Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Company description
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.
We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.
Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$34k-38k yearly est. 5d ago
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Sr. Ultrasound Clinical Account Specialist - Cardiac Sonographer (Eastern Tennessee) - Johnson and Johnson MedTech, Electrophysiology
8427-Janssen Cilag Manufacturing Legal Entity
Collector job in Knoxville, TN
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Chattanooga, Tennessee, United States, Johnson City, Tennessee, United States, Knoxville, Tennessee, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in Eastern Tennessee territory. (Knoxville, Chattanooga & Johnson City)
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
The anticipated base pay range for this position is $81,000-$120,800.
This position is eligible for a company car through the Company's FLEET program.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.
For additional general information on Company benefits, please go to: - *********************************************
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be required to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
Application review: We'll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
$81k-120.8k yearly Auto-Apply 2d ago
Sr. Ultrasound Clinical Account Specialist - Cardiac Sonographer (Eastern Tennessee) - Johnson and Johnson MedTech, Electrophysiology
6120-Janssen Scientific Affairs Legal Entity
Collector job in Knoxville, TN
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Chattanooga, Tennessee, United States, Johnson City, Tennessee, United States, Knoxville, Tennessee, United States
Job Description:
We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in Eastern Tennessee territory. (Knoxville, Chattanooga & Johnson City)
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
Drive collaboration and maintain consistent, open lines of communication with external partners.
Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
Provide mentoring for new electrophysiology commercial team members as requested.
Perform other duties assigned as needed.
The anticipated base pay range for this position is $81,000-$120,800.
This position is eligible for a company car through the Company's FLEET program.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.
For additional general information on Company benefits, please go to: - *********************************************
Required Qualifications:
A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
A minimum of 2 years of experience in clinical echocardiography lab
Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
A valid driver's license issued in the United States
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
May be required to lift up to 60 lbs.
Strongly Preferred:
Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
Experience working with highly complex technical systems and/or working in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Problem solver who can think critically in high pressure environments.
Receptive to constructive feedback and collaborates and works well in team environment.
Able to take large amounts of data and translate information into actionable insights
Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
Application review: We'll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
$81k-120.8k yearly Auto-Apply 2d ago
Medical Biller II, CMG Business Office
Covenant Health 4.4
Collector job in Knoxville, TN
Medical Biller, CMG Business Office
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.
Position Summary:
This position participates in various functions including the review, correction, submission/resubmission, and/or appeal of rejected, denied, unpaid, or improperly paid insurance claims. This position is responsible for billing and follow-up functions for payors in all financial class categories. Serves as a resource for Medical Biller Is, seeking guidance from Supervisor when necessary. This positions also provides patient customer service and releases billing records to approved entities. This position responsible for the timely and accurate completion of assigned tasks to facilitate proper claim processing.
Responsibilities
Acts a resource for Medical Biller Is with resolving intermediate to complex account and claims issues.
Provides guidance to other departmental roles (including Customer Service, Collections, Payment Posting) as it pertains to plan eligibility, claims processing details, and patient balance explanations as needed.
Responsible for daily submission of primary, secondary, and tertiary claim billing via the clearinghouse, payor portals, and paper mailing. Reviews deficient claims (i.e. claim rejections) that are unable to be processed by the payor, makes corrections, and processes rebills as appropriate.
Responsible for identifying financial and medical records necessary to support claim filing for all payor types for primary, secondary, and tertiary claims. Obtains and releases relevant documents as appropriate to facilitate timely and accurate claim processing.
Demonstrates problem-solving and critical thinking skills in analyzing rejections and/or denials to determine root-cause and best course of action to resolve account issues. Able to identify rejection and denials trends and report to the appropriate contact for tracking and/or further investigation.
Demonstrates knowledge and comprehension of State and Federal regulations, Medicare, TennCare, and other Third-Party Payor requirements, assuring departmental compliance.
Possess an enhanced understanding of billing regulations, claim submission guidelines, payor policies, Claim Adjustment Reason Codes (CARC), Remittance Advice Remark Codes (RARC), and payor-specific rejection and denial language; demonstrates the ability to interpret these relevant to determining proper steps needed to resolve accounts.
Able to find, comprehend, and interpret payor processing and reimbursement policies relevant to assigned tasks. Maintains a working knowledge of medical terminology, CPT and HCPCS code sets, ICD-10 code set, and modifiers as it pertains to work assignment.
