Collector jobs in Indiana - 353 jobs

Are you passionate about delivering exceptional customer service and solving technical challenges? Join our Service Center team as an Online Banking and Bill Pay Specialist, where you'll provide comprehensive support for our electronic banking systems and ensure every customer receives the highest quality experience. What You'll Do Respond promptly to customer inquiries and concerns via phone and online conversations. Deliver top-tier customer service and technical support for Online Banking and Bill Pay users. Diagnose and resolve technical issues by asking the right questions and providing clear, easy-to-understand solutions. Guide users through hardware and software troubleshooting, with a basic understanding of networking technologies. Set up new Online Banking and Bill Pay users, process applications, and maintain accurate account information. Review system and product reports for accuracy and take appropriate action. Collaborate with internal departments to resolve complex issues. Assist with monthly reporting and serve as backup for other electronic banking products. What We're Looking For High school diploma or equivalent required; associate degree in computer technology or related experience preferred. Banking operations experience and knowledge of electronic banking products are a plus. Exceptional customer service and communication skills. Ability to explain technical concepts in simple terms. Strong problem-solving and analytical abilities. Professional demeanor and interpersonal skills. Ability to work independently under pressure and meet deadlines. Why Join Us? The National Bank of Indianapolis is the city's only locally owned national bank. We take pride in serving our community with personal attention and exceptional service. Our Electronic Banking team ensures clients have secure, reliable access to their accounts and payment services-anytime, anywhere. Just as we invest in our clients, we invest in our people. We've built a workplace employees genuinely appreciate-where you feel respected, supported, and part of something meaningful. We believe in growth from within, open collaboration, and celebrating each other's successes. If you join NBOFI, your voice will matter, your ideas will be valued, and you'll have the tools to thrive both professionally and personally.

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit

Role type: Permanent, Part time. Must be available to work weekends. Why You Will Be Excited About This Role At Laverty Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. Why You Will Like Working Here There are some exciting things happening at Laverty Pathology and the wider Healius business as we transform the way we work. As a Pathology Collector, we offer a range of different roles to work around you - full time, part time and casual, available across local clinics, meaning a short commute to work and more time spent with your loved ones. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. What You Will Be Doing As a Pathology Collector (Phlebotomist), you will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. No experience in Pathology Collection but have a customer service focus & a background in healthcare? We can support you to grow a rewarding career as a Pathology Collector by providing you with fully paid training and mentoring. Bring the right attitude and interest and we will bring the rest. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful. Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role * Other vaccinations based on location may be required / setting . Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate. * Corporate health insurance discounts, banking benefits and novated leasing salary packaging. * Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. * Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our Commitment to Diversity And Inclusion Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.

Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: * Manage a high volume of inbound and outbound calls in a fast-paced collections environment * Maintain and update assigned accounts within the collections system daily * Monitor and respond to client voicemail boxes, documenting and resolving messages promptly * Negotiate payment arrangements and settlements in accordance with company and client guidelines * Accurately update customer account information and notes * Verify and confirm customer account details and banking information * Process secure payments and update payment methods as needed * Investigate and resolve discrepancies on accounts * Communicate professionally with consumers, attorneys, and third-party representatives * Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies * Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: * Productivity metrics * Compliance with regulatory and internal standards * Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: * Previous collections experience required * High school diploma required; associate or bachelor's degree preferred * Experience in collections, customer service, sales, call centers, or QA is a plus * Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) * Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving abilities * High attention to detail and organizational skills * Professional demeanor with a customer-first attitude * Ability to multitask, prioritize, and manage time effectively * Self-motivated, accountable, and able to work independently * Positive mindset with adaptability and drive to learn * Comfortable working in a performance driven, bonus structured environment What We Offer: * Competitive base pay * Monthly performance-based bonus opportunities * Paid Time Off (PTO) and Paid Holidays * Comprehensive benefits package: Medical, Dental, Vision, Life Insurance * Short-Term Disability * 401 (k) retirement plan * Profit sharing * Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!

