maximize recovery and minimize losses. Assist in developing and executing bidding strategies
+ May process and collect insurance claims and refundable contract premiums including primary insurance, Gap insurance, service contracts, and other source of revenue available on assigned accounts
**Employee/Team Accountabilities:**
+ Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
+ Participates fully as a member of the team and contribute to a positive work environment
+ Communicates with the team on the status / progress of projects and issues / points of interest
+ Actively shares information and knowledge and proactively learn from the expertise of others
+ Prioritizes and completes own workload in order to deliver quality results, meet timelines as assigned, and deliver Legendary Customer Service
+ Contributes to opportunities to enhance productivity, effectiveness and operational efficiency of the business unit, vendor, and/or team
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel: Occasional
+ International Travel: Never
+ Performing sedentary work: Continuous
+ Performing multiple tasks: Continuous
+ Operating standard office equipment: Continuous
+ Responding quickly to sounds: Occasional
+ Sitting: Continuous
+ Standing: Occasional
+ Walking: Occasional
+ Moving safely in confined spaces: Occasional
+ Lifting/Carrying (under 25 lbs.): Occasional
+ Lifting/Carrying (over 25 lbs.): Never
+ Squatting: Occasional
+ Bending: Occasional
+ Kneeling: Never
+ Crawling: Never
+ Climbing: Never
+ Reaching overhead: Never
+ Reaching forward: Occasional
+ Pushing: Never
+ Pulling: Never
+ Twisting: Never
+ Concentrating for long periods of time: Continuous
+ Applying common sense to deal with problems involving standardized situations: Continuous
+ Reading, writing and comprehending instructions: Continuous
+ Adding, subtracting, multiplying and dividing: Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Call Center Debt Collector
Collector job in Tempe, AZ
Description:
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks including weekly pay and monthly bonuses. The pay rate is $17.50-$20.00 per hour, depending on relevant experience, with uncapped bonus potential.
The office is located at 1225 W. Washington Street, Tempe, AZ and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 7 AM - 7 PM.
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Paid time off
Responsibilities of Debt Collectors
Establish contact with consumers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them.
Record accurate and detailed notes; update account status and card member's information into computer system
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Comply with policies and procedures of Zwicker & Associates, P.C.
Comply with FDCPA and state consumer protection laws.
Other duties as assigned.
Requirements:
Above average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
#ZR
Bad Debt Collector
Collector job in Glendale, AZ
Requirements
Education:
High school diploma or GED equivalent
Your Job Adventure Includes:
Champion the resolution of outstanding account balances
Initiate outbound calls with finesse
Professionally handle incoming calls
Provide exemplary customer service, transforming concerns into satisfaction
Time management that's on point
Nailing client-specific processes and procedures
Rocking multiple computer systems simultaneously (you've got the tech magic)
Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits
Keeping it legal and cool - HIPAA, FCRA, FDCPA, you name it!
Skills Needed:
Master of Negotiation (seriously, you're the Jedi of deals)
Basic Microsoft Office wizardry
Multitasking like a pro (juggling is your secret talent)
Customer service superstar
Smooth talker with words and on the keyboard
Extra Awesome Attributes:
Dependable (the go-to person)
Excellent listening skills
Organized chaos? You thrive in it!
Quick learner with troubleshooting superpowers
Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans)
Position Summary:
Got your ducks in a row? Self-motivated and all about processes? Awesome! We need someone like you who's a smooth talker and a pro at top-notch customer service. You'll be at the forefront of our mission to settle outstanding balances. Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels. With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.
Salary Description $17 AND UP + commission
Collections Specialist
Collector job in Tempe, AZ
Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: OneMain Financial
Job Description
Collections Specialist
At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
Help customers with all financial servicing needs through inbound and outbound contact.
Work with our clients in a consultative manner, following all applicable laws, policies, and procedures
Negotiate with customers to resolve account matters
Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts
Investigate, research, and track consumer information using online skip-tracing tools
Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
Requirements
High School Diploma or GED
Preferred
Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred
Active listening and communication
Skilled at achieving and exceeding goals
Ability to thrive in a fast-paced team environment
Bilingual: Spanish
Work Schedule:
The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Collections Specialist
Collector job in Tempe, AZ
Job DescriptionDescription:
The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representatives) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Qualifications, Skills, and Experience:
1+ years' experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills. The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment
Internet Requirements:
The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Minimum Speed Results: 40 mbps download, 5 mbps upload
Camera Requirements:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage:
$15.00/hr plus monthly commission opportunities
Bilingual: $17.00/hr plus monthly commission opportunities
$500 guaranteed monthly bonus for the first 90 days
Schedule:
Monday through Thursday, three days from 7:00am - 4:00pm, one evening from 10:00am - 7:00pm, Fridays from 7:00am - 4:00pm with one closing shift per month from 9:00am - 6:00pm, and one Saturday per month from 8:00am - 12:00pm MST.
