Job ID 251332 Posted 13-Jan-2026 Service line PJM Segment Role type Full-time Areas of Interest Building Surveying/Consultancy, Construction, Consulting The purpose of this position is to directly manage asset data collection projects and clients, as well as manage, and lead staff who are responsible for Asset Data Collection and consulting services with direct accountability for project delivery.
Please note we are looking for individuals within the Property or Facility Condition Assessment field.
Our team members travel up to 75% nationwide in order to technically assess commercial building mechanical, electrical, and plumbing (MEP) systems and deliver Property Condition Assessment, Asset Data Collection, and Energy Assessment services to clients. Our projects revolve around delivering considered data to demanding clients in a timely manner via effective project management which includes self-scheduling, coordinating, executing site visits, progress tracking, and final reporting. The site survey work is delivered via app based tools which not only collect equipment model and serial number, but drills down into ratings of equipment condition, criticality, and categorization into a naming hierarchy. Each team member is expected to manage multiple projects simultaneously (ideally 2-3 at a time) and communicate proactively with leadership.
This position will require frequent day and overnight travel - up to 75% and can be remote.
**What you will do**
+ Conducts walk-through surveys (from 8 hours to multiple days) to assess condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, and site work improvements. (This may require climbing two-story ladders or going up in a lift, lift operating certification is a plus)
+ Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property's condition.
+ Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, Building and Fire Department inspection reports, and similar information to determine the condition of the building
+ Documents the condition and physical deficiencies of a property by taking representative and detailed photographs of a properties' site and building systems
+ Prepares estimated costs to remedy building deficiencies in an immediate time period and capital reserve time period (5 to 50 years)
+ May act as a subject manager expert in an area of expertise which may include Seismic, ADA, MEP, or other specialties (BOMA, Insurance Replacement, Thermal Scanning, Etc).
+ Provides formal technical guidance in area of expertise.
+ Is able to communicate effectively with others to achieve client goals.
+ Other duties as assigned.
**What you must have**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
+ Bachelor's degree (BA/BS) in architecture, engineering, or construction management or equivalent combination of education and experience.
+ 5-7 years commercial building evaluation or commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and MEP.
+ 3-5 years building evaluation experience with experience writing Property Condition Assessment / Facility Condition Assessment Reports.
+ Certification as either a Professional Engineer or Registered Architect strongly preferred.
+ Microsoft Office Suite Products (Teams, Excel, Word, Power Point, Outlook, etc.) Specific advanced proficiency in Excel is strongly preferred.
+ Ability to travel up to 75% of the time.
**Experience desired**
+ Registered Architect or Licensed Engineer (US and/or Canada)/ Industry Roofing Certification strongly preferred.Requires knowledge of financial terms and principles.
+ Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
+ Ability to effectively present technical information to non-technical clients.Ability to provide efficient, timely, reliable and courteous service to clients.Strong organizational and analytical skills.
+ Excellent written and verbal communication skills.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $85,000 annually and the maximum salary for this position is $105,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$85k-105k yearly 15d ago
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Phlebotomy Collections Manager
Compunet 3.8
Dayton, OH
Located at Miami Valley Hospital (Dayton, OH) Full-time Evening Shift (3:00 PM - 11:30 PM) Responsible for managerial functions of the Collections and Processing departments at MVH. Responsibilities: Provide daily leadership to Collections and Processing departments aligned with CompuNet's mission, vision, and values.
Develop departmental staffing plans and ensure schedules meet service delivery requirements.
Monitor timekeeping and manage department overtime; submit payroll records on time.
Assist in developing and managing department budget.
Oversee development of training programs and maintain competency assessment records.
Interview, select, and oversee training of new employees; manage performance appraisal process.
Communicate consistently with staff through meetings, memos, and personal communication.
Collaborate with other managers to ensure consistent patient care across shifts.
Develop compliance, ergonomic, and safety procedures; ensure departmental compliance with policies.
Support customer satisfaction initiatives and positive interaction with internal/external customers.
Write and implement procedures for current and new processes.
