Post job

Collector jobs in Kentucky - 216 jobs

  • Sr. Revenue Cycle Billing Specialist

    Firstsource 4.0company rating

    Collector job in Louisville, KY

    Schedule: M-F 8am to 4:30pm EST Role Description:The primary objective of the Senior Revenue Cycle Billing Specialist is to effectively recover outstanding payments from aging medical insurance claims, whether working in an office setting or directly at the client's location. Roles & Responsibilities Complete claim submissions with all requisite forms and attachments Investigate denials and initiate written appeals as needed Assess client-provided information to determine the appropriate insurance to bill, and secure necessary attachments and supporting documentation for each claim Research account details to identify essential attachments or supporting documents for inclusion with each claim Safeguard the accuracy and integrity of all billed claims Thoroughly document all actions in the CUBS system and other relevant computer systems Validate patient information and insurance benefits Craft written appeals for account resolutions Compose correspondence to clients when necessary Achieve assigned goals and objectives set by management regularly Uphold the confidentiality of account information consistently Engage actively in the Corporate Compliance Program and maintain awareness Assist with other projects delegated by management Foster positive relationships with state and Federal agencies Expedite the resolution of accounts in a timely manner Maintain a well-organized and tidy workspace Preferred Educational Qualifications High school diploma or equivalent required Preferred Work Experience 1 - 3 years experience in insurance billing preferred. Competencies & Skills Familiarity with all insurance payers is advantageous Proficiency in PC operations and a typing speed of 30-40 words per minute Demonstrates professional written and verbal communication abilities Exhibits the aptitude to prioritize multiple tasks in a fast-paced work setting Possesses strong organizational and time management skills Displays a consistently courteous and professional demeanor Self-motivated and capable of staying focused with minimal supervision Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $34k-45k yearly est. 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Consumer Loan Resolution Specialist - Credit Resolution - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Collector job in Elizabethtown, KY

    Back Consumer Loan Resolution Specialist - Credit Resolution #51-8256 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY. Market Wheeling Work Hours per Week 22.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. Full-Time/Part-Time Part-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States
    $29k-38k yearly est. 3d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Collector job in Princeton, KY

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $25k-31k yearly est. 23d ago
  • E-Billing Manager

    Frost Brown Todd LLP 4.8company rating

    Collector job in Louisville, KY

    FBT Gibbons is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-hybrid
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Collector

    Park Community Credit Union 4.0company rating

    Collector job in Louisville, KY

    Role: By emphasizing ONE Park, ONE mission, ONE team, the Collector plays a key role in protecting the credit union's assets by managing delinquent loans and overdrawn accounts. This is achieved by providing the highest quality service to both internal and external members, collecting delinquent payments, and recovering collateral when necessary. Essential Functions & Responsibilities: While meeting the service standards for the Credit Union, contact delinquent accounts by phone, mail, electronic messaging, etc. taking appropriate action to bring the loan/account current. Analyze the financial situation of delinquent borrowers; make recommendations regarding collection efforts including repossession of collateral when other arrangements to bring the loan current are unsuccessful; follow through processes with processes required for collection efforts determined. Assist members in filing credit disability claims; Assist members' survivors or beneficiaries in filing death claims for benefits provided by the credit union. Maintain accurate files and reports on all collections activity utilizing credit union systems. E 5% Meet individual goals assigned and assist in meeting department and credit union goals. Cross sell credit union services to members. Provide assistance when legal action is needed including testifying at legal proceedings as required Performs other duties as assigned. Performance Measurements: 1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: Vibrant Connections Inclusive Excellence Bold Compassion Endless Empowerment 2. To provide friendly, professional and accurate service and support to all members and coworkers. 3. To maintain accurate and complete records of all collection and recovery activity. 4. To ensure that collection activity is both within credit union policy and all relevant regulations. 5. To maintain the delinquency goals as set by the Management Team. 6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. 8. To follow the credit union's Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education; A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Physical Requirements Work Environment This position description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. Company Description: Park Community is Kentucky's largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all. PARK COMMUNITY CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED
    $31k-36k yearly est. 6d ago
  • Billing and Insurance Specialist

