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Collector jobs in Louisiana

- 208 jobs
  • Billing Specialist-Intake

    Viemed Healthcare Inc. 3.8company rating

    Collector job in Lafayette, LA

    Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Responsibilities include billing & account follow-up and compliance with all governmental and regulatory agencies. * Responsible for billing private insurances, private individuals, and/or Government entities for home medical equipment. * Understand and comply with all governmental, regulatory and Viemed billing and compliance regulations/policies including but not limited to Medicare and Medicaid programs. * Review of HCFAS and patient invoices for appropriate coding, charges, allowable, co-pays, and supporting documentation. * Follow-up with Therapist, Intake Specialist, CSR, and other appropriate parties to collect open billings promptly and to ensure compliance with billing regulations. * Identify and report to management payer issues concerning billing. * Coordinate all patient information and process paperwork including preparation of file for billing. * Establish patient records and record appropriate patient and equipment rental information in each patient's record. * Process accounts and maintains appropriate records promptly. * All Charts/Tickets should be billed with 48hrs of receiving the paperwork emails. * Reports all concerns or issues directly to Intake Manager or Intake Supervisor Qualifications * High School Diploma or equivalent * One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred. * Ability to file, perform billing functions, maintain records, understanding of billing requirements, good typing and telemarketing skills. * Basic understandings of medical insurance benefits * Basic knowledge of medical billing system preferred. * 2-4 years' HME billing. Data entry, accounting, or customer service experience. * Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. * Effectively communicate with physicians, patients, insurers, colleagues, and staff * Able to read and understand medical documentation effectively. * Knowledge and understanding of the same and similar DME equipment. * Knowledge and understanding of In-network vs Out of Network, PPO, HMO * Thorough understanding and maintaining of medical insurances company's regulations and requirements to include but not limited to Medicare and Medicaid. * Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits. * Learns and maintains knowledge of current patient database & billing system. * Up to date with health information technologies and applications * Answers telephone politely and professionally. Communicates information to appropriate personnel and management promptly. * Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations, and the public. * Proficient in Microsoft Office, including Outlook, Word, and Excel * Utilizes initiative, strives to maintain steady level of productivity and is self-motivated. * Work week is Monday through Friday and candidates will work an agreed-upon shift (current shifts include 7am-4pm, 8am-5pm, 9am-6pm) * Possible weekend work or overtime. Access to Protected Health Information (PHI) * This position will require the employee to handle Protected Health Information (PHI) for duties related to document and report preparation. Policies and procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule. Working Conditions * This position will work in an office environment. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Essential duties and responsibilities may change at any time with or without notice.
    $31k-38k yearly est. 46d ago
  • Supervisor, Patient Engagement

    Imagine Pediatrics

    Collector job in Louisiana

    Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You'll Do As a Supervisor, Patient Engagement, you will be responsible for leading and guiding a team of Patient Engagement Associates I & II in our centralized call center. This role entails direct supervision, including one-on-one meetings, managing timekeeping, attendance, delivering continuous training, overseeing performance management, and acting as a back-up in taking calls to help achieve enrollment targets. Conduct regular one-on-one meetings with direct reports to provide feedback, set goals, and support professional development. Ensure that staff members are well-informed and equipped to meet service standards. Ensure accuracy in timesheets in accordance with compliance and company policies. Approve any scheduling changes and time off requests. Provide constructive feedback and coaching to improve efficiency and effectiveness. Assist in the development of strategies to improve overall service and efficiency. Act as the first point of contact for any issues or conflicts within the team or caller inquiries. Resolve issues effectively while maintaining professional relationships. Compile and analyze performance data to create reports on team success and areas needing improvement. Present findings to senior management as needed. Support team in achieving target goals towards call center metrics. Occasionally assisting in making outbound phone calls. What You Bring & How You Qualify First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support, they deserve. For this role, you will need: Bachelor's degree in business management or a related field preferred. 3-5+ years of experience in a call center environment, with experience coaching, mentoring and training others. Proficiency in Talkdesk or similar telephony platforms and Microsoft Office (Word, Excel, PowerPoint, etc.) is required. Extensive experience in working on complex projects with critical thinking and problem solving. Ability to balance work pressure with time management skills. Strong knowledge of customer service protocols and compliance requirements. Excellent communication and interpersonal skills. Ability to handle confidential and sensitive information with discretion. Highly organized and detailed oriented. Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and skillsets. Healthcare call center experience is a plus. Bilingual Spanish strongly preferred What We Offer (Benefits + Perks) The target base salary for this position starts at $65,000-$80,000 in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We're guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
    $21k-40k yearly est. Auto-Apply 60d+ ago
  • Part Time Lead - Collection At Riverwalk