Demonstrates the ability to extract pertinent information from payor correspondence and documents this in the practice management system. Interprets payor correspondence relevant to account resolutions and takes next steps as appropriate.
Responsible for preparing and submitting payor reconsiderations and appeals. References relevant payor policies, claim submission and billing guidelines, and supporting documentation to obtain payor reimbursement in accordance with contracted rates.
Analyses overpaid accounts and takes appropriate action to resolve overpayments including initiation of payor recoupment, refunding overpaid dollars to the appropriate party, and making appropriate transaction corrections in the practice management system.
Demonstrates the ability to use registration system and payor websites to verify patient plan eligibility, coordination of benefits, and plan participation with CMG to ensure timely and accurate processing of accounts.
Retrospectively reviews registration information obtained by CMG clinics impacting claim rejections and/or denials. In cases of incomplete or incorrect registration information, consults payor websites to obtain correct information. When necessary, contacts payors and/or patients via phone or mail to clarify deficient registration information.
Consults and works collaboratively with leadership, coworkers, other departments, and other facility personnel to ensure accurate exchange of information and appropriate actions to resolve patient account/claims issues.
Communicates effectively and professionally with patients/public, coworkers, physicians, facilities, agencies and/or their offices, and other facility personnel using verbal, nonverbal and written communication skills.
Provides accurate explanation to patients with questions related to claims processing, plan benefits, and account balances via verbal and written communication. Act as a liaison between the patient, charge entry staff, and office staff in cases of patient dispute of charges billed. Demonstrates good judgment when handling financial discussions with patients, always maintaining a professional and confidential environment.
Accurately processes practice management system transactions related to resolution of open accounts including but not limited to adjustments, transfer of payments, and refunds.
Properly calculates and applies patient balance adjustments such as Self Pay Discounts and Good Faith Estimate Adjustments in accordance with departmental and organizational policies.
Possess an enhanced understanding of the payment posting process and its impact relevant to claims follow up and account resolution.
Recognizes situations which necessitate guidance and seeks from appropriate resources.
Demonstrates promptness in reporting for and completing work, displaying the ability to manage time wisely to ensure timely and accurate completion of assignments.
Adheres to established departmental policies and procedures.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Attends required meetings. Works toward achieving department goals and objectives. Participates in quality improvement initiatives as requested.
Must achieve or exceed minimum expected work quality and quantity metrics as defined by department leadership. Skill set and competency to perform job requirements will be evaluated during initial 90-day training period.
Performs all other duties as assigned or requested by leadership.
Qualifications
Minimum Education:
Will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma.
Minimum Experience:
Three (3) years of experience in healthcare revenue cycle required (i.e., medical billing, insurance/precert verification, registration, Health Information Management (HIM), coding, claims management/insurance follow-up or appeals etc.). Will consider combination of formal education and experience. Professional certification may be considered as a substitute for no more than one year of experience. Knowledge of medical terminology and insurance payer rules, state and federal regulations is required. Must be able to problem solve, critically think, and work independently. Must be knowledgeable in use of PC, Windows, Excel, and Word. Expected to perform adequately and independently within three (3) to six (6) months on the job.
Licensure Requirement:
None
Physical Requirements:
Type D
Job Relationship:
Interactions with patients and/or the public, insurance companies, physician office staff, operational staff, physicians, IT personnel and employees from other departments.
Equipment, Work Aids and Records:
Equipment utilization consists of telephone, PC, copier, printer, and fax. Records maintenance consists of scanned documents, medical records, correspondence with patients and payers, confirmation and contents of payer dispute submissions, and AR/credit reports.
Interpersonal Skills, Personal Traits, Abilities, and Interests:
Extensive contact with patients/customers requiring assistance with account resolution. Discretion is required in non-routine situations. Ability to work within a group setting and be a team player in a mature and positive manner.
$43k-58k yearly est. Auto-Apply 60d+ ago
Driver / Data Collector in Knoxville, TN
Tsmg
Collector job in Knoxville, TN
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Company description
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.
We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$34k-38k yearly est. Auto-Apply 60d+ ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Collector job in Knoxville, TN
Country USA State Tennessee City Knoxville Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 800 S. Gay Street, Knoxville, Tennessee 37929
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
Collections Representative (TN)
Revcycle Careers
Collector job in Knoxville, TN
Job DescriptionDescription:
Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered.
Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect.
What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties.
Compensation Overview:
Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations.
6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in
excess
of your starting rate.
Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income!
Work from your home or in our Marshfield, WI office. A private office space is required.
Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off.
Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026.
Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds).
Additional options for Dental/Vision, paid short-term disability and life insurance benefits.
Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment
401K
Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more!
The company provides required equipment
Requirements:
Previously demonstrated experience working with customers to successfully resolve challenging situations is required.
Highly developed, professional communication skill suitable for conflict resolution is required.
Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training.
Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment.
Experience in medical or other bill collection is welcomed, but not required.
If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded.
RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
$17-20 hourly 2d ago
Billing Specialist
Corporate Office Caris
Collector job in Knoxville, TN
Billing Specialist Pay: $18.50 / hr. - $20.00 /hr Depending on experience The Billing Specialist is responsible to generate and bill clean claims, as well as, for follow-up of timely and accurate payments of patient accounts. At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide. Benefits include:
Competitive Pay
Eligible for benefits within 60 days
Health Benefits (Medical, Dental, Vision); health savings account
Earned Time Off
401 (K) plan with company match
Paid Training
Mileage Reimbursement
Tuition Reimbursement
Flexible Scheduling
Career Advancement Opportunities
Responsibilities:
1. Prepares and maintains patient billing files.
2. Prepares Notice of Elections for Medicare patients and enters data into the Fiscal Intermediaries data entry program.
3. Participates in the quality program (IOP).
4. Reviews and edits claims prior to billing to ensure accurate and clean claim submission.
5. Meets all billing and accounts receivable deadlines.
6. Prepares and distributes unsubmitted billing list to appropriate personnel weekly.
7. Reviews all remittance advices for contractual adjustments, withholds and bad debt. Attaches documentation for justification, as needed.
8. Follows-up by phone call to payers on open dates of service for payments, denials and resubmission of claims, if necessary.
9. Documents all accounts receivable follow-up and maintains in patient billing file.
10. Prepares and bills Medicare Secondary Payer claims through the Fiscal Intermediaries direct data entry program.
11. Reviews and edits claims in claims correction section of on-line system to ensure on-going processing for payment via direct data entry, daily.
12. On a quarterly basis and upon signature by the Director of Operations/Reimbursement, prepares and sends to Fiscal Intermediary Medicare, credit balance reports for each Hospice office.
13. Responsible for taking and processing of referrals, when needed.
14. Responsible to supervise Billing, Referral Intake and Scheduling personnel in the absence of the Director of Operations/Reimbursement
15. Maintains branch locations monthly unbilled if assigned.
16. Reports any ADR's to Compliance Officer and Regional Director of Clinical Care.
Qualifications:
High school graduate or the equivalent preferred.
Must be experienced with PC's and be familiar with common office software, such as Microsoft office and spreadsheets, etc.
Must be well organized and detail-oriented.
Must be able to communicate articulately and comprehend written and verbal communications.
If you see yourself a good fit and want to join our team apply today! Caris is an affiliate of NHC. Caris / NHC is an Equal Opportunity Employer.
$18.5-20 hourly 6d ago
Client Billing Specialist
PYA P C
Collector job in Knoxville, TN
PYA is seeking a Client Billing Specialist to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. This individual will be a part of the PYA Finance Team.
Responsibilities
Support Project Managers by facilitating the billing cycle and ensuring timely billing as well as accurate processing and documentation
Prepare monthly reports and process requests for specific reports
Investigate and resolve client inquiries via phone or email
Assist the Finance team with various duties as assigned, including account reconciliations
Requirements
2+ years of billing experience in a fast-paced environment
Prior customer service experience is a plus
Intermediate Microsoft Excel knowledge required along with a working knowledge of Microsoft Office Suite
Salesforce experience is a plus
Detail-oriented individual with the ability to exercise initiative, judgment, and take ownership when dealing with support tasks
Demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks
Polished professionalism including a positive attitude combined with excellent oral/written communication skills
Position Type
Full-time: Monday - Friday, 8:00 a.m. to 5:00 p.m.
Overtime will be required as needed and during peak times
About PYA
PYA
, a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about
The PYA Way
.