INOVA Federal Credit Union is seeking a Collections Specialist who demonstrates professionalism and a strong commitment to our core values of Trust, Respect, and Integrity. This role is responsible for working with members to resolve past-due accounts while maintaining positive relationships and providing exceptional service. Key Responsibilities: Contact members regarding delinquent accounts and payment arrangements Maintain accurate documentation and comply with all regulatory requirements Resolve issues with fairness, consistency, and professionalism Qualifications: Prior collections or financial services experience preferred Strong communication and problem-solving skills Ability to handle sensitive situations with discretion and respect If you are committed to ethical practices and supporting members with integrity, we invite you to apply.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. **Primary Duties/Responsibilities:** + Engage with the Technical Customer Advisor to understand when a job has been carried out. + Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. + Escalate to Technical Customer Advisor for speedy resolution in the event of issues. + Create and issue the invoice. + Respond to any billing queries (that would first come through the Customer Technical Advisor). **Qualifications** **Education/Experience/Background:** + High School Diploma/GED is required. + Experience of using computer invoicing systems or similar. + Invoicing and/or other financial experience. **Knowledge/Skills/Abilities:** + Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding. + Very numerate. + High attention to details. + Very organized and efficient. + Knowledge of, or ability to build knowledge of, the hazardous waste business. + Able to work collaboratively across different functions and to secure help from colleagues. **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent prepares and maintains documentation relating to customer casino credit, collections, check cashing processing and maintenance of such accounts. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) * Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. * Prepares and types correspondences, forms, reports, charts, and graphs. * Sets up and maintains all files, records and logs as required. * Places, accepts, and screens telephone calls and refers calls to others. * Receives, opens, and distributes incoming mail documents. * Ensures all necessary reports and correspondences are forwarded timely to the proper management. * Maintains the highest level of professionalism and confidentiality regarding the team members and guests. * Participates in the processing of customer credit applications including verification of bank and credit information. * Assumes responsibility for the maintenance of credit and collection files and required reports. * Reviews credit applications for completeness. * Ensures credit background checks on patrons are properly completed, updates patron credit files and completes all other necessary file maintenance. * Prepares reports as required by management concerning markers, also performs other duties as assigned. * Monitors compliance with IGC regulations and adherence to company credit policies. * Consistently displays positive morale and high service standards. * Adheres to all Indiana Gaming Regulations. NON-ESSENTIAL JOB FUNCTIONS * Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through the completion of a high school education or equivalent, as well as through a minimum of 5 years of experience in the Cage & Credit department, or an equivalent combination of education and experience. Extensive knowledge of Gaming regulations in regard to both Cage, Credit, and Collections functions. College degree preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): * Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. * Must successfully pass background check. * Must maintain strict confidentiality relative to financial data and casino policies. * Must successfully pass drug screening. * Must be twenty-one (21) years of age. * Must be able to work holidays and weekends, as well as flexible shifts. KNOWLEDGE OF: * Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point. * Excellent math skills. * 10-Key calculator. * Prior cashier or teller experience preferred. ABILITY TO: * Be flexible to work varying shifts and time schedules as needed. * This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. * Communicate effectively with outside contacts and all levels of team members. * Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation. * Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. Additional Details The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11:00AM - 7:00PM Pay Range: $16-$18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities * Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens * Log, order, process and assemble samples for shipping to laboratory * File requisitions, chain of custody forms, and associated paperwork * Courier specimens to drop off location and/or lab * Keep detailed record of client and patient interactions * Travel to third party collection sites to perform site inspections, as needed * Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. * All other duties as assigned Qualifications * HS diploma or GED, required * 1+ year of experience working directly with customers or patients required * Experience in healthcare, criminal justice, or a similar dynamic field preferred * Ability to perform observed collections and collect biological specimens, required * Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required * Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required * Must own a Smartphone with ability to enable location-tracking * Basic computer skills with the ability to set up applications independently, required * Strong attention to detail with excellent verbal and written communication skills, required * Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations * Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required * Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: * Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. * Refer more complex or complicated calls to qualified team member. * Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. * Track, follow-up and complete customer call backs to ensure inquiry resolution. * Collect payments whenever appropriate. * Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. * Research and resolve a wide variety of customer questions/issues. * Resolves and/or addresses complex customer problems or questions. * Knowledge of Fair Debt Collection Practices Act required. * Knowledge of relevant and industry-specific computer software packages preferred. * Strong negotiation skills * Ability to understand moderately complex problems and to collaborate and explore alternative solutions. * Ability to make decisions that have moderate impact on the immediate work unit. * Ability to organize thoughts and ideas into understandable terminology. * Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: * High school diploma or equivalent work experience * Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment * Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