Prepare for accreditation and inspection visits by regulatory agencies.
Oversee supply ordering.
Promote continuous improvement philosophy (Six Sigma, Lean) to enhance organizational effectiveness.
Participate in CompuNet Management Team, attend meetings, and serve on committees.
Perform phlebotomy collections as required.
Other duties as assigned or needed.
Qualifications:
Preferred: Associates or Bachelor's degree.
3-5 years in phlebotomy with increasing responsibilities in a medical lab.
Strong interpersonal skills for fostering a positive environment.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
Ability to multitask and maintain focus amid interruptions.
Sound reasoning and independent judgment.
Deadline-oriented with excellent communication and people skills.
Capable of establishing work priorities and handling multiple procedures simultaneously.
Physical & Safety Demands:
Will have exposure to biohazard substances and hazardous chemicals.
Be familiar with and adhere to safety, ergonomic and health policies of the Company.
Comply with all PPE requirements when in the laboratory or other biohazard areas.
Complete required safety training and health evaluations in a timely manner.
Anticipate safety hazards, act upon unsafe situations and promote safety awareness.
Work at a computer for extended periods with good visual acuity and hand-finger dexterity.
Perform accurate data entry and analysis in a noisy environment.
Read small print on labels.
Lift weights up to 20 pounds for up to 50 yards with both hands.
Lift weights up to 50 pounds to a height of approximately five feet.
Manipulate various collection devices with manual dexterity.
Stand for extended periods and walk short distances repeatedly.
Work effectively under pressure or in stressful situations.
$53k-73k yearly est. 2d ago
Collector
Auto Services Unlimited 4.4
Independence, OH
Locate and monitor overdue accounts.
Record information in our Collection Software about the financial status of customers and the status of collection efforts.
Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract.
Advise customers of necessary actions and strategies for debt repayment.
Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information.
Arrange for the timely repayment of payment due and past due accounts.
Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management.
Locate vehicles for repossession or to avoid repossession.
Get customers to redeem whose vehicle has been repossessed.
Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current.
Requirements and Experience:
High School diploma or GED. Excellent verbal and written communication skill is essential.
Must be able to pass a comprehensive background check.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Collector: 1 year (Required)
License/Certification:
Driver's License (Preferred)
Ability to Relocate:
Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person
$18-22 hourly 40d ago
Driver / Data Collector in Hillsboro, OH
Tsmg
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
$32k-36k yearly est. Auto-Apply 60d+ ago
Senior Collections Specialist
Upstart 4.0
Columbus, OH
At Upstart, we're united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We're proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn't mean distant. We're intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
If you're energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we'd love to hear from you.
The Team:
At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East/West coast time zones.
Shift Requirements: M-F 11:30-8pm ET
(with rotational weekends - either Saturday/Sunday)
; M-F 8-4:30pm ET; OR 10-6:30pm ET Tues-Sat
(Sun/Mon off)
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
$27.5-38 hourly Auto-Apply 35d ago
Trainable Collector
Wilber & Associates 3.7
Newark, OH
This position best suits a person with strong attention to detail and professional, friendly behavior. Must be organized, energetic, and able to multi-task. Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has an exceptional culture and the service we provide for our clients is second to none. No previous insurance knowledge or experience needed- we will train you in everything you need to know!
Wilber is looking for new collectors to join our Great Place to Work Certified office in Newark, Ohio! In addition to being voted for that award multiple years in a row, we have also recently been ranked number 40 for Best Workplaces in Financial Services and Insurance by Fortune Magazine! We are looking for self-driven, trainable, and professional individuals to join our Recovery team! Your main responsibility as a Full-Time collector is to take/place calls, find solutions and recover assets for clients. Our Collectors start with a base pay of $19 an hour ($21 if bilingual in Spanish) along with uncapped commissions and possible bonus incentives. New team members typically reach an average of $1,000 in commission each month during their first year, actual commissions may vary per person.
