Collector jobs in Knoxville, TN

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

University Physicians' Association is seeking highly motivated and dedicated individuals to join our team as a Medical Billing Representative with our Revenue Cycle Management team. As a vital member of our healthcare organization, you will be delivering exceptional service to patients and providers. Your primary role will be ensuring a positive patient experience. This role requires excellent communication, strong attention to details, and a genuine desire to help others. JOB DUTIES: This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Verification of ICD-10 coding. Verification of CPT codes and correct coding with modifiers. Entering of patient demographics. Correctly applies copays to patients date of service out of pre-collect and or/ unapplied. Utlization of the claims scrubber/ailment hold. Maintain strict confidentiality and adheres to all HIPPA guidelines. PHYSICAL DEMANDS: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. Candidate must be able to commute to our corporate offices located in Knoxville, TN for required on-site training period of a minimum of 90 days. Remote opportunities are available after initial training, however, some positions may also require intermittent time in the office, as needs arise. Full-Time Positions Available. Monday through Friday work week with flexible scheduling opportunities. Requirements REQUIRED EDUCATION & TRAINING: Requires High School education or equivalency; medical billing courses and college preferred. QUALIFICATIONS: Medical Billing office preferred. Knowledge of computer programs. Ability to operate computers and basic office equipment. Knowledge of basic medical coding and third-party operating procedures and practices. Ability to read, understand written and oral instructions. Must be well organized and detail oriented.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Local insurance agency of team members that enjoy working together and helping people! We do well by doing good! Actively involved in the local community. Agent/owner has decades of experience and enjoys coaching her team to success. While there is competition, the agency works together to achieve goals and make a difference in customers lives. Join Our Winning Sales Team (salary of $36000-$45000 with commissions = total $48k-$65k) Help people make smarter insurance and financial decisions and build a rewarding career while you do it. What Youll Do Educate customers on the right coverage to protect what matters most Provide guidance so families avoid costly gaps in protection Build relationships and deliver a professional, trusted experience What Youll Love Coaching, support, and a proven path to high earnings A mission-driven role that truly helps people Growth opportunities based on your effort and results

is Monday - Friday, 10:15am - 7:00pm. Our Mission is to help Members grow financially. Our Vision is to be Members' First Choice for all Financial Services. We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us. Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day. Submit your application to us today and let us be the First Choice for your new career journey! About Us: Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards. Pay: Starting Range is $19.50 - $21.50, depending on work experience Benefits: Employer-paid health and dental insurance monthly premiums Accrual of PTO Leave Employer-matched 401k, 50% match up to 6% of employee contributions Employer-paid Group Life Insurance and Long-Term Disability benefits Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals Paid Holidays and Paid Training Potential pay increases through additional training opportunities Opportunity to earn incentive pay The ability to help serve your local community through our mindset of People Helping People! PRIMARY RESPONSIBILITIES: Monitor payments for late and/or delinquency status. Follow up on delinquent and overdue accounts by receiving and initiating phone calls, texts and/or letters. Communicate sense of urgency when speaking to members in reference to their delinquent account. Collect on multiple delinquent accounts and communicate a sense of urgency to the debtor to pay the delinquent loan up to date. Document all work including, but not limited to, phone calls and promises to pay to maintain accurate records on accounts. Order appropriate collection letters according to department guidelines. Understand and appropriately apply the Fair Debt Collection Practices Act (FDCPA) in all account communication. Identify and recommend accounts for extensions and workout/consolidation loans and assist with negotiation and presentations for approval. Perform skip tracing techniques, including but not limited to: reading credit reports, utilizing search engines, social media and vendor systems. Maintain an understanding of Credit Union utilized systems including but not limited to payment and insurance vendor systems. Follow all Credit Union policies, procedures and regulations. Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance). Maintain regular and predictable attendance. Work cooperatively with others. All other duties as assigned. QUALIFICATIONS: Education/Experience - High school diploma or equivalent required. At least one year collection or credit union experience is strongly preferred or equivalent combination of education and experience. Experience collecting on multiple loan products strongly preferred.

