Resolution Specialist
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
Resolution Specialist
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Refuse Collector
Wilmington, OH
Refuse Collector - Sanitation Department The City of Wilmington is seeking a full-time Refuse Collector for the Sanitation Department. Under immediate supervision, the Refuse Collector collects and disposes of both waste and recycling generated by the City's household and commercial users. REQUIRED QUALIFICATIONS:
Must be at least 18 years of age.
Completion of secondary education or equivalent (high school diploma or GED); or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
Must possess a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance plan.
ESSENTIAL FUNCTIONS OF THE POSITION:
Dismounts garbage trucks to collect garbage and remount trucks to ride to the next collection point; manually picks up trash receptacles, furniture and other items placed at curbside and loads into truck bodies; operates equipment that compresses collected refuse; operates automated or semi-automated hoisting devices that raise refuse bins and dump contents into openings in truck bodies; cleans trucks or compactor bodies after routes have been completed; dumps refuse and/or recyclable materials at disposal sites; participates in leaf collection.
Sorts items set out for recycling and throws materials into designated truck compartments; makes special pickups of recyclable materials, such as food scraps, used oil, discarded computers, or other electronic items.
Communicates with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns, or other maintenance problems.
Tags garbage or recycling containers to inform customers of problems, such as excess garbage or inclusion of items that are not permitted.
May drive trucks, following established routes, through residential streets or alleys or through business or industrial areas.
Maintains the appearance of the landfill; picks up litter; assists in housekeeping landfill shop; hauls dirt to fill landfill when needed.
Cleans and performs preventative maintenance on vehicles and equipment.
The starting base salary will be consistent with the City's approved pay plan; this position's starting salary is $17.31 per hour. This position works Monday through Friday, 4 AM to 12 PM, with paid holidays. The City of Wilmington is an equal opportunity employer. To request a reasonable accommodation to participate in the application process, please contact the City of Wilmington, Department of Human Resources, via email ********************* or phone **************. Please be prepared to provide information in support of your reasonable accommodation request.
Billing Coordinator
Dublin, OH
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
Auto-ApplySenior Collections Specialist
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-REMOTE
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyB2B Billing & Collections Specialist
Olde West Chester, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Schedule:** Monday-Friday 8am to 4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; paid training; 40 hours/week
+ Promote from within culture
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
+ Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
+ Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
+ Determine proper payment allocation as required or requested by A/R processing personnel.
+ Resolve short payment discrepancies that customers claim when making payment.
+ Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
+ Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
+ Resolve and clear credit balance invoices before such invoices age 60 days.
+ Prepare monthly collection reports to be submitted to Management.
**Qualifications**
+ 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
+ Commercial collections experience is ideal.
+ High school diploma or equivalent.
+ Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
+ Basic math and analytical skills
+ Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
+ Ability to multi-task and prioritize while speaking with customer.
+ Demonstrates good active listening skills, telephone skills and professional email communication skills.
+ Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
+ Must possess average keyboarding speed with a high level of accuracy.
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Billing Coordinator
Cincinnati, OH
Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
About Inverse Technology Solutions
Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.
Job Description: Telecom Billing Analyst
Perfect job for those looking to make a career in an established ever-growing technology company.
A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures.
You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly
occur, so your duties are to catch and correct them.
Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy.
The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic
imports.
Duties will include;
Enter invoices both manually and from carriers billing portals via electronic loading process
following establish format and customer specific business rules.
Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings.
Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers.
Responsible for auditing/approving telecommunication service provider invoices for payment processing.
Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing.
Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan.
Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy.
Preferred Qualifications:
Advanced level skills in Microsoft Office (Excel, Outlook and Access)
Candidate needs to know how to run V-Lookups and Pivot Tables
Ability to self-motivate, multi-task and multi-task.
Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money.
Work Remotely
No
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Education:
High school or equivalent (Required)
Auto-ApplyCollector
Independence, OH
Locate and monitor overdue accounts.
Record information in our Collection Software about the financial status of customers and the status of collection efforts.
Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract.
Advise customers of necessary actions and strategies for debt repayment.
Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information.
Arrange for the timely repayment of payment due and past due accounts.
Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management.
Locate vehicles for repossession or to avoid repossession.
Get customers to redeem whose vehicle has been repossessed.
Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current.
Requirements and Experience:
High School diploma or GED. Excellent verbal and written communication skill is essential.