: The Patient Accounting Collector # Self Pay resolves discharged self-pay patient accounts by making inbound and outbound calls to patients and guarantors to discuss outstanding balances, payment options and financial assistance programs.# This position focuses on maximizing cash collections, reducing bad debt and ensuring accurate documentation and follow-up in Epic while maintaining a high standard of patient service. ########### # # Required Skills # Qualifications: # High school diploma or equivalent required. Previous experience in a call center, telephone- based role and cash collections experience required. Experience in a hospital or medical business office preferred. Knowledge of insurance benefits, coordination of benefits and Indiana Medicaid programs preferred. Basic knowledge of medical terminology and healthcare billing practices preferred. Strong verbal and written communication skills when interacting with patients, the public, coworkers and professional offices. Bilingual (Spanish speaking) skills preferred. Proficient in PC applications, including Microsoft Word, Outlook and Excel. Epic experience preferred. Proficient with a 10 key calculator and ability perform mathematical calculations. Demonstrated problem solving and analytical skills. Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude.# Strong attention to detail. Ability to work in fast-paced environment and meet established deadlines. # # Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. # Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs # #Join our team of healthcare professionals at Powers Health.#Apply today! # Job Description: The Patient Accounting Collector - Self Pay resolves discharged self-pay patient accounts by making inbound and outbound calls to patients and guarantors to discuss outstanding balances, payment options and financial assistance programs. This position focuses on maximizing cash collections, reducing bad debt and ensuring accurate documentation and follow-up in Epic while maintaining a high standard of patient service. Required Skills & Qualifications: * High school diploma or equivalent required. * Previous experience in a call center, telephone- based role and cash collections experience required. * Experience in a hospital or medical business office preferred. * Knowledge of insurance benefits, coordination of benefits and Indiana Medicaid programs preferred. * Basic knowledge of medical terminology and healthcare billing practices preferred. * Strong verbal and written communication skills when interacting with patients, the public, coworkers and professional offices. * Bilingual (Spanish speaking) skills preferred. * Proficient in PC applications, including Microsoft Word, Outlook and Excel. Epic experience preferred. * Proficient with a 10 key calculator and ability perform mathematical calculations. * Demonstrated problem solving and analytical skills. * Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude. * Strong attention to detail. * Ability to work in fast-paced environment and meet established deadlines. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: * Medical, dental and vision coverage * Wellness program, including free screenings * Healthcare and Dependent Care Spending Accounts (HSA) * Retirement savings plan * Life insurance * Disability income protection * Employee Assistance Program (EAP) * Fitness center discount program * Tuition assistance and career development * Paid Time Off (PTO) * Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today!

Job DescriptionCollections Specialist Ready to Drive Your Career Forward? At Circle Logistics, were not just offering a job; were inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, weve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What Were Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Perform collection activities in order to meet current goals and metrics Customer Service Representative for open accounts receivable Review rejected invoices for validity Forward rejected invoices on to the appropriate parties for resolution Verify payment status of outstanding invoices Document interaction with customers Identify collection problems and recommend corrective action for slow/poor-paying customers Make collection calls Prepare and maintain demand letters Resend invoices and customer statements of account as needed or requested Review the cash application report for discrepancies Review unapplied and cash on hold reports and apply appropriately Notify CSR's when they have customers over credit limit Work with CSR's, Brokers, and Customers to bring them within approved credit limits Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy Perform other special projects and duties as assigned Minimum Qualifications: One year of collections/accounts receivable experience is required College Degree a plus Experience in the transportation industry is preferred Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel Must be able to multitask and work in a fast-paced environment Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred Must be a team player with high energy, strong organizational, and problem-solving skills Must be able to work with minimal supervision Benefits: Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, well keep the world moving!