    CHNK Behavioral Health 3.5company rating

    Collector job in Covington, KY

    OneQuest Health Billing and Insurance Specialist Department: Billing Services Director of Billing Services n/a Profile Last Updated: December 5, 2025 QUALIFICATIONS Minimum of 2 years' experience working in verification of insurance benefits. Familiarity with behavioral health services preferred but not required. Experience with CareLogic electronic health record system preferred. Experience in billing and coding is preferred but not required. Demonstrated history of successfully building relationships with insurance companies and their representatives. Self-motivated and able to prioritize and identify processes that need to be implemented and/or improved, and tasks that need completion. Above-average organizational and time management skills, with great attention to detail. Strong verbal and written communication skills. Demonstrated proven sensitivity to the various cultural and socioeconomic characteristics of the OneQuest Health clients and staff. Valid drivers' license or other ability to travel between OneQuest Health sites in a timely manner required. POSITION SUMMARY The Billing and Insurance Specialist is responsible for verifying insurance coverage, benefits, pricing estimates, setting up payment plans for commercial and self-pay clients for OneQuest Health services programs as a priority. Other duties will utilize this position as a backup for other responsibilities in the department such as claim denials and utilization management. Responsibilities include uploading appropriate documentation into the CareLogic EHR system, verification of required insurance coverage and benefits, providing cost estimates for clients, providing back up support in department as needed, contacting clients/guarantors to set up payment arrangements, working with clients with older and larger balances to set up payment plans, and working with other departments as needed to communicate necessary information. ESSENTIAL JOB FUNCTIONS Upload documentation into the EHR. Input insurance information into the EHR and verify insurance coverage/benefits and coordinate primary and secondary benefits. Participating in verifying patient insurance benefits Provide insurance coverage breakdown of costs, including co-payments, co-insurance, and services needing pre-authorization. Contact insurance companies to gather necessary information for verification and coordination of benefits. Perform as a subject matter expert in reading, understanding, interpreting VOBs (verification of benefits) to advise the team on policies that will not pay enough to cover the daily operation cost per patient. Manage the resolution of insurance billing errors. Back up to other team members in department when needed. Verify Medicaid and other client insurance eligibility monthly or as required. Contact clients/guarantors to set up payment plans prior to services or on past due balances. Send client statements out monthly. Provide back up support to Director of Revenue Cycle Management for insurance concerns. Provide support for other functions in department as needed. Participate in agency Performance Quality Improvement and Quality Assurance Committee activities. Must be able to perform the essential functions of this position with or without reasonable accommodation. Attend training as required. Other duties as assigned.
    $26k-32k yearly est. 6d ago
  • Armed Route Collector

    Blockrock South

    Collector job in Louisville, KY

    Join Our Team - Field Collector (Cash Handling & Route Operations) Are you a responsible professional with experience in cash handling, security, or armored transport? BRS is hiring Field Collectors on behalf of our long-standing client , a leading B2B provider of vending and coin-operated machines. This role is to service and maintain accounts at retail locations across our service area, around the city, and surrounding suburbs (150-mile radius). Who You Are: A dependable, detail-oriented individual with cash handling experience (security, military, or armored transport background is a plus). Comfortable working independently while adhering to strict protocols. Skilled at building rapport with business owners and managers. What You'll Do: Travel daily (100% field-based) to assigned retail locations for collections and machine servicing. Collect and document account receivables with precision. Perform basic maintenance (e.g., clearing paper jams, verifying software/hardware updates). Log and report technical, promotional, or inventory issues. Use a mobile app to track route progress, submit receipts, and document collections. Deposit cash/checks daily per company procedures. Maintain accurate records of all transactions and location visits. Why Join BRS LLC? Competitive salary + travel reimbursement (gas, tolls, parking). Health benefits (HRA) + paid time off (PTO). Career growth in a supportive, team-focused environment. Requirements: Prior cash handling experience (required). Valid driver's license, reliable vehicle, and clean driving record. Concealed carry permit (or ability to obtain one). Strong numerical/math skills and attention to detail. Ability to follow strict protocols and maintain professionalism. Bilingual (Spanish/English)? A strong advantage! Note: Selected candidates will be asked to sign an NDA during the interview process. Ready to hit the road with a purpose? Apply today!
    $27k-36k yearly est. Auto-Apply 26d ago
  • Onsite Collector