Reconcile all point-of-sale monetary transactions, cash safe adjustments and maintain the B2B credit accounts on a weekly basis based on assigned markets. Essential Functions Reconcile credit and debit card transactions with merchant processor and research any variances for exception transactions Research and reconcile all non-integrated pay types to determine validity and work with sales reps or other internal teams to resolve issues Identify and prepare general ledger entries for import into accounting system Reconcile Cash Reporting system adjustments and record to proper general ledger account Assist market's B2B dealers in account set-up and maintenance Provide reporting of weekly B2B AR aging for assigned markets Work and maintain ServiceNow tickets for assigned markets Prepare analysis of aging balances, charge-offs, etc. by market; Notify department manager of irregularities and concerns Other job duties and projects as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Eligibility Qualifications (Knowledge, Skills, Abilities) Strong organizational skills, detail-oriented and deadline driven while maintaining the highest level of accuracy Ability to thrive in fast paced environment Team Player with Positive Attitude Easily Adaptable to Change Complex problem solving Supervisory Responsibilities This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Must be able to perform repetitious hand/eye movement, must be able to sit for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time hybrid position. Department hours are generally 8AM to 5PM, with some flexibility on work hours. Travel No travel is required for this position. Required Education and Experience High School Diploma/GED Experience in Accounting or Finance Proficient in Excel Preferred Education and Experience Bachelor's Degree in Accounting/Finance Experience working with accounting software General Ledger Experience AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Details Vehlo Purchaser LLC - Knoxville, TN Fully RemoteDescription We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever. Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. As a Billing Specialist on our Finance Team, you will: Prepare invoicing for multiple SaaS based businesses in the portfolio Effectively communicating with customers regarding updated billing methods and payments Partnering with operations and finance teammates from across our multiple companies and locations on variations to contracts and pricing Apply payments against open invoices Tracking prepayments and special billing situations to ensure billings and payments are applied correctly to customer accounts Ensure that all monthly billing is accurate and posted correctly in the accounting system Maintain a continuous improvement mindset for the billing process - looking for new ways to gain efficiencies Analyze customer and contract data in preparation for input into our new CRM and accounting systems Perform other duties as assigned Qualifications Job Qualifications: Minimum of 3 years of experience with a focus on SaaS/contract invoicing Experience with Intacct and SalesForce QuickBooks also preferred Bachelors Degree in finance or accounting preferred Exceptional data analysis and a high proficiency in Excel required Strong analytical and business skills including the ability to grasp the big picture Must work well under pressure, be able to interact in a team environment with the ability to adapt quickly to change, have a deep attention to detail and strong customer service skills. Capable of working independently and managing multiple projects at the same time with a commitment to timely delivery in a fast-paced team environment for a high growth company. Excellent interpersonal, verbal and written communication skills Ability to multi-task in fast-paced environment with a strong attention to detail and the ability to prioritize tasks Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job DescriptionBenefits: Health Insurance stipend Life Insurance PTO & Paid Holidays Community Involvement/Networking opportunities Performance based pay & incentives Comprehensive training Unlimited commission potential 401(k) matching Competitive salary Flexible schedule Opportunity for advancement Profit sharing Signing bonus INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Trey Boggs - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Josh Ellis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Cody Alexander - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ABOUT OUR AGENCY: I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and were excited to continue growing as we build the office together. Im fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While were still building our community involvement, were committed to becoming a positive presence in the area as we grow. We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive Im not a micromanager, and Im looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency. If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you. ROLE DESCRIPTION: As an Account Representative for Ozzie Gutierrez State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Ryan Nichols - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job Description Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN. The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV. Essential Duties & Responsibilities: • Prepare tax and title documents. • Submit all legal transfer documents to the DMV. • Receive and process paperwork from the F&I department. • Prepare payoff checks for new vehicles and trade-ins. • Post vehicle sales and purchases. • Input inventory control information. • Prepare trade-in vehicle jackets. • Ensure that name and address filed are updated on an ongoing basis. Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k. We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task. Highly driven, team-oriented individuals encouraged to apply. Powered by JazzHR NwZjtZW1Q3