Note: these hours may vary during daylight savings time.
We Offer a Comprehensive Benefits Package:
Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an
Equal Opportunity Employer
. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NMRequirements:
Sr. Commercial Collector
Collector job in Scottsdale, AZ
Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. In June 2025, we welcomed Orion First, a market-leading third-party servicer specializing in commercial loan and lease portfolios, to the Concord family. This integration positions us to offer a full-scope servicing platform: from consumer to commercial, from origination through payments, collections, data analytics, backup servicing, and business intelligence.
Our Mission
We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.
About the Role
As Sr. Commercial Collector you will be responsible for coordinating advanced collection activities with all Collection team in accordance with the policies, objectives and goals established by Management. Specific duty involves reducing 60 past due contract, preventing them rolling 91 days past due. This position is accountable to the AVP Collection. Overall duties ensure Orion's service commitments are met; company policies are adhered to and is accountable for advanced collections matters as they become assigned. As a steward of the company's reputation and regulatory standing, this position upholds ethical practices throughout the department.
Key Responsibilities
Collects delinquent, impaired, and pre-non-accrual accounts.
Works on electronic work lists in LeaseWorks and CMARS, ensuring timely action on accounts.
Meets call volume minimums and maintains established Nonaccrual Roll Rates.
Employs effective negotiation techniques to mitigate losses on delinquent accounts.
Establishes Fair Market Values and documents collection efforts and strategies in LeaseWorks and CMARS.
Handles company Watchlist accounts and keeps management updated on developments.
Communicates with various stakeholders on settlement offers and related legal matters.
Utilizes company tools and experience to minimize the progression of accounts to Non-accrual.
Regularly communicates with clients to recommend actions for accelerating collections.
Assists with identifying difficult accounts and provides suggestions for collections strategies.
Reviews files for potential repossession or extension requests.
Shares insights and experiences with front-end collections and supports management.
Aids in training new collectors and manages non-accrual account transfers into CMARS.
Coordinates with third-party vendors as needed and ensures compliance with internal policies.
Reports daily collections metrics and performs other duties as assigned.
Requirements
Proven negotiation and communication skills
Considerable knowledge of the FTC Fair Debt Collection Practices Act
Proven collection skills and knowledge of standard collection practices
Skill in the use of various software applications including but not limited to MS Word and Excel, CMARS, IFS LeaseWorks, Credit Bureaus, Accurint and others.
Ability to prioritize and organize work efficiently
Identify and make recommendations to implement improved processes
Good oral and written skills with the ability to influence and attain closure on collection issues.
Strong research abilities demonstrating effective skip tracing and asset search techniques with a desire to resolve issues timely.
Able to manage multiple priorities, act decisively in all problem resolution areas and perform under pressure.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short-Term & Long-Term Disability
Wellness Resources
Auto-ApplyCollections Specialist
Collector job in Tempe, AZ
At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
* Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
* Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
* Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
* Maintain and note all appropriate information and documentation on customer and account status
* Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
* High School Diploma or GED
* Proficiency in utilizing multiple tools/systems simultaneously
* Skilled at achieving and exceeding goals
Preferred
* Experience working in customer service, collections or call center environments
* Bilingual: Spanish
Work Schedule:
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Training Schedule:
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
Location:
On-site - Tempe, AZ
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Late Stage Collections Specialist ( On-Site)
Collector job in Tempe, AZ
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service. As part of the Recovery Collections team, the Recovery Specialist I will locate and contact homeowners across the country to collect on charged off secured and unsecured debt.
Principal Duties
* Manage your individual portfolio.
* Pursue solutions to resolve post charge-off and deficiency balance accounts.
* Re-establish and maintain communication with customers to minimize company loss.
* Build and cultivate relationships with the borrowers to help them find ways to make meeting their obligations possible according to the company's standard.
* Negotiate payoffs, settlements, and payment programs according to company guidelines.
* Utilize all available skip tracing tools to locate our borrowers whose current contact information is inaccurate.
* Achieve various numeric standards and goals for servicing accounts without sacrificing quality of service while adhering to state and federal (FDCPA/CFPB) guidelines and consistently representing the Company in a professional manner.
* Performs related duties as assigned by supervisor.