    The Gap 4.4company rating

    Collector job in New Orleans, LA

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience. What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote customer loyalty by educating customers about our loyalty programs. * All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. * Support sales leader during (non-peak) hours, with the customer as the primary focus * Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner * Build and share expertise in the product lifecycle * Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors * Provides clear and direct communication of expectations. * Ability to utilize technology effectively to engage with customers and team to meet goals * Demonstrate interest and initiative towards continuous improvement and growth * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $55k-85k yearly est. 60d+ ago
  • DME Billing Coordinator

    Comed Respiratory and Medical

    Collector job in Baton Rouge, LA

    We are currently accepting resumes for experienced Medical Billing Coordinators to join our growing billing team! If you are passionate about helping people, have exceptional work ethic and believe your hard work should be rewarded properly then read on! Some duties of this position include: DME Billing ICD-10 coding CPT coding Claims submission Follow up on claim rejections Payment posting Claim follow up Insurance verification Authorizations Outpatient rehab and/or Chiropractic billing experience preferred but not required This position will require cross training for all duties within the Billing Department to include insurance verification, authorizations, payment posting and reporting. Our ideal candidate must have medical billing experience, be reliable, flexible, courteous and friendly. If you believe you are the perfect fit for us, please submit your resume to be considered for the next step in our interviewing process.
    $31k-44k yearly est. 59d ago
  • Collector

    Neuromedical Center 4.5company rating

    Collector job in Baton Rouge, LA

    The NeuroMedical Center is seeking a detail-oriented and dedicated Collector to join our team. This role is responsible for a variety of billing, collections, and patient account management tasks to ensure accurate and timely reimbursement from insurance companies and patients. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations. Key Responsibilities: Process and review all Explanation of Benefits (EOBs). Respond to incoming calls and correspondence from insurance companies. Address patient inquiries related to account balances and billing questions. Follow up on submitted claims and file claims that have not yet been submitted. Work assigned collection reports to ensure timely resolution of outstanding accounts. Review and manage the Delinquent Claims Report on a monthly basis. Prepare daily batches and maintain accurate documentation for all batch entries. Analyze and work Accounts Receivable (A/R) reports as directed by management. Process refund requests accurately and in a timely manner. Review and work the delinquent account list at least two days before a patient's scheduled appointment. Manage the Installment Agreement Report on a monthly basis. Strictly adhere to The NeuroMedical Center's Patient Confidentiality Policy. Maintain secure access to protected health information (PHI) through assigned computer passwords and medical record systems, ensuring compliance with HIPAA privacy regulations. Requirements Qualifications: High school diploma or equivalent required; associate degree in business, healthcare administration, or a related field preferred. 1-2 years of experience in medical billing, collections, or patient account services preferred. Strong knowledge of insurance claims processing and EOBs. Excellent interpersonal and communication skills for both patient and insurance company interactions. Proficiency in using healthcare billing systems and Microsoft Office applications. Ability to maintain strict confidentiality and handle sensitive information appropriately. Strong organizational skills and attention to detail.
    $23k-31k yearly est. 60d+ ago
  • Billing Specialist