    Transworld Systems Inc. 4.3company rating

    Collector job in Somerset, KY

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is an onsite position at our office located at: 75 Valley Oak Dr. Somerset KY Compensation: $16.00/hour plus bonuses Please join us for Open Interviews Monday-Friday 8am-4pm. * When coming in for open interviews please advise you have applied to a collections role and bring a copy of your resume Hours of Operation: 3 days a week 8am-5pm; 2 days a week 12-9pm; 2 Saturdays a month 8am-12pm Build Your Future! Come join our thriving team as an onsite Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments. Qualifications * High School diploma or equivalent * FDCPA knowledge preferred * Professional phone etiquette and solid negotiating skills * Positive attitude and strong customer service aptitude * Ability to problem solve and multitask * Willingness to maintain confidentiality * Ability to remain in a stationary position 95% of the time. We need you doing what you do best; reaching out to our consumers! * Ability to exchange accurate information effectively over the phone This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $16 hourly 9d ago
  • Pharmacy Billing Coordinator

    Brightspring Health Services

    Collector job in Louisville, KY

    Our Company Pharmacy Alternatives Join our PharMerica team! Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! This is not a remote opportunity. Applicants must reside in or a commutable distance to Louisville, KY Schedule: Monday - Friday, 8:30am - 5:00pm The ideal candidate will have experience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices. We offer: DailyPay Flexible schedules Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities The Pharmacy Billing Coordinator II is responsible for the accurate and timely adjudication of all prescriptions, onsite training of new hires as needed, and the maintenance of the pharmacy unbilled as well as performing other clerical duties as assigned. Ensure the accuracy and timely adjudication of resident billing and re-billing through Medicare Part B & D, Medicaid, Hospice, and Private Insurance Plans Daily, weekly, and monthly review and resolution of unbilled claims Review monthly billing statements for facilities to ensure billing accuracy Claim research and resolution Partner with facility contacts when there are issues with claim processing in order to achieve adjudication/payment Advocate for clients as needed Communicate with insurance companies as needed Support for Pharmacy Operations Utilize Framework, Docutrack, and Fusion in order to complete workflow on daily basis Provide onsite training for new hires Assist Implementation Coordinator with integration of new facilities/clients as needed Handle core billing responsibilities with newly gained contracted facilities onboarding with Pharmacy Alternatives Maintain and update the Billing Training Manual Perform other responsibilities as assigned Qualifications High School Diploma/GED required Pharmacy Tech License preferred Excellent customer service and communication skills, both written and verbal Ability to prioritize and meet pre-determined deadlines Must be able to effectively multi-task, be proficient at typing, and have advanced technical skills Experience in healthcare billing environment (pharmacy preferred) Familiarization with online claims processing and Medicaid and Medicare billing practices Proficient with Microsoft Word and Excel required If a current PAL employee, you must: Have 1+ year(s) of billing experience as PAL Core Billing Coordinator Adhere to Pharmacy Alternatives, LLC attendance policy Excel and adhere to core Pharmacy Alternative billing responsibilities Not be on any form of Performance Improvement/Corrective Action Plan About our Line of Business Pharmacy Alternatives , an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit ***************************** Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.50 / Hour
    $18-18.5 hourly Auto-Apply 7d ago
  • Call Center Debt Collector

    Zwicker & Associates 4.2company rating

    Collector job in Hebron, KY

    The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States. Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.00-$20.00 per hour, based on relevant experience, with uncapped bonus potential. The office is located at 2300 Litton Lane, Suite 200, Hebron, KY 41048, and the role is fully onsite for the first 90 days of employment, with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Benefits Health insurance Vision insurance Dental insurance 401(k) Paid time off Responsibilities of Debt Collectors Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them. Record accurate and detailed notes; update account status and card members' information into the computer system Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
    $17-20 hourly 22d ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collector job in Hebron, KY

    Job Description BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 11d ago
  • Collections Specialist