Education and Experience Requirements
* High school diploma or equivalent, required.
* Bachelor's degree preferred.
* 2+ years charge-off collections experience or a bachelor's degree.
Knowledge, Skill, and Ability Requirements
* Ability to remain positive and confident in the face of frequent customer rejection.
* Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
* Ability to communicate persuasively and assertively while maintaining professionalism.
* Strong numeric aptitude, problem solving and analytical skills.
* Detailed self-starter who is motivated and organized.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
SINDHP1
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
* Medical, dental, and vision insurance
* Health Savings Account with employer contribution
* 401(k) Retirement plan with employer match
* Paid Maternity Leave/Parental Bonding Leave
* Pet insurance
* Adoption Assistance
* Tuition reimbursement
* Employee Loan Program
* The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyLegal Collections Specialist (On-Site)
Collector job in Tempe, AZ
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Recovery Attorney Performance Specialist I is responsible for aggressively pursuing non-performing accounts in the legal collections inventory according to company standards. The Recovery Attorney Performance Specialist I preserve the integrity of accounts referred for legal remedies and safeguard the company's ability to pursue litigation at any time.
Principal Duties
Maximize collections in the Legal Inventory's
Utilize negotiations to positively impact collections.
Review, verify and validate accounts prior to being sent to our Attorney Network after all collection's efforts have been exhausted and no current payments made.
Work with the attorneys to negotiate voluntary repayment plans and/or for subsequent placement with attorney to pursue legal remedies to obtain judgement.
Achieve various standards and goals for servicing accounts without sacrificing quality of service, maintain adherence to FDCPA guidelines, and consistently represent the company in a professional manner.
Manage Inbound calls for accounts in the Legal Inventory Desks
Performs related duties as assigned by management.
Education and Experience Requirements
High school diploma or equivalent, required.
1-2 years of related experience.
2+ years' experience in the mortgage, legal, and/or collection industries.
Knowledge, Skill, and Ability Requirements
Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
Credit bureau reporting knowledge and skip tracing experience.
Knowledge of collection laws and processes related to mortgages.
Persuasive and professional communication skills.
Solid work ethic, high integrity, positive attitude, and strong attention to detail.
Position responsibilities are governed by Federal SAFE Act qualification standards and/or state licensing, registration, or exemption requirements. As a result, the applicant is required to demonstrate financial responsibility, character, and general fitness to perform in the role and is subject to additional criminal record restrictions. Employees in this position are subject to on-going credit and background reviews to ensure continued compliance with position responsibilities.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyCollections Specialist Your Chance to Shine
Collector job in Phoenix, AZ
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Del Sol Furniture is looking for experienced collectors to join our team!
At Del Sol Furniture, were proud to be a local, family-owned furniture business serving the Phoenix area since 1997. We currently have 4 beautiful showrooms, and were big enough to compete against the big box stores yet small enough to provide that white glove service that customers demand and expect in Phoenix!
We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes.
As a Collections Specialist, you hold the potential to effect positive change by helping customers create a win-win solution for repayment of their credit account.
Treating our customers with respect, empathizing with their situation, and negotiating an appropriate arrangement.
Working in a customer service-focused team, meeting compliance and collection quota requirements.
This is an in office position in Central Phoenix.
Full Time
$17 to $20 Hourly Base plus earned commission
You can easily reach over 50k annual salary
Flexible Schedule
8 Hour or 10 hour shifts
Saturdays required
On the job training
Position Qualifications:
Must be Bilingual - English / Spanish
Must be 18 years old
Must be able to work Saturdays
Strong communication skills over the phone required
High School Diploma or equivalent
Benefits and Perks:
Health Insurance, Dental / Vision
Life Insurance
Paid Vacation and Holidays
Paid Personal / Sick Days
Paid Training
Generous Employee Discounts
Del Sol is committed to developing long term relationships by exceeding expectations in service, product quality and credit opportunities. Through honesty, credibility, and the integrity of family ownership, we will provide genuine value and incomparable service that far surpasses our competition. Our entire team, both sales and support, will provide an exceptional experience and the highest level of professionalism through hard work, training and a sincere concern for the needs of our clients.
Collections Specialist
Collector job in Scottsdale, AZ
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue resolution to our customers while assertively reducing delinquent receivables.