    SWLA Center for Health Services 3.7company rating

    Collector job in Lake Charles, LA

    SU JOB TITLE: Billing Specialist DEPARTMENT: Billing SUPERVISED BY: Billing Supervisor STATUS: Full-Time WORK SITE CAN BE LAKE CHARLES, LAFAYETTE OR CROWLEY This position is primarily responsible for all patient billing, payments and accounts receivable financial reporting. EDUCATION, TRAINING AND EXPERIENCE: 1. High school graduate and at least one year experience in the medical field 2. Minimum one year experience in third party billing, ICD-10 and CPT coding. 3. Ability to counsel patients using an effective, courteous and professional attitude under pressure. 4. Ability to effectively communicate with others 5. Efficiency in office equipment 6. Must successfully complete a pre-employment physical examination and drug screen. 7. Able to perform tasks in a timely manner and should work in a well-organized manner JOB RESPONSIBILITIES: Researches all information needed to complete billing process including obtaining charge information from physicians Codes & corrects information regarding procedures performed along with diagnosis Reviews and/or keys charge information into online entry program and follows billing procedures Works with other staff to follow-up on accounts Assists with coding and error resolution Contacting payers on denials and correcting claims for resubmission and payment Assists with answering the telephone, taking and relaying messages Maintains required billing records, reports and files Understands and observes organization policies regarding HIPAA confidentiality and security of information Other duties may be assigned including special projects and provider enrollment tasks if needed Retrieve online remittance advices Posts all payments to patient accounts accordingly and in a timely manner Assist front office with billing and account inquiring including but not limited to voiding payments posted in error and patient account inquiries Maintains information on encounters not received by providers and communicates this information with those providers Serves as a resource when needed, including assisting in co-worker training and orientations Observes clinic policies and procedures Participates in educational experiences designed to maintain competence Annually completes all required in-services and training as appropriate to the job
    $28k-35k yearly est. 57d ago
  • Collections Specialist

    Essential Credit Union 3.6company rating

    Collector job in Louisiana

    Under general supervision, handles a wide variety of credit and collections functions. The Member Solutions Specialist is responsible for collaborating with members daily to collect all past due loan accounts, returned checks, and cure overdrawn share accounts. Assist with the repossession of vehicles and filing suits, when necessary, with an attorney or small claims court. Duties and Responsibilities: Locate and contact members regarding delinquent loans, pending late payment reminders, returned checks, and negative share accounts. Ensures regular communication is maintained with members and vendors regarding past due loans and any outside representatives that assist in the Collection Departments daily activities. Thoroughly documents account information using the collection system on assigned accounts/queue. Secure and process payments thru ACH or share transfer and securing all financial transactions between the credit union and the vendors that are used by the credit union. Works with vendors and attorneys involved in processing accounts for suit. Conducts skip tracing as necessary. Maintains exceptional member service standards. Must be knowledgeable of Bank Secrecy Act. Ensures Regulatory procedures are followed in accordance with Federal and State Regulations and updated, as necessary. Investigate and resolve complaints regarding incorrect debt collection attempts. Report address changes and maintain files regarding debtors for correct and current information. Perform quality work within deadlines, with or without direct supervision, while adhering to company attendance policies. Other projects as may be assigned Major Accountabilities: Ensures loans are collected in a timely and legal manner by contacting members and addressing the delinquency on the member's account. Collections are to be completed in a professional and courteous manner. Professionally manages the relationship with all vendors through regular follow up on the work assigned to the vendor. Adhere to all legal requirements for any work assigned to a vendor (running SCRA validations prior to repossessions, sending out the right to cure prior to repossession, etc.) Maintain thoroughly documented notes of all work done on the accounts that the collector works. Properly process all check and credit card payments for loan payments through the appropriate vendor and make sure that the processing information is kept confidential. NOTE: THE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE. IT MAY BE SUPPLEMENTED AS NECESSARY FROM TIME TO TIME. Job Specification: High school diploma or equivalent required. Three (3) years previous collection experience to include collecting seriously delinquent accounts. Training Requirements: Maintain knowledge and is highly proficient of Microsoft Office Products (word, excel, and office). Use of desktop and laptop computers. Work Experience: Collecting experience in a financial institution setting. Experience collecting Indirect Automobile and boat loans. Knowledge of laws and regulations pertaining to collection of debt. Knowledge of reading credit reports. Skills, Abilities, and Knowledge: Advanced Computer Knowledge Strong written and oral communication skills. Effective research skills. Administrative skills and abilities. Ability to multi-task. Team player. Attention to detail. Effective communicator. Physical Requirements Perform primarily sedentary work on computer or laptop for an average of eight (8) hours per day. Must be capable of climbing/descending stairs in emergency situations. Must be able to operate routine office equipment including telephone, copier, facsimile and calculator. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable, and timely attendance. Other Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on confidential matters.
    $28k-32k yearly est. 26d ago
  • Billing Specialist-Mansfield ,LA