Job DescriptionROLE DESCRIPTION: You are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Hunter Jones - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen: * Medical, Dental, Vision * Paid time off (vacation, holidays, sick days) * 401K with discretionary company match - (US positions only) * Employer-paid Basic Life for Employee, Spouse, and Dependents * Employer-paid Short-Term and Long-Term Disability * Health Care and Dependent Care Flexible Spending Accounts * Vitality Wellness Program * Employee Assistance Program * Employee Resource Groups for networking and team building * Tuition Reimbursement Program * Employee Referral Program * Safety Shoe and Safety Glasses reimbursement * Employee Discounts through BenefitHub * Advancement Opportunity. Position Summary: Join our exciting & dedicated team at Vallen as an Account Specialist. In this position, you will be responsible for selling and expanding the organization's solutions, products, and services. From here, you can achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements within assigned Integrated Supply accounts. Essential Job Duties and Responsibilities: * Leads efforts to explore, solicit and obtain new sales opportunities within assigned accounts. * Builds rapport and collaborates with customer to understands customer needs and works to generate value added propositions around new products, processes, and services. Drives the development process from idea to implementation to ensure products or solutions meet customers' needs. * Drives cost savings commitments: ensures goals are exceeded and are captured in Vallen VPP and/or customers ERP system. * Designs and implements strategic sales plans to develop assigned accounts to meet and/or exceed contractual obligations. Leads and reports on KPI activities and commitments. * Collaborates and builds relationships with Vendor/Supplier community to support solutions selling opportunities and the transition from non-franchised product to franchised product offerings related to those vendors. * Performs other related duties as requested. Job Qualifications: * Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus). * Demonstrated product and sales knowledge (specific product knowledge may be required). * Strong ability to develop and cultivate customer relationships. * Demonstrate strong communication, planning, organizational, time management, problem solving and customer service skills. * Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes. * Proficiency with MS-Office products (Excel, Word & PowerPoint) and the technical aptitude to learn all company specific programs and software applications. Work Environment & Physical Demands: Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. * The work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments; must be able to work in dusty environments. * Long periods working on a computer and performing repetitive keyboarding activities. * Extended day, evening, and weekend work may be required as job duties demand and may include little to no advanced notice. * May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.). * May be required to drive a forklift and/or operate other standard warehouse equipment. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving). * Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb, and balance. * Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required. Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter. Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

Job DescriptionBenefits: License Paid 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mansour Hasan - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Primary Function The incumbent performs highly technical and specialized functions for the Cherokee Indian Hospital Authority. The employee reviews and analyzes diagnostic and procedural information that determines Medicare, Medicaid and private insurance payments. The primary function of this position is to analyze the ICD-10-CM, CPT and HCPCS coding for reimbursement. The Revenue Cycle Office functions are a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The Revenue Cycle Management office functions also ensure compliance with established guidelines, third party reimbursement policies, US Government regulations and accreditation guidelines. Job Duties and Responsibilities Quantitative analysis - Performs a comprehensive analysis of the record to assure the presence of all component parts such as patient