Why Join PYA
Be part of a dynamic and collaborative team that values innovation and excellence
Work with industry leaders who are committed to professional growth and client success
Competitive compensation, comprehensive benefits, and opportunities for career advancement
$27k-35k yearly est. Auto-Apply 38d ago
MH Bilingual Account Representative
Firstbank 4.6
Collector job in Knoxville, TN
Description Hours:Monday - Thursday 11:00am - 8:00pmFriday 8:30pm - 5:30pmSummary: The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email. The Bilingual Account Rep handles existing customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Essential Duties and Responsibilities:
Communicate with customers whose accounts are in collections to support payment resolution
Provide clear, empathetic, and professional support for billing inquiries and complaints
Handle a high volume of inbound and outbound calls (approximately 80-140 daily)
Document all customer interactions, including contact details, inquiry type, and resolution
De-escalate challenging situations with patience and problem-solving skills
Support onboarding and training of new team members
Meet monthly performance goals and service benchmarks
Collaborate with other departments to assist with customer translation needs
Ensure compliance with internal policies and external regulations
Perform additional duties as assigned to support team success
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
High School Diploma or GED equivalent
Previous collections or customer service experience a plus
Skills and Abilities
Bilingual in Spanish required
Strong communication skills-written, verbal, and reading comprehension
Proficient in Microsoft Office (Excel, Word, Outlook)
Solid mathematical and analytical abilities
Accurate typing and data entry skills
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$30k-35k yearly est. Auto-Apply 60d+ ago
Bilingual Account Representative
Vanderbilt Mortgage 4.2
Collector job in Maryville, TN
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Bilingual Account Representative (Non - LO - Servicing)
JOB STATUS: Full Time/Hourly
DEPARTMENT: Loan Servicing
REPORTS TO: Team Lead
TRAVEL REQUIRED: As Needed
WORK SCHEDULE: Hybrid - 4 days in-office, 1 day remote after training
PAY:
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $46,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.
JOB SUMMARY:
The Account Representative resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.
JOB FUNCTIONS:
Account Management
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
Performs outbound email communication with customers.
Handles timelines and actions specific to Consumer Lending loans.
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
Analyzes Debt and income information to set-up and review payment plans.
Documents mortgage collections system with all activities and communications.
Administrative Tasks
Orders and reviews home occupancy inspections.
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).
Inputs and documents customer complaints, escalating to leadership when required.
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
Education: High School diploma or equivalent required.
Experience: 0-1 year experience.
Must be fluent in both English and Spanish.
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.
Basic computer skills with ability to type at least 25 wpm.
Working knowledge of the View/AS400 system.
Great attention to detail and organizational skills.
Ability to communicate effectively and efficiently via phone, email, and person to person.
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.
Ability to manage multiple initiatives and/or conflicting responsibilities.
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.
Ability to effectively collaborate and work in a team environment.
Willingness to learn, strong work ethic and work across many teams and business units.
Great attention to detail, organizational skills, and time management.
PHYSICAL DEMANDS:
Must be able to remain in a stationary position 75% of the time.
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
Will be communicating via phone, Teams, and Zoom.
Must be able to exchange accurate information at all times.
Must be able to identify and assess account status and determine appropriate process.
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Privacy Policy
Business Unit -
Vanderbilt Mortgage
$50k-60k yearly Auto-Apply 22d ago
Accounts Receivable Specialist
Fesco 4.6
Collector job in Knoxville, TN
Description Accounts Receivable Specialist Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour Overview The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.Essential Responsibilities
Build and maintain strong relationships with customers throughout the Accounts Receivable process.
Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
Identify, negotiate, and secure approved payment arrangements on past-due balances.
Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
Review orders on hold and coordinate release once payment requirements are met.
Maintain strong internal and external communication to follow up on required information needed to obtain payment.
Other duties as assigned
QualificationsTo successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
Must be self-motivated, customer-centric, and highly organized.
Experience reconciling AR accounts is a plus.
Ability to function effectively both independently and as a member of a team.
Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
Experience with Global Edge or other ERP software is a plus.
Must be at least 18 years old.
Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
Medical & Dental Insurance Coverage
Optional Short Term Disability Coverage
Long-Term Disability Coverage, plus optional Life and Vision Insurance
Paid time off for Vacations and Holidays
401 (k) Retirement Plan with Company match
Competitive starting hourly rate
About FESCO FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.”