    Pinnergy 4.3company rating

    Collector job in Mansfield, LA

    This position will be responsible for billing and reviewing invoices for proper coding and approval. Interacting with employees and vendors to resolve discrepancies or other inquires. Job duties and responsibilities: Reviewing of Vendor invoices for correct coding and approvals Must be able to resolve discrepancies with vendors and inquiries. Must be able to collaborate closely with other employees to coordinate activities with the district staff. Must be able to upload and post transactions. Maintain great customer service. Will be heavy data entry and account analysis with focus on detail. Entry of new customer lease information in the central billing system. Education and Experience: High School diploma or equivalent. Some College courses, bachelor's degree preferred. Oil Field billing experience a plus. One to four years Accounts Receivable and general accounting experience. Requirements Prior experience in billing oilfield clients. Ability to read and comprehend simple instructions, short correspondence, and memos. Effectively present information to customers, clients, and other employees of the organization. Effective communication, organizational and critical thinking skills. Must be very meticulous and can multitask while maintaining detail orientation. Can be initiative-taker, and work with minimum supervision. Microsoft Excel (Pivot tables, V Look-up), and Word, Outlook. Prior invoice experience with NetSuite and OpenInvoice preferred. Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off. Vision insurance
    $28k-38k yearly est. Auto-Apply 6d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Collector job in Ruston, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-30k yearly est. 15d ago
  • Collections Specialist

    Adams and Reese 4.9company rating

    Collector job in New Orleans, LA

    Job Description The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period. Responsibilities: Responsible for calling delinquent accounts while maintaining the history within the ARCS system. The collection clerk is responsible for providing both the attorney and client with any copies of posted bills. Backup support to the Accounts Receivable clerk for cash receipts and reminder statements. Required weekly meetings with the supervisor to recap collection efforts made during that period. Reports to the Accounts Receivable/Collections Supervisor. Supervision Received and/or Given: Minimum Acceptable Qualifications: At least one (1) year experience with collections and receivables. Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System. Must be detailed oriented and be able to handle a high volume of work. Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills. Additional Desirable Qualifications: Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs. Powered by JazzHR VRm7jnRaDi
    $28k-33k yearly est. 3d ago
  • Accounts Receivable Specialist

    AWC Career 4.5company rating

    Collector job in Baton Rouge, LA

    We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team. Our Account Receivable Specialist position is integral in the management of internal and external customer relationships. You will be working closely with key customers and sales staff exceeding their expectations. In this role, you will be responsible for all aspects of accounts receivable for your assigned customers, with the overall success of AWC in mind. How you'll make an impact: Track overdue accounts and follow up with customers and sales to ensure timely payments. Maintain accurate records of collection activities and payment arrangements. Investigate and resolve issues related to incorrect invoices, misapplied payments, or service concerns. Collaborate with internal departments (e.g., billing, sales, customer service) to resolve disputes. Document all communication and actions taken in the collection process. Follow internal policies and procedures to maintain ethical and professional standards. Skills you'll need: 5+ years of experience in an accounts receivable/billing function or other related experience Detailed oriented, persistent self-starter and problem solver Ability to plan and prioritize competing assignments, as well as take direction Computer literacy (Microsoft Word, Outlook, Excel, TEAMS) Proficiency with financial reports and statements. Excellent written and verbal communication skills. Here's what will set you apart: Bachelor's degree (preferred in accounting) Full understanding of the sale-to-payment process The Rewards: Employee Stock Ownership Plan (ESOP) 401(K) Match Competitive Pay Medical, Dental and Vision Insurance Package Employer Paid Life Insurance Paid Time Off and Holiday Pay Career Development Opportunities About AWC As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners' technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners. How We Win Together We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.
    $27k-34k yearly est. 32d ago
  • Collections Representative

