35M Human Intelligence Collector
Collector job in Overland Park, KS
As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents.
Bonuses up to $20K
Requirements
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
Testing & Certifications
23 Nationally Recognized Certifications Available
10 weeks of Basic Training
20 weeks of Advanced Individual Training
95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only)
101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above
36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language
Skills You'll Learn
Intelligence Collection
Debriefing & Interrogation
Intelligence Gathering & Analysis
More To Consider
The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
About Our Organization:
The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Part Time Positions.
***Click apply for an Interview***
Drug Screen Collector
Collector job in Leavenworth, KS
The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care.
The Guidance Center (TGC) is currently seeking a Drug Screen Collector. This position is responsible for observing random drug testing for substance abuse clients served by The Guidance Center. Evenings required (1+ days per week after 5 p); Weekends Required.
Benefits for Recovery Services Technician
Medical, Dental, Vision
KPERS Retirement System
Aflac, Life, Legal Shield, and ID Theft Insurance
Paid Time Off and 9 Paid Holidays
Flexible Schedules
$20.28 - $22.76 hourly, paid biweekly.
Qualifications for Recovery Services Technician:
EDUCATION AND LICENSURE:
Required: High school diploma or GED
EXPERIENCE:
Required: None
Preferred: Experience working in the addictions field.
Primary Responsibilities:
1. Conduct random drug testing as part of the substance abuse prevention program at Leavenworth, Atchison, Oskaloosa, and Guiding Lights locations.
2. Ensure all related documentation is completed accurately and submitted as required by program guidelines
3. Provide documentation (clinical notes, reports, and other professional products) which complies with TGC's Quality Improvement standards and the requirements of all funding sources.
4. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism
5. Meet supervision requirements and expectations as determined with immediate supervisor
6. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources
7. Participate in training as directed by the immediate supervisor or TGC management staff.
8. Meet HIPAA standards for confidentiality of medical records
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyBilling Coordinator
Collector job in Kansas City, KS
The Role
The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City.
Key Responsibilities
Specific responsibilities include, but are not limited to:
Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions
Generate and distribute pre-bills on a monthly basis
Participate in monthly meetings with partner to review unbilled and AR inventory
Process narrative edits and time and cost adjustments
Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client
Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed
Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary
Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely
Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers
Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries
Participate in collections activities as needed, and identify and escalate deductions and/or collections issues
Maintain telephone, email and personal contact with clients, attorneys, and staff
Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections.
Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client.
Observe confidentiality in all Firm and client matters
Other duties as they arise
Qualifications
2-5 years of years' experience in a billing role, preferably at a law firm.
Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
Experience with Elite 3E software preferred.
Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable.
Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors.
High school diploma required.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:
Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement
Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits.
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
**Principals only**
#LI-HYBRID #LI-AP1
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
Auto-ApplyCustomer Service Teammate
Collector job in Gardner, KS
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Medical Billing Specialist
Collector job in Kansas City, KS
GENERAL DESCRIPTION This position will primarily handle insurance claim submissions, payment posting, and researching claim rejects/denials. This position must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines. ESSENTIAL JOB FUNCTIONS
Submits claims to government and commercial payers according to timely filing requirements.
Posts payments and remittance advices in appropriate database(s).
Tracks and collects aging accounts receivables.
Research claim denials & clearinghouse edits.
Completes requests for medical information and other related correspondence.
Identifies and analyzes open claims and corrects billing errors.
Re-submits claims to insurance carriers as appropriate.
Monitors all past due accounts for payment.
Contributes to a cohesive departmental unit.
Maintains regular and predictable attendance.
REQUIRED SKILLS
High School Diploma or GED
Excellent written and oral communication skills
Working knowledge of commercial and government insurance plans
1-2 years of previous medical billing experience
Basic knowledge of Microsoft Office
Medical terminology
Self-starter, team player, analytic & problem-solving abilities
PREFERRED SKILLS
Billing and/or coding education or certification
Personal experience with a disability
COMPETENCIES
Detail oriented.
Maintains HIPAA and other confidentiality requirements.
Remains flexible when faced with schedule changes, interruptions, or the need to deal with difficult situations.
Demonstrates personal integrity and sound judgement.
Works independently or as a team with little guidance.
Models professional attitude and demeanor.
Demonstrates sound time management and organization skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.