Benefits include:
* Health, Dental, and Vision
* Disability - Short and Long Term
* 25k Life insurance policy
* PTO and paid holidays
* 401k (with Match)
* Uncapped commission
* Free breakfast
* Established Career Path with an opportunity for base wage increase within the first 6 months of employment
* And many more!
Strong candidates for this role must have a high school diploma or GED and:
* Work well in a fast-paced, professional environment
* Have strong communication skills
* Are well organized and pay good attention to detail
* Ability to deescalate conflict
* Adaptable to change
* Computer proficiency
* Customer service or sales experience
Thank you for the time you have spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!
Great Place to Work Certification: **********************************************************
You can learn more about Wilber at **************************** and **************************************
If you have any questions before applying, please email us at **************************
$19-21 hourly Easy Apply 14h ago
Driver / Data Collector in Hillsboro, OH
TSMG
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$32k-36k yearly est. 15d ago
Credit & Collections Representative
Sunbelt Rentals, Inc. 4.7
Columbus, OH
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Credit & Collections Representative - This role may require occasional travel to local branch locations as business needs arise. Candidates should be willing and able to travel to support onsite meetings, team collaboration, or operational needs.
Are you seeking an entrepreneurial, empowering workplace that allows you to:
* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts.
DUTIES & RESPONSIBILITIES:
* Responsible for reducing delinquency for assigned accounts
* Contact customers regarding payment status
* Answering incoming customer calls
* Deal with customers and profit centers to get disputed invoices resolved
* Deal with general contractors for specific jobs and make arrangements for joint checks
* Forward Certificates of Insurance and Tax Certificates to the appropriate departments
* Update and amend customer maintenance information
QUALIFICATIONS
* Knowledge of construction lien laws
* Professional phone etiquette
* Commitment to excellent customer service
* Detail oriented
* Excellent written and verbal communication abilities
* Extensive knowledge of fair debt and collection management.
* Strong knowledge of state commercial laws.
* Knowledge of legal lending methods.
* Some experience with computerized accounting methods.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $18.99 - 26.11
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
* Health, Dental and Vision plans
* 401(k) Match
* Volunteer time off
* Short-term and long-term disability
* Accident, Life and Travel insurance, as well as flexible spending
* Tuition Reimbursement Options
* Employee Assistance Program (EAP)
* Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
* 12-25 vacation days depending on years of service
* 5 sick days
* 6 holidays
* 2 half day holidays
* 2 floating holidays
* 1 inclusion day
* 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$19-26.1 hourly Auto-Apply 7d ago
Collection Representative I, Revenue Cycle
Summa Health 4.8
Akron, OH
Collection Representative I Revenue Cycle Billing Operations Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Analyzes all account delinquencies and account activity to ensure timely and accurate payments from the appropriate payers. Contacts appropriate patient or third party for collection of account. Analyzes account activity. Analyzes, investigates, and recommend alternative payment options to patients.
Formal Education Required:
a. High school diploma or equivalent
b. One (1) to two (2) years of college preferred.
Experience & Training Required:
a. Two (2) years experience in healthcare environment or at least (2) years experience in the collection field.
b. Proven sales ability considered a plus.
c. Basic knowledge of patient accounting procedures and hospital policies.
d. General knowledge of third party payers, collection laws, FDCPA ruling and collection processes.
e. Experience with automated collection system.
f. Knowledge of skip tracing techniques.
g. Working knowledge of hospital patient accounting procedures, computers, calculators, telephones, and other equipment used in the Patient Financial Services area.
Other Skills, Competencies and Qualifications:
a. Represents Summa Health System in a positive, professional, and ethical manner.
b. Strong communication skills with the ability to effectively communicate verbally and in writing with those contacted in the course of work.
c. Ability to establish productive working relationships.
d. Ability to work productively as a part of a team.
e. Ability to make good decisions and think independently.
f. Good analytical skills necessary for problem solving and patient account resolution.
g. Diverse knowledge and experience in utilizing standardized PC software.
h. Must maintain confidentiality of patient, employee, and financial information.
i. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
Equal Opportunity Employer/Veterans/Disabled
$19.23/hr - $23.08/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
$19.2-23.1 hourly 57d ago
Asset Finance Collections Rep I
Huntington National Bank 4.4
Akron, OH
The Asset Finance Collections Representative I is responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 1-60 day aging categories. This involves making of outbound calls and sending letters to delinquent customers as necessary to collect past due amounts, reconciliation of payment and billing histories and negotiation of payment arrangements. Periodically pulls and analyzes credit information from various sources in order to recommend appropriate actions on problem accounts.