$23-25 hourly Auto-Apply 2h ago
Accounts Receivable Specialist
The Unlimited 4.3
Collector job in Knoxville, TN
at FESCO
Accounts Receivable Specialist Please note: This is a full-time, in person position located at our Knoxville office - 2315 Sycamore Drive. Knoxville, TN 37921 Hours are Mon-Fri 8 AM - 5 PM Pay: $23-25/hour Overview The Accounts Receivable Specialist works closely with a portfolio of business-to-business customers to manage the full accounts receivable process. This role ensures timely payment within terms, follows up on past-due accounts, conducts research and reconciliations, resolves billing issues, and secures payment on open invoices-while building and maintaining strong customer relationships.Essential Responsibilities
Build and maintain strong relationships with customers throughout the Accounts Receivable process.
Engage with customers via outbound phone calls and email to collect payments owed while preserving positive customer relationships.
Achieve Accounts Receivable KPIs, including daily call volume goals and accounts receivable percentages over 60 days.
Identify, negotiate, and secure approved payment arrangements on past-due balances.
Perform account reconciliations as needed to ensure accounting records are accurate and aligned.
Monitor changes in customer payment patterns and recommend accounts for credit evaluation when necessary.
Partner with internal stakeholders to align on appropriate payment strategies for past-due accounts and to drive cash flow and future revenue.
Drive innovative solutions for delinquent accounts when standard Accounts Receivable procedures are unsuccessful.
Review orders on hold and coordinate release once payment requirements are met.
Maintain strong internal and external communication to follow up on required information needed to obtain payment.
Other duties as assigned
QualificationsTo successfully perform this job, an individual must be able to perform each essential job duty and other assigned duties that may be assigned in the course of work and business.
2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
Experience handling a high-volume, small-dollar portfolio with outbound call and collection goals.
Must be self-motivated, customer-centric, and highly organized.
Experience reconciling AR accounts is a plus.
Ability to function effectively both independently and as a member of a team.
Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
Experience with Global Edge or other ERP software is a plus.
Must be at least 18 years old.
Completion of a satisfactory background check and drug screen
Benefits of Joining Our Team
Medical & Dental Insurance Coverage
Optional Short Term Disability Coverage
Long-Term Disability Coverage, plus optional Life and Vision Insurance
Paid time off for Vacations and Holidays
401 (k) Retirement Plan with Company match
Competitive starting hourly rate
About FESCO FESCO is the premier provider of equipment service for the food service industry. With more than 30 years of dedicated service, we know food service inside and out. Our vision is to be the most reliable source of service management solutions for the food service industry. Let us know if you want to be part of our team! To learn more, please visit us at: *************************** FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. FESCO is a division of Unlimited Service Group “All Unique All United.”
$23-25 hourly Auto-Apply 2h ago
Account Representative - State Farm Agent Team Member
Cody Alexander-State Farm Agent
Collector job in Knoxville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after years of owning an independent agency, bringing with me a deep understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.
I graduated from the University of Central Florida and have been married since 2015; my wife and I have two girls and a boy, and when I'm not working, I love anything involving sports. Community involvement is very important to us, and this year we partnered with Tennessee Kids Belong to host a toy drive that directly supported local children in need.
Our office culture is built around ambition and positivitywe want team members who have big goals, who are motivated to earn great money, and who want to be part of something bigger than themselves. We offer PTO, bonuses, and unique incentives like leaving early on Fridays when weekly goals are met or earning a team trip for hitting annual goals.
If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Cody Alexander - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 24d ago
Account Representative - State Farm Agent Team Member
Ozzie Gutierrez Holden-State Farm Agent
Collector job in Knoxville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and were excited to continue growing as we build the office together.
Im fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While were still building our community involvement, were committed to becoming a positive presence in the area as we grow.
We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive Im not a micromanager, and Im looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.
If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As an Account Representative for Ozzie Gutierrez State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 25d ago
Account Representative
Toyota Tsusho 4.6
Collector job in Maryville, TN
We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!
What's In It For You?
* Competitive Salary with Bonus Opportunities
* Paid Time Off
* Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
* Flexible Spending and Health Savings Accounts
* 14 Paid Company Holidays
* 401(k) with Company Contribution
* Educational Tuition Reimbursement
Summary
Performs a variety of customer service and sales related duties
What You'll Do
* Prepares documentation and coordinates customer service needs with other functions as required.
* Serves as customer contact regarding such matters as pricing, scheduling, and shipping.