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

If you are looking to start your career in customer service, training will be provided upon hire. We prefer to seek people with 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. We are open to people fresh out of school What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements.

Collections Consumer Specialist We are seeking highly motivated and goal-oriented individuals to join a Collections team as a Collections Consumer Specialist. In this role, you will be responsible for managing assigned accounts, making outbound calls to collect past due payments, and assisting account holders with various solutions. If you possess a strong work ethic, excellent communication skills, and thrive in a challenging environment, we encourage you to apply. Key Responsibilities: Manage assigned queues of various account types. Make outbound calls daily to collect past due payments. Work a minimum of 100 accounts daily. Handle inbound calls from account holders. Process and send necessary correspondence for debiting accounts. Offer assistance options to account holders with secured loans who are experiencing payment difficulties. Maintain consistent phone activity throughout the day, outside of scheduled breaks. Schedule: This is a full-time position with a rotating monthly schedule. Typical daily hours are from 8:00 AM, with a mix of earlier days (until 4:30 PM) and later days (until 5:30 PM). Required to work two Saturdays per month, which is paid as overtime if your 40-hour week is completed. New employees will work on-site for approximately four to six months to achieve performance goals before becoming eligible for a hybrid work model (one week in-office, one week remote). Qualifications: Some prior collections experience is a plus, but we are willing to train candidates with a strong aptitude. Goal-oriented with a proven track record of achieving targets. A team player with excellent reliability and attendance. Possess "thick skin" and maintain professionalism during challenging interactions with account holders. Strong communication and problem-solving skills. Compensation and Benefits: 16.50/HR - with a $500 3 month bonus completion. Significant opportunity to earn up to $1,500 quarterly in incentives by meeting individual and team performance goals, totaling up to $6,000 annually. Yearly raises based on performance reviews. Comprehensive benefits package Opportunities for professional development and advancement.

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad. ESSENTIAL DUTIES Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation. Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies. Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms. Maintain detailed and organized records of all collection activities, communications, and payment arrangements. Collaborate with internal departments to resolve billing discrepancies and disputes. Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support. Contribute to process improvements in collections and cash application workflows. Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution. PHYSICAL DEMANDS/WORK ENVIRONMENT Working conditions are typical for an office environment Work requires extensive work using a computer Maintain seated posture/position for eight or more hours per day Responsibilities may require evening and weekend work in response to needs of the systems being supported MINIMUM REQUIREMENTS High school diploma or equivalent. 0-2 years of experience in accounts receivable, collections, or cash application preferred. Proficient in Microsoft Excel and accounting software. Strong accuracy and attention to detail in data entry and payment application. A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. Strong communication and problem-solving skills for interacting with customers and internal teams. Commitment to continuous learning and skillset development. For internal use only: Admin001

The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement. * Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options. * Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps. * Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally. * Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner. * Establish and manage payment plans in accordance with internal policies and vendor guidelines. * Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy. * Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved. * Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management. * Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction. * Meet or exceed established productivity, quality, and collection performance goals. * Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations. * Participate in training initiatives, audits, and continuous improvement efforts. * Perform other duties as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Qualifications * High school diploma or equivalent (Associate degree preferred). * 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up. * Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation. * Working knowledge of financial assistance and charity care programs, including eligibility guidelines. * Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios. * Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies. * Proficiency in Microsoft Office applications (Excel, Word, Teams). * Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically. * High attention to detail with strong organizational and time-management skills. * Ability to work independently, exercise sound judgment, and meet deadlines.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11:00AM - 7:00PM Pay Range: $16-$18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Research and resolve a wide variety of customer questions/issues. Resolves and/or addresses complex customer problems or questions. Knowledge of Fair Debt Collection Practices Act required. Knowledge of relevant and industry-specific computer software packages preferred. Strong negotiation skills Ability to understand moderately complex problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1