WHAT YOU'LL BE DOING:
* Place calls to and receive calls from past due commercial account holders according to established calling guidelines in order to discuss payment arrangements
* Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer
* Counsel customers to assist in finding funds to bring account current
* Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner
* Respond to all inquiries, redirecting when necessary
* Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer
* Manage to collection objectives using a high degree of professionalism and persuasiveness
* Make recommendation for next steps when accounts becomes un-performing or unresponsive
* Complete skip tracing when contact with customer ceases
* Work effectively with salesperson, branch personnel and other team members in reaching resolution of account
* Work unapplied cash in search of payments
* This is a team-based role and may assist in supporting the team in other aspects as well as help drive our Companyââ â¢s Strategies and promote our Mission, Vision and Values.
EDUCATION AND QUALIFICATIONS:
* College Degree or equivalent work experience
* Minimum 5 years prior collections required, preferably in a commercial collection environment, but consideration will be given an applicant with large ticket consumer collection experience
* Proficiency in Microsoft Office environment, including Word, Excel, Access and PowerPoint with demonstrated accuracy at 35-40 keyboarding speed
* Excellent verbal and written communication skills
* High degree of professionalism
* Attention to detail
* Keen listening skills and ability to persuade others
* Ambitious, goal-orientated and self-motivate
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
Procurement & Invoicing Specialist
Collector job in Surprise, AZ
Evergreen Innovation Group - Modular, part of the DPR Family of Companies, is seeking a Procurement Specialist with a minimum of 5 years of commercial construction experience. This individual will be ultimately responsible for the procurement and delivery of electrical supplies and equipment for a particular project.
Procurement managers will work closely with all members of the project team, project executives and regional leadership teams and will be responsible for the following:
* Prequalify vendors by requesting the following: Statement of current financials, current list of customers, list of material suppliers and copies of last orders and payment, backlog of orders and fabrication schedules, and current employee staff including shop employees
* Develop a detailed bid analysis including a bid breakdown and scope verification
* Procure all equipment on either EIG purchase orders or as agent for our clients
* Development of a sequence procurement plan that aligns with the project schedule
* Facilitate final design review meeting with our clients end user and the engineering firms to assure that all specifications and data sheets are correct
* Development of detailed RFQ's that identify all requirements associated with each piece of equipment
Qualifications
We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:
* MEP Procurement experience required.
* Excellent listening and strong communication skills.
* Ability to identify and resolve complex issues.
* Ability to create and support team morale.
* Demonstrated understanding of building processes and systems.
* Work scope requires complete understanding of cost estimating, budgeting and forecasting.
* Proficient computer skills in Microsoft Office Suite, project management software (Prolog or similar), accounting cost management software (CMIC or similar), and scheduling software (Primavera or similar).
* 5+ years of experience in commercial construction, preferably within EIG's core markets.
* Bachelor's degree in construction management, engineering or related field.
* A strong work ethic and a "can-do" attitude.
* This position is salaried.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
Auto-ApplySenior Debt Collector
Collector job in Tempe, AZ
Description:
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.
Zwicker is presently seeking a Senior Collector to join our team. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.
The base hourly rate for this position is $19.00-$20.00, plus applicable bonus.
Responsibilities of a Senior Debt Collector include
Contact consumers via phone, email, or mail to recover outstanding payments.
Record accurate and detailed notes; update account status and card member's information into computer system
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
Comply with policies and procedures of Zwicker & Associates, P.C.
Comply with FDCPA and state consumer protection laws
Other duties as assigned
Requirements:
5+ years of debt collection's experience, preferably 3rd party collections
Knowledge of the FDCPA and state consumer protection laws
Above average administrative and phone skills
Strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic computer skills
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
Late Stage Collections Specialist ( On-Site)
Collector job in Tempe, AZ
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service. As part of the Recovery Collections team, the Recovery Specialist I will locate and contact homeowners across the country to collect on charged off secured and unsecured debt.
Principal Duties
Manage your individual portfolio.
Pursue solutions to resolve post charge-off and deficiency balance accounts.
Re-establish and maintain communication with customers to minimize company loss.
Build and cultivate relationships with the borrowers to help them find ways to make meeting their obligations possible according to the company's standard.
Negotiate payoffs, settlements, and payment programs according to company guidelines.
Utilize all available skip tracing tools to locate our borrowers whose current contact information is inaccurate.
Achieve various numeric standards and goals for servicing accounts without sacrificing quality of service while adhering to state and federal (FDCPA/CFPB) guidelines and consistently representing the Company in a professional manner.
Performs related duties as assigned by supervisor.
Education and Experience Requirements
High school diploma or equivalent, required.
Bachelor's degree preferred.
2+ years charge-off collections experience or a bachelor's degree.
Knowledge, Skill, and Ability Requirements
Ability to remain positive and confident in the face of frequent customer rejection.
Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
Ability to communicate persuasively and assertively while maintaining professionalism.
Strong numeric aptitude, problem solving and analytical skills.
Detailed self-starter who is motivated and organized.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
SINDHP1
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyCollections Specialist Your Chance to Shine
Collector job in Phoenix, AZ
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Del Sol Furniture is looking for experienced collectors to join our team!
At Del Sol Furniture, we're proud to be a local, family-owned furniture business serving the Phoenix area since 1997. We currently have 4 beautiful showrooms, and we're big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix!
We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes.
As a Collections Specialist, you hold the potential to effect positive change by helping customers create a win-win solution for repayment of their credit account.
Treating our customers with respect, empathizing with their situation, and negotiating an appropriate arrangement.
Working in a customer service-focused team, meeting compliance and collection quota requirements.
This is an in office position in Central Phoenix.
Full Time
$17 to $20 Hourly Base plus earned commission
You can easily reach over 50k annual salary
Flexible Schedule
8 Hour or 10 hour shifts
Saturdays required
On the job training
Position Qualifications:
Must be Bilingual - English / Spanish
Must be 18 years old
Must be able to work Saturdays
Strong communication skills over the phone required
High School Diploma or equivalent
Benefits and Perks:
Health Insurance, Dental / Vision
Life Insurance
Paid Vacation and Holidays
Paid Personal / Sick Days
Paid Training
Generous Employee Discounts
Del Sol is committed to developing long term relationships by exceeding expectations in service, product quality and credit opportunities. Through honesty, credibility, and the integrity of family ownership, we will provide genuine value and incomparable service that far surpasses our competition. Our entire team, both sales and support, will provide an exceptional experience and the highest level of professionalism through hard work, training and a sincere concern for the needs of our clients.
Compensation: $17.00 - $20.00 per hour
At Del Sol Furniture, we're proud to be a local, family-owned furniture business serving the Phoenix area since 1997.
We currently have 4 beautiful showrooms, and we're big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix!
You'll be working with a merry group of people with friendly leadership and fun personalities. If you're interested in job growth, we have it!
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Auto-ApplyWorkout Specialist - Advanced Collections
Collector job in Scottsdale, AZ
Job Description
Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. In June 2025, we welcomed Orion First, a market-leading third-party servicer specializing in commercial loan and lease portfolios, to the Concord family. This integration positions us to offer a full-scope servicing platform: from consumer to commercial, from origination through payments, collections, data analytics, backup servicing, and business intelligence.
Our Mission
We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.
About the Role
The position is responsible for managing commercial accounts that are more than 90 days past due. Primary duties include developing and executing collection strategies to achieve full payment, negotiate cash settlements, or establish structured payment plans. The role requires effective use of collection and negotiation techniques, sound judgment, and adherence to internal policies and procedures.
Key Responsibilities
Review and develop collection strategies for accounts over 90 days past due, focusing on full payments, cash settlements, or appropriate payment plans.
Utilize effective collection and negotiation techniques to mitigate losses prior to charge-off and litigation.
Negotiate forbearance and restructure agreements; refer cases requiring legal action to the Asset & Litigation specialist.
Timely refer repossession of leased equipment and provide input for final equipment sales to the Asset & Litigation specialist.
Assist in the litigation process to ensure timely filing of lawsuits.
Manage bankruptcies by filing timely proofs of claim and communicating with debtors' counsel and Bankruptcy Trustees.
Conduct asset searches and skip tracing as necessary.
Document collection efforts and account strategies in CMARS and maintain organized correspondence files.
Keep management updated on significant developments related to account activities.
Ensure compliance with internal policies and utilize outside collection agencies when appropriate.
Maintain accurate records and provide timely updates for management reporting.
Perform other assigned duties as needed.
Requirements
Proven negotiation and communication skills
Considerable knowledge of the FTC Fair Debt Collection Practices Act
Proven collection skills and knowledge of standard collection practices
Skill in the use of various software applications including but not limited to MS Word and Excel, CMARS, IFS LeaseWorks, Credit Bureaus, Accurint and others.
Experience in working with attorneys in successful collections litigation
Ability to prioritize and organize work efficiently
Identify and make recommendations to implement improved processes
Good oral and written skills with the ability to influence and attain closure on collection issues.
Strong research abilities demonstrating effective skip tracing and asset search techniques with a desire to resolve issues timely.
Able to manage multiple priorities, act decisively in all problem resolution areas and perform under pressure.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short-Term & Long-Term Disability
Wellness Resources