Must be able to pass a comprehensive background check.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Collector: 1 year (Required)
License/Certification:
Driver's License (Preferred)
Ability to Relocate:
Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person
Collections Specialist-National Accounts
Wilmington, OH
Collections Specialist-National Accounts, Starting $16-$24 hr
Full-Time, Monday - Friday, 8:30am - 5pm
Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is currently seeking a Collections Specialist- National Accounts. The Collections Specialist-NA position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques.
Desired Skills and Experience:
Must be computer literate and able to type 60 wpm
Must be professional, self-motivated, energetic, and have excellent attendance.
Excellent analytical, verbal, and written communication skills.
Must be result-oriented and solution-driven.
Basic knowledge of Windows, Outlook and other Microsoft products
Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Auto-ApplyBilling Specialist
Akron, OH
Job DescriptionDescription:
FULL-TIME
Applicants must be located in Northeast OH.
The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up.
Essential Functions and Duties:
Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing.
Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services.
Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions).
Provide insurance verification and prior authorization for clients.
Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues.
Weekly compile and transmit claims
Upload EOB into scanning solution (eBridge).
Assists with prior authorization/benefit coordination and rebill claims, as needed.
Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims
Identify and assists in resolution of errors for all Insurance claims
Performs regular review and investigates unpaid claims and other accounts receivable management projects.
Assist clients in accessing and trouble shooting our Payment Hub, an online payment system.
Fixes and Reversal of Payment issues on the Ohio MITS portal
Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files
Assist other staff with general inquires and requests, as needed
Unique responsibilities as assigned by supervisor or Management
Qualifications:
Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience.
Knowledge, Skills and Abilities:
Excellent and proven attention to detail
Strong computer/software management skills
Excellent math skills.
Ability to work well within a team environment
Ability to work with a diverse group of people
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008.
While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds.
The position requires regular use of a computer, calculator, and telephone.
Work Environment:
This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions.
The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
EEO Statement
Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requirements:
Billing Coordinator
Akron, OH
**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
**Billing Coordinator**
**Full Time - Wage 16.75/ hourly**
**OUR MISSION AND PERFORMANCE EXPECTATIONS**
The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description.
**SUMMARY**
The Funds Specialist is a full time position and is considered nonexempt and paid hourly. The Funds Specialist is responsible for overseeing the maintenance and protection of individual funds for an assigned state or region. The Funds Specialist monitors implementation of individual fund policies and procedures, audits individuals' accounts, reviews reconciliations and reports mismanagement or abuse of individual funds. The Funds Specialist may perform Representative Payee duties and payee account transactions for the individuals served. The Funds Specialist works at the state or regional office.
**ESSENTIAL JOB FUNCTIONS**
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
**Money Management Services and Bank Accounts**
+ Coordinates and manages funds in alignment with money management plans and financial transaction consents.
+ Performs Representative Payee Designee duties, as assigned.
+ Administers pre-paid bank card programs, as applicable.
+ Tracks and records deposited funds for beneficiaries and deposits payments when necessary.
+ Assists with opening irrevocable burial trusts, special needs trusts, etc. and coordinates handling of individual funds in the event of death.
+ Completes routine and end of year tax filing for applicable persons served.
**Financial Transactions, Registers, and Supporting Documentation**
+ Reviews and processes routine personal spending and special requests for funds, promptly recording on corresponding transaction registers or ledgers.
+ Maintains records of expenditures, including original receipts and signatures.
+ Makes payments on behalf of persons served, including room and board, rent, utilities, medical co-payments and others.
+ Follows policy and procedure when issuing checks from individual fund accounts.
**Account Reconciliation, Audits, and Recordkeeping**
+ Reconciles transaction registers to funds source (ledgers/etc.) at least monthly or more frequently, as applicable.
+ Reviews transaction registers to verify accuracy of transactions register balances by reviewing starting and ending balances, deposits, expenditures, cash count, and bank card or account balance verification.
+ Brings questions or inconsistencies to the primary money manager (or other party if this person is suspected) for resolution.
+ When an external party is Representative Payee, maintains records and shares them with the external Representative Payee, as indicated.
**Reporting**
+ Conducts routine reviews of account balances and, as indicated, completes high balance alert notifications and takes steps to avoid exceeding asset limits to maintain eligibility.
