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Collector jobs in Highland, CA - 251 jobs

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  • Account/Refund Follow Up Representative

    Insight Global

    Collector job in Baldwin Park, CA

    Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
    $41k-62k yearly est. 3d ago
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  • Senior Collections Specialist

    University of La Verne 4.4company rating

    Collector job in La Verne, CA

    Maintains responsibility for past due outstanding tuition balances. Manages the past due balance portfolio. Responsible for the assignment of accounts to the third party agencies. Responsibilities also include the active Perkins Loan program. Candidate must have strong customer service skills, along with the ability to multitask and work independently. Minimum Qualifications Bachelor's Degree form an accredited institution 1 year of experience working in a Student Accounts or Financial Aid Office 2 years of experience working in higher education Strong verbal, written communication and presentation skills. Excellent customer service skills Proficient in in Microsoft Office Experience with managing projects, tracking deliverables and following up on completion Ability to interact in a professional manner during stressful situations Ability to work effectively as a team player Ability to analyze, interpret data and make independent decisions Preferred Qualifications Strong working knowledge of computer systems and software applications. Experience with Banner, Cashnet and Cognos is desired Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.
    $51k-65k yearly est. 60d+ ago
  • Data Collection Specialist (Temp Only)

    Monster 4.7company rating

    Collector job in Corona, CA

    Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: As a Data Collection Specialist at Monster Energy, you're the data dynamo driving our distribution network to new heights! Your mission? Capturing invoice-level data with the precision of a pro and ensuring it's as flawless as our flavors. You'll be the guardian of data integrity, alignment, and validation, fueling our reporting, forecasting, production, accruals, and promotional rebates with unstoppable energy. Get ready to rev up your skills and keep our enterprise running at full throttle! The impact you'll make: Analyze and audit depletion data against the reporting distribution partners internal systems to ensure data accuracy and data quality meet the agreed upon standards Perform audits; daily, weekly, monthly, and quarterly, volume and call point audits to ensure alignment in both internal and external systems Manages the end-to-end process from creation to quarterly auditing of call points and their retail outlets ensuring alignment with outlet numbers, "doing business as" (dba), address, class of trade, premise type, and reporting hierarchy Manage the matching process of reported outlets to the appropriate outlet master record through data gathering, entry, and validation as needed Perform basic reporting through graphs and charts of large data sets to identify and correct inconsistencies and provide evidence to stakeholders and different departments to make informed decisions Protect information provided in confidence from outside sources (bottlers and other business partners) and ensure this information is not disseminated to any unauthorized parties Protects information and materials provided to third parties (e.g., consultants, vendors, suppliers, bottlers) by ensuring appropriate procedures are followed and parties are bound by company confidentiality agreements as necessary Compile data-backed evidence, and gathers data as needed, to recommend and implement data strategies to improve existing data collection processes and tools Analyze, validate, prioritize, and execute requests for maintenance to ensure the appropriate standards and governance rules are maintained Work with leadership to write and maintain standard operating procedures for audits and perform all other duties and tasks as assigned Who you are: Prefer a Bachelor's Degree in the field of -- Statistics, Business, Data Analytics, Mathematics, or related field of study Additional Experience Desired: Between 1-3 years of experience in data collection, data entry, or a related role Additional Experience Desired: Between 1-3 years of experience in data collection tools and software such as Qualtrics, Google Forms, or similar Computer Skills Desired: Proficiency in Microsoft Suite, including highly developed skills in Excel. Python and SQL is a plus Preferred Certifications: Certifications in data management, database administration, or data analytics are a plus. Additional Knowledge or Skills to be Successful in this role: Work effectively with cross-functional teams, including marketing, sales, and product development. Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $27.40 - $36.54 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $27.4-36.5 hourly 36d ago
  • Billing & Settlement Coordinator - Bilingual (Korean/English)

    Woongjin, Inc.