* May perform limited sales functions, including traveling and communicating with customers and suppliers.
* Work with the customers on issues relating to quality and performance of the material.
* Monitor inventory levels.
* Places orders and updates status on a regular basis and informs customer.
* Uses established procedures.
* Works with immediate supervision.
* Performs assigned tasks.
* Knows fundamental concepts, practices and procedures.
* Originality or ingenuity is required.
* May direct work of support personnel.
* Customers are typically domestic.
* Other duties.
What You Need
Travel
Shift Time
Pay
Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.
We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.
$31k-39k yearly est. Auto-Apply 5d ago
Title/Billing Clerk
Ole Ben Franklin Motors
Collector job in Oak Ridge, TN
Job Description
Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN. The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV.
Essential Duties & Responsibilities:
• Prepare tax and title documents.
• Submit all legal transfer documents to the DMV.
• Receive and process paperwork from the F&I department.
• Prepare payoff checks for new vehicles and trade-ins.
• Post vehicle sales and purchases.
• Input inventory control information.
• Prepare trade-in vehicle jackets.
• Ensure that name and address filed are updated on an ongoing basis.
Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k. We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task. Highly driven, team-oriented individuals encouraged to apply.
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$27k-35k yearly est. 8d ago
Accounts Receivable Specialist
Acts Fleet Maintenance
Collector job in Knoxville, TN
Are you looking for a long-term career with a stable, growing organization that values its people? Join a well-established company that has proudly served its customers since 1989. We continue to grow by investing in our employees, our processes, and the quality of service we deliver.What We Offer
Positive, fast-paced, and collaborative work environment
Ongoing training and professional development opportunities
Competitive compensation
Comprehensive benefits package, including:
Medical, dental, and vision insurance
Life insurance
401(k) with company match
Paid vacation and paid holidays
About Us
We are the South's leading preventative fleet maintenance company, focused on reducing costly repairs through proactive maintenance solutions. Our mission is to keep our clients' vehicles safe, reliable, and on the road.Position Overview
The Accounts Receivable Specialist plays a vital role in maintaining accurate financial records and supporting the integrity of our accounts receivable processes. This role is ideal for a detail-oriented professional who enjoys data analysis, problem-solving, and contributing to continuous improvement initiatives.Key Responsibilities
Oversee, verify, and reconcile accounts receivable transactions
Process and record customer payments and deposits accurately and timely
Monitor cash flow and prepare related reports
Assist with month-end close activities
Manage customer accounts to ensure accuracy and compliance
Prepare and distribute monthly financial reports
Research, resolve, and correct discrepancies
Provide excellent customer service when communicating account-related matters
Identify and recommend process improvements to increase efficiency and reduce costs
Perform additional duties and special projects as assigned
Qualifications
7-10 years of experience in accounting or financial roles
Strong understanding of accounting entries, processes, and financial reporting
In-depth knowledge of Generally Accepted Accounting Principles (GAAP)
Hands-on experience with accounting software systems
Proficiency in Microsoft Office Suite
Strong analytical, numerical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Exceptional attention to detail and accuracy
Bachelor's degree in Accounting or Finance (required)
Work Location & Schedule
On-site position at our Fountain City office
Core business hours: Monday through Friday
$30k-39k yearly est. Auto-Apply 13d ago
Account Representative - State Farm Agent Team Member
Lee Lofton-State Farm Agent
Collector job in Sevierville, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 17 years in business, our agency is rooted in community and compassion, serving clients with dedication and a personal touch. Led by an agent with a BA in Music from Millsaps College and a Masters in Vocal Performance from Indiana University, we bring a unique and inspiring perspective to our work. Our team of six enjoys a relaxed and supportive office atmosphere, with the flexibility to balance personal commitmentswhether its attending school events or medical appointmentswithout taking full or half days off.
Were deeply committed to giving back, partnering with Smoky Mountain Rescue Missions to support those in need, engaging with First Baptist Church Sevierville, and actively supporting local high school sports through the Sevier County High School Booster Club.
If youre looking to join a close-knit, community-oriented team that values work-life balance, wed love to meet you!
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for lee Lofton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 29d ago
Delivery Collection Specialist
Impact RTO Holdings
Collector job in Clinton, TN
Delivery/Collection Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/Collection Specialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
The average collector in Knoxville, TN earns between $23,000 and $41,000 annually. This compares to the national average collector range of $27,000 to $44,000.