and record identification, signatures and dates where required, and other necessary data in the presence of all reports which appear to be indicated by the nature of the treatment rendered. Qualitative analysis - Analyzes the record for documentation consistency and adequacy. Ensures that all diagnoses accurately reflect the care and treatment rendered. Reviews the records for compliance with established third-party reimbursement agencies and special screening criteria. The incumbent analyzes the coding of ICD-10-CM/CPT/HCPCS codes to diagnosis and procedure for documented information. Assures the final diagnosis and operative procedures as stated by coding are valid and complete for billing. Operate RPMS peripheral equipment (CRT and printer) for the purpose of key-entering data for the process of updating of changing health summaries for patient information files and of exporting said data. Responsible for the accurate and timely preparation and submission of claims to third party payers, intermediaries, and responsible parties according to established hospital policy and procedures. Maintenance and control of unbilled claims for an assigned section of the patient receivables. Works claims in a timely manner and maintain supporting documentation. Does research for clarification of alternate resources and making the necessary correction to the patient chart for future billing. Analyzes system generated reports daily/weekly to identify claims that are ready for billing. Notify Medical Coders of missing information needed for medical necessity where applicable. Responsible for the follow-up process on claims that have not paid (rejected, suspended, denied) for an assigned section of the patient receivables, which includes mailing statements, filing appeals, making phone calls to the responsible party or insurance company, corresponding with our collections agency, performing error corrections, etc. according to hospital policy and procedures. Be able to identify patients that may have other health insurance for billing sequence. Know the different reasons on how a patient is eligible for Medicare to ensure the accurate Medicare Secondary Payer (MSP) code is used in billing for reimbursement. Review and analyze payment negotiation requests from insurance companies and advise on policy of accepting the discount request. Obtain final approval from the Revenue Cycle Manager as to an agreement on a discount. Must, be detailed oriented and have great organizational and time management skills. Perform all duties according to established procedures and tribal policy. It is imperative to keep up to date with changes in insurance guidelines, procedures and reporting to assure maximum reimbursement. Expected to be professional and present as a role model to co-workers and the organization. Offer suggestions to enhance the Revenue Cycle Management office functions. Possess analytical and problem-solving abilities. Performs other duties assigned. Education /Experience RHIA, RHIT, CPC, CPB, CCS, CCS-P or NCICS certification is preferred and is required within two years from date of hire. A minimal of two years' billing/coding experience within a healthcare facility is required. Enroll in continuing education courses to maintain certification is required. Twelve to Eighteen months would be required to become proficient in most phases of the job. Must possess a valid North Carolina driver's license. Job Knowledge Advance knowledge of medical terminology, abbreviations, techniques and surgical procedures; anatomy and physiology; major disease processes; pharmacology; and the metric system to identify specific clinical findings, to support existing diagnosis, or substantiate listing additional diagnosis in the medical record. Advance knowledge of medical codes involving selections of most accurate code using the ICD-10-CM, CPT, HCPCS, and the official coding guidelines and for billing of third-party resources. Interpret and resolve problems based on information derived from system monitoring reports and the UB04, HCFA-1500, ADA2006 billing forms submitted to third party payer. Advance knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes. Knowledge of and ability to apply the Alternate Resource regulations: P.L. 94-437, Title IV of Indian Health Care Improvement Act, Indian Health Service Policy and Regulations on Alternate Resources, CFR 42-36.21 (A) and 23 (F), and P.L 99-272, Federal Medical Care Cost Recovery Act. Thorough knowledge of ICD-9-CM, ICD-10-CM, CPT, HCPCS coding terms. Must, have good math skills and effective communication skills. Must, be knowledgeable of the fiscal requirements, policies, and procedures of federal, state, and tribal programs. Requires knowledge of the business use of computer hardware and software to ensure the effectiveness and quality of the processing and presentation of data. Requires skill in the use of a wide variety of office equipment including computer, typewriter, calculator, facsimile, copy machine, and other office equipment as required. Must be able to follow instructions and work independently. Complexity of Duties Duties are highly complex, varied, require planning and coordinating several activities at one time, and demand the use of critical