    Collector job in Santa Ana, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $30-32 hourly 2d ago
  • Billing Analyst

    Firstservice Corporation 3.9company rating

    Collector job in Irvine, CA

    The Billing Analyst is responsible for FirstService Residential's contract analysis, review and documentation. This position is a critical and integrated member of the Finance team. The successful candidate will have previous related contract administration experience such as reviewing complex contracts and identifying billing methodology. The position requires an individual who is, self-directed, and capable of working autonomously or with the broader leadership team to achieve the business and financial goals of the company. The role has a mix of recurring responsibilities and initiative-based work that provides a high degree of exposure to department and company leadership. Compensation: $70-90k FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Proactively communicate and collaborate with Business Development and Community Management Departments regarding the administration of management contracts. Responsible for maintaining and interpreting contracts and related documents for compliance with operating procedures regarding escalation and approval to management. Ability to identify areas of concern and validity of changes with current business processes. * Draft language changes and cooperate with FirstService Residential's Legal Department and cooperate with counsels during negotiations. General understanding of basic legal terminology and experience in working with legal teams and/or attorneys and paralegals; ability to examine and document attorney communication involving extensive redline versions of contracts. * Identify negotiated contract language that impacts operational processes. Ensure that language is valid, and the affected parties can remain compliant. * Gather, analyze, and enter current client and contractual information from Sales/Business Unit Leaders for monthly new business tracking, new contract requests, contract renewals, new association notices, terminated association notices, and any other information related to new business and contracts into relevant database systems. Identify potential areas of concern to Corporate Accounting and prepare a monthly memo communicating all new contracts, contract changes, and renewals to key internal departments. * Manage the monthly billing setup process from collection of contractual documents to communication of relevant data. * Contract monitoring throughout the life of the contract to include contract renewals, amendments, and to ensure new contracts are executed in compliance with company policy and confirm integrity of language. * Audit, research and confirm all documents and related billing for accuracy. Complete regular internal auditing of contract data, corporate accounting invoicing databases and/or any others as requested. Ability to evaluate and reconcile audited data and determine accurate billing methodology. Collaborate extensively with Corporate Accounting to understand and interpret system entry, billing rates and audit variances with past and current contracts to ensure billing and pricing accuracy. * Support on-going migration of additional markets to Contracts Team; including auditing of data, billing rates, and billable items. Perform rigorous investigations of data sources to ensure accuracy. * Set up all new monthly contract changes into billing system. Reconcile changes each month between billing and accounting systems. * Operational understanding of business work flows and impacts to other departments based on potential language changes to contract verbiage. Develop and recommend innovative solutions to current processes. * General understanding of system language and communicating with IT professionals to assist in programming changes/updates. * Responsible for maintenance and organization of electronic contracts and other documents on the company intranet. * Special projects/ad-hoc projects as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Proficient and fluent in English and prior background in communicating with executive leadership and attorneys/paralegals. * Excellent general math skills. * Ability to determine next level involvement for problem resolution. * Must demonstrate good judgment and critical thinking skill. * Organizational and time management skills with a high sense of urgency in a time sensitive environment * High degree of business acumen and problem-solving skills. Aptitude to understand and collaborate within a cross-functional environment with both internal and external stakeholders. * Ability to anticipate business needs and communicate with all mother members of the organization/department to complete assignments on time. * Demonstrated integrity in research and commitment to accuracy. Drive to improve validity of data. * Proficiency in MS Word and MS Excel. * Excellent oral and written communication skills with the ability to appropriately interface with executive leadership. * Strong ability to work as a team member. Education & Experience: * Two to four years of relevant professional experience. * Bachelor's Degree or equivalent in Business, Finance or Accounting preferred. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must be able to stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. The work environment characteristics are normal office conditions at an office location. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $70k-90k yearly 6d ago
  • Event Staff - Customer Service - Coachella

    Job Listingsallied Universal

    Collector job in Chino, CA

    Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Job Description BE PART OF THE ACTION! No Experience Needed Greeters, access control, crowd management and more Event Security $19/hr - Guard Card Required Event Staff $18/hr - Non Guard Card All shifts available - Overtime Free transportation (from the Los Angeles area) Free lodging Free meals Allied Universal Event Services is looking to hire Event Staff and Security to work the worlds largest outdoor music festivals in the Coachella Valley. Come join our phenomenal team today! This position is responsible for duties such as welcoming guests, access control, and providing superior customer service. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution. Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue. Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events. Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest. Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience. Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. Must have a high school diploma (or equivalent). As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check. Be professional, articulate and able to use good independent judgment and discretion. Must be able to work overtime as needed. Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals 401(k) Sick Pay Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! PO 10015 Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1514860
    $18-19 hourly Auto-Apply 6d ago
  • Collector