Duties & Responsibilities:
+ Manage delinquency levels within the assigned portfolio through the use of outbound calls, letters and use of third-party providers.
+ Assist customers with account reconciliations utilizing payment and billing histories.
+ Access and analyze appropriate credit information (i.e. consumer and commercial credit bureau reports) when appropriate.
+ Communicate effectively with customers and/or their representatives as well as internal business partners to effectively solve delinquency issues.
+ Recommend paths to resolution to customers and internal stakeholders including negotiation of payment arrangements.
+ Perform other duties and projects as assigned.
Basic Qualifications:
+ Four-year college degree in Finance/Accounting/Economics or equivalent work experience
+ 1+ years of prior consumer or commercial collections experience.
Preferred Qualifications:
+ Strong written and verbal communication skills with attention to detail.
+ Strong analytical and problem solving skills.
+ Ability to multitask in a deadline driven fast paced environment.
+ Ability to make sound responsible decisions in a timely manner.
+ Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
52,000.00 - 101,000.00 USD Annual
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$27k-31k yearly est. 6d ago
Collection Specialist
Rent-A-Center 4.3
Cincinnati, OH
MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY.
We are Hiring Immediately! It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service and have excellent sales skills in a retail type environment.
We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing people, inventory and accounts in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
• Must be at least 21 years of age
• High school diploma or GED
• Valid state driver's license and good driving record
We care for our employees.
How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!
Job Type:
• Full-time
Experience:
• Customer Service: 1 year (Preferred)
Education:
• High school or equivalent (Required)
License:
• Driver's License (Required), driving the company vehicle required
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
$29k-34k yearly est. 60d+ ago
Collection Representative
Firstsource Solutions 4.3
Amherst, OH
Account Representative - Full-Time Company: Firstsource Advantage Pay: $19.00/hour with a Monthly Bonus Structure!! Schedule: * Training: Monday to Friday, 8am-5pm * Work Hours: Monday to Friday, 8am-8pm M-TH & 8am-5pm F
* 2 Days out of your work week, you will work till 8pm. The other 3 days will be day shift.
About the Opportunity:
Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job - it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.
What You'll Do:
* Engage with customers to understand their financial situations and recommend appropriate payment solutions
* Handle inbound and outbound calls professionally and empathetically
* Work with compliance in mind by following federal and state regulations
* Meet performance goals related to call quality, resolutions, and collections metrics
What We're Looking For:
* High school diploma or GED required
* At least 6 months of customer service or sales experience
* Stable work history and a professional demeanor
* Strong communication, problem-solving, and computer skills
* Ability to manage confidential information with care and discretion
* Reliable, self-motivated, and goal-oriented
Why Join Firstsource?
* Career Advancement: We promote from within and support your growth
* Meaningful Work: Help customers take control of their financial future
* Team-Oriented Culture: Be part of a collaborative and supportive team
* Skill Development: Learn and grow with hands-on experience in collections and customer service
Benefits (Eligible After 90 Days):
* Medical, Dental, and Vision Insurance
* 401(k) Retirement Plan with matching
* Paid Training
* Monthly Incentives and Recognition Programs
* PTO
Take the Next Step in Your Career
Apply today to join Firstsource Advantage and start building a future you're proud of.
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The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
Nearest Major Market: Buffalo
$19 hourly 22d ago
Credit & Collections Representative
Sunbelt Rentals 4.7
Columbus, OH
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Credit & Collections Representative - This role may require occasional travel to local branch locations as business needs arise. Candidates should be willing and able to travel to support onsite meetings, team collaboration, or operational needs.
Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts.
DUTIES & RESPONSIBILITIES:
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answering incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information
QUALIFICATIONS
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management.
Strong knowledge of state commercial laws.
Knowledge of legal lending methods.
Some experience with computerized accounting methods.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $18.99 - 26.11
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$19-26.1 hourly Auto-Apply 7d ago
Collections Establishment Specialist
The Dawes Arboretum
Newark, OH
The Dawes Arboretum is actively recruiting a Collections Establishment Specialist to join our Science & Research team. Reporting to the Curator of Living Collections, the Collections Establishment Specialist cares for and maintains Arboretum plant collection areas. As such, this role supports communication and planning across departments to ensure coordination of early growth establishment and success, in addition to the aesthetic care and display of assigned plant collections.
This is a full-time, non-exempt position.
Some of the specific responsibilities of this position include but are not limited to:
· Oversee the early care, record-keeping and maintenance of newly planted plant material (1-4 years) and assigned plant collection areas, while providing professional insight to and implementation of the Plant Collections Policy.
· Support planting, watering, weeding and mulching of newly planted and mature plant collections.
· Work closely and collaboratively with Science & Research team members. Coordinate with the Landscape & Conservation team to ensure the sharing of knowledge, plans, logistics, procedures and communication.
· Perform landscape care of specific plant collections and collaborate cross-departmentally on plant maintenance tasks such as developmental and rejuvenation pruning.
· Operate a variety of landscape equipment including but not limited to chainsaws, chippers, mowers, pruners, etc.
· Perform Integrated Pest Management (IPM) including the application of herbicides.
· As needed, assist with invasive plant removal and participate in land management activities such as prescribed burns.
· Assist cross-departmentally in the preparation, set up, tear down and coordination of plant sales and/or other organization-wide activities/events.
If the above speaks to you, please submit your cover letter and resume demonstrating the following:
· Associate degree from an accredited university in Horticulture, Natural Sciences or related field; or an equivalent combination of education, training and experience
· Three (3) years of demonstrated grounds management experience.
· Excellent verbal, written and interpersonal communication.
· Ability to read and interpret documents such as collection area maps and OGIA plans, safety rules, operating and maintenance instructions and procedure manuals.
· Ability to obtain Pesticide Applicator License.
· Ability to work evening and weekend hours.
· Ability to work in all types of weather conditions.
· Valid driver's license and evidence of insurability.
· Ability to pass a pre-employment drug screen and background check.
Organizational Culture:
At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest and open communication. Our work environment is one of high energy, high activity and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience.
The hourly rate of pay for this position is: $21.00 - $23.50.
The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual's race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.
$21-23.5 hourly 17d ago
Collections Specialist
Bridgestone Corporation 4.7
Brook Park, OH
Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.
Job Category
Customer Support
Position Summary
This position is responsible for the collection of 120-180+ day past due (pre charge-off) credit card accounts via outbound and inbound calls. As a late-stage Collections Specialist you will be required to negotiate payment solutions with customers, all while maintaining a professional demeanor.
This is a fast paced, goal-oriented collection call center position.
Responsibilities
* Contact customers to collect on overdue accounts through outbound and inbound calls
* Negotiate payment arrangements, settlements, or workout plans to assist customers in curing their delinquent balances
* Initiate account corrections/updates/adjustments whenever necessary
* Maintain accurate and precise notes on accounts, updating the account status on the database regularly
* Validate customer demographics (phone, address, etc.) to ensure accuracy
* Complete required compliance certifications mandated by the bank
* Deliver a positive and professional approach to every customer interaction
Minimum Qualifications
Qualifications
Required:
* Minimum of six (6) months of prior collection experience
* Results driven individual with the ability to consistently meet or exceed performance metrics
* Self-starter who can communicate clearly and professionally
* Ability to connect and demonstrate empathy for customers
* Strong listening and negotiation skills - willingness to find a realistic solution
* Team player who brings energy, positivity, and collaboration to every task
* Capable of aligning with organizational core values
* Basic knowledge of federal and state collection regulations
* Ability to multi-task and quickly move from one function to another
* Solid typing skills
Preferred:
* Bilingual (Spanish/English)
* 3rd party collections experience
* Knowledge of skip tracing
Schedule: Monday - Thursday, 10:30am to 7pm / Friday 8am to 4:30pm (40 hrs.)