+ Assists with reporting combined asset and account information to benefit entities (e.g., Social Security Administration).
+ Assists with collecting and organizing documents for external audits of Representative Payee Accounts.
+ Promptly reports suspected misuse of funds or property, as required by applicable policy and procedures.
**Other**
+ Performs other related duties and activities as required.
**SUPERVISORY RESPONSIBILITIES**
+ None
**Minimum Knowledge and Skills required by the Job**
_The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:_
**_Education and Experience:_**
+ High school diploma/GED required Associates degree in related field preferred with account management experience preferred.
+ Proficiency in accounting, intermediate to advanced computer skills and applications preferred.
**_Certificates, Licenses, and Registrations:_**
+ Current driver's license, car registration and auto insurance if driving on the behalf of the Company.
**_Physical Requirements:_**
+ **Light work.** Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
**AMERICANS WITH DISABILITIES ACT STATEMENT**
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Billing Coordinator
Youngstown, OH
Pro Shop Billing Coordinator Youngstown, OH 44420
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $17.00-$20.00/Hour (Based on Experience)
Tracking and Billing Pro Shop startup costs
Post-billing reviews and update/ Financial Performance reports
Responsible for lease billing, fuel billing, and mileage collection for assigned facilities
Assist with coding of outside rental invoices for payment
Provided administrative assistance to assigned locations when necessary
Full Time
1 year of experience in a finance department and/or transportation industry
Excellent communication skills (written & verbal)
Must be able to adapt to various software applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#otherjob
Billing and Accounts Receivable
Cleveland, OH
Job Description
Billing and Accounts Receivable
Full-time, Great Pay and Benefits!
Immediate Opening!
We are moving in February 2026 to Westlake!!
Pay Range: $17/hr. to $20/hr.
Achievement Centers for Children
is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally.
We are currently seeking a full-time
Billing & Accounts Receivable
staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026.
Some of the responsibilities include:
Communicating and coordinating with funding sources to obtain client funding approval before provision of services
Discussing payment arrangements and subsidy options with families
Creating invoices, billing utilizing the County software system, and submitting invoices for payment
Completing attendance verification for all programs and compiling data summaries
Processing and posting payments received
Making collection calls and sending clients to collections when necessary
The right candidate must have:
High school diploma is required, 2 years of college in a related field preferred.
Billing and collection experience required.
Must have strong customer service and interpersonal skills
Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus).
Be highly organized, display initiative, and be detail-oriented.
Occasional travel to a local satellite office required.
Must have a valid driver's license, auto insurance, and reliable transportation.
We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development.
Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer
Credit Collection Specialist 1
New Bremen, OH
: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
**Job Posting External**
**Job Duties**
+ Customer Collection Activities - Maintain regular communication with customers to assure that assigned accounts are kept in current status and payment is forthcoming. Provide customer service and maintain appropriate documentation of collection procedures performed to reference for future communications. Follow up in a timely manner on past due invoices. Proactively confirm approval of all larger invoices with key customers. Enlist the efforts of Branch Management, General Managers, and Directors to accelerate the collection process.
+ Credit Review - Monitor credit status on all assigned accounts. Coordinate and work with Regional Credit Specialist on resolution. Assist Collection Specialist Regional with research and resolve of past due accounts. Research customers through Dunn & Bradstreet, Company history, and other internet sources to determine risk. Follow up with customers on delinquent accounts to determine approval of orders
+ Report Preparation and Review - Review portfolio using Accounts Receivable (AR) Metrics & Detail Reports. Prepare and review portfolio and aging reports with Branch Management team and customers on monthly basis. Review portfolio with Supervisor on monthly basis.
+ Miscellaneous - Monitor credit status on all assigned accounts. Research and reconcile account history as needed. Process electronic payments as requested. Perform accounting adjustments as needed. Perform other duties as assigned.
**Minimum Qualifications**
+ Less than 2 years related experience
+ Associate degree (Accounting)
+ Non-degree considered if 6+ years of related experience along with a high school diploma or GED
+ Per 8-hour shift. Sit 8 hours and stand 0 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent lifting, walking and climbing stairs. Occasional use of office equipment (copiers, printers, etc.).
**Preferred Qualifications**
+ Attention to detail and ability to work independently with appropriate guidance.
+ Analytical and objective decision-making skills.