    Aa067

    Collector job in Irwindale, CA

    Collector - (10029447) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary:To efficiently and collectively collect reimbursement for professional services rendered. The Collector is in charge of monitoring and processing accounts that are both straightforward or may need further research in order to bring resolution. The Collector will work with minimal supervision from management to ensure the integrity of the work performed. The Collector works in a team environment to fulfill the mission and goals of the Division. As a successful candidate, you will: Follow-up all assigned accounts from within billing and accounts receivable system in accordance with pre-established goals. Initiates proactive measures that result in account resolution, including written and verbal claims, follow-up actions and first and second level appeals. Ensures all conditions for payment receipt have been satisfied, which includes; but not limited to :Accurate charges Patient insurance eligibility Accurate financial class Patient benefit coverage Authorization/certification/TAR information Patient responsibilities Claims address CPT coding, as applicable ICD-9 coding, as applicable Responds timely and accurately to all incoming related correspondence and inquiries from payers, patients and other authorized parties. Reports any trends in incoming correspondence to managers for appropriate follow-up. Interacts with co-workers and other representatives to obtain required information on a timely basis. Initiates contact with patient's as necessary. Initiates recommendations and actions for resolving patient accounts. Evaluates accounts to determine any adjustments or charge corrections required. Qualifications Your qualifications should include:High school diploma or equivalent. Minimum three (3) to five (5) years experience performing medical functions. Minimum experience including corresponding with patients and insurance companies in resolving patient accounts. Extensive knowledge of insurance carrier procedures. Experience with reading Explanation of Benefits (EOB) statements. Proven ability to handle multiple conflicting tasks. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. Primary Location: United States-California-IrwindaleJob: Billing & CodingWork Force Type: HybridShift: DaysJob Posting: Sep 23, 2025Minimum Hourly Rate ($): 22. 067364Maximum Hourly Rate ($): 31. 114984
    $35k-46k yearly est. Auto-Apply 7h ago
  • Collections Representative (Collector 1 - Experienced)

    Arrowhead Credit Union 3.6company rating

    Collector job in Rancho Cucamonga, CA

    Are you seeking a promising career in a growing organization? Check out this position. Are you a creative solution seeker? Do you have experience with helping people through financial challenges in a warm, caring, friendly manner? We want to speak with you - we are looking for Service Superstars to join our Team! The Collector 1 role consistently demonstrates a high degree of empathy and an ability to offer resolutions for Members in challenging financial circumstances. Essential Functions and Responsibilities Service * Personally, provides exceptional Member service; uses Service Standards in every work-related interaction. * Actively participates in meeting the goals of the department and the Credit Union. * Provides excellent service by using a positive and professional tone to assists callers and team members accurately, thoroughly and as efficiently as possible while maintaining consistent and friendly service. Ensures that a smile can be heard on each call. * Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously, with the ability to give unexpected status in any of the areas of responsibility. Daily Responsibilities * Answers inbound calls to help support our members and internal Team Members resolve issues relating to collections. * Effectively communicates with members and team members through multiple communication channels, including phone, email, secured messaging, chat, and text messaging. * Proactively places outbound calls to members and exhibits strong negotiation skills to secure payment arrangements to collect on delinquent loans or negative shares. * Documents contact and communication with members in the Credit Union's core operating systems, Akcelerant and/or Symitar. * Negotiates payment arrangements or recommends solutions that will assist members in bringing their past-due balances current and resolves issues related to delinquency. * Follows up and monitors delinquent loans and negative shares for broken promises to pay. * Manages complex queues from early to ongoing delinquency, legal assignment, repossession, bankruptcies, and collateral in active recovery accounts. * Negotiates settlement offers for all consumer shares and loans. * Collaborates with the ACH/EFT Services Department to resolve unresolved electronic transactions (ACH exceptions). * Analyzes consumer credit reports and offers recommendations that encourage favorable financial outcomes. * Provide backup as needed in posting transfers and checks. * Processes loan extensions independently, within authorized limits, based on budgeting and the account's history. * Assigns accounts for field chase, repossession, legal, and skip agents and updates Akcelerant and Symitar with results. * Processes loan modifications independently within authorized limits. * Recommend collateral repossessions on consumer loans and prepares required documentation for final approval. * Analyze vehicle collateral fair market value. * Provides Call Center overflow coverage. * Conducts thorough share or membership review to determine reopening or reinstatement of services, including but not limited to savings, checking, courtesy pay, and digital services. * Performs targeted skip tracing; searches free websites, loan applications, signature cards, etc., to locate delinquent members. Benefits Include: (not a complete list) Wellbeing * Weekly pay * 401K Retirement Savings Plan with company match * Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays * Paid sick leave * Company-provided life insurance at twice your annual salary * Financial Education Programs * DoorDash DashPass Health * Medical, Dental, and Vision Insurance for part-time and full-time employees * Modern Health * Care.com subscription * Teladoc Career Development * Career development opportunities * Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Pay range: Minimum: $24.44/hour| Midpoint: $30.55/hour | Maximum: $36.66/hour
    $24.4-36.7 hourly 8d ago
  • Captain - Customer Service