Location: Hybrid position in Brook Park, Ohio
Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Pet Insurance, PTO, Referral Payment, Tire and Automotive Services Discounts, On-site Fitness Center and Café.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
* A supportive and engaging onboarding experience to ensure a smooth transition into our team.
* The opportunity to develop and grow, through training and regular mentorship.
* Corporate Social Responsibility activities.
* A truly global, dynamic and challenging work environment.
* Agility and work/life effectiveness and your long-term well-being.
* A diverse and inclusive team.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
* A supportive and engaging onboarding experience to ensure a smooth transition into our team.
* The opportunity to develop and grow, through training and regular mentorship.
* Corporate Social Responsibility activities.
* A truly global, dynamic and challenging work environment.
* Agility and work/life effectiveness and your long-term well-being.
* A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$29k-35k yearly est. 15d ago
Collection Specialist - Spanish Bilingual
Wilber & Associates 3.7
Newark, OH
Buscas un nuevo comienso en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! This position does NOT require insurance knowledge or experience - we will train you on everything you need to know! Our Claims Recovery team is looking to fill a Spanish and English Bilingual Subrogation Collector position in our Bloomington, IL office. You will be part of a team that takes/ places calls to reconcile insurance claims for our community. This Full-Time collector position starts with a base pay of $21.00/hour plus uncapped commission and provides an Established Career Path with an opportunity for base wage increase within the first 6 months of employment. New team members typically earn on average $1,000 in commission each month during their first year, actual commissions may vary per person. Join the Wilber family, one of the nation's top and most innovative Subrogation recovery law firms!
Wilber is the leading insurance recovery law firm in the US with the goal of providing our clients an excellent return. We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that supports your life and well-being. There is something for everyone who joins our team!
Strong candidates for this role will have:
* Spanish reading, writing, and speaking skills
* Enjoy or want to get experience working in an office setting
* Work well in a fast-paced professional environment
* Have strong communication skills
* Be well organized and pay good attention to detail
* Consider themselves computer / tech-savvy
Benefits:
* Health, Dental, and Vision
* Disability - Short term and long term
* PTO and Paid Holidays!
* Uncapped commission on top of base pay
* 401k (with match)
* 25k Life insurance policy paid for by Wilber
* Insurance Education Reimbursement
* Free Breakfast
* Career Path with wage consideration
* Savings Clubs
* Wellness program, and free counselling sessions
You can learn more about Wilber at ****************************
Thank you for the time you've spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!
$21 hourly 6d ago
Collections Establishment Specialist
The Dawes Arboretum
Newark, OH
Job Description
The Dawes Arboretum is actively recruiting a Collections Establishment Specialist to join our Science & Research team. Reporting to the Curator of Living Collections, the Collections Establishment Specialist cares for and maintains Arboretum plant collection areas. As such, this role supports communication and planning across departments to ensure coordination of early growth establishment and success, in addition to the aesthetic care and display of assigned plant collections.
This is a full-time, non-exempt position.
Some of the specific responsibilities of this position include but are not limited to:
· Oversee the early care, record-keeping and maintenance of newly planted plant material (1-4 years) and assigned plant collection areas, while providing professional insight to and implementation of the Plant Collections Policy.
· Support planting, watering, weeding and mulching of newly planted and mature plant collections.
· Work closely and collaboratively with Science & Research team members. Coordinate with the Landscape & Conservation team to ensure the sharing of knowledge, plans, logistics, procedures and communication.
· Perform landscape care of specific plant collections and collaborate cross-departmentally on plant maintenance tasks such as developmental and rejuvenation pruning.