    Baton Rouge Orthopaedic Clinic

    Collector job in Baton Rouge, LA

    Collection Representative About BROC: At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities. Summary: The position reports directly to the Business Office Manager for all matters, including job duties, performance evaluations, approval of leave, and for other assignments as deemed necessary for the benefit of the Baton Rouge Orthopedic Clinic (BROC). The position will be at our Bluebonnet Main Campus. This positions overall duty is to ensure payments for services are collected in a timely, efficient, and accurate manner. We are looking for someone who has a good base knowledge on insurances, collection laws, and some medical terminology. Duties: · Maintain neat and organized work area. Report safety issues to the Billing Supervisor or Risk Management/Safety Officer immediately. · Work efficiently and manage time wisely. Assist other employees when all duties are complete or as dictated by significant need. · Communicate any problems, difficulties, or concerns regarding job duties to the Business Office Supervisor or CEO. · Perform all duties consistently and without significant error. · Meet all deadlines and timeframes for completion of assignments. · Represent BROC in a professional manner at all times. Demonstrate outstanding ability to interact positively with physicians, staff, and “external” customers (e.g. patients, family members, vender representatives, home health etc.). Exhibit good communication skills with physicians, patients, supervisors, and co-workers at all times. · Maintain a harmonious relationship with other BROC employees in order to accomplish the duties and responsibilities of the position and to carry out the overall mission of the Clinic. Notify Business Office Supervisor, Clinic Manager, or CEO of issues with other employees or patients that can not be amicably resolved. · Work and relate cooperatively with all other employees of BROC to assure optimum care for the patients of BROC and to achieve standards of care set forth by the BROC medical staff. · Adhere to the BROC Compliance Plan as it pertains to the above specific job duties. Use best efforts to maintain compliance by following the BROC Compliance Plan, attending BROC compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues. · Perform accurate and complete documentation in the patient's medical record, when applicable. · Maintain patient confidentiality according to the HIPAA standards of privacy and security. · Adhere to the BROC Personnel Policies Manual and its contents. · Perform other reasonable duties as assigned by Business Office Supervisor, Clinic Manager, or CEO. Qualifications: · High School Diploma or equivalent · Experience in medical collections (highly preferred) · Reliable form of transportation to work daily · Ability to pass a drug screening · Ability to learn computerized medical office work Experience: Customer service: 1 year (Preferred) EPIC Medical collection: 2 years (Required) Benefits: · Medical, Dental, and Vision Insurance · Vacation Pay · Sick Pay · Holiday Pay · Long- and Short-Term Disability Options · Life Insurance Job Type: Full-time Schedule: 8 hour shift Monday to Friday Work Location: In person The Baton Rouge Orthopedic Clinic is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expressions, age, status of as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. companionate care…advances technologies…specialized healing View all jobs at this company
    $25k-34k yearly est. 60d+ ago
  • Medical Billing Specialist

    Fyzical Therapy and Balance Centers 3.7company rating

    Collector job in Ruston, LA

    Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position. In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession. We are a locally owned and operated business supported by the world's fastest-growing healthcare franchsie. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals. Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities Use Electronic Medical Records to reconcile insurance company payments AR/Medical Billing management Verify insurance benefits Contact insurance companies to dispute icorrect payments Obtain prior authorization for PT/OT services Worker's Comp/auto claims form printing Post insurance payments using paper and electronic methods (EMR) Manage Accounts Receivable and medical billing Required Skills H.S. graduate or GED certificate 1+ year(s) of Medical Accounts Receivable/Medical Billing experience (REQUIRED) Able to successfully maneuver online insurance sites Advanced Electronic Medical Records skills Prior experience with insurance benefits, authorizations, and/or explanation of payments Great communicator; friendly personality Explanation of Benefits experience a plus Must project a warm, enthusiastic and friendly demeanor in client and team member interactions
    $27k-37k yearly est. 9d ago
  • Clinic - Billing