+ Good communication skills and problem-solving capabilities.
+ Good computer skills.
+ Ability to multitask and work in fast-paced environment.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Billing Specialist - 499464
Toledo, OH
Title: Billing Specialist
Department Org: Patient Financial Services - 108870
Employee Classification: B5 - Unclass Full Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 800am End Time: 430pm
Posted Salary: Starting at $21.21
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing.
Minimum Qualifications:
1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billing specialist position at UTMC will be grandfathered).
2. Two years medical billing experience in a healthcare setting required.
3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course.
4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
5. Knowledge of UB04 Billing Form.
6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding.
7. Ability to quickly learn to bill specific financial classes/payers.
8. Actively participates in performance improvement activities as it relates to job duties.
9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
10. Working knowledge and understanding of the laws governing billing and collection practices required.
11. Must have prior experience with Excel, and Word.
12. Ability to work independently, prioritize and complete tasks within established timeframes.
Preferred Qualifications:
1. Knowledge of revenue cycle procedures.
2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred.
3. EPIC knowledge/experience preferred.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Collections Specialist
Independence, OH
R10069038 Collections Specialist (Evergreen) (Open)
Airgas is Hiring for a Collections Specialist in Independence, OH !
At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.
We are looking for you!
Strong passion for fostering an environment of Diversity, Inclusion and Respect.
Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.
Schedule: Hybrid (Upon training completion)
Pay - 22 an hour
Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment
Recruiter: Natasha Walker/ ************************* / ************
Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency.
Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues.
Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management.
Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate.
________________________Are you a MATCH?
Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations.
Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team.
Customer-focused behavior, including building positive relationships and understanding customer needs.
Ability to handle challenging situations diplomatically and professionally.
Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary.
Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred.
High School Diploma/GED required.
Associate's/Bachelor's degree preferred.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplyCaring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Full time * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
* Shift, Weekend & PRN differential
About Fisher-Titus:
Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation.
Vision: Be the first choice for healthcare and employment within our community
Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community
General Summary:
Responsible for submitting medical claims to insurance companies and payers such as Medicare and Medicaid. Responsible for reading patient charts to determine medical history, including diagnoses and treatments given. Utilize established medical codes to transcribe patient history that will be used by the office's physicians as well as insurance companies. Responsible for the timely submission of technical or professional medical claims to insurance companies.
Essential Functions:
* Code and enter all patient visits, tests, etc.
* Ensure the accuracy of all patient information in the billing system.
* Ensure the timeliness of all charges.
* Verify, adjust, and correct bills to ensure accuracy and consistency.
* Ensure compliance with all federal, state, and third party billing requirements, rules, and regulations.
* Reviews and researches accounts to identify errors with claims.
* Ensures corrected claims are created and sent to the payer in a timely fashion.
* Reviews account information and able to explain charges and other related inquiries while complying with HIPAA guidelines.
Collections Specialist
Ohio
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Collection Specialist will be responsible for contacting patients in an attempt to collect outstanding balances, processing adjustments, and establishing payment plans. The Specialist will be committed to providing exceptional customer service while resolving billing issues to meet organizational goals. They will also be dedicated to maintaining accuracy, compliance, and professionalism in all interactions to support the financial health of the company.
Responsibilities
Contact patients for payments on outstanding balances
Process account adjustments as appropriate
Post patient payments
Manage and promote autopayment plans
Establish payment plans for past due accounts
Manage incoming and outgoing calls efficiently and professionally
Ensure that any patient questions or concerns are routed to the proper department
Investigate and resolve any patient issues
Follow up with patients as appropriate
Maintain confidentiality and adhere to HIPAA regulations
Embody AnewHealth's Core Values in all communications and interactions.
Other duties as assigned.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma or equivalent GED.
Experience
1+ years of experience in a collections or customer service.
Preferred: Prior experience in receivable accounts, medical billing, or healthcare administration.
Skills & Abilities
CRM, Salesforce highly preferred
Phone systems, Five9 highly preferred
Excellent communication skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
Ability to work independently in a remote setting with strong time management skills.
Physical/Mental Demands
This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed.
Schedule
This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire
.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
Auto-ApplyDriver / Data Collector in Hillsboro, OH
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
Auto-ApplyDriver / Data Collector in Hillsboro, OH
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.