    Daveandbusters

    Collector job in Orange, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 15d ago
  • GLOVIS: Senior Analyst, MQ Administration Billings Temp

    Elevated Resources

    Collector job in Irvine, CA

    The Logistics Administration Associate position is responsible for the incoming manual invoices from various carriers for Glovis's customer(HT), verifying invoices with backing documentation(such as the bill of lading, POD (Proof of Delivery) and email confirmation from ops, etc). Responsible for creating carrier's AP tracker file for AP upload file to post SAP. Invoice verification Verify manual inbound and outbound invoices to make sure billed rates meet guidelines as agreed on each of their specific contract Review supporting documentation such as bill of ladings and other submitted documentation to ensure accuracy on invoices Create AP tracker by collecting payable invoices(check duplicated invoices/verify correct code, description and matching total, etc) Submit (save) AP tracker to admin share drive and send same file by email to manager and specialist for posting data on SAP When required, communicate vendors for payment status and required necessary data for billing Ensure all charges are billed correctly including: A/R, A/P, Additional charges, etc. Combine passthrough AR invoice and backing documents and send to HT on time Submit all document and information related account if customer requires asap Manage and process the detention invoice and request approval in a timely manner Make sure to keep all records related to AR/AP for audit purpose Manage and report any accessories charge due to operation issues Manage all accounts in current without aging request billing summary within timely matter within 60 Prepare and generate all manual AR invoices that need to be send to HT Manage/update the vendor/customer code file Make sure to have all current accounts info for customers and vendors Creating reports (LTL, BX, Ocean, ST and WH summary for month-end preparation) Audit the accounting file for dedicated program carriers Prepare, review, and audit all data entry (rates, GL code, Freight code, etc.) for month-end closing Stand by for any inquiry from manager for verifying account data just in case for month-end closing Assisting manager and team members on any projects as needed
    $53k-78k yearly est. 60d+ ago
  • Data Collection Specialist (Temp Only)