thinking, problem solving skills and analysis of data and circumstances to develop appropriate actions. Subject to frequent interruptions, in person and by phone, which require varied response. Contact with Others Internal contacts occur on a regular basis with departmental personnel. External contacts include clients, families, health professionals, and general tribal population, as well as other tribal entities. Purpose for contacts is for the exchange of information requires tact, courtesy, and professional decorum. Contacts include agencies both federal and state including Indian Health Service, Medicaid, Medicare, and other private insurance companies, attorneys, auditors, and clearing house contractor. Requires the ability to organize work and deal effectively with the public and federal, state, and tribal agencies. Consistently demonstrates superior customer service skills to patients/customers by displaying Spotlight on Success I CARE behaviors and skills. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service. Confidential Data Has access to all departmental files, memos, financial records and medical records, which are confidential. Must, adhere to all tribal, IHS, and CIHA confidentiality policies and procedures, as well as the Privacy Act of 1974 and the HIPAA regulations, in the performance of duties. Mental /Visual /Physical Concentration varies depending on the tasks. High levels of mental concentration are required. Must handle multiple tasks simultaneously and is subject to frequent interruptions. Physical effort requires sitting and reaching with hands and arms. Manual dexterity, visual acuity, and the ability to speak and hear are required. Environment Work is performed in normal business office environment, with occasional travel required. Supervision Received Work under the general direction of the Billing Analyst Supervisor. Has latitude for the exercise of initiatives, discretion, and independent judgment within the Cherokee Indian Hospital Authority. Responsibility for Accuracy Review of work and subsequent procedures would detect most significant errors of job functions. However, errors that are more serious could result in inefficient operations and loss of revenue and audit non-compliance. Because information in the medical record is the basis for reimbursement as well as clinical decision-making, coding entries must be complete and accurate. The amount of reimbursement depends on the correct coding of diagnoses and procedures and appropriate DRG/APC assignment. The work has a direct effect on medical record keeping and a direct impact on the accuracy, documentation, timeliness, reliability, and acceptability of information in the medical record services. Work has considerable impact on the accreditation status of the hospital, quality of patient care, reliability of research data, compliance and the maximization of Third-Party reimbursement. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Primary Function The incumbent performs highly technical and specialized functions for the Cherokee Indian Hospital Authority. The employee reviews and analyzes diagnostic and procedural information that determines Medicare, Medicaid and private insurance payments. The primary function of this position is to analyze the ICD-10-CM, CPT and HCPCS coding for reimbursement. The Revenue Cycle Office functions are a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The Revenue Cycle Management office functions also ensure compliance with established guidelines, third party reimbursement policies, US Government regulations and accreditation guidelines. Job Duties and Responsibilities Quantitative analysis - Performs a comprehensive analysis of the record to assure the presence of all component parts such as patient and record identification, signatures and dates where required, and other necessary data in the presence of all reports which appear to be indicated by the nature of the treatment rendered. Qualitative analysis - Analyzes the record for documentation consistency and adequacy. Ensures that all diagnoses accurately reflect the care and treatment rendered. Reviews the records for compliance with established third-party reimbursement agencies and special screening criteria. The incumbent analyzes the coding of ICD-10-CM/CPT/HCPCS codes to diagnosis and procedure for documented information. Assures the final diagnosis and operative procedures as stated by coding are valid and complete for billing. Operate RPMS peripheral equipment (CRT and printer) for the purpose of key-entering data for the process of updating of changing health summaries for patient information files and of exporting said data. Responsible for the accurate and timely preparation and submission of claims to third party payers, intermediaries, and responsible parties according to established hospital policy and procedures. Maintenance and control of unbilled claims for an assigned section of the patient receivables. Works claims in a timely manner and maintain supporting documentation. Does research for clarification of alternate resources and making the necessary correction to the patient chart for future billing. Analyzes system generated reports daily/weekly to identify claims that are ready for