Billing Specialist
Collector job in Shawnee, KS
This role is based in our Shawnee, KS office. As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable. Responsibilities Include: * Process event orders within established guidelines while adhering to the department's goals and objectives.
* Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
* Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
* Respond to customer inquiries regarding billing issues.
* Generate weekly sales reports for current events that are distributed to internal business groups.
* Provide final event stats for month-end financials.
* Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
* Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
* Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
* Maintain excellent customer service internally and externally.
* Adhere to general accounting practices where applicable.
* Travel required.
Collections Agent
Collector job in Wichita, KS
Job Description
WHO WE ARE: Nuvative is a fast-growing innovative technology company impacting employees through continuing education and guidance. As an employer of choice, we provide our employees with a culture of kindness, fairness, self-development, contribution, collaboration, diversity, innovation, and fun.
OUR OFFERING: We provide our customers with the opportunity to secure the cash they need, quickly and securely online through our subsidiary, Net Pay Advance, Inc. Our suite of online lending solutions features payday loans, installment loans, and line of credit.
JOB PURPOSE: A Collections Agent is responsible for engaging with customers who have past-due short-term loans to negotiate payment arrangements, resolve account issues, and provide excellent service while adhering to all regulatory requirements. This role ensures the company maintains healthy portfolio performance, minimizes delinquency, and supports customers in returning to good financial standing.
REQUIREMENTS
Make outbound collection calls and receive inbound inquiries to assist customers with past-due accounts.
Clearly communicate account status, repayment options, and consequences of continued delinquency in a respectful and professional manner.
Negotiate and document effective payment arrangements in alignment with company policies.
Handle high call volumes with consistent quality and adherence to scripting standards.
Review customer accounts for accuracy, documentation, and prior collection efforts.
Update notes, contact attempts, and payment commitments in the system in real time.
Identify potential disputes, fraud indicators, or hardship situations and escalate appropriately.
Work closely with supervisors to resolve complex or escalated accounts.
Follow all federal, state, and local regulations, as well as applicable state lending laws.
Maintain strict confidentiality of customer information.
Adhere to internal compliance, call quality, and performance standards.
Participate in ongoing training for regulatory updates and process improvements.
Meet or exceed collections goals, call metrics, and productivity targets.
Collaborate with team members and leadership to improve recovery rates and customer experience.
Provide feedback on process enhancements or recurring customer issues.
QUALIFICATIONS
Knowledge of collection principles and practices
Knowledge of relevant computer applications
Strong computer and typing skills
Knowledge of administrative procedures
Strong communication and negotiation skills
Ability to read, analyze, and interpret documents and statements.
Ability to clearly and effectively respond to customer issues, via all omni-channel communications methods
Bilingual abilities are a plus but not a requirement.
WHY WORK FOR US: At Nuvative, you'll find an environment where our team is the core of what we do and good work is rewarded and growth is valued. Nuvative offers competitive wages to qualified individuals and the opportunity to grow professionally and personally through diverse work experiences and hands on training. The heart of our employee culture are the values that we not only preach, but also practice everyday:
Initiative: Handling opportunities with confidence and enthusiasm.
Persistence: Moving forward in the face of adversity.
Teamwork: Uniting the combined effort of our organization.
Respect: Considering the feelings of others in your action.
Integrity: Maintaining honesty and strong principles.
Innovation: Inspiring progress with results and ingenuity.
WHAT WE CAN OFFER YOU:
Medical, Dental and Vision insurance.
Flexible Spending Account
401(k)
Voluntary Life Insurance and AD&D
Employee Assistance Program
Paid time off
Holidays
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.
Monday-Friday: 9 am - 6 pm and rotating Saturdays: 11-3
Collection Agent
Collector job in Wichita, KS
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
Collections Specialist
Collections Call Center Representative
__
*
*
Work Schedule:
The earliest work schedule would start at 8 a.m.
The latest work schedule would start at 9 p.m.
We do have a need for flexibility to work Saturdays now and Sundays in the future.
__
*
*
Bring your customer service skills and exceptional phone etiquette to our dynamic call center!
Right now, we are seeking Collections Call Center Representatives to join our collections team. Our energized and entrepreneurial culture is ideal for challenging your skills, expanding your experience, and growing your career. If you're experienced in collections, customer service, and/or sales, a rewarding career is just a click away! Apply today!