    Monster Beverage 1990 Corporation 4.1company rating

    Collector job in Corona, CA

    About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: As a Data Collection Specialist at Monster Energy, you're the data dynamo driving our distribution network to new heights! Your mission? Capturing invoice-level data with the precision of a pro and ensuring it's as flawless as our flavors. You'll be the guardian of data integrity, alignment, and validation, fueling our reporting, forecasting, production, accruals, and promotional rebates with unstoppable energy. Get ready to rev up your skills and keep our enterprise running at full throttle! The impact you'll make: * Analyze and audit depletion data against the reporting distribution partners internal systems to ensure data accuracy and data quality meet the agreed upon standards * Perform audits; daily, weekly, monthly, and quarterly, volume and call point audits to ensure alignment in both internal and external systems * Manages the end-to-end process from creation to quarterly auditing of call points and their retail outlets ensuring alignment with outlet numbers, "doing business as" (dba), address, class of trade, premise type, and reporting hierarchy * Manage the matching process of reported outlets to the appropriate outlet master record through data gathering, entry, and validation as needed * Perform basic reporting through graphs and charts of large data sets to identify and correct inconsistencies and provide evidence to stakeholders and different departments to make informed decisions * Protect information provided in confidence from outside sources (bottlers and other business partners) and ensure this information is not disseminated to any unauthorized parties * Protects information and materials provided to third parties (e.g., consultants, vendors, suppliers, bottlers) by ensuring appropriate procedures are followed and parties are bound by company confidentiality agreements as necessary * Compile data-backed evidence, and gathers data as needed, to recommend and implement data strategies to improve existing data collection processes and tools * Analyze, validate, prioritize, and execute requests for maintenance to ensure the appropriate standards and governance rules are maintained * Work with leadership to write and maintain standard operating procedures for audits and perform all other duties and tasks as assigned Who you are: * Prefer a Bachelor's Degree in the field of -- Statistics, Business, Data Analytics, Mathematics, or related field of study * Additional Experience Desired: Between 1-3 years of experience in data collection, data entry, or a related role * Additional Experience Desired: Between 1-3 years of experience in data collection tools and software such as Qualtrics, Google Forms, or similar * Computer Skills Desired: Proficiency in Microsoft Suite, including highly developed skills in Excel. Python and SQL is a plus * Preferred Certifications: Certifications in data management, database administration, or data analytics are a plus. * Additional Knowledge or Skills to be Successful in this role: Work effectively with cross-functional teams, including marketing, sales, and product development. Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $27.40 - $36.54 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $27.4-36.5 hourly 36d ago
  • Experienced Collections Clerk - Puente Hills

    Surf City Nissan

    Collector job in Industry, CA

    Surf City Nissan is seeking a proactive and detail-oriented individual to join our team as a Collections Administrator. As an integral part of our administrative team, you will be responsible for performing a variety of clerical and administrative tasks to ensure the smooth operation of our collections department. If you thrive in a fast-paced environment, possess excellent organizational skills, and are adept at multitasking, we encourage you to apply. Join us and become a valued member of our dynamic team, where your contributions are recognized and rewarded. Short Description: Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Duties/Responsibilities: Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, record information, update paperwork, or maintain documents, such as attendance records, correspondence, or other material. Operate office equipment, such copiers, or phone systems Maintains scheduling and event calendars. Complete forms following company procedures. Make copies of correspondence or other printed material. Qualifications: Bilingual in Spanish/English is preferred Typing skills Communications Team player Organization skills Multi Tasker Benefits 401(k) Dental insurance Health insurance Paid sick time Vision insurance View all jobs at this company
    $37k-49k yearly est. 15d ago
  • Accounts Receivable/Credit Specialist

    Geary Pacific Corporation 4.5company rating

    Collector job in Anaheim, CA

    This is a great opportunity to work as a member of our accounts receivable team. Work in a positive team environment with an established company of 61 years with 31 locations throughout Western United States. This position is based at our Headquarters location in Anaheim, CA. The accounts receivable team is responsible for the overall performance of the Accounts Receivable and Collections activities including the establishment of credit limits, the consistent application of the companys credit policy, review of all active accounts, review of all credit limits, reviewing the creditworthiness of potential customers, and resolving customer concerns. Our objective is to maximize sales and minimize losses. At Geary Pacific our Culture of Service is the foundation for every decision we make regarding our customers, our suppliers, and our team. Our Team is focused on truly helping our customers succeed are you ready to step up to a whole new level of job satisfaction? Give us a call today! Geary Pacific offers a comprehensive benefits program including: Medical; Dental; Vision; Life and Long-Term Disability Insurance; Profit Sharing, 401k with matching; Paid Vacation, Personal, and Holiday time and Competitive Salaries plus Monthly, Quarterly and Annual Bonuses. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** Wage $23 to $28/ per hour Qualifications #SJ
    $23-28 hourly 11d ago
  • Medical Billing Specialist

    American Family Care Ladera Ranch 3.8company rating

    Collector job in Ladera Ranch, CA

    Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-23 hourly Auto-Apply 60d+ ago
  • Accounts Receivable/Payable Coordinator (Entry-Level)