billing. Notify Medical Coders of missing information needed for medical necessity where applicable. Responsible for the follow-up process on claims that have not paid (rejected, suspended, denied) for an assigned section of the patient receivables, which includes mailing statements, filing appeals, making phone calls to the responsible party or insurance company, corresponding with our collections agency, performing error corrections, etc. according to hospital policy and procedures. Be able to identify patients that may have other health insurance for billing sequence. Know the different reasons on how a patient is eligible for Medicare to ensure the accurate Medicare Secondary Payer (MSP) code is used in billing for reimbursement. Review and analyze payment negotiation requests from insurance companies and advise on policy of accepting the discount request. Obtain final approval from the Revenue Cycle Manager as to an agreement on a discount. Must, be detailed oriented and have great organizational and time management skills. Perform all duties according to established procedures and tribal policy. It is imperative to keep up to date with changes in insurance guidelines, procedures and reporting to assure maximum reimbursement. Expected to be professional and present as a role model to co-workers and the organization. Offer suggestions to enhance the Revenue Cycle Management office functions. Possess analytical and problem-solving abilities. Performs other duties assigned. Education /Experience RHIA, RHIT, CPC, CPB, CCS, CCS-P or NCICS certification is preferred and is required within two years from date of hire. A minimal of two years' billing/coding experience within a healthcare facility is required. Enroll in continuing education courses to maintain certification is required. Twelve to Eighteen months would be required to become proficient in most phases of the job. Must possess a valid North Carolina driver's license. Job Knowledge Advance knowledge of medical terminology, abbreviations, techniques and surgical procedures; anatomy and physiology; major disease processes; pharmacology; and the metric system to identify specific clinical findings, to support existing diagnosis, or substantiate listing additional diagnosis in the medical record. Advance knowledge of medical codes involving selections of most accurate code using the ICD-10-CM, CPT, HCPCS, and the official coding guidelines and for billing of third-party resources. Interpret and resolve problems based on information derived from system monitoring reports and the UB04, HCFA-1500, ADA2006 billing forms submitted to third party payer. Advance knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes. Knowledge of and ability to apply the Alternate Resource regulations: P.L. 94-437, Title IV of Indian Health Care Improvement Act, Indian Health Service Policy and Regulations on Alternate Resources, CFR 42-36.21 (A) and 23 (F), and P.L 99-272, Federal Medical Care Cost Recovery Act. Thorough knowledge of ICD-9-CM, ICD-10-CM, CPT, HCPCS coding terms. Must, have good math skills and effective communication skills. Must, be knowledgeable of the fiscal requirements, policies, and procedures of federal, state, and tribal programs. Requires knowledge of the business use of computer hardware and software to ensure the effectiveness and quality of the processing and presentation of data. Requires skill in the use of a wide variety of office equipment including computer, typewriter, calculator, facsimile, copy machine, and other office equipment as required. Must be able to follow instructions and work independently. Complexity of Duties Duties are highly complex, varied, require planning and coordinating several activities at one time, and demand the use of critical thinking, problem solving skills and analysis of data and circumstances to develop appropriate actions. Subject to frequent interruptions, in person and by phone, which require varied response. Contact with Others Internal contacts occur on a regular basis with departmental personnel. External contacts include clients, families, health professionals, and general tribal population, as well as other tribal entities. Purpose for contacts is for the exchange of information requires tact, courtesy, and professional decorum. Contacts include agencies both federal and state including Indian Health Service, Medicaid, Medicare, and other private insurance companies, attorneys, auditors, and clearing house contractor. Requires the ability to organize work and deal effectively with the public and federal, state, and tribal agencies. Consistently demonstrates superior customer service skills to patients/customers by displaying Spotlight on Success I CARE behaviors and skills. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service. Confidential Data Has access to all departmental files, memos, financial records and medical records, which are confidential. Must, adhere to all tribal, IHS, and CIHA confidentiality policies and procedures, as well as the Privacy Act of 1974 and the HIPAA regulations, in the performance of duties. Mental /Visual /Physical Concentration varies depending on the tasks. High levels of mental concentration are required. Must handle multiple tasks simultaneously and is subject to frequent interruptions. Physical effort requires sitting and reaching with hands and arms. Manual dexterity, visual acuity, and the ability to speak and hear are required. Environment Work is performed in normal business office environment, with occasional travel required. Supervision Received Work under the general direction of the Billing Analyst Supervisor. Has latitude for the exercise of initiatives, discretion, and independent judgment within the Cherokee Indian Hospital Authority. Responsibility for Accuracy Review of work and subsequent procedures would detect most significant errors of job functions. However, errors that are more serious could result in inefficient operations and loss of revenue and audit non-compliance. Because information in the medical record is the basis for reimbursement as well as clinical decision-making, coding entries must be complete and accurate. The amount of reimbursement depends on the correct coding of diagnoses and procedures and appropriate DRG/APC assignment. The work has a direct effect on medical record keeping and a direct impact on the accuracy, documentation, timeliness, reliability, and acceptability of information in the medical record services. Work has considerable impact on the accreditation status of the hospital, quality of patient care, reliability of research data, compliance and the maximization of Third-Party reimbursement. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Primary Function The incumbent performs highly technical and specialized functions for the Cherokee Indian Hospital Authority. The employee reviews and analyzes diagnostic and procedural information that determines Medicare, Medicaid and private insurance payments. The primary function of this position is to analyze the ICD-10-CM, CPT and HCPCS coding for reimbursement. The Revenue Cycle Office functions are a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The Revenue Cycle Management office functions also ensure compliance with established guidelines, third party reimbursement policies, US Government regulations and accreditation guidelines. Job Duties and Responsibilities Quantitative analysis - Performs a comprehensive analysis of the record to assure the presence of all component parts such as patient and record identification, signatures and dates where required, and other necessary data in the presence of all reports which appear to be indicated by the nature of the treatment rendered. Qualitative analysis - Analyzes the record for documentation consistency and adequacy. Ensures that all diagnoses accurately reflect the care and treatment rendered. Reviews the records for compliance with established third-party reimbursement agencies and special screening criteria. The incumbent analyzes the coding of ICD-10-CM/CPT/HCPCS codes to diagnosis and procedure for documented information. Assures the final diagnosis and operative procedures as stated by coding are valid and complete for billing. Operate RPMS peripheral equipment (CRT and printer) for the purpose of key-entering data for the process of updating of changing health summaries for patient information files and of exporting said data. Responsible for the accurate and timely preparation and submission of claims to third party payers, intermediaries, and responsible parties according to established hospital policy and procedures. Maintenance and control of unbilled claims for an assigned section of the patient receivables. Works claims in a timely manner and maintain supporting documentation. Does research for clarification of alternate resources and making the necessary correction to the patient chart for future billing. Analyzes system generated reports daily/weekly to identify claims that are ready for billing. Notify Medical Coders of missing information needed for medical necessity where applicable. Responsible for the follow-up process on claims that have not paid (rejected, suspended, denied) for an assigned section of the patient receivables, which includes mailing statements, filing appeals, making phone calls to the responsible party or insurance company, corresponding with our collections agency, performing error corrections, etc. according to hospital policy and procedures. Be able to identify patients that may have other health insurance for billing sequence. Know the different reasons on how a patient is eligible for Medicare to ensure the accurate Medicare Secondary Payer (MSP) code is used in billing for reimbursement. Review and analyze payment negotiation requests from insurance companies and advise on policy of accepting the discount request. Obtain final approval from the Revenue Cycle Manager as to an agreement on a discount. Must, be detailed oriented and have great organizational and time management skills. Perform all duties according to established procedures and tribal policy. It is imperative to keep up to date with changes in insurance guidelines, procedures and reporting to assure maximum reimbursement. Expected to be professional and present as a role model to co-workers and the organization. Offer suggestions to enhance the Revenue Cycle Management office functions. Possess analytical and problem-solving abilities. Performs other duties