    Northern Louisiana Medical Center 3.0company rating

    Collector job in Ruston, LA

    The Clinic Biller is responsible for ensuring that all bills have the correct charge information prior to submitting for reimbursement. Follows up on medical insurance carrier payments and patient account balances, processes payments, and handles payment questions.
    $23k-30k yearly est. 60d+ ago
  • Collections Specialist

    Omega Hospital LLC 3.8company rating

    Collector job in Metairie, LA

    Job Description Collections Specialist The Collections Specialist is responsible for managing accounts receivable and ensuring timely collection of payments from patients and insurance providers. This role involves communicating with patients regarding their accounts and negotiating payment plans as necessary. Key Responsibilities: Contact patients and insurance companies to collect outstanding payments. Review accounts for discrepancies and resolve issues promptly. Negotiate payment plans with patients when necessary. Maintain accurate records of all collection activities. Prepare reports on collections and accounts receivable status. Knowledge, Skills, and Abilities (KSAs): Understanding of collections processes and regulations. Strong negotiation and conflict-resolution skills. Proficiency in accounts receivable software and EHR systems. Ability to handle sensitive information with confidentiality. Excellent verbal and written communication skills.
    $28k-38k yearly est. 13d ago
  • Collection Specialist

    Receivable Recovery Services

    Collector job in Metairie, LA

    The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures. Major Daily Responsibilities: Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day. Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner. Negotiates payment arrangement or settlements according to our client's requirements. Resolves customer issues and complaints concerning billing and/or collections.
    $26k-35k yearly est. 60d+ ago
  • Collections Specialist

    Ethos Risk Services

    Collector job in Lafayette, LA

    Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers. JOB SUMMARY: Our dynamic Ethos team is seeking a full-time A/R Collections Specialist to join our team. This role is responsible for managing accounts receivable and ensuring timely payments from clients. Our ideal candidate is extremely detail-oriented with strong problem-solving skills, excellent communication, and the ability to stay organized, we encourage you to apply. KEY RESPONSIBILITIES: Portfolio Ownership: Manage an assigned A/R aging portfolio; prioritize outreach, document customer contacts, and drive resolution on past-due balances. Dispute Resolution: Coordinate resolution of short-pays, pricing discrepancies, and missing documentation with Billing, Operations, and Sales. Credit Decisions: Recommend credit holds/releases, payment plans, and terms adjustments in line with company policy; escalate high-risk items promptly. Deduction Handling: Research and clear deductions, chargebacks, and short-pays; prepare documentation for approvals or write-offs. Aging Reports: Maintain and distribute A/R aging schedules, collection notes, unapplied cash reports, and DSO/CEI dashboards. Data Analysis: Use Excel (lookups, pivots) and Power BI to analyze trends, identify root causes, and address client-specific issues. Master Data Maintenance: Keep customer master data up-to-date (contacts, remit info, terms, portals). Process Improvement: Follow and enhance SOPs and internal controls for cash collections, invoice corrections, and write-offs. Month-End Support: Assist with cash cut-off, unapplied review, reconciliations, and provide documentation for external audits. QUALIFICATIONS: Education: High school diploma is required. Associate's or Bachelor's degree preferred. Experience: 3+ years of experience in collections, customer service, sales, or finance required, industry experience preferred. Ability to multitask, prioritize, and problem-solve. Proficiency in Excel and Microsoft Office Suite. Strong organizational skills and attention to detail. WORKING CONDITIONS: This role is eligible for work-from-home/remote or in office environment in our Broussard, LA office. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro
    $26k-35k yearly est. 19d ago
  • First Party Collections Representative