    Just Food for Dogs LLC 4.1company rating

    Collector job in Irvine, CA

    Love dogs? Crazy about cats? We are looking for an energetic, hard-working Accounts Receivable/Inventory Coordinator candidate. Reporting to the Director or Accounting, the candidate will have strong communication, customer service and organizational skills. Proficiency with Microsoft Office applications is expected; familiarity with Quickbooks and additional software programs is valued. Key Responsibilities Accounts Receivable Invoicing, prepare monthly statements. Process payments in Quickbooks and deposit into bank. Vendor Relationships: vendor website and relationship maintenance with: Amazon, FedEx, Staples and On Trac General Accounting support to include: document scanning, invoice entry support, helping to maintain and keep accounting forms current (i.e. T&E, Credit Cards), miscellaneous other tasks Accounts Payable Review invoices for appropriate documentation and approval prior to payment Process 3 way PO, matching invoices, purchase orders and receivers Process check requests Match invoices to checks, obtain all signatures and distribute checks accordingly Respond to Vendor Inquiries Reconcile vendor statements, research and correct discrepancies Miscellaneous Sort and distribute incoming mail Assist in Month end Closing Maintain files and documentation thoroughly and accurately Assist with other projects as needed Qualifications Working experience as accounts receivable clerk, accounts payable clerk or accountant Good understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers Hands-on experience in operating spreadsheets and accounting software (Quickbooks software) - Proficiency in English and in MS Excel Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations nationwide and within Petco, with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************
    $38k-47k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Kinetic Personnel Group, Inc.

    Collector job in Redlands, CA

    KPG is looking for a Collections Specialist for our client in Redlands, CA.. Compensation: $19-$21 per hour Schedule: On-Site Monday-Friday, 9:00 AM - 6:00 PM Key Responsibilities Manage collections and accounts receivable functions Post payments from customers and insurance carriers into the system Update payment records to keep accounts accurate and current Review and input data from EOBs (explanation of benefits) Assist with general AP/AR responsibilities as needed Provide additional support to accounting as assigned Qualifications 1-2 years of AR or collections experience required Knowledge of EOBs and medical terminology preferred Strong Microsoft Office skills, with emphasis on Excel High attention to detail and accuracy in data entry Previous data entry experience a plus KPG123
    $19-21 hourly 15d ago
  • Collection Representative

    Healthcare Support Staffing

    Collector job in Anaheim, CA

    Conifer Health has been providing managed services to health systems, their health plans and managed populations for more than 30 years. Our value-based solutions enhance consumer engagement, drive clinical alignment, manage risk, and improve financial performance. Our purpose of providing the foundation for better health fuels our clients to meet the unique needs of the communities they serve. Job Description Summary: Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances. Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. Essential Functions : Maintains exceptional service and integrity with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the self-pay billing revenue cycle and call center. Drives inquiries from customers and clients towards resolution which includes the identification of the appropriate source of payment or assistance program Records and maintains complete and accurate documentation of all activity performed on appropriate medium. Informs management of operational issues impeding performance or customer satisfaction including but not limited to those impacting the customer, client, or the company Qualifications Minimum Education/ Licensures/Qualifications High School Diploma or equivalent 2 years Call Center experience and/or Collections experience VERY Customer service driven / Must be friendly! Able to work in a fast-paced environment / handle large volume Ability to adhere to daily schedules Ability to handle both inbound and outbound calls Must have Auto-Dialer Experience ** Healthcare background not required but highly preferred, these candidates can come from banking or auto. Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday-Friday must be available from 8:00AM to 5:00PM hour shift.
    $37k-48k yearly est. 2d ago
  • Invoice Specialist - Japanese Bilingual

