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Collector jobs in Iowa

- 148 jobs
  • 35M Human Intelligence Collector - Hiring Immediately

    Us Army 4.5company rating

    Collector job in Council Bluffs, IA

    35M Human Intelligence Collector As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents. Bonuses up to $20K Requirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 23 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only) 101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above 36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language Skills You'll Learn Intelligence Collection Debriefing & Interrogation Intelligence Gathering & Analysis More To Consider The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started. About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***
    $30k-36k yearly est. 14d ago
  • Blood Collection Staff - Customer Service - Waterloo, IA

    Msccn

    Collector job in Waterloo, IA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Waterloo, Iowa): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $19.50/hr. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience
    $19.5 hourly 8d ago
  • Billing Coordinator - HME - Full Time Days

    Regional Health Services of Howard County 4.7company rating

    Collector job in Mason City, IA

    The Billing Coordinator coordinates and processes all home medical equipment referrals and walk in's verifying insurance coverage, complete doctor orders and documentation to ensure clean processing of claims. They perform their duties in a manner consistent with medical center philosophy and policy in areas relating to accounts receivable, public relations, and third-party relations. What you will do: * Enters PHI data into the billing software system, including client demographics, reimbursement and billing information. * Edits and corrects the CMS 1500 claim form using proper data elements for each payer, ensuring correct billing units, dates of service, codes and modifiers are used. Ensures claims are in compliance with payer regulations. * Performs all functions with the objective of maximizing reimbursement to MercyOne North Iowa Home Medical Equipment and ensuring the claim is paid/settled in a timely manner. Utilizes available data and resources to make decisions for completion of claims processing and keeps unbilled claims to a minimum level. Provides Manager with statistical feedback of accounts. * Communicates with other departments, physicians and their office staff, and nursing personnel as required to clarify billing discrepancies and obtain medical diagnostic information. * Demonstrates flexibility and adapts to changes in workload assignments. Acts as a backup when co-workers are absent, and assists in reducing others' backlog. Maintains a positive working relationship with co-workers, medical staff, and personnel from other departments. Instructs co-workers in sales order processing procedures and assists in the orientation and training of new employees. * Assists customers politely, promptly, and accurately. Demonstrates good listening skills. Asks clarifying questions to meet customer's needs. Hours/Schedule: * Full Time/Days Minimum Qualifications: Education: Associate degree or business college courses that equate preferred. Experience: Completion of medical terminology course or an equivalent combination of education and experience preferred. Demonstrated competence in a medical insurance setting for six months to one year preferred Special Skills and Competencies: * Ability to deal tactfully and diplomatically with other employees and with the public regardless of economic status, race, religion, age, sexual orientation, disability or ability to pay. * Must possess sufficient logic skills to make necessary judgment expediting work flow. * Must be detail orientated and able to prioritize. * Ability to understand, interpret and explain insurance benefits. * Knowledge of medical equipment and its uses * Must have demonstrated competence in the use of personal computer using Windows, Excel Spreadsheets and Word. * Ability to type 55 WPM preferred. Position Highlights and Benefits * Education Assistance offered * Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 20 hours per week or greater * Competitive wages; including weekend and night differentials * Generous paid time off program * Retirement Savings program with employer match starting on Day 1 Ministry/Facility Information: MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region. MercyOne Medical Group - North Iowa is part of Iowa's largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $36k-44k yearly est. 33d ago
  • Collector - Outbound

    Linde Plc 4.1company rating

    Collector job in Ankeny, IA

    Linde Gas & Equipment Inc. Collector - Outbound Linde Gas & Equipment Inc. is seeking an Outbound Collector to join our team located in Ankeny, IA. Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts. What we offer you! Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs * Career growth opportunities * Additional compensation may vary depending on the position and organizational level Responsibilities * Answer inbound phone calls from internal and external customers * Process payments * Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way * Refer customer disputes to field personnel for final resolution * Make payment arrangements on delinquent accounts * Perform outbound collections calls in support of credit release procedures * Escalate customer disputes and collections situations as necessary * Assist team in meeting inbound service level standards * Other duties as assigned Requirements * HS diploma/GED required * 2 years Credit & Collections experience * Handling inbound calls in a fast-paced environment * Computer experience in Word and Excel * Customer service skills * Effective verbal communication skills * Working successfully in a team environment Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at **************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
    $30k-35k yearly est. 55d ago
  • On-Site Collector - Des Moines, Iowa

    Transworld Systems Inc. 4.3company rating

    Collector job in Des Moines, IA

    , with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts. * Provide thorough, efficient, and accurate account updates on computer files for each call made or received. * Demonstrate effective skip-tracing techniques by locating consumer contact information. * Counsel delinquent consumers to assist in finding funds to meet their payment obligations. * Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with company policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. Qualifications * High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience. * Previous collections experience preferred. * Basic computer skills. * Ability to maintain the highest level of confidentiality. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment: * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $17 hourly 9d ago
  • Collections Specialist