    Servpro-Jwilco Enterprises, LLC

    Collector job in Louisville, KY

    Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.
    $27k-36k yearly est. 14d ago
  • Collections Specialist

    Trilogy Health Services 4.6company rating

    Collector job in Louisville, KY

    JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.
    $25k-31k yearly est. Auto-Apply 42d ago
  • Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collector job in London, KY

    At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: * Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services * Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day * Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations * Maintain and note all appropriate information and documentation on customer and account status * Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements * High School Diploma or GED * Proficiency in utilizing multiple tools/systems simultaneously * Skilled at achieving and exceeding goals Preferred * Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: On-site - London, KY Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, prorated based on start date) * Paid sick leave as determined by state or local ordinance (prorated based on start date) * 11 Paid holidays (4 floating holidays, prorated based on start date) * Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $27k-36k yearly est. 3d ago
  • Collections Specialist

    Ashland Credit Union

    Collector job in Ashland, KY

    Job Description At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are willing to bring enthusiasm to work with you each day, then you may just find that ACU is the right fit for you. Do you have a desire to reach higher and empower those around you? Then your journey brought you to the right place and we would like to meet you. Life is a journey…Own it! About Us: Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. Continued growth and adaptability are what has allowed ACU to always be a trustworthy answer for staff and members along whatever journey in life they are on. At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life's journey, it is our mission that staff, members, and the community we serve can count on ACU for guidance as they strive to achieve more in life. Position Summary: ACU has an exciting opportunity for a Collections Specialist to join our Collection Department in Ashland, Kentucky.. This position is ..... Job Responsibilities: Contact members following prescribed Collection strategy by phone, text, email, and mail to assist them in developing plans to bring accounts current. Track and follow up on member commitments. Payment setup and quality assurance of consumer loans. 3. Update files and system accounts via the credit union's delinquent loan recovery system. Maintaining a detailed written record of all communications with members and following up with members to ensure quality member service. 4. Perform account research as needed. 5. Review delinquent accounts for financial assistance programs, reaching out to members with options and make recommendations to the Collection Manager. 6. Assist in repossession and foreclosure management, creating required letters and referring accounts to repossession agents and legal counsel as needed. 7. Other duties as requested by the President, EVP, Chief Risk Officer, or Collection Manager. Education & Experience Requirements: High School Diploma or Equivalent Required Skills & Abilities: Ability to discuss financial situations with a member over the phone Proficiency with Microsoft products (Word, Excel, etc.) Ability to work Monday through Friday 8 a.m. to 5 p.m. EST and occasional evenings and Saturdays Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law.
    $27k-36k yearly est. 12d ago
  • Patient Accounts Collections Specialist

    Cumberland Family Medical Center In 4.6company rating

    Collector job in Russell Springs, KY

    Patient Account Specialist Cumberland Family Medical Center is looking for a compassionate and detail-oriented Patient Account Representative to join our team. In this role, you'll help patients navigate the financial side of healthcare with empathy and professionalism-making a real difference in their experience and peace of mind. Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing patient experience and improving productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience. Summary of Duties: Responsible for identifying patient accounts with overdue balances, contacting patients to collect payments and discuss payment options, screening for financial assistance, assisting patients with billing questions, setting up and maintaining payment plans. Essential Functions: Monitors accounts to identify and collect overdue balances. Contacts patients to discuss overdue balances and payment options. Evaluates patient's financial status, including insurance, Sliding Fee Scale and Prompt Pay eligibility. Sets-up patient payment plans, monitors payment status and maintains spreadsheet of payment activity. Answers billing questions from patients, identifies potential patient billing issues, and refers issues to appropriate staff if unable to resolve. Receives and posts credit card payments taken via telephone. Provides back-up phone coverage for incoming calls. Runs reports or compiles data for reporting, as required. Reports suspected or identified billing/payment issues to PFS Director. Participates in educational events, monthly staff meetings and other scheduled activities. Conducts self in accordance with CFMC's policies, procedures and employee manual. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Other duties as assigned. Qualifications Education: High School Diploma or GED. Skills/Experience: Excellent customer service skills, including oral and written communication, telephone etiquette, and negotiation skills. Excellent soft skills and professionalism in assisting patients and explaining account details. Knowledge of medical billing procedures and processes. Knowledge of basic medical billing terminology. Knowledge of business office procedures. Ability to operate a computer and basic office equipment. Competency in basic computer functions such as MS Word, Excel and email. Ability to read, understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to communicate professionally and effectively, orally and by various written methods. Must be well organized and detail-oriented. Physical ability to do light lifting, bending and stretching. Compensation: Negotiable based on experience Benefits: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays Schedule Requirements: Full-time position, 5 days per week, 100% office-based, in person work required. Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.
    $28k-34k yearly est. 11d ago
  • Revenue Cycle Billing Specialist