    Humina Resource

    Collector job in Baldwin Park, CA

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Full-time | $50,000 -$60,000 | Irwindale, CA Japanese English Bilingual About Us We are a growing distributor of popular and affordable Japanese cosmetics and lifestyle products, serving retail partners across the United States. We take pride in reliable operations, high-quality products, and a supportive team environment that values accuracy, cooperation, and long-term stability. About the Role of Invoice Specialist We are seeking a detail-oriented Invoice Specialist to handle routine invoicing and billing-related tasks. This position focuses on the accurate creation, processing, and management of invoices, working closely with sales, logistics, and accounting teams to ensure timely and correct billing. Key Responsibilities for Invoice Specialist Create and issue invoices based on sales orders, delivery records, and contractual terms Verify pricing, quantities, taxes, and shipping details to ensure invoice accuracy Process invoice revisions, corrections, and credit memos as needed Support routine follow-ups related to billing documentation Perform data entry and update invoicing information in internal systems Prepare invoicing-related reports for internal use Qualifications for Invoice Specialist Bilingual in Japanese & English (Chinese a plus) Proficiency in Microsoft Office (Excel, Word, etc.) Must be authorized to work in the U.S. Experience in invoicing, billing, or administrative accounting preferred Basic knowledge of AR or accounting processes is a plus! Work Hours for Invoice Specialist Irwindale, CA 91706 (in-person) Mon Thu: 9:00 AM 6:00 PM Fri: 10:00 AM 6:00 PM Compensation for Invoice Specialist $5060K/year after probation * Compensation will be determined based on experience and qualifications.
    $34k-45k yearly est. 9d ago
  • Collections Specialist (Auto Finance / Customer Service / Bilingual Preferred)

    Lobel Financial 3.6company rating

    Collector job in Anaheim, CA

    Collections Specialist - Auto Finance Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace. Join one of the top 20 auto finance companies in the U.S. and enjoy competitive pay, strong benefits, work-life balance, and long-term career growth opportunities. Job Summary The Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This position combines customer service, negotiation, and compliance-focused collections work while ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and comfortable handling high-volume inbound and outbound calls while meeting performance goals. Key Responsibilities Make inbound and outbound collection calls regarding delinquent auto loan accounts Communicate with customers via phone, email, and written correspondence Secure payments, payment promises, or establish repayment plans Provide professional and empathetic customer service in a collection's environment Review, process, and document account adjustments and updates Resolve payment discrepancies, disputes, and short payments Maintain accurate records of all customer interactions and collection activity Follow all state and federal debt collection laws (FDCPA) and company policies Manage an assigned portfolio of customer accounts Meet or exceed individual and team collections performance metrics Escalate accounts to supervisors or management when appropriate Perform additional duties as assigned Qualifications & Skills High school diploma or equivalent Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate Strong verbal and written communication skills Excellent time management and multitasking abilities Strong attention to detail and documentation accuracy Ability to negotiate and problem-solve effectively Computer proficiency, including Microsoft Office and account management systems Ability to work in a fast-paced, metric-driven collections department Ability to listen, speak, and enter data simultaneously Bilingual English/Spanish preferred (may be required based on business needs) Pay & Benefits Competitive hourly pay: $21 - $25/hour 401(k) with company match Medical, dental, and vision insurance Optional life insurance Paid holidays Paid vacation and sick time Opportunities for internal promotion and career advancement About Lobel Financial Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities. Lobel Financial is an Equal Opportunity Employer.
    $21-25 hourly 11d ago
  • Early Stage Collections Specialist, II

    Carrington Mortgage 4.5company rating

    Collector job in Orange, CA

    Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus. What You'll Do: Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. Perform other duties as assigned. What You'll Need: Knowledgeable of investor hierarchies for loss mitigation options. Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. Knowledge of relevant and industry-specific computer software packages. Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). Ability to understand basic collection issues and to collaborate and explore alternative solutions. Ability to apply state, federal and company requirements and make proper decisions. Ability to organize thoughts and ideas into understandable terminology. Negotiation skills that allow the Early Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. High school diploma or equivalent work experience. One (1) year collections experience in a customer service/call center environment and /or loan servicing experience. A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $22.5 hourly Auto-Apply 52d ago

Learn more about collector jobs

How much does a collector earn in Highland, CA?

The average collector in Highland, CA earns between $31,000 and $51,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average collector salary in Highland, CA

$40,000

What are the biggest employers of Collectors in Highland, CA?

The biggest employers of Collectors in Highland, CA are:
  1. Loma Linda University Health
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