    Greenstate Credit Union 3.9company rating

    Collector job in North Liberty, IA

    Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Job Requirements/Expectations High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
    $29.2-34.1 hourly Auto-Apply 10d ago
  • Collections Representative

    Credit Bureau Services of Iowa 3.9company rating

    Collector job in Oskaloosa, IA

    Join the CBSI Team! Credit Bureau Services of Iowa, Inc, a trusted name in consumer-friendly collections for more than 70 years, is currently seeking a Collections Representative to join our team. Primary responsibilities include initiating conversations with customers by phone and mail to collect payments and settle accounts. If you're good with people and have excellent communications skills, let's talk! This is a full-time position; salary plus bonus is commensurate with experience. Potential earnings of $40,000 + per year. RESPONSIBILITIES Contacting consumers to collect payments on past-due accounts and resolve discrepancies using a supportive approach. Locating consumers via various databases. Verifying all consumers' information, including phone numbers and addresses. Providing excellent customer service by listening to consumers' explanations and establishing new repayment terms, if appropriate. Offering advice and communicating in a respectful courteous manner. Recording new repayment terms, when appropriate. Monitoring and maintaining account database. Complying with federal and state debt collection regulations. Requirements High school graduate, an associate's or bachelor's degree; preferred. 1-2 years' experience in the medical field; preferred. Knowledge of billing and collections procedures helpful. Strong attention to detail. Commitment to excellent customer service. Strong verbal and written communication skills. Ability to prioritize and manage multiple responsibilities. Benefits Competitive salary plus bonus Simple IRA Paid time off Family-friendly, energetic, flexible work environment Health Insurance, Dental and Vision Available
    $40k yearly Auto-Apply 60d+ ago
  • Project Service Billing Specialist

    Tri-City Group 4.3company rating

    Collector job in Davenport, IA

    Tri-City Group is currently seeking a Project and Service Billing Specialist for an immediate opening in Davenport, IA. The Project and Service Billing Specialist will be responsible for billing, posting, and managing account invoices on all work in progress, service and completed projects. Responsibilities include but are not limited to: Create invoices and supporting documentation as required to be sent directly to the customers/clients Collaborate with Project Managers, Service Manager and Divisional Managers to resolve any job or project discrepancy in order to complete the billing functions Build and maintain rate templates by customer within billing system Maintain Time & Material rate templates within the billing system, with direction from Manager Partner with customers to process billing functions according to customer specification, including, but not limited to submitting via customer billing interface systems/portals Work with customers/clients on any issues or information needed for their ability to submit payment for services Manage Account Statuses Critical thinker and problem solver Perform any additional duties as directed by Divisional Manager Qualified candidates will have a high school diploma (or GED), 2 years of project billing experience and/or equivalent combination of education and experience. Previous experience on a construction project is preferred but not required. Candidates must possess strong attention to detail, tact and consideration, focus on accuracy, solid communication skills, the ability to meet deadlines, self-motivation, and be organized. All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
    $35k-40k yearly est. 60d+ ago
  • Debt Collector

    Blitt and Gaines PC 3.6company rating

    Collector job in Des Moines, IA

    Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25
    $29k-35k yearly est. 60d+ ago
  • Insurance Billing Specialist

    Shenandoah Medical Center 4.0company rating

    Collector job in Shenandoah, IA

    Job Description 1. Review and submit clean claim for payment Reviews and corrects all claim edits in the clearinghouse. Reviews and corrects all edits within the EMR software. Ensure proper secondary billing. Review and submit Paper claims with required attachments if appropriate. Verifies all unknown information with the appropriate department. 2. Process Medicare DDE. Review and correct all Medicare claim edits for submission to WPS. Review and correct all Return to Provider claims. 3. Completes Timely Follow-Up. Reviews account balances to ensure accuracy. Achieves department weekly goal for follow-up. Works with payers on denials with processes including, but not limited to, phone call verifications, medical records submission, reconsideration and appeals. Ensures the proper and timely submission of patient responsibility to statement vendor. 4. Completes Regular Review of Aging. Reviews aging reports on a regular basis. Completes frequent follow up on aged accounts. Reports issues to direct supervisor. 5. Performs other duties as assigned. Submission of reconsideration and appeals for payer denials as required. Completes and passed all training and exams.
    $27k-34k yearly est. 30d ago
  • Commercial Collections Representative