    Firstsource 4.0company rating

    Collector job in Louisville, KY

    Schedule: 8am ET to 5pm ET The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appropriate forms and attachments * Handle Outbound calls and Maneuver between several different software systems * Research account denials and file written appeals, when necessary. * Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim. * Ensure the integrity of each claim that is billed. * Document in detail all efforts in CUBS system and any other computer system necessary. * Verify patient information and benefits. Additional Duties and Responsibilities: * Meet specified goals and objectives as assigned by management. * Maintain good working relationships with state and Federal agencies. * Resolve accounts in a timely manner. * Always maintain confidentiality of account information. * Adhere to the prescribed policies & procedures as outlined in the Employee Handbook and Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. * Maintain a confidential and orderly remote work area. * Assist with other projects as assigned by management. Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required. * Formal training in the specialty of Insurance Billing preferred. * Knowledge of all insurance payers preferred. * Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and professional manner * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Capacity to prioritize multiple tasks using time management and organizational skills. * Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: * Remote work from home office, virtual Call Center environment. * Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $29k-37k yearly est. 3d ago
  • Call Center Debt Collector

    Zwicker & Associates 4.2company rating

    Collector job in Hebron, KY

    Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
    $28k-32k yearly est. 24d ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collector job in Hebron, KY

    BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 11d ago
  • Collections Specialist

    Ashland Credit Union

    Collector job in Ashland, KY

    At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are willing to bring enthusiasm to work with you each day, then you may just find that ACU is the right fit for you. Do you have a desire to reach higher and empower those around you? Then your journey brought you to the right place and we would like to meet you. Life is a journey Own it! About Us: Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. Continued growth and adaptability are what has allowed ACU to always be a trustworthy answer for staff and members along whatever journey in life they are on. At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life's journey, it is our mission that staff, members, and the community we serve can count on ACU for guidance as they strive to achieve more in life. Position Summary: ACU has an exciting opportunity for a Collections Specialist to join our Collection Department in Ashland, Kentucky.. This position is ..... Job Responsibilities: Contact members following prescribed Collection strategy by phone, text, email, and mail to assist them in developing plans to bring accounts current. Track and follow up on member commitments. Payment setup and quality assurance of consumer loans. 3. Update files and system accounts via the credit union s delinquent loan recovery system. Maintaining a detailed written record of all communications with members and following up with members to ensure quality member service. 4. Perform account research as needed. 5. Review delinquent accounts for financial assistance programs, reaching out to members with options and make recommendations to the Collection Manager. 6. Assist in repossession and foreclosure management, creating required letters and referring accounts to repossession agents and legal counsel as needed. 7. Other duties as requested by the President, EVP, Chief Risk Officer, or Collection Manager. Education & Experience Requirements: High School Diploma or Equivalent Required Skills & Abilities: Ability to discuss financial situations with a member over the phone Proficiency with Microsoft products (Word, Excel, etc.) Ability to work Monday through Friday 8 a.m. to 5 p.m. EST and occasional evenings and Saturdays Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law.
    $27k-36k yearly est. 12d ago

Learn more about collector jobs

Do you work as a collector?

What are the top employers for collector in KY?

Trans World

Blockrock South

Top 3 Collector companies in KY

  1. Trans World

  2. Park Community Credit Union

  3. Blockrock South

Job type you want
Full Time
Part Time
Internship
Temporary

Browse collector jobs in kentucky by city

All collector jobs

Jobs in Kentucky