As a Collections Call Center Representative, you will collect unpaid/past due revenue with the overall intent to return the customer back to good standing. You will be responsible for providing respectful and courteous service on every call to create a positive experience for the customer.
Responsibilities include:
Verifying account information and updating as needed
Documenting each call
Meeting and exceeding company collections standards as well as call quality standard scores
Complying with FDCPA and state legal requirements
Providing appropriate payment options and negotiating according to language of company loan agreements
Obtaining debit or credit card data from customer and save in customer record
Job Requirements:
As a Call Center Collections Representative, you'll have opportunities to take initiative and provide solutions for challenges on a daily basis. A positive attitude, excellent communication skills, strong problem solving abilities, and sound judgment are essential for success in this role.
Specific requirements:
High school diploma or GED
6+ months of phone-based collections, customer service, or sales experience
Call center collections experience,
a plus
Data-entry experience
Successful decision making and negotiating abilities
Attention to detail and ability to multi-task
Ability to work a flexible schedule
Ability to work in a MS Windows-based environment
*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
Auto-ApplyLab Sample Collector - No experience needed
Collector job in Wichita, KS
Job Title: Lab Sample Collector
Job Summary: Lab Sample Collector
The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita.
Other task will involve conducting online searches and customer service via telephone and\/or online chat.
Qualifications:
Positive Attitude
Good people skills with an emphasis on customer service
Excellent attention to detail
Proficient in the use of computers.
Ability to work early mornings
Works well in a team environment
Valid driver's license
This position also has advancement opportunities.
The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities.
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Sr. Collections Specialist
Collector job in Overland Park, KS
The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization. This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
* Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution.
* Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues.
* Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary.
* Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes.
* Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement.
* Additional Duties: Perform other related tasks and responsibilities as assigned by management.
Required Qualifications:
* GED or high school diploma
* At least 2-4 years of relevant work experience
Preferred Qualifications:
* Proficient in using collection software and Microsoft Office Suite
* Strong problem-solving skills
* Excellent verbal and written communication skills
* Highly organized with attention to detail and the ability to manage multiple tasks
Job Expectations:
* Willing to work additional or irregular hours as needed
* Must work in accordance with applicable security policies and procedures to safeguard company and client information
* Must be able to sit and view a computer screen for extended periods of time
#LI-OF1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
* Excellent medical, dental, and vision benefits
* Mental health benefits through TelaDoc
* Prescription drug coverage
* Generous paid time off, plus 13 paid holidays
* Paid parental leave
* 100% vested 401(K) retirement plans
* Educational assistance up to $2500 per year
Contact Center Collections Representative
Collector job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service.
If you have strong communication skills, a persuasive personality, and a commitment to resolving financial issues with professionalism and empathy, we want to hear from you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Make outbound calls to customers regarding overdue payments and account status.
Negotiate payment plans and settlements in line with company policies and customer circumstances.
Update customer accounts and document all collection activities accurately in the system.
Follow up on broken promises and maintain consistent contact with debtors.
Handle disputes professionally and escalate complex cases to the appropriate department.
Ensure full compliance with regulatory standards and maintain confidentiality of customer information.
Meet or exceed daily and monthly collection targets and call quality standards.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Must be 18 years or older
High school diploma or equivalent required; further education is a plus
1-2 years of experience in collections or a similar contact center role
Strong negotiation and conflict resolution skills
Ability to remain calm and professional under pressure
Familiarity with debt collection laws and practices
Fluency in English required; Spanish fluency is a strong advantage
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyCollections Specialist
Collector job in Olathe, KS
Full-time | Accounting | Olathe, KS 66062 | Schedule: M-F/10:00am-7:00pm
TVH is looking for a motivated and detail-oriented Collections Specialist to join our team in Olathe, KS. In this role, you'll be responsible for assessing the financial status of current and potential customers, approving credit, and managing collections across both U.S. and Canadian markets. If you're analytical, detail-driven, and thrive in a dynamic, fast-paced environment, this is the perfect opportunity for you!
YOUR ROLE AND RESPONSIBILITIES
You'll deliver short and long term projects that support the business strategy. This will involve:
Review aging reports to identify overdue accounts and prioritize collections
Contact customers' accounts payable departments to confirm payment dates for past due invoices
Determine when to escalate an account to an external collection agency and coordinate the referral
Investigate misapplied payments and make necessary adjustments to ensure accuracy
Evaluate customer documentation to decide if Customer Service needs to issue credit
Assess and approve or deny credit applications by reviewing financial status, evaluating the applicant's reputation, and determining appropriate credit limits
Protect company operations and customer trust by maintaining confidentiality of all financial information
HOW TO SUCCEED
We're looking for someone who can come up with simple solutions to complex problems. To join us you need:
2-3 years' of experience in collections or customer service related.