    W.F. Young 3.5company rating

    Collector job in Des Moines, IA

    About this role: Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans Review account equity to determine loss projections Monitor portfolio for policy compliance and adherence to risk ratings Assist in the training of entry level staff Participate in conducting issue specific training in conjunction with Manager Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue Lead by example, handle core assignments effectively while taking on additional responsibilities Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service/Customer Care experience Experience with Accounts payable/Accounts receivable Intermediate Microsoft Office (Word, Excel, and Outlook) skills Excellent verbal, written, and interpersonal communication skills Ability to provide strong customer service while actively listening and responding in an appropriate manner Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change Sound analytical skills with high attention to detail and accuracy Experience delivering results in a fast-paced, deadline driven environment Sound organizational, multi-tasking, and prioritizing skills Job Expectations: This position is not eligible for Visa sponsorship Candidate must be based out of posted location This position offers a hybrid work schedule Relocation assistance is not available for this position Ability to work additional hours as needed Posting Location: DES MOINES, IA Irving, TX Chandler, AZ Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $29k-32k yearly est. Auto-Apply 25d ago
  • Commercial Collections Representative

    Wells Fargo Bank 4.6company rating

    Collector job in Des Moines, IA

    About this role: Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans Review account equity to determine loss projections Monitor portfolio for policy compliance and adherence to risk ratings Assist in the training of entry level staff Participate in conducting issue specific training in conjunction with Manager Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue Lead by example, handle core assignments effectively while taking on additional responsibilities Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service/Customer Care experience Experience with Accounts payable/Accounts receivable Intermediate Microsoft Office (Word, Excel, and Outlook) skills Excellent verbal, written, and interpersonal communication skills Ability to provide strong customer service while actively listening and responding in an appropriate manner Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change Sound analytical skills with high attention to detail and accuracy Experience delivering results in a fast-paced, deadline driven environment Sound organizational, multi-tasking, and prioritizing skills Job Expectations: This position is not eligible for Visa sponsorship Candidate must be based out of posted location This position offers a hybrid work schedule Relocation assistance is not available for this position Ability to work additional hours as needed Posting Location: DES MOINES, IA Irving, TX Chandler, AZ Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $28k-32k yearly est. 54d ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    Job Description Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 23d ago
  • 35M Human Intelligence Collector

    Us Army 4.5company rating

    Collector job in Tabor, IA

    As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents. Bonuses up to $20K Requirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 23 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only) 101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above 36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language Skills You'll Learn Intelligence Collection Debriefing & Interrogation Intelligence Gathering & Analysis More To Consider The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started. About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***
    $30k-36k yearly est. 14d ago
  • Collections Specialist

    Greenstate Credit Union 3.9company rating

    Collector job in North Liberty, IA

    Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Job Requirements/Expectations High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
    $29.2-34.1 hourly Auto-Apply 9d ago
  • Insurance Billing Specialist

    Shenandoah Medical Center 4.0company rating

    Collector job in Shenandoah, IA

    1. Review and submit clean claim for payment Reviews and corrects all claim edits in the clearinghouse. Reviews and corrects all edits within the EMR software. Ensure proper secondary billing. Review and submit Paper claims with required attachments if appropriate. Verifies all unknown information with the appropriate department. 2. Process Medicare DDE. Review and correct all Medicare claim edits for submission to WPS. Review and correct all Return to Provider claims. 3. Completes Timely Follow-Up. Reviews account balances to ensure accuracy. Achieves department weekly goal for follow-up. Works with payers on denials with processes including, but not limited to, phone call verifications, medical records submission, reconsideration and appeals. Ensures the proper and timely submission of patient responsibility to statement vendor. 4. Completes Regular Review of Aging. Reviews aging reports on a regular basis. Completes frequent follow up on aged accounts. Reports issues to direct supervisor. 5. Performs other duties as assigned. Submission of reconsideration and appeals for payer denials as required. Completes and passed all training and exams.
    $27k-34k yearly est. 29d ago
  • Commercial Collections Representative

    Wells Fargo 4.6company rating

    Collector job in Des Moines, IA

    About this role: Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research * Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans * Review account equity to determine loss projections * Monitor portfolio for policy compliance and adherence to risk ratings * Assist in the training of entry level staff * Participate in conducting issue specific training in conjunction with Manager * Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue * Lead by example, handle core assignments effectively while taking on additional responsibilities * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders * Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: * 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Customer service/Customer Care experience * Experience with Accounts payable/Accounts receivable * Intermediate Microsoft Office (Word, Excel, and Outlook) skills * Excellent verbal, written, and interpersonal communication skills * Ability to provide strong customer service while actively listening and responding in an appropriate manner * Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change * Sound analytical skills with high attention to detail and accuracy * Experience delivering results in a fast-paced, deadline driven environment * Sound organizational, multi-tasking, and prioritizing skills Job Expectations: * This position is not eligible for Visa sponsorship * Candidate must be based out of posted location * This position offers a hybrid work schedule * Relocation assistance is not available for this position * Ability to work additional hours as needed Posting Location: * DES MOINES, IA * Irving, TX * Chandler, AZ Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $28k-32k yearly est. 4d ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 24d ago
  • Debt Collector

    34259-Blitt and Gaines PC

    Collector job in Urbandale, IA

    Job DescriptionDescription: Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Requirements:
    $26k-36k yearly est. 20d ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Collector job in West Des Moines, IA

    SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. Auto-Apply 60d+ ago

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