assigned. Education /Experience RHIA, RHIT, CPC, CPB, CCS, CCS-P or NCICS certification is preferred and is required within two years from date of hire. A minimal of two years' billing/coding experience within a healthcare facility is required. Enroll in continuing education courses to maintain certification is required. Twelve to Eighteen months would be required to become proficient in most phases of the job. Must possess a valid North Carolina driver's license. Job Knowledge Advance knowledge of medical terminology, abbreviations, techniques and surgical procedures; anatomy and physiology; major disease processes; pharmacology; and the metric system to identify specific clinical findings, to support existing diagnosis, or substantiate listing additional diagnosis in the medical record. Advance knowledge of medical codes involving selections of most accurate code using the ICD-10-CM, CPT, HCPCS, and the official coding guidelines and for billing of third-party resources. Interpret and resolve problems based on information derived from system monitoring reports and the UB04, HCFA-1500, ADA2006 billing forms submitted to third party payer. Advance knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes. Knowledge of and ability to apply the Alternate Resource regulations: P.L. 94-437, Title IV of Indian Health Care Improvement Act, Indian Health Service Policy and Regulations on Alternate Resources, CFR 42-36.21 (A) and 23 (F), and P.L 99-272, Federal Medical Care Cost Recovery Act. Thorough knowledge of ICD-9-CM, ICD-10-CM, CPT, HCPCS coding terms. Must, have good math skills and effective communication skills. Must, be knowledgeable of the fiscal requirements, policies, and procedures of federal, state, and tribal programs. Requires knowledge of the business use of computer hardware and software to ensure the effectiveness and quality of the processing and presentation of data. Requires skill in the use of a wide variety of office equipment including computer, typewriter, calculator, facsimile, copy machine, and other office equipment as required. Must be able to follow instructions and work independently. Complexity of Duties Duties are highly complex, varied, require planning and coordinating several activities at one time, and demand the use of critical thinking, problem solving skills and analysis of data and circumstances to develop appropriate actions. Subject to frequent interruptions, in person and by phone, which require varied response. Contact with Others Internal contacts occur on a regular basis with departmental personnel. External contacts include clients, families, health professionals, and general tribal population, as well as other tribal entities. Purpose for contacts is for the exchange of information requires tact, courtesy, and professional decorum. Contacts include agencies both federal and state including Indian Health Service, Medicaid, Medicare, and other private insurance companies, attorneys, auditors, and clearing house contractor. Requires the ability to organize work and deal effectively with the public and federal, state, and tribal agencies. Consistently demonstrates superior customer service skills to patients/customers by displaying Spotlight on Success I CARE behaviors and skills. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service. Confidential Data Has access to all departmental files, memos, financial records and medical records, which are confidential. Must, adhere to all tribal, IHS, and CIHA confidentiality policies and procedures, as well as the Privacy Act of 1974 and the HIPAA regulations, in the performance of duties. Mental /Visual /Physical Concentration varies depending on the tasks. High levels of mental concentration are required. Must handle multiple tasks simultaneously and is subject to frequent interruptions. Physical effort requires sitting and reaching with hands and arms. Manual dexterity, visual acuity, and the ability to speak and hear are required. Environment Work is performed in normal business office environment, with occasional travel required. Supervision Received Work under the general direction of the Billing Analyst Supervisor. Has latitude for the exercise of initiatives, discretion, and independent judgment within the Cherokee Indian Hospital Authority. Responsibility for Accuracy Review of work and subsequent procedures would detect most significant errors of job functions. However, errors that are more serious could result in inefficient operations and loss of revenue and audit non-compliance. Because information in the medical record is the basis for reimbursement as well as clinical decision-making, coding entries must be complete and accurate. The amount of reimbursement depends on the correct coding of diagnoses and procedures and appropriate DRG/APC assignment. The work has a direct effect on medical record keeping and a direct impact on the accuracy, documentation, timeliness, reliability, and acceptability of information in the medical record services. Work has considerable impact on the accreditation status of the hospital, quality of patient care, reliability of research data, compliance and the maximization of Third-Party reimbursement. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.