Strong understanding of accounts receivable processes preferred.
Ability to follow internal accounting codes and procedures.
Excellent verbal, written, and interpersonal communication skills
High School Diploma or equivalent required
WHAT'S IN IT FOR YOU
You'll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there's an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer:
Hybrid work schedule
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
ABOUT TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
Apply now!
Haily Park
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Auto-ApplyCollections Representative
Collector job in Overland Park, KS
Job Description
About the Role:
The 3rd Party Collector plays a crucial role in managing and recovering outstanding debts on behalf of our clients. This position requires a strategic approach to communication and negotiation, ensuring that collections are handled professionally and ethically. The primary end result is to maximize recovery rates while maintaining positive relationships with debtors. The collector will also be responsible for documenting all interactions and maintaining accurate records of collection efforts. Ultimately, this role contributes significantly to the financial health of our clients and the overall success of our organization.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in collections or customer service roles.
Strong verbal and written communication skills.
Preferred Qualifications:
Associate's degree in finance, business, or a related field.
Experience with debt collection software and CRM systems.
Knowledge of relevant laws and regulations in the debt collection industry.
Responsibilities:
Engage with debtors through phone calls, emails, and letters to negotiate payment arrangements.
Maintain detailed records of all communications and collection activities in the company database.
Analyze debtor accounts to determine the best approach for collection based on individual circumstances.
Collaborate with team members to develop effective collection strategies and share best practices.
Ensure compliance with all relevant laws and regulations governing debt collection practices.
Skills:
The required skills in communication are essential for effectively engaging with debtors and negotiating payment plans. Strong analytical skills will be utilized to assess debtor accounts and determine the most effective collection strategies. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills in using debt collection software will enhance efficiency in tracking and managing accounts. Overall, a combination of interpersonal and analytical skills will enable the collector to achieve optimal recovery rates while fostering positive relationships.
Collections Specialist
Collector job in Lenexa, KS
Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success.
Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting.
We are hiring for our class starting on January 12th, 2026! Apply today!The impact you'll have:
Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals.
Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
High school diploma or GED required.
High sense of ownership, resilience, and reputation of dependability
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our
Privacy Policy
.
Auto-ApplyCollections Specialist
Collector job in Overland Park, KS
INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time
It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings.
Job Description:
The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner.
QUALIFICATION REQUIREMENTS
* GED or high school diploma required
* Minimum of three (3) years of working experience in collection related activities required
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
QUALIFICATIONS PREFERRED
* Minimum of five (5) years of working experience in collection related activities preferred
* Previous home infusion therapy billing experience preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Following up on insurance claims to ensure timely payment.
* Working with insurance companies to resolve any denials or short payments.
* Communicating effectively with internal teams to ensure smooth operations.
* Understanding when a claim was billed correctly vs when it is not.
* Have a thorough understanding of payer contracts.
* Understanding the different types of home infusion medications and therapies.
* Knowledge of insurance verification and reimbursement processes.
* Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
* Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
* Familiarity with clearinghouses and the billing functionality.
* Assist with various data entry, administrative, and clerical tasks.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
* Able to stay abreast of payer alerts and reimbursement changes.
* Able to work in a fast-paced environment.
* Able to navigate and interpret insurance contracts.
* Ability to actively communicate, inspire and motivate all levels of staff.
* Ability to think and act strategically and proactively.
* Ability to maintain accurate records and prepare reports and correspondence related to the work.
* Ability to organize and coordinate the work of others.
* Ability to set priorities and assign work to other professionals.
* Excellent analytical skill.
Communication Skills
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
* Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* This position requires constant sitting with occasional walking, standing, kneeling or stooping.
* This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
* This position requires constant talking and hearing.
* Specific vision abilities required by this job include close vision and the ability to adjust focus.
* This position must occasionally lift and/or move up to 20 pounds
* Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
* Will participate in legal and ethical compliance training each year.
* Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
* Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
* Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Easy Apply35M Human Intelligence Collector - Entry Level
Collector job in Oskaloosa, KS
35M Human Intelligence Collector
As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents.