    Executive Personnel Services

    Collector job in Jefferson, LA

    Applying assertive and persuasive communication skills, responding to inbound automated dialed first-party past due accounts. Quickly build rapport with customers to converse about delinquent balances, understand payment issues, remove customer payment obstacles, and negotiate payment(s). Update customer contact information. Document conversation outcomes in the database. Maintain accurate customer records. Job Responsibilities May Include: Accept payments through PCI compliant link. Verify and post payments according to procedures. Research payment issues to corroborate customer's account issues. Initiate outbound calls to locations to discuss account discrepancies, receivables, or late postings. Converse with multiple customers via chat, email, and phone. Personalize standard communications and send to customer. Maintain accurate records. May utilize skip tracing practices to identify and locate delinquent or defunct account holders. Learning to apply knowledge and skills to the business environment. Works under guidance with work peer reviewed for accuracy, quality, and coaching. Completes routine work following established procedures and complying with regulations and policies; escalates non-routine issues for assistance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. Takes the initiative to discuss assignments, expectations, priorities and deadlines and seek guidance and coaching from manager. Adjusts effectively to working with a variety of processes, requirements, and cultures. Knowledge, Skills and Abilities: Technical ability to quickly learn and become proficient with proprietary software Multi-tasking skill set to manage multiple conversations via chat, email and voice channels Persuasive verbal communication, professional writing, and exceptional listening skills Cognitive ability including reasoning, multi-tasking, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations Process and results oriented, motivated to keep projects moving ahead by identifying obstacles to management Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated Ability to build professional and trusting business relations Proficient MS Office Outlook Shifts available beginning at 8am- may vary by individual after training Education: High School Diploma or equivalent Experience: Experience in a call center environment, accounts receivable account management, collections, inside sales, or customer retention Experience with software and maintaining databases preferred EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $25k-34k yearly est. 60d+ ago
  • Billing Specialist

    Springhill Medical Center-Springhill Louisiana 4.5company rating

    Collector job in Springhill, LA

    Job DescriptionDescription: Billing Clerk - Healthcare Clinic We are seeking a detail-oriented and organized Clinic Billing Clerk to join our healthcare team. This vital role ensures accurate processing of patient billing, insurance claims, and financial documentation, contributing to the smooth financial operations of our clinic. If you have a strong background in medical billing and a commitment to accuracy, we invite you to apply and become part of our dedicated healthcare community. Key Responsibilities: - Prepare, review, and submit patient billing statements and insurance claims accurately and timely. - Verify patient insurance information and ensure proper coding for procedures and diagnoses. - Follow up on unpaid claims and resolve billing discrepancies with insurance companies and patients. - Maintain and update billing records and patient accounts in the electronic health record (EHR) system. - Collaborate with clinical staff to ensure billing accuracy and compliance with healthcare regulations. - Respond to patient inquiries regarding billing and payment options professionally and efficiently. - Assist in reconciling accounts receivable and generating financial reports as needed. Skills and Qualifications: - Proven experience in medical billing, coding, or healthcare finance. - Knowledge of medical billing software and electronic health record systems. - Familiarity with insurance claim processes, coding standards (ICD, CPT), and healthcare regulations. - Strong attention to detail and organizational skills. - Excellent communication skills and ability to handle sensitive information confidentially. - High school diploma or equivalent; additional certification in medical billing or coding is a plus. Join our team and contribute to providing exceptional healthcare services while working in a supportive and growth-oriented environment. We value professionalism, accuracy, and a commitment to excellence in all that we do. Requirements:
    $26k-31k yearly est. 22d ago
  • CBO Collection Specialist

    CLHG-Avoyelles LLC

    Collector job in Bossier City, LA

    Job Description Previous experience in a healthcare setting preferred. Knowledge of third part payor policies and procedures preferred. Experience with insurance EOBs preferred. Strong computer skills required
    $26k-35k yearly est. 16d ago

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