Collector lead vs senior account specialist

The differences between collector leads and senior account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector lead and a senior account specialist. Additionally, a collector lead has an average salary of $99,625, which is higher than the $68,185 average annual salary of a senior account specialist.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for a senior account specialist are patients, healthcare, and account management.

Collector lead vs senior account specialist overview

	Collector Lead	Senior Account Specialist
Yearly salary	$99,625	$68,185
Hourly rate	$47.90	$32.78
Growth rate	-8%	-8%
Number of jobs	6,919	103,476
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 65%
Average age	46	46
Years of experience	12	12

Collector lead vs senior account specialist salary

Collector leads and senior account specialists have different pay scales, as shown below.

	Collector Lead	Senior Account Specialist
Average salary	$99,625	$68,185
Salary range	Between $63,000 And $155,000	Between $46,000 And $100,000
Highest paying City	San Francisco, CA	Washington, DC
Highest paying state	Connecticut	Connecticut
Best paying company	Accenture	AbbVie
Best paying industry	-	Pharmaceutical

Differences between collector lead and senior account specialist education

There are a few differences between a collector lead and a senior account specialist in terms of educational background:

	Collector Lead	Senior Account Specialist
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	-	-

Collector lead vs senior account specialist demographics

Here are the differences between collector leads' and senior account specialists' demographics:

	Collector Lead	Senior Account Specialist
Average age	46	46
Gender ratio	Male, 40.5% Female, 59.5%	Male, 37.4% Female, 62.6%
Race ratio	Black or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%	Black or African American, 14.0% Unknown, 4.0% Hispanic or Latino, 17.5% Asian, 3.6% White, 60.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector lead and senior account specialist duties and responsibilities

Collector lead example responsibilities.

Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
Coordinate monthly inter-company A/R position with multiple operating units around the world.
Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.

Senior account specialist example responsibilities.

Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Educate and understand Medicare policies and guidelines for qualifying perspective patients.
Create team PowerPoint presentations for team meetings.
Provide customers with HIPPA forms and rules and regulations.
Submit primary and secondary Pennsylvania and Ohio Medicaid claims online thru PROMIS.
Know all laws including hippa call recording disclosures, credit card laws etc.

Collector lead vs senior account specialist skills

Common collector lead skills

Customer Service, 16%
Collection Calls, 9%
Payment Arrangements, 7%
Credit Card Accounts, 6%
Delinquent Accounts, 6%
Outbound Calls, 5%

Common senior account specialist skills

Patients, 20%
Healthcare, 13%
Account Management, 9%
Excellent Interpersonal, 6%
Customer Accounts, 4%
Problem Resolution, 3%

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Office and Administrative Industry
Collector Lead
Collector Lead vs Senior Account Specialist

Updated January 8, 2025

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