Bonuses up to $20K
Requirements
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
Testing & Certifications
23 Nationally Recognized Certifications Available
10 weeks of Basic Training
20 weeks of Advanced Individual Training
95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only)
101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above
36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language
Skills You'll Learn
Intelligence Collection
Debriefing & Interrogation
Intelligence Gathering & Analysis
More To Consider
The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
About Our Organization:
The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Part Time Positions.
***Click apply for an Interview***
Drug Screen Collector
Collector job in Leavenworth, KS
Job Description
The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care.
The Guidance Center (TGC) is currently seeking a Drug Screen Collector. This position is responsible for observing random drug testing for substance abuse clients served by The Guidance Center. Evenings required (1+ days per week after 5 p); Weekends Required.
Benefits for Recovery Services Technician
Medical, Dental, Vision
KPERS Retirement System
Aflac, Life, Legal Shield, and ID Theft Insurance
Paid Time Off and 9 Paid Holidays
Flexible Schedules
$20.28 - $22.76 hourly, paid biweekly.
Qualifications for Recovery Services Technician:
EDUCATION AND LICENSURE:
Required: High school diploma or GED
EXPERIENCE:
Required: None
Preferred: Experience working in the addictions field.
Primary Responsibilities:
1. Conduct random drug testing as part of the substance abuse prevention program at Leavenworth, Atchison, Oskaloosa, and Guiding Lights locations.
2. Ensure all related documentation is completed accurately and submitted as required by program guidelines
3. Provide documentation (clinical notes, reports, and other professional products) which complies with TGC's Quality Improvement standards and the requirements of all funding sources.
4. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism
5. Meet supervision requirements and expectations as determined with immediate supervisor
6. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources
7. Participate in training as directed by the immediate supervisor or TGC management staff.
8. Meet HIPAA standards for confidentiality of medical records
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lab Sample Collector - No experience needed
Collector job in Wichita, KS
Job Title: Lab Sample Collector
Job Summary: Lab Sample Collector
The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita.
Other task will involve conducting online searches and customer service via telephone and\/or online chat.
Qualifications:
Positive Attitude
Good people skills with an emphasis on customer service
Excellent attention to detail
Proficient in the use of computers.
Ability to work early mornings
Works well in a team environment
Valid driver's license
This position also has advancement opportunities.
The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities.
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Sr. Collections Specialist
Collector job in Overland Park, KS
The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization.
This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution.
Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues.
Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary.
Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes.
Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement.
Additional Duties: Perform other related tasks and responsibilities as assigned by management.
Required Qualifications:
GED or high school diploma
At least 2-4 years of relevant work experience
Preferred Qualifications:
Proficient in using collection software and Microsoft Office Suite
Strong problem-solving skills
Excellent verbal and written communication skills
Highly organized with attention to detail and the ability to manage multiple tasks
Job Expectations:
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
#LI-OF1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Auto-ApplyCollections Specialist
Collector job in Overland Park, KS
INTRODUCTION
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time
It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings.
Job Description:
The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner.
QUALIFICATION REQUIREMENTS
GED or high school diploma required
Minimum of three (3) years of working experience in collection related activities required
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
QUALIFICATIONS PREFERRED
Minimum of five (5) years of working experience in collection related activities preferred
Previous home infusion therapy billing experience preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Following up on insurance claims to ensure timely payment.
Working with insurance companies to resolve any denials or short payments.
Communicating effectively with internal teams to ensure smooth operations.
Understanding when a claim was billed correctly vs when it is not.
Have a thorough understanding of payer contracts.
Understanding the different types of home infusion medications and therapies.
Knowledge of insurance verification and reimbursement processes.
Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
Familiarity with clearinghouses and the billing functionality.
Assist with various data entry, administrative, and clerical tasks.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
Able to stay abreast of payer alerts and reimbursement changes.
Able to work in a fast-paced environment.
Able to navigate and interpret insurance contracts.
Ability to actively communicate, inspire and motivate all levels of staff.
Ability to think and act strategically and proactively.
Ability to maintain accurate records and prepare reports and correspondence related to the work.
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.
Excellent analytical skill.
Communication Skills
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This position requires constant sitting with occasional walking, standing, kneeling or stooping.
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds
Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
Will participate in legal and ethical compliance training each year.
Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Easy Apply