· Operate a variety of landscape equipment including but not limited to chainsaws, chippers, mowers, pruners, etc.
· Perform Integrated Pest Management (IPM) including the application of herbicides.
· As needed, assist with invasive plant removal and participate in land management activities such as prescribed burns.
· Assist cross-departmentally in the preparation, set up, tear down and coordination of plant sales and/or other organization-wide activities/events.
If the above speaks to you, please submit your cover letter and resume demonstrating the following:
· Associate degree from an accredited university in Horticulture, Natural Sciences or related field; or an equivalent combination of education, training and experience
· Three (3) years of demonstrated grounds management experience.
· Excellent verbal, written and interpersonal communication.
· Ability to read and interpret documents such as collection area maps and OGIA plans, safety rules, operating and maintenance instructions and procedure manuals.
· Ability to obtain Pesticide Applicator License.
· Ability to work evening and weekend hours.
· Ability to work in all types of weather conditions.
· Valid driver's license and evidence of insurability.
· Ability to pass a pre-employment drug screen and background check.
Organizational Culture:
At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest and open communication. Our work environment is one of high energy, high activity and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience.
The hourly rate of pay for this position is: $21.00 - $23.50.
The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual's race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.
$21-23.5 hourly 18d ago
Collection Specialist
Rent-A-Center 4.3
Norwood, OH
MUST HAVE A VALID DRIVER'S LICENSE AND GOOD DRIVING HISTORY.
We are Hiring Immediately! It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service and have excellent sales skills in a retail type environment.
We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing people, inventory and accounts in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
• Must be at least 21 years of age
• High school diploma or GED
• Valid state driver's license and good driving record
We care for our employees.
How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!
Job Type:
• Full-time
Experience:
• Customer Service: 1 year (Preferred)
Education:
• High school or equivalent (Required)
License:
• Driver's License (Required), driving the company vehicle required
Work schedule
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
$29k-34k yearly est. 60d+ ago
Collections Specialist
Bridgestone Americas 4.7
Brook Park, OH
Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.
**Job Category**
Customer Support
**Position Summary**
This position is responsible for the collection of 120-180+ day past due (pre charge-off) credit card accounts via outbound and inbound calls. As a late-stage Collections Specialist you will be required to negotiate payment solutions with customers, all while maintaining a professional demeanor.
This is a fast paced, goal-oriented collection call center position.
**Responsibilities**
+ Contact customers to collect on overdue accounts through outbound and inbound calls
+ Negotiate payment arrangements, settlements, or workout plans to assist customers in curing their delinquent balances
+ Initiate account corrections/updates/adjustments whenever necessary
+ Maintain accurate and precise notes on accounts, updating the account status on the database regularly
+ Validate customer demographics (phone, address, etc.) to ensure accuracy
+ Complete required compliance certifications mandated by the bank
+ Deliver a positive and professional approach to every customer interaction
**Minimum Qualifications**
**Qualifications**
_Required:_
+ Minimum of six (6) months of prior collection experience
+ Results driven individual with the ability to consistently meet or exceed performance metrics
+ Self-starter who can communicate clearly and professionally
+ Ability to connect and demonstrate empathy for customers
+ Strong listening and negotiation skills - willingness to find a realistic solution
+ Team player who brings energy, positivity, and collaboration to every task
+ Capable of aligning with organizational core values
+ Basic knowledge of federal and state collection regulations
+ Ability to multi-task and quickly move from one function to another
+ Solid typing skills
_Preferred:_
+ Bilingual (Spanish/English)
+ 3rd party collections experience
+ Knowledge of skip tracing
**Schedule:** Monday - Thursday, 10:30am to 7pm / Friday 8am to 4:30pm (40 hrs.)
**Location** : **Hybrid** position in Brook Park, Ohio
**Benefits** **: Medical, Dental, Vision, 401(k), Life Insurance, Pet Insurance, PTO, Referral Payment, Tire and Automotive Services Discounts, On-site Fitness Center and Café.**
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.